Page 2 - English; Safety Information; Safety Warnings; Note to CATV system installer; WARNING
2 English Safety Information Safety Warnings TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER(OR BACK).NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN This symbol indicates “dangerous voltage” inside the pr...
Page 3 - Precautions; Do not stack anything on top of the product.
English 3 Precautions Ensure that the AC power supply in your house complies with the identifi cation sticker located on the back of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (3~4 inches). Do not place the product on a...
Page 4 - Cautions on Handling and Storing Discs; Holding discs; Do not touch the playback side of the disc.; Disc Storage; Do not keep in direct sunlight; Do not load cracked or scratched discs.; Handling and Storing Discs; NOTE; License
4 English Cautions on Handling and Storing Discs Small scratches on the disc may reduce sound and picture quality or cause skipping. Be especially careful not to scratch discs when handling them. Holding discs Do not touch the playback side of the disc. Hold the disc by the edges so that fi ngerprint...
Page 5 - Contents; ENGLISH; SAFETY INFORMATION
English 5 Contents ENGLISH SAFETY INFORMATION 2 2 Safety Warnings 3 Precautions4 Cautions on Handling and Storing Discs 4 License4 Copyright GETTING STARTED 7 7 Key features of your new Blu-ray Home Theater8 Icons that will be used in manual9 Disc Types and Characteristics 13 Accessories14 Descripti...
Page 6 - SETUP
6 English SETUP 43 43 General43 Background43 Energy Saving 43 Front Display 43 Power On/Off Sound 43 Light Effect 44 Support44 Software Upgrade 44 Contact Samsung BASIC FUNCTIONS 45 45 Playing a Disc 45 Using the Disc menu / Title menu / Popup menu 46 Using the Search and Skip Functions 47 Slow Moti...
Page 7 - Key features of your new Blu-ray Home Theater; Product Features; Getting Started
English 7 01 Getting Started Key features of your new Blu-ray Home Theater Product Features Playback of many disc types, plus an FM tuner This product allows you to play various discs, including BD-ROM/RE/R, DVD-VIDEO, DVD-RW/-R(V mode), DVD+RW/+R, MP3/WMA, JPEG, DivX/MKV/MP4, and CD-R/RW, with a so...
Page 8 - Icons that will be used in manual; Term; This product is compatible with the NTSC color system only.
8 English Getting Started Icons that will be used in manual Make sure to check the following terms before reading the user manual. Term Logo Icon Definition BD-ROM h This involves a function available on a BD-ROM. BD-RE/-R z This involves a function available on a BD-RE/-R disc recorded in the BD-RE...
Page 9 - Disc Types and Characteristics; Blu-ray Disc Compatibility; Discs that cannot be played; Logos of Discs that can be played
English 9 01 Getting Started Disc Types and Characteristics Blu-ray Disc Compatibility Blu-ray is a new and evolving format. Accordingly, disc compatibility issues are possible. Not all discs are compatible and not every disc will play back. For additional information, refer to the Disc Types and Ch...
Page 10 - Region code; Disc Type; Disc Types
10 English Getting Started Region code Both the product and the discs are coded by region. These regional codes must match in order to play the disc. If the codes do not match, the disc will not play. Disc Type Region Code Area Blu-ray A North America, Central America, South America, Korea, Japan, T...
Page 11 - Audio CD; Disc Format; Using MP3 disc; Supported Video Formats
English 11 01 Getting Started Audio CD An audio disc on which 44.1kHz PCM Audio is recorded. This product can play back CD-DA format audio CD-R and CD-RW discs. The product may not be able to play some CD-R or CD-RW discs due to the condition of the recording. CD-R/-RW Use a 700MB(80 minutes) CD-R/-...
Page 12 - Supported File Formats; Video File Support
12 English Getting Started Supported File Formats Video File Support File Extension Container Video Codec Audio Codec Resolution *.avi AVI Divx 3.11/4.x/5.1/6.0 MP3 AC3DTS WMA PCM 1920x1080 XviD 1920x1080 MP4v3 1920x1080 H.264 BP/MP/HP 1920x1080 *.mkv MKV VC-1 AP(wmv1) MP3 AC3DTS 1920x1080 DivX 5.1/...
