Page 2 - Preface; Copyright 1999 by Oki. All rights reserved.; EEC compatibility
ii User’s Guide Preface Every effort has been made to ensure that the informa-tion in this document is complete, accurate, and up-to-date. Oki assumes no responsibility for the results of er-rors beyond its control. Oki also cannot guarantee thatchanges in software and equipment made by other man-uf...
Page 3 - English; Safety instructions
English Preface iii Safety instructions This printer has been carefully designed to give years ofsafe, reliable performance. As with all electrical equip-ment, however, there are a few basic precautions thatshould be taken to avoid personal injury or damagingthe printer: • Read this setup guide care...
Page 5 - Table of contents; Chapter 1 - Introduction
English Preface v Table of contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiEEC compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiEnergy Star . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiSafety instructions . ...
Page 6 - Chapter 4 - Installation and Operation, Macintosh
vi User’s Guide Port monitor setup . . . . . . . . . . . . . . . . . . . . . . . . . 24 Select the I/O port speed . . . . . . . . . . . . . . . . . 25Port speed error . . . . . . . . . . . . . . . . . . . . . . . . 25Configure LPT port . . . . . . . . . . . . . . . . . . . . . 25 Printing operations...
Page 7 - Simultaneous full colour and foil colour printing . .49; Chapter 6 - Maintenance
English Preface vii Colour printing on plain paper . . . . . . . . . . . . . . . .42 Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . .42Prepare the image to be printed . . . . . . . . . . . . .43Install ink cartridges . . . . . . . . . . . . . . . . . . . . .43Load the paper in your ...
Page 8 - Appendix A - Optional Devices
viii User’s Guide Forced printing and clearing data . . . . . . . . . . . 66 Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . 66 Troubleshooting - Windows . . . . . . . . . . . . . . . . . . . . 68Troubleshooting - Macintosh . . . . . . . . . . . . . . . . . . . 80 Chapter 8 - Spe...
Page 9 - Introduction; • Macintosh SCSI Interface Module
English Chapter 1 - Introduction 1 Chapter 1 - Introduction Introduction Thank you for your purchase of the OKI DP-5000 Pho-to Quality Colour Printer. This printer represents themost recent advances in printing quality and technolo-gy. Whether you need a printer for your Windows PC,your Macintosh or...
Page 10 - Features
2 User’s Guide Features The following is a summarised list of the many standardfeatures offered by your new printer: • Variable-dot 2400 dots-per-inch printing resolu- tion. • Seven-colour ink capacity, the most challenging printing tasks are easily accomplished. • Fully compatible with all of the s...
Page 11 - Preparing your printer; Removing package contents; Lift the printer out of its container box. Remove; Opening front cover; Open the front cover to remove the inside pack-
English Chapter 1 - Introduction 3 Preparing your printer Removing package contents 1. Lift the printer out of its container box. Remove the packing materials from inside and outside theprinter. CautionThe printer is shipped with tape, spacers, and otherpacking materials to prevent delicate parts fr...
Page 12 - Remove the other tape (3) from the carriage; Closing front cover; Locating printer
4 User’s Guide 5. Remove the tape (3) from the metal frame, and move the smaller packing piece (1) to the left. 6. Remove the other tape (3) from the carriage Caution:Operating the printer without first removing the packingmaterials may damage the printer. Caution:Do not remove the white pad (1) or ...
Page 13 - Installing output paper tray
English Chapter 1 - Introduction 5 which you can run the power cables safely to suitablenearby connection points. Installing output paper tray Place the printer on the output paper tray (1) as shownbelow. During printing, extend the paper tray. The out-put paper tray will hold up to 100 sheets of pa...
Page 14 - Printer functions; Front view of printer; Sheet feeder - Paper can fed into the printer either
6 User’s Guide Printer functions The following paragraphs explain the name and func-tion of each part of the printer. Front view of printer 1. Sheet feeder - Paper can fed into the printer either automatically or manually. Place a stack of notmore than 100 sheets (plain laser paper) for auto-matic f...
Page 15 - Rear view of printer
English Chapter 1 - Introduction 7 5. Paper stopper - This stopper prevents the paper from rising when the small size media is set verti- cally for printing. 6. Paper support - The paper support holds the loaded paper upright. To extend the paper sup-port, pull up on the top edge. 7. Paper feed guid...
