Samsung SCX-3405FW - Manual

Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 109). • Print watermark: You can customize your documents with words, such as “Confidential” (see "Using advanced print features" on page 229). • ...

Features by models Some features and optional goods may not be available depending on model or country. Operating System ( ● : Included, Blank: Not available) Software Operating System SCX-340x Series SCX-340xW Series SCX-340xF Series SCX-340xFW Series SCX-340xHW Series SCX-340xFH Series Windows ● ●...

Features by models Variety feature Features SCX-340x Series SCX-340xW Series SCX-340xF Series SCX-340xFW Series SCX-340xHW Series SCX-340xFH Series Hi-Speed USB 2.0 ● ● Network Interface Ethernet 10/100 Base TX wired LAN ● (SCX-340xFW/SCX340xHW Series only) Network Interface 802.11b/g/n wireless LAN...

Useful to know The machine does not print. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 54). • Remove the driver and install it again (see "Installing the driver locally" on page 30). • Select your machine as your default mach...

14 1. Introduction About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troublesho...

15 1. Introduction Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe...

Safety information 16 1. Introduction Caution 5 Operating method Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Burns could occur. If the mac...

Safety information 17 1. Introduction 6 Installation / Moving Warning Caution Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those s...

Safety information 18 1. Introduction 7 Maintenance / Checking Caution Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger. Otherwise, it can cause damage to th...

Safety information 19 1. Introduction 8 Supply usage Caution Keep the power cable and the contact surface of the plug clean from dust or water. Otherwise, this could result in electric shock or fire. • Do not remove any covers or guards that are fastened with screws. • Fuser units should only be rep...

20 1. Introduction Machine overview 9 Accessories Power cord Quick installation guide Software CD a a. The software CD contains the print drivers, user’s guide, and software applications. Handset b b. Handset model only (see "Features by models" on page 7). Misc. accessories c c. Miscellaneo...

Machine overview 21 1. Introduction 10 Front view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). Type A 1...

Machine overview 22 1. Introduction Type B 1 Document feeder cover 11 Scanner lid 3 10 9 1 2 5 8 7 6 4 12 13 14 11 15 16 17 18 19 2 Document feeder guide cover 12 Scanner glass 3 Document feeder output tray 13 Paper width guide on a document feeder 4 Document feeder output support 14 Document feeder...

Machine overview 23 1. Introduction 11 Rear view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). Type A Ty...

24 1. Introduction Control panel overview • This control panel may differ from your machine depending on its model. There are various types of control panels. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 12 Type A...

Control panel overview 28 1. Introduction 14 Adjusting the control panel Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

29 1. Introduction Turning on the machine 1 Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view"...

30 1. Introduction Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing dri...

31 1. Introduction Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 16 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers ...

33 2. Menu Overview and Basic Setup Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. • This function is not supported for SCX-340x/SCX-340xW Series (see "Control panel overview" on page 24). • Some menus may not appear on ...

39 2. Menu Overview and Basic Setup Machine’s basic settings If your machine has +/- buttons on the control panel, (see "Control panel overview" on page 24): You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program or Machine section in Printer ...

41 2. Menu Overview and Basic Setup Media and tray This chapter provides information on how to load print media into your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung ’s warranty or service agreeme...

Media and tray 42 2. Menu Overview and Basic Setup 3 Loading paper in the tray Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). 1 Open the tray. Then, adjust the tray size to the media s...

Media and tray 44 2. Menu Overview and Basic Setup 4 Manual feeding in the tray The tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 109). To feed manually in the tray, click the below: See "Lo...

Media and tray 45 2. Menu Overview and Basic Setup ( ● : Included, Blank: Not available) Envelope Printing successfully on envelopes depends upon the quality of the envelopes. To print an envelope, place it as shown in the following figure. • When selecting envelopes, consider the following factors:...

Media and tray 46 2. Menu Overview and Basic Setup • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. 1 Acceptable 2 Unacceptable • Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatibl...

Media and tray 47 2. Menu Overview and Basic Setup • Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. • Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise dam...

Media and tray 48 2. Menu Overview and Basic Setup 6 Setting the paper size and type After loading paper in the paper tray, set the paper size and type using the control panel buttons. If your has machine for +/- buttons on the control panel (see "Control panel overview" on page 24): You can...

Media and tray 49 2. Menu Overview and Basic Setup 7 Using the output support The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it. The printed pages stack on the output support, and...

Media and tray 50 2. Menu Overview and Basic Setup 9 Loading originals You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your mac...

