RCA 1103 - Manual

Slimline Phone

User’s Guide

Please read this manual before operating
product for the first time.

Visit the RCA web site at www.rca4phones.com

Model 1103

Equipment Approval Information

Your telephone equipment is approved for connection to the

Public Switched Telephone Network and is in compliance with

parts 15 and 68, FCC Rules and Regulations and the Technical

Requirements for Telephone Terminal Equipment published by

ACTA.

1 Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among

other information, the US number and Ringer Equivalence

Number (REN) for the equipment . You must , upon request ,

provide this information to your telephone company.

The REN is useful in determining the number of devices you may

connect to your telephone line and still have all of these devices

ring when your telephone number is called. In most (but not all)

areas, the sum of the RENs of all devices connected to one line

should not exceed 5. To be certain of the number of devices you

may connect to your line as determined by the REN, you should

contact your local telephone company.

A plug and jack used to connect this equipment to the premises

wiring and telephone network must comply with the applicable

FCC Part 68 rules and requirements adopted by the ACTA . A

compliant telephone cord and modular plug is provided with

this product . It is designed to be connected to a compatible

modular jack that is also compliant . See installation instructions

for details.

Notes

This equipment may not be used on coin service provided by the

telephone company.

Party lines are subject to state tariffs, and therefore, you may

not be able to use your own telephone equipment if you are on

a party line. Check with your local telephone company.

Notice must be given to the telephone company upon

permanent disconnection of your telephone from your line.

If your home has specially wired alarm equipment connected to

the telephone line, ensure the installation of this product does

not disable your alarm equipment . if you have questions about

what will disable alarm equipment , consult your telephone

company or a qualified installer.

This corded phone is a type that is not intended to be repaired

by customer (user).

US Number is located on the cabinet bottom.

REN Number is located on the cabinet bottom.

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2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may

harm the telephone network, the telephone company shall, where

practicable, notify you that temporary discontinuance of service

may be required. Where prior notice is not practicable and the

circumstances warrant such action, the telephone company may

temporarily discontinue service immediately. In case of such

temporary discontinuance, the telephone company must: (1)

promptly notify you of such temporary discontinuance; (2) afford

you the opportunity to correct the situation; and (3) inform you

of your right to bring a complaint to the Commission pursuant

to procedures set forth in Subpart E of Part 68, FCC Rules and

Regulations.

The telephone company may make changes in its communications

facilities, equipment , operations or procedures where such action

is required in the operation of its business and not inconsistent

with FCC Rules and Regulations. If these changes are expected to

affect the use or performance of your telephone equipment , the

telephone company must give you adequate notice, in writing, to

allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is

subject to the following two conditions: (1) This device may not

cause harmful interference; and (2) This device must accept any

interference received, including interference that may cause

undesired operation.

This equipment has been tested and found to comply with the

limits for a Class B digital device, pursuant to Part 15 of the FCC

Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference

will not occur in a particular installation.

If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

Reorient or relocate the receiving antenna (that is, the antenna

for radio or television that is “receiving” the interference).

Reorient or relocate and increase the separation between the

telecommunications equipment and receiving antenna.

Connect the telecommunications equipment into an outlet on

a circuit different from that to which the receiving antenna is

connected.

If these measures do not eliminate the interference, please

consult your dealer or an experienced radio/television technician

for additional suggestions. Also, the Federal Communications

Commission has prepared a helpful booklet , “How To Identify and

Resolve Radio/TV Interference Problems.” This booklet is available

from the U.S. Government Printing Office, Washington, D.C. 20402.

Please specify stock number 004-000-00345-4 when ordering

copies.

Caution: The changes or modifications not expressly approved

by the party responsible for compliance could void the user's

authority to operate the equipment .

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid

Compatibility.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set

forth for an uncontrolled environment . This equipment should be

installed and operated with a minimum distance of 20 centimeters

between the radiator and your body. This transmitter must not be

co-located or operated in conjunction with any other antenna or

transmitter.

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Industry Canada (I.C.) Notice

This product meets the applicable Industry Canada technical

specifications.

Le présent materiel est conforme aux specifications techniques

applicables d'Industrie Canada.”

The Ringer Equivalence Number is an indication of the maximum

number of terminals allowed to be connected to a telephone

interface. The termination on an interface may consist of any

combination of devices subject only to the requirement that the

sum of the Ringer Equivalence Numbers of all the devices does not

exceed five.

L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre

maximal de terminaux qui peuvent être raccordés à une interface

téléphonique. La terminaison d'une interface peut consister en

une combinaison quelconque de dispositifs, à la seule condition

que la somme d'indices d'équivalence de la sonnerie de tous les

dispositifs n'excède pas 5.''

