Samsung SM-A165F/DSB - User Manual

Getting started 6 • When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears. • Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such ...

Getting started 7 Setting the Side button Select an app or feature to launch by pressing the Side button twice.Open Settings , tap Advanced features → Side button , and then select an option you want. Soft buttons Back button Home button Recents button When you turn on the screen, the soft buttons w...

Getting started 8 Quick charging Use a super fast charger or fast charger.You can check the connection status of the charger by opening Settings and tapping Battery . • If fast charging does not work, open Settings , tap Battery → Charging settings , and then check if the feature you want is turned ...

Getting started 9 Battery charging tips and precautions Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. • Connecting the charger improperly may cause serious dam...

Getting started 10 Nano-SIM card Insert the SIM or USIM card provided by your carrier.For dual SIM models, you can insert two SIM or USIM cards so you can have two phone numbers or carriers for a single device. • Some services that require a network connection may not be available depending on the c...

Getting started 11 4 Insert the tray back into the tray slot. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. • Ensure that the ejection pin is perpendicular to ...

Getting started 12 SIM manager (dual SIM models) Open Settings and tap Connections → SIM manager . • SIM cards : Activate the SIM card to use and customise the SIM card settings. • Preferred SIMs : Select to use specific SIM cards for some features, such as voice calls, when two cards are activated....

Getting started 14 Removing the SD card Before removing the SD card, first unmount it for safe removal. 1 Open Settings and tap Device care → Storage . 2 Swipe to the left to access the SD card page. 3 Tap → Unmount . Do not remove external storage, such as an SD card or USB storage, while the devic...

Getting started 15 Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Side button Turning the device on Press and hold the Side button for a few seconds to turn ...

Getting started 16 Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. If you do not connect to a Wi-Fi network, you might not be able to set up some device features during the initial setup. Samsung...

Getting started 17 Transferring data from your previous device (Smart Switch) Transfer data from your previous device with the USB cable or wirelessly. You can also transfer data from external storage or computer.Open Settings , tap Accounts and backup → Transfer data for device setup , and then fol...

Getting started 18 Understanding the screen Controlling the screen Tapping Tap the screen. Touching and holding Touch and hold the screen for approximately 2 seconds. Dragging Touch and hold an item and drag it to the target position. Double tapping Double tap the screen. Swiping Swipe upwards, down...

Getting started 19 Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to ...

Getting started 20 Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On th...

Getting started 21 Editing the Home screen On the Home screen, touch and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, ...

Getting started 22 Launching Finder Search for content on the device. 1 On the Apps screen, tap Search . 2 Enter a keyword.Apps and content on your device will be searched.If you tap on the keyboard, you can search for more content. Moving items Drag an item to a new location. To move the item to an...

Getting started 23 • Moving apps from a folder Drag an app to a new location. • Deleting a folder Touch and hold a folder, and then tap Delete folder . Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Edge panel You can access your favourite apps and features ...

Getting started 24 Lock screen Pressing the Side button turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.To unlock the screen, swipe in any direction when the screen turns on.If the screen is off, press the Side bu...

Getting started 26 Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot. You can check the captured s...

Getting started 27 Notification panel When you receive new notifications, indicator icons appear on the status bar. To check out more information about the icons, open the notification panel and check the details.To open the notification panel, drag the status bar downwards. To close the notificatio...

Getting started 28 Tap each button to turn the specific feature on or off. To access more detailed settings, tap the button’s text or touch and hold a button.To edit buttons, tap → Edit . Controlling media playback Control media on your phone and connected nearby devices on the notification panel. 1...

Getting started 29 Changing the input language Tap → Languages and types → Manage input languages and select the languages to use. When you select two or more languages, you can switch between the input languages by tapping .To change the keyboard type, tap → Languages and types , select a language,...

Getting started 30 Copying and pasting 1 Touch and hold over text. 2 Drag or to select the desired text, or tap Select all to select all text. 3 Tap Copy or Cut . The selected text is copied to the clipboard. 4 Touch and hold where the text is to be inserted and tap Paste . To paste text that you ha...

31 Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Open the Store app. Browse apps by category or tap to search for a keyword. • This app may not be available depending on the carrier or ...

