Page 3 - CONTENTS
3 CONTENTS Preface ................................................................................ 7 How to Use This Manual .......................................................... 7What This Manual Contains ..................................................... 7Notation Used .......................
Page 7 - PREFACE; Key Telephone User Guide; HOW TO USE THIS MANUAL
576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 7 PREFACE The Key Telephone User Guide is for anyone who uses a Panasonic 44-Series digital telephone in conjunction with the Panasonic DBS 576 or DBS 576HD . The DBS 576 and DBS 576HD are telephone systems that provides you with a powe...
Page 8 - • Appendix B, “Customized PSD Bin Numbers.” - Provides a table for; NOTATION USED; This user guide uses the following conventions:; HOLD; FOR MORE INFORMATION; and
8 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 Preface • Appendix B, “Customized PSD Bin Numbers.” - Provides a table for documenting or tracking your personalized list of speed dial numbers. NOTATION USED This user guide uses the following conventions: • References to chapters an...
Page 9 - UNDERSTANDING YOUR PHONE; • Changing the Default Display (pages 13 and 17)
576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 9 1. UNDERSTANDING YOUR PHONE The following information in this chapter will familiarize you with your Panasonic digital phone and enable you to effectively use its call-handling features: • Non-Display Phones (page 9) • Small-Display P...
Page 13 - Changing the Default Display; SSD; Understanding Display Information; To display the Directory Mode on a small-display phone; Extension; Brandy
1. Understanding Your Phone 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 13 Changing the Default Display The MODE key enables you to change the software mode of the display from Default Mode (i.e., time and date) to Directory Mode (i.e., System Speed Dial [SSD], Personal Speed Dia...
Page 14 - Figure 4. Messages received for small-display phone; Using Variable Mode; • During an intercom call; To activate Variable Mode on a small-display phone
1. Understanding Your Phone 14 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 Figure 4. Messages received for small-display phone Figure 5. Reminder alarm for small-display phone Figure 6. Incoming outside call for small-display phone Figure 7. Outside call in progress for small-dis...
Page 15 - Press the Variable Mode Key.; To use Variable Mode on a small-display phone
1. Understanding Your Phone 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 15 2. Press the Variable Mode Key. 3. Replace the handset or press the ON/OFF key. 1. After turning Variable Mode on, the display will reflect the programmed features during an intercom call, CO dial tone, tr...
Page 17 - Press the; MENU; key to return to the Main Menu.; To display a directory or menu on a large-display phone
1. Understanding Your Phone 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 17 Changing the Default Display The ten soft keys located alongside the display on a large-display phone allow you to change the software mode of the display. Instead of displaying the Main Menu (Default Mode...
Page 18 - Figure 11. Messages received for large-display phone
1. Understanding Your Phone 18 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 Understanding Display Information Display information indicates the status of the phone. However, this information will vary depending on how the phone is programmed and its status. Several of the more com...
Page 19 - Figure 13. Incoming outside call for large-display phone
1. Understanding Your Phone 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 19 Figure 13. Incoming outside call for large-display phone Figure 14. Outside call in progress for large-display phone Figure 15. Intercom calling in use for large-display phone INCM CO #03 Outside line numb...
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1. Understanding Your Phone 20 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 This page intentionally left blank.
Page 21 - SETTING UP YOUR PHONE; ADJUSTING VOLUME AND DISPLAY SETTINGS; VOLUME; ringing; PROG; incoming; OR
576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 21 2. SETTING UP YOUR PHONE You can use the procedures in this chapter to customize your phone for the following: • Adjusting Volume and Display Settings (page 21) • Setting Up Flexible Function Keys (page 22) • Setting Up One-touch Key...
Page 22 - intercom; SETTING UP FLEXIBLE FUNCTION KEYS; To adjust the display contrast of your phone
2. Setting Up Your Phone 22 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 Enter 9 , then 2 to adjust the intercom ring tone. (The phone produces a tone.) 4. Press the VOLUME key. 5. Press the ON/OFF key. Note: This task requires a display phone. 1. While the phone is idle, press th...