Page 13 - USB Host Specifi cation; Supported fi le Formats; JPG; Accessories; TOOLS
English 13 01 Getting Started USB Host Specifi cation USB Host Specifi cation • Supports USB 1.1 or USB 2.0 compliant devices.• Supports devices connected using the USB A type cable. • Supports UMS (USB Mass Storage Device) V1.0 compliant devices. • Supports FAT(FAT, FAT16, FAT32) fi le system formatt...
Page 14 - Description; Front Panel; Detects signals from the remote control.
14 English Getting Started Description Front Panel 1 DISC TRAY Insert disc here. 2 DISPLAY Displays the playing status, time, etc. 3 REMOTE CONTROL SENSOR Detects signals from the remote control. 4 OPEN/CLOSE BUTTON Opens and closes the disc tray. 5 FUNCTION BUTTON The mode switches as follows : BD/...
Page 15 - Connect the iPod dock connector here.; Rear Panel
English 15 01 Getting Started LAN iPod FM ANT WIRELESS OPTICAL HDMI IN HDMI OUT DIGITAL AUDIO IN VIDEO OUT COMPONENT OUT SPEAKER IMPEDANCE : 3 1 SPEAKER OUTPUT CONNECTORS Connect the front, center, surround back, subwoofer speakers. 2 COOLING FAN The cooling fan supplies cool air to the product to p...
Page 16 - Remote control; Tour of the Remote Control; II
16 English Getting Started FUNCTION TV SOURCE POWER BD RECEIVER/TV SLEEP DISC MENU MENU TITLE MENU MUTE SFE MODE DSP VOL TUNING /CH TOOLS RETURN EXIT INFO A B C D TUNER MEMORY INTERNET MO/ST REPEAT FULL SCREEN 1 2 3 4 5 6 7 8 0 9 POPUP @ Remote control Tour of the Remote Control To open and close th...
Page 17 - Installing batteries in the Remote Control
English 17 01 Getting Started Installing batteries in the Remote Control NOTE Make sure to match the “+” and “–” ends of the batteries with the diagram inside the compartment.Assuming typical TV usage, the batteries last for about one year.The remote control can be used up to approximately 23 feet (...
Page 18 - Connections; Front Speakers; ei; place them slightly in front of the center speakers.; Center Speaker; directly over or under the TV.; Surround Speakers; hj; Place these speakers to the side of your listening position.; Surround Back Speakers; SBL SBR; Subwoofer; Place it on a stand or cabinet shelf, or under the TV stand.; Selecting the Listening Position; Connecting the Speakers
18 English Connections Front Speakers ei Place these speakers in front of your listening position, facing inwards (about 45°) toward you. Place the speakers so that their tweeters will be at the same height as your ear. Align the front face of the front speakers with the front face of the center spe...
Page 19 - Speaker Components; Refer to page 20 to install the Speakers on the Tallboy Stand.
English 19 02 Connections Speaker Components FRONT (L) (R) STAND STAND BASE SPEAKER CABLE SURROUND (L) (R) Assembled Speakers NOTE Refer to page 20 to install the Speakers on the Tallboy Stand. ✎ FRONT SPEAKER CENTER SPEAKER SUBWOOFER CENTER SUBWOOFER SCREW (Large): 2EA SCREW (Small): 8EA SURROU...
Page 20 - Installing the Speakers on the Tallboy Stand; Turn the Stand Base upside-down and connect it to the Stand.
20 English Connections Installing the Speakers on the Tallboy Stand Turn the Stand Base upside-down and connect it to the Stand. Insert four small screws clockwise into the four holes marked using a screwdriver as shown in the illustration. Connect the upper Speaker to the assembled Stand. Insert an...
Page 21 - Connecting The Speakers; Black
English 21 02 Connections Connecting The Speakers Press down the terminal tab on the back of the speaker. Insert the black wire into the black terminal (–) and the red wire into the red (+) terminal, and then release the tab. Connect the connecting plugs to the back of the product by matching the co...
Page 23 - Connecting External Devices/your TV via HDMI; HDMI OUT : Connecting to a TV with an HDMI Cable (BEST QUALITY); DVD or Blu-ray Player
English 23 02 Connections Connecting External Devices/your TV via HDMI HDMI is a standard digital interface for connection to such devices as a TV, projector, DVD player, Blu-ray player, set top box and more. HDMI removes any loss of signal from analog conversion, enabling you to enjoy video and aud...