Apps and features 32 Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device.To access your app permission settings, open Settings and tap Apps . Select an app and tap Permissions . You can check the app’s permissions list and c...

Apps and features 33 Making calls from call logs or contacts list Open the Phone app, tap Recents or Contacts , and then swipe to the right on a contact or a phone number to make a call.If this feature is turned off, tap → Settings → Other call settings , and then tap the Swipe to call or text switc...

Apps and features 34 Blocking phone numbers Block calls from specific numbers added to your block list.Open the Phone app, tap → Settings → Block numbers , and then select contacts or phone numbers to save in the blocked numbers list.When blocked numbers try to contact you, you will not receive noti...

Apps and features 35 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Open the Contacts app and tap . 2 Select a storage location. 3 Enter contact information and tap Save . Importing contacts Add contacts by importing them from oth...

Apps and features 36 Searching for contacts Open the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions: • : Make a voice call. • : Compose a message. • / : Make a video call. • : Compose an email. Deleting contacts 1 ...

Apps and features 37 Merging duplicate contacts If your contacts list includes duplicate contacts, merge them into one to streamline your contacts list. 1 Open the Contacts app and tap → Manage contacts → Merge contacts . 2 Tick contacts and tap Merge . Messages Introduction Send and check messages ...

Apps and features 38 Checking messages 1 Open the Messages app and tap Conversations . 2 On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap . • To adjust the font size, spread two fingers apart or pinch on t...

Apps and features 39 Taking pictures 1 Open the Camera app. You can also open the app by pressing the Side button twice or dragging to the left on the locked screen. • Some camera features are not available when you open the Camera app from the locked screen or when the screen is turned off while th...

Apps and features 40 • The preview screen may vary depending on the shooting mode and which camera is being used. • The focus may not be clear if the subject is close. Take pictures or videos from a good distance. • If pictures you take appear blurry, clean the camera lens and try again. • Make sure...

Apps and features 41 Using zoom features To zoom in or out while using the rear camera, select the desired zoom icon on the preview screen.You can also select the desired zoom level from the zoom level list that appears when you tap the zoom icon.To adjust the zoom more precisely, drag the zoom icon...

Apps and features 42 Options for current shooting mode On the preview screen, use the following options. • : Turn the flash on or off. • : Select the length of the delay before the camera automatically takes a picture. • 3:4 : Select an aspect ratio for pictures. • 12M : Select a resolution for pict...

Apps and features 43 Taking selfies You can take self-portraits with the front camera. 1 On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. 2 Face the front camera lens.To take self-portraits with a wide-angle shot of the landscape or people, ...

Apps and features 44 Portrait mode By using Portrait mode, you can take pictures where the background is blurred and the subject stands out clearly. 1 On the shooting modes list, tap PORTRAIT . 2 Tap and drag the background blur adjustment bar to adjust the blur level. 3 When Ready appears on the pr...

Apps and features 45 Pro mode Capture pictures while manually adjusting various shooting options, such as exposure value and ISO value.On the shooting modes list, tap MORE → PRO . Select options and customise the settings, and then tap to take a picture. Available options • : Reset the settings. • I...

Apps and features 46 Panorama mode Using panorama mode, take a series of pictures and then stitch them together to create a wide scene. 1 On the shooting modes list, tap MORE → PANORAMA . 2 Tap and move the device slowly in one direction.Keep the image within the frame on the camera’s viewfinder. If...

Apps and features 47 Slow motion mode Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. 1 On the shooting modes list, tap MORE → SLOW MOTION and tap to record a video. 2 When you are finished recording, tap to stop. 3 On the preview sc...

Apps and features 48 Customising camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • Scene optimiser : Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject ...

Apps and features 50 Gallery Introduction Access images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Open the Gallery app. Search for images and videos. Sync images and videos. More options

Apps and features 51 Viewing images Open the Gallery app and select an image. To view other files, swipe to the left or right on the screen. Delete the image. Share the image with others. Modify the image. Check details and additional features. Add the image to favourites. More options View the cont...

Apps and features 52 Viewing videos Open the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen.To use more options during playback, tap Play video . Lock the playback screen. Skip to the previous video. Touch and hold to rewind. Capture the current...