Page 23 - SETTING UP ONE-TOUCH KEYS
2. Setting Up Your Phone 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 23 5. Press the HOLD key. 6. Repeat steps 2-5 to program additional keys. 7. Replace the handset or press the ON/OFF key. 1. Pick up the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the desir...
Page 24 - To assign an SSD number to a one-touch key
2. Setting Up Your Phone 24 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 4. Dial the phone number to be stored. 5. Press the HOLD key. 6. Replace the handset or press the ON/OFF key. 1. Pickup the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the one-touch key t...
Page 25 - SETTING UP SPEED DIALING; Assigning and Deleting PSD Numbers; NEXT
2. Setting Up Your Phone 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 25 3. Press the one-touch key to be checked. (Programmed data appears on the display.) 4. Replace the handset or press the ON/OFF key. SETTING UP SPEED DIALING You can set up the following speed dial features us...
Page 26 - Figure 16. One-touch and soft key numbering scheme; key and then press the; AUTO; Large-display phone soft keys
2. Setting Up Your Phone 26 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 • You can check PSD numbers or names that have been assigned to one-touch or soft keys. For more information, see “Checking Speed Dial Numbers” on page 40. Figure 16. One-touch and soft key numbering scheme T...
Page 27 - Enter the PSD bin number (; Replace the handset or press the; To delete a PSD number assigned to a one-touch or soft key
2. Setting Up Your Phone 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 27 OR • Enter the Speed Dial Set/Clear code (default = 71 0 ). 3. Enter the PSD bin number ( 80 - 99 ). 4. Enter the phone number you want to be speed-dialed (maximum length = 16 characters). Remember to include...
Page 28 - Assigning SSD Numbers; To link speed dial numbers to a PSD bin
2. Setting Up Your Phone 28 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 1. Pick up the handset or press the ON/OFF key. 2. Either: • Press the PROG key and then press the AUTO key. OR • Enter the Speed Dial Set/Clear code (default = 710 ). 3. Enter the PSD bin number ( 80 - 99 )....
Page 29 - Assigning and Deleting Names for PSD Numbers; To use a PSD key that links multiple speed dial numbers
2. Setting Up Your Phone 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 29 1. Pick up the handset or press the ON/OFF key. 2. Either: • Press the PROG key and then press the AUTO key. OR • Enter the Speed Dial Set/Clear code (default = 710 ). 3. Press the soft or one-touch key (for ...
Page 35 - PLACING OUTSIDE CALLS; ACCESSING AN OUTSIDE LINE; To make an outside call using an outside line access code
576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 35 3. PLACING OUTSIDE CALLS Your digital phone, in conjunction with the DBS 576 and DBS 576HD , provides the following ways for you to place outside calls: • Accessing an Outside Line (page 35) • Using Account Codes (page 36) • Redialin...
Page 36 - Dial the Callback cancellation code (default =; USING ACCOUNT CODES; Non-verified Account Codes; To have a busy outside line call you back once it is open
3. Placing Outside Calls 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 36 1. Pick up the handset or press the ON/OFF key. 2. Attempt to access an outside line. 3. When you hear the busy tone, enter the Callback Request code (default = 3 ). 4. Press the ON/OFF key again and wait for...
Page 37 - Verified Account Codes; REDIALING OUTSIDE NUMBERS
3. Placing Outside Calls 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 37 3. Enter the Account Code (up to 10 digits). 4. Press the # key. 5. Dial 9 or press an FF key that is dedicated to an outside line. 6. Dial the phone number. 1. During a call, press the AUTO key. 2. Press the...
Page 38 - USING SPEED DIALING; Dialing Speed Dial Numbers; To automatically redial a busy number
3. Placing Outside Calls 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 38 3. Press the REDIAL key. (The phone displays and dials the last outside number dialed.) Note: The system will continue to redial the busy number until you hang up the phone, the called party answers the call,...
Page 39 - MODE
3. Placing Outside Calls 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 39 1. Press the MODE key one time. ( SSD and PSD appear on the second line of the display.) 2. Press the soft key next to SSD or PSD . (The first two speed dial entries appear on the second line of the display.)...
