Philips 65BDL3550Q/00 User Manual

Page 2 - ii; Safety Instructions; Safety precautions and maintenance; local service center.; Environmental absolute ratings; Storage temperature

65BDL3550Q ii Safety Instructions Safety precautions and maintenance WARNING: Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards. Read and follow these instructions when connecting ...

Page 3 - EU Declaration of Conformity; ESD Warnings

65BDL3550Q iii IMPORTANT: Always activate a moving screen saver program when you leave your display unattended. Always activate a periodic screen refresh application if the unit will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause ...

Page 4 - iv

65BDL3550Q iv Warning: This equipment is compliant with Class A of EN55032/CISPR 32. In a residential environment this equipment may cause radio interference. Federal Communications Commission (FCC) Notice (U.S. Only) NOTE: This equipment has been tested and found to comply with the limits for a Cla...

Page 5 - Polish Center for Testing and Certification Notice; ability to emit and receive electromagnetic signals.

65BDL3550Q v Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, display, printer, and so on) should have the same power supply source. The phasing co...

Page 6 - it be inserted into a 13A socket elsewhere.; How to connect a plug; “N” or coloured BLACK.; North Europe (Nordic Countries) Information; Placering/Ventilation

65BDL3550Q vi Information for U.K. only (A) (B) WARNING - THIS APPLIANCE MUST BE EARTHED.Important: This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug proceed as follows:+ 1. Remove fuse cover and fuse.2. Fit new fuse which should be a BS 1362 5A,A.S....

Page 7 - vii; China RoHS; RoHS; 环保使用期限; 警告:在居住环境中,运行此设备可能会造成无线电干扰。

65BDL3550Q vii China RoHS 根据中国大陆《电器电子产品有害物质限制使用管理办法》，以下部分列出了本产品中可能包含的有害物质的名称和含量。部件名称有害物质铅 (Pb) 汞 (Hg) 镉 (Cd) 六价铬 (Cr (VI)) 多溴联苯 (PBB) 多溴二苯醚 (PBDE) 外壳 O O O O O O 液晶显示屏 X O O O O O 电路板组件 * X O O O O O 电源适配器 X O O O O O 电源线 / 连接线 X O O O O O 遥控器 X O O O O O 本表格依据 SJ/T 11364 的规定编制。 *: 电路板组件包括印刷电路板及其...

Page 9 - ix; Waste Electrical and Electronic Equipment-WEEE; Attention users in European Union private households; Please dispose of according to all Local, State, and Federal laws.; Restriction on Hazardous Substances statement (India)

65BDL3550Q ix Waste Electrical and Electronic Equipment-WEEE Attention users in European Union private households This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU governing used electrical and electronic appliances, this product may not be dispose...

Page 10 - Batteries; Após o uso, as pilhas; Information for EAC

65BDL3550Q x Batteries For EU: The crossed-out wheeled bin implies that used batteries should not be put to the general household waste! There is a separate collection system for used batteries, to allow proper treatment and recycling in accordance with legislation. Please contact your local authori...

Page 11 - xi; Table Of Contents

65BDL3550Q xi Table Of Contents 1. Unpacking and Installation ........................................ 11.1. Unpacking ........................................................... 11.2. Package Contents ............................................. 11.3. Installation Notes ..............................

Page 12 - Unpacking and Installation; Unpacking; batteries; complies with the safety regulations of the particular country.

65BDL3550Q 1 1. Unpacking and Installation 1.1. Unpacking • This product is packed in a carton, together with the standard accessories.• Any other optional accessories will be packed separately.• As this product is high and heavy, the operation of moving the device is recommended to be performed by ...

Page 13 - and tighten them securely.; Required space for ventilation

65BDL3550Q 2 1.4. Mounting on a Wall To mount this display on a wall, a standard wall-mounting kit (commercially available) is required. It is recommended that you use a mounting interface that complies with TUV-GS and /or UL1678 standard in North America. Protective Sheet Table VESA Grid 1. Spread ...

Page 15 - Parts and Functions; Press this button to mute the sound or reactivate sound.; Remote control sensor and power status indicator; Lights green when the display is turned on.

65BDL3550Q 4 2. Parts and Functions 2.1. Control Panel 1 9 2 3 4 5 6 7 8 1 [ ] button Press this button to turn the display On or turn the display to standby mode. 2 [MUTE] button Press this button to mute the sound or reactivate sound. 3 [INPUT] button Choose the input source.Confirm a selection in...

