Page 2 - i i
i i As an Energy Star Partner,Okidata has determined that thisproduct meets the Energy Starguidelines for energy efficiency. Every effort has been made to ensure that the information in thisdocument is complete, accurate, and up-to-date. OKIDATA assumes noresponsibility for the results of errors bey...
Page 3 - iii; Safety Instructions
iii Safety Instructions Your OKI printer has been carefully designed to give you years of safe,reliable performance. As with all electrical equipment, however, thereare a few basic precautions you should take to avoid hurting yourself ordamaging the printer: • Read the setup instructions in this han...
Page 4 - i v; Federal Communications Commission; • Reorient or relocate the receiving antenna.; Industry Canada
i v Federal Communications Commission Radio Frequency Interference Statement for 120-Volt Models WARNING: This equipment has been tested and found to comply with thelimits for a Class B digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable protection ag...
Page 6 - v i; Warranty Enhancement Programs; OKI Extend TM; For pricing and more detailed information on these programs:
v i Warranty Enhancement Programs ➯ Available in the U.S. and Canada only OKI Extend ™ This program offers you the opportunity topurchase an extension of the standardwarranty for your OKI printer. You can add1 or 2 years to the standard warrantyperiod. OKI On-Site ™ If you experience a malfunction o...
Page 7 - vii; Table of Contents; Features
vii Table of Contents Features Consumables ........................................................................... 1Options .................................................................................... 1 Section 1: Setting Up Your Printer Selecting a Location for Your Printer ...............
Page 8 - viii; Section 5: Service and Support
viii TRAY n FEED JAM or PAPER EXIT JAM (top bin) ............ 38PAPER EXIT JAM (rear tray) ................................................. 39 Printer Messages ............................................................................ 40 System Status ................................................
Page 9 - i x
i x LETTER LEGAL A4 OTHER ENV READY ATTENTION MAN FEED DATA Rear paper exit extender (opened) Cover release buttons Operator panel Power switch Top paper exit bin Paper tray gauge Manual paper feed tray Paper tray Top paper exit extender Rear paper exit extender (closed) Power cord receptacle Bi-dir...
Page 11 - OKIPAGE; User ’s Guide; Consumables
1 ➦ Features OKIPAGE 12i User ’s Guide • Fast print speed–12ppm with a 40 MHz RISC microprocessor • Excellent print quality–True 600 dpi and 600 x1200 graphics • Large paper capacity–250 sheet paper tray and manual sheet/envelope feeder plus options for increasing paper capacity up to850 sheets • Me...
Page 12 - User’s Guide; Selecting a Location for Your Printer; The Okipage 12i/n unit is configured with a network interface.; Visit the OKIDATA Web Site
Section 1 ➨ Setting Up Your Printer ➥ 2 OKIPAGE 12i User’s Guide Selecting a Location for Your Printer • A firm surface such as a table or desktop • Space to open the cover and pull out the paper trayand the rear output extender • Air circulation around the printer to prevent overheating(minimum of ...
Page 13 - Setting Up Your Pr i nte r; Remove the Image Drum Protective Paper; Press the cover release buttons and lift the cover.; Lift out the image drum cartridge. Do not touch the drum’s; Only the OKIPAGE 10 and 12 Series Type 5 Image Drum will fit; Removing Operator Panel Protective Film
OKIPAGE 12i User ’s Guide 3 ➦ 1 Setting Up Your Pr i nte r Remove the Image Drum Protective Paper 1. Press the cover release buttons and lift the cover. LETTER LEGAL A4 OTHER ENV READY ATTENTIO N MAN FEED DATA 2. Lift out the image drum cartridge. Do not touch the drum’s green surface. ➯ Only the OK...
