Page 2 - Table of Contents; Safety precautions and
Table of Contents 1. Important ...................................... 1 1.1 Safety precautions and maintenance ................................. 1 1.2 Notational Descriptions ............ 31.3 Disposal of product and packing material .......................................... 4 2. Setting up the mon...
Page 3 - Warnings
1 1. Important 1. Important This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user’s manual before you use your monitor. It contains important information and notes regarding the operation of your monitor. The Philips guarantee applies provided ...
Page 4 - Maintenance
2 1. Important eyes from eye strain while using the screen for a constant period of time by : • Looking at something varying distances after a long period focusing on the screen. • Conscious Blinking often while you work. • Gently closing and rolling your eyes to relax. • Reposition your screen to a...
Page 5 - Notational Descriptions; Notes, Cautions and Warnings
3 1. Important Warning Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. Service • The c...
Page 7 - Setting up the monitor; Package contents; Start; Install the base
5 2. Setting up the monitor 2. Setting up the monitor 2.1 Installation 1 Package contents *CD Register your product and get support at www.philips.com/welcome Start 278E9 This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Inves...
Page 8 - Connecting to your PC; Connect to PC
6 2. Setting up the monitor 3 Connecting to your PC 7 5 4 10 9 8 3 2 6 12 11 1 USB type A-C Fast Charger USB C USB C USB C OR USB AC USB CC USB hub a b 1 Kensington anti-theft lock 2 Earphone jack 3 DisplayPort output 4 USB downstream/USB fast charger 5 USB downstream 6 RJ-45 input 7 USB Type C inpu...
Page 9 - We recommend to periodically visit
7 2. Setting up the monitor 6. We recommend to periodically visit the above web link to check for the availability of the most updated driver. Note Please contact Philips service hotline for Mac address clone tool as necessary. 5 USB hub To comply with International energy standards, the USB hub/por...
Page 10 - Operating the monitor; Description of the control buttons
8 2. Setting up the monitor 2.2 Operating the monitor 1 Description of the control buttons 1 2 4 5 7 3 6 1 Switch display’s power ON or OFF . 2 Access the OSD menu. Confirm the OSD adjustment. 3 Adjust the OSD menu. 4 User preference key. Customize your own preference function from OSD to become the...
Page 11 - Customize your own “USER” key; OSD Settings; Description of the On Screen Display
9 2. Setting up the monitor 3 Customize your own “USER” key This hot key allows you to setup your favorite function key. 1. Press button on the front bezel to enter OSD Menu Screen. < ...
Page 12 - The OSD Menu; Resolution notification
10 2. Setting up the monitor The OSD Menu Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on. Note If this display has "DPS" for ECO design, the default setting is "O...
Page 13 - Physical Function; Tilt; or
11 2. Setting up the monitor 6 Physical Function Tilt 25° -5° Swivel -175° +175° Height adjustment 180mm Pivot or 90 ° -90 °
Page 14 - How to enable Windows HelloTM; USB C
12 2. Setting up the monitor 2.3 Built-in Windows Hello™ pop-up webcam 1 What is it? Phillips' innovative and secure webcam pops up when you need it and securely tucks back into the monitor when you are not using it. The webcam is also equipped with advanced sensors for Windows Hello facial recognit...
Page 15 - Setting in Windows 10 for Windows
13 2. Setting up the monitor 3. Setting in Windows 10 for Windows Hello a. In the settings app click on accounts. b. Click on sign-in options in the sidebar. c. You need to set up a PIN code before you're allowed to use Windows Hello. Once you've added this, the option for Hello will unlock. d. You'...
Page 16 - Why do I need it?
14 2. Setting up the monitor 2.4 MultiView 1 What is it? Multiview enables active dual connect and view so that you can work with multiple devices like PC and Notebook side-by-side simultaneously, making complex multi-tasking work a breeze. 2 Why do I need it? With the ultra high resolution Philips ...
Page 17 - Note; DisplayPort; SUB SOURCE; Stop MultiView function.
