Page 2 - Contents
Connections Connection Guide Connecting an Antenna Connecting to the Internet 21 Establishing a wired Internet connection 22 Establishing a wireless Internet connection 23 Checking the Internet connection status 23 Resetting Your Network 23 Turning on the TV with a mobile device 23 Connecting an IP ...
Page 6 - Accessibility Guidance
Using the accessibility menu 159 Running the Accessibility Shortcuts menu 159 Running the Accessibility menu functions using the General menu 160 Running the Accessibility menu functions using Bixby 161 Learning about the Accessibility menu functions Using the TV with Voice Guide on 163 Changing cha...
Page 7 - Quick Guides; Connecting the Samsung Smart Remote to the TV
- 7 - Quick Guides You can learn quickly how to run and use the frequently used functions, such as Bixby, Ambient Mode, and Smart Hub. Connecting the Samsung Smart Remote to the TV Connect the Samsung Smart Remote to your TV to operate the TV. When you turn on the TV for the first time, the Samsung ...
Page 8 - Using Smart Hub
- 8 - Using Smart Hub Connect to Smart Hub for apps, games, movies, and more. Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. Sources TV HDMI 1 HDMI 2 USB Remote Access Connection Guide Universal Remote Source " The image on your TV may differ from the image...
Page 10 - Using the Ambient Mode; Entering Ambient Mode; Ambient Mode browser screen
- 10 - Using the Ambient Mode Learn about the functions available in Ambient Mode that are specific to the QLED TV (except for Q50R model) and The Serif. Ambient Mode You can enhance your living space with decorative content that matches the surroundings or view essential real-time information such ...
Page 13 - Applying effects to the content; View detailed information about the content
- 13 - Applying effects to the content When you are enjoying content in Ambient Mode , press the down directional button to change the following settings for the content: " Available functions may not be supported depending on the content. ● Backgrounds Changes the background of the content. ...
Page 14 - Using Bixby; Starting Bixby with voice; Starting Bixby using buttons on the Samsung Smart Remote
- 14 - Using Bixby Speak into the microphone on your Samsung Smart Remote to control your TV. " Bixby is available only when the TV is connected to the Internet. " To use Bixby, you must register and sign in to your Samsung account. Some functions may not be supported if you are not signed i...
Page 15 - Learning about the Explore Bixby Screen
- 15 - Learning about the Explore Bixby Screen Explore Bixby You can say something like: “Show me previous channel” All Services View Tutorial " The image on your TV may differ from the image above depending on the model and geographical area. 1 My Profile Go to the My Profile screen to create a...
Page 16 - Read Before Using Bixby
- 16 - ● Voice response You can change or turn off Bixby's voice. " This function may not be supported depending on the language selected for Bixby. ● Voice Wake-up You can configure this function to make Bixby respond to your voice. " This function may not be supported depending on the mode...
Page 17 - Provisions for using Bixby
- 17 - ● The existing functional specifications may be changed if Bixby is updated. ● Bixby is available only on TVs that support it and come with remote controls that have a microphone. ● Symbols including "-" and special characters are not supported. Consequently, if a word or sentence con...
Page 18 - Updating the TV’s Software; Updating through the Internet; Updating through a USB device
- 18 - Updating the TV’s Software View your TV's software version and update it if necessary. [ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after ...
Page 19 - Getting Support; Getting support through Remote Management; Finding the contact information for service; Requesting service
- 19 - Getting Support Get help directly from Samsung if you have a problem with your TV. Getting support through Remote Management Settings Support Remote Management Try Now After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service ...
Page 20 - Connections; Connection Guide; Source; Connecting an Antenna
- 20 - Connections You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless access point. Using various connectors, you can also connect external devices. Connection Guide You can view detailed information...
Page 21 - Connecting to the Internet; Establishing a wired Internet connection; LAN
- 21 - Connecting to the Internet You can get access to the Internet through your TV. Settings General Network Open Network Settings Try Now Configure network settings to connect to an available network. Establishing a wired Internet connection Settings General Network Open Network Settings Wired If...
Page 22 - Establishing a wireless Internet connection; Wireless Connection
- 22 - Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless access point's SSID (name) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless access...
Page 23 - Checking the Internet connection status; Resetting Your Network; Turning on the TV with a mobile device; Changing the name of the TV on a network
- 23 - Checking the Internet connection status Settings General Network Network Status Try Now View the current network and Internet status. Resetting Your Network Settings General Network Reset Network Try Now Restore the network settings to the factory default. Turning on the TV with a mobile devi...