Page 24 - HDMI IN : Connecting to an External Component with an HDMI Cable; FUNCTION; HDMI Auto Detection Function
24 English Connections Connecting External Devices/your TV via HDMI HDMI IN : Connecting to an External Component with an HDMI Cable Connect an HDMI cable (not supplied) from the HDMI IN jack on the back of the product to the HDMI OUT jack on your digital devices. Press the FUNCTION button to select...
Page 25 - METHOD 1; Connecting the Video Out to your TV; METHOD 2
English 25 02 Connections METHOD 1 : Component Video (BETTER QUALITY) If your television is equipped with Component Video inputs, connect a Component video cable (not supplied) from the Component Video Output (Pr, Pb and Y) Jacks on the back of the product to the Component Video Input Jacks on your ...
Page 26 - Connecting Audio from External Components; OPTICAL : Connecting an External Digital Component
26 English Connections Connecting Audio from External Components OPTICAL : Connecting an External Digital Component Digital signal components such as a Cable Box/Satellite receiver (Set-Top Box). Connect the Digital Input (OPTICAL) on the product to the Digital Output of the external digital compone...
Page 27 - Connecting to the Network; manufacturer for technical assistance.; Cable Network
English 27 02 Connections Connecting to the Network This product enables you to view network based services (See pages 57~62) such as Internet@TV and BD-LIVE, as well as receive software upgrades when a network connection is made. We recommend using an AP (Access Point) or IP router for the connecti...
Page 28 - Wireless Network; Connecting the FM Antenna; Wireless IP sharer
28 English Connections Connecting to the Network Wireless Network You can connect to network with a Wireless IP sharer. A wireless AP/IP router is required to make a wireless network connection. Set the network options. (See page 39) NOTE You must use a wireless IP sharer that supports IEEE 802.11 a...
Page 29 - Home Menu; Setup
English 29 03 Setup Before Starting (Initial Settings) Turn on your TV after connecting the product.(When the product is connected to TV for the fi rst time, product will turn on automatically and the Initial Settings screen will be displayed.) > Move s Select Initial Settings I On-Screen Language...
Page 30 - STOP; Setting the Menu; Selects the Settings.; Samsung AppS
30 English Setup If you want to display Initial Settings screen again in order to make changes, press the STOP ( ) button on the front panel of the product for more than 5 seconds with no disc inserted.Use the HDMI cable to connect the product to an Anynet+(HDMI-CEC) -compliant Samsung TV. If the ...
Page 31 - Display; TV Aspect; FULL; Resolution
English 31 03 Setup Display You can confi gure various display options such as the TV Aspect, Resolution, etc. TV Aspect Depending on the type of television you have, you may want to adjust the screen setting. 16:9 Normal • Certain movies(4:3 source) w i l l b e d i s p l a y e d i n 4 : 3 Pillarbox ...
Page 32 - Resolution according to the output mode; Blu-ray Disc playback
32 English Setup Resolution according to the output mode Blu-ray Disc playback Output Setup HDMI / connected HDMI / not connected HDMI Mode Component/VIDEO Mode Component Mode VIDEO Mode Auto Optimal Resolution 480i - - 1080p, Movie Frame(24Fs) off 1080p@60F 480i - - 1080p/1080i, Movie Frame(24Fs) o...
Page 33 - HDMI Format; Progressive Mode; Auto; Still Mode; Frame; HDMI Deep Color; Off
English 33 03 Setup HDMI Format You can optimize the color setting from the HDMI output. Select a connected device Type. TV : Select if connected to a TV via HDMI. Monitor : Select if connected to a Monitor via HDMI. NOTE A TV or monitor has to be connected to the product before you select this opti...
Page 34 - Distance; Speaker Setting; DPL llz
34 English Setup Audio Distance If the speakers cannot be placed at equal distances from the listening position, you can adjust the delay time of the audio signals from the front, center, surround, surround back and subwoofer speakers. You can set the Speaker Distance between 1ft(0.3m) and 30ft(9.0m...