Media and tray 51 2. Menu Overview and Basic Setup 2 Place the original face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. 3 Close the scanner lid. • Leaving the scanner lid open while copying may affect copy quality and toner consumption. • Dus...

53 2. Menu Overview and Basic Setup Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 229). 10 Printing If you are a Macintosh or Linux operating systems user, refer to the Advanced Guide (see "Macintosh printing" o...

Basic printing 54 2. Menu Overview and Basic Setup 11 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in the Windows task bar. • You can also cancel the curre...

Basic printing 55 2. Menu Overview and Basic Setup 12 Opening printing preferences • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. • When you select an option in Printing Preferences , you may see a warning mark or . An mark means you c...

Basic printing 56 2. Menu Overview and Basic Setup Using a favorite setting The Presets option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To save a Presets item, follow these steps: 1 Change the settings as needed ...

Basic printing 57 2. Menu Overview and Basic Setup 14 Eco printing The Eco function cuts toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing. If you press the Eco button from the control panel, eco mode is enabled. The default ...

Basic printing 58 2. Menu Overview and Basic Setup • Select Temp.: Follow the settings from Syncthru™ Web Service or Samsung Easy Printer Manager . Before you select this item, you must set the eco function in SyncThru™ Web Service ( Settings tab > Machine Settings > System > Eco > Setti...

59 2. Menu Overview and Basic Setup Basic copying For special printing features, refer to the Advanced Guide (see "Copy menu" on page 192). 15 Basic copy If your has machine for +/- buttons on the control panel (see "Control panel overview" on page 24): a Place a single original face...

Basic copying 61 2. Menu Overview and Basic Setup 1 Select (copy) > ( Menu ) > Copy Feature > Original Type on the control panel. 2 Select the option you want and press OK . • Text : Use for originals containing mostly text. • Text/Photo : Use for originals with mixed text and photographs. ...

64 2. Menu Overview and Basic Setup Basic scanning For special scanning features, refer to the Advanced Guide (see "Scan features" on page 243). 18 Basic Scanning This is the normal and usual procedure for scanning originals. This is a basic scanning method for USB-connected machine. • It ma...

65 2. Menu Overview and Basic Setup Basic faxing • This function is not supported for SCX-340x/SCX-340xW Series (see "Control panel overview" on page 24). • For special faxing features, refer to the Advanced Guide (see "Fax features" on page 254). • You cannot use this machine as a f...

Basic faxing 66 2. Menu Overview and Basic Setup 4 Enter the destination fax number (see "Keypad letters and numbers" on page 223). 5 Press (Start) on the control panel. The machine starts to scan and send the fax to the destinations. • If you want to send a fax directly from your computer, ...

Basic faxing 67 2. Menu Overview and Basic Setup 1 Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 50). 2 Select (fax) on the control panel. 3 Adjust the resolution and the darkness to suit your ...

Basic faxing 68 2. Menu Overview and Basic Setup Resolution The default document settings produce good results when using typical text- based originals. However, if you send originals that are of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax. 1 S...

70 3. Maintenance Ordering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your loc...

71 3. Maintenance Available supplies When supplies reach the end of their life spans, you can order the followings of supplies for your machine: Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ. When purchasing new toner cartridges or ot...

72 3. Maintenance Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the rep...

73 3. Maintenance Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge. Store t...

Storing the toner cartridge 74 3. Maintenance 3 Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating enviro...

75 3. Maintenance Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. In the case of machine with a Toner LED, it blinks orange. If this happens, you can temporarily im...

77 3. Maintenance Replacing the toner cartridge • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). • T...

79 3. Maintenance Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. • If your has machine for +/- buttons on the control panel (see "Control panel o...

80 3. Maintenance Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. If your has machine for +/- buttons on the control panel (se...

81 3. Maintenance Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials c...

Cleaning the machine 82 3. Maintenance 5 Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these p...

Cleaning the machine 84 3. Maintenance 6 Cleaning the pickup roller • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user’s guide may differ from you...

Cleaning the machine 85 3. Maintenance 7 Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. • Turn the machine off and unplug the power cord. Wait for the machine to ...

87 3. Maintenance Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least ...

89 4. Troubleshooting Tips for avoiding paper jams By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 41). • Do not remove paper fr...

90 4. Troubleshooting Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mi...

Clearing original document jams 91 4. Troubleshooting 1 Original paper jam in front of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). • This troubleshooting may not be availa...

