Page 2 - Quick Guides; Contents
Troubleshooting Internet Connectivity Issues 24 Troubleshooting Internet connectivity issues Connecting Video Devices 26 Connecting with an HDMI cable 27 Connecting with a component cable (Only for models with COMPONENT IN / AV IN) 28 Connecting with a composite cable (Only for models with COMPONENT...
Page 6 - Accessibility Guidance
Accessibility Guidance Learn the Menu Screen Using the Remote control 148 Orientation of the Samsung Smart Remote 148 Description of the Samsung Smart Remote Using the accessibility menu 150 Accessibility Shortcuts menu 151 Step by Step instructions to run the options 153 Setting accessibility setti...
Page 7 - Connecting the Samsung Smart Remote to the TV
- 7 - Quick Guides You can learn quickly how to run and use the frequently used functions, such as Bixby, Ambient Mode, and Smart Hub. Connecting the Samsung Smart Remote to the TV Connect the Samsung Smart Remote to your TV to operate the TV. When you turn on the TV for the first time, the Samsung ...
Page 8 - Using Smart Hub; Notification
- 8 - Using Smart Hub Connect to Smart Hub for apps, games, movies, and more. Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. Sources TV HDMI 1 HDMI 2 USB 1 USB 2 Connection Guide Universal Remote Source " The image on your TV may differ from the image above...
Page 9 - APPS; Ambient Mode; Universal Guide
- 9 - 3 Source You can select an external device connected to the TV. " For more information, refer to "Switching between external devices connected to the TV." 4 Search You can search for channels, programs, movie titles, and apps from Smart Hub. " To use this feature, the TV must b...
Page 10 - Art; Using the Ambient Mode
- 10 - Art When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image content such as artworks or photos or to display the content. " This function is supported only in THE FRAME model. " For more information, refer to the provided user manual....
Page 11 - Screen states related to Ambient Mode
- 11 - Screen states related to Ambient Mode ● Ambient Mode In Ambient Mode , you can set up and enjoy visual information and design. In this state, less power is consumed and brightness is automatically adjusted by the illuminance sensor. ● Getting dark state In Ambient Mode , the TV screen changes...
Page 12 - Changing the content and settings for Ambient Mode; Setting up the content for Ambient Mode
- 12 - Changing the content and settings for Ambient Mode Décor Info Photo " The image on your TV may differ from the image above depending on the model and geographical area. When you press the or button in Ambient Mode , the Ambient Mode browser screen appears. In the Ambient Mode browser scre...
Page 13 - Setting up the Ambient Mode details; Changing the background color of Ambient Mode
- 13 - Setting up the Ambient Mode details In the Ambient Mode browser screen, move the focus to , and then press the Select button. You can change the following settings: ● Brightness : Adjusts the screen brightness for Ambient Mode . ● Color Tone : Adjusts the colors of the screen for Ambient Mode...
Page 14 - Using Bixby; Running Bixby
- 14 - Using Bixby Speak into the microphone on your Samsung Smart Remote to control your TV. " This function may not be supported depending on the model or geographical area. " The supported language may differ depending on the geographical area. Running Bixby Press and hold the button on y...
Page 15 - Learning about My Bixby; Settings; User information and the experience points (XP) guide; Bixby guide
- 15 - Learning about My Bixby My Bixby " The image on your TV may differ from the image above depending on the model and geographical area. 1 Samsung Account Go to the Samsung Account screen to create a new account or sign out of your account. " If you are signed out of your Samsung account...
Page 16 - Read Before Using Bixby; Precautions for Bixby; Requirements for using Bixby
- 16 - Read Before Using Bixby Precautions for Bixby ● The supported voice interaction languages and features may differ depending on the geographical area. ● If the language set differs from the language of your country, some features are not available. ● Bixby is available only when the TV is conn...
Page 17 - Updating the TV’s Software; Updating the TV’s software to the latest version; Updating through the Internet; Updating through a USB device; Updating the TV automatically
- 17 - Updating the TV’s Software View your TV's software version and update it if necessary. Settings Support Software Update Try Now Updating the TV’s software to the latest version [ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after compl...
Page 18 - Getting Support; Getting support through Remote Management; What is Remote Support?; How does Remote Support Work?
- 18 - Getting Support Get help directly from Samsung if you have a problem with your TV. Getting support through Remote Management Settings Support Remote Management Try Now After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service ...
Page 19 - Finding the contact information for service; Requesting service
- 19 - Finding the contact information for service Settings Support About This TV Try Now You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, Open Source License and other information you may need to get service support f...
Page 20 - Connections; Source; Connecting an Antenna
- 20 - Connections You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices. Connection Guide You can view detailed information about...