15 2. Setting up the monitor Note The black strip shows on the top and the bottom of the screen for the correct aspect ratio when in the PbP mode. If you expect to see full screen side by side, adjust your devices resolutions as pop up attention resolution, you will able to see 2 devices source scre...
Page 18 - Remove the Base Assembly
16 2. Setting up the monitor 2.5 Remove the Base Assembly for VESA Mounting Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury. 1. Extend the monitor base to its maximum height. 2. Place the monitor face down on a smooth surfa...
Page 19 - Image Optimization; How to enable SmartImage?
17 3. Image Optimization 3. Image Optimization 3.1 SmartImage What is it? SmartImage provides presets that optimize display for different types of content, dynamically adjusting brightness, contrast, color and sharpness in real time. Whether you're working with text applications, displaying images o...
Page 22 - Landscape/Portrait mode; How to adjust settings
20 4. PowerSensor™ 4. PowerSensor™ How does it work? • PowerSensor works on principle of transmission and reception of harmless “infrared” signals in order to detect user-presence. • When the user is in front of the monitor, the monitor operates normally, at the predetermined settings that the user ...
Page 25 - Technical Specifications; Connectivity
23 6. Technical Specifications 6. Technical Specifications Picture/Display Monitor Panel Type IPS Technology Backlight LED Panel Size 31.5" W (80 cm) Aspect Ratio 16:9 Pixel Pitch 0.812(H) mm x 0.812(V) mm Contrast Ratio (typ.) 1,300:1 Optimum Resolution HDMI/DisplayPort/USB type-C: 3840 x 2160@...
Page 26 - Stand
24 6. Technical Specifications OSD Languages English, German, Spanish, Greek, French, Italian, Hungarian, Dutch, Portuguese, Brasil Portuguese, Polish, Russian, Swedish, Finnish, Turkish, Czech, Ukranian, Simplified Chinese, Traditional Chinese, Japanese, Korean Other Convenience VESA mount(100×100m...
Page 27 - Weight
25 6. Technical Specifications Weight Product with stand 10.63 kg Product without stand 7.33 kg Product with packaging 14.43 kg Operating Condition Temperature range (operation) 0°C to 40 °C Relative humidity (operation) 20% to 80% Atmospheric pressure (operation) 700 to 1060hPa Temperature range (N...
Page 28 - Maximum Resolution
26 6. Technical Specifications 6.1 Resolution & Preset Modes Maximum Resolution 3840 x 2160 @ 60 Hz (digital input) Recommended Resolution 3840 x 2160 @ 60 Hz (digital input) H. freq (kHz) Resolution V. freq (Hz) 31.47 720 x 400 70.09 31.47 640 x 480 59.94 35.00 640 x 480 66.67 37.86 640 x 480 7...
Page 30 - Customer care and warranty; Customer care and; Philips’ Flat Panel Displays; Sub pixels; Pixels and Sub pixels
28 8. Customer care and warranty 8. Customer care and warranty 8.1 Philips’ Flat Panel Displays Pixel Defect Policy Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or s...
Page 31 - Proximity of Pixel Defects
29 8. Customer care and warranty Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects. Three adjacent lit sub pixels (one white pixel). Note A red or ...
Page 32 - Pixel Defect Tolerances
30 8. Customer care and warranty Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables. BR...
Page 33 - Philips Customer Care Center number listed below.
31 8. Customer care and warranty 8.2 Customer Care & Warranty For warranty coverage information and additional support requirements valid for your region, please visit www.philips.com/support website for details or contact your local Philips Customer Care Center.For extended warranty, if you wou...
Page 34 - FAQs; Common Problems
32 9. Troubleshooting & FAQs 9. Troubleshooting & FAQs 9.1 Troubleshooting This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative. Common Problems No Picture (Power LED...
Page 36 - How do I adjust the resolution?; OK; Q8: Can I change the color setting of
34 9. Troubleshooting & FAQs 9.2 General FAQs Q1: When I install my display what should I do if the screen shows 'Cannot display this video mode'? Ans. : Recommended resolution for this display: 3840 x 2160 @ 60 Hz. • Unplug all cables, then connect your PC to the display that you used previousl...