Samsung SM-T815 - User Manual

Basics 6 Do the following when the device heats up: • Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again. • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Rep...

Basics 8 Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. This feature is only available on supported models. • If the device becomes hotter than usual, a device overheating message will appear...

Basics 9 Package contents Check the product box for the following items: • Device • Quick start guide • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compati...

Basics 10 Device layout Device Touchscreen Proximity sensor (SM-T715 and SM-T715Y models only)/Light sensor Receiver (SM-T715 and SM-T715Y models only) Recents key Home key (Fingerprint recognition sensor) Loud speaker Headset jack Microphone (SM-T715 and SM-T715Y models only) Volume key Power key F...

Basics 11 • Connectivity problems and battery drain may occur in the following situations: – If you attach metallic stickers on the antenna area of the device – If you attach a device cover made with metallic material to the device – If you cover the device’s antenna area with your hands or other ob...

Basics 12 Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. Connecting the...

Basics 13 Viewing the remaining charging time While charging, open the Home screen and tap Apps → Settings → Device maintenance → Battery . The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you ...

Basics 14 Battery charging tips and precautions • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on...

Basics 15 Power saving mode Activate power saving mode to extend the battery’s usage time. 1 On the Home screen, tap Apps → Settings → Device maintenance → Battery → MID . 2 Tap CUSTOMISE to change the power saving settings before entering power saving mode. 3 Tap APPLY . Maximum power saving mode I...

Basics 16 SIM or USIM card (nano-SIM card) Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or sto...

Basics 17 3 Place the SIM or USIM card on the SIM card tray with the gold-coloured contacts facing downwards. 4 Insert the SIM card tray back into the SIM card tray slot. • If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. • ...

Basics 18 Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to th...

Basics 19 1 Insert the ejection pin into the hole on the memory card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the memory card tray gently from the memory card tray slot. 3 Place a memory card on the memory ca...

Basics 20 Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.On the Home screen, tap Apps → Settings → Device maintenance → Storage → → Storage settings → SD card → Format → FORMAT . Before formatting the memor...

Basics 21 Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with yo...

Basics 22 Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to...

Basics 23 Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out. Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.To view other panels,...

Basics 24 Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, ...

Basics 25 Removing items Tap and hold an item, and then drag it to Remove shortcut , Delete , or Remove at the top of the screen. Creating folders Create folders and gather similar applications to quickly access and launch apps. 1 On the Home screen, tap and hold an app, and then drag it over anothe...

Basics 26 Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel.To add a panel, swipe to the left, and then tap .To move a panel, tap and hold a panel preview, and then drag it to a new location.To remove a panel, tap and hold a panel preview, and then drag i...

Basics 27 3 Drop the app when a folder frame appears around the apps.A new folder containing the selected apps will be created. 4 Tap Enter folder name and enter a folder name. To change the folder colour, tap .To add more apps to the folder, tap ADD , tick the apps, and then tap ADD . You can also ...

Basics 28 Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. Icon Meaning No sign...

Basics 29 Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.The screen is locked with Swipe , the default screen lock method. Press the Power key or the Home key and swipe in any d...

Basics 30 • None : Do not set a screen lock method. • Fingerprints : Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information. • You can unlock your device’s screen remotely from the Find My Mobile website ( findmymobile.samsung.com ) using your Samsung ...

Basics 31 You can use the following functions on the notification panel. Launch Settings . Switch between user accounts or add new user accounts. Tap a notification and perform various actions. Clear all notifications. Quick setting buttons Block notifications from apps. Using quick setting buttons ...

Basics 32 Finder Search for a variety of content with a keyword or search for nearby devices. Searching for content or nearby devices Open the notification panel, swipe downwards on the notification panel, and then tap Search tablet and scan for nearby devices . Enter a keyword in the search field o...

Basics 33 Changing the input language Tap → Languages and types → MANAGE INPUT LANGUAGES , and then select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. Additional keyboard functions Tap and h...

Basics 34 Copying and pasting 1 Tap and hold over text. 2 Drag or to select the desired text, or tap Select all to select all text. 3 Tap Copy or Cut . The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste . To paste text that you have previously...