Page 16 - IR IN

65BDL3550Q 5 2.2. Input/Output Terminals 4 5 6 7 9 8 10 HDMI1 IN HDMI2 IN AUDIO OUT DVI-D IN RJ45 PC LINE IN VGA IN 11 12 14 16 18 13 15 17 HDM3 IN USB2.0 USB2.0 MICRO SD RS232 OUT RS232 IN IR-IN IR-OUT 100-240V 50/60Hz 2.5A 1 3 2 1 AC IN AC power input from the wall outlet. 2 MAIN POWER SWITCH Swit...

Page 19 - source; NAVIGATION buttons

65BDL3550Q 8 2.3.3. Remote Control buttons on Android source 1 2 3 4 5 67 8 10 9 12 14 15 11 13 16 1 [ ] POWER button Turn the display on or put the display to standby mode. The button is only controlled by Scalar. 2 [PLAY] buttons 1. Control playback of media(video/audio/picture) files. There are 4...

Page 22 - • Maximum suitable USB stick size:

65BDL3550Q 11 2.4. USB Cover • Use the USB cover and screws to hide the USB stick and SD card. 1. Plug the USB stick and micro SD card.2. Use the screws provided to fix the USB cover. • Maximum suitable USB stick size: USB: 20(W)x10(H)x60(L) mm L H W

Page 23 - Connecting External Equipment

65BDL3550Q 12 3. Connecting External Equipment 3.1. Connecting External Equipment (DVD/VCR/VCD) 3.1.1. Using HDMI video input DVD / VCR / VCD HDMI Out [HDMI IN] HDMI1 IN HDMI2 IN AUDIO OUT HDM3 IN 3.2. Connecting a PC 3.2.1. Using DVI input [DVI IN] PC [AUDIO IN] Audio Out DVI Out HDMI1 IN HDMI2 IN ...

Page 24 - Connecting Multiple Displays in a Daisy-chain Configuration; DISPLAY 1

65BDL3550Q 13 3.2.3. Using HDMI input HDMI Out [HDMI IN] HDMI1 IN HDMI2 IN AUDIO OUT HDM3 IN PC 3.3. Connecting Multiple Displays in a Daisy-chain Configuration You can interconnect multiple displays to create a daisy-chain configuration for applications such as a menu board. 3.3.1. Display control ...

Page 25 - button on the remote control, then select; Setup

65BDL3550Q 14 3.5. IR Pass-through Connection DVD / VCR / VCD (DVD / VCR / VCD) Remote Control FORMAT SOURCE INFO LIST OPTIONS ADJUST VOL NORMAL ID ID SET ENTER [IR OUT] [IR IN] 3.6. Wire-connecting to Network PC [RJ-45] [RJ-45] ROUTER INTERNET Network Settings: 1. Switch the router on and enable it...

Page 26 - Operation

65BDL3550Q 15 4. Operation NOTE: The control button described in this section is mainly on the remote control unless specified otherwise. 4.1. Watch the Connected Video Source 1. Press [ ] SOURCE button. 2. Press [ ] or [ ] button to choose a device, then press [ ] button. 4.2. Change Picture Format...

Page 27 - Ethernet page

65BDL3550Q 16 3.1 ） Ethernet page 3.2) Wi-Fi: this is an optional feature, Wi-Fi can only be enabled when an external Wi-Fi USB dongle is inserted. 4) Storage: 5) Help page: Display the QR code to link to Philips support website.

Page 39 - Save; “Save”; Forget; “Forget”; Cancel; “Cancel”

65BDL3550Q 28 4.7. CMND & Play 1) ServerSetup CMND & Play server address2) AccountSetup CMND & Play account3) PIN CodeSetup CMND & Play PIN code(4) VersionThere are two options, Ver.2 and Ver.3Ver. 2use 2.0/2.2 agreementVer. 3use 3.0/3.1 agreement(5) ContentThere are 3 options availa...

Page 40 - After setup, the screen shows App’s name.; • Case 2: Setting the Custom App (an entity circle on the

65BDL3550Q 29 If customer APK is installed, user can select it from the list. • Case 1: Not setting Custom App. Custom App will display and the focus is on the first item automatically. Custom App Select App Play Books After setup, the screen shows App’s name. Select App Play Books Custom App • Case...

Page 41 - Setting UI; Enter PD settings by

65BDL3550Q 30 5. Setting UI 5.1. Settings Enter PD settings by clicking “Settings” icon in Admin mode. Setting menu consists of the following items:(1). Network & Internet(2). Signage Display(3). Apps & notifications(4). Display(5). Storage(6). System 5.1.1. Network & Internet 5.1.1.1. W...

Page 42 - Enable Ethernet; Then toggle Ethernet button again.