Page 24 - Connection Cables for External Devices
- 24 - Connection Cables for External Devices You can view detailed information about the connection cables for external devices that can be connected to the TV. Cable name Image Description HDMI to HDMI Each cable simultaneously transmits digital video and audio signals from an external device to t...
Page 26 - Switching between external devices connected to the TV; Editing the name and icon of an external device
- 26 - Switching between external devices connected to the TV You can switch between TV programs and the content of external devices. Source When you select a connected external device on the Source screen, the output of the selected device is displayed on the TV's screen. " On the standard remo...
Page 27 - Using additional functions
- 27 - 1 Universal Remote You can control external devices connected to the TV using a Samsung remote control. To control external devices, register them by following the instructions on the screen. " This function may not be supported depending on the model or geographical area. " For more ...
Page 28 - Connection Notes; Connection notes for HDMI
- 28 - Connection Notes When connecting an external device, note the following. " The number of connectors and their names and locations may differ with the model. " Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors and the...
Page 30 - Connection notes for mobile devices
- 30 - Connection notes for mobile devices ● To use the Smart View function, the mobile device must support a mirroring function such as Screen Mirroring or Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's user manual. ● The Screen Sharing...
Page 31 - Remote Control and Peripherals; About the Samsung Smart Remote (QLED TV and The Serif)
- 31 - Remote Control and Peripherals You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease of use. About the Samsung Smart Remote (QLED TV and The Serif) Learn about the buttons on the Samsung Smart Remote that comes with the QLED TV (except...
Page 34 - About the Samsung Smart Remote (UHD TV and Q50R model)
- 34 - About the Samsung Smart Remote (UHD TV and Q50R model) Learn about the buttons on the Samsung Smart Remote that comes with the UHD TV and Q50R model.
Page 37 - About the Samsung Smart Remote (The Frame)
- 37 - About the Samsung Smart Remote (The Frame) Learn about the buttons on the Samsung Smart Remote that comes with the The Frame.
Page 40 - Connecting to the Samsung Smart Remote
- 40 - Connecting to the Samsung Smart Remote Pair the TV with the Samsung Smart Remote. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then pr...
Page 43 - Controlling the TV with a Keyboard, Mouse, or Gamepad; Connecting a USB keyboard, mouse, or gamepad; Connecting a Bluetooth keyboard, mouse, or gamepad
- 43 - Controlling the TV with a Keyboard, Mouse, or Gamepad Connecting a keyboard, mouse or gamepad to make it easier to control the TV. Settings General External Device Manager Input Device Manager Try Now You can connect a keyboard, mouse or gamepad to make it easier to control the TV. Connecting...
Page 44 - Using the keyboard and mouse
- 44 - Using the keyboard and mouse Button Description Directional keys Moves the focus Windows key Displays the TV settings Enter key Selects or runs a focused item ESC key Returns to the previous screen F1 / F2 / F3 / F4 key Color buttons ― / / / F5 key Displays the Home Screen F6 key Displays the...
Page 45 - Setting up the input devices; Entering Text using the On-Screen Virtual Keyboard
- 45 - Setting up the input devices Settings General External Device Manager Input Device Manager ● Keyboard Settings You can set up the keyboard with the Keyboard Language and Keyboard Type functions. ● Mouse Settings You can set up the mouse with the Primary Button and Pointer Speed functions. Ent...
Page 47 - Smart Features
- 47 - Smart Features You can enjoy various apps with Smart Hub. Using Smart Hub View descriptions of Smart Hub's basic functions. From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or listen to music stored on external storage devices, an...
Page 48 - Displaying the Home Screen
- 48 - Displaying the Home Screen Press the button. Sources TV HDMI 1 HDMI 2 USB Remote Access Connection Guide Universal Remote Source " The image on your TV may differ from the image above depending on the model and geographical area. On the Home Screen, you can easily run the apps you have us...
Page 53 - Launching Smart Hub automatically; Launching the last used app automatically; Testing Smart Hub connections; Resetting Smart Hub
- 53 - Launching Smart Hub automatically Settings General Smart Features Autorun Smart Hub Try Now When you set Autorun Smart Hub to On , the TV displays the Home Screen automatically when you turn the TV on. You can also turn this function on or off. Press the Select button at the current menu. Lau...
