Page 3 - Contents
Contents i July 2004 202-10036-01 Contents Chapter 1 Introduction Audience, Scope, Conventions, and Formats ................................................................ 2-1 Overview .....................................................................................................................
Page 8 - Overview
Reference Manual for the ProSafe Network Management System NMS100 1-2 Introduction September 2004 202-10058-01 Overview ProSafe NMS uses the popular SNMP management protocol to poll and configure devices, workstations, and servers over IP networks. Along with all the features expected in any SNMP ma...
Page 9 - Alarm box event action; ProSafe Network Management System
Reference Manual for the ProSafe Network Management System NMS100 Introduction 1-3 September 2004 202-10058-01 • Alarm box event action • Event forwarding • Running external programs • Automatic Icon and Program selection • Programming interfaces ProSafe Network Management System This is a single us...
Page 10 - SNMP V1 and V2c; Setting Device Access Modes; Package Contents; The product package should contain the following items:
Reference Manual for the ProSafe Network Management System NMS100 1-4 Introduction September 2004 202-10058-01 None (TCP Only) Null access is used for polling TCP services only, where ICMP (Ping) and SNMP access is restricted by a firewall. ICMP (Ping) ICMP (Ping) mode is used for devices that do no...
Page 13 - Chapter 2; Installing the ProSafe NMS Server and Local Console
Installation and Startup 2-1 September 2004 202-10058-01 Chapter 2 Installation and Startup Installing the ProSafe NMS Server and Local Console 1. Log on to Windows with administrator permission. 2. Insert the ProSafe NMS CD into the computer CD drive. 3. Use the Windows Start/Run menu and enter d:\...
Page 14 - Installing the Air Messenger Pro Paging Software; “Emailing or Paging the Administrator on an Event”; Starting the ProSafe NMS Server and Local Console
Reference Manual for the ProSafe Network Management System NMS100 2-2 Installation and Startup September 2004 202-10058-01 Installing the Air Messenger Pro Paging Software ProSafe NMS includes a copy of the Air Messenger Pro paging application. This software is required if you want ProSafe NMS to pa...
Page 15 - Disabling Automatic Console Login; localhost; as the Server Address.; Stopping and Starting the Server; System menu to stop the ProSafe NMS Server system tasks.
Reference Manual for the ProSafe Network Management System NMS100 Installation and Startup 2-3 September 2004 202-10058-01 Disabling Automatic Console Login To disable automatic console startup and login, go to the Windows Start menu and use the Programs/NETGEAR ProSafe NMS/Configure Tasks menu. Dis...
Page 16 - Console Elements
Reference Manual for the ProSafe Network Management System NMS100 2-4 Installation and Startup September 2004 202-10058-01 Console Elements The following figure and table show the main elements of the ProSafe NMS console. Figure 2-1: Console elements Element Function Main Button Bar Buttons and cont...
Page 17 - Console Button Commands; Edit Button Bar; Use the Edit button bar to add the objects shown below.
Reference Manual for the ProSafe Network Management System NMS100 Installation and Startup 2-5 September 2004 202-10058-01 Console Button Commands The following diagrams show the function of each button in the Main button bar and Edit button bar. Each of these buttons has a corresponding main menu i...
Page 18 - Selection Tool
Reference Manual for the ProSafe Network Management System NMS100 2-6 Installation and Startup September 2004 202-10058-01 Selection Tool If you do not see the selection tool, use the View/Selection Tool menu to show it. Use the Selection Tool to manipulate objects from one of several databases. Use...
Page 19 - To completely clear the event log, use the File/Clear Events menu.; View Window Area; Windows in this area can be in one of several states:
Reference Manual for the ProSafe Network Management System NMS100 Installation and Startup 2-7 September 2004 202-10058-01 • To remove one or more events, select the event and press the Delete key. • To acknowledge (remove current status of) an event, select the event and use the right-click Acknowl...
Page 21 - Working with the Map Database; The Map Selection Tree
Data and Statistics 3-1 September 2004 202-10058-01 Chapter 3 Data and Statistics Working with the Map Database The Map Selection Tree Locate the Selection Tool on the right side of the console. If you do not see the Selection Tool, use the View/Selection Tool menu to show it. Select the first tab m...