Clearing original document jams 92 4. Troubleshooting 2 Original paper jam inside of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). • This troubleshooting may not be availabl...

Clearing original document jams 94 4. Troubleshooting 3 Original paper jam in exit area of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). • This troubleshooting may not be av...

95 4. Troubleshooting Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4 In tray Click this link to open an animation about clearing a jam. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machi...

Clearing paper jams 96 4. Troubleshooting 5 Inside the machine • The fuser area is hot. Take care when removing paper from the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

99 4. Troubleshooting Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 24). • To resolve the error, look at the error message and its instructions fro...

101 4. Troubleshooting Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. • This function is not supported for SCX-340x...

Understanding display messages 102 4. Troubleshooting 7 Toner-related messages Message Meaning Suggested solutions Install Toner Cartridge A toner cartridge is not installed. Install a toner cartridge. Not Compatible Toner cartridge The toner cartridge you have installed is not for your machine. Ins...

Understanding display messages 104 4. Troubleshooting 8 Tray-related messages 9 Network-related messages Message Meaning Suggested solutions Jam or empty Door open&close • Paper has jammed in the paper feed area. • There is no paper in tray. • Clear the jam (see "In tray" on page 95). • ...

107 5. Appendix Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height SCX-340x Series SCX-340xW Series 389 x 274 x 249 mm (15.31 ...

Specifications 109 5. Appendix 2 Print media specifications Type Size Dimensions Print media weight/Capacity a Tray Manual feeding in tray b Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 71 to 85 g/m 2 (19 to 23 lbs bond) • 150 sheets of 80 g/m 2 (21 lbs bond) 71 to 85 g/m 2 (19 to 23 lbs bond) ...

Specifications 112 5. Appendix 3 System requirements Microsoft ® Windows ® • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. Operating system Requirement (recommended) CPU RAM free HDD space...

Specifications 113 5. Appendix • Windows Terminal Services is compatible with your machine. • For Windows 2000 , Services Pack 4 or higher is required. Macintosh Operating system Requirements (Recommended) CPU RAM Free HDD space Mac OS X 10.4 • Intel ® processors • PowerPC G4/G5 • 128 MB for a power...

Specifications 114 5. Appendix Linux Items Requirements Operating system Redhat ® Enterprise Linux WS 4, 5 (32/64 bit) Fedora 5 ~ 13 (32/64 bit) SuSE Linux 10.1 (32 bit) OpenSuSE ® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, 7.04, 7...

Specifications 115 5. Appendix 4 Network environment Network and wireless models only (see "Features by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. ...

116 5. Appendix Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser pro...

Regulatory information 117 5. Appendix 6 Ozone safety 7 Mercury Safety 8 Power saver 9 Recycling This product’s ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. Contains Mercury, Dispose According to Local, State or Federal L...

Regulatory information 118 5. Appendix 10 China only 11 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in the european union and other european countries with separate collection systems) This marking on the product, accessories or literature indicates tha...

Regulatory information 119 5. Appendix (The United States of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 12 Taiwan only 13 Radio frequency emissions FCC i...

Regulatory information 120 5. Appendix Canadian radio interference regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry a...

Regulatory information 121 5. Appendix FCC Statement for Wireless LAN use: While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W/cm2 may be exceeded at distances close to the antenna installed. Therefore, the user must maintain a minimum d...

Regulatory information 122 5. Appendix The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the...

Regulatory information 123 5. Appendix The equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be...

Regulatory information 124 5. Appendix The 13 amp plug is the most widely used in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug. If you cut off the moulded plug,...

Regulatory information 125 5. Appendix March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsu...

Regulatory information 126 5. Appendix No limitations at this time 23 Israel only 24 Regulatory compliance statements Wireless guidance Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer s...

129 5. Appendix Copyright © 2011 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising fro...

ADVANCED User’s Guide SCX-340x/340xW Series SCX-340xF/340xFW Series SCX-340xFH/340xHW Series ADVANCED User’s Guide This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on mod...

131 ADVANCED 1. Software Installation Installation for Macintosh 134 Reinstallation for Macintosh 135 Installation for Linux 136 Reinstallation for Linux 138 2. Using a Network-Connected Machine Useful network programs 140 Wired network setup 141 Installing driver over the network 144 IPv6 configura...

132 ADVANCED Using memory/hard drive features 266 5. Useful Management Tools Easy Capture Manager 268 Samsung AnyWeb Print 269 Easy Eco Driver 270 Using SyncThru™ Web Service 271 Using Samsung Easy Printer Manager 274 Using Samsung Printer Status 277 Using Smart Panel 279 Using the Linux Unified Dri...