Basics 35 Screen capture Capture a screenshot while using the device. Capturing screenshots Press and hold the Home key and the Power key simultaneously. You can view captured images in Gallery . You can also capture screenshots by swiping your hand to the left or right across the screen. If this fe...

Basics 36 Opening apps On the Home screen or the Apps screen, select an app icon to open it.To open an app from the list of recently used apps, tap and select a recent app window. Closing an app Tap and drag a recent app window to the left or right to close it. To close all running apps, tap CLOSE A...

Basics 37 Split screen view 1 Tap to open the list of recently used apps. 2 Swipe upwards or downwards and tap on a recent app window.The selected app will launch in the upper window. 3 In the lower window, swipe upwards or downwards to select another app to launch.To launch apps not in the list of ...

Basics 38 Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. Sharing text or images between windows Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in anoth...

Basics 39 Minimising the split screen view Press the Home key to minimise the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view.To close the minimised split screen vi...

Basics 40 Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without sig...

Basics 41 Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. 1 On the Apps screen, tap Settings → Cloud and accounts → Accounts . 2 Tap Samsung account , and then tap → Remove account → OK . 3 En...

Basics 42 Transferring data from a mobile device Transfer data from your previous device to your device. 1 On both devices, download and install Smart Switch from Galaxy Apps or Play Store . 2 Place the devices near each other. 3 Launch Smart Switch on both devices. 4 On the previous device, tap WIR...

Basics 43 2 On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. 3 Connect your previous device to the computer using the USB cable. 4 On the computer, fo...

Basics 44 Device and data management Connecting the device to a computer for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss o...

Basics 45 Updating with Smart Switch Connect the device to a computer and update the device to the latest software. 1 On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. 2 On the computer, launch Smart Switch. 3 Connect the device to the computer using a USB cabl...

Basics 46 Using a Google account On the Apps screen, tap Settings → Cloud and accounts → Backup and restore and tap the Back up my data switch for the Google account to activate it. Tap Backup account and select an account as the backup account. To add the backup account, tap Add account . To restor...

Basics 47 Connecting to other devices 1 Open the notification panel, swipe downwards on the notification panel, and then tap Search tablet and scan for nearby devices . 2 Tap QUICK CONNECT . The Wi-Fi and Bluetooth features will be activated and the device will automatically search for nearby device...

Basics 48 3 Tap QUICK CONNECT . 4 Select the TV.The list of features you can use with the TV appears. 5 Select a feature and follow the on-screen instructions to use the feature.Available features may vary depending on the TV. • View tablet on TV (Smart View) : View your device’s content on the TV s...

Basics 49 Sharing features Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 Tap Gallery on the Apps screen. 2 Select an image. 3 Tap Share and select a sharing method,...

50 Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider. Installing apps Browse apps by ...

Applications 51 Managing apps Uninstalling or disabling apps On the Apps screen, tap → Edit . The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or OK . Alternatively, on the Apps screen, tap Settings → Apps , select an app, and then tap DISABLE or UNINSTAL...

Applications 52 Phone Introduction Make or answer voice and video calls. Making calls 1 Tap Phone on the Apps screen. 2 Enter a phone number.If the keypad does not appear on the screen, tap to open the keypad. 3 Tap to make a voice call, or tap to make a video call. Add the number to the contacts li...

Applications 53 Using speed dial Set speed dial numbers to quickly make calls.To set a number to speed dial, tap → Speed dial , select a speed dial number, and then add a phone number.To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digi...

Applications 54 Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, on the Apps screen, tap Phone → RECENTS to view missed calls. Blocking phone numbers Block calls from specific numbers added to your bloc...

Applications 55 During a video call Tap the screen to use the following options: • VOLUME : Adjust the volume. • : Access additional options. • Camera : Turn off the camera so that the other party cannot see you. • Switch : Switch between the front and rear cameras. • : End the current call. • Mute ...

Applications 56 3 Enter contact information. Select a storage location. Add an image. Open more information fields. Enter contact information. Depending on the selected storage location, the types of information you can save may vary. 4 Tap SAVE . Adding a phone number to Contacts from the keypad 1 ...