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme

NMB-003 du Canada.

Modular

telephone

line jack

Wall plate

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment , basic safety precautions

should always be followed to reduce the risk of fire, electric shock

and injury to persons, including the following: 1. Do not use this

product near water, for example, near a bath tub, wash bowl,

kitchen sink or laundry tub, in a wet basement or near a swimming

pool. 2. Avoid using a telephone (other than a cordless type) during

an electrical storm. There may be a remote risk of electric shock

from lightning. 3. Do not use the telephone to report a gas leak in

the vicinity of the leak.

Introduction

Your telephone is designed to give you flexibility in use and high

quality performance. To get the most from your new telephone, we

suggest that you take a few minutes right now to read through this

instruction manual.

CAUTION: When using telephone equipment , there are

basic safety instructions that should always be followed.

Refer to the IMPORTANT SAFETY INSTRUCTIONS

provided with this product and save them for future

reference.

NOTE: This phone uses Touch-Tone dialing service only. For

this telephone to function properly, you must use Touch-Tone

service available through your local telephone company.

Before You Begin

Telephone Jack Requirements

To use this phone, you need an RJ11C type

modular telephone jack, which might look like

the one pictured here, installed in your home. If

you don’t have a modular jack, call your local

phone company to find out how to get one

installed.

Important Installation Information

Never install telephone wiring during a lightning storm.

Never install telephone jacks in wet locations unless the jack is

specifically designed for wet locations.

Never touch non-insulated telephone wires or terminals, unless

the telephone line has been disconnected at the network

interface.

Use caution when installing or modifying telephone lines.

Temporarily disconnect any equipment connected to the phone

such as faxes, other phones, or modems.

Handset Layout

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Installing the Phone

Your telephone should be placed on a level surface such as a

desk or table top, or you can mount it on a wall. A desktop/wall

mounting pedestal is built into the base of the phone.

Slide the RINGER volume switch (on the handset) to the desired

volume.

Set the receiver volume switch (on the handset) to the desired

listening volume.

Plug the telephone line cord into a modular wall phone jack.

Store the extra cord in the grooves in the base.

Wall Mount Installation

Your telephone may also be mounted on a wall plate (not included).

NOTE: In desktop or wall mount mode, you may want to wrap
the excess telephone line cord around the mounting bracket on
the bottom of the base.

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1103

Printed in China

11-21

FLASH

(button)

REDIAL

(button)

Receiver

volume

switch

Ringer

volume

switch

Please do not send any products to the Indianapolis address listed in

this manual or on the carton. This will only add delays in service for

your product .

Visit the RCA web site at www.rca4phones.com

Telephone Operation

Redial

This unit redials up to 32 digits. To automatically redial the last

number you called:

Pick up the handset and wait for a dial tone.

Press the redial button.

Flash

Press the

flash

button to activate custom calling services such as

call waiting or call transfer. Custom calling services are provided

by the phone company.

Receiver Volume

You may control the listening level with the volume switch on the

bottom of the handset . It has 3 levels: lo, mid, and high.

Ringer Volume

You may control the ringer volume level with the switch located

below the redial button on the handset .

= ringer tone will be loud
= ringer tone will be low
= telephone will not ring

Troubleshooting Tips

No dial tone.

Press and release the hook switch. Check the hook switch: Does

it fully extend when the handset is lifted from the cradle?

Phone doesn’t ring.

Make sure RINGER switch (located on the handset) is set to loud

or low.

Are you using too many phones on one line? (The total REN

of all phones on the same line should not be greater than the

maximum REN for your calling area. See Equipment Approval

Information).

Other party cannot hear you.

Make sure phone cord is securely plugged in.

Make sure extension phones are on the hook at the same time

you’re using the phone. It is normal for the volume to drop when

additional extension phones are used at the same time.

Phone “howls” when handset is placed near the base and handset

volume level is too high.

This is normal feedback due to handset volume level being set

to maximum.

General Product Care

To keep your telephone working and looking good, follow these

guidelines:

Avoid putting the phone near heating appliances and

devices that generate electrical noise (for example, motors or

fluorescent lamps).

Do not expose to direct sunlight or moisture.

Avoid dropping and other rough treatment to the phone.

Clean with a soft cloth.

Never use a strong cleaning agent or abrasive powder because

this will damage the finish.

Retain the original packaging in case you need to ship the

phone at a later date.

Warranty Assistance

Your sales receipt will be required to demonstrate proof of

purchase in order to validate your warranty eligibility. You may

want to attach either the original, or a photocopy, of your sales

receipt to this booklet for future reference.

