Samsung WW10H9600EW/EU - User Manual

English - 5 SAFET Y INFORMA TION - staff kitchen areas in shops, offices and other working environments; - farm houses;- by clients in hotels, motels and other residential type environments; - bed and breakfast type environments;- areas for communal use in blocks of flats or in launderettes. WARNING...

English - 8 If any foreign substance enters into the appliance, unplug the power plug and contact you nearest Samsung Customer Service.• This may result in electric shock or fire.Do not let children (or pets) play in or on your washing machine. The washing machine door does not open easily from the ...

English - 10 Do not use natural hand-washing soap for the washing machine.• If it hardens and accumulates inside the washing machine, it may result in problems with the product, discolouration, rust, or bad odours. Place socks and brassieres in a washing net and wash them with the other laundry.Do n...

English - 11 SAFET Y INFORMA TION Instructions about the WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment)(Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic ...

English - 12 Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry. What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, co...

English - 13 INSTALLA TION Installation requirements Electrical supply and grounding • AC 220-240 V / 50 Hz fuse or circuit breaker is required• Use an individual branch circuit specific to the washing machineTo ensure proper grounding, the washing machine comes with a power cord featuring a three-p...

English - 14 Drain Samsung recommends a standpipe in height of 65 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose. Flooring For best performance, the washing machine must be installed on a solid floor. Wood floors may nee...

English - 15 INSTALLA TION Step-by-step installation STEP 1 - Select a location Location requirements:• Solid, level surface without carpeting or flooring that may obstruct ventilation• Away from direct sunlight• Adequate room for ventilation and wiring• The ambient temperature is always higher than...

English - 16 STEP 3 - Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner. STEP 4 - Connect...

English - 18 For models with an additional hot water inlet: 1. Connect the red end of the hot water supply hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water supply hose to the hot water tap. Aqua hose (applicable models only) The aqua hose alerts users...

English - 19 BEFORE Y OU S TART Before you start Initial settings When the washing machine turns on for the first time, the welcome screen appears with the Samsung logo. Follow the onscreen instructions to complete the initial settings. You can change the initial settings later by accessing the Sett...

English - 20 STEP 3 - Set Auto Dispense The Auto Dispense unit dispenses an appropriate amount of detergent and fabric softener into the drum according to the course and cycle. 1. Both Auto Detergent and Auto Softener are set to On by default. To change the setting, slide the corresponding bar to Of...

English - 21 BEFORE Y OU S TART Laundry guidelines STEP 1 - Sort Sort the laundry according to these criteria: • Care Label : Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • Colour : Separate whites from colours. • Size : Mixing different-sized items together in t...

English - 22 STEP 5 - Determine the load capacity Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 30 . When washing bedding or bedding covers, the wash time may be lengthened or the spin eff...

English - 23 BEFORE Y OU S TART Detergent Guidelines Auto Dispense The washing machine provides a two-compartment dispenser: the left compartment for detergent, and the right compartment for fabric softener. The Auto Dispense unit dispenses an appropriate amount of detergent and fabric softener into...

English - 25 BEFORE Y OU S TART Manual Dispense In case you don’t want to use the dispenser (Auto Dispense unit), you can either dose the detergent directly into the drum or use the provided aqua pebble when applying detergent manually. The Aqua Pebbles comes in two sizes and are provided as accesso...

English - 26 Operations Screen The actual screen may differ from the image below depending on the model. Main screen Most Used Cotton 1 hr 21 min 12:00 AM Temp. Rinse Spin 40 °C 1200 Options 3 Start 3 4 5 6 7 1 2 Cotton 1 hr 21 min B D 8 A C Buttons 1 Course Tap to enter the course tile. 2 Settings ...

English - 27 OPERA TIONS Status bar 12:00 AM Auto Detergent If this indicator turns on, Auto Detergent is enabled. Auto Softener If this indicator turns on, Auto Softener is enabled. Door Lock If this indicator turns on, the door is locked to prevent a door opening during operation. Child Lock If th...

English - 28 Options screen Cotton 1 hr 21 min 12:00 AM Temp. 40 Quick Wash Pre Wash Soaking+ Intensive Easy Iron Spin 1200 Rinse 3 Start 1 2 3 4 5 7 6 1 Quick Wash Specific for less soiled clothing for a load less than 2 kg. 2 Pre Wash A preliminary washing cycle is added before the main wash. 3 In...

English - 29 OPERA TIONS Simple steps to start Most Used Cotton 1 hr 21 min 12:00 AM Temp. Rinse Spin 40 °C 1200 rpm Options 3 Start Temp. Rinse Spin 40 °C 1200 rpm 3 2 6 4 5 1. Press the Power button to display the main screen. 2. On the main screen, tap the Course icon on the top centre to display...

English - 30 Course overview Standard courses Course Description & Max load (kg) Favourite • Add the current course configuration to the Favourite list, and quickly access the course configuration later. You can add up to 4 custom courses, which appear at the start of the course tile. - Most Use...

English - 31 OPERA TIONS Course Description & Max load (kg) Delicates • For sheer fabrics, bras, lingerie (silk), and other handwash- only fabrics. • For best performance, use liquid detergent. 2 Bedding • For bed spreads, bed sheets, bedding covers, etc.• For best results, wash only 1 type of b...