Page 14 - S etting Up Your Pr i nte r; Installing Toner; Unwrap the toner cartridge. Shake the cartridge from side to side; When the cartridge is in place, push the lock lever forward until
➥ 4 OKIPAGE 12i User’s Guide S etting Up Your Pr i nte r 1 Installing Toner 1. Remove the sponge. 2. Unwrap the toner cartridge. Shake the cartridge from side to side to distribute the toner. ➯ Only the OKIPAGE 10 and 12 Series Type 5 Toner Cartridge will fit in this unit (Part# 52109001) 3. Peel ta...
Page 15 - Loading Paper; The paper gauge indicates how much paper remains in the tray.; Using Legal Size Paper
OKIPAGE 12i User ’s Guide 5 ➦ 1 Setting Up Your Pr i nte r Loading Paper 1. Slide the tray out of the printer. ➯ The paper gauge indicates how much paper remains in the tray. 2. Adjust the paper guides for the paper size you are using. 3. Fan a stack of paper (Maximum 250 sheets, 20 lb.) and place i...
Page 16 - Choosing Paper; See Section 2 for information on using recycled print media.; Paper Exit Options; Top Paper Exit; Don’t change paper paths while printing, paper jam may; Rear Paper Exit; See Section 2 for information on using special print media.
➥ 6 OKIPAGE 12i User’s Guide S etting Up Your Pr i nte r 1 Choosing Paper • For best results, use paper that is smooth and of high quality. • Store paper in its ream wrapper until you are ready to use it, and keep it away from moisture or conditions that can cause it to wrinkle or curl. • Avoid prin...
Page 17 - Interfacing with your Computer; Parallel Interface; OKIDATA has tested and approved the following bi-directional; Serial Interface
OKIPAGE 12i User ’s Guide 7 ➦ 1 Setting Up Your Pr i nte r Interfacing with your Computer Parallel Interface Your printer has a high-speed, bi-directional parallel IEEE 1284 interfaceport. Purchase a cable marked IEEE 1284 compliant. To comply withFCC regulations, the cable must be shielded and UL a...
Page 18 - Changing the Display Language; To change the language on the panel display and menu printout:; Printing a Demo Page; Press ON-LINE until the READY light goes out and the printer; Printing a Font Page; Press ON-LINE until the READY light goes out and printer is
➥ 8 OKIPAGE 12i User’s Guide S etting Up Your Pr i nte r 1 Changing the Display Language LETTER LGL OTHER A4 ENV To change the language on the panel display and menu printout: 1. Press ON-LINE until the READY light goes out. 2. Press and hold MENU1/Menu2 until PRINT MODE displays. 3. Press MENU1/Men...
Page 19 - OKIPAGE 12i User’s Guide; Printer Software; Printer Drivers; If you are using DOS or another non-windows operating system,; or; Standard Driver vs. Advanced Driver
OKIPAGE 12i User’s Guide 9 ➦ 1 Setting Up Your Pr i nte r Printer Software The CD-ROM provided with your printer includes printer driversrequired to use all the OKIPAGE 12i features. Follow the steps in thisguide to install the appropriate driver on your computer system. In addition to printer drive...
Page 20 - Status Monitor; Installing the Driver; The Add Printer Wizard screen appears follow the instructions; When Install From Disk window appears, depending on your; assuming “d” is the location of your CD ROM
➥ 10 OKIPAGE 12i User ’s Guide S etting Up Your Pr i nte r 1 Status Monitor The status monitor program allows you to monitor and configure anOKIPAGE 12i that is connected to your parallel port. In addition todisplaying printer status messages, the status monitor provides remoteaccess to the printer'...
Page 21 - Installing the Status Monitor; To register your printer online, visit the OKIDATA Web Site at; Installing the Standard Driver and the Status Monitor
OKIPAGE 12i User’s Guide 11 ➦ 1 Setting Up Your Pr i nte r 10. When the driver you selected appears, click Next. 11. Continue with the installation following the Add Printer Wizard instructions on your screen. Installing the Status Monitor To install the on-screen status monitor: 1. Close all open a...