1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to ...

134 1. Software Installation Installation for Macintosh 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Macintosh desktop. 4 Double-click the MAC_Installer folder ...

135 1. Software Installation Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-RO...

136 1. Software Installation Installation for Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver 1 Make sure that the machine is c...

Installation for Linux 137 1. Software Installation 3 Installing the Printer Settings Utility 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a s...

138 1. Software Installation Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and ente...

2. Using a Network- Connected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 140 • Wired network setup 141 • Installing driver over the network 144 • IPv6 configuration 153 • Wireless network setup 156 • Sam...

140 2. Using a Network-Connected Machine Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set ...

141 2. Using a Network-Connected Machine Wired network setup 4 Printing a network configuration report You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. This will help you to set up a network. • The machine has the disp...

Wired network setup 142 2. Using a Network-Connected Machine 6 Click the icon (third from left) in the SetIP window to open the TCP/ IP configuration window. 7 Enter the machine’s new information into the configuration window as follows. In a corporate intranet, you may need to have this information...

144 2. Using a Network-Connected Machine Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). • The machine that does not support the network interface, it will not be able to use this f...

Installing driver over the network 145 2. Using a Network-Connected Machine If your machine is not found on the network or locally, an error message appears. Select the option you want and click Next . 5 The searched machines will be shown on the screen. Select the one you wish to use and click OK ....

Installing driver over the network 149 2. Using a Network-Connected Machine 8 Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). To install other software: • See "I...

Installing driver over the network 150 2. Using a Network-Connected Machine 9 UNIX • Make sure your machine supports the UNIX operating system before installing the UNIX printer driver (see "Operating System" on page 7). • The commands are marked with “”, when typing the commands, do not typ...

Installing driver over the network 151 2. Using a Network-Connected Machine On some UNIX OS, for example on Solaris 10, just added printers may not be enabled and/or may not accept jobs. In this case run the following two commands on the root terminal: “ accept <printer_name> ” “ enable <pr...

153 2. Using a Network-Connected Machine IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7 or "Menu overview" on page 33). • If the I...

IPv6 configuration 154 2. Using a Network-Connected Machine Setting IPv6 addresses The machine supports the following IPv6 addresses for network printing and managements. • Link-local Address : Self-configured local IPv6 address (Address starts with FE80). • Stateless Address : Automatically configu...

IPv6 configuration 155 2. Using a Network-Connected Machine 7 Enter the rest of the address (e.g.,:3FFE:10:88:194:: AAAA . “A” is the hexadecimal 0 through 9, A through F). 8 Choose the DHCPv6 configuration. 9 Click the Apply button. Using SyncThru™ Web Service 1 Start a web browser, such as Interne...

156 2. Using a Network-Connected Machine Wireless network setup • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features by models" on page 7). • If the IPv6 network seems to not be working, set all the network sett...

Wireless network setup 157 2. Using a Network-Connected Machine 13 Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the...

Wireless network setup 159 2. Using a Network-Connected Machine 14 Using the WPS button If your machine and an access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), you can easily configure the wireless network settings by pressing the (WPS) button on the control panel without a co...

Wireless network setup 160 2. Using a Network-Connected Machine Machines with a display screen Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for more than 2 seconds. The machine starts waiting for up to two minutes until you press the WPS (PBC) button on the access po...

Wireless network setup 161 2. Using a Network-Connected Machine Machines without a display screen Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the status LED blinks quickly. The machine starts connecting to the wireless network. The LED ...

Wireless network setup 162 2. Using a Network-Connected Machine Canceling the connection process To cancel the wireless network connection when the machine is connecting to the wireless network, press and release the ( Cancel or Stop/Clear ) on the control panel. You need to wait 2 minutes to re-con...

Wireless network setup 163 2. Using a Network-Connected Machine 3 Press the OK to select the setup method you want. • Wizard (recommended) : In this mode, the setup is automatic. The machine will display a list of available networks from which to choose. After a network is chosen then printer will p...

Wireless network setup 170 2. Using a Network-Connected Machine Creating the ad hoc network in Windows 1 Check whether the USB cable is connected to the machine. 2 Turn on your computer and the wireless network machine. 3 Insert the supplied software CD into your CD-ROM drive. 4 Select the Wireless ...