Page 16 - Inside the printer
8 User’s Guide 2. SCSI connector - The SCSI connectors are used for connecting to the Macintosh computer and/orother SCSI devices. 3. Paper feed switch - This switch sets the paper feeding method to automatic feed mode or man-ual feed mode. 4. Power socket - The power cable connects to the power soc...
Page 17 - Paper feed switch; Power button - Use the
English Chapter 1 - Introduction 9 Caution:Mishandling the print head or carriage can cause damageto the printer. Also, never load an ink cartridge directlyinto the carriage. Malfunction or damage to the printermay result. Paper feed switch Caution:Do not move the paper feed switch while paper is be...
Page 18 - Ready light - This light illuminates when the; Indicator lights summary
10 User’s Guide 4. Ready light - This light illuminates when the printer is ready to print. The light blinks slowlywhile printing and goes out when printing haspaused or stopped. 5. Power light - Indicates whether the printer is on or off. The light illuminates when the printer ison. When the light ...
Page 19 - Chapter 2 - Initial Setup; Connecting cables for Windows; Connecting the printer to your computer; Plug the power cable into the power socket on the
English Chapter 2 - Initial Setup 11 Chapter 2 - Initial Setup Connecting cables for Windows When your printer has been positioned in a suitable lo-cation, you can connect it to your Windows PC with aprinter cable and to a suitable AC power source with thepower cable. Connecting the printer to your ...
Page 20 - Plug the free end of the power cable into a suita-
12 User’s Guide 2. Plug the free end of the power cable into a suita- ble AC power source (such as a wall socket). Caution:Power to the printer is completely cut off only when thecable is unplugged. Place the printer where you can easilyunplug it from the wall socket. Also, pull the plug and notthe ...
Page 21 - Ink cartridges; Identifying ink cartridge and paper types
English Chapter 2 - Initial Setup 13 Ink cartridges The following describes how to identify the differenttypes of ink cartridge and how to install and remove thecartridges from the printer. Identifying ink cartridge and paper types The ink cartridge type is indicated on the surface ofeach cartridge....
Page 22 - Use VPhoto primer for any plain papers.; Installing ink cartridges
14 User’s Guide *1 Use VPhoto primer for any plain papers. Caution 1The manufacturer only recommends printing with thecartridge-paper combinations listed in Table 1. Caution 2Printing with an inappropriate ink cartridge-papercombination can damage the cartridge ribbon. Caution 3Printing outside the ...
Page 23 - Push down the right side of the ink cartridge.
English Chapter 2 - Initial Setup 15 NoteThe printer carriage located inside the printer canselect and pick up the necessary ink cartridge from anyholder. You can place up to 7 cartridges of the samecolour in the holders to reduce the need to change inkcartridges. CautionThe ink cartridges may be pu...
Page 24 - Replacing or changing ink cartridges; Open the front cover by pushing the front cover
16 User’s Guide Caution 2:You must leave at least one cartridge holder empty for theprinter to operate properly. Do not install more than 7 inkcartridges. Replacing or changing ink cartridges When you want to change ink cartridges or replace acartridge whose ribbon has been used up, remove thecartri...
Page 25 - Loading paper; Paper types and available feeding modes; For VPhoto Print Film, use single sheet and; Notes and precautions about paper
English Chapter 2 - Initial Setup 17 Loading paper The following paragraphs explain how to load paperinto the printer. Paper types and available feeding modes The table below shows information on switching be-tween automatic and manual feeds, and on setting thepaper feed switch (“A” or “M”). *1 For ...
Page 26 - Always use the recommended paper types, and; Loading paper in automatic feed mode
18 User’s Guide Thick paper and other kinds of special printing mediashould be used in manual feed mode. The approximatethicknesses of paper that can be used in manual feedmode or automatic feed mode are as follows: Caution:Never use paper in the sheet feeder with thickness outsidethe range 0.07 mm ...
Page 27 - Pull the paper support upwards.
English Chapter 2 - Initial Setup 19 Loading high grade/plain/laser paper and transparencies 1. Pull the paper support upwards. 2. Select the paper feed mode by switching the paper feed switch to position “A”. 3. Place the paper in the sheet feeder. 4. Adjust the paper feed guide to the paper size. ...
