Page 2 - CAUTION; safely
1 CAUTION Please read this user manual carefully to ensure that you can use the device correctly and safely The contents of this manual are subject to change without notice This device should be used with the power supply provided. If the DVR is not going to be used for an extended period of t...
Page 3 - Table of Contents
2 Table of Contents 1. INTRODUCTION .................................................................................................................................................. 4 1.1 DVR Introduction .................................................................................................
Page 7 - Please disconnect the power before connecting to other devices.; Connecting to a monitor or TV; Go to the login screen on the VGA monitor and log in to the DVR.; Attach RCA cable to DVR
6 2. GETTING STARTED Check the unit and the accessories immediately after opening your system. Please disconnect the power before connecting to other devices. 2.1 Connecting to a monitor or TV The primary display on the DVR is VGA. To use with a VGA monitor: 1. Plug the VGA cable (not included) to t...
Page 9 - Front Panel Descriptions; Fig 2.5 Front Panel
8 2.3 Front Panel Descriptions Fig 2.5 Front Panel Item Name Description 1 Power Status Power indicator, when connection , the light is blue 1 HDD Status When HDD is writing and reading , the light is blue 1 Network Status When access to network , the light is blue 1 Backup Status When backup files ...
Page 10 - Rear Panel Layout; Fig 2.5 Rear Panel
9 2.4 Rear Panel Layout Fig 2.5 Rear Panel Item Name Description 1 PTZ Connect to speed dome. Y means “+”, Z means “-” 2 K/B Connect to PTZ keyboard 3 ALARM IN Connect to external sensors 1-8 4 NET Network port 5 VGA port VGA output, connect to monitor 6 Video out Connect to TV/monitor 7 Video in Vi...
Page 11 - Notice
10 Fig 2.6 Remote Control Item Name Function 1 Power Button Stops firmware so that you can power down DVR 2 INFO Button Get information about the DVR like firmware version, HDD information 3 REC Button To record manually 4 Digital Buttons Input numbers or choose camera 5 Multi Screen Button To choos...
Page 12 - Fig 2.6 Numbers and Letters Input Window
11 2.6.2 Use Mouse In Live: Double-click left button on one camera to be full screen display. Double-click again to return to the previous screen display. Click right button to show the control bar at the bottom of the screen as Fig 4-1 main menu toolbar Click right mouse again to hide the control b...
Page 14 - Fig 3-2 Live Preview Interface
13 3.2 Login User can login and logout of the DVR system. User cannot do any other operations except changing the multi-screen display once logout. Admin has full control over DVR. Fig 3-1 Login Notice: the default user name and password is “admin” and 123456” For information on how to change passwo...
Page 15 - Click the Play; Fig 3-3 Live Playback
14 3.3.1 Live Playback Click the Play button to playback the record. Refer to Figure3-3. User can operate by clicking the buttons on the screen. Fig 3-3 Live Playback
Page 16 - MAIN MENU SETUP GUIDE; Fig 4-1 Main Menu Toolbar; button to confirm the setting.; panel or remote control will also display the main interface.
15 4. MAIN MENU SETUP GUIDE Click right mouse or press ESC button on the front panel, the control bar will display on the bottom of the screen, refer to Fig 4-1: Fig 4-1 Main Menu Toolbar Click icon beside the screen display mode, a channel select dialog will appear as below: Take 8-channel DVR for ...
Page 17 - Basic Configuration; Fig 4-3 Basic Configuration
16 4.1 Basic Configuration Basic configuration includes three sub menus: system, date& time and DST. 4.1.1 Setup Step1: Enter into Setup configuration basic configuration setup; refer to Fig 4-3: Fig 4-3 Basic Configuration Step2: In this interface user can setup the device name, device ID, ...
Page 19 - Live Configuration; Enter into system configuration; Fig 4-6 Live Configuration; exit current interface.
18 4.2 Live Configuration Live configuration includes four submenus: live, host monitor, SPOT and mask. 4.2.1 Live In this interface, user can setup camera names, adjust colors: brightness, hue, saturation and contrast. Step 1: Enter into system configuration live configuration live; refer to Fi...
Page 23 - Fig 4-12 Record Configuration-Record Bit Rate; Parameter
22 4.3.2 Record stream Step 1: Enter into system configuration record configuration record bit rate; refer to Fig 4-12: Fig 4-12 Record Configuration-Record Bit Rate Step 2: Setup rate, resolution, quality, encode and max bit stream Step 3: User can setup all channels with same parameters, check...