Page 54 - Using a Samsung account; Signing in to a Samsung account
- 54 - Using a Samsung account Create and manage your own Samsung account. Settings General System Manager Samsung Account Try Now " You can view the entire text of the Terms & Policy in Settings General System Manager Samsung Account My Account Terms & Conditions, Privacy Policy after l...
Page 55 - Managing your Samsung account
- 55 - Managing your Samsung account Settings General System Manager Samsung Account My Account When you sign in to your Samsung account, you can use the following functions: ● Sign Out When multiple people share the TV, you can sign out of your account to prevent others from seeing it. " To sig...
Page 60 - Using the Remote Access
- 60 - Using the Remote Access Use the TV to access your PC via remote PC or Screen Sharing (Wireless). Source Remote Access You can use the TV to access your PC via remote PC or Screen Sharing (Wireless). " Before running this function, connect your keyboard and mouse to the TV. ● Remote PC Pro...
Page 61 - Using the APPS Service; APPS
- 61 - Using the APPS Service Download and run various apps from Smart Hub. APPS You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV. " To use this feature, the TV must be connected to the Internet. " When Smart Hub...
Page 62 - Installing an app; Launching an app
- 62 - Installing an app 1. Move to the app you want to install, and then press the Select button. The detailed information screen appears. 2. Select Install . When the installation is complete, the Open menu appears. 3. Select Open to run the app immediately. " You can view installed apps on th...
Page 63 - Managing installed apps
- 63 - Managing installed apps Select Settings on APPS . You can manage installed apps. Settings Auto Update : ON Delete Add to Home Lock/Unlock Move Reinstall View Details " The image on your TV may differ from the image above depending on the model and geographical area. 1 Removing an app 1. S...
Page 65 - Using the Gallery App
- 65 - Using the Gallery App View photos and videos synchronized with the Samsung Cloud. Gallery Gallery View: Daily " The image on your TV may differ from the image above depending on the model and geographical area. You can enjoy various content synchronized with a mobile device that supports ...
Page 66 - Using the Universal Guide App
- 66 - Using the Universal Guide App Search for and enjoy content such as TV shows, dramas, movies, and sports broadcasts. Universal Guide Universal Guide For You TV Shows Movies Sports " The image on your TV may differ from the image above depending on the model and geographical area. Universal...
Page 67 - Using the SmartThings App; SmartThings
- 67 - Using the SmartThings App Monitor and configure the smart devices you have connected to the SmartThings service. SmartThings All Devices Scenes Device list " The image on your TV may differ from the image above depending on the model and geographical area. From your TV, you can monitor an...
Page 68 - Launching the e-Manual
- 68 - 3 Settings Turn notifications on or off for the connected smart devices. 4 Scenes Control multiple devices with one command after setting scenes via the SmartThings app on your mobile device. 5 Device list View a list of the connected smart devices and their statuses. You can add a new device...
Page 69 - Using the buttons in the e-Manual
- 69 - Using the buttons in the e-Manual e-Manual Quick Guides You can learn quickly how to run and use the frequently used functions, such as Bixby, Ambient Mode, and Smart Hub. Quick Guides Connections Remote Control and Peripherals Smart Features TV Viewing Picture and Sound System and Support Tr...
Page 70 - Internet
- 70 - Using the Internet Internet Surf the Internet on your TV. Before using the Internet, refer to "Read Before Using the Internet Function." " Words in blue (e.g., Internet ) indicate a menu item. " The image on your TV may differ from the image above depending on the model and ge...
Page 72 - Playing multimedia content on a PC or mobile device
- 72 - 2 Sort By Sorts the content list by Title or Date . " This function may not be supported depending on the type of external device. 3 Options Deletes or plays the selected media content in the media content list. When you select Refresh , the content list is reloaded. " You can delete ...
Page 81 - TV Viewing; Using the Guide
- 81 - TV Viewing You can use convenient features while watching TV. Additionally, you can edit the channel list or create favorite channel lists. Using the Guide See an overview of each channel's program lineup. Live TV Guide Try Now Guide Channel List Recordings Live TV " The image on your TV ...
Page 84 - Recording Programs
- 84 - Recording Programs Record a current or upcoming program using a USB device instead of a video recorder. " This function is not available in the U.S.A. and Canada. " This function may not be supported depending on the model or geographical area. " Read all precautions before using ...