Applications 57 Importing contacts Add contacts by importing them from other storages to your device. 1 Tap Contacts on the Apps screen. 2 Tap → Settings → Import/Export contacts → IMPORT . 3 Select a storage location to import contacts from. 4 Select a storage location to save contacts to. 5 Tick V...

Applications 58 Sharing contacts You can share contacts with others by using various sharing options. 1 Tap Contacts on the Apps screen. 2 Tap → Share . 3 Tick contacts and tap SHARE . 4 Select a sharing method. Merging duplicate contacts When you import contacts from other storages, or sync or move...

Applications 59 Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 Tap Messages on the Apps screen. 2 Tap . 3 Add recipients and tap COMPOSE . 4 Enter a message. Access additional options. Enter...

Applications 60 Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 Tap Messages on the Apps screen. 2 On the messages list, select a contact. 3 View your conversation.To reply to the message, enter a ...

Applications 61 3 Change the notification settings. • Notification sound : Change the notification sound. • Vibrate when sound plays : Set the device to vibrate when you receive messages. • Pop-up display : Set the device to display messages in pop-up windows. • Preview message : Set the device to d...

Applications 62 To view the toolbars, drag your finger downwards slightly on the screen. Move between pages. Close the tab. Open a new tab. Bookmark the current webpage. Access additional options. Open the homepage. Refresh the current webpage. View your bookmarks, saved webpages, and recent browsin...

Applications 63 Changing security settings You can change your password or the lock method.Tap → Settings → Privacy → Secret mode security → Change password . To set your registered fingerprint as the lock method along with the password, tap the Fingerprints switch to activate it. Refer to Fingerpri...

Applications 64 Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the screen.Tap an email on the screen to read it. If email syncing is disabled, new emails cannot be retrieved. To enable email syncing, tap → → your ...

Applications 65 Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filter effects. Front camera preview Rear camera preview Shooting modes Filter effects Switching cameras On the preview scree...

Applications 66 Viewing filter effects On the preview screen, swipe from the right to the left to open the filter effects list. You can apply a unique feel to your photos or videos. This feature is only available in some shooting modes. Basic shooting Taking photos or recording videos 1 Tap the imag...

Applications 67 • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions. • The front came...

Applications 68 Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo.On the shooting modes list, tap Auto . Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value.On the shooting modes list...

Applications 70 Applying beauty effects You can modify facial features, such as your skin tone or face shape, before taking self-portraits. This feature is available only in Selfie mode. 1 On the preview screen, tap . 2 Select the options below to apply beauty effects to your face on the preview scr...

Applications 71 3 Move the device around the subject slowly in one direction to take more photos.When the arrow becomes completely yellow or when you stop circling the subject, the device will automatically stop taking photos. Viewing virtual shot photos 1 On the preview screen, tap the preview thum...

Applications 72 3 Select a shooting mode and apply an effect to the photos. • Best photo : Save the best photo in the series. To view other photos in the series, swipe to the left or right. The device recommends the best photo and identifies it with . • Eraser : Erase unwanted moving objects. Tap to...

Applications 73 Downloading modes Download more shooting modes from Galaxy Apps . On the shooting modes list, tap DOWNLOAD . Some downloaded shooting modes do not have access to every feature. Camera settings Quick settings On the preview screen, use the following quick settings. The available optio...

Applications 76 Viewing albums You can sort the images and videos saved in your device by folder or album. The animations or collages you have created will also be sorted in your folders on the albums list.On the Apps screen, tap Gallery → ALBUMS and select an album. Viewing stories When you capture...

Applications 77 Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information. On the Apps s...

Applications 78 Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Open games with or without sound. Turn on or off the Game T...

Applications 79 Removing a game from Game Launcher Tap and hold a game and tap Remove . Activating game power saving mode When you activate game power saving mode, the device will lower games’ resolution and frame rate to reduce battery consumption.On the Apps screen, tap Game Launcher → Save power ...

Applications 80 To show the icon on the game screen again, open the notification panel and tap the Game Tools notification. Capture screenshots. Record your game session. Dim and lock the game's screen. Lock the Recents and Back keys. Access the Game Tools settings. Mute notification sounds and disp...