Page 26 - Fig 4-15 Schedule Configuration-Schedule
25 Schedule configuration includes three sub menus: schedule, motion and alarm. 4.4.1 Schedule Step 1: Enter into system configuration schedule configuration schedule; refer to Fig 4-15: Fig 4-15 Schedule Configuration-Schedule Step 2: Select channel, double-click and a dialog box will pop-up sh...
Page 27 - Alarm Configuration
26 Fig 4-17 Schedule Configuration-Motion Step 2: The setup steps of motion are similar to schedule; user can refer to 4.4.1 Schedule for details. Note: the default schedule of motion detection is all of the time, that is, the color of schedule interface is all blue. 4.4.3 Sensor Step 1: Enter into ...
Page 28 - Basic; Fig 4-19 Alarm Configuration-Sensor Basic; Alarm Handling
27 4.5.1 Sensor (to setup optional external motion sensors) Sensor includes three sub menus: basic, alarm handling and schedule. ① Basic Step 1: Enter into system configuration alarm configuration sensor basic; refer to Fig 4-19: Fig 4-19 Alarm Configuration-Sensor Basic Step 2: Enable sensor ...
Page 29 - Schedule
28 Fig 4-21 Alarm Handling-Trigger Step 3: Checkmark Buzzer, there will be triggered buzzer alarm out; Full screen alarm: when triggered alarm, there will pop up an alarm full screen; To alarm out: checkmark the channel, there will be triggered alarm out on the designated channel. Click OK button to...
Page 32 - Fig 4-28 Other Alarm; appear some text information on the lower right of the live image.
31 Step 1: Enter into system configuration alarm configuration video loss; refer to Fig 4-27: Fig 4-27 Alarm Configuration-Video Loss Step 2: The setup steps of video loss trigger are familiar with alarm handling; user can refer to Chapter 4.5.1 Sensor alarm handling for more details. Step 3: ...
Page 33 - Network Configuration
32 Alarm out includes three sub menus: alarm out, schedule and buzzer ① Alarm out Step 1: Enter into system configuration alarm out; refer to Fig 4-28: Fig 4-28 System Configuration-Alarm Out Step 2: In this interface, set relay alarm out name, select hold time which means the interval time betwee...
Page 35 - DDNS server; Fig 4-33 Network Configuration-Sub Stream; Step1: enter into system configuration
34 User name User name of broad band account Password Password of broad band account DDNS server DDNS server Website provided by dynamic domain name supplier. The optional: myq-see.com
Page 36 - Attaching image amount:
35 Fig 4-30 network configuration-email SMTP Server/Port: the name and port number of SMTP server. Tick off “This server requires a secure connection (SSL)”; user can setup mail servers (such as Gmail) according to actual needs, Send address/password: sender ’s email address/password Receive address...
Page 37 - User Management Configuration; Fig 4-34 User Management Configuration
36 DDNS server DDNS server Website provided by dynamic domain name supplier. The options: myq-see.com an
Page 38 - Enter into Add user; Serial Port
37 ② Authority: Step 1: Enter into Add user authority; refer to Fig 4-36: Fig 4-36 Add User-Authority Step 2: In the authority interface, assign the definite operation right for that user. Step 3: In the user management interface, click Setup button to modify user name, user type and binding PC MA...
Page 43 - able to restore all of your settings.; Reset all settings the device will reboot.
42 4.91 Reset Note: Before you do the reset, we recommend you do an Import/Export first to save all of your settings (see instructions below). After the reset you will then be able to restore all of your settings. Reset all settings the device will reboot. 4.9.2 Import/Export User can export the dat...
Page 44 - Enter into Search configuration; Fig 5-1 Search Configuration Time Search; Click Play; Playback Buttons
43 5. RECORD, SEARCH, PLAYBACK AND BACKUP Search configuration includes three submenus: time search, event search and file manager. 5.1 Time Search Step 1: Enter into Search configuration time search; refer to Fig 5-1: Fig 5-1 Search Configuration Time Search Step 2: Select channel, screen display...
Page 45 - Fig 5-2 Search Configuration-Event Search; Double click the record file you would like to playback.; Fig 5-3 Search Configuration-File Manager
44 5.2 Event Search Step 1: Enter into Search configuration event search; refer to Fig 5-2: Fig 5-2 Search Configuration-Event Search Step 2: Click Search button, the searched event information will be displayed in the event list box. Select date, channel, checkmark Motion, Sensor or All according...