Page 21 - Connecting to the Internet; Connecting to your Internet network; Establishing a wired Internet connection; LAN
- 21 - Connecting to the Internet You can get access to the Internet through your TV. Connecting to your Internet network Settings General Network Open Network Settings Try Now Connect to an available network. Establishing a wired Internet connection Settings General Network Open Network Settings Wi...
Page 22 - Establishing a wireless Internet connection; Wireless Connection; Checking the Internet connection status
- 22 - Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless router's con...
Page 23 - Resetting Your Network; Turning on the TV with a mobile device; Setting up an Internet connection over IPv6; Configuring the IPv6 connection settings; Changing the name of the TV on a network
- 23 - Resetting Your Network Settings General Network Reset Network Try Now Restore the network settings to the factory default. Turning on the TV with a mobile device Settings General Network Expert Settings Power On with Mobile You can turn on the TV using a mobile device connected to the same ne...
Page 24 - Troubleshooting Internet Connectivity Issues; Troubleshooting Internet connectivity issues; No network cable found
- 24 - Troubleshooting Internet Connectivity Issues If your TV won't connect to the Internet, try the solutions below. Troubleshooting Internet connectivity issues Try Now After reading the following content, troubleshoot the Internet connection issue. If the problem persists, contact your Internet ...
Page 26 - Connecting Video Devices; Connecting with an HDMI cable; HDMI IN
- 26 - Connecting Video Devices Make the correct video connections between your TV and your external devices. Connecting with an HDMI cable HDMI IN
Page 29 - Audio Input and Output Connections; Connecting with a digital audio (optical) cable; Connecting through a wireless network
- 29 - Audio Input and Output Connections Make the correct audio connections between your TV and your external devices. " For more information about how to select external speakers, refer to "Selecting speakers." Connecting with an HDMI (ARC) cable HDMI IN (ARC) Connecting with a digital...
Page 30 - Connecting Bluetooth Devices; Connecting a Computer
- 30 - Connecting Bluetooth Devices For more information about how to connect and use external speakers, refer to the Connection Guide ( Source Connection Guide Audio Device Bluetooth ) and to the speakers' user manuals. " This function may not be supported depending on the model or geographical...
Page 31 - Connecting Your Mobile Device; Connecting to the TV via the SmartThings app
- 31 - Connecting Your Mobile Device Connect your mobile device to the TV on the same network to control the TV with the mobile device or enjoy the content of the mobile device on the TV. Use the SmartThings app on your mobile device to quickly and easily connect to the TV and control its main setti...
Page 33 - Managing Mobile Devices; Switching between external devices connected to the TV; Changing the input signal
- 33 - Managing Mobile Devices Settings General External Device Manager Device Connect Manager Try Now ● Access Notification Set whether to display a notification when a mobile device attempts to connect to the TV. ● Device List View, edit, or remove a list of mobile devices registered to the TV. Sw...
Page 34 - Editing the name and icon of an external device; Universal Remote; Information; Add to Home
- 34 - Editing the name and icon of an external device Source You can change the port name for a connected external device or add it to the Home Screen. Universal Remote Edit Information Sources Add to Home Source " The image on your TV may differ from the image above depending on the model and ...
Page 35 - Using additional functions; Connection Notes; Connection notes for HDMI
- 35 - Using additional functions You can use the following features on the Source screen. ● Connection Guide : Displays device connection instructions. ● Universal Remote : Lets you register external devices to your Samsung Smart Remote and control them using the Remote. " This function may not...
Page 36 - Connection notes for audio devices
- 36 - ● Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. If your PC does not support HDMI video out, connect your PC with an HDMI-DVI cable. ● For One Connect supported models, when the TV is connected to an external device such as a DVD/BD player or a set-top box...
Page 37 - Connection notes for computers; Connection notes for mobile devices
- 37 - Connection notes for computers ● For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions)." ● As long as file sharing is activated, unauthorized access may occur. When you do not need to access data, disable file sharing. ● If you wa...
Page 38 - Remote Control and Peripherals
- 38 - Remote Control and Peripherals You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease of use. About the Samsung Smart Remote (QLED TV) Learn about the buttons on the Samsung Smart Remote that comes with the QLED TV.
Page 42 - About the Samsung Smart Remote (THE FRAME)
- 42 - About the Samsung Smart Remote (THE FRAME) Learn about the buttons on the Samsung Smart Remote that comes with THE FRAME TV.
Page 44 - Connecting to the Samsung Smart Remote
- 44 - Connecting to the Samsung Smart Remote Pair the TV with the Samsung Smart Remote. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the...
Page 47 - Controlling the TV with a Keyboard or Mouse; Connecting a USB keyboard or mouse; Connecting a Bluetooth keyboard or mouse; Using the keyboard and mouse
- 47 - Controlling the TV with a Keyboard or Mouse Connecting a keyboard or mouse to make it easier to control the TV. Settings General External Device Manager Input Device Manager Try Now You can connect a keyboard or mouse to make it easier to control the TV. Connecting a USB keyboard or mouse Plu...
