Samsung NP940XHAA-EXP - User Manual

Getting started 6 Number/Name Description 1 Microphone • You can use the voice recording or video call features through the built-in microphone. 2 Ambient light sensor • Recognizes the brightness of the environment where you use the computer. • When the surroundings become dark, the keyboard backlig...

Getting started 7 Right view 1 2 3 Number/Name Description 1 Memory card slot • Insert a memory card into the slot. 2 USB 3.2 port • Connect various accessories, such as a mouse, camera, or keyboard. 3 Earpiece/ Headset jack • Connect an earpiece or a headset to the computer to listen to audio. Numb...

Getting started 8 Number/Name Description 1 HDMI port • Use to connect an HDMI cable to an external device. 2 Thunderbolt ™ 4 port • Connect the supplied adapter to charge the computer. • Connect and charge a USB Type-C device and Thunderbolt ™ device, or connect to an external display device. Some ...

Getting started 9 Charging a USB Type-C device or Thunderbolt ™ device Connect and charge your USB Type-C or Thunderbolt ™ device by connecting it to the Thunderbolt ™ 4 port. To charge another device when the computer is in hibernation mode or is turned off, the USB charging feature must be turned ...

Getting started 10 Number/Name Description 1 Fan vents • Sucks in outside air and discharges heat generated inside the computer through these holes. • If the vents are blocked the computer may overheat. Avoid blocking the vents as this may be dangerous. 2 Internal battery • Provides power to the com...

Getting started 11 3 The computer turns on automatically when the display panel is opened.If the computer does not turn on automatically, press the Power button. Set the computer to not turn on automatically when the display panel is opened. 1  SelecttheStartbutton( ) → All apps → Samsung Settings ....

Getting started 12 Turning the computer off 1 Select the Start button ( ). 2 Select → Shut down . Save all data before turning off the computer. About Windows Activation When you turn the computer on for the first time, the Windows Activation screen appears.Follow the activation procedures according...

Getting started 13 Windows Microsoft Windows is an operating system that is used to control a computer. • Images and available features may differ depending on the model and operating system. • This guide is designed for Windows 11 and content may differ depending on the OS version. • The image disp...

14 Basics Touch screen Use your fingers on the touch screen to perform actions. Touch screen gestures Tapping Tap the screen. Double tapping Double tap the screen. Touching and holding (right-clicking) To use additional options of an item, touch and hold it on the screen.

Basics 15 Spreading and pinching To zoom in, spread two fingers apart on an image or text. Pinch to zoom out. Dragging Touch and hold an item and drag it to the target position. Scrolling To scroll up, down, left, or right, swipe on the screen.

Basics 17 Using hot keys To use keyboard hot keys, do one of the following: • Press and hold the Fn key and press a hot key. Keyboard Enter text or access computer functions with the keyboard. • Images and available features may differ depending on the model and operating system. • The keyboard layo...

Basics 18 Hot key functions Key/Icon Description F1 • Samsung Settings : Open the Samsung Settings app. F2 • Screen brightness control : Adjust the brightness of the display. F3 F4 • Display/External monitor : Switch between the display and an external display device when an external display device ...

Basics 19 Touchpad Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse. • Use the touchpad only with fingers. The touchpad will not recognize actions of other objects. • Images and the touchpad layout...

Basics 20 Right-clicking Press the touchpad with two fingers simultaneously or press the right touchpad button. or Tap Click Dragging To move an icon or an app to a desired location, press and hold it and then drag it to the target position with the left touchpad button pressed. Press and hold the l...

Basics 21 Touchpad lock Press and hold the Fn key and press the F5 key to lock the touchpad. Configuring touchpad gestures Configure touchpad gestures.Select the Start button ( ) → Settings → Bluetooth & devices → Touchpad and select the desired options. Some options in the touchpad settings may...

Basics 22 Connecting to a Wi-Fi network 1 Select the status icons on the taskbar and select on the Wi-Fi option. 1 2 Wireless LAN Connect the computer to a wireless network to use the internet. These descriptions are for computer models with a Wireless LAN card or device. A Wireless LAN device is op...