Page 22 - Installing the Advanced Driver; Using the Status Monitor; Printer features selected in your application software will
➥ 12 OKIPAGE 12i User ’s Guide S etting Up Your Pr i nte r 1 8. Select Component window appears. Here you have the option of installing the following: ✓ OKIPAGE 12i Standard Driver ✓ OKIPAGE 12i PostScript Driver ✓ OKIPAGE 12i Status Monitor ✓ Electronic Registration Clear the items you do not want ...
Page 23 - Using the Operator Panel; Printer features set in your application software, will override; Uninstall Printer Software; To re m ove the printer driver:; ÕSettings ÕPrinters; To re m ove the status monitor:; ÕSettings ÕControl Panel.; To re m ove the printer driver and status monitor:; From Program Manager double-click the OKIPAGE 12i icon
OKIPAGE 12i User’s Guide 13 ➦ 1 Setting Up Your Pr i nte r Using the Operator Panel The on-screen operator panel is designed to perform as an interactivesoftware “front panel” for accessing the printer's menu from yourcomputer. To invoke the operator panel, open the status monitor, click thecontrols...
Page 24 - Macintosh Installation; To connect the printer directly to your Macintosh, consult your; Interfacing; Host I/F, Network must be set to Enable in the printer menu–see; Reactivating the Printer
➥ 14 OKIPAGE 12i User ’s Guide S etting Up Your Pr i nte r 1 Macintosh Installation You can connect your printer to an Ethernet 10Base-T network from theRJ-45 port provided on the OKILAN 311e Network Interface Board (KitPart# 70032901). You will need to purchase an Ethernet cable. ➯ To connect the p...
Page 25 - Installing Screen Fonts; Open the CD icon that appears on the Desktop.
OKIPAGE 12i User’s Guide 15 ➦ 1 Setting Up Your Pr i nte r Installing Screen Fonts Install the printer screen fonts on your Macintosh so you can access theprinter's resident fonts. 1. Insert the OKIPAGE 12i CD into your CD-ROM drive. 2. Open the CD icon that appears on the Desktop. 3. Open the MacSc...
Page 26 - Using the Front Operator Panel; Ready Light; On; LCD Display Window; See “Problem Solving” for a description of display messages.; Paper Size Indicator
Section 2 ➨ Operating Your Printer ➥ 16 OKIPAGE 12i User ’s Guide This section provides the following information: • Using the front operator panel • Setting printer features using the printer menu • Using the printer software • Using manual feed • Printing envelopes • Printing transparencies and la...
Page 27 - Ope rating Your Pr i nte r; Button Functions
OKIPAGE 12i User ’s Guide 17 ➦ 2 Ope rating Your Pr i nte r Button Functions N O T T U B N O T T U B N O T T U B N O T T U B N O T T U B N O I T A R E P O N O I T A R E P O N O I T A R E P O N O I T A R E P O N O I T A R E P O N O I T C N U F N O I T C N U F N O I T C N U F N O I T C N U F N O I T C...
Page 28 - Ope rating Your Pr i nter 2; Using the Printer Menu; Operations and features set in your application software, will; Resetting the Menu
Ope rating Your Pr i nter 2 OKIPAGE 12i User’s Guide ➥ 18 Using the Printer Menu The Menu provides a way to select printer operations and features usingthe printer’s front operator panel. The Menu is divided into Level 1 and Level 2. Level-1 Menu • Enter this mode using a quick press of the Menu 1/M...
Page 29 - Ope rating Your Pr i nte r; Category; Level 1 Menu
OKIPAGE 12i User ’s Guide 19 ➦ 2 Ope rating Your Pr i nte r Category Items Options Level 1 Menu *Default Setting PERSONALITY EMULATION AUTO EMULATON*, HP PCL6, IBM PPR, EPSON FX, ADOBE PS Notes: Auto Emulation detects the emulation required by the document and sets the printer accordingly. TRAY SELE...
