Page 2 - Contents; Safety information
English 2 Contents Contents Safety information 4 What you need to know about the safety instructions 4 Important safety symbols and precautions: 5 Important safety precautions 6 Severe warning signs for transportation and site 9 Critical installation warnings 10 Installation cautions 13 Critical usa...
Page 3 - Troubleshooting
English 3 Contents Troubleshooting 69 General 69SmartThings 73Samsung Family Hub 74 LCD 75Do you hear abnormal sounds from the refrigerator? 76 Untitled-2 3 2019-04-10 11:40:35
Page 4 - What you need to know about the safety instructions
English 4 Safety information Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently. What you need to know about the safety instructions • Warnings and Impo...
Page 5 - • It is hazardous for anyone other than an Authorized Service; Important safety symbols and precautions:; CAUTION; Hazards or unsafe practices that may result in; NOTE; These warning signs are here to prevent injury to you and others.
English 5 Safety information • Refrigerant squirting out of the pipes could ignite or cause an eye injury. When refrigerant leaks from the pipe, avoid any naked flames and move anything flammable away from the product and ventilate the room immediately.- Failing to do so may result in fire or explos...
Page 6 - Important safety precautions; Warning Risk of fire / flammable materials; WARNING; • When positioning the appliance, ensure the supply cord is not
Safety information English 6 Safety information Important safety precautions Warning; Risk of fire / flammable materials WARNING • When positioning the appliance, ensure the supply cord is not trapped or damaged. • Do not locate multiple portable socket-outlets or portable power supplies at the rear...
Page 8 - How to minimize the energy consumption
Safety information English 8 Safety information How to minimize the energy consumption • Install the appliance in a cool, dry room with adequate ventilation.• Ensure that it is not exposed to direct sunlight and never put it near a direct source of heat (radiator, for example).- Not to block any ven...
Page 9 - Severe warning signs for transportation and site
English 9 Safety information This appliance is intended to be used in household and similar applications such as - staff kitchen areas in shops, offices and other working environments; - farm houses and by clients in hotels, motels and other residential type environments; - bed and breakfast type en...
Page 10 - Critical installation warnings
Safety information English 10 Safety information Critical installation warnings WARNING • Do not install the refrigerator in a damp location or place where it may come in contact with water.- Deteriorated insulation on electrical parts may cause an electric shock or fire. • Do not place this refrige...
Page 13 - Installation cautions
English 13 Safety information Installation cautions CAUTION • Allow sufficient space around the refrigerator and install it on a flat surface.- If your refrigerator is not level, cooling efficiency and durability can be declined. • Allow the appliance to stand for 2-3 hours before loading foods afte...
Page 17 - • If your refrigerator needs to be repaired or reinstalled, contact
English 17 Safety information • If your refrigerator needs to be repaired or reinstalled, contact your nearest service center.- Failing to do so may result in an electric shock, fire, problems with the product, or injury. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator ...
Page 18 - Usage cautions
Safety information English 18 Safety information Usage cautions CAUTION • Do not refreeze thawed food. - Frozen and thawed food will develop harmful bacteria faster than fresh. - The second thaw will break down even more cells, leaching out moisture and changing the integrity of the product. • Do no...
Page 20 - Cleaning cautions
Safety information English 20 Safety information • Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water).- Do not fill the tank with tea or a sports drink. This may damage the refrigerator. • Be careful that your fingers are not caught in.• If t...
Page 22 - Critical disposal warnings
Safety information English 22 Safety information Critical disposal warnings WARNING • Please dispose of the packaging material from this product in an environmentally friendly manner. • Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal. • R-600a or R-134a is...
Page 23 - Additional tips for proper usage
English 23 Safety information Additional tips for proper usage • In the event of a power failure, call the local office of your electric company and ask how long the failure is going to last.- Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures. Ho...
Page 24 - Instructions about the WEEE
Safety information English 24 Safety information Instructions about the WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and...
Page 25 - Installation; Refrigerator at a glance
English 25 Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual.• Any servicing must be performed by a qualified technic...
Page 27 - Door bins
English 27 Installation Door bins Your refrigerator ships with door bins of different types and sizes. If the door bins for your refrigerator were packaged separately, use the figure below to help you position the bins properly.The number of door bins provided may differ with the model. Untitled-2 2...
Page 28 - Door removal for entrance; Detach the fridge doors
Installation English 28 Installation Door removal for entrance If the refrigerator cannot pass through the entrance due to its size, follow these instructions: Tools required (not provided) Phillips screwdriver Flat-heat screwdriver Socket spanner (10 mm) Pliers Allen spanner (4 mm) Allen spanner (5...
Page 30 - Detach the freezer doors
Installation English 30 Installation 6. Open the door by 90 degrees. While holding the door, remove the top hinge. 7. Gently pull up the door vertically to remove. Do not apply excessive force to the door. The door may fall, causing physical injury. 8. Lay the door down on a flat surface. 9. Repeat ...
Page 32 - Reattach the freezer doors
Installation English 32 Installation Reattach the freezer doors CAUTION • Before reattaching the doors, make sure all the electrical connectors are properly connected. • The freezer door must be reattached before the fridge door.• Be careful not to damage or step on the wires during this process. 1....
Page 33 - Reattach the fridge doors
English 33 Installation 4. Attach the levelling foot cover using a Phillips screwdriver. Use caution not to damage or step on the connectors. 5. Repeat the above steps for the other door. Reattach the fridge doors 1. While holding the door open by more than 90 degrees, reinsert it into the middle hi...
Page 35 - STEP 1; Select a site
English 35 Installation Step-by-step installation STEP 1 Select a site Site requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation• Away from direct sunlight• Adequate room for opening and closing the door• Away from a heat source• Room for maintenance and s...