Wireless network setup 172 2. Using a Network-Connected Machine 16 If you want to register your machine with the Samusng web site and receive useful information, click On-line Registration . If not, click Finish . 17 Setup using Macintosh Items to prepare • Access point • Network-connected computer ...

Wireless network setup 176 2. Using a Network-Connected Machine • Network Name(SSID) : The default Network Name is the model name and the maximum length is 22 characters (not including "Direct-xx-"). • Network Key is the numeric string, and the size is 8 ~ 64 characters. 17 When the wireless...

Wireless network setup 180 2. Using a Network-Connected Machine Before entering the IP address for the machine, you must know the computer’s network configuration information. If the computer’s network configuration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the c...

Wireless network setup 181 2. Using a Network-Connected Machine • After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installing driver over the network" on page 144). • See your network administrator, or the person that s...

Wireless network setup 183 2. Using a Network-Connected Machine Disconnect the network cable (standard or network). Your machine should then start communicating wirelessly with the network. In case of Ad-hoc mode, you can use a wireless LAN and wired LAN simultaneously. 19 Turning the Wi-Fi network ...

Wireless network setup 184 2. Using a Network-Connected Machine From the USB cable-connected computer(recommended) • When setting from the supplied software CD, see the access point via USB cable. - Windows user, see "Access point via USB cable" on page 163. - Macintosh user, see "Access...

Wireless network setup 185 2. Using a Network-Connected Machine - Access SyncThru Web Service , select Settings > Network Settings > Wireless > Wi-Fi Direct . - Enable or disable Wi-Fi Direct . Setting up the mobile device • After setting up Wi-Fi Direct from the printer, refer to the user ...

Wireless network setup 186 2. Using a Network-Connected Machine Connecting Failure - Invalid Security • Security is not configured correctly. Check the configured security on your access point and machine. Connecting Failure - General Connection Error • Your computer is not receiving a signal from y...

188 2. Using a Network-Connected Machine Samsung MobilePrint 22 What is Samsung MobilePrint? Samsung MobilePrint is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung MobilePrint is not only compatible with your Android, W...

3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter 190 • Print menu 191 • Copy menu 192 • Fax menu 199 • Scan menu 203 • System setup 205 • Admin setup 217 • Custom...

190 3. Useful Setting Menus Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 33). The f...

191 3. Useful Setting Menus Print menu Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: • Press ( Menu ) > Print Setup on the control panel. • Or press Setup &...

192 3. Useful Setting Menus Copy menu 1 Copy feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: • Press (copy) > ( Menu ) > Copy Feature on the contro...

Copy menu 198 3. Useful Setting Menus 2 Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: Press (copy) > ( Menu ) > Copy Setup on the control pane...

199 3. Useful Setting Menus Fax menu 3 Fax Feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: • Press (fax) > ( Menu )> Fax Feature on the control pan...

Fax menu 200 3. Useful Setting Menus 4 Sending setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: • Press (fax) > ( Menu ) > Fax Setup > Sending on t...

Fax menu 201 3. Useful Setting Menus 5 Receiving setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: • Press (fax) > ( Menu ) > Fax Setup > Receiving ...

203 3. Useful Setting Menus Scan menu 6 Scan feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: • Press (scan) > ( Menu ) > Scan Feature on the contro...

Scan menu 204 3. Useful Setting Menus 7 Scan setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: • Press (scan) > ( Menu ) > Scan Setup on the control pa...

205 3. Useful Setting Menus System setup 8 Machine setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: • Press ( Menu ) > System Setup > Machine Setup on...

System setup 208 3. Useful Setting Menus 9 Paper setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: • Press ( Menu ) > System Setup > Paper Setup on the...

System setup 209 3. Useful Setting Menus 11 Report Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: • Press ( Menu ) > System Setup > Report on the control ...

System setup 211 3. Useful Setting Menus 12 Maintenance Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: • Press ( Menu ) > System Setup > Maintenance on th...

System setup 212 3. Useful Setting Menus 13 Clear setting Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: • Press ( Menu ) > System Setup > Clear Setting o...

System setup 213 3. Useful Setting Menus To change the menu options: • Press ( Menu ) > System Setup > Job Manage on the control panel. 15 Image overwrite Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overvie...

System setup 214 3. Useful Setting Menus 17 Emulation setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). • Press ( Menu ) > Print Setup > Emulation on the control panel. 18 Email s...

System setup 215 3. Useful Setting Menus 19 Address book setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). • Press Setup > Machine Setup > Address Book on the touch screen. 20 Doc...