Page 28 - Loading paper in manual feed mode; Switch the paper feed switch to position “M”.
20 User’s Guide Note 3:Use only one type of paper at a time. Note 4:Pushing the paper feed guide too hard against thepaper can bend the paper. Adjust the position of thepaper feed guide so that it just touches the paper. Loading paper in manual feed mode Use manual feed mode when printing on thick p...
Page 29 - Adjust the paper feed guide to the paper size.
English Chapter 2 - Initial Setup 21 Note 1:Paper that is creased or curled may print incorrectly. Note 2:Make sure that you insert the paper straight. Insertingit at a slant can cause a paper jam. 5. Adjust the paper feed guide to the paper size. 6. Press the ready/ insert button. The paper is auto...
Page 31 - Chapter 3 - Installation and Operation, Windows; Installing the printer driver; Purpose of the printer driver; Push the power button on the printer to turn it on.; System requirements; Disk space required during printing is as follows:
English Chapter 3 - Installation and Operation, Windows 23 Chapter 3 - Installation and Operation, Windows Installing the printer driver Before you can use your printer, you need to install thecorrect printer driver software into your computer sothat it can operate with the printer. The following pa...
Page 32 - Installing printer software from CD; In the window that appears, choose; Port monitor setup; , if your computer has the ECP capable paral-
24 User’s Guide Note 1:The figures in Table 2 are approximations of the totaldisc space required when printing at VPhoto Colourmode. Note 2:The working disk space needed during printing is auto-matically erased after printing is completed. Installing printer software from CD The printer driver is in...
Page 33 - Select the I/O port speed
English Chapter 3 - Installation and Operation, Windows 25 Select the I/O port speed 1. Choose Settings from the Start menu, and then s e l e c t P r i n t e r s . I n t h e P r i n t e r s w i n d ow t h a t appears, right-click the DP -5000 printer icon.Then select Properties . 2. Click the Detail...
Page 34 - Printing operations; Printing in monochrome; Requirements; Ink cartridge; Placing an ink cartridge in your printer
26 User’s Guide Printing operations When you have connected the cables to your printer andhave installed the printer driver, you are ready to useyour printer. This section describes step by step opera-tions for monochrome and colour printing. Printing in monochrome The following paragraphs explain h...
Page 36 - Copies; Printing in colour
28 User’s Guide 8. Set the Paper Size, Orientation, and number of Copies as required. 9. When you have completed all the setup, click OK to close the print er driver Properties dialoguebox. 10. Click OK in the Print dialogue box to start print- ing. Printing in colour The following paragraphs descri...
Page 37 - Printing on reverse side
English Chapter 3 - Installation and Operation, Windows 29 Setting up the printer driver for colour printing 1. In the application you want to print from, select Print from the File menu to open the Print dia- logue box. Note:Please note that the procedure for opening the dia-logue box of the DP-500...
Page 38 - option will not be available.; Turning off the power
30 User’s Guide 5. In the Document/Quality tab click Print On Reverse Side option. Note:Note that when you select certain media types the Print on Reverse Side option will not be available. 6. Select Automatic, Photographs, or Graphics/ Text from the Document Type menu. When you select Automatic her...
Page 39 - • Push the power button on the printer to turn it on.
English Chapter 4 - Installation and Operation, Macintosh 31 Chapter 4 - Installation and Operation, Macintosh Installing the printer driver Before you can use your printer, you need to install thecorrect printer driver software so that your computercan work with the printer. This chapter describes ...
Page 40 - Contents of the installation disk; ‘English’; Using balloon help; Show Balloons
32 User’s Guide Note 1:The figures in Table 2 are approximations of the totaldisk space required when printing at VPhoto Colourmode. Note 2:The working disk space needed during printing is auto-matically erased after printing is completed. Contents of the installation disk The files shown below are ...
Page 41 - Selecting the correct driver; has insufficient memory. In this case, close the; button to enable; Testing the printer
English Chapter 4 - Installation and Operation, Macintosh 33 Selecting the correct driver Before creating any documents in your application youshould select the DP-5000 printer driver which you in-stalled from the CD-ROM. If you want to print docu-ments created when this printer driver was not selec...
