Page 2 - LIMITED WARRANTY
LIMITED WARRANTY Copyright Rose Electronics 2008. All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including photocopying and recording, without the prior written permission of Rose Elect...
Page 3 - TABLE of CONTENTS; Contents
TABLE of CONTENTS Contents Page Disclaimer ........................................................................................................................................................................ 1 Introduction ............................................................................
Page 5 - INTRODUCTION; Disclaimer
INTRODUCTION ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 1 Disclaimer While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from t...
Page 6 - Features; Package contents; Compatibility
2 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Features Six models available: 4-port model (PC or Multi-platform) 8-port model (PC or multi-platform) 16-port model (PC or multi-platform) Supports PC or Multi-platform systems Solid-state embedded unit, has no disk drive for maximum rel...
Page 8 - OVERVIEW; System overview
OVERVIEW 4 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL System overview The UltraView Remote 2 is a versatile and powerful product that can extend the range of access to your computers from anywhere in the world. It is designed to provide seamless and trouble-free access from any workstatio...
Page 9 - MODELS; Figure 1. UltraView Remote 2 Models
MODELS ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 5 UPR-1R04UB/2 - UER-1R04UB/2 Connector Type Power IEC320 CPU (4) DB25F KVM (1) DB25F RS232 RJ12F Network RJ45F UPR-1R08UB/2 - UER-1R08UB/2 Connector Type Power IEC320 CPU (8) DB25F KVM (1) DB25F RS232 RJ12F Network RJ45F UPR-1R16UB/2 - UE...
Page 10 - INSTALLATION; UltraView Remote 2 Installation; Connecting the KVM station; Figure 2. Connecting a KVM
INSTALLATION 6 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL UltraView Remote 2 Installation Installing the UltraView Remote 2 is a very easy process and should be performed by a designated administrator. The administrator will install, configure, and set-up user access profiles. A network a...
Page 11 - Connecting the Computers / Servers; Figure 3. Connecting Computers; Connecting to the network; Figure 4. Connecting to the Network
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 7 Connecting the Computers / Servers Connect each computer to the UltraView Remote 2 using the appropriate CPU adapter cable designed to interface to the type of computer being connected (PS/2, Unix, SUN, DEC, Apple, etc). Connect the DB25M end o...
Page 12 - Cascading units; Figure 5. Cascading units
8 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Cascading units If your system demands are greater than a single model can provide, you can cascade the UltraView Remote 2 to other UltraView Pro or ServeView Pro models. The total number of cascaded units that can be added is equal to the tota...
Page 13 - UNIT CONFIGURATION; Configuring the UltraView Remote 2 IP Input module; admin; Figure 6. Configuration Menu
UNIT CONFIGURATION ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 9 Configuring the UltraView Remote 2 IP Input module When you locally connect to the UltraView Remote 2 unit for the first time the Unit and Network must be configured. Follow the recommended procedure below to configure all mo...
Page 14 - Keyboard Layout; Figure 8. Network Configuration Menu; MAC address
10 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Keyboard Layout Using the left and right arrow keys, select the keyboard type expected from the host computers. Admin password Enter an administrator password of at least six characters that has a mix of letters and numerals. The background co...
Page 15 - Figure 9. Secure Keys Encryption
. ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 11 Screen #3 is a secure keys screen that will display after the network information has been entered. Figure 9. Secure Keys Encryption This screen uses mouse movements and keyboard inputs to create random data. This unpredictable information i...
Page 17 - Connecting Remotely
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 13 Connecting Remotely With the Unit and the Network configured properly, start a web browser like IE or Netscape from any workstation connected to the same network your UltraView Remote 2 is connected to. Type in the UltraView Remote 2’s assigne...
Page 18 - User Accounts
14 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL (Following describes each of the Configuration Tabs. User Accounts Allows you to create and manage up to sixteen separate user accounts, each with separate access permissions. Account #1 is the admin account. Enter User name, password. Tick/un...
Page 19 - Unit Configuration
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 15 User Name All user names must consist of lower case characters or numbers only . No symbols or upper case characters are permissible. The user name can be between 1 and 16 characters in length. Password Passwords are case sensitive and can inc...
Page 21 - Time and Date Configuration
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 17 Background refresh rate Use the arrow keys to alter the refresh rate for screen images via remote links. This allows you to tailor the screen refresh to suit the network connection speeds. The options are: Slow, Medium, Fast or Disabled. When ...