Page 85 - Scheduling a video recording after entering the date and time; Managing the schedule recording list; Viewing recorded programs
- 85 - Scheduling a video recording after entering the date and time Live TV Recordings Schedules Add Recording To schedule a recording, set the values for Antenna , Channel , Repeat , Date , Start Time , and End Time of the broadcast program to record, and then select Save . " Check the current...
Page 86 - Setting up a schedule recording start; Setting Up a Schedule Viewing; Using the schedule viewing options from the guide screen; Using the schedule viewing options while watching a program
- 86 - Setting up a schedule recording start Live TV Recordings Settings ● Start Recording Early You can set the time to start the recording earlier than the broadcast start time in the program guide. ● Continue Recording After You can set the time to end the recording later than the broadcast end t...
Page 87 - Setting the schedule Viewing Time; or
- 87 - Using schedule viewing to view programs at a specified time on a specified date (U.S.A and Canada) Live TV Schedule Manager Add Viewing (Other countries) Live TV Schedule Manager or Recordings Schedules Add Viewing To schedule a viewing, set the values for Antenna , Channel , Repeat , Date , ...
Page 88 - Using Timeshift; Buttons and functions available while recording a program or
- 88 - Using Timeshift Play, pause, or rewind live TV. You can pause and rewind live TV by using Timeshift . Activating this function disables the Broadcasting function. Try Now To activate the Timeshift function while watching TV, press the button twice or press the button and then select Timeshift...
Page 90 - Using the Channel List
- 90 - Using the Channel List Change the channel or check programs on other digital channels. Live TV Channel List Using the Channel List , you can change the channel or check programs on other digital channels while watching TV. The Channel List screen contains the following icons: – : A favorite c...
Page 91 - Editing channels
- 91 - Editing channels Edit the channels stored on your TV. Live TV Channel List All Channels Edit Channels The Edit Channels screen contains the following icons: – : A favorite channel On the Edit Channels screen, you can select channels and use the following functions: ● Delete / Restore Removes ...
Page 92 - Using a Personal Favorites List; Viewing and selecting channels on favorites list only; Create a favorites list
- 92 - Using a Personal Favorites List Designate frequently watched channels as favorite channels. Favorite channels are highlighted in the Edit Channels and Channel List screens with the symbol. You can create up to five favorites lists so that your family members can create their own personal favo...
Page 93 - TV-Viewing Support Functions; Changing the broadcast signal; Scanning for available channels; Using Program Rating Lock
- 93 - TV-Viewing Support Functions Use the functions that are available while watching TV. Changing the broadcast signal Live TV Channel List Press the right directional button on your remote control, move the focus to Air or Cable , and then press the Select button. " You do not need to use th...
Page 94 - Watching blocked / restricted programs; Configuring advanced broadcasting audio settings; Checking digital channel signal info and strength
- 94 - Watching blocked / restricted programs To watch a blocked program, enter the PIN when requested. When initially showing a restricted program or movie, the screen is blank because the Program Rating Lock Settings blocks it. Enter the PIN to unblock the program when a message appears requesting...
Page 95 - Picture and Sound; Using the Intelligent Mode
- 95 - Picture and Sound You can change the settings for the picture and the sound according to your preference. Using the Intelligent Mode Let the TV analyze the surrounding and the content you are watching so that it can provide an upgraded viewing experience. Settings General Intelligent Mode Set...
Page 96 - Adjusting the Picture Quality; Choosing a picture mode
- 96 - ● Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. " This function is only available when the s...
Page 97 - Configuring advanced picture settings
- 97 - Configuring advanced picture settings Settings Picture Expert Settings Try Now Configure the screen settings to your taste by using the following functions: ● Backlight Try Now ● Brightness Try Now ● Contrast Try Now ● Sharpness Try Now ● Color Try Now ● Tint (G/R) Try Now ● Apply Picture Set...
Page 98 - Setting the Viewing Environment for External Devices; Playing games on an optimized screen
- 98 - Setting the Viewing Environment for External Devices You can optimize the TV for viewing specific video formats. Playing games on an optimized screen Settings General External Device Manager ( Game Mode Settings ) Game Mode You can enable game mode to optimize the TV's settings for playing vi...
Page 99 - Using Input Signal Plus; Using HDMI black level
- 99 - ● FreeSync You can make your gaming experience more pleasant by eliminating screen tearing and stuttering. – Be sure to set this function only for the external devices that support the AMD Radeon FreeSync feature. – For an optimized game environment, set the resolution of the external device ...