Page 42 - Page setup dialogue box
34 User’s Guide 1. The printer is connected to the computer and isturned on. 2. The system folder window is open (if not, double-click the folder on the startup disk). 3. There is paper in the printer. Page setup dialogue box 1. Select Page Setup from the File menu. The Page Setup dialogue box opens...
Page 44 - for
36 User’s Guide Note 2:Refer to ‘Installing Ink Cartridges in Chapter 2 for directions on installing ink cartridges. Note 3:Installing multiple ink cartridges of the same colourallows you to print more pages without stopping toreplace spent ink cartridges. Note 4:Econo Black cartridges can be revers...
Page 45 - Placing ink cartridges in your printer; from the; is automatically selected in the; section of the Image Settings dialogue.; or
English Chapter 4 - Installation and Operation, Macintosh 37 b Cyan ink cartridge c Magenta ink cartridge d Yellow ink cartridge 2. Media a High grade paper b Laser paper or plain paper c VPhoto Print Film 3. Printing data a Printing data consisting of text and/orgraphics created in your application...
Page 46 - Setting up colour matching option; ColorSyncTM
38 User’s Guide 6. When you have completed your settings, click Print in the Print dialogue box. The printer prints cyan, magenta, yellow, and black in that order ast he pr in t he ad moves bac k and for th over t hepaper. Note 1:If the four ink cartridges (cyan, magenta, yellow, andblack) are not i...
Page 48 - section of the
40 User’s Guide 3. Set the Media to Plain Paper or Laser Paper, and the Size to A4 . When using a different type or size of paper, change the setup accordingly. 4. After making any changes required, click OK to close the Page Setup dialogue box. 5. Select Print from the File menu to display the Prin...
Page 49 - Chapter 5 - Specialised Printing Operations; VPhoto colour printing; Colour printing on VPhoto print film
English Chapter 5 - Specialised Printing Operations 41 Chapter 5 - Specialised Printing Operations VPhoto colour printing Colour printing on VPhoto print film The following describes how to print colour images onVPhoto print film. Photographic-like quality can beachieved by printing images on VPhoto...
Page 50 - Set up the printer driver for printing; is selected from the; mend that; is normally set. If you do not; uncheck the; Colour printing on plain paper; Requirement
42 User’s Guide Note:VPhoto Print Film is very adhesive. When loading themultiple sheets, fan them thoroughly before loading tomake sure that they do not adhere to one another. Storeunused sheets in the package. For best results, use sin-gle sheet and manual feed. Set up the printer driver for print...
Page 51 - Prepare the image to be printed
English Chapter 5 - Specialised Printing Operations 43 f VPhoto Primer ink cartridge Note:To print the photo quality images on plain paper, useVPhoto Primer ink. VPhoto Primer ink fills any une-venness on the paper surface, so that a similar printquality as on VPhoto Print Film can be achieved. Prep...
Page 52 - is selected from; Make any other necessary changes to the settings.
44 User’s Guide matic, Photographs , or Graphics/Text is selected from Document Type . 6. Make any other necessary changes to the settings. 7. When you complete the setup, click OK to close the dialog box. 8. Click OK in the Print dialog box to start printing.
Page 53 - Printing in foil colour; Multi foil colour printing - Foil colour printing; Single foil colour printing
English Chapter 5 - Specialised Printing Operations 45 Printing in foil colour Foil colour printing is one of the unique features of theOKI DP-5000 printer. The printer driver allows you toselect specific colours or colour components that willbe replaced by foil colours and black ink when printing. ...
Page 55 - Multi foil colour printing
English Chapter 5 - Specialised Printing Operations 47 4. Set Media Type depending on the paper to be used. 5. In Print Settings click the Use Spot Colours check box so that the Spot Colours dialog box is displayed. 6. In the Spot Colour Settings click the Use Foil Colour(s) radio button. 7. Set Pri...
Page 56 - Install ink cartridges
48 User’s Guide Note 2:White portions of data (R=G=B=100%) are notprinted. In multi foil colour printing, indicate foil colours by se-lecting colours in the application that most closely re-semble t he foi l col ours. Try to select colours t hatresemble the colours listed in the tables below. In app...
Page 60 - OK
52 User’s Guide printed if the corresponding ink cartridge has not beenselected. Note 2:If a selected foil colour ink cartridge is not installed, awarning message will be displayed. In this case,exchange ink cartridges as indicated in the message. 10. When you complete the setup, click OK to close t...