If this product was received as a gift , it is suggested you jot down

the date of gift receipt , as this information will be valuable should

service be required during the warranty period. If the equipment is

causing harm to the telephone network, the telephone company

may require that you disconnect the equipment until the problem

is resolved.

Purchase Date or Date Received as Gift

Name of Store

For instructions on how to obtain warranty service, you may call Cus

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tomer Care at 1-877-722-4908 or you may visit our website at

www.rca4phones.com

. If you prefer, you may write to us at:

Supreme Power USA LLC

PO Box 501045

Indianapolis IN 46250-1045

Please do not send products to this address as it only adds

delays in service and may result in lost or damaged product .

This PO BOX is for written communication only.

If the equipment is causing harm to the telephone network, the

telephone company may require that you disconnect the equip

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ment until the problem is resolved.

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Limited Warranty

What your limited warranty covers:

Defects in materials or workmanship.

For how long after your purchase:

One year, from date of purchase. Please retain your sales

receipt , as that will act as your proof of purchase in order to

validate warranty status.

What we will do:

Provide you with a new or, at our option, a refurbished exchange

unit of same or similar model. The exchange model is under

warranty for the remainder of the original product's one year

warranty, or 90 days from the date the replacement product

was shipped to you, whichever is longer.

How to get service:

Call Customer Care at 1-877-722-4908. Please have your

product with you and please have your model number and date

code available when calling us. The model number and date

code can be found on the underside of the base unit .

I f yo u a re w i t h i n yo u r l i m i t e d wa r r a n t y p e r i o d a n d i t i s

determined that service is required:

We will ask that you properly pack your product to avoid

shipping damage. We recommend that you use the original

carton and packing materials.

We will ask you to include with your product the following:

Your name, return shipping address and daytime phone

number handwritten or typed on a sheet of paper

A legible copy of your sales receipt ( please do not send the

original sales receipt )

Ship your product prepaid, to the address we provide. We

suggest shipping your product via a traceable carrier, as we are

not responsible for lost , mis-directed or damaged shipments.

You may want to write the date shipped, carrier and tracking

number here:

Upon receipt of your product we will validate your product is

under warranty and if determined your product is warranty

eligible, we will ship to you a new or, at our option, a refurbished

exchange unit of same or similar model. This exchange unit will

be shipped to you at no cost .

What your limited warranty does not cover:

Customer Instruction. (Your Owners Manual provides information

re g a rd i n g o p e r a t i n g a n d i n s t a l l i n s t r u c t i o n s . A d d i t i o n a l

information may be obtained by contacting the retailer)

Installation and set up service adjustments.

Batteries.

Damage from misuse, neglect , unauthorized repair.

Products which have been modified or incorporated into other

products

Products that have been serviced by an unauthorized servicer.

Products purchased or serviced outside the USA or Canada.

Acts of nature, such as but not limited to, lightning damage.

Limitation of Warranty:

T H I S L I M I T E D W A R R A N T Y I S T H E O N L Y W A R R A N T Y

APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES,

EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES

O F M E R C H A N TA B I L I T Y O R F I T N E S S F O R A PA RT I C U L A R

PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN

INFORMATION GIVEN BY SUPREME P OWER USA LLC, ITS

AGENTS, EMPLOYEES, RETAIL DE ALERS OR INDEPENDENT

CONTRACTORS SHALL CREATE A GUARANTY OR IN ANY WAY

INCREASE THE SCOPE OF THIS WARRANTY.

R E PA I R O R R E P L A C E M E N T A S P R O V I D E D U N D E R T H I S

WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.

S U P R E M E P O W E R U S A L LC S H A L L N OT B E L I A B L E F O R

INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM

THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH

OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.

THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY

ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY

IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE

APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

How state law relates to this warranty:

Some states do not allow the exclusion nor limitation of incidental

or consequential damages, or limitations on how long an implied

warranty lasts so the above limitations or exclusions may not

apply to you.

This warranty gives you specific legal rights, and you also may

have other rights that vary from state to state.

If you purchased your product outside the USA or Canada:

This warranty does not apply. Contact your dealer for warranty in

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formation.

Product Registration:

Please complete and mail the Product Registration Card packed

with your product or visit

www.rca4phones.com

to register

your new product . Product registration is not required for

warranty coverage but does allow us to contact you should it be

necessary.

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Plug the telephone line cord into a modular wall phone jack.

Slip the mounting holes on the base over the wall plate posts

and firmly slide the unit down into place (wall plate not included).

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