Page 2 - Page ii
Symbian OS is a trademark of Symbian Ltd. PALM and PALM OS are trademarks of Palm, Inc. PENTAX and PocketJet are registered trademarks of Pentax Imaging Company PSION is a trademark of Psion PLC. RBRC is a trademark of the Rechargeable Battery Recycling Corporation. WINDOWS is a trademark of the Mic...
Page 3 - Contents; Chapter 1 Setting Up the Printer; Page iii
Contents Safety Information ..............................................................................v Printer Features ................................................................................ vii Warranty Information ........................................................................
Page 4 - Page iv
Chapter 3 Tips on Using Paper Inserting Paper .................................................................................. 35 Use Pentax Quality Paper ................................................................. 36 Usage and Handling Instructions .............................................
Page 5 - Safety Information; Outdoor Use Warning; Page v
Safety Information Use Recommendations • Because the printer uses a thermal printing method, it produces heat during operation. Be sure to place it where it will receive adequate ventilation. • Don’t allow moisture to come in contact with the printer, the AC adapter, or the AC power cord. Outdoor Us...
Page 6 - Page vi
Unplug AC Cable when Printer is Not in Use Always unplug the AC cable from the AC power outlet when you stop using the printer or finish charging the battery. The transformer inside the AC adapter generates heat while it is plugged in. Unplugging the AC adapter extends its life. Battery Recycling/Di...
Page 7 - Printer Features; on Technical Support for the most current driver solutions.; Page vii
Printer Features The Pentax PocketJet® ultra-portable printers have been specifically designed to meet the growing demands of mobile workers. The Pentax PocketJet printer features include: • The printer can be driven directly from Windows® (95, 98, ME, 2000, XP, CE, CE.NET), Symbian/EPOC OS, Linux, ...
Page 8 - Warranty Information; Extended Warranty; Page viii
Warranty Information Standard Warranty Pentax provides, free of charge, a one-year limited warranty for your new PocketJet printer. For one year from the date of original purchase, Pentax will repair or replace a failed unit with a new or rebuilt unit when it is returned postpaid to an authorized Pe...
Page 9 - Chapter 1 - Setting Up the Printer; Unpacking the Printer; Read Me First; Page 1
Chapter 1 - Setting Up the Printer Unpacking the Printer Read and follow any instructions on any Read Me First sheet that may be included in your kit. A typical printer kit contains the items shown in Figure 1. FIGURE 1. The contents of your printer kit Page 1
Page 10 - Connecting to an AC Outlet; FIGURE 2. Connecting the printer to an AC power outlet; NOTE; Page 2
Connecting to an AC Outlet Connect the printer to a nearby AC power outlet to run it on AC power or to charge the battery (see Charge the Battery, page 4). 1. Connect the AC adapter to the printer as shown in Figure 2. 2. Connect the AC power cord to the AC adapter. 3. Plug the AC power cord into a ...
Page 11 - Connecting to a DC Supply; FIGURE 3. Connecting the printer to DC power; Page 3
Connecting to a DC Supply The PocketJet can be powered from its internal NiMH battery or from a vehicle DC supply. To install the battery, see page 32. To connect your PocketJet to a “12-volt” vehicle DC supply to print or maintain the battery charge, follow the steps below. 1. Connect an appropriat...
Page 12 - Using the Operation Panel; FIGURE 4. Operation panel; Main Switch Functions; Page 4
Using the Operation Panel The operation panel consists of the main switch and three indicator lights. See Figure 4. FIGURE 4. Operation panel Main Switch Functions Power ON : Push once while the printer is OFF. Power OFF : Push twice quickly. Manual Form Feed : With power ON and paper inserted, pres...
Page 13 - Program Mode; After powering the unit on, press and hold for 2; The printer may be configured for “auto off” operation. In; Indicator Lights; POWER light is blinking green: Battery is charging.; Page 5
Program Mode : After powering the unit on, press and hold for 2 seconds until the DATA LED turns red. Press and hold again for 6 seconds until the DATA and ERROR LEDs blink red. This mode allows uploading font files or upgrading firmware files. See page 21 for further information. NOTE : The printer...