Page 61 - Printing on overhead transparencies
English Chapter 5 - Specialised Printing Operations 53 Printing on overhead transparencies The following paragraphs describe how to print fullcolour graphic images and text on overhead transparen-cies for presentations. Requirements For printing on overhead transparencies, you will needthe following...
Page 62 - Setting up transparency separators
54 User’s Guide l ocat ed i nto t he le ft s i de of t he pri nter (whenviewed from the front). 3. To prevent jams remove the sheets immediatelyafter printing. 4. If the last sheet of film will not feed from the autosheet feeder, place a sheet of paper underneath it. Setting up transparency separato...
Page 64 - Undercoating with VPhoto primer ink cartridge
56 User’s Guide Undercoating with VPhoto primer ink cartridge The VPhoto Primer ink cartridge is used to print an un-dercoat on paper prior to the main printing process. Un-dercoat fills any uneveness on the paper surface makingplain paper suitable for high quality colour printing. Requirements For ...
Page 65 - function lets you leave a sheet in the; Printing on undercoat
English Chapter 5 - Specialised Printing Operations 57 6. In Spot Colour Settings click the Use Spot Col- our(s) radio button. 7. Set Print Using to VPhoto Primer (Undercoat). 8. Click OK to close the dialog box. 9. Click the Paper tab to bring to the front, make all ne cessary adjust ments t hen cl...
Page 67 - Cleaning the printer; WARNING; Cleaning the main unit; Follow the cleaning steps described below.
English Chapter 6 - Maintenance 59 Chapter 6 - Maintenance Cleaning the printer We recommend that this printer be cleaned periodicallyto ensure satisfactory long term operation. WARNING Make sure you unplug the printer before cleaning it. Cleaning the main unit Follow the cleaning steps described be...
Page 68 - Cleaning the print head
60 User’s Guide Caution:Brush very gently around electrical components, and becareful not to leave any brush hairs on or near thesecomponents. Cleaning the print head Follow the steps below, using isopropyl alcohol and acotton swab. Caution 1:Do not use benzene, thinner, or other volatile materials,...
Page 69 - Slowly peel off the tape.; Cleaning the feed roller; button to turn the printer on
English Chapter 6 - Maintenance 61 1. Press the front cover release button and gentlylower the front cover. 2. Gently apply the tape (1) to dirty spots on theplaten (2), and rub your finger over the tape. Caution:Do not touch or remove the white pad (3) on the left side ofthe platen. Doing so may da...
Page 70 - Press the; Changing dye sub cleaning pads
62 User’s Guide 4. Wipe the feed roller (metal shaft roller) with acot ton swab dipped in isopropyl a lcohol. Thefeed roller may not come clean in one wipe, sorepeat several times. Caution:Avoid getting alcohol on the platen. Wait until the alcoholdries before printing. 5. Press the ready/insert but...
Page 73 - Chapter 7 - Troubleshooting; Troubleshooting - general; Power failure while printing
English Chapter 7 - Troubleshooting 65 Chapter 7 - Troubleshooting Troubleshooting - general Power failure while printing With the front cover closed, turn the printer on. Theprinter will initialise and eject the partially printedpage. When the front cover has been opened before the print-er is turn...
Page 74 - Ready/insert button functions; Paper feed; Paper eject; ready; Cancelling an alarm; ready; Clearing paper jams
66 User’s Guide 2. Fix the error to continue printing, or terminateprinting. For more information on fixing printererrors see the rest of this Chapter. Ready/insert button functions The ready/insert button is used for a number of func- tions, depending on the printer status. The functionsduring norm...
Page 75 - Close the front cover.
English Chapter 7 - Troubleshooting 67 Paper jams can be caused by a dirty platen. Forinformation on cleaning see ‘Cleaning the Platen’in Chapter 6 - Maintaining the Printer. 4. Close the front cover. 5. Press the power button to turn on the power. 1
Page 76 - Troubleshooting - Windows; Power does not come on; Check computer and printer communications; Is your computer a DOS machine?
68 User’s Guide Troubleshooting - Windows When problems occur during operation of the printer,please check the following troubleshooting tips beforereturning the printer for repair. Power does not come on 1 Is the power cable disconnected? Make sure the power cable is plugged into an out-let as well...