Page 100 - Changing the Picture Size and Position; Changing the picture size settings
- 100 - Changing the Picture Size and Position Change the picture size and position for your TV. Changing the picture size settings Settings Picture Picture Size Settings ● Picture Size Try Now You can change the size of the picture displayed on the TV screen to 16:9 Standard , Custom , or 4:3 . ...
Page 101 - Configuring a Sound Mode and Expert Settings; Choosing a sound mode; Configuring advanced sound settings
- 101 - Configuring a Sound Mode and Expert Settings Change the Sound Mode and adjust Expert Settings. Choosing a sound mode Settings Sound Sound Mode Try Now You can select the available sound mode - Standard or Amplify - that you prefer for a content type or your listening environment. " When ...
Page 102 - Using the Sound Support Functions; Selecting speakers; Listening to the TV through Bluetooth devices
- 102 - ● Dolby Atmos Compatibility Try Now You can set the TV to allow Dolby Digital+ with Atmos streams that are inputted from external devices. Set to On if the audio device connected via HDMI (ARC) supports Dolby Atmos. The TV screen may flicker when this function is turned on or off. " If t...
Page 104 - System and Support; Using the Time Functions and the Timers; Setting the clock automatically
- 104 - System and Support You can configure system and support settings such as clock, timers, energy usage and software updates. Using the Time Functions and the Timers Set the current time and use the timer function. Settings General System Manager Time Try Now You can set the Clock manually or a...
Page 105 - Adjusting the clock for DST and time zone; Changing the current time
- 105 - Adjusting the clock for DST and time zone Settings General System Manager Time Clock Sets the right time by setting Daylight Savings Time (DST) and your local time zone. ● Time Zone Selects your time zone. " This function is only available when the Clock Mode is set to Auto . " This ...
Page 106 - Turning off the TV using the off timer
- 106 - Setting the clock manually Settings General System Manager Time Clock Clock Mode Manual When Clock Mode is set to Manual , you can directly enter the current time. Select the Date and Time by using the directional buttons on the remote control. Using the sleep timer Settings General System M...
Page 107 - Using the Auto Protection Time and Energy Saving Functions; Setting the Auto Protection Time; Reducing the energy consumption of the TV
- 107 - Using the Auto Protection Time and Energy Saving Functions Set the Auto Protection Time and reduce the TV's energy consumption. Setting the Auto Protection Time Settings General System Manager Auto Protection Time Try Now Activate a screensaver when your TV displays a still image for two hou...
Page 109 - Protecting the TV from Hacking and Malicious Code; Scanning the TV and connected storage for malicious code
- 109 - Protecting the TV from Hacking and Malicious Code Protect your TV from hacking attempts and malicious code. Settings General System Manager Smart Security Try Now You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet. Scanning the T...
Page 110 - Audio and Video Functions for the Visually or Hearing Impaired; Running the accessibility functions; Running Accessibility Shortcuts; Enabling voice guides for the visually impaired
- 110 - Audio and Video Functions for the Visually or Hearing Impaired You can configure the functions for the visually or hearing impaired. Running the accessibility functions Settings General Accessibility Try Now Running Accessibility Shortcuts The Accessibility Shortcuts provide easy access to t...
Page 111 - Changing the volume, speed, and pitch of the Voice Guide; Enabling audio for the video description function; White text on black background (high contrast); Setting the screen to black and white
- 111 - Changing the volume, speed, and pitch of the Voice Guide You can configure the volume, speed, and pitch of the voice guide. Enabling audio for the video description function Settings General Accessibility Video Description Try Now You can activate an audio guide that provides an audio descri...
Page 112 - Inverting the screen color; Enlarging the font (for the visually impaired); Learning about the remote control (for the visually impaired); Learning about the TV menu
- 112 - Inverting the screen color Settings General Accessibility Color Inversion Try Now You can invert the colors of the text and background for the setting menus displayed on the TV screen to make it easier to read them. " If Color Inversion is on, some Accessibility menus are not available. ...
Page 113 - Showing captions; Selecting the caption language; Setting the digital caption related options
- 113 - Showing captions Settings General Accessibility Caption Settings Try Now Set Caption to On to watch programs with the captions displayed. " Captions are not displayed by programs that do not support captions. " This function has no relationship with the features for controlling sub-t...