Apps and features 53 Albums Open the Gallery app, tap Albums → , and then select an album type. • Album : Create new albums and add images and videos manually. • Auto-updating album : Create albums that automatically collect images of people you select. • Group : Create a group of related albums. • ...

Apps and features 54 AR Zone AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos.In the Camera app, tap MORE on the shooting modes list and tap AR ZONE . If you added the app icon to the Apps screen, open the AR Zone app. Some features may not be available d...

Apps and features 55 Multi window (Using multiple apps at once) Run apps at the same time in split screen view or multiple apps in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view Launching Multi window • Recents buttonTap the Recents button ( ), tap an app’s ic...

Apps and features 56 Samsung Internet Browse the internet to search for information and bookmark your favourite webpages to access them conveniently. 1 Open the Internet app. 2 Enter the web address or a keyword, and then tap Go . If the toolbar does not appear, swipe downwards slightly on the scree...

Apps and features 57 Samsung Wallet Introduction Use various convenient features in Samsung Wallet. You can make a payment, verify your identity through your biometric data, check tickets or boarding passes, and more.You can check out more information, such as cards that support this feature at www....

Apps and features 58 Making payments 1 Drag a card image at the bottom of the screen upwards. Alternatively, open the Wallet app. Then, on the cards list, swipe to the left or right and select a card to use. 2 Scan your fingerprint or enter the payment PIN you set. 3 Touch the back of your device to...

Apps and features 59 Samsung Health Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. You can also compare your step count records with other Samsung Health users and check out health tips.Open the ...

Apps and features 60 Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or check the latest news and tips. Samsung Members...

Apps and features 61 Samsung Global Goals The Global Goals, which were set up by the United Nations General Assembly in 2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change.With Samsung Global Goals, lea...

Apps and features 62 Galaxy Shop Access the Samsung website and check various information related to products.Open the Galaxy Shop app. This app may not be available depending on the carrier or model. Galaxy Wearable Using the Galaxy Wearable app, you can manage your wearable devices. When you conne...

Apps and features 63 Calendar Manage your schedule by entering upcoming events in your planner.Open the Calendar app and tap or double tap a date. If the date already has saved events or tasks in it, tap the date and tap . Syncing events with your accounts 1 Open Settings , tap Accounts and backup →...

Apps and features 64 Voice Recorder Record or play voice recordings. 1 Open the Voice Recorder app. 2 Tap to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. 3 Tap to finish recording. 4 Enter a file name and t...

Apps and features 65 Calculator Perform basic arithmetic or scientific calculations.Open the Calculator app. • : Check the calculation history. To clear the history, tap Clear history . To close the calculation history panel, tap . • : Use the unit conversion tool. You can convert various values, su...

Apps and features 66 Game Booster (SM-A165F) (Configuring your gaming environment) You can play games in a better environment with Game Booster. You can use Game Booster while playing games.To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden...

Apps and features 67 SmartThings Control and manage smart appliances and Internet of Things (IoT) products.Open the SmartThings app. For more information, tap Menu → How to use . Invite others using a QR code. Manage locations More options Add devices or services, or create routines. • Favourites : ...

Apps and features 68 Sharing content Share content by using various sharing options. The following actions are an example of sharing images. 1 Open the Gallery app and select an image. 2 Tap and select a sharing method you want. You may incur additional charges when sharing files through the mobile ...

Apps and features 69 Music Share (SM-A165F) Using the Music Share feature, you can share your Bluetooth speaker that is already connected to your phone with another person. You can also listen to the same music on your Galaxy Buds and another person’s Galaxy Buds.This feature is available only on de...

Apps and features 70 Smart View (Mirroring on a TV screen) View your phone’s displayed content on a large screen by connecting your phone to a screen mirroring-enabled TV or monitor. 1 Open the notification panel, swipe downwards, and then tap Smart View . 2 Select a device to mirror your phone’s sc...

71 Settings Introduction Customise device settings.On the Apps screen, tap Settings . Alternatively, open the notification panel and tap . To search for settings by entering keywords, tap . You can also search for settings by selecting a tag under Suggestions . Sign in to your Galaxy Sign in to your...

Settings 73 Wi-Fi Turn on the Wi-Fi feature to connect to a Wi-Fi network and access the internet or other network devices. Connecting to a Wi-Fi network 1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on. 2 Select a network from the Wi-Fi networks list.Networks with ...

