Page 2 - Contents
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 2 Contents Safety Warning ..................................................................
Page 3 - bold italics
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 3 Safety Warning The purpose of this service manual is to provide sufficient information ...
Page 4 - Specifications
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 4 Specifications Model 871024N0 871024NF 871024NF-B 875024NF-B 871024NF-C 875024NF-C 8710...
Page 5 - Preset Temperature Adjustment; To adjust the preset temperature:
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 5 Preset Temperature Adjustment It is possible to choose a preset outlet water temperatur...
Page 6 - Wiring Diagram - Models with Mechanical Bypass
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 6 Wiring Diagram - Models with Mechanical Bypass
Page 7 - Wiring Diagram - Models with Solenoid Operated Bypass
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 7 Wiring Diagram - Models with Solenoid Operated Bypass
Page 8 - Sequence of Operation
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 8 Sequence of Operation Refer to ‘Sequence of Operation Component Diagram’ on page 9 to v...
Page 9 - Sequence of Operation Component Diagram; When the unit is preset at 40 or 43 degrees.
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 9 Sequence of Operation Component Diagram 1 Hot Water Tap 2 Bypass Control Valve 3 Water ...
Page 10 - Anti-Frost Heater Circuit
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 10 Anti-Frost Heater Circuit Models with an ‘F’ in the model number have an anti frost he...
Page 11 - In some instances electrical BP connectors
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 11 Superseded Model Current Model Item Description 871024 871024-B 875024-B 871024-C 8750...
Page 12 - Power Cord
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 12 Power Cord (item 780) Old Part Number WH0020071 / New Part Number 31-76652-00 This par...
Page 13 - Ambient Air Thermistor; Heat Exchanger Thermistor; In addition to the signal loom it will also be necessary to replace:; Inlet thermistor
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 13 • Anti-frost heater A, Pt Nº 31-71644-00 (item 705) • Anti-frost heater B, Pt Nº 31-71...
Page 14 - Overheat Limiter
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 14 In addition to the outlet thermistor it will also be necessary to replace: • Signal Lo...
Page 15 - In-series Gas Boosting; Note: models ending with -C do not require a solar bypass valve; In-series Gas Boosting 871024-C Solar Loline Installation
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 15 In-series Gas Boosting Temperature controllers must not be fitted if this water heater...
Page 16 - C for the system to operate correctly.
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 16 871024-C Solar Hiline Installation Note: This plumbing diagram is also applicable to 8...
Page 17 - Solar Bypass Valve Operation; Paloma Solar Bypass Valve; Inlet water from
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 17 Note: If an 871024 or 871024-B model heater is replaced with an 871024-C model heater ...
Page 18 - Removing a Solar Bypass Valve and Installing a Comparator
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 18 Removing a Solar Bypass Valve and Installing a Comparator 1. Ensure power and water to...
Page 21 - Standard Controller
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 21 • An Assistance call button provides a voice or alert tone when pressed that is audibl...
Page 22 - It does not stop either the
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 22 ON / OFF button This button must be pressed once to turn on the controller. The light ...
Page 23 - Deluxe Controller
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 23 Deluxe Controller (Shown with Bath-Fill control cover open) Note: If one or more contr...
Page 24 - Deluxe
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 24 Deluxe Controller Functions ON / OFF button Press once to turn on the controller. The ...
Page 26 - How to Fault Find
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 26 How to Fault Find When conducting fault finding techniques it is important to understa...
Page 27 - About the Operational Flow Charts; Notes and Abbreviations used on the Operational Flow Charts; Stepping gas rate change sequence by solenoid
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 27 About the Operational Flow Charts The Operational Flow Charts provide information on t...
Page 28 - Operational Flow Charts; Note: see page 27 for details on interpreting chart abbreviations.
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 28 Operational Flow Charts Plug In Power On Operation Flow Chart 1 1 Initial check normal...
Page 31 - Error Codes; Note: see page 27 for interpretation of abbreviations.
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 31 Error Codes The following table outlines the error codes, possible causes and diagnost...
Page 32 - Diagnostic Test Points; Refer to wiring diagram, page 6, for connector and wiring positions.
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 32 Diagnostic Test Points Refer to wiring diagram, page 6, for connector and wiring posit...
Page 33 - Maintenance Information; Null; Right digit in; Null Null; Flame Sensor Status
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 33 Maintenance Information Information relating to both the current and past operation of...
Page 34 - Displaying Maintenance Information
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 34 Displaying Maintenance Information Voltages up to 240 volts will be present within the...
Page 35 - Resetting Error Codes; To reset Error Code 99 it is necessary to:
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 35 Resetting Error Codes Most Error Codes can be reset by shutting off the hot water flow...
Page 36 - Fault Diagnosis Sequence (Fault Finding Chart G)
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 36 Fault Diagnosis Sequence (Fault Finding Chart G) NOTE: The bars are displayed for appr...
Page 37 - Fault Finding Chart 1
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 37 Fault Finding Chart 1 Voltages up to 240 volts will be present within the water heater...
Page 38 - Fault Finding Tests 1 – 4; Components will be “Live” when conducting tests, exercise caution.; Using an insulated tool, turn DIP switch 1 on
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 38 Fault Finding Tests 1 – 4 Components will be “Live” when conducting tests, exercise ca...
Page 39 - Fault Finding Chart 2
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 39 Fault Finding Chart 2 System Not Ready Is error code 14 displayed? YES Replace over te...
