Page 2 - Equipment Approval Information; Notification to the Local Telephone Company; Important Information
2 Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.1 Notification to the L...
Page 3 - equipment and receiving antenna.
Important Information you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations. The telephone company may make changes in its communications facilities, eq...
Page 4 - FCC RF Radiation Exposure Statement; may not ensure compliance with FCC RF exposure guidelines.; Licensing
4 S E E M A R K I N G O N B O T T O M / B A C K O F P R O D U C T RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROU...
Page 5 - fcc rf r; Table of Contents
5 E quipmEnt A pprovAl i nformAtion .......................... 2 i ntErfErEncE i nformAtion ...................................... 3 fcc rf r AdiAtion E xposurE s tAtEmEnt ................. 4 l icEnsing ............................................................. 4 H EAring A id c ompAtibility .......
Page 7 - Introduction; with this product and save them for future reference.; It is possible to enhance your phone; more quickly by taking a few minutes to read this user’s guide.
Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Your Four-Line Speakerphone is a full-featured phone ideally suited for ...
Page 8 - Parts Checklist; Make sure your package includes the following items:; Telephone Jack Requirements; how to get one installed.; Important Installation Information; disconnected from the network.
Parts Checklist Make sure your package includes the following items: Telephone Jack Requirements To use this phone, you will need an RJ11C (for a single line) or a RJ14C (for two lines) type modular phone jack, which might look like the one pictured here, installed in your home or office. If you don...
Page 9 - Base Layout
Connections & Setup Base Layout NEW MESSAGE (indicator) ATTENDANT (button) ANSWERER (button) MEMO (button) EXIT (button) DELETE (button) PRIVACY (button) PAGE (button) TRANSFER (button) REDIAL/ FORMAT (button) VOLUME +/- (buttons) FLASH (button) * (button) HEADSET (button) PLAY/STOP (button) SEL...
Page 10 - Important Installation Guidelines; installation or replacement.; Installing the Phone; wall jacks to accomodate all four lines.
10 Important Installation Guidelines • Install telephone near both a telephone (modular) jack and an electrical power outlet.• Avoid sources of noise, such as a window by a busy street, and electrical noise, such as motors, microwave ovens, and fluorescent lighting. • Avoid heat sources, such as hea...
Page 12 - work properly. You may choose to share or privatize lines 2, 3 and 4.; Data Port; reach your fax machine if they dial the line 4 number.
12 • The Phone ID (01 to 16) is unique. When more than one phone using the same Phone ID is detected, only one phone with that ID will be valid. The phone IDs for the other phone(s) is automatically erased, and the phone(s) intercom indicators blink. You must use the Menu options to select a new Pho...
Page 13 - INTERCOM; Answering system; ANSWERING SYSTEM
1 System Verification Use the following procedures to test system configuration and identify possible line con- nection errors. The phone must be connected to the power outlet, Line 1 must be con- nected to the LINE 1 + 2 jack, and the phone must have a phone ID. VERY IMPORTANT: In order to achieve ...
Page 14 - Auto Attendant; the MAIN MENU prompt display.; Language; SET; Volume; scale is displayed during volume adjustment.; Ringer Volume; according to the current setting.; Speakerphone, Handset, and Headset Volume; Programming the Telephone
14 Auto Attendant Turn on auto attendant function by pressing the ATTENDANT button, the blue indicator will light. For detail information on auto attendant setting, please refer to Auto Attendant section. Programming the Telephone When programming the phone, if at any time you wish to discontinue or...
Page 15 - Ringer Tone; SET PHONE OPTIONS; Priority Line; SET PRIORITY LINE
15 Ringer Tone The ringers for all four lines may be set independent of one another.1. Press the MENU button while in standby mode.2. Use the VOL (+ or -) buttons to scroll up or down to SET PHONE OPTIONS . 3. Press the SEL/SAVE button.4. Use the VOL (+ or -) buttons to scroll up or down to SET RING...
Page 16 - Delay Ring; Phone ID; SET PHONE ID; Phone Name
1 Delay Ring Use this setting to delay the Central Office ring.1. Press the MENU button while in standby mode.2. Use the VOL (+ or -) buttons to scroll up or down to SET PHONE OPTIONS . 3. Press the SEL/SAVE button.4. Use the VOL (+ or -) buttons to scroll up or down to SET DELAY RING . 5. Press the...
