Page 2 - Contents
2 Contents Before use ......................................................................... 3 Preface ........................................................................... 3Features ......................................................................... 3System diagram .....................
Page 3 - Before use; Preface; System diagram
3 Before use w w Preface The WX-CC411 and WX-CC412 are Center Modules for the wireless intercom systems that are used in drive-thru outlets. w w Features w p The WX-CC411 is designed for single lane operation of drive-thru outlets; the WX-CC412 is designed for dual lane operation. w p A system compl...
Page 4 - Operation; Single lane; Dual lane
4 Before use w w Operation This system supports the following operations that are suited to drive-thru customers. Single lane Operations in an environment in which only one order post is installed are referred to as “single lane” operations. These lane operations are supported by the WX-CC411. ORDER...
Page 5 - Tandem lane; Concerning the Operating Instructions
5 Before use Tandem lane Operations in an environment in which the order posts are installed in series are referred to as “tandem lane” operations. When the vehicle detector for lane A is OFF and the vehicle detector for lane B is set to ON, a tandem lane message urging the customer to move to lane ...
Page 6 - System requirements
6 Before use w w System requirements CPU 1 GHz or faster 32-bit (x86) processor or 64-bit (x64) processor RAM 1 GB (32-bit) or 2 GB (64-bit) Network function 1 port 10BASE-T or 1 port 100BASE-TX Operating system Microsoft ® Windows ® 7 Professional SP1 32-bit Microsoft ® Windows ® 7 Professional SP1...
Page 7 - Operating precautions; Router
7 Operating precautions w w Router When connecting the Center Module to the Internet via a router, use a broadband router with port forwarding function (e.g. NAT, IP masquerade). w w Browser Refresh Rate The browser refresh rate may become slower depending on the network environment, computer perfor...
Page 8 - Network; Examples of connections; Direct connection to the PC; Network Security
8 Network w w Examples of connections w q Direct connection to the PC Ethernet cable (category 5, crossover) PC w q Connection to a network via a hub Panasonic Network Camera (i-pro series) * Up to 4 cameras can be connected Ethernet cable (category 5, straight) Hub PC w w Network Security Security ...
Page 9 - Browser Operation; Connecting the Center Module; Launch the PC’s Web browser.; Setup Instructions
9 Browser Operation w w Connecting the Center Module via a PC 1 Launch the PC’s Web browser. 2 Input the Center Module IP address into the address bar of the Web browser. Example) http://Center Module IP address This unit has the following default settings as the time of shipment: IP address: 192.16...
Page 10 - Operation Screen; Menu panel; Setup Menu; Setup menu
10 Browser Operation w w Operation Screen 34 1 5 2 1 Menu panel Displays the panel for each menu.The menu panel displays the Setup menu and the Information menu. 2 [select language] pull-down menu Changes the display language.Languages that are available are English and French.The screen following a...
Page 11 - Maintenance; Configuring and Confirming; Confirming the date and time setting [Date
11 Browser Operation 7 [SD memory card] button This button is used to confirm the total storage capacity and remaining storage capacity on the SD card inserted into the Center Module. (p. 26) 8 [Quick] button This button is used to confirm the operation settings that were set by touching the (Quick ...
Page 12 - IPv4 Network
12 Browser Operation w q Configuring network settings [Network] This function is used to configure the network settings of the Center Module.Click the [Installation] button, then the [Network] tab. IPv4 Network [DHCP / Static]Displays the DHCP of the Center Module. This setting can be changed throug...
Page 13 - UPnP; NTP
13 Browser Operation UPnP The Center Module is compatible with UPnP (Universal Plug and Play). Using UPnP function, you can configure the following settings automatically.Set the router port forwarding function. (A router that is compatible with UPnP is required.) This setting is useful for accessin...
Page 14 - SMTP
14 Browser Operation [NTP server address]If “Manual” is selected for [NTP server address (Manual / Auto)], enter the NTP server IP address or host name manually.Number of characters: 1 to 128Types of characters: alphanumeric, characters -. Default setting: None (blank) w p When entering the host nam...
Page 15 - Setting Network Cameras connected to the
15 Browser Operation [Sender’s E-mail address]Input the sender’s email address. The email address entered will appear in the “From” line on the email being sent.Number of characters: 3 to 128Types of characters: alphanumeric, characters @ . _ - Default setting: None (blank) w q Setting Network Camer...
Page 16 - Configuring Help contact email transmission
16 Browser Operation w q Setting Help contact [Help contact] This tab is used to check the telephone number and configure the email transmission settings for the Help contact screen displayed on the LCD display of the Center Module.Click the [Installation] button, then the [Help contact] tab. [Telep...
Page 17 - Confirming the group settings; Confirming nighttime volume settings
17 Browser Operation w w Confirming the group settings for All-In-One Headsets and Belt Packs This function is used to confirm the group settings for All-In-One Headsets and Belt Packs. This setting can be changed through operations on the Center Module.To display this screen, click the [Headsets] b...