Applications 81 3 Enter event details. Select a calendar to use or sync with. Set a start and end date for the event. Attach a map showing the location of the event. Enter the location of the event. Add a note. Enter a title. Add more details. Set an alarm. 4 Tap SAVE to save the event. Creating tas...

Applications 82 SideSync Introduction SideSync allows you to easily share your screen and data between Samsung Android smartphones, tablets, and any computers. After you connect your devices, a virtual screen will appear on the connected tablet or computer. You can check notifications, such as messa...

Applications 83 Connecting to computers or smartphones Connecting to a computer 1 Connect your tablet to your computer using a USB cable.Alternatively, connect both devices to the same access point. 2 Launch SideSync on both devices. 3 Tap START on both devices. Both devices will scan each other and...

Applications 84 4 On the smartphone, accept the connection request.The dashboard will appear on your tablet. Connecting devices automatically If two devices have been previously connected, you can set them to reconnect automatically.On the tablet, tap SideSync → MORE → Settings , and then tap the Au...

Applications 85 Continuing media playback You can pause music or videos on your tablet and continue playback on another device.On the dashboard, select the play button on the music controller or a video notification. Playback will pause on your tablet and start playing on your other device. The conn...

Applications 86 Using the virtual screen SideSync mirrors a device’s screen on another device. You can use a device’s functions via the virtual screen. The following is an image of the virtual tablet screen on the computer.On the dashboard, tap Tablet screen . • Some functions may not work through t...

Applications 87 To move the virtual screen, click and drag the top of the virtual screen to a new location.To adjust the size of the virtual screen, place the mouse pointer over the edge of the virtual screen, then click and drag it. Switching between screens To use your tablet’s actual screen, pres...

Applications 88 For example, when you move an image from your tablet to an open Word document on your computer, the image will be inserted into the Word document. Copying files to your tablet Select files on the computer and drag them to the dashboard or the virtual tablet screen. The files will be ...

Applications 89 Sharing the computer’s keyboard and mouse Use your tablet’s screen as a dual monitor and control it with the computer’s keyboard and mouse. 1 On the dashboard, tap MORE → Enable Keyboard and mouse sharing . If the virtual screen is open, it will disappear from the computer’s screen. ...

Applications 92 Memo Create memos and organise them by category.On the Apps screen, tap Memo . Composing memos Tap on the memos list and enter a memo. While composing a memo, use the following options: • Category : Create or set a category. • Tasks : Add tick boxes at the beginning of each row to cr...

Applications 93 ALARM On the Apps screen, tap Clock → ALARM . Setting alarms Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE . To open the keypad to enter an alarm time, tap the time input field.To activate...

Applications 94 STOPWATCH 1 On the Apps screen, tap Clock → STOPWATCH . 2 Tap START to time an event. To record lap times while timing an event, tap LAP . 3 Tap STOP to stop timing. To restart the timing, tap RESUME . To clear lap times, tap RESET . TIMER 1 On the Apps screen, tap Clock → TIMER . 2 ...

96 Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options.On the Apps screen, tap Settings . To search for settings by entering keywords, tap . Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-...

Settings 97 3 Tap CONNECT . • Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET . • If you ca...

Settings 98 3 Tap Share → Wi-Fi Direct and select a device to transfer the image to. 4 Accept the Wi-Fi Direct connection request on the other device.If the devices are already connected, the image will be sent to the other device without the connection request procedure. Ending the device connectio...

Settings 99 Pairing with other Bluetooth devices 1 On the Settings screen, tap Connections → Bluetooth , and then tap the switch to activate it.The detected devices are listed. 2 Select a device to pair with.If the device you want to pair with is not in the list, request that the device turns on its...

Settings 100 Unpairing Bluetooth devices 1 On the Settings screen, tap Connections → Bluetooth . The device displays the paired devices in the list. 2 Tap next to the device name to unpair. 3 Tap Unpair . Tablet visibility Allow other devices to find your device to share content with you. When this ...

Settings 101 Limiting data usage Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. 1 On the Settings screen, tap Connections → Data usage → Billing cycle , and then tap the Data limit switch to activate it. 2...

Settings 102 Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. 1 On the Settings screen, tap Connections → Mobile hotspot and tethering → Mobile hotspot . 2 Tap the switch to activate it.The icon appears on the status bar. ...