Settings 74 Wi-Fi Direct Wi-Fi Direct connects devices directly through a Wi-Fi network without requiring an access point. 1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on. 2 Tap → Wi-Fi Direct . The detected devices are listed.If the device you want to connect to i...

Settings 75 Pairing with other Bluetooth devices 1 On the Settings screen, tap Connections → Bluetooth and tap the switch to turn it on.The detected devices will be listed. 2 Select a device to pair with.If the device you want to pair with is not on the list, set the device to enter Bluetooth pairin...

Settings 76 NFC and contactless payments You can use your phone to read near field communications tags (NFC) that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a...

Settings 77 Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data.On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to turn it on.When the data saver feature is turned on, the icon will appear on the stat...

Settings 78 Mobile Hotspot Use your phone as a mobile hotspot to share your phone’s mobile data connection with other devices. 1 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot . 2 Tap the switch to turn it on.You can change the network name, password, and mor...

Settings 79 Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer through Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers y...

Settings 80 Connected devices Change settings for device connections.On the Settings screen, tap Connected devices . • Quick Share : Change the Quick Share settings. Refer to Quick Share for more information. • Music Share : Change the Music Share settings. Refer to Music Share (SM-A165F) for more i...

Settings 81 Modes and Routines Introduction Select a mode based on your current activity or location, or add your repeated usage patterns as routines and use your device more conveniently.On the Settings screen, tap Modes and Routines . Using modes Adding modes 1 On the Settings screen, tap Modes an...

Settings 82 Running routines Auto routines will run automatically when their conditions are detected. For routines which you set the running condition as Start manually , you can run them manually by tapping the button whenever you want.To run routines manually, tap next to the routine you want to r...

Settings 83 • Sound quality and effects : Set the device’s sound quality and effects. Refer to Sound quality and effects for more information. • Separate app sound : Set the device to play media sound from a specific app separately on the other audio device. Refer to Separate app sound for more info...

Settings 84 Notifications Change the notification settings.On the Settings screen, tap Notifications . • App notifications : Select the apps you want to receive notifications from. • Sort notifications : Select a method for sorting notifications. • Lock screen notifications : Set how to show notific...

Settings 86 Changing the screen mode or adjusting the display colour Change the screen mode or adjust the display colour to your preference. Changing the screen mode On the Settings screen, tap Display → Screen mode and select a mode you want. • Vivid : This optimises the colour range, saturation, a...

Settings 87 Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by turning on power saving features.On the Settings screen, tap Battery . • Power saving : Turn on power saving mode to extend the battery’s usage time. • Bac...

Settings 89 Extend Unlock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself.On the Settings sc...

Settings 90 • Permission manager : Allow or disallow apps to access features or data on your device. • Additional privacy controls : Control access to features such as the microphone and clipboard. • More privacy settings : Configure additional privacy settings. Some features may not be available de...

Settings 91 Registering your face For better face registration, register your face indoors and out of direct sunlight. 1 On the Settings screen, tap Security and privacy → Biometrics → Face recognition . 2 Read the on-screen instructions and tap Continue . 3 Set a screen lock method. 4 Position your...

Settings 92 Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. • This feature may not be available depending on the carrier or model. • Fingerprint recognition uses the unique characteristics of eac...

Settings 93 • Ensure that the fingerprint recognition sensor and your fingers are clean and dry. • If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger. • In dry environments, static ...

Settings 94 Deleting registered fingerprints You can delete registered fingerprints. 1 On the Settings screen, tap Security and privacy → Biometrics → Fingerprints . 2 Unlock the screen using the preset screen lock method. 3 Select a fingerprint to delete and tap Remove . Secure Folder Secure Folder...

Settings 95 Setting an auto lock condition for Secure Folder 1 Open the Secure Folder app and tap → Settings → Auto lock Secure Folder . 2 Select a lock option. To manually lock your Secure Folder, tap → Lock and exit . Moving content to Secure Folder Move content, such as pictures and videos, to Se...

Settings 96 Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. 1 Open the Secure Folder app and tap → Settings → Manage accounts → Add account . 2 Select an account service. 3 Follow the on-screen instructions to complete the account setu...