Page 17 - Intercom Auto Answer; cally activating the speaker.; Flash Time
1 5. Press the SEL/SAVE button.6. Use the touch-tone pad to enter the phonebook name (up to 8 characters). More than one letter is stored in each of the number keys. For example, to enter “Lorraine,” press the 5 key three times for the letter L. Press the 6 key three times for the letter O. Press th...
Page 18 - Call Alert Tone; or; Display Contrast; adjusts with each press of the button.
1 Call Alert Tone Turn on the Call Alert to hear a tone for incoming calls while you are on the telephone. This function notifies you that there is a incoming call while you are using the phone. If you do not want this tone to disturb your conversation, you can set it to OFF.1. Press the MENU button...
Page 19 - Local Area Code; SET AREA CODE; Regional Area Codes; displayed as 10 digits.
1 Local Area Code 1. Press the MENU button while in standby mode.2. Use the VOL (+ or -) buttons to scroll up or down to SET AREA CODE . 3. Press the SEL/SAVE button.4. Use the VOL (+ or -) buttons to scroll up or down to LOCAL AREA CODE . 5. Press the SEL/SAVE button. Enter Number shows in the disp...
Page 20 - Manually Setting the Time and Date; SET CLOCK; Hour Format; SET HOUR FORMAT
20 Manually Setting the Time and Date The time and date is automatically set when you receive the first CID call. To manually reset the time and date, follow the steps below.1. Press the MENU button while in standby mode.2. Use the VOL (+ or -) buttons to scroll up or down to SET TIME & DATE . 3...
Page 21 - Restoring the Default Settings; RESTORE TO DEFAULTS; Pickup Delay; Programming the Answering System
21 6. Use the VOL (+ or -) buttons to scroll up or down to select 12-HOUR or 24-HOUR . 7. Press the SEL/SAVE button to save. Restoring the Default Settings This feature allows you to reset the menu to the original factory default settings.1. Press the MENU button while in standby mode.2. Use the VOL...
Page 22 - Message Length; Call Screening; Message Interrupt
22 Message Length This sets the maximum recording time for the caller to leave a message when the answer- ing function is on.1. Press the MENU button while in standby mode.2. Use the VOL (+ or -) buttons to scroll up or down to ANSWERING SYSTEM . 3. Press the SEL/SAVE button.4. Use the VOL (+ or -) ...
Page 24 - Auto Attendant Pickup Delay; AUTO ATTENDANT; AUTO ATTENDANT; Programming the Auto Attendant
24 Programming the Auto Attendant Auto Attendant will pick up and redirect incoming calls to other extensions in the system per the caller’s input. After you have finished programming this feature, press the AT- TENDANT button on the base to activate. The button will light when Auto Attendant is act...
Page 25 - set accordingly with the selected hour.; Set Night Time for Auto Attendant; Set Night Time ON / OFF
25 6. Use the VOL (+ or -) buttons to scroll up or down to select the hour. AM or PM will be set accordingly with the selected hour. 7. Press the SEL/SAVE button to save, and the curser moves to the minutes field.8. Use the VOL (+ or -) buttons to scroll up or down to select the minute.9. Press the ...
Page 26 - Set Weekend Greeting; Set Valid ID; listed extension number.; lines. Each station is interconnected to all others by an intercom.; Basic Operation
2 6. Use the VOL (+ or -) buttons to scroll up or down to choose ON or OFF . The default is OFF. 7. Press the SEL/SAVE button to save. Set Weekend Greeting There are two options for you to select from for your Weekend Greeting. The Night Greet- ing option will play your Night Greeting from Friday ni...
Page 27 - timer serves for 4 lines.; Making Calls with the Optional Headset
2 Making Calls with the Handset 1. Pick up the handset and the phone automatically selects the priority line. If the priority line is occupied, it selects an open line. OR Pick up the handset and press a LINE button to select a line. 2. Wait for a dial tone, then dial a phone number.3. Hang up the h...
Page 28 - Answering Calls; another line without putting the call on hold first.; Switching Between the Speakerphone, Handset, and Headset; indicator turns on. Hang up the handset.; Mute; NOTE: Switching from speakerphone to handset cancels mute.
2 Pre-dialing 1. With the phone idle and the handset on the cradle, manually enter the telephone num- ber. The telephone number shows in the display. 2. Press the DIAL or SPEAKER button, or lift the handset to take a line, and the telephone number is automatically dialed. Answering Calls If you rece...