System setup 216 3. Useful Setting Menus 21 Network setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). • Press ( Menu )> Network on the control panel, • Or press Setup > Machine Se...

217 3. Useful Setting Menus Admin setup Item Description Password Protect Sets the password to access the Admin Setup menu. Select On to use this option and enter the password . Change Password Changes the machine’s password for accessing the Admin Setup . Maintenance • Clean Fuser: Cleans the fuser...

218 3. Useful Setting Menus Custom setup This menu appears only when the XOA (eXtensible Open Architecture) web application is installed. Contact the administrator to use this menu. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (...

220 4. Special Features Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determin...

221 4. Special Features Storing email address This feature may not be available depending on model or optional goods (see "Features by models" on page 7). You can set up address book with the email addresses you use frequently via SyncThru™ Web Service and then easily and quickly enter email...

Storing email address 222 4. Special Features 2 Searching for an email address Searching sequentially through memory 1 Select (scan) > ( Address Book ) > Search&Send > Select an address group > All on the control panel. Or select Setup > Machine Setup > Next > Address Book &...

223 4. Special Features Entering various characters As you perform various tasks, you may need to enter names and numbers. For example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers or email addresses in memory, you may also ...

224 4. Special Features Setting up the fax address book You can set up speed number with the fax numbers you use frequently via SyncThru™ Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book. 5 Registering a speed dial number 1 S...

Setting up the fax address book 225 4. Special Features 4 Change the fax number and press OK . 5 Press ( Cancel or Stop/Clear ) to return to ready mode. 8 Registering a group dial number 1 Select (fax) > ( Address Book ) > New&Edit > Group Dial on the control panel. Or select Setup >...

Setting up the fax address book 226 4. Special Features 10 Searching address book for an entry There are two ways to search for a number in memory. You can either scan from A to Z sequentially, or you can search by entering the first letters of the name associated with the number. 1 Select ct (fax) ...

227 4. Special Features Registering authorized users This feature may not be available depending on model or optional goods (see "Features by models" on page 7). If you have connected your machine to a network and set up the network parameters correctly, you can scan and send images over the...

228 4. Special Features Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 53). • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). 12 Changing the default print settings 1...

Printing features 229 4. Special Features 14 Using advanced print features XPS printer driver : used to print XPS file format. • See "Features by models" on page 7. • The XPS printer driver can be installed only on Windows Vista OS or higher. • Install optional memory when an XPS job does no...

Printing features 230 4. Special Features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the ...

Printing features 236 4. Special Features 15 Using Direct Printing Utility • Direct Printing Utility may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only. What is Direct Printing Utility? Direct Printing Utility is a prog...

Printing features 237 4. Special Features 4 Click Print . The selected PDF file is sent to the machine. 16 Macintosh printing Some features may not be available depending on models or options. It means that the features are not supported. Printing a document When you print with a Macintosh, you need...

Printing features 238 4. Special Features Printing on both sides of the paper Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature" on page 10). Before printing in the duplex mode, decide on which edge you will ...

Printing features 239 4. Special Features Printing from applications There are a lot of Linux applications that allow you to print using Common UNIX Printing System (CUPS). You can print on your machine from any such application. 1 Open an application, and select Print from the File menu 2 Select Pr...

Printing features 240 4. Special Features Configuring Printer Properties Using the Printer Properties window provided by the Printers configuration , you can change the various properties for your machine as a printer. 1 Open the Unified Driver Configurator . If necessary, switch to Printers configu...

Printing features 241 4. Special Features To take advantage of the printer features provided by your printer driver, press Properties . 5 Press OK to start the print job. Changing the machine settings The UNIX printer driver Print Job Manager in which the user can select various print options in pri...

Printing features 242 4. Special Features Margins tab • Use Margins: Set the margins for the document. By default, margins are not enabled. The user can change the margin settings by changing the values in the respective fields. Set by default, these values depend on the page size selected. • Unit: ...

243 4. Special Features Scan features • For basic scanning features, refer to the Basic Guide (see "Basic scanning" on page 64). • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). • The maximum resolution that can be achieve...

Scan features 244 4. Special Features 20 Setting the scan settings in the computer This feature may not be available depending on model or optional goods (see "Features by models" on page 7). 1 Open Samsung Easy Printer Manager (see "Using Samsung Easy Printer Manager" on page 274). ...

Scan features 245 4. Special Features • ID is the same ID as the registered scan ID for Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC Settings . • Password is the 4 digit number registered password for Samsung Easy Printer Manager > Switch to advanced mode > Scan to...