Page 35 - Musical Room Calibration; EQ Optimizer
English 35 03 Setup Musical Room Calibration By setting the Musical Room Calibration (MRC) function just once when you relocate or install the product, you can have the product automatically recognize the distance between speakers, levels between channels, and frequency characteristics to create a 7...
Page 36 - Digital Output; PCM; Digital Output Selection
36 English Setup Digital Output Set Digital output depending on the connected receiver. (For more details, please refer to the digital output selection) PCM Bistream(Re-encode) Bistream(Audiophile) Blu-ray Discs may include three audio streams. - Primary Audio : The audio soundtrack of the main feat...
Page 37 - Dynamic Range Control; Initial Settings
English 37 03 Setup Dynamic Range Control You can listen at low volumes but still hear dialog clearly. This is only active when a Dolby Digital signal is detected. Off : You can enjoy the movie with the standard Dynamic Range. On : When Movie soundtracks are played at low volume or from smaller spea...
Page 38 - Clock
38 English Setup Description of Device(Storage) Information on the Product Total Size : Total size of the Device (Storage). Available Size : Available size of the Device (Storage). NOTE In the external memory mode, disc playback will be stopped if you disconnect the USB device in the middle of the p...
Page 39 - Network Setup; Network Settings; Wired Network; Setting Up a Wired Connecton - Manual
English 39 03 Setup Network Setup To begin setting up the network connection for your product, follow these steps: In the Home menu, press the ◄► buttons to select the Settings , and then press the ENTER button. Press the ▲▼ buttons to select Network , and then press the ENTER button. Press the ▲▼ b...
Page 40 - Setting Up the Network Connection
40 English Setup Display Audio System Network Language Security General Support Settings On-Screen Menu : Disc Menu : Audio : Subtitle : Select to confi gure your network type and IP address, or to perform a Network Test. Network Settings Internet Protocol Setup : Manual IP Address : 0 0 0 0 Subnet M...
Page 42 - Network Test; Network Status; Language
42 English Setup When done with each fi eld, use the ► button to move successively to the next fi eld.You can also use the other arrow buttons to move up, down, and back. Enter the IP Address , Subnet Mask , and Gateway values. Press the ▼ to go to DNS . Press the ▼ button to go to the fi rst DNS entry...
Page 43 - If you forgot your password; General
English 43 03 Setup Security When you operate this menu for the fi rst time, password setup screen will be displayed. Enter the desired 4-digit password using the number buttons. (Default password is set to 0000.) Parental Rating This function works in conjunction with Blu-ray Disc/DVDs that have bee...
Page 44 - Software Upgrade; Contact Samsung
44 English Setup Support Software Upgrade This menu allows you to upgrade software for performance improvements or additional services. You can check the current software version, upgrade by internet and set the Auto upgrade notifi cation. If the product is properly connected to the network by cable ...
Page 45 - Playing a Disc; Playback; PLAY; Disc Structure; chapter 1; Using the Disc menu / Title menu / Popup menu; Using the Disc Menu; hZ; DISC; Basic Functions
English 45 04 Basic Functions Playing a Disc Playback Press the OPEN/CLOSE ( ) button to open the disc tray. Place a disc gently into the tray with the disc’s label facing up. Press the PLAY ( ► ) button or OPEN/ CLOSE ( ) button to close the disc tray. Playback related buttons PLAY ( ► ) Starts pla...
Page 46 - Using the Title Menu; Using the Search and Skip Functions; Searching for a Desired Scene; Skipping Chapters; hzZyx
46 English Basic Functions Using the Title Menu Z During playback, press the TITLE MENU button on the remote control. Press the ▲▼◄ ► buttons to make the desired selection, then press the ENTER button. NOTE Depending on the disc, the menu items may differ and this menu may not be available.The Title...
Page 47 - Slow Motion Play/Step Motion Play; Slow Motion Play; Step Motion Play; Repeat Playback; Repeat the Title or Chapter; Repeat the disc title or chapter.; hzZy
English 47 04 Basic Functions Slow Motion Play/Step Motion Play Slow Motion Play hzZyx In pause mode, press the SEARCH ( ) button.If you press the SEARCH ( ) button, the playback speed is reduced to * 1/8 * 1/4 * 1/2 To return to normal speed playback, press the PLAY ( ► ) button. NOTE No sound ...