Page 37 - STEP 2; Flooring; STEP 3; Adjust the levelling legs
English 37 Installation STEP 2 Flooring • The surface to install the refrigerator must support a fully loaded refrigerator. • To protect the floor, put a large piece of cardboard on each leg of the refrigerator. • Once the refrigerator is in its final position, do not move it unless necessary to pro...
Page 38 - STEP 4; Adjust the door height as well as the door gap
Installation English 38 Installation STEP 4 Adjust the door height as well as the door gap Snap ring The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm). To adjust the height of a door 1. Check the height difference bet...
Page 40 - STEP 5; Connect to a water source
Installation English 40 Installation STEP 5 Connect to a water source CAUTION • The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused. • The water line must be connected by a qualified technician.• The warranty for your refrigerator does not cover t...
Page 41 - STEP 6; Initial settings; STEP 7; Final check
English 41 Installation To connect the water filtering hose to the water line Remove cap a a A B 03 a A. Water Line from unit B. Water Line from Kit 1. Loosen and remove the compression nut (a) from the water line of the refrigerator, and insert it to the water filtering hose. 2. Tighten up the comp...
Page 42 - Operations; User interface
English 42 Operations User interface NOTE • For more information about other menus and apps available on the Refrigerator app, see the Online manual of your refrigerator. • The content of apps and widgets, or their design is subject to change or support may be discontinued without notice, depending ...
Page 45 - Fridge Manager
English 45 Operations Fridge Manager To access Fridge Manager, swipe the Home screen to the left, and then tap the Fridge Manager widget. • Tap < or > on the bottom of the widget to move between pages. • On the first page, you can check the current temperatures or modes of each compartment as ...
Page 51 - SmartThings
English 51 Operations SmartThings Installation Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”. Download and install the SmartThings app provided by Samsung Electronics to your smart device. NOTE • The SmartThings app is designed for Android 6.0 (Marshmallow...
Page 52 - Refrigerator app
Operations English 52 Operations Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThing...
Page 54 - Recommendations for voice recognition; Samsung Family Hub
Operations English 54 Operations Recommendations for voice recognition For the voice recognition function, there is a built-in microphone at the top of the refrigerator’s display. To use the voice recognition function:• Stand no more than 1 meter from the refrigerator and speak loudly and clearly to...
Page 55 - Samsung account
English 55 Operations Samsung account You are required to register your Samsung account to use the Samsung Family Hub app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. NOTE To connect your smartphone and the refrigerator, register your...
Page 56 - Special features; Water dispenser
Operations English 56 Operations Special features The refrigerator has features convenient for you. Water dispenser With the water dispenser, you can dispense water without opening the fridge door. A B The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice.If you do not want...
Page 57 - Ice maker
English 57 Operations Ice maker The refrigerator has a built-in ice maker that automatically dispenses ice so that you can enjoy filtered water with cubed or crushed ice to your preference. Ice making To ensure proper ice making and keep the ice bucket available with ice after using the refrigerator...
Page 59 - Wine Rack
English 59 Operations Water clouding Water supplied to the refrigerator flows through a core alkaline filter of any kind. During this filtering process, the water that has flowed through the filter increases in the water pressure and becomes saturated with oxygen and nitrogen. This causes the water ...
Page 61 - Maintenance; Handle and care; Ice bucket
English 61 Maintenance Handle and care Ice bucket If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket. 1. To remove the ice bucket, gently lift it up and pull out slowly while holding the bottom of the bucket with...
Page 63 - Vegetable & fruit drawers
English 63 Maintenance Door bins The top door bin section has a marked line to ensure easy removal and proper reinsertion. Lift up the door bin, and then pull out straight. CAUTION Do not allow children to play with the bins. Sharp-edged corners may cause injury. Vegetable & fruit drawers Gently...
Page 65 - Cleaning; Interior and exterior
English 65 Maintenance Cleaning Interior and exterior WARNING • Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning purposes. They may damage the surface of the refrigerator and cause a fire. • Do not spray water onto the refrigerator. This may cause electric shock.• Do n...
Page 66 - Replacement; Water filter
Maintenance English 66 Maintenance Replacement Water filter WARNING • Do not use third-party water filters. Use only Samsung-provided or -approved filters.• Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung holds no responsibility for any damage that may occur ...
Page 68 - LED Lamps
Maintenance English 68 Maintenance Ordering a new filter To purchase a new water filter, contact a local Samsung service center. LED Lamps To replace the lamps of the refrigerator, contact a local Samsung service centre. WARNING The lamps are not user-serviceable. Do not attempt to replace a lamp yo...
Page 69 - General; Temperature
English 69 Troubleshooting If you encounter an abnormal situation with the refrigerator, first check the table below and try the suggestions. General Temperature Symptom Possible causes Solution Fridge/freezer does not operate.Fridge/freezer temperature is warm. • Power cord is not plugged in proper...
Page 70 - Odors
Troubleshooting English 70 Troubleshooting Odors Symptom Possible causes Solution Refrigerator has odors. • Spoiled food. • Clean the refrigerator and remove any spoiled food. • Food with strong odors. • Make sure strong smelling food is wrapped airtight. Frost Symptom Possible causes Solution Frost...
Page 75 - LCD
English 75 Troubleshooting LCD Symptom Action Cannot connect to my TV. • This refrigerator can connect only with Samsung Smart TV. Launched in 2015-17: J/K/MU6400 series or above.Launched in 2018: NU7400 series or above.Launched in 2018: Q60R series or above.Please check the model name of your TV fi...
Page 76 - Do you hear abnormal sounds from the refrigerator?; These sounds are normal.
Troubleshooting English 76 Troubleshooting Do you hear abnormal sounds from the refrigerator? Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user. These sounds are normal. • When starting or ending an operation, the refrige...
Page 78 - Memo