Page 29 - Do Not Disturb; call even if the Do Not Disturb function is activated.; Hold; Placing a Call on Hold; on hold. Anyone trying to access the line receives an error tone.; Releasing a Call from Hold; Flash
2 Do Not Disturb This feature is set at individual telephones to disable (silence) an incoming ring signal, intercom ring, or page. When there is an incoming call or an intercom call, the status indi- cators function as normal but the phone will not ring.1. When the unit is idle, press the PRIVACY b...
Page 30 - Reviewing the Redial Numbers; DIAL, or a line button to dial the phone number.; Transferring a Call to Another Station; line rapidly flashes red and rings during call transfer.; Receiving a Transferred Call from Another Station; incoming call by pressing the corresponding line button.
0 2. Press the REDIAL/FORMAT button NOTE: The redial function will not operate if the number to be redialed contains more than 32 digits. If the number is longer than that, you will hear an error tone. Reviewing the Redial Numbers Your phone records up to six previously dialed phone numbers.1. When ...
Page 31 - Privacy; Providing Privacy; Conference Calls; have someone on the line, skip to step 2.; To disconnect one party:; party is automatically disconnected.; To disconnect both parties:; Hang up the handset, or press the SPEAKER or HEADSET button.
1 Privacy While in use, a line can be secured so that no one else can listen to the conversation. This feature only applies to 25423, 25424, 25425, 25413, 25414, 25415, 25403 and 25404 phones. However, other phone which are not compatible with these models can still access the line. Providing Privac...
Page 32 - wait until the indicator turns off before making an intercom call.; Answering an Intercom Call; shows the caller’s name and phone ID.; Intercom Hold; • When the intercom is on hold, you may not receive another intercom.; Intercom Calls
2 Intercom Calls One-Touch Intercom NOTE: If the INTERCOM indicator is turned on (solid red), the intercom is in use. You must wait until the indicator turns off before making an intercom call. 1. Press the INTERCOM/MEMORY LOG button (1-16) for the station you want to intercom with. The SPEAKER turn...
Page 33 - Intercom Conference Calls; the line for the party you want to conference with.; the other party is automatically disconnected.; Hang up the handset, or press the SPEAKER button.; Paging All Stations; cally activate their speakerphones and receive your page.
Intercom Conference Calls This feature allows you to have a 3-way conversation using the intercom feature and an open line.1. Place a call or make an intercom call.2. Press the HOLD button.3. Place a call on another line or make an intercom call.4. Press the CONFERENCE button.5. Speak to both partie...
Page 34 - Summary Screen; Caller ID; Receiving and Storing CID Records; a new call automatically replaces the oldest call in memory.; Reviewing CID Records; to scroll through the call records.
4 Caller ID Summary Screen The summary screen shows the current time, current date, number of CID records to be re- viewed and total number of records saved to CID memory. It is displayed until any button is pressed. Within 60 seconds of receiving a new call, the new caller information is displayed....
Page 35 - RESS DELETE AGAIN; Dialing Back; If You Programmed Your Local Area Code; number; If You Did Not Program Your Local Area Code
5 Deleting a CID Record To delete the record shown in the display, press the DELETE button once. Deleting All Call Records This feature allows you to clear all CID records at once.1. While viewing a CID record, press and hold the DELETE button. P RESS DELETE AGAIN CLEAR ALL CALLER ID shows in the di...
Page 36 - Storing a Number and Name in Memory; NOTE: To cancel the storing procedure at any time, press EXIT.; Memory
Call Waiting Caller ID This feature allows you to see who is calling when you hear the call waiting beep. The caller identification information appears in the display after you hear the tone. • Press the FLASH button to put the person to whom you’re talking on hold and answer the incoming call. IMPO...
Page 37 - Press the EXIT button when you are finished reviewing memories.; Editing a Name or Number Stored in Phone Book (Directory) Memory; Name and Number in Memory section.; Storing the Last Number Dialed
NOTE: If there is a record stored in selected memory location “OVERWRITE?” shows in the display. Press STORE to confirm overwrite or press the EXIT button, then select a new location. 7. Repeat steps 1-6 for any additional names and numbers you want to store, up to 94, in phone book memory. NOTE: Th...
Page 38 - Storing a Pause in Memory; The number automatically dials.