Basics 23 2 Select a network from the list of detected wireless networks and select Connect automatically → Connect . 3 Enter a password, if necessary, and select Next . Once the computer has been connected to a wireless network, it will attempt to connect to it automatically when it is available. I...

Basics 24 Bluetooth Use Bluetooth to listen to music or exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received through Bluetooth. • Always ensure that you share and receive data with devices that ...

Basics 25 Unpairing Bluetooth devices 1 Select the Start button ( ) → Settings → Bluetooth & devices . Your computer will display the paired devices. 2 On the device you want to unpair from your computer, select → Remove device . The connection to the Bluetooth device will be disconnected. 3 Sel...

Basics 26 2 Select Fingerprint recognition (Windows Hello) → Set up to start the fingerprint registration. 3 Select Get started on the Windows Hello setup window. 4 Enter the PIN number you set. 5 Repeatedly lift and rest your finger on the fingerprint recognition sensor until setup is complete. The...

Basics 27 For better fingerprint recognition • Prevent the fingerprint recognition sensor from being scratched or damaged by metal objects, such as coins, keys, and necklaces. • Ensure that the fingerprint recognition sensor and your fingers are clean and dry. • The fingerprint recognition sensor ma...

Basics 28 Inserting a memory card If a memory card adapter or an unnecessary card is inserted in the memory card slot, remove it. Then insert a memory card into the slot in the indicated direction. Removing a memory card When you push the card, it clicks and disengages from the memory card slot. Gra...

Basics 29 • To use a memory card to exchange data with a digital device, such as a digital camera, formatting the data with the digital device is recommended. • When trying to use a formatted memory card in another digital device, format the memory card again in the device. • Data protected by copyr...

Basics 30 4 On the main computer's Desktop, select the icon for the connected computer to access the folder being shared. If the computer does not properly scan your Thunderbolt ™ device after connecting it After removing a Thunderbolt ™ device, you can connect a new Thunderbolt ™ device after a few...

Basics 31 2 Connect the other end of the cable to the external display. <When using a Thunderbolt ™ display cable> Thunderbolt ™ 4 port Thunderbolt ™ port <When using an HDMI cable> HDMI port HDMI port External display Connecting the computer to an external display device can be useful f...

33 Apps and features Using apps • Images and features may differ depending on the model and the app version. • Some apps may not be supported depending on the model. • Apps that are provided by Samsung can be installed from Microsoft Store . • Third-party software related apps For descriptions about...

Apps and features 34 Finding your ID and resetting your password If you forget your Samsung account ID or password, select Find ID or Forgot password? on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information. Signing out of your Sams...

Apps and features 35 Menu Description Connections • Set connection settings, such as the Bluetooth connection. Connected devices • Change settings for computer connections. Sound • Change settings for sounds. Notifications • Change the notification settings, such as turning the app notifications or ...

Apps and features 36 2 When you are finished composing the note, select to save it.If you want to save the note in another file format, select → Save as file . Deleting notes Right-click the note you want to delete on the note list and select Delete . Samsung Notes Create notes by entering text from...

Apps and features 37 Samsung Studio Create and edit videos using photos and videos in your computer. 1 Select the Start button ( ) → All apps → Samsung Studio . 2 Select Start new project . 3 Select Import , and select Files , Folder , or Samsung Gallery to add files. 4 Edit the video by inserting m...

Apps and features 38 Deleting images or videos 1 Select the Start button ( ) → All apps → Samsung Gallery . 2 Select the images and videos you want to delete and select . The deleted images and videos will move to the Windows Recycle Bin. Syncing images and videos 1 Select the Start button ( ) → All...

Apps and features 40 Managing the storage 1 Select the Start button ( ) → All apps → Samsung Device Care . 2 Select Storage . 3 Check the status of the used and available storage.To delete files that you do not use anymore, select a category, select an item, and then select Delete . Updating apps an...

Apps and features 41 Optimizing the memory 1 Select the Start button ( ) → All apps → Samsung Device Care . 2 Select Optimise memory . Check the memory usage and clean up the unused memory. Resetting the computer 1 Select the Start button ( ) → All apps → Samsung Device Care . 2 Select Factory reset...