Page 14 - Page 6
Page 15 - Chapter 2 - Using the Printer; Printing Solutions; Page 7
Chapter 2 - Using the Printer Printing Solutions Pentax provides printing solutions for many different operating systems and device types. Device types include: • PDA Systems (Windows Mobile [Pocket PC] systems, Palm systems, Psion/Symbian EPOC systems, and Windows CE systems) • Windows systems, Mac...
Page 16 - Driver Installation; Please do NOT connect your PocketJet printer to your; The newest; The; CD Install; Insert the Driver CD in your PC’s CD drive.; Manual Install; Page 8
Driver Installation CAUTION: Please do NOT connect your PocketJet printer to your computer via the USB cable UNTIL you have performed the driver installation. If you accidentally do so, cancel the “New Hardware Wizard”, disconnect the printer, and begin the driver installation described below. Your ...
Page 17 - Configuration Utility; Installing the Configuration Program:; Page 9
for more information. Note that every driver can be installed manually if necessary. Browse the CD to locate the “Setup” or “Install” program for your operating system, then double click on the “.exe” program icon and follow the on-screen instructions. If the installation does not proceed as explain...
Page 18 - Using the Configuration Program:; FIGURE 5. Configuration Utility
Using the Configuration Program: • Connect an external power source, or be sure that the battery is freshly charged. • Assure that the Printer Driver has been installed and is functional. • Connect the supplied USB cable between the printer and host computer, or align the computer and printer Infrar...
Page 24 - This setting is used to modify the amount of vertical space that is
Right Margin: This setting can modify the right margin when the ‘Custom’ ‘Page Size’ is selected. You may choose to avoid any changes by selecting ‘Use Paper Size’ which will assume you wish to use the full 8” available print width. You may also choose to set a number of columns of unprinted right m...
Page 25 - This command can be used to set the form length of a ‘Custom’
Form Length: This command can be used to set the form length of a ‘Custom’ size page. You may specify the vertical print area in text lines as defined by the ‘Text Line Spacing’ setting, or in inches. If using the ‘Lines’ method for setting “custom” form length, the actual vertical space on the page...
Page 28 - Printer Commands; Test Page; You can print a test page using the Configuration Utility or you
Printer Commands Test Page : You can print a test page using the Configuration Utility or you can print test pages using the Main Switch (see page 48). Clicking on ‘Test Page’ will print a page showing the current printer configuration and image quality verification graphics. Samples of some of the ...
Page 29 - Clean; uploading new fonts to the printer.; Upgrade Firmware; to the file
END OF PAGE Clean : Clicking on this button places the printer in “Cleaning Mode”. Refer to that maintenance procedure in this manual for further instructions. Upload Font : Clicking on this button will guide you through the process of uploading new fonts to the printer. Upgrade Firmware : Clicking ...
Page 30 - Export – Save a configuration to a file.
File Menu: • Import – Load a configuration file that was saved previously using the Export feature. Note: You must then Save Config to set the printer to this configuration. • Export – Save a configuration to a file. • Select Printer – Displays the currently available print queues for your printer, ...
Page 31 - Connecting to Your Computer; There are two ways to connect your PocketJet to your computer,; CAUTION; Always insert and remove the interface connector
Connecting to Your Computer There are two ways to connect your PocketJet to your computer, via USB cable and via Infrared (IrDA). Via USB Cable CAUTION : Install the driver software before connecting the printer to the computer via the USB cable. 1. Make sure your printer is off before installing th...
Page 32 - If a USB cable is not connected to the PocketJet printer when it is
location” and browse the Pentax Driver CD into the <CD Drive>:\<Printer>\Win9xME folder. C. Follow the on-screen instructions to complete the wizard installation. Via Infrared (IrDA) If a USB cable is not connected to the PocketJet printer when it is turned on, the infrared connection is...
Page 33 - Printing; the printer to an AC power outlet, or have a DC adapter plugged in.; FIGURE 9. Inserting a sheet of paper
Printing 1. Make sure that you have installed a charged battery, have connected the printer to an AC power outlet, or have a DC adapter plugged in. 2. Turn the printer on by pressing the main switch once quickly. The POWER indicator lights up. See Figure 8. FIGURE 8. Turning on the printer 3. Insert...