4. Add the name as explained in the Storing A Name and Number in Memory section.5. Press the STORE button. ENTER LOCATION shows in the display. 6. Press the DIR button to store the redial number in the Phone Book memory or press an INTERCOM/MEMORY LOG button (1-16) to store the redial number in that...
Page 39 - NOTE: Press the EXIT button to cancel the “delete” function.; Clear All Memories; Chain Dialing; For example
To delete an INTERCOM/MEMORY LOG:1. Press the DIR button.2. Press the corresponding button (1-16) for the Intercom/Memory Log you want to delete. 3. Press the DELETE button to delete, DELETE -DELETE AGAIN shows in the display. 4. Press the DELETE button again to confirm. NOTE: Press the EXIT button ...
Page 40 - Answering System; incoming message can be set in MENU.; Turning the Answering System On/Off; when the function is activated.; Recording a Greeting; Playback and Erasing a Greeting; PLAYBACK GREETING; Answering System Operation
40 Answering System You can set one or more additional phones to act as an Answering System (up to 16 units in the system), each Answering System can pick up only one line at a time. To prevent several Answering System units picking up the same call, you should assign different pickup delay times fo...
Page 41 - standard message and will be included in the message counter.
41 Recording Incoming Messages The unit will answer incoming calls or routed calls after X rings (pickup delay set in MENU) and play the outgoing greeting. After hearing the greeting followed by a long beep, the caller can leave a message. The message counter shows new number of messages.If there is...
Page 42 - Press the DELETE button again to confirm the deletion.; Accessing the Answering System from Another Location; lowing buttons on your keyboard:
42 Message Playback In idle mode, press the PLAY button once. The unit starts to playback the messages.If the unit has new messages, only the new messages will be played, otherwise all messages will be played. Unit will play messages to the end, then return to standby mode.During each message playba...
Page 43 - the user does not enter a command within 10 seconds.; Toll Saver Operation; system will answer the call after fifth ring.
4 Press 1 to review. Press 0 while playing a message to erase. Press 4 to turn on and off. Press 6 to play greeting. Press 9 to record a greeting, press 9 again to stop taking message. Press 7 to review menu again. 4. Enter the remote commands.5. To exit remote operation, hang up. The system will au...
Page 44 - different pickup delay times for each Auto-Attendant units.; Turn Auto Attendant On/Off; Auto Attendant Sequence for Callers; will be played if the answering system is set to off.; Recording Auto Attendant Greetings; Auto Attendant Operation
44 Auto Attendant You can set this phone to function as the Auto-Attendant. A phone designated as an Auto- Attendant will pick up and redirect incoming calls to other extensions in the system. Each Auto-Attendant can pick up only one line at a time, so you may wish to have more than one Auto-Attenda...
Page 45 - Playback and Erasing Auto Attendant Greetings
45 Auxiliary Greeting is played when an outside caller presses the “0” key twice after hearing the Day or Night message. It is supposed to be recorded by you to tell the caller about the extension number list. The Default Auxiliary Greeting is “Please enter your party’s exten- sion.”You can follow t...
Page 46 - The default greeting cannot be deleted.; Using Multiple Auto Attendants; Display Messages; 0 TOTAL CALLS
4 9. To erase the recorded greeting, press DELETE button during greeting playback. Press DELETE again to confirm the deletion. The default greeting will play back once after deletion. NOTE: The default greeting cannot be deleted. 10. To stop playback, press EXIT. Using Multiple Auto Attendants An Au...
Page 47 - Operation By Battery; except the intercom call function and cordless handset.; Operation without Power; display will illuminate.; sure the line cords are not damaged.; Troubleshooting Guide
4 Operation By Battery If the power cord is not plugged into the unit, and the battery is available, the unit enters Battery Operation Mode. In this mode, the unit fully supports all operational features, except the intercom call function and cordless handset. NOTE: Under battery operation mode, the...
Page 49 - Warranty Assistance; Manager, Consumer Relations; Accessory Information
4 Warranty Assistance If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolv...
Page 51 - • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS; or exclusions may not apply to you.; Warranty Information
51 Product Registration:• Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WAR...
Page 52 - Index
52 A Accessing the Answering System from Another Location 42 Accessory Information 49 Answering an Intercom Call 32 Answering Calls 28 Answering System 13, 40 Auto Attendant 44 Auto Attendant 14 Auto Attendant Pickup Delay 24 Auto Attendant Sequence for Callers 44 B Base Layout 9 Basic Operation 26 ...