Page 48 - Setting up the input devices; Setting up the keyboard; Setting up the mouse
- 48 - Button Description Page Up / Page Down Scrolls a web page displayed by the Internet app. Left-click Available only in the Internet app. You can click a menu or link to start a function as you do on a PC. Right-click Available only in the Internet app. You can use the following functions: "...
Page 49 - Entering Text using the On-Screen Virtual Keyboard; Recommended text; Predict Next Character
- 49 - Entering Text using the On-Screen Virtual Keyboard Use the virtual keyboard to enter text on your TV. Recommended text Options Predict Next Character " The image on your TV may differ from the image above depending on the model and geographical area. 1 Recommended text When you type a wor...
Page 51 - Smart Features; Smart Hub
- 51 - Smart Features You can enjoy various apps with Smart Hub. Smart Hub View descriptions of Smart Hub's basic functions. From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or listen to music stored on external storage devices, and perf...
Page 52 - Displaying the Home Screen
- 52 - Displaying the Home Screen Press the button. Sources TV HDMI 1 HDMI 2 USB 1 USB 2 Connection Guide Universal Remote Source " The image on your TV may differ from the image above depending on the model and geographical area. On the Home Screen, you can easily run the apps you have used pre...
Page 55 - Moving an item on the Home Screen; Removing an item on the Home Screen; Launching Smart Hub automatically
- 55 - Art When you are not watching TV or when the TV is turned off, you can use the Art Mode function to edit image content such as artworks or photos or to display the content. " This function is supported only in THE FRAME model. " For more information, refer to the provided user manual....
Page 56 - Launching the last used app automatically; Testing Smart Hub connections; Resetting Smart Hub; Using a Samsung account; Creating and managing your Samsung account
- 56 - Launching the last used app automatically Settings General Smart Features Autorun Last App Try Now If Autorun Last App is set to On , the last used app is automatically run when you turn on the TV. You can also turn this function on or off: press the Select button at the current menu. " T...
Page 57 - Creating a new account; Creating a Samsung account using a PayPal account; Signing in to a Samsung account; Changing and adding information to a Samsung account
- 57 - Creating a new account Settings General System Manager Samsung Account ( Add Account ) Create Account To create a new Samsung account, follow the instructions on the screen. " For more information about the terms, select View Details . " To protect personal information, select Profile...
Page 58 - Viewing the user agreement and privacy policy
- 58 - Configure the sync Internet settings Settings General System Manager Samsung Account My Account Sync Internet Once you sign in to your Samsung account and configure the sync Internet settings, you can share the favorites that you registered on other devices. " To configure the sync Intern...
Page 63 - Using the APPS Service; Sign In; App Search
- 63 - Using the APPS Service Download and run various apps from Smart Hub. APPS You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV. " To use this feature, the TV must be connected to the Internet. " When Smart Hub...
Page 64 - Installing and running an app; Installing an app; Launching an app
- 64 - Installing and running an app Installing an app 1. Move to the app you want to install, and then press the Select button. The detailed information screen appears. 2. Select Install . When the installation is complete, the Open menu appears. 3. Select Open to run the app immediately. " You...
Page 65 - Managing purchased or installed apps; Removing an app; Adding apps to the Home Screen
- 65 - Managing purchased or installed apps Select Settings on APPS . You can manage installed apps. Settings Auto Update : ON Delete Add to Home Lock/Unlock Move Reinstall View Details " The image on your TV may differ from the image above depending on the model and geographical area. 1 Removin...
Page 66 - Locking and unlocking apps; Moving apps; Reinstalling an app; Checking the app information details; Automatically updating apps; Rating apps
- 66 - 3 Locking and unlocking apps 1. Select an app to lock or unlock. 2. Select Lock/Unlock . 3. The selected app is locked or unlocked. " To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in Settings General System Manager Change PIN . 4 Moving ap...
Page 67 - Using the Gallery App; Open category; Gallery Settings
- 67 - Using the Gallery App View photos and videos synchronized with the Samsung Cloud. Gallery Gallery View: Daily " The image on your TV may differ from the image above depending on the model and geographical area. You can enjoy various content synchronized with a mobile device that supports ...
Page 68 - Using the Universal Guide App
- 68 - Using the Universal Guide App Search for and enjoy content such as TV shows, dramas, movies, and sports broadcasts. Universal Guide For You TV Shows Movies Sports On Now " The image on your TV may differ from the image above depending on the model and geographical area. Universal Guide is...
Page 69 - Using the SmartThings App; SmartThings; Location selection list
- 69 - Using the SmartThings App Monitor and configure the smart devices you have connected to the SmartThings service. SmartThings All Devices Scenes Devices " The image on your TV may differ from the image above depending on the model and geographical area. From your TV, you can monitor and co...