Settings 97 Secure Wi-Fi Secure Wi-Fi is a service that secures your Wi-Fi network connection. It encrypts data using Wi-Fi networks and disables tracking apps and websites so that you can use Wi-Fi networks safely. For example, when using an unsecure Wi-Fi network in public places, such as cafes or...

Settings 98 Samsung Pass Verify your identity with Samsung Pass when using services which require your login or personal information. Registering Samsung Pass On the Settings screen, tap Security and privacy → More security settings → Samsung Pass . Follow the on-screen instructions to complete the ...

Settings 99 Signing in using passkeys In apps or websites that support sign-in with a passkey, you can sign in with a passkey saved in Samsung Pass instead of the sign-in information. 1 On the app or website you are using, create a passkey.The method for creating a passkey may differ depending on th...

Settings 100 • Emergency sharing : Set the device to send information, such as your location or your device’s lower battery notifications, to your emergency contacts for a certain period of time. • Silence notifications while driving : Turn on the Do Not Disturb feature automatically while driving. ...

Settings 101 Samsung Cloud Back up your device’s data to Samsung Cloud and restore it later. Backing up data You can back up your device’s data to Samsung Cloud. 1 On the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud . 2 Tap the switches next to the items you want...

Settings 102 Advanced features Options Turn on advanced features and change the settings that control them.On the Settings screen, tap Advanced features . • Labs : Use new features of the device. • Side button : Select an app or feature to launch using the Side button. Refer to Setting the Side butt...

Settings 103 Motions and gestures Turn on the motion feature and configure settings.On the Settings screen, tap Advanced features → Motions and gestures . • Lift to wake : Set the device to turn on the screen when you pick it up. • Double tap to turn on screen : Set the device to turn on the screen ...

Settings 104 Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features → Dual Messenger . Supported apps will appear. 2 Tap the switch of an app to install the second app.The second app will be installed. The secon...

Settings 105 Digital Wellbeing and parental controls Check the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use.On the Settings screen, tap Digital Wellbeing and ...

Settings 106 • Storage : Check the status of used and available storage and free up storage by deleting unnecessary files, such as the files in the recycle bin, unused files, or duplicated files after checking them. • The actual available capacity of the internal storage is less than the specified c...

Settings 107 General management Customise your device’s system settings or reset the device.On the Settings screen, tap General management . • Language : Select device languages. Refer to Adding device languages for more information. • App languages : Select the language you want to use for each app...

Settings 108 Adding device languages You can add languages to use on your device. 1 On the Settings screen, tap General management → Language → Add language . To check out all the languages that can be added, tap → All languages . 2 Select a language to add. 3 To set the selected language as the def...

Settings 109 Software update Update your device’s software through the firmware over-the-air (FOTA) service. You can also schedule software updates.On the Settings screen, tap Software update . • Download and install : Check for and install updates manually. • Auto download over Wi-Fi : Set the devi...

Settings 110 About phone Access your device’s information.On the Settings screen, tap About phone . To change your device’s name, tap Edit . • Status information : Check out various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. • Legal information : Access le...

111 Usage notices Precautions for using the device Please read this guide when using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or dev...

Usage notices 113 Instructional icons Warning : situations that could cause injury to yourself or others Caution : situations that could cause damage to your device or other equipment Notice : notes, usage tips, or additional information Notes on package contents and accessories Refer to the quick s...

Usage notices 114 Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan ...

Usage notices 116 Precautions for device overheating If you begin to feel uncomfortable because of the device overheating, stop using the device.When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported m...

Usage notices 117 Precautions for operating environment Your device may heat up because of the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • ...

118 Appendix Troubleshooting Before contacting a Samsung Service Centre or an authorised service centre, please attempt the following solutions. Some situations may not apply to your device.You can also use Samsung Members to solve any problems you might encounter while using your device. When you t...

Appendix 119 Your device does not turn on When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device. Touch recognition works slowly or improperly • Touch recognition may not work properly in the following situations: ‒ If you attac...

Appendix 121 The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. • Battery consumption will increase when you use certain features or apps, such as GPS, games, or the internet. • Th...

Appendix 122 • Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To check the file formats that your device supports, visit the Samsung website. • Your device supports pictures and videos captured with t...

Appendix 123 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is damaged or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of the ...

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