Page 114 - Enlarging the sign language screen for the hearing impaired; Configuring the repeat settings for remote control buttons
- 114 - Listening to the TV through Bluetooth devices (for the hearing impaired) Settings General Accessibility Multi-output Audio You can turn on both the TV speaker and Bluetooth headphone at the same time. When this function is active, you can set the volume of the Bluetooth headphone higher than...
Page 115 - Using Other Functions; Changing the menu language; Setting up a password; Selecting Usage or Retail Mode
- 115 - Using Other Functions You can view other functions. Changing the menu language Settings General System Manager Language Try Now Setting up a password Settings General System Manager Change PIN Try Now The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is...
Page 116 - Managing External Devices; Using AirPlay
- 116 - Managing External Devices Settings General External Device Manager Device Connect Manager Try Now When you connect external devices such as mobile devices or tablets connected to the same network as the TV so you can share content, you can view the list of allowed devices and connected devic...
Page 117 - Troubleshooting; Picture Issues; Testing the picture
- 117 - Troubleshooting If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not addressed in the Troubleshooting section, contact the Samsung Call Center. Picture Issues When the TV has trouble with the picture, these steps may help resolve the ...
Page 120 - Sound and Noise Issues; Testing the sound
- 120 - Sound and Noise Issues When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test Try Now If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device ...
Page 121 - Channel and Broadcast Issues
- 121 - The problem Try this! The sound is interrupted. The sound may frequently be interrupted when a Bluetooth speaker is used. Make sure that the Bluetooth speaker and the wireless access point are on a straight line, and the Bluetooth speaker is placed as close as possible to the TV.To minimize ...
Page 122 - External Device Connectivity Issues
- 122 - External Device Connectivity Issues When the TV has difficulties connecting to external devices such as a PC, game console, or mobile device, these steps may help resolve the problem. The problem Try this! The "Mode Not Supported" message appears. Adjust the output resolution of the ...
Page 123 - Network Issues
- 123 - Network Issues When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. Settings Support Self Diagnosis Start Smart Hub Connection Test Try Now Try Now If the TV has trouble with network connection or TV services, check the Smart Hub connection statu...
Page 125 - Remote Control Issues; Recording Issues
- 125 - Remote Control Issues When the remote control isn't working, these steps may help resolve the problem. The problem Try this! The remote control does not work. The connection between the Samsung Smart Remote and the TV may be lost.Point the Samsung Smart Remote at the front of the TV, and the...
Page 126 - Apps; Media Files
- 126 - Apps When apps aren't working, these steps may help resolve the problem. The problem Try this! I launched an app, but it's in English. How can I change the language? Languages supported by an app may be different from the TV Language set in the menu. The ability to change the language depend...
Page 127 - Other issues
- 127 - Other issues Use these procedures to resolve other issues that may occur in relation to the product. The problem Try this! The TV is hot. Watching TV for an extended period of time causes the panel to generate heat.The heat from the panel is dissipated through internal vents running along th...
Page 128 - Diagnosing TV operational issues
- 128 - Diagnosing TV operational issues You can diagnose issues with your TV and Smart Hub and run reset functions. Settings Support Self Diagnosis Try Now You can use the Picture Test to help diagnose video issues and the Sound Test to diagnose sound issues. You can also view signal strength infor...
Page 130 - Precautions and Notes; Before Using the Recording and Timeshift Functions; Before using the recording and schedule recording functions
- 130 - Precautions and Notes You can get instructions and information that you must read after installation. Before Using the Recording and Timeshift Functions Read these instructions before using Recording and Timeshift. Before using the recording and schedule recording functions " Recording a...
Page 131 - Before using the timeshift function
- 131 - ● When using the Record or Schedule Recording function, the actual recording may start a second or two later than the specified time. ● If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external device, the priority is given to the Schedule Record...
Page 132 - Read Before Using APPS
- 132 - Read Before Using APPS Read this information before using APPS. ● If you want to download new apps using APPS , first sign in to your Samsung account. ● Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, certain features, applicatio...
Page 133 - Read Before Using the Internet Function
- 133 - Read Before Using the Internet Function Read this information before using the Internet function. ● File download is not supported. ● The Internet function may not be able to access certain websites, including websites operated by certain companies. ● The TV does not support playback of flas...
Page 134 - Read before setting up a wireless Internet connection; Precautions for wireless Internet
- 134 - Read before setting up a wireless Internet connection Precautions for wireless Internet ● This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE 802.11n. Video files stored on a device connected to the TV via a Home Network may not play back sm...