Page 32 - THE FOLLOWING CATEGORIES ARE DEPENDENT ON EMULATION
➥ 22 OKIPAGE 12i User ’s Guide Ope rating Your Pr i nter 2 Category Items Options Level 1 Menu *Default Setting COPIES COPIES 1* TO 999 Notes: Select number of copies to print for each document. THE FOLLOWING CATEGORIES ARE DEPENDENT ON EMULATION FONTS & SYMBOLS (PCL) FONT SRC RESDENT*, SIMM , D...
Page 36 - THE FOLLOWING CATEGORIES ARE COMMON TO ALL EMULATIONS
➥ 26 OKIPAGE 12i User ’s Guide Ope rating Your Pr i nter 2 Category Items Options Level 1 Menu *Default Setting THE FOLLOWING CATEGORIES ARE COMMON TO ALL EMULATIONS PAGE LAYOUT 2 ORIENT PORTRAIT* LANDSCP Notes: Select vertical/horizontal printing. LINES/PG 5 LNS 60 LNS* 64 LNS 128 LNS Notes: Sets n...
Page 37 - Level 2 Menu
OKIPAGE 12i User’s Guide 27 ➦ 2 Ope rating Your Pr i nte r Category Items Options Level 2 Menu *Default Setting PRINT MODE MODE 600 DPI*, 300 DPI V1200 DPI Notes: Select resolution (dots per inch). MEMORY USAGE RST BUF AUTO*, 180KB, 360KB, 720KB, 1.08MB, 1.44MB Notes: Reserves area in memory for pag...
Page 41 - Maintenance Menu; To enter Maintenance Menu mode:
OKIPAGE 12i User ’s Guide 31 ➦ 2 Ope rating Your Pr i nte r Maintenance Menu The Maintenance Menu includes printer maintenance and operating functions described below. To enter Maintenance Menu mode: 1. Turn off the printer 2. Press and hold MENU1/Menu2 and turn on the printer. USER MNT displays. 3....
Page 42 - Using Special Print Media; Printing a Special Document
Ope rating Your Pr i nter 2 OKIPAGE 12i User’s Guide ➥ 32 3. Adjust the paper guides. 4. Insert the sheet (letterhead: top edge in first, facing up) until the printer grips it. M E M O R A N D U M 5. Issue the print command in your software. Using Special Print Media Use manual feed to print: • Enve...
Page 43 - Printing Envelopes; Selecting Envelopes
OKIPAGE 12i User ’s Guide 33 ➦ 2 Ope rating Your Pr i nte r Printing Envelopes 1. Set envelope size and landscape orientation in your software. 2. Pull out the rear exit extender until it locks. 3. Lift out the support bar. LETTER LEGAL A4 OTHER ENV READY ATTENTIO N MAN FEE D DATA 4. Pull the manual...
Page 44 - Printing Transparencies and Adhesive Labels; Pull out the rear exit extender until it locks; Using Recycled Print Media; Guidelines for Transparencies and Labels; Always use manual feed.
Ope rating Your Pr i nter 2 OKIPAGE 12i User’s Guide ➥ 34 Printing Transparencies and Adhesive Labels 1. Pull out the rear exit extender until it locks 2. Lift out the support bar. 3. Insert the label sheet with print-side up. Using Recycled Print Media Recycled paper should be restricted to 20% to ...
Page 45 - Replacing The Toner Cartridge; Drum and Toner are consumables and as such are subject to a; Toner Cartridge Life
Section 3 ➨ Printer Maintenance OKIPAGE 12i User ’s Guide 35 ➦ This Section provides the following printer maintenance information: • Replacing the Toner Cartridge • Replacing the Image Drum • Cleaning the LED Array • Printing a Cleaning Page Replacing The Toner Cartridge Replace the toner cartridge...