Page 46 - Fig 5-5 Backup Information
45 (unless you format the hard drive). ② Unlock: check a locked file, click Lock button to unlock this file ③ Delete: check an unlocked file, click Delete button to delete this file. Step 3: Checkmark “All” button; user can lock/unlock or delete all files in the file manager column. Step 4: Double c...
Page 47 - Checking System Information; Fig 6-1 System Information
46 6. DVR MANAGEMENT 6.1 Checking System Information Check system information includes five submenus: system, event, log, network and online users. 6.1.1 System Information In this interface, user can check the hardware version, MCU version, kernel version, device ID, etc. refer to Fig 6-1: Fig 6-1 ...
Page 49 - click Apply button to save the setting
48 6.1.2 Manual Alarm In this interface, user can check the relevant parameters of manual alarm; refer to Fig 6-6: Fig 6-6 Manual Alarm 6.1.3 Disk Manager Step 1: Enter into disk manager interface; refer to Fig 6-7: Fig 6-7 Disk Manager Note: please format the hard disk before record. If not being f...
Page 50 - REMOTE SURVEILLANCE; Network Access
49 7. REMOTE SURVEILLANCE 7.1 Network Access Accessing the DVR from a computer attached to the same router: If you are only going to access the DVR from a computer that is attached to the same router as the DVR you only need to setup the information in the NETWORK settings using either the DHCP opti...
Page 53 - DDNS
52 Fig 7-6 PPPoE DDNS : You can access the DVR through a static or dynamic IP address; however a dynamic address can change from time to time. How often depends on your service provider. When it changes you need to go to a website such as
Page 54 - b. Click on the New User? Link at the bottom of the pa
53 Fig 7-7 DDNS Setting up MYQ-SEE DDNS: NOTE: Before you setup DDNS you must first set up Port Forwarding as directed in Section 7.3 PORT FORWARDING. Once you have enabled Port Forwarding, you can configure your DDNS information by following these steps: a. Using a computer that is connected to the...
Page 55 - Fig 7-8 Registration
54 Fig 7-8 Registration a. The next screen will ask you to create a domain name. Domain names must start with an (a-z) or (0-9) and cannot contain a hyphen. Once you choose your domain name, click on the [Request Domain] button. This will generate a confirmation screen which tells you if your Domain...
Page 56 - Setup
55 a. Once you have completed steps a-d, go to the Main Menu and select the Setup icon (Red box in Fig 7-10), then select the Network icon (Red box in Fig 7-11), this will display the NETWORK screen shown in Fig 7-12. Fig 7-10 Main Menu Fig 7-11 Setup b. Put a checkmark in the DDNS option (Red Box i...
Page 57 - router the DVR is attached to, to the IP address of the DVR.; Connect your DVR to the Router and power on DVR
56 d. After you enter the information click on the Test button (Green box in Fig 7-13) and wait until you see the OK message in the bottom left hand corner of the screen. e. Click the [APPLY] button and then the [EXIT] button at the bottom of the NETWORK screen and your DDNS setup is complete. Fig 7...
Page 58 - c. Select the make and model of your router from the list
57 b. Choose your DVR or Series (QT, QSDT, QR, QS etc) from the list provided c. Select the make and model of your router from the list d. Click on the ‘Click here to skip this advertisement…’ link in the upper right corner of the screen. Notice: When you go to the
Page 60 - service...”; To access the DVR through Internet Explorer; I could; not; see your service on; Connection refused”.; If you get this error, call your Internet Service Provider
59 c. Verify that the port(s) is open. i. If the port is open, you will see the following message:”Success. I can see your service…” ii. Go to the section below: To access the DVR through Internet Explorer iii. Otherwise, if the ports are not open, you will get the following message: “ Error: I coul...
Page 61 - i. After your ISP unblocks those ports for you, repeat steps i and ii.; Pic 8; To access the DVR through Internet Explorer:
60 i. After your ISP unblocks those ports for you, repeat steps i and ii. When you access the DVR from a remote computer you also need to use a different address in the Internet Explorer browser window. Instead of entering the IP address of the DVR you need to enter the public IP address of the rout...
Page 62 - Pic 9
61 Pic 9 Pic 10 Click on Security Tab. Click on Trusted Sites. Click on Sites button. Pic 11 Uncheck the box for Require Server verification. Put the IP addess of the DVR or WAN IP address in the Add this websites to the zone box and click on Add button. Click on Close .
Page 63 - Pic 14 Pic 15
62 5 If you get a error message that says the program cannot load because the publisher is unknown or the program is unsigned, go to internet explorer, tools, internet options (refer to Pic 9), then go to the “Advanced” tab (RED box in Pic 14), this will open the window in Pic 15, scroll down to “Se...