65BDL3550Q 31 Wi-Fi Preference Settings -> Network & Internet -> Wi-Fi -> Wi-Fi Preference Using WPS WPS network can be enabled using 2 options:PBC (Push Button Configuration), in which the user simply has to push a button to connect.PIN (Personal Identification Number), in which a PIN ...

Page 43 - Signage Display Name; The boot animation file saved on the SD card.

65BDL3550Q 32 5.1.2. Signage Display Settings -> Signage Display, to setup most features of signage display. See below for more detailed information about Signage Display settings. 5.1.2.1. General Settings Settings -> Signage Display -> General SettingsSet up Signage Display name, User log...

Page 44 - Screenshot

65BDL3550Q 33 If system does not found any bootanimation.zip file under external storage (USB, SD) and /data, the file list is empty. The “SAVE” and “FORGET” buttons are grayed out, user should check content saved on the USB memory or SD card. Click “CANCEL” button to close the dialog box, and plug ...

Page 45 - Email Notification

65BDL3550Q 34 (4). Repeat Set the repeat mode for auto screenshot. (5). Save to The screen images will be saved under the folder named “philips/screenshot” of the internal storage. (6). Purge Screenshots Set the interval time for deleting the screenshot images. The available options are “Every day” ...

Page 47 - PDF Player; Select a specific APP for custom APP source.; Force Restart Custom APP

65BDL3550Q 36 CMND & Play APK settings activity (1). Server Set up CMND & Play Server IP address. Not available in 2.0 protocol. (2). Account Set up CMND & Play Server account, account format should be [a-z] [A-Z] [0-9]. Not available in 2.0 protocol. (3). PIN Code Set up CMND & Play...

Page 48 - Clear the folder “Philips” from the internal storage only.; Reset; Only the data stored in the internal storage will be

65BDL3550Q 37 System supports the following proxy types: HTTP, HTTPS, SOCKS4, and SOCKS5. Choose one for your proxy server. If an authorization is requested by proxy server, click the checkbox of “Authorization” and enter the username and password. SICP Network Port Settings -> Signage Display -&...

Page 49 - Clone

65BDL3550Q 38 action clears all data in the internal storage and it is not recoverable. Auto Restart Auto Restart function allows the device to restart automatically at the time you specify. Select Disable/Enable auto restart feature from the Main Switch. Use the time picker to set auto restart time...

Page 50 - Change the password if needed.; Local update; adapter until the update is complete.

65BDL3550Q 39 Security Settings -> Signage Display -> System tools -> Security External Storage Click the checkbox to lock or unlock external storage (SD card and USB storage). Default is unlocked. (1). Unchecked (Disable): SD card/USB External Storage Unlock. (2). Checked (Enable): SD card...

Page 51 - Browser app; Change the font size of your display.

65BDL3550Q 40 5.1.3. Apps Display installed APKs information. 5.1.3.1. App info All installed Android APP are listed. User can manage each APP’s permission and other settings. 5.1.3.2. App permissions List of major permission of Android system and the APP that has permission to control it. 5.1.3.3. ...

Page 53 - OSD Menu; remote control; OK; display’s control buttons; MENU

65BDL3550Q 42 6. OSD Menu An overview of the On-Screen Display (OSD) structure is shown below. You can use it as a reference for further adjustment of your display. 6.1. Navigating the OSD Menu 6.1.1. Navigating the OSD menu using the remote control FORMAT SOURCE INFO LIST OPTIONS ADJUST 1. Press [ ...

Page 54 - Full; Zoom mode; H zoom

65BDL3550Q 43 Color temperature Adjust the color temperature.The image becomes reddish as the color temperature decreases, and becomes bluish as the color temperature increases.NOTE: VIDEO source only. Color Control The color levels of red, green, and blue can be adjusted by the color bars.R: Red ga...

Page 55 - Screen

65BDL3550Q 44 H position Moves the horizontal position of the image left or right. V position Moves the vertical position of the image up or down. Auto adjust Press “Set” to detect and adjust H position, V position, Clock, Phase automatically.NOTE: VGA input only. Screen reset Reset all settings in ...

Page 56 - Monitor information

65BDL3550Q 45 WOL (Wake on LAN) Allow the display to be turned on by a network message. Note: This function only works in power mode 1 and mode 2. Light sensor Choose to turn on or off the light sensor function of CRD41. Human sensor Choose to turn on or off the human sensor function of CRD41. Confi...

Page 57 - : Turn frame compensation function on and; Date and time; Auto Sync

65BDL3550Q 46 key will always be processed regardless of the monitor ID/group settings). • {Secondary} - Designate this display as the secondary display. This display cannot be operated by the remote control, and will only receive the control signal from the primary display via RS232 connection. • {...