Page 46 - Pr i nter Maintenance; Replacing the Image Drum Cartridge; You will need a new image drum cartridge (OKIPAGE 10 and 12; Cleaning the LED Array; Image Drum Cartridge Life
➥ 36 OKIPAGE 12i User’s Guide Pr i nter Maintenance 3 Replacing the Image Drum Cartridge When the image drum reaches 90% of its life, the CHANGE DRUMmessage will display on the printer’s front operator panel and on yourscreen in the Status Monitor if you have installed the printer software.Change th...
Page 47 - Printing a Cleaning Page; From the front operator panel:; Pull down the manual feed tray and insert a clean sheet of 8 1/2”; From the status monitor:; Click the Operator Panel button on the status monitor Controls
OKIPAGE 12i User’s Guide 37 ➦ 3 Pr i nter Maintenance Printing a Cleaning Page The cleaning page process removes residual impurities from printingsurfaces. Printing a cleaning page helps reduce print quality problems,such as repeated marks, blotches, and shaded areas. From the front operator panel: ...
Page 48 - Clearing Paper Jams; TRAY n INPUT JAM; “n” indicates the tray in which the jam occurred; TRAY n FEED JAM or PAPER EXIT JAM (top bin); unit at the back of the printer is hot!
Section 4 ➨ Problem Solving ➥ 38 OKIPAGE 12i User’s Guide Clearing Paper Jams To reduce paper jams: • Do not fill tray above Paper Full mark. • Use only recommended paper weight - Tray: 16 to 28 lb. (60 to 105 g/m 2 ) - Manual feed: 16 to 32 lb (60 to 120.5 g/m 2 ) • Do not open the cover, or remove...
Page 49 - Pr oblem Solving
OKIPAGE 12i User ’s Guide 39 ➦ 4 Pr oblem Solving 2. Remove the jammed paper. OL 810e LETTER LEGAL A4 OTHER ENV READ Y ATTEN TION MAN FEED DATA 3. Replace the image drum. Close the cover. PAPER EXIT JAM (rear tray) displays if paper exits to rear exit tray 1. Lift the top cover. LETTER LEGAL A4 OTHE...
Page 50 - Problem Solving; Printer Messages; System Status; Explanation: Displayed when power is turned on. The lamp and; display light for 1 second.
➥ 40 OKIPAGE 12i User’s Guide Problem Solving 4 Printer Messages This section explains printer status messages displayed on the operatorpanel LCD. System Status MESSAGE: ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ Explanation: Displayed when power is turned on. The lamp and display light for 1 second. Action: No...
Page 51 - Maintenance Menu Mode; Explanation: Toner is running out. Another message can display on
OKIPAGE 12i User ’s Guide 41 ➦ 4 Pr oblem Solving Maintenance Menu Mode MESSAGE: USER MNTExplanation: Maintenance Menu has been accessed.Action: Press MENU button to see categories. MESSAGE: MENU RESETExplanation: Menu reset option has been accessed.Action: Press ENTER to reset Menus 1 & 2 to fa...
Page 52 - See Cleaning Page instructions in Section 3.; Paper Errors; message may be any valid paper size.; Manual Paper Feed Request; Insert requested size paper in manual feed slot.
➥ 42 OKIPAGE 12i User’s Guide Problem Solving 4 MESSAGE: PRINT CLEANINGExplanation: Cleaning Page being generated.Action: See Cleaning Page instructions in Section 3. Paper Errors MESSAGE: TRAY PAPER OUTExplanation: Paper tray has run out of paper.Action: Add paper. MESSAGE: TRAY n INPUT JAMExplanat...
Page 53 - MESSAGE: MACRO OVERFLOW; Controller Errors; Print Quality Problems
OKIPAGE 12i User ’s Guide 43 ➦ 4 Pr oblem Solving MESSAGE: MACRO OVERFLOW Explanation: Data in the Macro Buffer has overflowed.Action: Press RECOVER to continue. Decrease Macro size or install more memory. Controller Errors MESSAGE: ERROR nn aaaaaaaaExplanation: Error occurred in controller. nn = Ex...