Page 64 - Anti-virus programs could also block the ActiveX control,; the port on the other router.
63 connect to same Router as your DVR). Notice: If you cannot use HTTP port 80 or 6036 because the port is being used by another program, or it is being blocked by your service provider, you can use another port in the same range. If you do so then you need to forward the IP address of the router to...
Page 65 - Using the Remote Access Software; Fig 7-21 Remote Live Preview Interface
64 7.5 Using the Remote Access Software Once you have setup Internet Explorer you can access the DVR through a browser window. If you are accessing the DVR over the network you would enter the IP address of the DVR into the address bar. If you are accessing the DVR from a remote computer you will en...
Page 66 - Fig 7-22 Channel Select Dialog; Click “Snap”; Fig 7-23 Single Snap
65 Note: click button to record manually and the recorded file will be saved on your PC hard drive. Screen display mode: Click the icon beside the screen display mode, channel select dialog will appear as shown below: Fig 7-22 Channel Select Dialog User can checkmark channels form 1-ch to 16-ch at r...
Page 67 - Drag the scroll bar to adjust the brightness of channel; BUTTON
66 Color Adjustment: Drag the slide bar to adjust Brightness, Contrast, Hue, and Saturation. Click Default to reset them to original value. BUTTON DESCRIPTION Drag the scroll bar to adjust the brightness of channel Drag the scroll bar to adjust the contrast of channel Drag the scroll bar to adjust t...
Page 68 - Fig 7-25 Right Key Sub Menu; click right mouse to return; Fig 7-26 Play Record File Interface
67 Right click the mouse on the live interface to generate a pull-down menu as shown below: Fig 7-25 Right Key Sub Menu Stream: this DVR supports master stream and sub stream. Master stream has higher frame rate, max 25FPS (PAL)/ 30FPS (NTSC) for every channel. However, to ensure optimal function, a...
Page 69 - Fig 7-27 Time Search Interface; date in the area marked; Fig 7-28 Time Search Playback
68 Fig 7-27 Time Search Interface Step 2: Click “Search” button. The record data will be displayed in the data information list box. The highlight date in the area marked means there is recorded data for that channel at that time. Select the record channels in the area marked . Step 3: User can ...
Page 70 - Fig 7-29 Event Search Interface; Enter into Search; Fig 7-30 File Management Interface; select a locked file, click “unlock” button to unlock this file
69 By Event Search: Step 1: Enter into Search event search; refer to Fig 7-29: Fig 7-29 Event Search Interface Step 2: Click the highlight date and select record channels and then checkmark the event type: motion and sensor, click “search” button Step 3: The events will be display in the event lis...
Page 71 - Fig 7-31 Remote Backup Interface; Remote System Configuration
70 7.6.2 Remote Backup Click Backup button to enter into backup interface, refer to Fig 7-31: Fig 7-31 Remote Backup Interface Step 1: Select channels, set the start and end time, then click “search’ button, the file information will be displayed in the file list box Step 2: Select backup files, cli...
Page 72 - Fig 7-32 Remote Menu Setup
71 Fig 7-32 Remote Menu Setup The sub menu lists and the options in every item are similar to those on the DVR. Please refer to Chapter 3 Main Menu Setup Guide for more details. Click “save” button to save above settings; click “default” button will recover the original settings.
Page 73 - MOBILE SURVEILLANCE; Phones with Windows Mobile Pro; the DVR’s IP address and then setup the connection as shown below:
72 8. MOBILE SURVEILLANCE This DVR supports mobile surveillance by Iphone, or smart phones with Windows Mobile Pro and symbian OS on 3G networks. We tested on Window Mobile Pro 6.1 and 6.5. To access the DVR from a mobile phone you first need to setup the network configuration on the DVR, refer to C...
Page 75 - Phones with Symbian; Step 4
74 8.2 Phones with Symbian Please use the smart phones with Symbian versions supported by this unit. Step 1 ： First enable the network access on the mobile phone. Then run Web browser. Step 2 ： Input the DVR’s IP address in a new-built bookmark. Click this bookmark to connect to the DVR. Step 3 ： A ...
Page 77 - For iPhone Mobile Clients; function to search “SuperCam”
76 8.3 For iPhone Mobile Clients 1. Installing through iphone. Step 1. Open App Store function of iphone Step 2. Enable “search” function to search “SuperCam” Step 3: Click Super Cam, enter into “introduce” interface and then click “FREE”, it will change into “INSTALL” Step 4: Input iTunes Store pas...