Apps and features 42 Samsung Cloud Assistant You can use common features of apps and services that utilize Samsung Cloud.Select the Start button ( ) → All apps → Samsung Cloud Assistant . Samsung Pass On your computer, use the login or personal information saved in Samsung Pass on your phone or tabl...

Apps and features 43 Samsung Find You can locate you and your family's Galaxy device or smart tag. You can also check the location of your family or other people you preset. Also, you can locate your computer with the help of nearby Galaxy devices, even if it is not connected to a network.Select the...

Apps and features 44 For example, say "Hi, Bixby" and say "How's the weather today?" The weather information will appear on the screen.If Bixby asks you a question during a conversation, say "Hi, Bixby" and answer Bixby. Or select and answer Bixby. Waking up Bixby using your ...

Apps and features 45 5 On your computer, select Receive data . 6 On the previous computer, select Allow . 7 On your computer, select an item to bring and select Transfer . Transferring data increases the battery power consumption of your computer. Ensure that your computer is sufficiently charged be...

Apps and features 46 Galaxy Book Experience Using the Galaxy Book Experience app, you can check the information for various apps or features provided by Samsung and use them. 1 Select the Start button ( ) → All apps → Galaxy Book Experience . 2 Select the app or feature you want and check the inform...

Apps and features 48 3 When you are finished recording the screen, select .You can check the file in Videos or Pictures . 4 Select to finish the screen recorder toolbar. • If your computer turns off abnormally while recording the screen, the recorded file will not play normally. • Some apps or progr...

Apps and features 49 Second Screen Connect your computer and tablet to use the tablet as an additional display for the computer. • Only Samsung tablets can be connected using this feature. To check out models that support the Second Screen feature, visit the Samsung website. • This feature is only a...

Apps and features 50 Quick Share Send content to nearby devices using Wi-Fi Direct or Bluetooth. 1 Select the Start button ( ) → All apps → Quick Share . 2 Select a device to transfer the content to. 3 Select the content. 4 Accept the file transfer request on the other device. SmartThings Control an...

Apps and features 51 Phone Connect your computer and phone to use calling and messaging features on the computer with your phone number. • This feature is only available on some Samsung Android devices. • You must register and sign in to the same Samsung account on the computer and phone. Some calli...

52 Settings Display brightness Adjust the display brightness to reduce eye strain and save power. Controlling brightness using the keyboard • To dim the display screen, press and hold the Fn key and press the F2 key. • To brighten the display screen, press and hold the Fn key and press the F3 key. C...

Settings 53 • Natural (sRGB) : Make videos natural using sRGB color space. • Photo editing (Adobe RGB) : Optimizes photo editing using Adobe RGB color space. • Movie (DCI-P3) : Optimizes for movies using DCI-P3 color space. Optimizing the full screen color balance Optimize the screen color by adjust...

Settings 54 Controlling volume using the taskbar 1 Select the status icons on the taskbar. 2 Drag the adjustment bar to the desired volume. Volume adjustment bar Volume Adjust the system volume or sound volume when playing music or video. Controlling volume using the keyboard • To turn down the volu...

Settings 55 Entering the BIOS screen 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. • If the computer is password-protected, press the F2 key several times before the password screen appears. • If the password screen or the Windows start screen appears, re...

Settings 56 Number Name 1 • Setup items 2 • Setup tools ‒ Help : Get help with the BIOS setup. ‒ Default : Return to the default settings. ‒ Restore : Cancel changes. ‒ Save : Save settings. ‒ Exit : Exit BIOS setup. 3 • Setup menu ‒ SysInfo : Check the computer's specifications. ‒ Advanced : Config...

Settings 57 • HDD Password (high security level): This password is required to access the hard disk drive (HDD) from another computer. This password may not be supported, depending on the model or storage device. Setting a boot password 1 Turn on the computer. 2 Before the Samsung logo appears, pres...

Settings 58 7 Select Save → OK to save and restart. For some models, to cancel the password, select Cancel in the Setup Notice window. Changing the boot priority Change the boot priority from the BIOS setup. 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. 3...