Page 77 - Printer does not print or stops while printing; Make sure that the front cover is firmly closed.
English Chapter 7 - Troubleshooting 69 b The printer driver cannot tell which ink car-tridge is in which holder. c To store all the print output, an enormousamount of spool data (held in a temporaryfile for printing) is generated during colourmultipage printing. As a result, the numberof sheets of p...
Page 78 - Is your cable too long?; Printing is light, distorted, or has gaps
70 User’s Guide 9 Are you using a printer selection switch or a printerbuffer? With bi-directional interfaces, operation is some-times unreliable when using printer switchingboxes or printer buffers. If you are using a printerselection switching box or printer buffer, use one-way communication. 10 I...
Page 79 - Is the ink cartridge head dirty?
English Chapter 7 - Troubleshooting 71 2 Is the ink cartridge head dirty? Clean the cartridge head by refering to Chapter 5,Maintaining the Printer. The platen often getsdirty at the same time as the head, so it is recom-mended to also clean the platen. 3 Is the platen dirty? Clean the platen by ref...
Page 80 - Colour printing is selected if
72 User’s Guide Colour printing is not working or is extremely slow 1 Are the ink cartridges for colour printinginstalled? Only the following ink cartridges are suitable forcolour printing: a Yellow, cyan, magenta, and black ink car-tridges b Yellow, cyan, magenta, black, VPhotoPrimer and Finish II ...
Page 82 - Are you using home-made cards or thick cards?
74 User’s Guide 9 Is the cut corner in the correct position (fortransparencies and back print film)? When these sheets are inserted with the cut cornerincorrectly positioned, they may not feed cor-rectly. Follow the instructions and insert thesheets correctly. 10 Are you printing on envelopes, therm...
Page 83 - If; Mechanism or cartridge change error; Are you using the printer on a level surface?; Ink cartridges are not correctly recognised
English Chapter 7 - Troubleshooting 75 4 Is there paper caught between the platen and theprint head? Remove the paper (for reference see ‘Cleaningthe Printer’, Chapter 5) . 5 “Missing ink cartridges” message appears. Are allthe necessary colours of ink cartridge installed in theprinter? Colour print...
Page 84 - Printing quality, hue, and resolution queries
76 User’s Guide 2 Is the ink cartridge installed in the holder with the(A) side up? Make sure the ink cartridges are placed in theholder with the identification markings (B side)facing up. 3 Has an ink cartridge for a different printer beeninstalled? Ink cartridges made by other manufacturers willno...
Page 85 - Set the Halftone setting in the; Ink and paper; White ink can be used as follows:
English Chapter 7 - Troubleshooting 77 5 When plain or other coarse-surfaced paper isprinted in colour, ink is missing from a number ofpoints on the image. When paper with a coarse surface is used for fullcolour printing, ink will be missing from certainpoints where it was difficult to deposit. To c...
Page 86 - How should I use VPhoto Primer ink?; Connection method; Can I use the printer on a network?; Other operational queries
78 User’s Guide 2 How should I use VPhoto Primer ink? The VPhoto Primer ink prints an undercoat andimproves the print quality on most plain papersby allowing you to print photo quality images at2400 dpi using variable dots. 3 Is it OK to print using white ink on top of a fullcolour image? This can c...
Page 87 - How can I reduce or enlarge my document?
English Chapter 7 - Troubleshooting 79 2 When my display is set for 64,000 or 16,700,000colours, I run out of memory when printing. Windows runs out of memory when there are toomany display colours. Change to 256 colourswhen printing. Changing the display mode doesnot change the print results. 3 Whe...
Page 88 - Troubleshooting - Macintosh; button on the printer.; Is At Ease installed?
80 User’s Guide Troubleshooting - Macintosh When problems occur during printer operation, pleasecheck the following troubleshooting tips before return-ing the printer for repair. Power does not come on 1 Is the power cord disconnected? Make sure the power cord is plugged into an out-let as well as c...
Page 89 - QuickDraw GX
English Chapter 7 - Troubleshooting 81 c Deselect QuickDraw GX in the list of items. d Close the Extensions Manager, and restart your Macintosh. 2 Is the printer driver installed? Install the DP-5000 printer driver from the Instal-lation Disc (CD-ROM). The DP-5000 printer cannot be selected in Choos...