Page 70 - Device list; Launching the e-Manual
- 70 - 3 Settings Turn notifications on or off for the connected smart devices. 4 Scenes Control multiple devices with one command after setting scenes via the SmartThings app on your mobile device. " The Scenes function is only available on a connected smart device. 5 Device list View a list of...
Page 71 - Using the buttons in the e-Manual; Using the Internet
- 71 - Using the buttons in the e-Manual ● ( Search ): Select an item from the search results to load the corresponding page. ● ( Index ): Select a keyword to navigate to the relevant page. ● ( Recently Viewed Topics ): Select a topic from the list of recently viewed topics. ● ( Try Now ): Allows yo...
Page 72 - Filter By
- 72 - Playing pictures/video/music Play media content stored on your TV, USB devices, smartphones, cameras, PCs, etc. Source Connected Device Try Now Samsung USB Samsung USB Filter By : All Sort By : Title Options " The image on your TV may differ from the image above depending on the model and...
Page 73 - Playing media content; Playing multimedia content on a PC or mobile device
- 73 - 2 Sort By Sorts the content list by title or date. " This function may not be supported depending on the type of external device. 3 Options Deletes or plays the selected media content in the media content list. When you select Refresh , the content list is reloaded. " You can delete o...
Page 74 - Playing multimedia content on a USB device
- 74 - Playing multimedia content on a USB device 1. Connect a USB device to the USB port. When a pop up message appears on the screen, select Browse to easily move to the list of multimedia content stored on the device. 2. Select a content item to play from the list. 3. The content is played. Liste...
Page 78 - TV Viewing; Viewing Broadcast Information at a Glance; Using the guide
- 78 - TV Viewing You can use convenient features while watching TV. Additionally, you can edit the channel list or create favorite channel lists. Viewing Broadcast Information at a Glance See an overview of each channel's program lineup. Using the guide Live TV Guide Try Now Guide Channel List Reco...
Page 80 - Recording Programs; Recording programs
- 80 - Recording Programs Record a current or upcoming program using a USB device instead of a video recorder. " This function is not available in the U.S.A. and Canada. " This function may not be supported depending on the model or geographical area. " Read all precautions before using ...
Page 81 - Scheduling a video recording after entering the date and time; Managing the schedule recording list; Setting the Schedule Recording Time; Viewing recorded programs
- 81 - Scheduling a video recording after entering the date and time Live TV Recordings Schedules Add Recording To schedule a recording, set the values for Antenna , Channel , Repeat , Date , Start Time , and End Time of the broadcast program to record, and then select Save . " Check the current...
Page 82 - Setting up a schedule recording start; Setting Up a Schedule Viewing; Setting up a schedule viewing for a channel; Using the schedule viewing options from the guide screen
- 82 - Setting up a schedule recording start Live TV Recordings Settings ● Start Recording Early : You can set the time to start the recording earlier than the broadcast start time in the program guide. ● Continue Recording After : You can set the time to end the recording later than the broadcast e...
Page 83 - Editing a scheduled viewing; or; Setting the schedule Viewing Time; Canceling a scheduled viewing
- 83 - Editing a scheduled viewing (U.S.A and Canada) Live TV Schedule Manager (Other countries) Live TV Schedule Manager or Recordings Schedules " You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries. Setting the schedule Viewing Time (U.S.A and Canada) Live TV S...
Page 84 - Using Timeshift; Buttons and functions available while recording a program or
- 84 - Using Timeshift Play, pause, or rewind live TV. You can pause and rewind live TV by using Timeshift . Activating this function disables the Broadcasting function. Try Now To activate the Timeshift function while watching TV, press the or button and then select Timeshift , or press the button....
Page 86 - Using the Channel List
- 86 - Using the Channel List Change the channel or check programs on other digital channels. Live TV Channel List Using the Channel List , you can change the channel or check programs on other digital channels while watching TV. The Channel List screen contains the following icons: ● : A favorite c...
Page 87 - Editing channels; Re-registering and deleting a channel; Removing registered channels; Changing a channel name
- 87 - Editing channels Edit the channels stored on your TV. Live TV Channel List All Channels Edit Channels The Edit Channels screen contains the following icons: ● : A favorite channel ● : A locked channel. Re-registering and deleting a channel Removing registered channels To remove a channel, sel...
Page 88 - Using Program Rating Lock; Watching blocked / restricted programs; Creating a Personal Favorites List; Registering channels as favorites
- 88 - Using Program Rating Lock Settings Broadcasting Program Rating Lock Settings Try Now This function is useful for controlling what children watch on TV. Program Rating Lock Settings does not, however, block programs originating from external sources, such as Blu-ray players, DVD players, or US...