Settings 59 3 Select Advanced → Smart Battery Calibration . 4 The Battery Calibration feature is activated and the battery is forcefully discharged. To stop the operation, press the Esc key. This operation requires 3–5 hours depending on the battery capacity and the remaining battery charge. Using t...

Settings 60 4 Select Yes . The computer will turn off automatically. 5 After connecting the adapter, turn on the computer again. Using the Smart Battery Power Off feature Storing your computer in a discharged state for an extended period of time can shorten battery life quickly. If you are not going...

Settings 61 • To restore the battery power after cutting it, connect the adapter. • When you connect the adapter to a multiport adapter to charge the computer, the charging speed message may appear, but the computer will be charged normally. • If many devices are connected to the multiport adapter, ...

Settings 62 3 When the battery is fully charged, the operating status LED turns green. Disconnect the adapter from the computer. Operating status LED Status • Red : Charging • Green : Fully charged • Blue : Turned on 4 Unplug the adapter from the electric socket. Do not allow the adapter to make con...

Settings 63 Saving battery power Right-click the battery icon on the taskbar and select Power and sleep settings → Energy saver . Select the Always use energy saver switch to turn it on. Extending battery life When charging your computer by connecting the adapter, turn on the Protect battery feature...

Settings 64 When the battery has expired Batteries are consumable parts and the current battery cannot be used as the battery life has expired. Please replace it with a new battery (genuine) to prevent data loss and ensure safe usage. Whether or not batteries can be used is determined based on safet...

65 Troubleshooting Windows recovery feature Reinstall Windows using the recovery feature of Windows. Reinstalling Windows will erase all data saved on the computer. Back up apps and personal data to an external storage device before reinstalling Windows. 1 Select the Start button ( ) → Settings → Sy...

Troubleshooting 66 Why is the capacity representation of the hard disk drive (HDD) in Windows different from the product specifications? The capacity of the storage device (HDD or SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes. However, the operating system (Windows) calcula...

Troubleshooting 67 Miscellaneous The camera and the microphone are not working. How do I turn them on again? When recording protect mode is activated, the camera and microphone will not work.Select the Start button ( ) → All apps → Samsung Settings → Security and privacy and select the Block microph...

68 Usage notices Precautions for using the device • This user guide is specially designed to detail the computer's functions and features. • The user guide supplied with the computer may vary depending on the model. • Please read this guide when using the computer to ensure safe and proper use. • Op...

Usage notices 69 Copyright Copyright © 2024 Samsung Electronics Co., Ltd.This guide is protected under international copyright laws.No part of this guide may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recordin...

Usage notices 70 • Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories. • All other trademarks and copyrights are the property of their respective owners. Energy Star (USA only) As an ENERGY STAR ® Partner, S...

Usage notices 71 Product capacity representation Storage capacity representation The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes.However, the operating system (Windows) calculates the storage device capacity assuming that 1 KB = 1,024 ...

Usage notices 72 • Use an adjustable chair with firm, comfortable support. • Adjust the height of your chair so that thighs are horizontal to the floor and feet are flat on the floor. • The back of the chair should support the lower back. Adjust the backrest to fit your body properly. • Sit back ful...

Usage notices 73 Arms and hands • When using the keyboard and touchpad, the shoulders should be relaxed. The upper arm and forearm should form an angle that is slightly greater than a right angle, with the wrist and hand in almost a straight line. • Use a light touch when typing or using the touchpa...

Usage notices 74 Eye position and display illumination 50 cm • Position the screen at least 50 cm away from your eyes. • Adjust the height of the screen so that its top edge is equal to or just below the level of your eyes. • Avoid setting the screen's brightness settings excessively high. • Keep th...

Usage notices 75 • If anyone related to you has experienced seizures or blackouts while using a similar product, consult a physician before using the computer. • If you feel discomfort, such as a muscle spasm, or disoriented, stop using the computer immediately and consult a physician. • To prevent ...

Usage notices 76 Power related Handle the power cord with care. • Do not touch with wet hands. • Do not use a damaged power cord. • Do not overload a multi-outlet or an extension cord beyond the specified voltage/current capacity. • Correctly insert the plug into the outlet. • Do not unplug the powe...

