Page 3 - TABLE OF CONTENTS
TABLE OF CONTENTS What You Get ............................................................................... 3 Controls, Indicators, and Connections....................................... 4 Printer Power Connection ....................................................... 6 Printer Interface Connect...
Page 5 - What You Get
What You Get The OKIPOS X400 Printers come complete and ready to install and print labels. Your unit carton contains the following items: • OKIPOS X400 Printer • 90 Watt Power Supply • Warranty/Safety/Regulatory Guide • User’s Guide • CD-ROM Containing: OKIPOS X400 User’s Manual OKIPOS X400 Programm...
Page 8 - Printer Power Connection; Plug the power module into an AC outlet having the proper voltage.; Printer Interface Connection; Connect the other end to the parallel input port on the printer.
Printer Power Connection 1. Plug the output of the power module provided with the printer into the connector on the rear panel. 2. Plug the power module into an AC outlet having the proper voltage. 3. Place the power switch in “I” position to turn on the power. Note If the FEED button is pressed aft...
Page 10 - Loading Labels or Tags; Lift the top cover.
Loading Labels or Tags 1. Lift the top cover. 2. Press the two print head releases down to unlock the print head. 3. Unwind a few labels from the roll. Labels should be wound face-in for the best results. 4. Slide the center justified paper holders apart until the label roll will drop down between t...
Page 11 - Loading Ribbon
Loading Ribbon The OKIPOS X400 thermal transfer printer transfers ink from a ribbon to the label to produce an image. 1. Lift the top cover. 2. Press the two print head releases down to unlock the print head module and expose the ribbon supply spindles. 3. Unwrap the new ribbon and unwind 4" fro...
Page 13 - Selecting the Label Sensor Type; Note; Sensor Calibration; The ribbon must be installed in the printer when calibrating
Selecting the Label Sensor Type OKIPOS X400 printers can use Eye-mark, gap or notch label sensing. The sensing method used by the printer must match to the media being used. If you are using label printing software, it should provide a mean to set up these parameters. See your software documentation...
Page 14 - Using the Printer; Printing a Self-Test Label; Turn off the power.; cycle printer power.
Using the Printer Printing a Self-Test Label Printing a self-test label checks the printer overall operability. To run a self-test, confirm that the printer is loaded and connected to AC power and no print jobs are in process. Then: 1. Turn off the power. 2. Press and hold the FEED button. 3. Turn o...
Page 16 - Printing Labels; Routine Maintenance; Unlatch and raise the print head if it is not already raised.
Note When holding the FEED button, the indicator status will change, but should be ignored even if the ERROR indicator becomes lit. Printing Labels To print labels, the host computer sends commands to the printer via the serial or parallel communication port. If you are using label printing software...
Page 17 - Resume normal operation.; What To Do If ...
2. Using a soft cotton sheet moistened alcohol, clean all dirt and label residue from the print head, paying particular attention to the print line. Caution ! Do not clean the print head or drive roller using abrasive or metallic objects, ammonia-based cleaners or other harsh chemicals. The practice...
Page 18 - Common Problems And Their Solutions
3. Press down firmly on both print head latches to confirm that they are closed. 4. Confirm that the printer ERROR indicator is off. 5. Print a self-test label as described on page 10. 6. Restart the printer. 7. Press the FEED button to confirm that the printer will feed a blank label or last printe...
Page 19 - Self-test label will not print; Confirm that the print media is loaded correctly.; Host stops responding or displays “printer not ready” message
• Others: If you are using the serial communication check the parameters on both the printer and the host. Self-test label will not print 1. If printing in the direct thermal mode, confirm that you have loaded direct thermal media. 2. Disconnect the cable between the printer and the host computer. R...
Page 20 - Poor print quality
2. Confirm that the sensor type (Eye-mark or gap) in your software setup matches yours print media. Poor print quality 1. Confirm that the print media is properly loaded, and there is no side-to-side motion of the paper as it feeds through the printer. 2. Check your software print darkness and print...
Page 21 - Printer Specifications
Printer Specifications OKIPOS X400 Print Method Thermal Transfer or Direct Thermal Max Ribbon Length 328 ft. (100m) Max Ribbon Roll OD 1.5 in. (38mm) Ribbon Core ID 0.5 in.(12.8mm) Ribbon Core OD 0.72 in. (18.4mm) Weight (including power module) 8.1 lbs. (3.67kg) Print Head Density 203 dpi (8 dot/mm...
Page 23 - Communication Ports; Description
Communication Ports OKIPOS X400 printers are equipped with a standard Centronics parallel and an RS232 communication port, wired as shown below. Serial Input Cable (DB9S) Pin # Description 2 RXD (data to printer) 3 TXD (data from printer) 4 DTR, always high 5 GROUND 6 DSR, connected to pin 4, always...
Page 24 - Parallel Input Cable (Centronics 36 pin); Serial Port Parameters
Parallel Input Cable (Centronics 36 pin) Pin # Description 1 STROBE 2~9 Data bits 0-7 10 ACK 11 Busy 12 PE (Paper End) 13 Select, always high 16 Signal Ground 17 Chassis Ground 18 +5V DC 19~30 Ground 32 Fault Serial Port Parameters OKIPOS X400 printers are configured as Data Terminal Equipment (DTE)...
Page 25 - OKIPOS X400 Software; Label Gallery Free; START.EXE (where X is the drive letter associated with your CD
Note OKIPOS X400 printers require a “null modem” cable (pin 2-3 and 7-8 cross connected) when connected to another DTE device such as a personal computer. The OKI serial cables are wired in a null modem configuration. Other cables may require an external null modem adapter. OKIPOS X400 Software Two ...
Page 26 - Windows Drivers; Media and Supplies
printer model that will be used to print the label. Selecting “Printer Setup” opens a Printer Driver where the operating parameters of the printer can be configured. Windows Drivers The OKIPOS X400 Windows Drivers lets you print labels using virtually any Windows application program. The driver can ...