Page 78 - Operation Instruction for iphone clients; button can quick input saved server address, user name
77 Step 1: Install iTunes store in PC and then login Step 2: Connect iPhone and PC Step 3: Enable “search” function to search “SuperCam” Step 4: Click “free application” button Step 5: Input apple ID and password, then click “acquire” Step 6: Tick off “synchronously apply program” and “SuperCam”, an...
Page 82 - For Android Mobile Clients; Software Installation; Step 1: run Google Market program
81 8.4 For Android Mobile Clients Software Installation Step 1: run Google Market program Step 2: search”SuperCam” Step 3: press “Install” button Step 4: click “OK” button Step 5: user can view the download and install process in notifications; finished download, the software will install automatica...
Page 84 - Image view; stop; Server list
83 Image view Record playback （ Fig 3 ） （ Fig 4 ） Click the record file (Fig 3) to playback (Fig 4) Play/pause stop Full screen Return to record file interface (Fig 3) Server list
Page 86 - For Blackberry Mobile Clients; Requires Blackberry OS 5; Installation instruction for BlackBerry Mobile phone Client; Check whether the network of mobile phone is normal or not
85 8.5 For Blackberry Mobile Clients Requires Blackberry OS 5 Installation instruction for BlackBerry Mobile phone Client 1. Open the browser on BlackBerry phone and enter sever address 2. Click “SuperCam” to link to application 3. Click “Download” button on the popup menu and the download progress ...
Page 90 - PRODUCT SPECIFICATIONS; ITEM; Standard H.264 Baseline
89 9. PRODUCT SPECIFICATIONS ITEM DEVICE PARAMETER SPECIFICATION COMPRESSION COMPRESSION FORMAT Standard H.264 Baseline VIDEO VIDEO IN COMPOSITE 1.0V p-p/ 75Ω , BNC x 8 VIDEO OUT COMPOSITE 1.0V p-p/ 75Ω , BNC x 2, VGA x 1 VGA RESOLUTION 1280*1024/ 1024*768/ 800*600 RECORD RESOLUTION 352*288/704*576 ...
Page 91 - Q1. The DVR does not start after connecting the power, what is wrong?; unplug them and then plug them in again.
90 Appendix A FAQ Q1. The DVR does not start after connecting the power, what is wrong? a. The power adapter may have been damaged, or is not providing enough power. Please change the adapter. b. The DVR may not be getting enough power from the outlet or surge protector it is attached to. c. There c...
Page 92 - PC MODULE
91 Q10: How do I input password and digital numbers? To input password and digital numbers click the box behind password or items where you need to input numbers, and then a small keyboard will appear. Please select number or letter to input (the default password is 123456), or you can use the digit...
Page 93 - If you have this problem there are two ways to fix it:
92 Q16:.What are the PC configurations for 8-ch real time access with fully open mainstream channel? PC MODULE PARAMATERS CPU Intel Core(TM)2 Duo CPU E4600 MOTHERBOARD G41/P41 chip HDD 80G RAM 1GB VGA GMA3100/NVIDIA GeForce 8400/ ATI RADEON HD3450 OS Windows 2000(SP4 above) /Windows XP(SP2 above)/ V...
Page 94 - Appendix B Calculate Recording Capacity (D1); (coverage rate of hard disk) × recording time
93 Appendix B Calculate Recording Capacity (D1) Users can calculate the size of hard disk according to the saving time and DVR recording settings. The DVR uses fixed video bit rate. The below are the details at different settings. Video Format Resolution Frame Rate Totally(FPS) Video Quality Bit Rat...
Page 96 - Appendix C Compatible Devices; Q-See Product Warranty; upgrading service is provided for the software.; Liability Exclusions:; are not within the free service scope of our company:
95 Appendix C Compatible Devices 1. Compatible USB drive after test. Brand Capacity SSK 512MB, 1G, 2GB Netac 4GB Kingston 2GB Aigo 2GB Smatter vider 1GB SanDisk 4GB Tab C.1 Compatible USB drive 2. Compatible SATA CD/DVD writers after test Brand Model TECLAST GH22NP20/TL-22XD BENQ DW220S-0K4 LITEON D...
Page 98 - Customer Information Card
Customer Information Card User’s Name Mr./Mrs. Company Name Postal Address Postal code Phone Number E-mail Model Number of Product Serial Number of Product Purchase Date Distributor The material in this document is the intellectual property of Q-See. No part of this manual may be reproduced, copied,...