Scan features 246 4. Special Features Scanning and sending an email 1 Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 50). 2 Select (scan) > Scan to Email on the control panel. Or select Scan ...

Scan features 247 4. Special Features 9 Enter the path for saving the scanned image. • The folder to save the scanned image must be on the root. • The folder properties need to be setup as a share. • Your user name should have the rights to read and write the folder. 10 Press Apply . Scanning and se...

Scan features 248 4. Special Features 25 Scanning using the WIA driver Your machine supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is one of the standard components provided by Microsoft Windows 7 and works with digital cameras and scanners. Unlike the TWAIN driver, the...

Scan features 249 4. Special Features 4 Set the scan options. 5 Click Scan . 27 Scanning with SmarThru 4 • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). • You can use the OCR (Optical Character Reader) feature from SmarThru 4 pro...

Scan features 250 4. Special Features 1 Make sure that the machine is connected to your computer and powered on. 2 Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 50). 3 Double-click the SmarThru...

Scan features 251 4. Special Features Scanning from network connected machine Network or wireless model only (see "Features by models" on page 7). 1 Make sure that your machine is connected to a network. 2 Place a single document face down on the document glass, or load the documents face up...

Scan features 253 4. Special Features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image.

254 4. Special Features Fax features • For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page 65). • This function is not supported for SCX-340x/SCX-340xW Series (see "Control panel overview" on page 24). 31 Automatic redialing When the number you have dialed...

Fax features 255 4. Special Features You can set your machine to print a confirmation report automatically each time sending a fax is completed. Press (fax) > ( Menu ) > Fax Setup > Sending > Send Report on the control panel. 34 Sending a fax in the computer This feature may not be avail...

Fax features 256 4. Special Features 35 Delaying a fax transmission You can set your machine to send a fax at a later time when you will not be present. You cannot send a color fax using this feature. 1 Place a single document face down on the document glass, or load the documents face up into the d...

Fax features 257 4. Special Features 4 Press ( Cancel or Stop/Clear ) to return to ready mode. Canceling a reserved fax job 1 Press (fax) > ( Menu ) > Fax Feature > Cancel Job on the control panel. 2 Select the fax job you want and press OK . 3 Press OK when Yes highlights. The selected fax...

Fax features 259 4. Special Features 4 Press ( Cancel or Stop/Clear ) to return to ready mode. Subsequent sent faxes will be forwarded to the specified fax machine. 39 Sending faxes on both sides of paper • This is available only when you load originals into the document feeder. • Some menus may not...

Fax features 260 4. Special Features • Print received fax: After receiving the fax, set prints information for the received fax. • Notify me when complete: Set to show the popup window to notify receiving a fax. • Open with default application: After receiving the fax, open it with default applicati...

Fax features 261 4. Special Features 42 Receiving manually in Tel mode You can receive a fax call by pressing ( On Hook Dial ) button and then pressing ( Start ) when you hear a fax tone. If your machine has a handset, you can answer calls using the handset (see "Features by models" on page ...

Fax features 262 4. Special Features This setting may not be available depending on your country. 1 Select (fax) > ( Menu ) > Fax Setup > Receiving > DRPD Mode > Waiting Ring on the control panel. Or select Setup > Machine Setup > Next > Default Setting > Fax Default > ...

Fax features 263 4. Special Features 3 The machine prints all of the faxes stored in memory. 47 Printing faxes on both sides of the paper • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • This feature may not be available depend...

Fax features 264 4. Special Features 49 Printing sent fax report automatically You can set the machine to print a report with detailed information about the previous 50 communication operations, including time and dates. 1 Press (fax) > ( Menu ) > Fax Setup > Auto Report > On on the cont...

265 4. Special Features Using shared folder features This feature allows you to use the machine’s memory as a shared folder. The advantage of this feature is that you can conveniently use the shared folder through your computer’s window. • This feature may not be available depending on model or opti...

266 4. Special Features Using memory/hard drive features You can use this feature in the models that have a mass storage device (HDD) or memory (see "Variety feature" on page 10). 52 Setting up the optional memory From the printer driver After installing the optional memory, you can use adva...

268 5. Useful Management Tools Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pre...

269 5. Useful Management Tools Samsung AnyWeb Print • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows and Macintosh OS users only (see "Software" on page 7). This tool helps you screen-capture, preview, scrap,...

270 5. Useful Management Tools Easy Eco Driver • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). With the Easy Eco Driver, you can apply Eco features to save paper and...

