Royal 210DX - User Manual

4 7 8 9 KEY PAD FUNCTIONS _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Feed Void 4/12 8/16 PLU Dept. shift (text) A/N B/O C/P -% Ref/- 4 5 6 3/11 7/15 Tax shift Check /RA (caps) (DW) D/Q E/R F/S G/T Clerk Qty /Tim...

5 KEY PAD FUNCTIONS 9. Numeric Entry Keys – 11-key Numeric Key Pad, including keys [0] through [9] and double-zero [00]. 10. Department Keys - Used to select non-taxable and taxable sales at the pre-programmed tax rate. 11. [ dept shift ] – Department Shift Key - Used to access Department 9 – 16 key...

6 THE CONTROL SWITCH _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ The Control Switch on the left-edge of the cash register inside the printer compartment must be properly positioned to operate or program the cash ...

7 THE DISPLAY _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ READING THE DISPLAY The display shows entry amounts and related transaction information through use of numbers and special symbols. The display window is ...

8 ERROR CONDITIONS THE ERROR ALARM SYSTEM The error alarm system warns of an operator error (usually pressing the wrong key for a specific type of entry) or an error when setting a program option. When the error beep tone sounds, an "E" appears in the display and the keypad locks. An error t...

9 THE BACK-UP BATTERY SYSTEM _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ During cash register operations, all transaction data for the management report is stored in the register's memory. The memory also holds a...

10 INSTALLING A NEW PAPER ROLL _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ As you use the cash register, you will need to replace the paper roll. Your cash register has a thermal printer that prints receipts for the customer or a jo...

12 QUICK START _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Quick Start is a brief but complete start-up program that allows you to "get started" immediately on the most basic aspects of operating your new...

13 QUICK START Once you have mastered the Quick Start operations, you may want to take advantage of other valuable register functions such as Percent Discount Rate, Price Look-Ups (PLU’s) and Security Codes. If you have questions regarding Quick Start or any other aspects of the machine operation, c...

14 SETTING PROGRAMS This cash register allows you to set programs customized to your individual business requirements. These programs include: - Setting the Time and Date - Setting the Clerk System - Setting a Percent Discount (-%) Rate - Assigning a Department Tax Status and Pre-set Department pric...

16 SETTING THE CLERK SYSTEM The Clerk System allows transactions to be associated with a clerk #. Optionally, there can be a security code assigned to each clerk number. The benefit of the system is that sales can be tracked by clerk; a Clerk Report captures the number of transactions and sales for ...

18 DEPARTMENT PROGRAMMING Each department can represent a category of merchandise. For example, Department 1 can represent sales of beverages; Department 2, sandwiches; Department 3, candy; etc. Each department can be programmed as taxable or non-taxable. If desired, each department can also be prog...

19 DEPARTMENT PROGRAMMING ZERO PRICE ENTRY SETTING This procedure allows a price of zero ($0.00) to be entered for a department or PLU price during set-up programming. The default setting does not accept a "0" price. 1. Enter the Program mode: Move the Control Switch to the "PRG" pos...

20 TEXT PROGRAMMING SELECTING THE TEXT The text is chosen by the [text] key. DISPLAY 0 <--- Normal programming mode [<text>] d P 0 1 <--- Department name [<text>] P L 0 0 0 1 <--- PLU name [<text>] C L 0 1 <--- Clerk name [<text>] H d 1 <--- Header message [<...

22 DOUBLE RECEIPTS DOUBLE RECEIPT SETTING ( 12 ) - ( Status ) - [ Void ] 1 Digit Status : 0 = Double receipt enable (Default Value = 0) 1 = Double receipt disable Example: ( 12 ) - ( 1 ) - [ Void ] VOID/CORR 1.21 TO ISSUE DOUBLE RECEIPTS Pressing [ Amt Tend/TOTAL ] key re-prints the receipt. Data to...