Page 34 - receiving data from your computer.; Turning the Printer OFF; Press the main switch twice quickly to turn the printer off.; Making Prints Lighter or Darker
The green DATA indicator light blinks to indicate that the printer is receiving data from your computer. NOTE : If you have inserted paper into the input slot and the green DATA light stays on (without blinking), the printer has received insufficient data to print an entire page. Press and hold the ...
Page 35 - Density Modes; No Feed Mode; - there is no paper feed at the end of a job. This is; No Feed Mode Extra Feed; - this option is used in conjunction; Fixed Page Mode; - the paper always feeds at the end of a job to
Accessing Advanced Software Features through Windows These features can be accessed using the software dialog boxes and methods discussed below. For more detailed information, view the “Read Me” file on the driver CD, if available. In Windows CE, double tap on the PocketJet printer icon in the Contr...
Page 36 - End of Page Mode; Windows CE; Serial Handshake – Not used at this time.; Cut Sheet Paper Usage; Select “Fixed Page” mode.
• End of Page Mode - the printer feeds paper until an “out-of- paper” condition is found, or a maximum of 14”. Use this with perforated paper. Windows CE Windows CE Notes: 1) Serial Handshake – Not used at this time. 2) Port Buffer Size – Controls the largest block of data sent to the printer port a...
Page 37 - Non-Perforated Roll Paper Usage; Select No Feed Mode.
Non-Perforated Roll Paper Usage To use roll paper, you must select from either fixed page length using “Fixed Page Mode” or variable page length using the “No Feed Mode” and selecting a page eject length using the “No Feed Mode Extra Feed” option. When using Windows 2000/XP, for each case below, be ...
Page 38 - Perforated Roll Paper Usage; Select “End of Page” mode.; Protecting the Printer; • Unplug the AC cable from the power outlet; The transformer inside the AC adapter generates heat while
D. Multipage Documents with “tear off” for EACH page Note: This feature is only available with Win 9x/Me and has recently been added to the Win2k/XP driver (check the Pentax website for the latest driver). Select “Prompt” for Win 9x or “Roll Paper Pause” for Win 2k/XP for Paper Source on the “Paper”...
Page 39 - Installing the Battery; FIGURE 10. Opening the Battery Cover
Installing the Battery 1. Open the printer’s battery cover by pressing the cover latch. Push the cover away from the AC adapter receptacle. See Figure 10. FIGURE 10. Opening the Battery Cover 2. Swing the cover open and remove it. 3. Gently push the battery connector into the terminal on the inside ...
Page 40 - If you forget to hold on to the ribbon, you may
4. Grasp the battery removal ribbon, which is attached to the inside of the battery compartment. See Figure 12. CAUTION : If you forget to hold on to the ribbon, you may accidentally insert the battery on top of it. Then you won’t be able to remove the battery by pulling the ribbon. FIGURE 12. Placi...
Page 41 - Removing the Battery; the cover open and remove it.
Removing the Battery 1. Open the printer’s battery cover by pressing the cover latch. Swing the cover open and remove it. 2. Pull out on the battery removal ribbon as shown in Figure 13 until the battery starts to tilt out of its compartment. NOTE: If the battery removal ribbon is caught behind the ...
Page 42 - Charging the Battery; AC adapter and power cord or a DC power cord.; Stopping the Charge Process; Tips on Using the Battery
Charging the Battery Note: Batteries are shipped from the factory uncharged. Charging the Battery 1. Make sure the printer is connected to an AC power outlet with the AC adapter and power cord or a DC power cord. 2. Make sure the printer is off. 3. Press the main switch and hold it down for a few se...
Page 43 - Chapter 3 - Tips on Using Paper; Inserting Paper; does not; If you insert paper into the printer
Chapter 3 - Tips on Using Paper Inserting Paper 1. Use both hands to hold the paper straight while you insert it into the printer’s paper input slot. Make sure the bottom edge of the paper is parallel to the feed roller. 2. Press the paper gently into the printer’s input slot until the roller pulls ...
Page 44 - back of the printer.
See “Advanced Software Features:Form Feed Modes”, “Advanced Features: Non-Perforated Roll Paper Usage”, and “Advanced Features: Perforated Roll Paper Usage” in Chapter 2. Use Pentax Quality Paper Pentax guarantees optimum compatibility with your PocketJet printer when you use Pentax Quality Paper. T...