Page 22 - Using Map View Windows; maximized
Reference Manual for the ProSafe Network Management System NMS100 3-2 Data and Statistics September 2004 202-10058-01 Using Map View Windows Map View windows are overlapping windows that are displayed in the View Window area of ProSafe NMS. This is where you can see the map topology as a diagram and...
Page 23 - Moving Map Objects; Moving Objects at the Root Level
Reference Manual for the ProSafe Network Management System NMS100 Data and Statistics 3-3 September 2004 202-10058-01 • Use the View All button to toggle the View All state for a selected map view. In this state, the view contents are automatically zoomed so that all icons are visible. As you change...
Page 24 - Moving Objects Inside Subnet Levels; Network
Reference Manual for the ProSafe Network Management System NMS100 3-4 Data and Statistics September 2004 202-10058-01 To move objects at the top level, select one or more objects in a Map view and drag the mouse. The selected objects are moved to the new mouse location. The following illustration sh...
Page 25 - Moving Objects from One Subnet to Another; Use the Window/Close All menu to remove all View windows.
Reference Manual for the ProSafe Network Management System NMS100 Data and Statistics 3-5 September 2004 202-10058-01 You can also disconnect objects from the Bus Network by deleting the attaching link. Then the detached object can be moved anywhere in the view. The following figure shows a Map view...
Page 26 - Changing Object Properties; Attributes
Reference Manual for the ProSafe Network Management System NMS100 3-6 Data and Statistics September 2004 202-10058-01 Changing Object Properties Attributes 1. Use the Edit/Properties menu to change the attributes of one or more selected objects. To edit multiple objects, all selected objects must be...
Page 27 - Access Parameters; Select the Access tab to set access parameters for
Reference Manual for the ProSafe Network Management System NMS100 Data and Statistics 3-7 September 2004 202-10058-01 Access Parameters 1. Select the Access tab to set access parameters for a Device, Link, or Network object. For a description of access parameters, please see Table 3-1 Object Propert...
Page 28 - Type-Dependent Attributes; Select the Attribute tab to set type-dependent
Reference Manual for the ProSafe Network Management System NMS100 3-8 Data and Statistics September 2004 202-10058-01 Type-Dependent Attributes 1. Select the Attribute tab to set type-dependent attributes. For a complete description of all type-dependent object attributes, please see Table 3-2 Objec...
Page 30 - Adding Map Objects
Reference Manual for the ProSafe Network Management System NMS100 3-10 Data and Statistics September 2004 202-10058-01 Adding Map Objects ProSafe NMS supports several object types, including subnets, devices, links, and networks. To add objects, first open a Map view window and then use one of the I...
Page 31 - Viewing Device MIB Data; The MIB Selection Tree
Reference Manual for the ProSafe Network Management System NMS100 Data and Statistics 3-11 September 2004 202-10058-01 Viewing Device MIB Data The MIB Selection Tree 1. Select one or more SNMP Device objects. 2. Locate the Selection Tool at the left of the console window. If you do not see it, use t...
Page 32 - Custom Menus; Table Display Elements
Reference Manual for the ProSafe Network Management System NMS100 3-12 Data and Statistics September 2004 202-10058-01 Custom Menus The Manage menus are actually built-in custom menus from an external configuration file. You can also add custom menus to display particular tables. For example, if you...
Page 33 - Graph Display Elements; Graph Styles
Reference Manual for the ProSafe Network Management System NMS100 Data and Statistics 3-13 September 2004 202-10058-01 Graph Display Elements The following figure shows a sample graph display and the function of graph controls. Figure 3-4: Graph display and graph controls Graph Styles In the followi...
Page 34 - Graph Page Controls; Saving Long-term Statistics; Creating a New Report; the View/Selection Tool menu to show it.
Reference Manual for the ProSafe Network Management System NMS100 3-14 Data and Statistics September 2004 202-10058-01 Graph Page Controls The graph is difficult to view with many variables at the same time. Use the Page Controls to enable blocks of variables. Use the Paginate button (paper sheet ic...
Page 35 - Viewing Trend Data in a Graph Window
Reference Manual for the ProSafe Network Management System NMS100 Data and Statistics 3-15 September 2004 202-10058-01 3. Select the Trend tab and open the Trend Reports Group name. 4. Use the right-click Insert Report menu to add a new report. 5. Enter a name for the new report. 6. Select one of th...
Page 36 - normalized to per-second values; Limiting Saved Instances; click Properties menu, then use the Instances button.
Reference Manual for the ProSafe Network Management System NMS100 3-16 Data and Statistics September 2004 202-10058-01 Irrespective of the report poll interval, all Counter variables shown in a trend report graph window are normalized to per-second values . Limiting Saved Instances The polling agent...
Page 37 - Chapter 4; Setting Threshold Alarms
Polling and Emailing 4-1 September 2004 202-10058-01 Chapter 4 Polling and Emailing Setting Threshold Alarms You can generate a Threshold Alarm when a polled SNMP variable value meets certain criteria. ProSafe NMS supports three distinct mechanisms for generating Threshold Alarms as described in the...
Page 38 - Setting Status Variable Polling; Select the Access tab.; Configuring Automatic Alarms
Reference Manual for the ProSafe Network Management System NMS100 4-2 Polling and Emailing September 2004 202-10058-01 Setting Status Variable Polling • Using the Map Selection Tree or a Map View window, right-click on an SNMP Device, Link, or Network object and use the Properties menu. • Make sure ...
Page 39 - Setting Manual Threshold Alarms
Reference Manual for the ProSafe Network Management System NMS100 Polling and Emailing 4-3 September 2004 202-10058-01 Setting Manual Threshold Alarms You must first create a trend report for a set of devices and an SNMP MIB Table. Please refer to Saving Long-term Statistics for a description of cre...
Page 40 - Polling TCP Application Services; Discovery of Four Built-in Services; Use the Value pulldown list to select one of the
Reference Manual for the ProSafe Network Management System NMS100 4-4 Polling and Emailing September 2004 202-10058-01 Polling TCP Application Services ProSafe NMS supports customized polling of any TCP application service and simplified polling of four built-in TCP application services (FTP, SMTP, ...
Page 41 - Custom TCP Service Polling; Each map object can poll up to 16 different Custom TCP Services.; Managing Polling for the Device; To enable polling of a TCP service for the device:
Reference Manual for the ProSafe Network Management System NMS100 Polling and Emailing 4-5 September 2004 202-10058-01 Custom TCP Service Polling Custom TCP Service definitions allow more flexible and powerful polling of your application servers. • You can optionally send a text string to the TCP se...
Page 42 - service to be polled for the currently selected device.; Emailing or Paging the Administrator on an Event; First, add the Administrator user to Air Messenger Pro
Reference Manual for the ProSafe Network Management System NMS100 4-6 Polling and Emailing September 2004 202-10058-01 4. After adding a new service definition, you need to click the Add>> button if you want this service to be polled for the currently selected device. To delete an existing Cus...
Page 43 - b. Set the SMTP Server Address to the IP Address of your; Next, set the Administrator Contact Information; b. Select the Administrator user and click Modify.
Reference Manual for the ProSafe Network Management System NMS100 Polling and Emailing 4-7 September 2004 202-10058-01 2. Then, set the Email/Paging global event options a. Use the Config/Event Options menu. b. Set the SMTP Server Address to the IP Address of your email server in dot notation (a.b.c...
Page 44 - Add an Event Filter for the pollDeviceDown event
Reference Manual for the ProSafe Network Management System NMS100 4-8 Polling and Emailing September 2004 202-10058-01 4. Add an Event Filter for the pollDeviceDown event a. Locate the ProSafe NMS Selection Tool at the left side of the console. If it is not there, use the View/Selection Tool to show...
Page 45 - b. Select Default from the Page Group pull-down to
Reference Manual for the ProSafe Network Management System NMS100 Polling and Emailing 4-9 September 2004 202-10058-01 6. Then, set the Email/Page event actions a. Select the Actions tab of the displayed Add Event Filter dialog. b. Select Default from the Page Group pull-down to send a page to all u...
Page 46 - Other Event Types
Reference Manual for the ProSafe Network Management System NMS100 4-10 Polling and Emailing September 2004 202-10058-01 Other Event Types The pollDeviceDown event is an example used in this section. The mechanism is the same for other types of events, including those generated for Status Variable an...
Page 47 - Emailing or Paging Multiple Users; “Emailing or Paging the Administrator on an Event” on page 5-6; Next, add the users to Air Messenger Pro
Reference Manual for the ProSafe Network Management System NMS100 Polling and Emailing 4-11 September 2004 202-10058-01 Note: A poll sequence occurs repeatedly every P OLL I NTERVAL seconds. During each poll sequence, a poll is sent and a reply expected within the P OLL T IMEOUT period. If no respon...
Page 48 - Then, add an Event Filter for the selected devices; “Emailing
Reference Manual for the ProSafe Network Management System NMS100 4-12 Polling and Emailing September 2004 202-10058-01 3. Then, add an Event Filter for the selected devices a. Add a new event filter for a set of devices as described in Steps 4 through 7 of “Emailing or Paging the Administrator on a...
Page 49 - Troubleshooting Network Discovery; Duration of Network Discovery; “Limiting the Scope of Discovery” on page 6-5; Normal Discovery Map Layout
Troubleshooting and Advanced Configuration 5-1 September 2004 202-10058-01 Chapter 5 Troubleshooting and Advanced Configuration Troubleshooting Network Discovery Duration of Network Discovery During the ProSafe NMS Server installation you entered the address, netmask, and community name for one SNMP...
Page 50 - Failure Symptoms and Solutions; after a suitable wait period of several minutes
Reference Manual for the ProSafe Network Management System NMS100 5-2 Troubleshooting and Advanced Configuration September 2004 202-10058-01 The figure below shows a sample top-level and subnet Map view for a small network. Note that some devices have vendor-specific icons while others have generic ...
Page 51 - Discovery Agent Fails to Connect to the Server; Incorrect or Missing Community Names; Determine what community names are used in
Reference Manual for the ProSafe Network Management System NMS100 Troubleshooting and Advanced Configuration 5-3 September 2004 202-10058-01 Discovery Agent Fails to Connect to the Server Look at the Current tab of the Event Log Tool. If you do not see the Event Log Tool, use the View/Event Log Tool...
Page 52 - SNMP Device Access Control List; Select your system address in the agents list.
Reference Manual for the ProSafe Network Management System NMS100 5-4 Troubleshooting and Advanced Configuration September 2004 202-10058-01 SNMP Device Access Control List Many SNMP devices have an Access Control List (ACL). An ACL is a list of IP addresses from which the device accepts SNMP reques...
Page 53 - Broadcast Packet Losses; Select your system address from the agents list.
Reference Manual for the ProSafe Network Management System NMS100 Troubleshooting and Advanced Configuration 5-5 September 2004 202-10058-01 Broadcast Packet Losses In many cases network discovery mostly works but you do not see as many devices as you expect. As many devices are not represented in S...
Page 54 - Stopping Discovery Auto-Layout
Reference Manual for the ProSafe Network Management System NMS100 5-6 Troubleshooting and Advanced Configuration September 2004 202-10058-01 7. Use the File/Reset menu to delete the current map and restart discovery with the new filters. Stopping Discovery Auto-Layout Left unattended, discovery cons...
Page 55 - Appendix A
A-1 September 2004 202-10036-01 Appendix A Event Parameters Use Event Parameters in Event Action Filters to substitute information related to a specific event. Event Parameters can be used in the Event Message and as arguments to a program in the Exec Program action. The available Event Parameters a...
Page 57 - Glossary; List of Glossary Terms
September 2004 202-10036-01 Glossary 1 Glossary Use the list below to find definitions for technical terms used in this manual. List of Glossary Terms 10BASE-T IEEE 802.3 specification for 10 Mbps Ethernet over twisted pair wiring. 100BASE-Tx IEEE 802.3 specification for 100 Mbps Ethernet over twist...
Page 67 - Index
Index 1 A Air Messanger Pro installation 3-2 Auto MDI/MDI-X G-2 Auto Uplink G-2 automatic alarms, configuring 5-2 B broadcast packet losses network discovery troubleshooting 6-5 button bar Edit 3-5Main 3-5main 3-5 C Cat5 cable G-2 community names incorrect or missing 6-3 console button commands 3-5d...