Page 40 - Checking Speed Dial Numbers
3. Placing Outside Calls 40 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 1. Pick up the handset or press the ON/OFF key. 2. If necessary, access an outside line. 3. Press the AUTO key. 4. Enter the appropriate three digit speed dial bin number (PSD bins 80 - 99 or SSD bins 00 - 79...
Page 43 - HANDLING INCOMING CALLS; You can handle calls that reach your phone in a variety of ways:; ANSWERING CALLS; Pick up the handset or press the; To answer a call
576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 43 4. HANDLING INCOMING CALLS You can handle calls that reach your phone in a variety of ways: • Answer Calls (page 43) • Use Call Hold (page 44) • Transfer Calls (page 45) • Using Call Pickup (page 47) • Using Call Park (page 49) ANSWE...
Page 44 - USING CALL HOLD; To place a call on hold
4. Handling Incoming Calls 44 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 USING CALL HOLD Depending on the set up of your system, you can put one or more calls on hold and retrieve those calls using the HOLD key or a designated Floating Hold key. Notes: • The Floating Hold featur...
Page 45 - TRANSFERRING CALLS; again at the extension that transferred it.; Supervised Transfers; While on a call, press the; To supervise the transfer of a call to another extension or an
4. Handling Incoming Calls 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 45 Note: The number of floating hold orbits available may very depending on the Station/Floating Park Hold Pickup setting (FF1-0-02-0025). The station/park pickup access code can set to *9 (default) or 733 . T...
Page 46 - Unsupervised Transfers
4. Handling Incoming Calls 46 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 2. Either dial the extension number or the outside line number to which the call will be transferred. 3. When the recipient answers, announce the call. 4. Complete the call by doing one of the following: a....
Page 47 - USING CALL PICKUP; Extension Group Pickup; Three types of Extension Group Pickup are available:; Call Pickup-All Calls
4. Handling Incoming Calls 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 47 b. If On-hook Transfer is disabled for your extension, press the PROG key. Note: On-hook Transfer requires system programming. USING CALL PICKUP The System allows the following types of Call Pickup: • Exten...
Page 48 - Extension Direct Pickup; To use Specified Group Pickup All Calls
4. Handling Incoming Calls 48 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 1. Lift the handset or press the ON/OFF key. 2. Enter the Specified Group Pickup access code (default = 703 ). 3. Enter the number of the Call Pickup Group ( 01-72 ) where the call is ringing. 4. Complete t...
Page 49 - USING CALL PARK
4. Handling Incoming Calls 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 49 4. Complete the call and replace the handset or press the ON/OFF key. USING CALL PARK You can use the Call Park function to transfer a call, even if you cannot locate the intended recipient of the call. The...
Page 50 - If necessary, page the party that needs to retrieve the call.
4. Handling Incoming Calls 50 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 3. If necessary, page the party that needs to retrieve the call.
Page 51 - COMMUNICATING WITHIN YOUR OFFICE; CALLING OTHER EXTENSIONS
576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 51 5. COMMUNICATING WITHIN YOUR OFFICE The DBS 576 and DBS 576HD provides a variety of ways to handle calls within your office: • Calling Other Extensions (page 51) • Switching Between Tone and Voice Calling (page 52) • Using Paging (pa...
Page 52 - EXTENSION; Switching Between Tone and Voice Calling; To call another extension using the soft keys on a large-display
5. Communicating Within Your Office 52 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 3. Scroll through the directory until the desired extension entry is displayed. (To display the next two entries, press the # key. To display the previous two entries, press the * key.) 4. Pick up ...
Page 54 - USING PAGING; To page another party or make an announcement
5. Communicating Within Your Office 54 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 USING PAGING You can make both internal and external pages and announcements. Internal pages are made via the key telephone speakers and external pages are made through the speakers of an external ...
Page 55 - Enter the UNA to Page Pickup code (default =; MAKING ANNOUNCEMENTS TO BUSY EXTENSIONS; or DBS; Answering an Announcement; To answer a UNA call
5. Communicating Within Your Office 576- 29 -750 DBS 576 & DBS 576HD (USA), issued October 1999 55 ANSWERING A PAGE WITH UNIVERSAL NIGHT ANSWER During night mode, Universal Night Answer (UNA) sends incoming calls for selected trunks to ring external paging speakers. UNA calls can be picked up fr...