Page 48 - Using the TOOLS button; Moving to a Desired Scene Directly; Selecting the Audio Language; hzZx; Selecting the Subtitle Language; hZx
48 English Basic Functions Using the TOOLS button During playback, you can operate disc menu by pressing the TOOLS button. TOOLS Menu Screen Title : 1/1 Chapter 4/21 Playing Time : 00:12:06 Repeat Audio : 1/7 ENG Multi CH Subtitle : 1/6 ENG Angle : 1/1 BONUSVIEW Video : Off BONUSVIEW Audio : 0/1 Off...
Page 49 - Caption Function; Changing the Camera Angle; Selecting the Picture Setting; Setting the BONUSVIEW
English 49 04 Basic Functions Caption Function x You must have some experience with video extraction and editing in order to use this feature properly. To use the caption function, save the caption fi le (*.smi) in the same fi le name as that of the DivX media f le (*.avi) within the same folder.Examp...
Page 50 - Listening to Music; ow; buttons : Selects the play mode in the
50 English Basic Functions Listening to Music ow Buttons on the Remote Control used for Music Playback DSP TOOLS RETURN EXIT INFO A B C D TUNER MEMORY INTERNET MO/ST @ DSP TOOLS RETURN EXIT INFO A B D TUNER MEMORY INTERNET MO/ST @ REPEAT FULL SCREEN 1 2 3 4 5 6 7 8 0 9 FULL SCREEN 4 6 2 3 0 8 7 ! 9 ...
Page 51 - Playlist; To move to the Music List, press the
English 51 04 Basic Functions Playing an Audio CD (CD-DA)/MP3 Insert an Audio CD (CD-DA) or an MP3 Disc into the disc tray. For an Audio CD (CD-DA), the fi rst track will be played automatically. For an MP3 disc, press the ◄► buttons to select Music , then press the ENTER button. Audio CD (CD-DA)/MP3...
Page 52 - Sound Mode
52 English Basic Functions If there is an undesired track in the playlist, press the YELLOW(C) button again. The selected track will be deleted. Press the ENTER button to play the selected tracks.The selected track will automatically play. s Pause Tools r Return + 00:08 / 05:57 1/1 TRACK 001 05:57 T...
Page 53 - Dolby Pro Logic; Mode; Adds realism to the movie soundtrack.; Playing back a Picture; Playing a JPEG Disc
English 53 04 Basic Functions Using the TOOLS button During the slide show playback, you can use various function by pressing the TOOLS button. Stop Slide Show Slide Show Speed : Normal Background Music Zoom Rotate Information Tools > Move " Enter ' Return Start Slide Show : Select this if yo...
Page 54 - Playing back a USB Storage; Press the; ENTER; Listening to Radio; Using buttons on the Remote Control
54 English Basic Functions Playing back a USB Storage F You can use the USB connection to play multimedia fi les (MP3, JPEG, DivX, etc) downloaded from the USB storage device. Move to the home menu.In Stop mode, connect the USB storage device to the USB port on the front panel of the product.The mess...
Page 55 - Using an iPod; MEMU; Presetting Stations
English 55 04 Basic Functions Using an iPod You can enjoy music, video fi les from an iPod through the product. iPod iPod Listening to Music You can play music fi les stored in the iPod player by connecting it to the product. internet radio You Tube internet radio You Tube iPod No disc iPod MEMU No Di...
Page 56 - iPod Music categories; Watching a Movie
56 English Basic Functions NOTE Adjust the volume to a moderate level before you connect your iPod and product.When the product is powered on and you connect an iPod, the product will charge your iPod's battery.Make sure to connect the dock connector so that the label “SAMSUNG” faces upward.“Made fo...
Page 57 - Network Services; button; Getting Started with Internet@TV; Move to the home menu.; Press the ◄► buttons to select; Internet@TV at a Glance
English 57 05 Network Services Network Services You can enjoy various network services such as Internet@TV or BD-LIVE by connecting the product to the network system. Check the following instructions before using any network service. Connect the product to the network.(see pages 27~28) Confi gure the...
Page 58 - Using the Keypad
58 English Network Services Using the Keypad Pressing the FULL SCREEN button on the remote while you are using the Screen Keypad enables you to change the text fi elds to lower case, upper case, numbers and icons. You can use this Screen Keypad in a several Internet@TV applications. a A 1 abc def 1...
