Page 2 - Table of contents; Before Using the Product
Table of contents Before Using the Product Safety Precautions 4 Electricity and Safety 4 Installation 5Operation 6 Cleaning 8 Correct posture to use the product 8 Preparations Installation 9 Attaching the Stand 9 Precautions for moving the product 10 Checking the space around the product 11 Adjustin...
Page 3 - Appendix; Troubleshooting Guide; Specifications
Table of contents 3 Appendix Responsibility for the Pay Service (Cost to Customers) 42 Not a product defect 42 A Product damage caused by customer's fault 42Others 42 TCO CERTIFIED 43 Say hello to a more sustainable product 43 Product warranty information 43 Software updates 43 Troubleshooting Guide...
Page 4 - Safety Precautions; Electricity and Safety; Warning
4 Safety Precautions Warning A serious or fatal injury may result if instructions are not followed. Caution Personal injury or damage to properties may result if instructions are not followed. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE C...
Page 5 - Installation
5 Installation Warning • DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • Keep the plastic packaging out of the reach of children. ‒ Children may suffocate. • Do not install the product on an unstable or vibrating surface (i...
Page 6 - Operation
6 Operation Warning • There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒ Contact Samsung Customer Service Centre for repairs. • To move the product, first disconnect all the cables from it, including the power cord. • If the product generates abno...
Page 7 - Caution
7 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time. • Disconnect the power cord from...
Page 9 - Preparations; Attaching the Stand
9 Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. S22D30*G / S24D30*G / S27D30*G x 2 1 1 2 Put the stand base onto the stand neck...
Page 10 - Precautions for moving the product
10 S22D40*G / S24D40*G / S27D40*G x 2 1 2 Push the stand neck into the main body in the direction of the arrow as shown in the figure. Check that the stand neck is firmly connected. Insert the stand base into the stand neck in the direction as shown in the figure. 3 4 Tightly fasten the connecting s...
Page 11 - Checking the space around the product; Adjusting the Product Tilt and Height
11 Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product. ― The exterior may diffe...
Page 13 - Rotating the Product
13 Rotating the Product ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. S22D40*G / S24D40*G / S27D40*G -92.0° (±2.0°) ~ 92.0° (±2.0°) -45.0° (±3.0°) ~ 45.0° (±3.0°) You can rotate your product as shown below. 5 6 ...
Page 16 - Control Panel
16 Control Panel ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― You can turn on the product with the button, and then use the Function Key Guide. Function Key Guide appears when the button is pressed while the ...
Page 17 - Direct Key Guide
17 Direct Key Guide ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. S22D40*G / S24D40*G / S27D40*G Eye Saver Mode Volume Source Eye Saver Mode Off Features ― The Direct Key Guide screen shows if Eye Saver Mode...
Page 18 - Ports; Connecting and Using a Source; Read below before connecting the product.
18 Ports ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. S22D30*G / S24D30*G / S27D30*G S22D40*G / S24D40*G / S27D40*G ...
Page 19 - Connecting and Using a PC; Connection Using the HDMI Cable; Connecting to headphones or earphones; PC
19 Connecting and Using a PC Select a connection method suitable for your PC. ― If you connect a source device using a gender changer, the product may not work properly, depending on the characteristics of the gender changer. ― The functions available may vary depending on the product model. Refer t...
Page 20 - Connecting the Power; Connecting the Product to a PC as a USB HUB
20 Connecting the Power S22D30*G / S24D30*G / S27D30*G 1 Connect the power cord to the AC/DC adapter. Then, connect the AC/DC adapter to the DC **V port on the back of the product. ― Rated power consumption for adapters differs depending on the model. Use an adapter that meets the power consumption ...
Page 21 - Tidying Up the Cables
21 Tidying Up the Cables S22D30*G / S24D30*G / S27D30*G 1 2 Tilt the display, as shown in the figure. Connect the corresponding cables. 3 Put both cables in the cable holder on the stand (HOLDER-STAND CABLE) to organise the cables, as shown in the figure.Assembly is complete. S22D40*G / S24D40*G / S...
Page 22 - Setting Optimum Resolution
22 Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.Select a language on information message and change the resolution on your PC to the optimum setting. ― If the optimum resolution is not sel...
Page 23 - Menu; Function Key Guide →; Picture
23 Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture 2nd Description Picture Mode This menu provides an optimum pict...
Page 29 - OnScreen Display
29 OnScreen Display 2nd Description Transparency Set the transparency for the menu windows. Position • H-Position : Move the menu position to the left or right. • V-Position : Move the menu position up or down. Language Set the menu language. ― A change to the language setting will only be applied t...
Page 32 - Support
32 Support 2nd Description Self Diagnosis Perform this test when you experience a problem with your monitor's picture. ― Never turn off the power nor change the input source during self diagnosis. If possible, try not to interrupt testing. Software Update Update software using an update file on a US...
Page 33 - Installing the Software; System Requirements; Driver Installation
33 Installing the Software Easy Setting Box Easy Setting Box enables users to use the product by partitioning multiple sections. To install the latest version of Easy Setting Box , download it from the Samsung website. (http://www.samsung.com) ― The software may not work properly if you do not resta...
Page 34 - Checking the Resolution and Frequency
34 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Product diagnosis (Screen issue) If a problem occurs with the prod...
Page 35 - Screen issue
35 The screen appears unstable and shaky. There are shadows or ghost images left on the screen. Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode T...
Page 36 - Sound issue; Source device issue
36 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone or adjust the volume.Check the volume.Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.If the volume is still low after turning it up t...
Page 38 - General
38 Specifications General Model Name S22D30*G S22D40*G S24D30*G S24D40*G S27D30*G S27D40*G Size 22 Class (21.5 Inches / 54.6 cm) 24 Class (23.8 Inches / 60.4 cm) 27 Class (27 Inches / 68.6 cm) Display area 476.064 mm (H) x 267.786 mm (V) 527.04 mm (H) x 296.46 mm (V) 597.888 mm (H) x 336.312 mm (V) ...
Page 42 - Not a product defect; Others
42 Appendix Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc....
Page 43 - TCO CERTIFIED; Say hello to a more sustainable product; Product warranty information; Software updates
43 TCO CERTIFIED ― A third-party certification according to ISO 14024 ― Applies to TCO-certified models only. Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violatio...