Page 89 - Viewing and selecting channels on Favorites lists only; Editing a Favorites List; Adding channels to a favorites list
- 89 - Viewing and selecting channels on Favorites lists only Live TV Channel List 1. Press the right directional button on your remote control. 2. Select Favorites . 3. Select the desired list among the five favorites lists on the screen. The channels in the selected favorites list appear. " On...
Page 90 - TV-Viewing Support Functions; Changing the broadcast signal; Scanning for available channels
- 90 - TV-Viewing Support Functions Use the functions that are available while watching TV. Changing the broadcast signal Live TV Channel List Press the right directional button on your remote control, move the focus to Air or Cable , and then press the Select button. " You do not need to use th...
Page 91 - Configuring advanced broadcasting audio settings; Selecting a Language; Checking digital channel signal info and strength
- 91 - Configuring advanced broadcasting audio settings Settings Broadcasting Audio Options Audio Options functions differently for analog and digital channels. " This function may not be supported depending on the model or geographical area. Selecting a Language Settings Broadcasting Audio Opti...
Page 92 - Picture and Sound; Adjusting the Picture Quality; Choosing a picture mode; Configuring advanced picture settings
- 92 - Picture and Sound You can change the settings for the picture and the sound according to your preference. Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode that provid...
Page 94 - Setting the Viewing Environment for External Devices; Playing games on an optimized screen; Configuring Game Motion Plus
- 94 - Setting the Viewing Environment for External Devices You can optimize the TV for viewing specific video formats. Playing games on an optimized screen Settings General External Device Manager ( Game Mode Settings ) Game Mode You can enable game mode to optimize the TV's settings for playing vi...
Page 95 - Setting the FreeSync function; Viewing UHD videos; Using HDMI black level
- 95 - Setting the FreeSync function Settings General External Device Manager Game Mode Settings FreeSync You can play your gaming experience more pleasantly by eliminating screen tearing and stuttering. ● Be sure to set this function for only the external devices that support the FreeSync feature o...
Page 96 - Changing the Picture Size and Position; Changing the picture size; Fitting the picture to the screen; Adjusting the picture size and/or position
- 96 - Changing the Picture Size and Position Change the picture size and position for your TV. Changing the picture size Settings Picture Picture Size Settings Picture Size Try Now You can change the size of the picture displayed on the TV screen. ● 16:9 Standard ● Custom ● 4:3 " Supported pict...
Page 97 - Configuring a Sound Mode and Expert Settings; Choosing a sound mode; Configuring advanced sound settings
- 97 - Configuring a Sound Mode and Expert Settings Change the Sound Mode and adjust Expert Settings. Choosing a sound mode Settings Sound Sound Mode Try Now You can select a favorite sound mode suitable for the content type or the listening environment. ● Standard ● Optimized ● Amplify " When a...
Page 98 - Using the Sound Support Functions; Selecting speakers; Listening to the TV through Bluetooth devices
- 98 - Using the Sound Support Functions Configure the sound settings for your TV. Selecting speakers Settings Sound Sound Output Try Now You can select which speakers the TV uses for audio output. " External speakers may not be controlled with the Samsung Smart Remote. When an external speaker ...
Page 100 - System and Support; Using the Time Functions and the Timers; Setting the current time; Setting the clock automatically
- 100 - System and Support You can configure system and support settings such as clock, timers, energy usage and software updates. Using the Time Functions and the Timers Set the current time and use the timer function. Setting the current time Settings General System Manager Time Try Now You can se...
Page 101 - Using the timers; Using the sleep timer
- 101 - Adjusting the clock for DST and time zone Settings General System Manager Time Clock Sets the right time by setting Daylight Savings Time (DST) and your local time zone. ● Time Zone Selects your time zone. " This function is only available when the Clock Mode is set to Auto . ● DST Autom...
Page 102 - Using the Auto Protection Time and Energy Saving Functions; Setting the Auto Protection Time
- 102 - Using the Auto Protection Time and Energy Saving Functions Setting the Auto Protection Time and reduce the TV's energy consumption. Setting the Auto Protection Time Settings General System Manager Auto Protection Time Try Now Activate a screensaver when your TV displays a still image for two...
Page 104 - Protecting the TV from Hacking and Malicious Code; Scanning the TV and connected storage for malicious code
- 104 - Protecting the TV from Hacking and Malicious Code Protect your TV from hacking attempts and malicious code. Settings General System Manager Smart Security Try Now You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet. Scanning the T...
Page 105 - Using Other Functions; Running the accessibility functions; Running Accessibility Shortcuts; Changing the volume, speed, and pitch of the Voice Guide; Enabling audio for the video description function
- 105 - Using Other Functions View other functions. Running the accessibility functions Settings General Accessibility Try Now Running Accessibility Shortcuts The Accessibility Shortcuts provide easy access to the accessibility functions. To display the Accessibility Shortcuts , press and hold the V...