Settings 103 Location Change settings for location information permissions.On the Settings screen, tap Connections → Location . • Locating method : Select a network to use for locating your device. • Improve accuracy : Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of ...

Settings 104 Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. 1 On the Settings screen, tap Connections → More connection settings → Printing → Download plug-in . 2 Search for a printer plug-in in Play Store . 3 Select a printer plug-in and install it. 4 S...

Settings 105 Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed.On the Settings screen, tap Connections → More connection settings → Download booster . • This feature m...

Settings 106 • Touch sounds : Set the device to sound when you select an app or option on the touchscreen. • Screen lock sounds : Set the device to sound when you lock or unlock the touchscreen. • Charging sound : Set the device to sound when it is connected to a charger. • Vibration feedback : Set ...

Settings 107 • Screen mode : Change the screen mode to adjust the display’s colour and contrast. • Screen zoom and font : Change the screen zoom setting or font size and style. • Home screen : Customise the Home screen by adding, deleting, or rearranging Home screen panels, and more. Refer to Home s...

Settings 108 • Palm swipe to capture : Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery . It is not possible to capture a screenshot while using some apps and features. • Easy mute : Set the device to ...

Settings 109 Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features.On the Settings screen, tap Device maintenance → Battery . • The usage time left shows the time remaining before the batt...

Settings 110 Memory On the Settings screen, tap Device maintenance → Memory . To speed up your device by reducing the amount of memory you are using, tick apps from the apps list, and tap CLEAN NOW . Device security Check the device’s security status. This feature scans your device for malware.On th...

Settings 112 • This feature may not be available depending on the region or service provider. • Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing two different fingerprints is very lo...

Settings 113 Registering fingerprints 1 On the Settings screen, tap Lock screen and security → Fingerprints . 2 Unlock the screen using the preset screen lock method.If you have not set a screen lock method, create one. 3 Place your finger on the Home key. 4 After the device detects your finger, lif...

Settings 114 Using fingerprints to sign in to accounts You can use your fingerprints to sign in to webpages that support password saving. This feature is only available for webpages that you access via the Internet app. 1 On the Settings screen, tap Lock screen and security → Fingerprints . 2 Unlock...

Settings 115 Private mode Hide personal content in your device to prevent others from accessing it. Activating private mode 1 On the Settings screen, tap Lock screen and security → Private mode , and then tap the switch to activate it.If you are activating private mode for the first time, follow the...

Settings 116 Unhiding content 1 In the private folder, tap and hold an item, and then tick items to unhide. 2 Tap → Remove from Private . 3 Select a folder to move the items to, and then tap DONE . The items will be moved to the selected folder. Automatically deactivating private mode You can set th...

Settings 117 Samsung Cloud You can manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.On the Settings screen, tap Cloud and accounts → Samsung Cloud . Manage cloud storage View the amount...

Settings 118 Removing accounts On the Settings screen, tap Cloud and accounts → Accounts , select an account name, select the account to remove, and then tap → Remove account . Users Set up additional user accounts for other users to use the device with personalised settings, such as email accounts,...

Settings 119 Switching users Tap the user account icon at the top of the locked screen or the notification panel, and then select an account to switch to. Locked screen Notification panel Managing users When using the owner account, you can delete accounts or change account settings.To delete a user...

Settings 120 Google Configure settings for some features provided by Google.On the Settings screen, tap Google . Accessibility Configure various settings to improve accessibility to the device.On the Settings screen, tap Accessibility . • Vision : Customise the settings to improve accessibility for ...

Settings 121 General management Customise your device’s system settings or reset the device.On the Settings screen, tap General management . • Language and input : Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the...

Settings 122 User manual View help information to learn how to use the device and apps or configure important settings.On the Settings screen, tap User manual . About device Access your device’s information.On the Settings screen, tap About device . • My phone number : View your phone number. • Stat...

123 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the devi...

Appendix 124 The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with ...

Appendix 126 The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very...

Appendix 127 Photo quality is poorer than the preview • The quality of your photos may vary, depending on the surroundings and the photography techniques you use. • If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus. Error messages appear when...

Appendix 129 Removing the battery • To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy . • For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it ma...