Page 59 - Account Login; Enter the user account and password.; System Setup; If you forgot your password, press the
English 59 05 Network Services Account Login For a more enjoyable application experience, register and log in to your account. To do this, you must create an account fi rst. (For instructions on creating an account, refer to Internet@TV ID on this page) Press the ▲▼◄► buttons to select the desired ap...
Page 60 - Service Manager; Lock; Properties; My Application; Internet@TV Services Available; - YouTube : You can view video streamed by
60 English Network Services Service Manager Delete and lock applications installed to Internet@TV. Lock Lock the application. Accessing a locked application requires the password. Delete Delete the application. Properties Display information about Internet@TV. Use the Check the speed of your interne...
Page 61 - Software Upgrade Notifi cation; To upgrade the fi rmware, select; Using the AllShare Function; Application Program at a Glance
English 61 05 Network Services BD-LIVE™ Once the product is connected to the network, you can enjoy various movie-related service contents using a BD-LIVE compliant disc. Check the size of the remaining memory.The memory device must have at least 1GB of free space to accommodate the BD-LIVE services...
Page 62 - - The Background Music and Background
62 English Network Services Select a folder to share from the My computer pane, and click the Share Folder Enabled icon ( ). (To remove a shared folder : Select a folder to remove from the shared folders, and click the Share Folder Disabled icon ( ).) To apply the updated sharing state to the server...
Page 63 - Troubleshooting; Other information
English 63 06 Other information Troubleshooting Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact Samsung Electronics a...
Page 64 - Symptom
64 English Other information Symptom Check/Remedy Aspect ratio cannot be changed. • You can play 16:9 BD/DVDs in 16:9 Wide mode, 4:3 Letter Box mode, or 4:3 Pan - Scan mode, but 4:3 BD/DVDs can be seen in 4:3 ratio only. Refer to the Blu-ray Disc jacket and then select the appropriate function. • Th...
Page 65 - Video is played intermittently.
English 65 06 Other information Symptom Check/Remedy PC Share Manager function I can see folders shared through the PC Share Manager, but I cannot see the fi les. • Since it shows only fi les corresponding to the Image, Music, and Movie categories, fi les that do not correspond to these categories may ...
Page 66 - Index
66 English Other information A Accessories 13AllShare 61Angle 49Anynet+(HDMI-CEC) 37Audio 34Audio Language 48 AV Sync 37 B Background 43BD-Live 61BD-LIVE Internet Connection 42BD Data Management 37 BD Wise 31 Before Starting (Initial settings) 29BONUSVIEW 49 C Change Password 43 Clock 38Connections ...
Page 67 - Specifi cations; Usable sensitivity; Disc
English 67 06 Other information Specifi cations General Weight 8.3 Ibs Dimensions 16.9 (W) x 2.4 (H) x 13.0 (D) inches Operating Temperature Range +41°F to +95°F Operating Humidity Range 10 % to 75 % FM Tuner Signal/noise ratio 70 dB Usable sensitivity 10 dB Total harmonic distortion 0.5 % Disc BD (B...
Page 68 - Speaker
68 English Other information Weight 2.52 lbs Dimensions (W x H x D) 3 x 9 x 6 inches Operating Temperature Range +41°F to +95°F Operating Humidity Range 10% ~ 75% Output 165W x 2 CH Frequency range 20Hz~20KHz S/N Ratio 65dB SWA-5000 Speaker Speaker system 7.1ch speaker system Front Surround/Surround...
Page 69 - LIMITED WARRANTY TO ORIGINAL PURCHASER; LABOR; HEADQUARTERS
LIMITED WARRANTY TO ORIGINAL PURCHASER Samsung Electronics Canada Inc.(SECA), warrants that this product is free from defective material and workmanship. SECA further warrants that if this product falls to operate properly within the specified warranty period and the failure is due to improper workm...
Page 70 - Contact SAMSUNG WORLD WIDE; Region
Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Region Country Customer Care Center Web Site North America CANADA 1-800-SAMSUNG (726-7864) www.samsung.com/ca MEXICO 01-800-SAMSUNG (726-7864) www.samsung...