Page 106 - White text on black background (high contrast); Setting the screen to black and white; Inverting the screen color; Enlarging the font (for the visually impaired); Learning about the remote control (for the visually impaired)
- 106 - White text on black background (high contrast) Settings General Accessibility High Contrast Try Now You can change Smart Hub and setting menu screens to white text on a black background or change the transparent TV menus to opaque so that text can be more easily read. To activate this functi...
Page 107 - Learning about the TV menu; Showing captions; Selecting the caption language; Setting the digital caption related options
- 107 - Learning about the TV menu Settings General Accessibility Learn Menu Screen Try Now Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select. " This function is only available when Voice Guide is enabled. Showing captions Se...
Page 108 - Configuring advanced system settings; Changing the menu language; Setting up a password; Enabling/Disabling the front indicators
- 108 - Listening to the TV through Bluetooth devices (for the hearing impaired) Settings General Accessibility Multi-output Audio You can turn on both the TV speaker and Bluetooth devices at the same time. When this function is active, you can set the volume of the Bluetooth devices higher than the...
Page 109 - Selecting Usage or Retail Mode; Restoring the TV to the factory settings
- 109 - Selecting Usage or Retail Mode Settings General System Manager Usage Mode Try Now You can using the TV for retail environments by setting Usage Mode to Retail Mode . " For all other uses, select Home Mode . " With Retail Mode , some functions are disabled, and the TV automatically re...
Page 110 - Troubleshooting
- 110 - Troubleshooting If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not addressed in the Troubleshooting section, contact the Samsung Call Center. Getting Support Get help directly from Samsung if you have a problem with your TV. Getting...
Page 111 - Diagnosing TV operational issues
- 111 - Finding the contact information for service Settings Support About This TV Try Now You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, Open Source License and other information you may need to get service support ...
Page 112 - There Is a Problem with the Picture; Testing the picture
- 112 - There Is a Problem with the Picture When the TV has trouble with the picture, these steps may help resolve the problem. Testing the picture Settings Support Self Diagnosis Start Picture Test Try Now Before you review the list of problems and solutions below, use Start Picture Test to determi...
Page 115 - I Can't Hear the Sound Clearly; Testing the sound
- 115 - I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test Try Now If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external...
Page 116 - There Is a Problem with the Broadcast
- 116 - There Is a Problem with the Broadcast When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. The problem Try this! “Weak or No Signal” displayed in TV mode/cannot find channel. Make sure the antenna cable is connected securely to the TV.Select Source to ...
Page 117 - The TV Won't Connect to the Internet; The Schedule Recording/Timeshift Function Isn't Working
- 117 - The TV Won't Connect to the Internet When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. The problem Try this! The TV cannot connect to your network or apps (for Internet compatible models only). Make sure the TV has a network connection. ● Sett...
Page 119 - I Have Trouble Launching/Using Apps; I Want to Reset the TV
- 119 - I Have Trouble Launching/Using Apps When apps aren't working, these steps may help resolve the problem. The problem Try this! I launched an app, but it's in English. How can I change the language? Languages supported by the app may be different from the user interface language.The ability to...
Page 120 - Other Issues
- 120 - Other Issues Use these procedures to resolve other issues that may occur. The problem Try this! The TV is hot. Watching TV for an extended period of time causes the panel to generate heat.The heat from the panel is dissipated through internal vents running along the top of the TV.The bottom,...
Page 122 - Precautions and Notes; Before Using the Recording and Timeshift Functions; Before using the recording and schedule recording functions
- 122 - Precautions and Notes You can get instructions and information that you must read after installation. Before Using the Recording and Timeshift Functions Read these instructions before using Recording and Timeshift. Before using the recording and schedule recording functions " Recording a...
Page 123 - Before using the timeshift function
- 123 - ● When using the Record or Schedule Recording function, the actual recording may start a second or two later than the specified time. ● If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external device, the priority is given to the Schedule Record...
Page 124 - Read Before Using APPS
- 124 - Read Before Using APPS Read this information before using APPS. ● Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, certain features, applications, and services may not be available on all devices or in all territories. Visit http:...
Page 125 - Read Before Using the Internet Function
- 125 - Read Before Using the Internet Function Read this information before using the Internet function. ● The Internet function is not compatible with Java applications. ● File download is not supported. ● The Internet function may not be able to access certain websites. ● The TV does not support ...
Page 126 - Read before setting up a wireless Internet connection; Precautions for wireless Internet; Wireless security protocols
- 126 - ● Depending on the types of video/audio codecs supported, you may not be able to play certain HTML5 video and audio files. ● Video sources from PC-optimized streaming service providers may not play properly on our proprietary Internet browser. Read before setting up a wireless Internet conne...
Page 127 - Read Before Playing Photo, Video, or Music Files; Limitations to the use of photo, video, and music files
- 127 - Read Before Playing Photo, Video, or Music Files Read this information before playing media content. Limitations to the use of photo, video, and music files Try Now ● The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass storage devices. Types of MSC ...