23 DEPARTMENT SHIFT FUNCTION DEPARTMENT SHIFT FUNCTION Single Department Entry: Enter amount ( ) - [ Dept shift ] - [ DEPARTMENT ] Repeat Department Entry: Enter amount ( ) - [ Dept shift ] - [ DEPARTMENT ] [ DEPARTMENT ] Multiple Department Entry: Enter quantity ( ) - [ Qty/Time ] ( 0 - 99 ) Enter ...

24 NUMBERED DEPARTMENT FUNCTION NUMBERED DEPARTMENT ENTRIES Single Department Entry: Enter amount ( ) - [ Dept shift ] Enter DEPT # ( ) - [ Dept shift ] Multiple Department Entry: Enter quantity ( ) - [ Qty/Time ] ( 0 - 99 ) Enter amount ( ) - [ Dept shift ] Enter DEPT # ( ) - [ Dept shift ] { TENDE...

25 TAX RATE Programming the Tax Rate This cash register supports up to 4 Tax Tables; therefore, it allows 4 separate tax rates to be established and each of those rates can be linked to a different department. For instance, Tax1 could be 6%, Tax2 could be 8%, Tax3 could be 5.5% and Tax4 could be 2%....

26 TAX RATE (Continued) TO PROGRAM A FIXED TAX RATE: (Recommended For Most Applications) "PRG" mode + Tax 1 - 4 + [Tax Shift] + Tax Rate (4 Digit #) + (amt Tend/TOTAL) Note: You can program 1 Tax Rate or up to 4 Tax Rates. Remember, when you determine a department's tax status, at that point...

28 PRICE LOOK UP (PLU) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ The Price Look Up system allows for fast, accurate entry of an item and automatically tracks the number of items sold. Each PLU number is associa...

29 PLU CONFIRMATION REPORT To print a PLU Confirmation Report 1. If needed, enter the program mode: Move the Control Switch to the "PRG" position. 2. Press the [PLU] key. All the PLU’s that have been programmed will print. See sample printout below. 3. Continue with other programming or move...

30 SETTING THE SECURITY CODE AND DECIMAL POINT SECURITY CODE: For Program and Management Report Protection Management Reports can be printed in either the "X" or "Z" positions on the Control Switch. When printed in the "Z" position, transaction totals are reset to zero. Assig...

32 SUMMARY OF PROGRAMS _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Listed below is a recap of all the basic programs set according to some of the examples used previously in the manual: Program/Example Type/Press...

33 TRANSACTION EXAMPLES _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ STANDARD TRANSACTIONS Registering a Single Item Sale and Tendering Change NOTE: Up to 7 digits can be used for the amount of the entry. Example:...

34 TRANSACTION EXAMPLES Using Split Tendering Example: Register a $10.00 item and a $15.00 item to Department 2; split the total between $20.00 cash and $5.00 charge. 1. [1000] + [DEPARTMENT 2] 2. [1500] + [DEPARTMENT 2] 3. [subtotal] 4. [2000] + [amt tend/TOTAL] 5. [charge] MINUS (-) KEY TRANSACTIO...

36 TRANSACTION EXAMPLES PLU CODES Note: PLU Codes must be programmed to use this feature. See The Register Programs to assign PLU information. Using a Fixed PLU Price: Example: Register PLU #1 programmed at the preset price of $1.50: 1. [1] + [PLU] 2. [subtotal] 3. [amt tend/TOTAL] Using an Open PLU...

37 TRANSACTION EXAMPLES VOIDS AND REFUNDS Voiding the Previous Entry in the Middle of a Sale: Example: Void a $2.00 entry to Department 2 made in error. Then register a $3.00 item in Department 2. 1. [200] + [DEPARTMENT 2] 2. [VOID] 3. [300] + [DEPARTMENT 2] 4. [amt tend/TOTAL] NOTE: To void an earl...

38 TRANSACTION EXAMPLES REFUNDS Refund a Single Item: Example: Refund a $1.00 item in Department 1. 1. [ref/-] 2. [100] + [DEPARTMENT 1] 3. [amt tend/TOTAL] Refund Multiple Items: Example: Refund a $1.00 item in Department 1 and a $2.00 item in Department 2. 1. [ref/-] 2. [100] + [DEPARTMENT 1] 3. [...