Page 135 - Read Before Playing Photo, Video, or Music Files; Limitations to the use of photo, video, and music files
- 135 - Read Before Playing Photo, Video, or Music Files Read this information before playing media content. Limitations to the use of photo, video, and music files Try Now ● The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass storage devices. Types of MSC ...
Page 136 - Supported subtitles; Subtitle formats
- 136 - Supported subtitles Subtitle formats Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass SMPTE-TT Text .xml Video formats with subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubS...
Page 137 - Supported image formats and resolutions; Supported music formats and codecs
- 137 - Supported image formats and resolutions File extension Format Resolution *.jpg *.jpeg JPEG 15360 x 9024 *.png PNG 4096 x 4096 *.bmp BMP 4096 x 4096 *.mpo MPO 15360 x 8640 " The MPO format is supported partly. Supported music formats and codecs File extension Format Codec Note *.mp3 MPEG ...
Page 143 - Read After Installing the TV; Picture sizes and input signals; Installing an anti-theft lock
- 143 - Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals The Picture Size is applied to the current source. The applied Picture Size will remain in effect whenever you select that source unless you change them. Input signal Picture size Comp...
Page 144 - Supported Resolutions for UHD Input Signals; If Input Signal Plus is set to Off; If Input Signal Plus is set to On
- 144 - Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals. ● Resolution: 3840 x 2160p, 4096 x 2160p If Input Signal Plus is set to Off Frame rate (fps) Color Depth / Chroma Sampling RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0 50 / 60 8 bit - - - O If ...
Page 145 - Resolutions for Input Signals supported by Q900RB model
- 145 - Resolutions for Input Signals supported by Q900RB model Check the resolutions for input signals supported by Q900RB model. If Input Signal Plus is set to On ● 3840 x 2160 Frame rate (fps) Color Depth / Chroma Sampling RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0 8 bit O O O O 50 / 60 10 bit...
Page 146 - Supported Resolutions for FreeSync
- 146 - Supported Resolutions for FreeSync Check the supported resolutions for the FreeSync function. ● Settings of FreeSync mode: Off / Ultimate (48~120 Hz) / Basic (90~120 Hz) " The supported FreeSync modes may differ depending on the external device. " This function may not be supported d...
Page 147 - Read Before Connecting a Computer (Supported Resolutions); IBM
- 147 - Read Before Connecting a Computer (Supported Resolutions) Check the resolutions supported for PC input signals. When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next pages. The TV will automatically ...
Page 148 - VESA DMT
- 148 - VESA DMT Resolution (Dots x lines) Display format Horizontal frequency (KHz) Vertical frequency (Hz) Clock frequency (MHz) Polarity (horizontal / vertical) 640 x 480 60 Hz 31.469 59.940 25.175 - / - 640 x 480 72 Hz 37.861 72.809 31.500 - / - 640 x 480 75 Hz 37.500 75.000 31.500 - / - 800 x 6...
Page 149 - VESA CVT
- 149 - VESA CVT Resolution (Dots x lines) Display format Horizontal frequency (KHz) Vertical frequency (Hz) Clock frequency (MHz) Polarity (horizontal / vertical) 2560 x 1440 60 Hz 88.787 59.951 241.500 + / - 2560 x 1440 120 Hz 192.996 119.998 497.750 + / - " The resolution may not be supported...
Page 150 - Supported Resolutions for Video Signals
- 150 - Supported Resolutions for Video Signals Check the resolutions supported for video signals. CTA-861 Resolution (Dots x lines) Display format Horizontal frequency (KHz) Vertical frequency (Hz) Clock frequency (MHz) Polarity (horizontal / vertical) 720 (1440) x 576i 50 Hz 15.625 50.000 27.000 -...
Page 152 - Read Before Using Bluetooth Devices; Restrictions on using Bluetooth
- 152 - Read Before Using Bluetooth Devices Read this information before using a Bluetooth device. " This function may not be supported depending on the model or geographical area. Restrictions on using Bluetooth ● You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simu...
Page 153 - Blocking programs based on their TV Rating
- 153 - Blocking programs based on their TV Rating Read this information before viewing a blocking program. To block content, select a rating category to lock. All programs at that level and higher are blocked and require the PIN to watch. To unblock a category, select the lock icon. To unblock all ...