Page 129 - Supported image formats and resolutions; Supported music formats and codecs
- 129 - Supported image formats and resolutions File extension Format Resolution *.jpg *.jpeg JPEG 15360 x 9024 *.png PNG 4096 x 4096 *.bmp BMP 4096 x 4096 *.mpo MPO 15360 x 8640 " The MPO format is supported partly. Supported music formats and codecs File extension Format Codec Note *.mp3 MPEG ...
Page 130 - Video codecs supported by Q900R model series
- 130 - Video codecs supported by Q900R model series File format Container Video codecs Resolution Frame rate (fps) Bitrate (Mbps) Audio codecs H.264 BP/MP/HP 4096 x 2160 4096 x 2160: 30 3840 x 2160: 60 60 HEVC (H.265 - Main, Main10) 7680 x 4320 60 100 *.avi *.mkv Motion JPEG 3840 x 2160 30 80 *.asf...
Page 131 - Video codecs supported by NU7100 model series or higher
- 131 - Video codecs supported by NU7100 model series or higher " These specifications are also applicable to the MU6070E, NU6300 and 58NU6080 model. File format Container Video codecs Resolution Frame rate (fps) Bitrate (Mbps) Audio codecs H.264 BP/MP/HP 4096 x 2160 4096 x 2160: 30 3840 x 2160:...
Page 132 - Video codecs supported by NU7090 model series or lower
- 132 - Video codecs supported by NU7090 model series or lower File format Container Video codecs Resolution Frame rate (fps) Bitrate (Mbps) Audio codecs H.264 BP/MP/HP 3840 x 2160 3840 x 2160: 30 1920 x 1080: 60 50 HEVC (H.265 - Main, Main10) 60 50 *.avi *.mkv Motion JPEG *.asf *.wmv MVC Dolby Digi...
Page 133 - Audio decoders
- 133 - Other restrictions ● Codecs may not function properly if there is a problem with the content. ● Video content does not play or does not play correctly if there is an error in the content or container. ● Sound or video may not work if they have standard bit rates/frame rates above the TV’s co...
Page 134 - Read After Installing the TV; Picture sizes and input signals; Installing an anti-theft lock
- 134 - Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals The Picture Size settings are applied to the current source. The applied Picture Size Settings will remain in effect whenever you select that source unless you change them. Input signa...
Page 135 - Supported Resolutions for UHD Input Signals; If HDMI UHD Color is set to Off; If HDMI UHD Color is set to On; Resolutions for 8K Input Signals supported by Q900R model; If HDMI UHD Color is set to On
- 135 - Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals. ● Resolution: 3840 x 2160p, 4096 x 2160p " An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set ...
Page 136 - Supported Resolutions for FreeSync; Read Before Connecting a Computer (Supported Resolutions); IBM
- 136 - Supported Resolutions for FreeSync Check the supported resolution for the FreeSync function. ● Settings of FreeSync mode: Off / Ultimate (48~120 Hz) / Basic (90~120 Hz) " The supported FreeSync modes may differ depending on the external device. Resolution (Dots x lines) Display format Ho...
Page 138 - Supported Resolutions for Video Signals
- 138 - CTA-861 Resolution (Dots x lines) Display format Horizontal frequency (KHz) Vertical frequency (Hz) Clock frequency (MHz) Polarity (horizontal / vertical) 3840 x 2160 30 Hz 67.500 30.000 297.000 - / - *3840 x 2160 60 Hz 135.000 60.000 594.000 - / - **1920 x 1080 100 Hz 112.500 100.000 297.00...
Page 139 - VESA CVT
- 139 - Resolution (Dots x lines) Display format Horizontal frequency (KHz) Vertical frequency (Hz) Clock frequency (MHz) Polarity (horizontal / vertical) 3840 x 2160 24 Hz 54.000 24.000 297.000 + / + 3840 x 2160 25 Hz 56.250 25.000 297.000 + / + 3840 x 2160 30 Hz 67.500 30.000 297.000 + / + *3840 x...
Page 140 - Read Before Using Bluetooth Devices; Restrictions on using Bluetooth
- 140 - Read Before Using Bluetooth Devices Read this information before using a Bluetooth device. " This function may not be supported depending on the model or geographical area. Restrictions on using Bluetooth ● You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simu...
Page 141 - Blocking programs based on their TV Rating
- 141 - Blocking programs based on their TV Rating Read this information before viewing a blocking program. To block content, select a rating category to lock. All programs at that level and higher are blocked and require the PIN to watch. To unblock a category, select the lock icon. To unblock all ...
Page 142 - Blocking movies base on their Movie Rating (MPAA); Blocking programs based on their Canadian English Rating
- 142 - Blocking movies base on their Movie Rating (MPAA) This rating system applies to all materials with supplied ratings in the U.S.A. From the MPAA: “The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or guardians with advanced information on w...