Page 91 - Is the printer driver correctly installed?
English Chapter 7 - Troubleshooting 83 18 Is the printer driver correctly installed? Install the DP-5000 printer driver from the Instal-lation Disc (CD-ROM). 19 Has the printer been selected using the Chooser? From the Apple menu, select the Chooser and make sure the printer and device number appear...
Page 92 - Is enough memory allocated?
84 User’s Guide 4 Is enough memory allocated? Colour printing may not be possible if the mem-ory allocated to the application is insufficient.Allocate more memory to the application. 5 Are you using memory management tools or virtualmemory? When you are using memory management toolssuch as RAM Doubl...
Page 93 - Image
English Chapter 7 - Troubleshooting 85 3 Is the platen dirty or is there an obstruction on theplaten? Clean the platen by following the directions inChapter 5. If anything is stuck to the platen,remove it, being careful not to damage the platen. If cleaning the head and the platen does not work,cont...
Page 96 - A mechanism or cartridge change error occurred
88 User’s Guide A mechanism or cartridge change error occurred 1 Are the cartridges installed correctly? If a cartridge has become dislodged from itsholder, a cartridge change error will occur. Openthe front cover and reinstall the cartridge. 2 Are you using the printer on a level surface? The print...
Page 97 - and images obtained by monochrome
English Chapter 7 - Troubleshooting 89 Printing quality, hue, and resolution queries 1 Can all four colours of the colour inks becombined for black and white printing? In colour printing mode, greyscale portions areprinted using a four-colour greyscale. Black char-acters are also printed using a mix...
Page 99 - EPS files cannot be output clearly.
English Chapter 7 - Troubleshooting 91 Connection method 1 Can I connect multiple DP printers to a singlecomputer? If different SCSI device numbers are used, multi-ple printers can be connected to a single Macin-tosh. Of course, simultaneous printing is notpossible. 2 Can I connect a single DP print...
Page 102 - Options; SCSI Interface for Macintosh; DIP switches; DIP switches are used to set the SCSI ID number.
94 User’s Guide Options • SCSI Interface for Macintosh (Part No. 41065001) • USB Interface Kit for iMac & Window 95/98 ® (Part No. 41065101 ) • Dye Sublimation Upgrade Kit (enables dye subli- mation printing capability)(Part No. 41064901) DIP switches DIP switches are used to set the SCSI ID num...
Page 103 - Printable area; Using cardboard or thick paper
English Chapter 8 - Specifications & Settings 95 Printable area Using cardboard or thick paper Print within the recommended range shown in Table 4below. Depending on the printing media, printing out-side the recommended area may cause malfunctionssuch as the ink cartridge ribbon getting caught a...
Page 104 - Available supplies; Print media; * When Dye Sublimation Upgrade kit is installed.
96 User’s Guide Available supplies Ink cartridges * When Dye Sublimation Upgrade kit is installed. Print media * When Dye Sublimation Upgrade kit is installed. Options Ink Cartridges Part Number Black ink cartridge 41067604 Yellow ink cartridge 41067603 Magenta ink cartridge 41067602 Cyan ink cartri...
Page 105 - USB interface kit; Apple iMac computer, Mac OS 8.1 with iMac; Installation for iMac
English Appendix A - Optional Devices 97 Appendix A - Optional Devices USB interface kit The OKI USB Interface Kit enables you to use yourOKI DP-5000 Series printer with an Apple® iMac™ orwith a Windows 95/98® computer that has a USB port. Important Note 1:DO NOT unplug the USB interface cable while...
Page 107 - Using the OKI USB printer
English Appendix A - Optional Devices 99 2. Connect the other end of the USB cable (3) to anavailable USB port (4) on the side of the iMac, oron a USB hub (5). a To connect the USB cable directly to theiMac, open the port door (6) on the side ofthe iMac, and with the three-pronged USBicon facing up,...
Page 108 - Installing for Windows 98; The new OKI printer driver enables you to; Deleting the OKI printer driver
100 User’s Guide Installing for Windows 98 To install the OKI USB Interface Kit to enable you tooperate your DP-5000 printer with a Windows 98 com-puter, follow these steps: Note:You must delete any previously installed OKI DPSeries printer driver prior to installing the USB printerdriver. The new O...