271 5. Useful Management Tools Using SyncThru™ Web Service • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service . • SyncThru™ Web Service explanation in this user’s guide may differ from your machine depending on its options or models. • Network model only (see "...

Using SyncThru™ Web Service 272 5. Useful Management Tools • Usage Counters: Shows the usage count by print types: simplex and duplex. • Current Settings: Shows the machine’s and network’s information. • Print information: Prints reports such as system related reports, e-mail address, and font repor...

Using SyncThru™ Web Service 273 5. Useful Management Tools Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. 1 Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in th...

274 5. Useful Management Tools Using Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows and Macintosh OS users only (see "Software" on page 7). • For Windows, Internet Explorer 6.0 ...

Using Samsung Easy Printer Manager 275 5. Useful Management Tools Select the Help menu or click the button from the window and click on any option you want to know about. 6 Advanced settings user interface overview The advanced user interface is intended to be used by the person responsible for mana...

Using Samsung Easy Printer Manager 276 5. Useful Management Tools Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Device Settings You can configure various machine settings such as machine setup, paper, layout, emulation, network,...

277 5. Useful Management Tools Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operating system in use. • C...

279 5. Useful Management Tools Using Smart Panel Smart Panel is a program that monitors and informs you of the machine’s status, and allows you to customize the machine’s settings. You can download Smart Panel from the Samsung website (see "Installing the Smart Panel" on page 136). • The Sma...

Using Smart Panel 280 5. Useful Management Tools 9 Changing Smart Panel’s settings Right-click in Linux on the Smart Panel icon and select Configure smart panel . Select the settings you want from the Configure smart panel window.

281 5. Useful Management Tools Using the Linux Unified Driver Configurator The Unified Driver Configurator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driver to use Unified Driver Configurator (see "Installation for Linux" on page 136). Aft...

Using the Linux Unified Driver Configurator 282 5. Useful Management Tools To use the on screen help, the Help or button from the window. 3 After changing the configurations, click Exit to close the Unified Driver Configurator . 11 Printers configuration Printers configuration has the two tabs: Prin...

Using the Linux Unified Driver Configurator 283 5. Useful Management Tools The printer control buttons are, as follows: • Refresh: Renews the available machines list. • Add Printer: Allows you to add a new machines. • Remove Printer: Removes the selected machine. • Set as Default: Sets the current s...

286 6. Troubleshooting Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan t...

287 6. Troubleshooting Power and cable connecting problems Condition Suggested solutions The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. • Connect the machine to the electricity supply first. If the machine has a ( Power ) b...

288 6. Troubleshooting Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a ( Power ) button on the control, press it. The machine is not selected as th...

292 6. Troubleshooting Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print • If a vertical white streak or faded ...

Printing quality problems 293 6. Troubleshooting Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 81). • The paper path may need cle...

Printing quality problems 296 6. Troubleshooting Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the ...

300 6. Troubleshooting Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 59). Smears, lines, marks, or spots appear on copies. ...

301 6. Troubleshooting Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 50). • There may not be enough available ...

303 6. Troubleshooting Faxing problems Condition Suggested solutions The machine is not working, there is no display, or the buttons are not working. • Unplug the power cord and plug it in again. • Ensure that there is power being supplied to the electrical outlet. • Ensure that the power is turned ...

305 6. Troubleshooting Operating system problems 1 Common Windows problems Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages. Condition Suggested solutions “File in Use” message appears during installation. Exit all software ap...

Operating system problems 306 6. Troubleshooting 2 Common Macintosh problems Refer to the Macintosh User’s Guide that came with your computer for further information on Macintosh error messages. Condition Suggested solutions The machine does not print PDF files correctly. Some parts of graphics, tex...

Operating system problems 307 6. Troubleshooting 3 Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look a...

Operating system problems 309 6. Troubleshooting Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem...

310 Contact SAMSUNG worldwide Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/Region Customer Care Center Web Site ALBANIA 42 27 5755 www.samsung.com ARGENTINE 0800-333-3733 www.samsung.com ARMENIA 0-800-05...

314 Glossary Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IE...

Glossary 319 Glossary IP address An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard. IPM The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate...

Glossary 326 Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wirele...

327 Index Index A address book editing 224 general setup 215 group editing 225 group registering 225 registering 224 using 224 address book setup 224 administrator’s setup 217 AnyWeb Print 269 authorized users registering 227 B buttons eco 24 , 26 id copy 25 , 26 numeric keypad 27 print screen 24 sc...