Page 143 - Blocking programs based on their Canadian French Rating; Blocking Programs based on their Downloadable U.S. Rating
- 143 - Blocking programs based on their Canadian French Rating This rating system applies to all rated material viewed on French-Canadian TV channels. Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon. ● G...
Page 147 - License
- 147 - License Check the license information and trademarks applied in your TV. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI...
Page 148 - Learn the Menu Screen; Using the Remote control; Orientation of the Samsung Smart Remote
- 148 - Accessibility Guidance Provides a menu and a remote control guide that aid the visually impaired. Learn the Menu Screen Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select. Using the Remote control Guide for the Samsung Sma...
Page 150 - Using the accessibility menu; Accessibility Shortcuts menu
- 150 - Using the accessibility menu View descriptions of accessibility menu functions. " This function may not be supported depending on the model or geographical area. Accessibility Shortcuts menu Press and hold the VOL button to display the Accessibility Shortcuts menu. The Accessibility Shor...
Page 151 - Opening the Accessibility Shortcuts menu; Using the Accessibility Shortcuts menu; Step by Step instructions to run the options; Turning on Voice Guide
- 151 - Opening the Accessibility Shortcuts menu On the Samsung Smart Remote, there are two thin horizontal rocker buttons next to each other located slightly below the middle of the remote. The one on the left is the volume rocker button. Press and hold the volume rocker button to open the Accessib...
Page 153 - Setting accessibility settings using Bixby; Turn Video Description on:; Turn High Contrast on:
- 153 - Setting accessibility settings using Bixby Bixby lets you control your TV with voice commands spoken into the microphone built into the Samsung Smart Remote. To use Bixby , the TV must be set up and tuned and must be connected to the Internet. You can connect the TV to the Internet during th...
Page 154 - Using the TV with Voice Guide on; Watching TV; Turning the TV on
- 154 - Using the TV with Voice Guide on You can turn on Voice Guide that describe the menu options aloud to aid the visually impaired. Watching TV Turning the TV on Press the or button to turn the TV on. " When the TV turns on in the TV mode, voice guide will speak the channel name. Changing ch...
Page 155 - Using on-screen number entry via the Samsung Smart Remote:; Changing volume
- 155 - Using on-screen number entry via the Samsung Smart Remote: Use the virtual numeric pad to enter numbers e.g. to enter a channel number or to enter a PIN. Press the or button on the Samsung Smart Remote and the virtual numeric pad with 2 rows appears on screen. Voice Guide speaks “ virtual nu...
Page 157 - To view a program on now
- 157 - When you open the Guide , a table grid of channels and programs is displayed. The top row displays Channel Filter then the day and times. Each row has a channel name on the left and programs on that channel on the right. In the Guide , use the up and down directional buttons to move between ...
Page 158 - Other options in the guide
- 158 - Other options in the guide In the Guide , move to a broadcast scheduled program, and then press the Select button. A pop-up menu listing the functions below appears. For the program you are currently watching, press and hold the Select button. Use the up and down directional buttons to move ...
Page 159 - Displaying your favorite channels:; Setting up a schedule viewing
- 159 - Displaying your favorite channels: If you have set up favorite channels, you will be able to filter the Guide so that only those channels are shown. This makes it easier to find channels you want. To display your favorites list, move to the current time (press the button) and then press the ...
Page 160 - Cancelling a scheduled viewing; Cancelling a scheduled viewing from the Guide
- 160 - Cancelling a scheduled viewing You have two ways to cancel a scheduled viewing. 1. Cancelling a scheduled viewing from the Guide Live TV Guide Move to the program you want to cancel scheduled viewing for, and then press the Select button. Move to Cancel Scheduled Viewing , and then press the...
Page 164 - Recording
- 164 - Recording Recording a program to an external hard drive connected via USB. " This function is not available in the U.S.A. and Canada. " This function may not be supported depending on the model or geographical area. " Read all precautions before using the recording feature. For m...
Page 165 - Changing the recording time
- 165 - Using the Instant and Schedule Recording options from the program info window Recording the program you are watching To display a menu for recording a program or starting the Timeshift function, press the or button while watching the program. You can select the following functions on the men...
Page 166 - Deleting a recorded program
- 166 - Viewing recorded programs Live TV Schedule Manager or Recordings Record Open Smart Hub by pressing the button on the remote control. Use the left or right directional button to move the focus to Live TV . Press the up directional button to move to the top row, and then use the left or right ...
Page 168 - Using the Home Screen in Smart Hub
- 168 - Using the Home Screen in Smart Hub On the leftmost part of the Home Screen in Smart Hub is the static menu listed below. You can quickly and easily use the listed menu items to access the main TV settings or external devices, search, and apps. ● Notification You can view a list of notificati...