English - 33 OPERA TIONS Delay End You can set the washing machine to finish the current course a specific number of hours later.This is useful if you want to finish the wash by the time you come home from work, for example. 1. Select a course. Then change the course settings if necessary. 2. Tap th...

English - 34 Settings Child Lock To prevent accidents by children or infants, Child Lock locks all buttons except for the Settings button.You can access the Child Lock menu from the Settings screen or the Quick panel bar.• To set the Child Lock, tap Settings , and tap the Child Lock button. • To act...

English - 35 OPERA TIONS Date & Time The default time is set to the 12-hour format. 1. Tap Settings > Date & Time . 2. Tap the arrows to change the time for each time element. For example, to change the date, use the arrows above and below the date element. 3. To switch between the AM and...

English - 37 OPERA TIONS Update When updates are available, the update notification appears on the screen. To check the current firmware version 1. Tap Settings > Update to display the current firmware version. 2. To update the firmware manually, tap Update . To update the firmware automatically ...

English - 38 Samsung Mobile Smart Control This washer provides two different mobile control apps that you can use for controlling your washer via a network connection. Mobile apps that apply to the Smart Control feature of Samsung smart washers Samsung Smart Home With the newly designed Samsung Smar...

English - 40 Samsung Smart Home app When using the Samsung Smart Home app, make sure “ Samsung Smart Home ” under the Setup menu is selected.The Samsung Smart Home app enables you to access and control the washing machine on the move. Installation 1. Visit Google Play Store for Android devices, or A...

English - 41 OPERA TIONS Using the Samsung Smart Home app Key features • Integrated control of Samsung smart appliances Register your Samsung smart devices to the Samsung Smart Home service that you can leverage for easy access. Select the washing machine icon on the app to access the core features ...

English - 42 Samsung Smart Washer app When using the Samsung Smart Washer app, make sure “ Samsung Smart Washer ” under the Setup menu is selected.The Samsung Smart Washer app allows you to control some functions of the washing machine on your mobile device. Download 1. Search for Samsung Smart Wash...

English - 43 OPERA TIONS Registration Register your washing machine to the Samsung Smart Appliance site (www.samsungsmartappliance.com), and get remote access to the washing machine. The washing machine must be connected to a Wi-Fi network. 1. Go to the Samsung Smart Appliance website (www.samsungsm...

English - 44 Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Eco Drum Clean Perform this course regularly to clean the drum and to remove bacteria from it. 1. Tap Course > Eco Drum Clean . 2. Move to the main screen, and tap Start . T...

English - 45 MAINTENANCE Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Unplug the power cord of the washing machine from the main socket. 2. Gently press the top area of the filter cover to open. 3. Gently pull out the emergency drain t...

English - 46 Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Mesh filter Clean the mesh filter of the water supply hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. C...

English - 47 MAINTENANCE Debris filter It is advisable to clean the debris filter 5 or 6 times a year to prevent its clogging. A clogged debris filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum by referring t...

English - 48 Auto Dispense unit The Auto Dispense unit must be cleaned regularly to ensure proper operation at all times. 1. Remove the Auto Dispense unit from the washing machine. 2. Wipe out the recess of the Auto Dispense unit using a dry cloth. 3. Remove two knobs of the Auto Dispense unit as we...

English - 49 MAINTENANCE Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water supply hose. 3. Disconnect the water supply hose, and soak it in warm water. ...

English - 50 Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action The washing machine won’t start. • Make sure the washing machine is plugged in.• Make sure the door is properly closed.• Make sure the wat...

English - 51 TROUBLESHOO TING Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Problem Action DE • Make sure the door is properly closed.• Make sure laundry is not caught in the door. 4E • Make su...

English - 52 Specifications Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove t...

English - 53 SPECIFIC ATIONS Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of do...

English - 54 Specification sheet (Only for EU, and South Africa models) The design and specifications are subject to change without notice for quality improvement purposes. According to Regulation (EU) No. 1061/2010 “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Samsung Model ...

English - 55 SPECIFIC ATIONS 1. Annual energy consumption is based on 220 standard washing cycles for Cotton course at 60 °C and 40 °C at full and partial load, and the consumption of off and left-on modes. Actual energy consumption will depend on how the appliance is used. 2. Annual water consumpti...

English - 56 Specification sheet TYPE FRONT LOADING WASHING MACHINE MODEL NAME WW10H9***** DIMENSIONS W 600 x D 600 x H 850 (mm) WATER PRESSURE 50 kPa ~ 800 kPa NET WEIGHT 87 kg WASH AND SPIN CAPACITY 10.0 kg POWER CONSUMPTION WASHING AND HEATING 220 V 2000 W 240 V 2300 W SPIN REVOLUTIONS rpm 1400, ...

QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT UK 0330 SAMSUNG (7267864) www.samsung.com/uk/support IRELAND (EIRE) 0818 717100 www.samsung.com/ie/support NIGERIA 0800-726-7864 www.samsung.com/africa_en/support SOUTH AFRICA 0860 SAMSUNG (726 7864) www.samsung.com/support SINGAPORE 1800 726...