Page 56 - Transferring Calls with an Announcement; USING CALL FORWARDING; To speak to the announcing party
5. Communicating Within Your Office 56 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 handle more than one call. The Split key must be set up by the system administrator or dealer. 1. While on a call, press the OHVA Split key. 2. Speak with the announcing party. 3. Press the OHVA Sp...
Page 57 - To cancel Call Forwarding
5. Communicating Within Your Office 576- 29 -750 DBS 576 & DBS 576HD (USA), issued October 1999 57 2. Do one of the following: 3. If setting Call Forwarding for another extension, enter the number of the extension whose calls you are forwarding. Otherwise, proceed to step 4. 4. Enter the destina...
Page 58 - To cancel Call Forwarding and DND for your extension in one step
5. Communicating Within Your Office 58 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 3. If canceling Call Forwarding for another extension, enter the extension number whose Call Forwarding you are canceling. Otherwise, proceed to step 4. 4. Replace the handset or press the ON/OFF k...
Page 59 - Table 7. Text Message Replies; To manually camp-on to a line and notify a party that they
5. Communicating Within Your Office 576- 29 -750 DBS 576 & DBS 576HD (USA), issued October 1999 59 Also beginning with CPC Version 2.0, the busy party can reply with a text message that displays on the camping on phone. Any one of the following messages can be selected. Messages 6 to 9 and 0 hav...
Page 60 - Remain on the line until the called party answers.; key; key; Do one of the following:; USING MESSAGE WAITING/CALLBACK; To leave a text message while camp-on
5. Communicating Within Your Office 60 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 3. Remain on the line until the called party answers. 1. Press the MSG key . 2. Enter the send text message number (1-9, 0). ( See Table 6 on page 58 for the send text messages.) 1. Press the MSG k...
Page 61 - To send a Message Waiting/Callback request
5. Communicating Within Your Office 576- 29 -750 DBS 576 & DBS 576HD (USA), issued October 1999 61 Note: On a large-display phone, you can use the MSG key to answer callback requests. 1. Pick up the handset or press the ON/OFF key. 2. Dial the extension number. 3. While the phone is still ringin...
Page 62 - USING ABSENCE MESSAGES; To turn DND on
5. Communicating Within Your Office 62 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 ring through to your extension before being forwarded to voice mail. Permanent call forwarding is determined through system programming. 1. Pick up the handset or press the ON/OFF key. 2. Do one of...
Page 63 - LOCKING YOUR EXTENSION; To cancel the Absence Message
5. Communicating Within Your Office 576- 29 -750 DBS 576 & DBS 576HD (USA), issued October 1999 63 3. Enter the Absence Message number. (See Table 8 on page 63) 4. If desired, enter the 4-digit returning time 5. Press HOLD key. 6. Replace the handset or press the ON/OFF key. Note: Five absence m...
Page 64 - To activate the Station Lockout feature
5. Communicating Within Your Office 64 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 Use the Station Lockout feature to limit use of your phone by others when you are away from your telephone. When the Station Lockout feature is in use, the Toll Restriction Service (TRS) Class of y...
Page 65 - Lift the handset or press the
5. Communicating Within Your Office 576- 29 -750 DBS 576 & DBS 576HD (USA), issued October 1999 65 1. Lift the handset or press the ON/OFF key. 2. Dial the Station Lockout Security Code change code (default = 749 ). 3. Dial the current Walking TRS/Station Lockout security code. 4. Dial the new W...
Page 67 - USING ADDITIONAL FEATURES; USING THE MUTE KEY; MUTE
576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 67 6. USING ADDITIONAL FEATURES The DBS 576 and DBS 576HD provide a variety of additional features that you can use in your daily work: • Mute or MUTE Key (page 67) • Off-Hook Monitor (page 68) • Handsfree Answerback and Operation (page...