Page 18 - Store hours; Closed message
18 Browser Operation w q Confirming store hours [Store hours] This tab is used to confirm store hours settings. This setting can be changed through operations on the Center Module.Click the [Store] button, then the [Store hours] tab. Store hours [Store hours]Displays whether or not store hours is be...
Page 19 - Configuring and confirming
19 Browser Operation w w Configuring and confirming settings for each lane This tab is used to configure and confirm settings for each lane.To display this screen, click the [Lane] button in the Setup menu panel.To configure and confirm settings for Lane B, click the [Lane B] tab. (WX-CC412 only) [I...
Page 20 - Confirming message settings; Confirming greeter message settings
20 Browser Operation [DSP]This section displays the settings for the three functions involved in voice signal processing (echo canceller, digital noise reduction and ASLC).Echo Canceller: Displays the echo suppression level. (OFF/ LOW/MID/HIGH) Digital noise reduction: Displays the noise suppression...
Page 21 - Message list; Confirming greeter message schedule
21 Browser Operation Message list Displays the settings for each greeter message. This setting can be changed through operations on the Center Module. [No.]Displays the number of the greeter message. [Message name]Displays the name of the greeter message. [Upload] buttonThis button is used to upload...
Page 22 - Confirming reminder message settings
22 Browser Operation w q Confirming reminder message settings [Reminder message] This tab is used to confirm the reminder message that is played at fixed times to urge the store personnel to work. Click the [Message] button, then the [Reminder message] tab. [ON/OFF]Displays whether or not reminder m...
Page 23 - Confirming reminder message schedule
23 Browser Operation w q Confirming reminder message schedule settings [Reminder schedule] This tab is used to confirm reminder message schedule settings. Click the [Message] button, then the [Reminder schedule] tab. [Days of the week]The schedule for the selected day of the week is displayed.The sc...
Page 24 - Confirming alert message settings [Alert
24 Browser Operation w q Confirming alert message settings [Alert message] This tab is used to confirm the alert message to be played during a security alert. Click the [Message] button, then the [Alert message] tab. [ON/OFF]Displays whether or not alert message is being used. This setting can be ch...
Page 25 - Confirming the security alert; List of alerts
25 Browser Operation w w Confirming the security alert settings This screen is used to confirm the operations to be performed when a security alert notice is received from button F of an All-In-One Headset or Belt Pack or from alert inputs 1 to 4.To display this screen, click the [Security alert] bu...
Page 26 - Confirming the remaining
26 Browser Operation w p The SMTP server must be set before an email can be sent. To set the SMTP server, click the [Installation] button, then the [Server] tab. w p The following substitute characters can be used in the email body. The substitute characters will be replaced with the corresponding c...
Page 27 - Confirming quick operation; Lane A setting; Backing up settings
27 Browser Operation w w Confirming quick operation settings This button is used to confirm the operation settings that were set by touching the (Quick Operation button) on the Center Module. This setting can be changed through operations on the Center Module.To display this screen, click the [Quick...
Page 28 - Performing maintenance on the
28 Browser Operation w w Performing maintenance on the Center Module This screen is used to check the status of and perform maintenance on each device. The maintenance menu is for maintenance staff.To display this screen, click the [Maintenance] button in the Setup menu panel. w q Checking the Cente...
Page 30 - Retrieving TALK & PAGE Recording sound
30 Browser Operation w q Retrieving TALK & PAGE Recording sound source files [Recorded data] This tab displays sound source files from TALK & PAGE Recording that were recorded during a security alert by holding down button F of an All-In-One Headset or Belt Pack. Click the [Maintenance] butt...
Page 31 - Confirming the software version [Update]; User ID change
31 Browser Operation w q Confirming the software version [Update] This tab is used to confirm the software version. Software version updates can also be performed from this screen.Click the [Maintenance] button, then the [Update] tab. [System version]Displays the system version. [CPU version]Display...
Page 32 - Password change; Setting the destination email addresses
32 Browser Operation Password change [Old password]Input the current password.Number of characters: 4 to 32Types of characters: alphanumeric, characters !#$%'()=~|`{}<>?_-^[]/@*,.:;+¥ [New password]Input the new password.Number of characters: 4 to 32Types of characters: alphanumeric, character...
Page 33 - Information display menu; One Headsets and Belt Packs; Checking the status of alerts; Checking the status of security alerts
33 Information display menu When the [Info] button is clicked, the menu panel displays the Information display menu panel. 1 2 1 [Headsets] button This button is used to check the status of All-In-One Headsets and Belt Packs registered to the Center Module. 2 [Alert] button This button is used to ch...
Page 34 - Checking the status of system alerts
34 Information display menu w q Checking the status of system alerts [System alert] This tab displays information about errors that are occurring in devices that comprise the Center Module. [Initiation time]This column displays the time and date of system alerts. [Cause]This column displays the caus...
Page 35 - Troubleshooting
35 Troubleshooting Check the following before requesting repair.Consult your sales shop if these measures do not resolve a problem, if symptoms not listed here occur, or if you have a question related to engineering. Symptom Cause/solution Reference pages Access is not possible from a Web browser. w...