Page 45 - Clearing a Paper Jam; Method 2; FIGURE 15. Opening the release cover
Clearing a Paper Jam Method 1 Press and hold the green Main Power switch. The drive motor will start and move slowly for a few seconds, then move faster as long as you hold the switch down. This can be repeated as many times as necessary. If this does not move the jammed paper out of the printer, us...
Page 46 - FIGURE 16. Pulling jammed paper out of the printer
2. Gently pull the paper out of the printer. Pulling in either direction is acceptable. See Figure 16. FIGURE 16. Pulling jammed paper out of the printer 3. Close the release cover. 4. Reinsert a new sheet of paper in the printer and restart the job. Page 38
Page 47 - Chapter 4 - Maintaining the Printer; If paper is loaded and detected printer when you
Chapter 4 - Maintaining the Printer Cleaning the Print Head To maintain high print quality, clean the print head after 500 prints or whenever you detect broken or light characters on the page. NOTE : Defective or wrinkled paper can also cause broken or light characters. If the problem does not go aw...
Page 48 - FIGURE 17. Inserting the cleaning cloth; Do not attempt to clean the print head with any
FIGURE 17. Inserting the cleaning cloth CAUTION : Do not attempt to clean the print head with any material other than the cleaning cloth. The cleaning cloth is for head and roller cleaning only. Do not use it to clean any other part of the printer. NOTE: Don’t throw the cleaning cloth away after you...
Page 49 - Cleaning the Platen Roller
Cleaning the Platen Roller Dirt and debris on the platen roller can make the roller feed paper into the printer at an angle, degrade the quality of the printed image, or both. 1. Make sure the printer is powered on without paper loaded. NOTE : If paper is loaded and detected printer when you attempt...
Page 51 - Cleaning the Printer’s Exterior; CAUTION: Avoid saturating the cloth. Do not allow water to get
Cleaning the Printer’s Exterior Should the outside of the printer become dirty, clean it using a soft cloth moistened with water. If necessary, add a very small amount of a mild soap such as a liquid dishwashing detergent. CAUTION: Avoid saturating the cloth. Do not allow water to get inside the pri...
Page 53 - Chapter 5 - Reference; Indicator Light Table
Chapter 5 - Reference Indicator Lights The indicator lights tell you about the current status of the printer. Indicator Light Table = Solid = Blinking = Alternating Blinking POWER DATA ERROR = Doesn’t matter External power in use Battery in use, > 14.0 Volts Battery in use, > 13.1 Volts Batter...
Page 54 - Indicator Light Warnings; The POWER indicator light does not light
POWER DATA ERROR Flash data storage is complete Bad checksum of flash data No battery found when charging Time-Out when charging Low Thermal Head temperature High Thermal Head temperature Data Receive Error Indicator Light Warnings The POWER indicator light does not light The printer is receiving no...
Page 56 - Data Receive Error
Data Receive Error Data is being received but errors are causing the printer to request that it be re-transmitted. This will slow printing speed and is almost always associated with the quality of an IrDA connection. Try repositioning the printer or host IrDA until the errors cease. Self-Test Featur...
Page 57 - Chapter 6 - Troubleshooting; Overview; Authorized Service Centers.
Chapter 6 - Troubleshooting Overview If you have difficulty getting your printer to work properly, first check to make sure you have done the following tasks correctly (See Chapter 1, “Setting Up the Printer”). • Installing the battery or connecting the printer to an AC outlet • Connecting the print...
Page 59 - The print head may need maintenance. Call technical support.
The image is squashed and stretched in many places Make sure the release cover was not left open during printing. If it is open, close it completely. Make sure the paper is not slipping in the printer. If it is, make sure the print head and platen roller are clean. See Chapter 4, “Maintaining the Pr...
Page 60 - Trying another font may tell you if the original font was in error.; The print contains random dots
The top margin is incorrect Make sure the correct margins have been set in the configuration utility and your software application. If not, set the margins for the top and bottom of the page as needed. Make sure you are not inserting the paper into the paper input slot with excessive force. Always i...
Page 62 - Windows CE-related Problems; There seems to be no way to print from my application
Make sure the printer driver is not inadvertently set to “No Feed Mode.” You may advance the paper position by pressing and holding the main switch while paper is loaded. The printer ejects a partially printed page, and the green DATA indicator light remains lit or blinking Make sure the Paper Size ...
