Page 2 - Table of contents; Before Using the Product
Table of contents Before Using the Product Safety Precautions 4 Electricity and Safety 4 Installation 5Operation 6 Cleaning 8 Correct posture to use the product 8 Preparations Installation 9 Attaching the Stand 9 Precautions for moving the product 10 Checking the space around the product 11 Adjustin...
Page 3 - Appendix; Troubleshooting Guide; Specifications
Table of contents 3 Appendix Responsibility for the Pay Service (Cost to Customers) 39 Not a product defect 39 A Product damage caused by customer's fault 39Others 39 FreeSync (for AMD graphics card) 40 Adaptive-Sync (for NVIDIA graphics card) 41 Troubleshooting Guide Requirements Before Contacting ...
Page 4 - Safety Precautions; Electricity and Safety; Warning
4 Safety Precautions Warning A serious or fatal injury may result if instructions are not followed. Caution Personal injury or damage to properties may result if instructions are not followed. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE C...
Page 5 - Installation
5 Installation Warning • DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • Do not install the product in poorly ventilated spaces such as a bookcase or closet. • Install the product at least 10cm away from the wall to allow v...
Page 6 - Operation
6 • Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc). ‒ Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the...
Page 7 - Caution
7 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time. • Disconnect the power cord from...
Page 9 - Preparations; Attaching the Stand
9 Preparations Installation Attaching the Stand ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― Disassembly is the reverse order of assembly. 1 Check the direction of the arrow on the stand base. Align the direc...
Page 10 - Precautions for moving the product
10 4 Stand assembly is complete. Separating the stand neck from the stand base Lift the assembled stand slightly and press the PUSH button on the bottom of the base.While holding down the PUSH button, turn the stand neck anticlockwise to remove it. Precautions for moving the product ― The colour and...
Page 11 - Checking the space around the product; Adjusting the Product Tilt and Height
11 Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product. ― The exterior may diffe...
Page 13 - Rotating the Product
13 Rotating the Product ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -92.0° (±2.0°) ~ 92.0° (±2.0°) -30.0° (±3.0°) ~ 30.0° (±3.0°) You can rotate your product as shown below. 6 3 4 5 2 1 • Be sure to fully exte...
Page 15 - Control Panel
15 Control Panel ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― You can turn on the product with the button, and then use the Function Key Guide. Function Key Guide appears when the button is pressed while the ...
Page 16 - Connecting and Using a Source Device; Read below before connecting the product.; Ports
16 Connecting and Using a Source Device Read below before connecting the product. 1 Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. 2 Before connecting the product, make sure you...
Page 17 - Connecting and Using a PC; Connection Using the HDMI Cable; Connecting to headphones or earphones
17 Connecting and Using a PC Select a connection method suitable for your PC. Connection Using the HDMI Cable ― It is recommended to use the HDMI cable provided as components. If not provided, be sure to use authorised cable for HDMI cable connections. If you use a unauthorised HDMI cable, the image...
Page 18 - Connecting the Product to a PC as a USB HUB; Connecting the Power
18 Connecting the Product to a PC as a USB HUB Using the product as a hub, connect and use various source devices with the product at a time. ― Port names and the number of ports may differ, depending on the model. ― To detect and start a USB device faster, connect the USB device to the , port on th...
Page 19 - Tidying Up the Cables; Setting Optimum Resolution; List of graphic cards supporting HDR10
19 Tidying Up the Cables 1 2 Connect the corresponding cables. Pull the right side of the HOLDER-STAND CABLE to remove from the stand. The left side of the HOLDER-STAND CABLE can be damaged when pulled forcibly. 1 3 Put both cables in the cable holder on the stand (HOLDER-STAND CABLE) to organise th...
Page 20 - Using the Panel Care feature; Precautions for preventing image retention
20 Using the Panel Care feature Protects the panel to prevent problems with the product screen. ― If your OLED Product displays the same still image for 10 minutes, Screen Saver is automatically activated. Screen Saver cannot be turned off, to ensure protection of pixels. Precautions for preventing ...
Page 21 - Menu; Game
21 Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Game 2nd Description Adaptive-Sync Adaptive-Sync technology is solution...
Page 22 - Picture
22 2nd Description Screen Size Select the best screen size and ratio. ― This option is not available when Ultrawide Game View is set to On . ― This menu is not available when PIP Mode is enabled. In PC mode • Auto : Display the picture according to the aspect ratio of the input source. • Wide : Disp...
Page 26 - PIP
26 2nd Description Screen Adjustment • H-Position : Move the screen to the left or right. • V-Position : Move the screen up or down. ― This option is only available when PC/AV Mode is set to AV . ― This menu is only available when Screen Size is set to Screen Fit in AV Mode.When a 480P, 576P, 720P o...
Page 27 - OnScreen Display
27 2nd Description Off Timer Plus Off Timer • Off Timer : Turn on Off Timer mode. • Turn Off After : The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours. ― This option is only available when Off Timer is set to On . ―...
Page 29 - Support
29 Support 2nd Description Self Diagnosis Perform this test when you experience a problem with your monitor's picture. ― Never turn off the power nor change the input source during self diagnosis. If possible, try not to interrupt testing. Software Update Update software using an update file on a US...
Page 30 - Installing the Software; Restrictions and Problems with the Installation; System Requirements; Driver Installation
30 Installing the Software Easy Setting Box Easy Setting Box enables users to use the product by partitioning multiple sections. To install the latest version of Easy Setting Box , download it from the Samsung website. (http://www.samsung.com) ― The software may not work properly if you do not resta...
Page 31 - Checking the Resolution and Frequency
31 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Product diagnosis (Screen issue) If a problem occurs with the moni...
Page 32 - Screen issue
32 The screen is too bright. The screen is too dark. Adjust Brightness and Contrast . Screen colour is inconsistent. Change the Color settings. The colours on the screen have a shadow and are distorted. Change the Color settings. White does not really look white. Change the Color settings. There is ...
Page 33 - Sound issue; Source device issue
33 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone or adjust the volume.Check the volume.Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.If the volume is still low after turning it up t...
Page 35 - General
35 Specifications General Model Name S27DG60*S / S27DG61*S Size 27 Class (26.7 Inches / 67.8 cm) Display area 590.42 mm (H) x 333.72 mm (V) Pixel Pitch 0.2292 mm (H) x 0.2292 mm (V) Maximum Pixel Clock S27DG60*S: 1670 MHzS27DG61*S: 1120 MHz Power Supply AC100-240V~ 50/60HzBased on the AC voltage of ...
Page 39 - Not a product defect; Others
39 Appendix Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc....