Page 2 - Trademarks
ii v1.1, March 2009 Trademarks NETGEAR and the NETGEAR logo are registered trademarks and ProSecure is a trademark of NETGEAR, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their re...
Page 3 - Voluntary Control Council for Interference (VCCI) Statement; Additional Copyrights
v1.1, March 2009 iii Voluntary Control Council for Interference (VCCI) Statement This equipment is in the second category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data P...
Page 5 - Product and Publication Details
v1.1, March 2009 v Product and Publication Details PPP Copyright (c) 1989 Carnegie Mellon University. All rights reserved.Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any document...
Page 7 - Contents
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual vii v1.1, March 2009 Contents About This Manual Conventions, Formats, and Scope ................................................................................... xi Revision History ......................................
Page 11 - The; Typographical Conventions.; This manual uses the following typographical conventions:
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual xi v1.1, March 2009 About This Manual The NETGEAR® ProSecure™ Web/Email Security Threat Management Appliance STM150 Reference Manual describes how to configure and troubleshoot a ProSecure Web/Email Security Threat Mana...
Page 12 - Appendix B, “Related Documents; Revision History; personal injury or death.; Product updates are available on the NETGEAR, Inc. website at
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual xii v1.1, March 2009 • Scope. This manual is written for the threat management appliance according to these specifications: For more information about network, Internet, firewall, and VPN technologies, see the links to ...
Page 13 - Chapter 1; Topics discussed in this chapter include:
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Introduction 1-1 v1.1, March 2009 Chapter 1 Introduction This chapter provides an overview of the features and capabilities of the ProSecure Web/Email Security Threat Management Appliance STM150. It also identifies the ...
Page 14 - About Stream Scanning; Key Features and Capabilities; Comprehensive Protection; – Provides both Web and email security, covering six major; Automatic Signature Updates; – Malware signatures are automatically updated on an hourly; True Appliance; – Deploys in-line in a matter of minutes, anywhere in the network. Runs
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 1-2 Introduction v1.1, March 2009 About Stream Scanning Stream scanning is based on the simple observation that network traffic travels in streams. The STM150 scan engine starts receiving and analyzing traffic as the st...
Page 15 - What Can You Do with an STM150?; Scan Network Traffic for Malware
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Introduction 1-3 v1.1, March 2009 What Can You Do with an STM150? The STM150 combines robust protection against malware with ease-of-use and advanced reporting and notification features to help you deploy and manage the...
Page 16 - Service Registration Card with License Key(s); Power status
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 1-4 Introduction v1.1, March 2009 Service Registration Card with License Key(s) Be sure to store the license key card that came with your unit in a secure location. You will need these keys to activate your product duri...
Page 17 - Power on test status; Rear Panel Features; The STM150 rear panel functions are described below:
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Introduction 1-5 v1.1, March 2009 2. Power on test status 3. USB ports 4. Uplink switched N-way automatic speed negotiating auto MDI/MDIX Ethernet port 5. Downlink Ethernet portsFour switched N-way automatic speed negot...
Page 18 - Default IP Address, Login Name, and Password Location; When deciding where to position the STM150, ensure that:
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 1-6 Introduction v1.1, March 2009 Default IP Address, Login Name, and Password Location Check the label on the bottom of the STM150’s enclosure if you need a reminder of the following factory default information: Choosi...
Page 19 - Using the Rack Mounting Kit; Before mounting the STM150 in a rack, verify that:
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Introduction 1-7 v1.1, March 2009 Using the Rack Mounting Kit Use the provided mounting kit for the STM150 to install the appliance to a rack. The mounting brackets supplied with the STM150 are usually installed before ...
Page 21 - Chapter 2; This chapter contains the following sections:; Choosing a Deployment Scenario
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Provisioning Threat Management Services 2-1 v1.1, March 2009 Chapter 2 Provisioning Threat Management Services Provisioning the STM150 ProSecure Web/Email Security Threat Management Appliance STM150 in your network is d...
Page 22 - Gateway Deployment
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 2-2 Provisioning Threat Management Services v1.1, March 2009 Gateway Deployment In a typical gateway deployment scenario, a single STM150 appliance is installed at the gateway – between the firewall and the LAN core swi...
Page 23 - Server Group
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Provisioning Threat Management Services 2-3 v1.1, March 2009 Server Group In a server group deployment, one STM150 appliance is installed at the gateway and another in front of the server group. This type of deployment ...
Page 24 - Segmented LAN Deployment; Use the Installation Guide to Perform Initial Configuration
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 2-4 Provisioning Threat Management Services v1.1, March 2009 Segmented LAN Deployment . In a segmented LAN deployment, one STM150 appliance is installed in front of each network segment. This type of deployment helps sp...
Page 25 - Logging In to the STM150; Follow these steps to log in to the STM150.; When prompted, enter; admin; for the User Name and; password; The STM150 factory default IP address is
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Provisioning Threat Management Services 2-5 v1.1, March 2009 Logging In to the STM150 Follow these steps to log in to the STM150. 1. Use a browser to connect to https://192.168.1.201 . 2. When prompted, enter admin for ...
Page 27 - Registering the STM150; Support > Registration
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Provisioning Threat Management Services 2-7 v1.1, March 2009 Registering the STM150 To receive threat management component updates and technical support, you need to register your STM150 appliance. The registration key ...
Page 28 - Use the Setup Wizard to Complete the Configuration; Setup Wizard Options; Email Security
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 2-8 Provisioning Threat Management Services v1.1, March 2009 Use the Setup Wizard to Complete the Configuration Follow the wizard prompts to configure these settings: • Network settings - If these were set earlier, skip...
Page 29 - Email Notification Server; check box, and then enter; Update Settings; hourly basis; Web Categories; will reboot to apply the updated settings.; Verifying the STM150 Installation
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Provisioning Threat Management Services 2-9 v1.1, March 2009 Email Notification Server On this wizard page, type the email address that you want to appear in the notification email as sender. For example, you can type '...
Page 30 - Testing Connectivity; Ping an Internet URL.; Testing HTTP Scanning; What to Do Next
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 2-10 Provisioning Threat Management Services v1.1, March 2009 Testing Connectivity Do the following to verify that network traffic can pass through the STM150: • Ping an Internet URL. • Ping the IP address of a device o...
Page 31 - Chapter 3; Modifying System Settings; Configuring Network Settings
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Performing System Management Tasks 3-1 v1.1, March 2009 Chapter 3 Performing System Management Tasks This chapter provides information on other tasks that you can perform after setting up and configuring the STM150. Thi...
Page 33 - Enabling Session Limits and Timeouts
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Performing System Management Tasks 3-3 v1.1, March 2009 Enabling Session Limits and Timeouts You enable session limits and timeouts on the Global Settings > Network Setting > Session Limit screen. This page allows...
Page 34 - Scanning Exclusions; To enter a scanning exclusion rule; Enter the destination port number in the Port field.; Add; To delete a scanning exclusion rule: click; Delete; next to the rule you wish to delete.
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 3-4 Performing System Management Tasks v1.1, March 2009 Scanning Exclusions To enhance system performance, you may add trusted hosts or connections to this list. The STM150 will no longer scan these connections based on...
Page 35 - Setting the System Time; To set the system time; Manually entering the date and time; Time Zone; Click; Apply; . If the time zone has changed, a reboot confirmation will appear.
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Performing System Management Tasks 3-5 v1.1, March 2009 Setting the System Time Setting the correct system time and time zone ensures that the date and time recorded in the STM150 logs are accurate. Changing the time zo...
Page 36 - Specifying the Notification Server; To specify a notification server
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 3-6 Performing System Management Tasks v1.1, March 2009 Specifying the Notification Server For the STM150 to send out alerts, reports, and logs via email, an SMTP server must be specified on the Global Settings > Ema...
Page 37 - In; Send notification to; , type up to the email addresses to which you want to send alerts (for; Save Changes
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Performing System Management Tasks 3-7 v1.1, March 2009 5. In Send notification to , type up to the email addresses to which you want to send alerts (for example, [email protected] ). You can send alerts to up to 3 reci...
Page 38 - To enable system administrator email alerts
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 3-8 Performing System Management Tasks v1.1, March 2009 To enable system administrator email alerts 1. On the menu, go to Monitoring > Logs & Reports > Alerts . 2. Configure the Enable Update Failed Alerts, En...
Page 39 - Configuring SNMP Settings; To configure the SNMP settings
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Performing System Management Tasks 3-9 v1.1, March 2009 Configuring SNMP Settings Simple Network Management Protocol (SNMP) is an application layer (Layer 7) protocol that is used by network management systems for monit...
Page 40 - Contact; Supported MIB Browsers; Defining Trusted SNMP Hosts
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 3-10 Performing System Management Tasks v1.1, March 2009 • In Contact (optional), type the name of the person or department responsible for managing the STM150 appliance. • In Location (optional), type the physical loca...
Page 41 - Backing Up and Restoring Configurations; Scan settings – Services to scan, primary and secondary actions, etc.; Backing Up the STM150 Configuration
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Performing System Management Tasks 3-11 v1.1, March 2009 Backing Up and Restoring Configurations The STM150 provides backup and restore features to ensure speedy recovery from system errors or configuration on an additi...
Page 42 - To Back Up the STM150 Settings
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 3-12 Performing System Management Tasks v1.1, March 2009 To Back Up the STM150 Settings 1. On the menu, click Administration > Settings Backup & Restore . The Backup and Restore page appears. 2. For the Save a co...
Page 43 - Resetting to Factory Defaults
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Performing System Management Tasks 3-13 v1.1, March 2009 Resetting to Factory Defaults You can use the default button on the Backup & Restore Settings page to revert to factory default settings, or you can use the r...
Page 44 - Enabling Remote Management; To enable remote management, go to; Administration > Remote Management
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 3-14 Performing System Management Tasks v1.1, March 2009 Enabling Remote Management To enable remote management, go to Administration > Remote Management . Enter the port number you wish to use. You may enter port 44...
Page 45 - Administering Software Updates; The STM150 provides two methods of updating its components:; Configuring Scheduled Updates
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Performing System Management Tasks 3-15 v1.1, March 2009 Administering Software Updates The STM150 has four main components – pattern file, scan engine, OS, and software. To ensure up-to-date protection against malware,...
Page 46 - To configure scheduled updates
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 3-16 Performing System Management Tasks v1.1, March 2009 To configure scheduled updates 1. On the menu, go to Administration > Software Update . 2. In Update From , select an update source. The default update source ...
Page 47 - Applying a Software Update that Requires a Reboot
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Performing System Management Tasks 3-17 v1.1, March 2009 Applying a Software Update that Requires a Reboot If a downloaded update requires a reboot, you will be prompted to perform the update upon login to the system. T...
Page 48 - Administering Admin Login Timeouts and Passwords; Administration > Set Password
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 3-18 Performing System Management Tasks v1.1, March 2009 Administering Admin Login Timeouts and Passwords The STM150 specifies one Administrator account (Admin) and one guest account. You can use this section to change ...
Page 51 - Chapter 4; Topics discussed include:; Default Scan Settings
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Customizing Scans 4-1 v1.1, March 2009 Chapter 4 Customizing Scans This chapter provides information on how to optimize the ProSecure Web/Email Security Threat Management Appliance STM150 scan settings. Topics discussed...
Page 52 - Customizing Email Scanning Settings
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 4-2 Customizing Scans v1.1, March 2009 Customizing Email Scanning Settings The Email Security pages allow you to enable and disable scanning of supported network services (protocols), set the scan actions, and configure...
Page 53 - End User Email Notification Settings; To configure the notification options for email scan, go to
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Customizing Scans 4-3 v1.1, March 2009 End User Email Notification Settings To configure the notification options for email scan, go to Email Security > Anti-Virus > Notification Settings on the menu. The followin...
Page 54 - Select the I; nsert Warning into Email Subject SMTP; check box, and then type a message for; Malware found; and; No malware found
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 4-4 Customizing Scans v1.1, March 2009 Select the I nsert Warning into Email Subject SMTP check box, and then type a message for Malware found and No malware found . The default messages are: • Malware found: [Malware I...
Page 55 - Email Content Filtering
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Customizing Scans 4-5 v1.1, March 2009 Email Content Filtering The STM150 provides several options for filtering unwanted content in the email. You can filter mails based on keywords in the subject, file type, and file ...
Page 56 - Filter by Subject Keywords; For IMAP and POP3, select either; For POP3, select either; Log; Enter the file names that you want the STM150 to filter (for example,
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 4-6 Customizing Scans v1.1, March 2009 Filter by Subject Keywords Enter the keywords to filter when they appear in the email subject line. Use commas to separate different keywords. Then select the actions for SMTP and ...
Page 57 - Block attachment & log; or; No Log; Protecting Against Email Spam; Setting Up the Whitelist and Blacklist
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Customizing Scans 4-7 v1.1, March 2009 For IMAP and POP3, select either Block attachment & log or No Log . Protecting Against Email Spam The STM150 integrates multiple anti-spam technologies to provide comprehensive...
Page 58 - To define the sender whitelist.; Whitelist and Blacklist; Under the; Whitelist; address that you want set as a trusted source.; Whitelist URL entries are case sensitive.
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 4-8 Customizing Scans v1.1, March 2009 To define the sender whitelist. On the menu, go to Email Security > Anti-Spam > Whitelist and Blacklist . 1. Under the Whitelist column, enter the IP address (or IP address r...
Page 59 - To define the recipient whitelist.; Configuring the Real-time Blacklist
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Customizing Scans 4-9 v1.1, March 2009 To define the recipient whitelist. On the menu, go to Email Security >Anti-Spam > Whitelist and Blacklist . 1. Under the Whitelist column, enter the domain name, or email add...
Page 60 - To add a new provider.; To delete a provider.; Configuring Distributed Spam Analysis
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 4-10 Customizing Scans v1.1, March 2009 To add a new provider. 1. In the Add Real-time Blacklist section, type the name of the provider under the Provider column. 2. Under RBL Domain Suffix , type the domain name from w...
Page 61 - To configure distributed spam analysis.; Distributed Spam Analysis
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Customizing Scans 4-11 v1.1, March 2009 If tag spam email is selected, the STM150 will append a spam tag (customizable) in the mail subject. To configure distributed spam analysis. 1. On the main menu, go to Email Secur...
Page 62 - Customizing Web Scanning Settings; To configure Web security, go to; Web Security; to select which protocols to scan.
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 4-12 Customizing Scans v1.1, March 2009 Customizing Web Scanning Settings The STM150 also scans Web or HTTP traffic for malicious content and performs the specified action, including Delete File, Clean, Audit or Streami...
Page 63 - Configuring Web Malware Scans
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Customizing Scans 4-13 v1.1, March 2009 Configuring Web Malware Scans If you enabled HTTP or HTTPS scan in Web Security > Policy you can specify what type of action to take against detected malware. Define the action...
Page 64 - Configuring Web Content Filtering; To configure Web filtering, go to; Web Security > HTTP and HTTPS > Content Filtering
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 4-14 Customizing Scans v1.1, March 2009 To replace the original page with warning text. check the Replace Page with Warning Text: checkbox. Customize the warning text. If you wish to present the warning page in HTML for...
Page 66 - Content Filter Lookup; Web Security > HTTP and HTTPS> Content Filtering Lookup; the in the URL field. Click; lookup; to query the web category database.
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 4-16 Customizing Scans v1.1, March 2009 blocked URL and which category it was in. You can preview the warning page by pressing Preview. The maximum size for the warning text message is 3 Kilobytes. When the STM150 block...
Page 67 - Configuring Web URL Filtering; Web Security > HTTP and HTTPS > URL Filtering
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Customizing Scans 4-17 v1.1, March 2009 Configuring Web URL Filtering To configure Web filtering, go to Web Security > HTTP and HTTPS > URL Filtering . White List Select the Enable check box if you want the STM150...
Page 68 - Blacklist
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 4-18 Customizing Scans v1.1, March 2009 In addition to manually entering URLs one at a time, you may import and export the list. Note that the file to be imported must be in .txt format and must be line delimited (one U...
Page 69 - HTTPS Scan Settings; To configure the HTTPS scan settings, go to; Web Security > HTTPS Scan
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Customizing Scans 4-19 v1.1, March 2009 HTTPS Scan Settings To configure the HTTPS scan settings, go to Web Security > HTTPS Scan > Settings . To configure the HTTPS scan settings, click Web Security > HTTP and...
Page 70 - Show This Message When an SSL Connection Attempt Fails; The STM150 CA Certificate
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 4-20 Customizing Scans v1.1, March 2009 required, the connection will be rejected with an alert message in the browser window. To allow access, select the Allow the STM to present the website to the client. check box. S...
Page 71 - During SSL authentication, the client authenticates three items:
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Customizing Scans 4-21 v1.1, March 2009 Due to the nature of HTTPS scanning and how the certificates are handled, the end user will see Security Alerts in their web browser as shown in the following figure. This is beca...
Page 72 - Certificate Management; HTTPS Scan
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 4-22 Customizing Scans v1.1, March 2009 However, certain HTTPS servers do require client certificate authentication for every HTTPS request. By the design of SSL, the client needs to present its own certificate rather t...
Page 73 - Import
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Customizing Scans 4-23 v1.1, March 2009 Before enabling HTTPS scanning, you may specify which certificate to be used by the STM150 to handle HTTPS requests. By default, a certificate issued by NETGEAR is used. This cert...
Page 74 - Trusted Hosts; To identify trusted hosts, go to; Web Security > HTTP and HTTPS > Trusted Hosts; contains HTTPS elements from:; To add hosts to the Host Access Control List; Select the; Bypass the following Hosts for HTTPS; check box to enable the bypass list.
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 4-24 Customizing Scans v1.1, March 2009 Trusted Hosts To identify trusted hosts, go to Web Security > HTTP and HTTPS > Trusted Hosts Do Not Intercept HTTPS Connections for the Following Hosts: The STM150 will bypa...
Page 75 - Add Host; Configuring FTP Scan
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Customizing Scans 4-25 v1.1, March 2009 2. Enter the host name (not the URL) of the server into the Add Host box, and then click Add . Click Apply . To delete hosts from the Host Access Control List 1. Select the host y...
Page 77 - Chapter 5
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Monitoring System Performance 5-1 v1.1, March 2009 Chapter 5 Monitoring System Performance The STM150 provides online support services along with real-time alerts and comprehensive monitoring, reporting and logging capa...
Page 78 - Viewing the System Status; To view system status information, click; Monitoring; button. After this has been clicked, the button will be greyed out
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 5-2 Monitoring System Performance v1.1, March 2009 Viewing the System Status To view system status information, click Monitoring > System Status . The at-a-glance table on this page allows you quickly view the status...
Page 79 - Using Statistics and Web Usage Data; To view system statistics, click; field; Set Interval; button. To stop the page from refreshing, click the; Stop
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Monitoring System Performance 5-3 v1.1, March 2009 Using Statistics and Web Usage Data To view system statistics, click Monitoring > Statistics . The at-a-glance table on the Statistics tab page lets you review the d...
Page 80 - To view Web usage statistics, click; Select the time frame for the Web Usage report then click; View
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 5-4 Monitoring System Performance v1.1, March 2009 To view Web usage statistics, click Monitoring > Statistics >Web Usage . Select the time frame for the Web Usage report then click View The at-a-glance table on t...
Page 81 - Monitoring Security; To view a summary of malware incidents on the network, click
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Monitoring System Performance 5-5 v1.1, March 2009 Monitoring Security To view a summary of malware incidents on the network, click Monitoring > Security. Spam and malware detected on the SMTP, IMAP, POP3, HTTP, HTTP...
Page 82 - Running Diagnostics; Using the Network Diagnostic Tools; To use the network diagnostic tools, go to; Monitoring > Diagnostics
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 5-6 Monitoring System Performance v1.1, March 2009 Running Diagnostics The STM150 provides diagnostic tools that help you analyze traffic conditions and the status of the network. Two sets of tools are available – netwo...
Page 83 - Using the Realtime Traffic Diagnostic Tools
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Monitoring System Performance 5-7 v1.1, March 2009 Use PING to check the connection between the STM150 and a specific IP address. Enter the IP address or host name, and then click PING. The PING results appear at the bo...
Page 84 - Generate Network Statistics Report; Generate Network Statistics; Using Reports to Optimize Protection and Performance; Working with Logs
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 5-8 Monitoring System Performance v1.1, March 2009 Generate Network Statistics Report The Network Statistic Report provides the user a detailed overview of the network utilization in the STM150 managed network environme...
Page 85 - Querying Logs; To configure the STM150 to forward logs to a syslog server.
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Monitoring System Performance 5-9 v1.1, March 2009 Querying Logs System logs have their own page on the Web interface. Use the following procedure to generate the other log types. 1. To query logs, go to Logs & Repo...
Page 86 - Using Logs to Identify Infected Clients; To query log data that will show this information.; Log Management
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 5-10 Monitoring System Performance v1.1, March 2009 5. In Select logs to send , select the check boxes for the log types that you want the STM150 to send via email. 6. In Format , click either Plain Text or CSV . If you...
Page 87 - Working with Reports; Send Reports by Email; To download saved reports.
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Monitoring System Performance 5-11 v1.1, March 2009 This automated log purging takes the burden of managing the size of the STM150 logs off your shoulders and ensures that the latest malware incidents and traffic activi...
Page 88 - To delete saved reports.; Using Online Support; Enabling Remote Troubleshooting; Support > Online Support
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 5-12 Monitoring System Performance v1.1, March 2009 To delete saved reports. Click the Delete button next to a previously saved report to delete it from the STM150. Using Online Support Online support includes: • Remote...
Page 89 - Monitoring > Diagnostics > Gather Important Log Information; Working with Hot Fixes; To install a hot fix:
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Monitoring System Performance 5-13 v1.1, March 2009 If NETGEAR support cannot access your the STM150 remotely, you may be asked to save a log file to your computer and then email it to NETGEAR for analysis. If asked to ...
Page 90 - Click Apply to install the hot fix.; Sending Suspicious Files to NETGEAR for Analysis; Support > Malware Analysis
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual 5-14 Monitoring System Performance v1.1, March 2009 5. Browse to the location where you saved the hot fix file, and then select it. 6. Click Open. 7. Click Apply to install the hot fix. Sending Suspicious Files to NETGE...
Page 91 - Appendix A
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Default Settings and Technical Specifications A-1 v1.1, March 2009 Appendix A Default Settings and Technical Specifications You can use the reset button located on the rear panel to reset all settings to their factory d...
Page 92 - The STM150 specifications are listed in the table below.
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual A-2 Default Settings and Technical Specifications v1.1, March 2009 The STM150 specifications are listed in the table below. LAN Connections MAC Address Default address MTU Size 1500 Ports 5 AutoSense 10/100/1000BASE-T, ...
Page 93 - Appendix B; Glossary
ProSecure Web/Email Security Threat Management Appliance STM150 Reference Manual Related Documents B-1 v1.1, March 2009 Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product....