Page 54 - Symptom: Distorted print
➥ 44 OKIPAGE 12i User’s Guide Problem Solving 4 Symptom: Page prints all black. Problem: Damaged image drum cartridge causes repetitivemarks every 1.6 inches due to surface nicks andscratches. Solution: Install new image drum cartridge. Symptom: Vertical white streaking or faint areas on page. Probl...
Page 55 - Software Problems
OKIPAGE 12i User ’s Guide 45 ➦ 4 Pr oblem Solving Software Problems Software controls printing features. Make sure you have selected thecorrect printer driver in your software. See your software applicationdocumentation for more information. Symptom: Blank pages appear between printed pages. Problem...
Page 57 - Hardware Problems; Take printer off-line before rebooting computer.
OKIPAGE 12i User ’s Guide 47 ➦ 4 Pr oblem Solving Hardware Problems Symptom: Graphic image prints partly on one page, partly on thenext. Problem: Insufficient printer memory for this image at thisresolution. Solution: Change the resolution, reduce the image size, or installmore memory in your printe...
Page 58 - OKIDATA ONLINE
Section 5 ➨ Service and Support ➥ 48 OKIPAGE 12i User’s Guide This information is valid for the United States and Canada only.If you can’t solve your printer problem after reading this manual, contactthese sources for service or support. OKIDATA ONLINE Visit the OKIDATA Web Site at http://www.okidat...
Page 59 - Se rvice and Suppo rt; Warranty Service; Product data brochures; Purchasing Supplies; Ways to Purchase; Consult the dealer where you purchased your printer.
5 Se rvice and Suppo rt ➦ OKIPAGE 12i User’s Guide 49 Warranty Service Your printer is warranted for one year from date of purchase except forthe printhead (LED imaging array), which is warranted for a period offive years from date of purchase. If your printer hardware should failduring the warranty...
Page 60 - Okidata Service Center Locations
Okidata Service Center Locations ➥ 50 OKIPAGE 12i User ’s Guide UNITED STATES OKIDATATel: 1-800-OKIDATA (1-800-654-3282)Fax: 1-609-222-5247 CANADA OKIDATATel: 1-800-OKIDATA (1-800-654-3282)Fax: 905-238-4427 MEXICO Oki Data de Mexico,S.A. de C.V.Tel: 525-661-6860Fax: 525-661-5861 ARGENTINA MegatechTe...
Page 61 - Limited Warranty
51 ➦ Limited Warranty OKIPAGE 12i User ’s Guide Limited Warranty Okidata, division of Oki America, Inc. (Okidata) warrants this printer tobe free from defect in material and workmanship and will remedy anysuch defect according to the terms of this Limited Warranty.Okidata will repair (or at its opti...
Page 62 - Overnight Exchange; Available in the United States and Canada
➥ 52 OKIPAGE 12i User ’s Guide Overnight Exchange Available in the United States and Canada If you choose to use our Overnight Exchange service, call 1-800-OKIDATA: our trained personnel will try to solve your problem over the phone. If they determine that your printer hardware is defective, an exch...
Page 63 - Index
OKIPAGE 12i User’s Guide Index 53 ➦ A ACTIVE message 40 Adhesive Labels 34 AUTO OPERATION 27 B Bi-directional interface 7 Button Functions 17 C Cables 7 CHANGE DRUM 36 CHG DRUM message 41 Cleaning Page 37 Cleaning the LED Array 36 CLEARABLE WARNINGS 29 connecting 7 Consumables 1 image drum 1 toner 1...
Page 65 - MATERIAL SAFETY DATA SHEET
➦ OKIPAGE 12i User’s Guide 55 MATERIAL SAFETY DATA SHEET Type 5 Toner 52109001 MSDS # 58330401 For more information, contact Okidata at: 2000 Bishops Gate Boulevard Mount Laurel, NJ 08054 Emergency Information: 1-800-OKIDATA EMERGENCY FIRST AID PROCEDURES Emergency Procedure Toner Dilute by giving t...