39 TRANSACTION EXAMPLES TAX OVERRIDE TRANSACTIONS Exempting Tax on an Item: NOTE: Use this procedure to exempt an item from being taxed when registered to a taxable department. Example: Exempt tax from Tax Rate # 1 of a $2.00 item linked to Department 1 (preset at 5.5% fixed tax rate # 1). 1. [1] (n...

40 TRANSACTION EXAMPLES OTHER TRANSACTIONS Registering Money Received On Account: Example: Register $10.00 received on account. 1. [1000] + [RA] Paying Money Out: Example: Pay out $5.00. 1. [500] + [PO] Registering an Identification Number: NOTE: Up to 7 digits can be used for the identification num...

41 "X" AND "Z" SALES MANAGEMENT REPORTS Transaction data is maintained in the memory of the cash register as long as the battery back-up system is in effect. This data can be printed as a report for management review. The Management Report can be printed from either the "X" o...

42 BALANCING FORMULAS The following examples illustrate how totals are calculated for the management reports: System Balance: 1 – 24 DEPARTMENTS (+) NET SALES (+) MINUS SALES (+) -% TOTAL (+) RETURN TOTAL (+) VOID TOTAL (=) GROSS SALES (+) NET SALES (+) PREVIOUS GRAND TOTAL (=) ENDING GRAND TOTAL Me...

43 PLU AND CLERK REPORTS _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ PLU Report PLU Reports can be taken in either the X or Z position. Remember, if the PLU Report is taken in the Z position, the total will be re...

44 TROUBLESHOOTING In case of operational difficulty: 1. Be sure the unit is plugged into a working electrical outlet and no other electrical device is using the same power source. Another electrical motor on the same circuit could cause interference with register operations. 2. Check that the Contr...

45 TAX SYSTEM PRESET In addition to the USA tax mode of ADD-ON TAX which is the standard factory setting for this register, two other tax systems are available as follows: 1. Canadian Tax System - Special tax programming for the taxation system in Canada. 2. VAT (Value Added Tax) - which means that ...

46 VAT TAX SYSTEM The VAT tax system, which stands for Value Added Tax, is most commonly used in Mexico and European Countries. With VAT tax, the tax amount is already included in the price of the item, yet the tax amount will also be printed as a separate item on the itemized receipt. Up to 4 VAT t...

47 CANADIAN TAX SYSTEM To choose the Canadian Tax System, please complete the following: 1. Enter the Program Mode: Move the Control Switch to the "PRG" position. 2. Type [3] , type [1] , then press the [R/A] key to set the register for Canadian Tax System. 3. Program the Tax Rate as follows...

49 ROYAL 210dx Electronic Cash Register ACCESSORIES ORDER FORM Item Description Part Number Replacement Cash Drawer (4-slot bill tray) (does not include removable coin tray) S11303020LF Replacement 4-Slot Coin Tray S11302930LF Coin Tray Slot Divider (Plastic Separator) 11302920LF Duplicate Cash Draw...

50 LIMITED WARRANTY ROYAL ELECTRONIC CASH REGISTER LIMITED WARRANTY Royal Consumer Information Products, Inc. (“Royal”) at 1160 U.S. Highway 22 East, Suite 301, Bridgewater, NJ 08807 USA warrants that your NEW Royal Electronic Cash Register or Time Clock (“Product”) is free of defects of workmanship...

210 dx Electronic Cash Register 210dx 1-800-272-6229 {US} 1-888-266-9380 {Canada} 01-800-849-4826 {Mexico} © Copyright, Royal Consumer Information Products, Inc. 2013, All Right Reserved. 210dxim0413A ROYAL ® Consumer Information Products, Inc. 1160 US Highway 22 East Suite 301 Bridgewater, NJ. 0880...