Usage notices 77 Battery usage related Use manufacturer-approved batteries, adapters, accessories, and supplies. • Using generic batteries or adapters may shorten the life of your product or cause the computer to malfunction. They may also cause a fire or cause the battery to explode. • Use only Sam...

Usage notices 78 Usage related Do not use the computer on heated floors or electric pads, or on beds, blankets, or cushions that block the ventilation of the computer. A blocked vent causes the computer to overheat, resulting in an explosion, fire, burns, or computer malfunction. Do not use the comp...

Usage notices 79 Caution Failure to follow instructions marked with this symbol may result in minor physical injury or damage to the computer. Installation related Do not block the ports (holes), vents, etc., of the product and do not insert objects. Damage to a component within the computer may cau...

Usage notices 83 Shut down the computer and disconnect all cables before disassembling the computer. For notebook computers that are supplied with an optional removable battery, disconnect the battery. Failure to do so may cause electric shock. Make sure to close the computer cover before connecting...

Usage notices 84 Cautions on preventing data loss (storage device (such as HDD, SSD, eMMC) management) Take care not to damage the data on a storage device (such as HDD, SSD, eMMC). • Subjecting the device to physical impacts may result in data loss. • Data may be lost when the computer is turned of...

Usage notices 85 Display bad pixels Samsung observes strict specifications regarding the quality and reliability of the display. However, there is a small chance that a few pixels may be bad. A large number of bad pixels can cause problems with the display, but a small number of bad pixels does not ...

86 Appendix Product specifications The system specifications may differ depending on the derived model. For detailed system specifications, refer to the product catalog. Item Specification Operating environment • Temperature: -5–40 °C for storage, 10–35 °C when operating • Humidity: 5–90% for storag...

Appendix 87 Setting up the system • Read and follow all instructions marked on the product and in the documentation before operating the system. Retain all safety and operating instructions for future use. • Do not use this product near water or a heat source such as a radiator. • Set up the system ...

Appendix 88 Care during use • Do not walk on the power cord or allow anything to rest on it. • Do not spill anything on the computer or its components. The best way to avoid spills is to not eat or drink near the computer or its components. • Some products have a replaceable CMOS battery on the syst...

Appendix 89 Operating instructions 1 When installing and operating devices please refer to safety requirements in the user guide. 2 Devices can be used only with the equipment specified in the technical specifications of the devices. 3 If any smell of burning or smoke is detected from the computer t...

Appendix 90 Battery disposal Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Contact the Samsung Service Center for information on how to dispose of batteries that you cannot use or recharge any longer. Follow all local regulations when d...

Appendix 91 • Laser Safety Note : Use of controls or adjustments or performance of procedures other than those specified in this guide may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. • Class 1M laser radiation whe...

Appendix 92 General requirements The requirements listed below are applicable to all countries: • All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used. • The power cord set must have a minimum current ...

Appendix 93 The RF field strength of the wireless device or devices that may be embedded in the notebook are well below all international RF exposure limits as known at this time. Because the wireless devices (which may be embedded into the notebook) emit less energy than is allowed in radio frequen...

Appendix 94 • If the system came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled. • Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless...

Appendix 95 Explosive Device Proximity Warning Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use. Use On Aircraft Caution FCC, FAA, and TCCA regulatio...

Appendix 96 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and...

Appendix 97 Health and safety information Exposure to Radio Frequency (RF) Signals Certification Information This product can contain an embedded radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Commu...

Appendix 99 RTC caution CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the Manufacturer's instruction. Manufacturer information Samsung Electronics Co., Ltd. 129, Sams...

Appendix 100 Innovation, Sciences et Développement économique Canada L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée...

Appendix 101 Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.Business users should contact their supplier and check the terms and conditio...

Appendix 103 Samsung package Take-Back program (USA only) In partnering with select recyclers, Samsung offers packaging take-back at no cost to you.Simply call the following number for the locations nearest you.CRT Processing, LLC(877) 278-0799Kathy Severson – Logistics contactFor more recycling inf...

Appendix 104 TCO Certified A third-party certification according to ISO 14024 Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories. H...