Page 40 - Fault Finding Tests 5 – 8; Isolate power before removing connector plugs
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 40 Fault Finding Tests 5 – 8 Isolate power before removing connector plugs Test 5 Test 6 ...
Page 41 - Fault Finding Chart 3
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 41 Fault Finding Chart 3 Ignition and Temperature Control Is error code 24 displayed? YES...
Page 42 - Fault Finding Tests 9 – 13; Tests 9 and 10 – Diagnostic Point 4; Test; Isolate power before removing
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 42 Fault Finding Tests 9 – 13 Isolate power when conducting resistance tests. “Live” comp...
Page 43 - Fault Finding Chart 3.1
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 43 Fault Finding Chart 3.1 Is error code 72 displayed? YES NO False flame detection malfu...
Page 44 - Fault Finding Chart 3.2
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 44 Fault Finding Chart 3.2 YES Is gas available? Test 14 NO Open the gas isolation valve....
Page 45 - Fault Finding Tests 14 – 22; Test 22 – Diagnostic Points 6 and 7; – Conduct test with water flowing
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 45 Fault Finding Tests 14 – 22 Isolate power when conducting resistance tests. “Live” com...
Page 47 - Fault Finding Chart 3.6
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 47 Fault Finding Chart 3.6 Is error code 65 displayed? YES NO Water flow servo malfunctio...
Page 48 - Fault Finding Tests 23 – 28; Test 23 - Diagnostic Point 18
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 48 Fault Finding Tests 23 – 28 Test 23 - Diagnostic Point 18 Test 24 - Diagnostic Point 1...
Page 49 - Fault Finding Chart 3.7
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 49 Fault Finding Chart 3.7 3.7 Is error code 16 displayed? **Is the Integrity inlet water...
Page 50 - Fault Finding Chart 3.8; Test 29 - Diagnostic Point 3; tests, exercise caution; Conduct test with water flowing
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 50 Fault Finding Chart 3.8 Fan current detecting circuit failure 3.8 NO 2 Replace the PCB...
Page 51 - Fault Finding Charts 4 and 4.1
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 51 Fault Finding Charts 4 and 4.1 1y = Water flow detected by water flow sensor 4 Test 28...
Page 52 - Fault Finding Chart 4.2
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 52 Fault Finding Chart 4.2 4.2 YES Is a comparator fitted? NO Is a solar bypass valve fit...
Page 53 - Fault Finding Chart 4.3
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 53 Fault Finding Chart 4.3 4.3 Replace the PCB assembly. Is the voltage between connector...
Page 54 - Fault Finding Chart 5
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 54 Fault Finding Chart 5 G NO YES YES NO YES Turn on power to the water heater Turn on th...
Page 55 - Fault Finding Tests 32 and 33; Burner Gas Pressure Check
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 55 Fault Finding Tests 32 and 33 Test 32 Components will be “Live” when conducting test, ...
Page 56 - Adjustment
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 56 Adjustment Adjustment of the burner pressure will not overcome problems associated wit...
Page 57 - Note which plug goes
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 57 Burner Change-Over Assembly: (Procedure 2) 1. Remove the front panel. Refer to Procedu...
Page 58 - o-ring from the base of the water heater.; Note: The proportional valve terminals are; Test for gas leaks with soapy water solution.
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 58 Proportional Gas Flow Regulating Valve: (Procedure 7) 1. Remove the front panel and Bu...
Page 59 - Heat Exchanger and Hot Water Outlet Connection Heaters; Reassemble in reverse order of above.
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 59 Anti-Frost Heaters: (Procedure 10) Note: Only models with an ‘F’ in the model number a...
Page 61 - remove the Over Heat Limiter Assembly.; Bathroom Controllers:
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 61 Over Heat Limiter Assembly: (Procedure 16) Note: When an over heat limiter is installe...
Page 65 - Replacement Parts List Exploded View 1 - 871024 Models
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 65 Replacement Parts List Exploded View 1 - 871024 Models Ref. No. Description 871024 001...
Page 67 - Replacement Parts List Exploded View 2 - 871024 Models
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 67 Replacement Parts List Exploded View 2 - 871024 Models Ref. No . Description 871024 13...
Page 69 - Description
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 69 Replacement Parts List Exploded View 3 - 871024-B & 875024-B Models Fitted with so...
Page 71 - Fitted with solenoid operated bypass
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 71 Replacement Parts List Exploded View 4 - 871024-B & 875024-B Models Fitted with so...
Page 73 - Item No
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 73 Replacement Parts List Exploded View 5 - 871024-C & 875024-C Models Fitted with so...
Page 76 - Gas Type Conversion Procedure; Isolate the power and gas supply to the water heater.
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 76 Gas Type Conversion Procedure 1. Isolate the power and gas supply to the water heater....
Page 77 - Figure 3
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 77 Figure 3 Figure 4 Figure 5
Page 78 - Warranty; Rheem water heater literature; Warranty Exclusions; REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 78 Warranty Electronic Instantaneous Gas Water Heater Warranty (Australia only) Warranty ...
Page 79 - Document Revision History; Title: Integrity 24L Service Instructions; Revision Details; Service Manual Issued for 24L Integrity
TM031 Integrity 24L Service Instructions REV: A D.O.I: 30/10/2007 This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 79 Document Revision History Title: Integrity 24L Service Instructions Document Number: T...