Page 22 - Network configuration; Use DHCP
18 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Network configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network. MAC address Media Access Control address – this is the unique and unchangeable code that was hard coded wit...
Page 23 - HTTP Port; Host Configuration; Name
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 19 HTTP Port This is the logical link that communications with a remote web browser will be channeled. The default setting of 80 is an established standard for web (HTTP – HyperText Transfer Protocol) traffic though this can be changed to suit yo...
Page 24 - Logging and Status; To copy and paste the log
20 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Hotkey / KVM Port Declare the hot key sequence, or Remote Port Direct address that will cause the KVM switch module to link with the required host system. Remote Port Direct addresses must be entered within square brackets. To set-up the hotke...
Page 25 - KVM Switch Module Configuration
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 21 KVM Switch Module Configuration Connect to the unit directly from the local KVM station. A computer must be connected to CPU port #1 and powered on. Using the local keyboard, press and release the Ctrl key, then within 2 seconds press the F12 ...
Page 26 - Configure System; Figure 13. Configure system menu; Expansion; Maximum computers
22 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Configure System Figure 13. Configure system menu To configure the local keyboard or mouse type, use the up/down arrow keys and select keyboard or mouse and press enter. A display box will appear listing the choices for the keyboard or mouse. ...
Page 27 - Scan settings; Scan mode; Table 1. Typematic rate; Delay
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 23 Scan settings The scan settings section determines the amount of time in seconds that a computer’s video is displayed before automatically switching to the next sequential computer. The scan mode can be turned on or off and set to automaticall...
Page 28 - Sun Language; Configure computers; Figure 14. Configure computers; Computer name
24 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Sun Language If the Sun keyboard type you are using is not a US Sun keyboard, the language can be changed to the correct language keyboard. To change the language type, select “Sun Language” and press enter. A list box will display showing the...
Page 29 - Keyboard choices; Configure overlay; Figure 15. Configure overlay; Miscellaneous; Color scheme
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 25 Keyboard choices Mouse choices PC1 PS/2 PC2 PS/2 wheel PC3 Serial 2-button USB-PC Serial 3-button USB-Sun Apple* Sun* * Available on multi-platform models only. Configure overlay The “Configure overlay” menu is used to co...
Page 30 - Resolution; Computer select window
26 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Resolution Use this configuration to set the resolution for the KVM stations video if no computer video is present. To change the setting, select “Resolution” and press enter. A selection box will appear listing the choices. The default settin...
Page 32 - Font
28 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Fade out (seconds) This controls how long the computer label displays before disappearing. A value of zero (0) disables this function and the label will not be displayed. A value of 255 causes the computer label to always be displayed. To chan...
Page 33 - Security; Figure 16. Configure security; Configuration password
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 29 Security The Security set-up provides an additional administrator and user access control system that is independent from the UltraView Remote 2 IP Access Module’s security system. The “Configure security” menu allows for setting a configurati...
Page 34 - OPERATION; Remote System Operation; Connecting using a web browser; Viewer encryption settings
OPERATION 30 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Remote System Operation Connecting using a web browser Connecting to the UltraView Remote 2 from a network location or over the internet can be done two ways; using the Built-in Java VNC Viewer or Downloading Windows VNC Viewer from ...
Page 35 - VNC Viewer Toolbar; Figure 17. VNC Viewer Toolbar; Controls Tab; Single Mouse Mode
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 31 VNC Viewer Toolbar Figure 17 shows the VNC Viewer toolbar and an explanation of each toolbar tab. The VNC viewer uses a two mouse cursor technique to identify if you are working on the VNC Viewer or the remote PC’s desktop. The local cursor is...
Page 37 - Host Tab; Figure 18. Host Configuration window
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 33 Host Tab The “Host” tab on the toolbar allows you to easily switch to any CPU port on the unit or system. Each of the 128 Host locations can be set-up with the appropriate keyboard command to switch to that port. These keyboard commands are se...
Page 38 - Figure 19. Computer Select Window
34 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Using the VNC Viewer and not the Java applet, you can also directly access the KVM switch module using keyboard commands or the Hosts feature. Using the Java applet, each keyboard commands to instruct the KVM Switch module to exercise an optio...
Page 39 - Keyboard Commands; Command
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 35 Keyboard Commands Keyboard commands can be used to further customize the KVM switch module. These commands can be invoked directly from a local or remote keyboard or from the “Command, Keyboard commands” tab on the VNC view toolbar. (To use th...