Page 109 - Troubleshooting for USB interface kit; iMac; The USB printer cannot be selected in the
English Appendix A - Optional Devices 101 6. Place the OKI USB Setup Disc in your CD-ROMdrive, and click Next. In the next window that appears, click Next to continue. 7. Select CD-ROM drive and Specify a location from the Add New Hardware Wizard , and then c l i c k B r o w s e . . . bu t t o n t o...
Page 110 - The Add New Hardware Wizard (USB
102 User’s Guide Windows 98 Q1 The Add New Hardware Wizard (USB Printer) does not appear when the USB interfacecable is connected. Please check the following: 1. Make sure that the USB interface cable is prop-erly connected to your printer and to your PC,and the printer is turned on. 2. Make sure th...
Page 111 - The Add New Hardware Wizard (OKI; (where D is the letter of your CDROM
English Appendix A - Optional Devices 103 Q2 The Add New Hardware Wizard (OKI printer) does not appear, after the MD USB to LPTCable software installation is complete You can continue to install the OKI USB printer driver.Follow these steps: 1. Make sure that the USB interface cable is prop-erly con...
Page 112 - Dye sublimation upgrade kit; Installing the upgrade; Reconnect the printer cable.
104 User’s Guide Dye sublimation upgrade kit The Dye Sublimation Upgrade Kit enables your OKIDP-5000 to print true continuous-tone images, withoutdots, through the magic of dye sublimation technology.The upgrade itself is as simple as plugging in the spe-cial electronic key and pressing a button. At...
Page 113 - Installing the printer software
English Appendix A - Optional Devices 105 8. Press and hold the ready/insert button until the printer lights begin to flash (about three seconds),a nd t h e n r e l e a se t h e but t on . T he p r i nt e r n owprints a test page that gives the product name asDP-5000P and includes “Dye-Sublimation P...
Page 114 - Installing the printer driver for Macintosh
106 User’s Guide 2. In the window that appears type; D:\Drivers\Mon- itor\English\Monitor.exe 3. Click OK. 4. The Port Monitor Installer window appears. Click Install. 5. In Windows 95/98, choose Settings from the Start menu. Then select Printers . 6. In the Printers window that appears, right-click...
Page 115 - Connecting SCSI interface for Macintosh
English Appendix A - Optional Devices 107 Connecting SCSI interface for Macintosh When your printer has been positioned in a suitable lo-cation, you can connect it to your Macintosh computerw ith a S CSI interface and to a suitable AC pow ersource with the power cable. Connecting the Macintosh SCSI ...
Page 116 - Removing the SCSI interface module
108 User’s Guide Removing the SCSI interface module 1. Turn off the power to your printer, computer, andall SCSI devices connected. Remove the powercable from the wall socket and the printer. 2. To disconnect the SCSI interface module (1) gen-tly pull the plastic handle (2) at the bottom of themodul...
Page 117 - Checking the SCSI device number
English Appendix A - Optional Devices 109 Checking the SCSI device number Make sure the device number for the printer is set cor-rectly, the printer device number is set to 6 at the facto-ry. Each SCSI device connected to the computer musthave a unique SCSI device number. If two devices havethe same...
Page 119 - Index; Cleaning pads
English Index 111 Index A Agency approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 C Cancelling an alarm . . . . . . . . . . . . . . . . . . . . . . . . . . .66Carriage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Cleaning Feed roller . . . . . . . . ...
Page 121 - Printer driver, Windows
English Index 113 Paper thickness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93Paper width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93Port monitor setup . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Port speed error. . . . . . . . . . . . . . . ...
Page 122 - Troubleshooting, Macintosh
114 User’s Guide S SCSI device number . . . . . . . . . . . . . . . . . . . . . . . . . 109Storage environment . . . . . . . . . . . . . . . . . . . . . . . . . . 93Supplies available . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 T Testing the printer . . . . . . . . . . . . . . . . . ....
Page 123 - Undercoating; OKI SYSTEMS COMPANIES
English Index 115 U Undercoating Overlay function . . . . . . . . . . . . . . . . . . . . . . . . . . .57Setting up the printer driver . . . . . . . . . . . . . . . . . .56 Undercoating with Vphoto primer . . . . . . . . . . . . . . . .56USB interface kit . . . . . . . . . . . . . . . . . . . . . . ...