Page 154 - Blocking movies based on their Movie Rating (MPAA); Blocking programs based on their Canadian English Rating
- 154 - Blocking movies based on their Movie Rating (MPAA) This rating system applies to all materials with supplied ratings in the U.S.A. From the MPAA: “The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or guardians with advanced information on ...
Page 155 - Blocking programs based on their Canadian French Rating; Blocking Programs based on their Downloadable U.S. Rating
- 155 - Blocking programs based on their Canadian French Rating This rating system applies to all rated material viewed on French-Canadian TV channels. Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon. ● G...
Page 156 - Licenses
- 156 - Licenses Check the license information and trademarks applied in your TV. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDM...
Page 157 - Learn the Menu Screen; Using the Remote control; Orientation of the Samsung Smart Remote
- 157 - Accessibility Guidance Provides a menu and a remote control guide that aid the visually impaired. Learn the Menu Screen Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select. Using the Remote control You can see the descripti...
Page 159 - Using the accessibility menu; Running the Accessibility Shortcuts menu; Running the Accessibility menu functions using the General menu
- 159 - Using the accessibility menu View how to running the Accessibility menu functions and description of its functions. " This function may not be supported depending on the model or geographical area. Running the Accessibility Shortcuts menu You can turn on or turn off the accessibility fun...
Page 160 - Running the Accessibility menu functions using Bixby
- 160 - 5. Use the directional buttons to go to the Accessibility menu, and then press the Select button to open this menu. 6. The menu will appear with Voice Guide Settings as the first selection. Highlight Voice Guide Settings , and then press the Select button. 7. A menu appears with the options ...
Page 161 - Learning about the Accessibility menu functions
- 161 - Learning about the Accessibility menu functions ● Voice Guide Settings This function works on every screen on the TV and when turned on verbally tells you what the TV's current settings are and verbally provides details about the program you are watching. For example, it tells you the select...
Page 163 - Using the TV with Voice Guide on; Changing channel
- 163 - Using the TV with Voice Guide on Turn on Voice Guide that describes the menu options aloud to aid the visually impaired. Changing channel You can change the channel in three of ways. Every time you change channels, the new channel details will be announced. The ways to change the channel are...
Page 164 - Changing volume
- 164 - Use the left and right directional buttons to move along the row, and then press the Select button to choose the numeric pad. When you have finished selecting all the numbers you need (for example, 123), press the up directional button to move to the Done option, and then press the Select bu...
Page 165 - Using the guide
- 165 - Using the guide See an overview of each channel's program lineup. When you want to know the program information for each channel while watching a broadcast program, press the CH button on the Samsung Smart Remote. Use the directional buttons to view the program information. " On standard...
Page 168 - Using Schedule Viewing; Setting up a schedule viewing; Cancelling a scheduled viewing
- 168 - Using Schedule Viewing Configure the TV to show a specific channel or program at a specific time and date. The icon appears next to programs that have been configured for a schedule viewing. " To set up a schedule viewing, you must first set the TV's clock ( Settings General System Manag...
Page 170 - Recording
- 170 - Recording Recording a program to an external hard drive connected via USB. " This function is not available in the U.S.A. and Canada. " This function may not be supported depending on the model or geographical area. " Read all precautions before using the recording feature. For m...
Page 172 - Deleting a recorded program
- 172 - Viewing recorded programs Live TV Recordings Recordings Open Smart Hub by pressing the button on the remote control. Use the left or right directional button to move the focus to Live TV . Press the up directional button to move to the top row, and then use the left or right directional butt...
Page 173 - Smart Hub
- 173 - Using Smart Hub Learn how to open Smart Hub to access apps, games, movies, and more. Smart Hub After pressing the button on your remote control, you can surf the web and download apps with Smart Hub. " Some Smart Hub services are for pay services. " To use Smart Hub, the TV must be c...
Page 174 - Using the Smart Hub Home Screen
- 174 - Using the Smart Hub Home Screen On the leftmost part of the Smart Hub home screen is the static menu listed below. You can quickly and easily use the listed menu items to access the main TV settings or external devices, search, and apps. ● Notification You can view a list of notifications fo...
Page 177 - Running Bixby
- 177 - Using Bixby A guide to using Bixby to control your TV. To use Bixby, your TV must be connected to the Internet and you must use the microphone on your Samsung Smart Remote. To use Bixby, press and hold the button on the Samsung Smart Remote, say a command into the microphone on the remote, a...