Page 40 - Trouble Shooting; Troubleshooting; Remote network users are unable to contact the unit
Trouble Shooting 36 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Troubleshooting Remote network users are unable to contact the unit Check that the correct address is being used by the remote users. Check the network settings. Check that the user’ network address has not been excluded i...
Page 42 - Service and Support; Maintenance and Repair; Technical Support
Service and Support 38 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Maintenance and Repair This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or maintenance, you must first obtain a Return Authorization (RA) number from Rose Electronics or an au...
Page 43 - SAFETY; Safety; Safety and EMC Regulatory Statements; WARNING
SAFETY ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 39 Safety This Unit has been tested for conformance to safety regulations and requirements, and has been certified for international use. Like all electronic equipment, the Unit should be used with care. To protect yourself from possible i...
Page 44 - APPENDICES; Appendix A – Specifications; Part Number
APPENDICES 40 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Appendix A – Specifications Dimensions Width Depth Height 4 / 8 port 16.7” / 42.4cm 15.2” / 38.6cm 1.75” / 4.5cm 16 port 16.7” / 42.4cm 15.2” / 38.6cm 3.50” / 9.0 cm Weight 4-port units 8-port units 16-port units 6.9 lbs / 3.1 kg 9....
Page 45 - Appendix C - RackMount; Appendix D – Firmware upgrade
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 41 Appendix C - RackMount The rack mount kit includes the following items: Two black anodized mounting brackets Four 6 - 32 x 3/8” flat head mounting screws To rack mount your UltraView Remote 2 unit, attach the two rack mounting brackets to ...
Page 46 - Appendix E – IP Access Control; Setting IP access control; Single locations; Address ranges
42 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Appendix E – IP Access Control Setting IP access control The golden rule with this feature is ‘Include before you exclude’ or to put it another way ‘Arrange allowed addresses in the list before the denied addresses’. This is because the positi...
Page 47 - Mask
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 43 Ignoring the initial three octets, the final six zeroes of the mask would ensure that the 32 addresses from .64 (01000000) to .95 (01011111) would all be treated in the same manner. See Net masks - the binary explanation for details. When defi...
Page 48 - Appendix F – VNC Viewer connection options
44 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Appendix F – VNC Viewer connection options When you are connecting to the UltraView Remote 2 unit using the VNC viewer, a number of options are available. Click the Options… button There are six tabbed pages of options: Color/Encoding Auto sel...
Page 49 - Scaling; Inputs
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 45 Scaling No Scaling No attempt is made to make the screen image fit the viewer window. You may need to scroll horizontally and/or vertically to view all parts of the screen image. Scale to Window Size Adjusts the server screen image to suit the...
Page 50 - Misc
46 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Misc Shared connection (do not disconnect other viewers) This option does not apply to UltraView Remote 2 unit. Full screen mode When ticked, the VNC viewer will launch in full screen mode. Use the menu key (usually F8) to exit from full scree...
Page 51 - Appendix G – VNC viewer window options
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 47 Load / Save Configuration File - Reload Allows you to load a configuration file saved from this, or another viewer. Configuration File - Save Allows you to save the current settings so that they can be copied from one viewer to another. Config...
Page 52 - Appendix H – Browser viewer options; Encoding and color level
48 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Appendix H – Browser viewer options When you are connecting to the UltraView Remote 2 unit using a Web browser and the VNC applet, a number of options are available. Click the Options… button There are four options pages: Encoding and color le...
Page 53 - Appendix I – Supported video modes
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 49 Misc Shared (don’t disconnect other viewers) This feature is restricted to software server versions of VNC and has no effect on UltraView Remote 2 unit installations. Render cursor locally This feature is restricted to software server versions...
Page 54 - Appendix J – Hotkey sequence codes
50 ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL Appendix J – Hotkey sequence codes These codes are used when defining hotkey switching sequences (macros) for host computers and allow you to include almost any of the special keys on the keyboard. Permissible key presses Main control keys (se...
Page 55 - Appendix K – Video distance capability; Legend
ULTRAVIEW REMOTE 2 INSTALLATION AND OPERATIONS MANUAL 51 Appendix K – Video distance capability The table below shows the distances, resolution, and quality of video that can be expected with normal or coax cabling. This table applies to the MASTER unit only. There will be some degradation when unit...
Page 58 - 0707 Stancliff Road
10707 Stancliff Road Phone: (281) 933-7673 Houston, Texas 77099 WWW.ROSE.COM