Page 68 - USING OFF-HOOK MONITOR
6. Using Additional Features 68 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 • Using the handset mute, press the Mute FF key. • Using the microphone mute, press the MUTE key. USING OFF-HOOK MONITOR Off-Hook Monitor allows you to play a called or calling party’s voice through the s...
Page 69 - USING VOICE RECOGNITION; MAKING CONFERENCE CALLS; CONF
6. Using Additional Features 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 69 USING VOICE RECOGNITION With the installation of additional hardware, you can use verbal commands to dial extensions, speed dial numbers, and access various phone features. Note: This feature requires sys...
Page 70 - CONTROLLING BACKGROUND MUSIC; To establish a two party private conversation from a 3-party
6. Using Additional Features 70 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 3. Dial the number of the party you want to add to the call. 4. Press the CONF key when your call is answered. (You are connected to the called party.) 5. To add another party repeat steps 1-4. 6. For 3-p...
Page 71 - BGM; USING TIMED REMINDERS; Caller ID Call Log; To turn background music on or off
6. Using Additional Features 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 71 1. Pick up the handset or press the ON/OFF key. 2. Enter the Background Music code (default = *30 ). 3. Replace the handset or press the ON/OFF key. Note: On a large-display phone, you can turn background...
Page 72 - Call Log Operation for a Small-display Phones; EXEC
6. Using Additional Features 72 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 The Call Log keeps a record of Caller ID calls that ring your phone. You can access this log by assigning an FF key to flash when there is a new entry in the log. When you press the key to access the log,...
Page 73 - Call Log Format for the Large-Display Phone; To view, dial, or store call log entry for a large-display phone
6. Using Additional Features 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 73 Press the right EXEC key to outdial a leading digit (usually 9 ) and dial the displayed caller ID number. 5. To store the displayed call log number in a personal speed dial bin, Press the PROG key, the sp...
Page 74 - WALKING TRS CLASS OF SERVICE; your; To use a Walking TRS COS code
6. Using Additional Features 74 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 4. Press NEXT to view the next 5 calls and PREV to view the previous 5 calls. 5. To outdial the displayed call log number, Press the left soft key to outdial a leading digit (dial 9 ) dial add digits (usu...
Page 75 - USING DIRECTORY NUMBERS
6. Using Additional Features 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 75 5. Press the # key. 6. Access an outside line. 7. Dial the phone number. The Walking TRS COS will remain in effect until you hang up. USING DIRECTORY NUMBERS A Directory Number (DN) allows extension numbe...
Page 76 - EXT; To originate a call
6. Using Additional Features 76 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 Figure 19. Example Directory Number assignments for Extension 200 When a caller originates a call, the call appears on the first available PDN key. If all PDNs are unavailable, the call will select the EX...
Page 77 - To receive a call to a directory number (PDN or NPDN)
6. Using Additional Features 576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 77 1. If ringing, go off-hook or press the green blinking PDN or NPDN key. If not ringing, press the red blinking PDN or NPDN key. 1. Lift the handset or press the ON/OFF key. 2. Press the desired NPDN key. ...
Page 78 - USING ZIP MODE; key and dial; ZIP; To enter or cancel Zip mode
6. Using Additional Features 78 DBS 576 & DBS 576HD (USA), issued October 1999 576- 26 -750 USING ZIP MODE The Zip mode feature (CPC version 2.5 or higher) automatically answers calls when you are operating a Key Telephone in headset mode. 1. Press the ON/OFF key. 2. Press the PROG key and dial ...
Page 79 - Appendix A. Dial Code List; Feature Operation
576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 79 Appendix A. Dial Code List This appendix summarizes the most commonly used dial codes. Additional features may be programmed as described in Section 700 - Feature Operation . The table includes the following information: • Function -...
Page 83 - Appendix B. Customized PSD Bin Numbers
576- 26 -750 DBS 576 & DBS 576HD (USA), issued October 1999 83 Appendix B. Customized PSD Bin Numbers This appendix contains a table for documenting the Personal Speed Dial (PSD) numbers that you assign to PSD bins on non-display phones. When making changes to PSD numbers, be sure to record the ...