Page 58 - Schedule; Schedule list; source automatically at start time.

65BDL3550Q 47 Schedule Schedule list Enable Start timeEnd timeInputPlaylistDays of the weekEvery week 1 Back SAVE • {Schedule list} – Select 1-7 schedules to edit. • {Enable} – Enable/disable selected schedule. If time conflict with other schedule or start/end time, input source are empty, user cann...

Page 59 - Supported Media Formats; USB Multimedia Formats; Video Codec; Audio format; Audio Codec; Photo format; Image; JPEG

65BDL3550Q 48 7. Supported Media Formats USB Multimedia Formats Video format Video Codec Resolution Bit Rate MPEG1/2 1080P@30fps 40Mbps MPEG4 1080P@30fps 40Mbps H.263 1080P@30fps 40Mbps H.264 4K2K@60fps 135Mbps H.265 4K2K@60fps 100Mbps VP8 1920x1080@30fps 50Mbps Audio format Audio Codec Sampling Rat...

Page 60 - Input Mode; Item

65BDL3550Q 49 8. Input Mode Timing support: Item Resolution H.Freq. (KHz) V.Freq. (Hz) 1 720×400 @70Hz DOS 31.469 70.087 2 640×480 @60Hz DMT 31.469 59.94 3 640×480 @67Hz MAC 35 66.667 4 640×480 @72Hz DMT 37.861 72.809 5 640×480 @75Hz DMT 37.5 75 6 800×600 @56Hz DMT 35.156 56.25 7 800×600 @60Hz DMT 3...

Page 61 - Pixel Defect Policy; subpixel; R G B; One lit red, green or blue sub pixel

65BDL3550Q 50 9. Pixel Defect Policy We strive to deliver the highest quality products and use some of the industry’s most advanced manufacturing processes whilst practicing stringent quality control. However, pixel or sub-pixel defects on the PDP / TFT panels used in Plasma- & LCD- displays are...

Page 62 - HOW TO SPOT MURA

65BDL3550Q 51 9.4. Dark Dot Defects Black dot defects appear as pixels or sub-pixels that are always dark or “off”. These are the examples of black dot defects: One dark dot Two adjacent dark dots = 1 pair of dark dots Two dark dots, specifications defines the minimum distance between dark dots 9.5....

Page 63 - HOW TO AVOID MURA; Cleaning and Troubleshooting; Caution When Using the Display; cables and thus cause fire or electric shock.; Front Panel Cleaning Instructions

65BDL3550Q 52 HOW TO AVOID MURA Although we can not guarantee the complete eradication of Mura every time, in general the appearance of Mura can be minimized by these methods: • Lower the backlight brightness• Use a screen saver• Reduce the ambient temperature around the unit 10. Cleaning and Troubl...

Page 64 - Mute

65BDL3550Q 53 10.2. Troubleshooting Symptom Possible Cause Remedy No picture is displayed 1. The power cord is disconnected.2. The main power switch on the back of the display is not switched on. 3. The selected input has no connection.4. The display is in standby mode. 1. Plug in the power cord.2. ...

Page 65 - Warranty Statement; Region

65BDL3550Q 54 11. Warranty Statement Warranty period for PHILIPS signage display is listed as below, for areas not covered in this table, please follow their warranty statement. Region Warranty Period USA, Canada 3 years China 1 year Asia Pacific 3 years Europe 3 years Brazil 3 years

Page 66 - Technical Specifications

65BDL3550Q 55 12. Technical Specifications Display: Item Specifications Screen Size (Active Area) 163.9 cm / 64.5 inch Aspect Ratio 16:9 Number of pixels 3840 (H) x 2160 (V) Pixel pitch 0.372 (H) x 0.372 (V) [mm] Displayable colors 8 bits+FRC, 1.07 Billion colors Brightness (typical) 400 cd/m 2 Cont...

Page 67 - Environmental Condition:

65BDL3550Q 56 General: Item Specifications Power Input 100 - 240V ~ , 50/60Hz Power Consumption (Max) 210 W Power Consumption (typ.) 155 W Power Consumption (Standby mode & Off mode) <0.5 W AC Switch Off Mode (W) 0 W Dimensions [W x H x D] 1462.3 x 837.3 x 89.9 mm Weight 27.80 Kg Gross Weight...

2021 © TOP Victory Investments Ltd. All rights reserved. This product has been manufactured by and is sold underthe responsibility of Top Victory Investments Ltd., and TopVictory Investments Ltd. is the warrantor in relation to thisproduct. Philips and the Philips Shield Emblem are registered tradem...