Page 63 - Chapter 7 - Technical Information; Specifications; Physical; Letter
Chapter 7 - Technical Information Specifications Physical Height: 1.18 in. (30 mm) Width: 10.04 in. (255 mm) Depth: 2.17 in. (55 mm) Weight: 1.12 lb. (513 g) including battery Printing Method Direct thermal printing Resolution PocketJet 3 - 203 (H) by 200 (V) dpi PocketJet 3 Plus – 300 (H) by 300 (V...
Page 64 - Custom; Interfaces
Custom 4.13” (105mm) x 1.00” minimum 8.6” (218.5mm) x 27 feet (at 200 dpi) max. 8.6” (218.5mm) x 18 feet (at 300 dpi) max. (14“ maximum length recommended) Paper Type Thermal—Cut Sheet, Roll Paper, Perforated Roll, or Fanfold Paper Paper Loading Manual—Single Sheet or Roll Form Feed Modes No Feed Mo...
Page 65 - Regulatory
Standby: “Sleep” (externally powered, printer powered off): 20mA @ 14.4VDC (approx 1.15W). Battery Type and Rating NiMH, 14.4 VDC, 360mAH Battery Yield Over 100 pages per full 100% charge, tested at 68 degrees F (20 degrees C) with 5% print density per page. (Depending on page density setting) Batte...
Page 72 - Radio & Television Interference; which the receiver is connected.
Radio & Television Interference United States FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a reside...
Page 73 - Canadian Regulations; In Ü; bereinstimmung mit Bestimmungen der BMPT-AmbtsblVfg 243/1991
Canadian Regulations This digital device does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Cet appariel numérique respecte les limites de bruit radioélectrique applicables au...
Page 75 - Chapter 8 - Ordering Information; Supplies
Chapter 8 - Ordering Information You can order the following supplies, accessories and replacement parts for your printer. Supplies • Cut sheet Pentax Quality Paper (100-sheet boxes): - Letter size - Legal size - A4 size • Rolls of Pentax Quality Paper (100 ft.): - Letter width - A4 width - Perforat...
Page 77 - Index; Battery
Index A AC Adapter v, vi, vii, 2, 30-34, 46, 67 AC Cable vi, 30 AC Power v, vi, 2, 25, 34,46, 57 AC Power Outlet vi, 2, 25, 34, 46 Accessories 67, 68 Advanced Software Features 27 Auto-Off Timer 5, 11, 26 B Battery Charging vi, 2, 4, 5, 10, 25, 30, 34, 45-47 Connector 31, 33, 47 Compartment 31-33 Co...
Page 78 - Indicator Light Table 45,46
Data Indicator 26, 53, 54 DC Adapter 25, 46 DC Supply 3, 26 Declarations of Conformity 57-63 Density Modes 27 Direct Thermal Technology vii, 55 Drivers, Printer/Software vii, 7-9, 29 Driver CD viii, 7, 8, 24, 27 Driver Installation 8 E Errors 48 Indicator Light Table 45,46 End of Page Mode 28, 56 EP...
Page 79 - CD Install 8
Maintaining the Printer 39 Making Prints Lighter or Darker 26 Manual Form Feed 4 Multipage Documents with Tearoff 30 N NiMH Battery vi, viii, 3, 54, 56 No Feed Mode 27, 29, 48, 57 No Feed Mode Extra Feed 27, 29 Non-Perforated Roll Paper 27, 29, 36 O Operation Panel 4 Ordering Information 67 Accessor...
Page 82 - User’s Guide; PENTAX Imaging Company; Outside US: Contact your local reseller or any of the; Ordering Supplies, Accessories or Replacement Parts; Outside US: Contact your printer dealer
User’s Guide PENTAX Imaging Company 600 12 th Street, Suite 300 Golden, CO 80401 USA 303-460-1600 Fax: 303-460-1628 E-mail: [email protected] Internet: www.pentaxtech.com Pentax Technologies Europe, nv Weiveldlaan 3-5 1930 Zaventem (Belgium) Tel: +32.2.306.1190 Fax: +32.2.306.1199 E-mail: info.eur...