Page 5 - Contents
Contents v Contents About This Guide Technical Support .......................................................................................................... 1-ix Related Publications ...................................................................................................... 1-ix Typo...
Page 9 - Congratulations on your purchase of the NETGEAR; Technical Support
About This Guide ix About This Guide Congratulations on your purchase of the NETGEAR ™ Model DM602 ADSL Modem. The Model DM602 modem provides a secure connection for a computer to the Internet through an internal ADSL modem. Technical Support For help with any technical issues, contact Customer Supp...
Page 10 - Typographical Conventions; This guide uses the following typographical conventions:; Initial Caps; Special Message Formats
Reference Manual for the Model DM602 ADSL Modem x About This Guide Typographical Conventions This guide uses the following typographical conventions: italics Book titles and UNIX file, command, and directory names. courier font Screen text, user-typed command-line entries. Initial Caps Menu titles a...
Page 11 - Chapter 1; About the Modem; With minimum setup, you can install and use the modem in minutes.; Key Features; The Model DM602 modem provides the following features:
Introduction 1-1 Chapter 1 Introduction This chapter describes the features of the NETGEAR Model DM602 ADSL Modem. About the Modem The Model DM602 ADSL Modem connects your computer to the Internet using a built-in ADSL modem. The Model DM602 modem provides you with high-speed ADSL Internet access. T...
Page 12 - Protocol Support; and; Modem or Router Device Mode; Modem Device Mode
Reference Manual for the Model DM602 ADSL Modem 1-2 Introduction • Protocol Support – Dynamic Host Configuration Protocol (DHCP) server for dynamically assigning network configuration information to one computer. – DHCP client for dynamically obtaining configuration information from the Internet Ser...
Page 13 - Router Device Mode; Easy Installation and Management
Reference Manual for the Model DM602 ADSL Modem Introduction 1-3 Router Device Mode In Router Device Mode, the DM602 supports configuration of the Transmission Control Protocol/Internet Protocol (TCP/IP) parameters and login functions on the modem. • Automatic Configuration of Attached computer by D...
Page 15 - Package Contents; The product package should contain the following items:
Setting Up the Hardware 2-1 Chapter 2 Setting Up the Hardware This chapter describes the Model DM602 ADSL Modem hardware and provides instructions for installing it. Package Contents The product package should contain the following items: DM602 ADSL Modem Resource CD, installation guide, support inf...
Page 16 - DM602 ADSL Modem Installation Guide
Reference Manual for the Model DM602 ADSL Modem 2-2 Setting Up the Hardware • Model DM602 ADSL Modem • AC power adapter (varies by region) • Category 5 (Cat 5) Ethernet cable • USB Cable (depending on the country of purchase) • Telephone cable • Microfilters (quantity and type vary by region) • Mode...
Page 17 - The Modem’s Front Panel; The front panel of the Model DM602 modem (
Reference Manual for the Model DM602 ADSL Modem Setting Up the Hardware 2-3 The Modem’s Front Panel The front panel of the Model DM602 modem ( Figure 2-1 ) contains status LEDs. Figure 2-1. DM602 Front Panel You can use some of the LEDs to verify connections. Table 2-1 lists and describes each LED o...
Page 18 - The Modem’s Rear Panel; PC Requirements
Reference Manual for the Model DM602 ADSL Modem 2-4 Setting Up the Hardware The Modem’s Rear Panel The rear panel of the Model DM602 modem ( Figure 2-2 ) contains port connections and a power switch. Figure 2-2. DM602 Rear Panel Viewed from left to right, the rear panel contains the following featur...
Page 19 - Access Requirement; Connecting the Modem; Before using your modem, you need to do the following:; Connecting to Your ADSL Service and Telephone Provider; The ADSL and telephone connections may vary by region.
Reference Manual for the Model DM602 ADSL Modem Setting Up the Hardware 2-5 Access Requirement The Model DM602 ADSL Modem contains a built-in ADSL modem, which connects directly to an ADSL service provider. Connecting the Modem Before using your modem, you need to do the following: • Connect your Et...
Page 20 - ADSL Through a Modular RJ-11 Wall Jack; Connect the provided telephone cable to the wall jack.; ADSL Through Other Wall Jacks
Reference Manual for the Model DM602 ADSL Modem 2-6 Setting Up the Hardware ADSL Through a Modular RJ-11 Wall Jack . To install the Model DM602 modem directly to the wall jack without installing a telephone: 1. Connect the provided telephone cable to the wall jack. 2. Connect the other end of the te...
Page 21 - Connecting the Power Adapter; To connect the power adapter to the modem:; Verifying Power; When power is first applied, verify that the Power LED comes on.
Reference Manual for the Model DM602 ADSL Modem Setting Up the Hardware 2-7 Connecting the Power Adapter To connect the power adapter to the modem: 1. Plug the connector of the power adapter into outlet on the rear panel of the modem. 2. Plug the other end of the adapter into an AC power outlet. 3. ...
Page 22 - Connecting to Your Computer; Ethernet; To connect your computer to the modem via Ethernet:; USB; Install the USB driver
Reference Manual for the Model DM602 ADSL Modem 2-8 Setting Up the Hardware Connecting to Your Computer Your computer will attach to either the Ethernet or USB 1.1 modem ports shown in Figure 2-2 . Ethernet To connect your computer to the modem via Ethernet: 1. Locate the Category 5 Ethernet cable w...
Page 23 - Install the Ethernet driver; Ready to Configure Your Modem
Reference Manual for the Model DM602 ADSL Modem Setting Up the Hardware 2-9 c. Browse to the CD and install the USB driver by clicking through the Windows wizard prompts. 2. Install the Ethernet driver a. Another Windows wizard will start and prompt for you to install the Ethernet driver. b. Browse ...
Page 25 - Chapter 3; Preparing Your Computer for TCP/IP Networking; Windows
Preparing Your Computer 3-1 Chapter 3 Preparing Your Computer This chapter describes how to prepare your computer to connect to the Internet through the Model DM602 ADSL Modem and how to verify the readiness of a DSL modem account from an Internet service provider (ISP). Preparing Your Computer for ...
Page 26 - Install or Verify Windows Networking Components; To install or verify the necessary components for IP networking:
Reference Manual for the Model DM602 ADSL Modem 3-2 Preparing Your Computer In most cases, you should install TCP/IP so that the computer obtains its specific network configuration information automatically from a DHCP server during bootup. The Model DM602 modem is shipped preconfigured as a DHCP se...
Page 27 - If you need the adapter:
Reference Manual for the Model DM602 ADSL Modem Preparing Your Computer 3-3 You must have an Ethernet adapter, the TCP/IP protocol, and Client for Microsoft Networks. If you need the adapter: a. Click the Add button. b. Select Adapter, and then click Add. c. Select the manufacturer and model of your...
Page 28 - Enabling DHCP to Automatically Configure TCP/IP Settings
Reference Manual for the Model DM602 ADSL Modem 3-4 Preparing Your Computer a. Click the Add button. b. Select Client, and then click Add. c. Select Microsoft. d. Select Client for Microsoft Networks, and then click OK. 3. Restart your PC for the changes to take effect. Enabling DHCP to Automaticall...
Page 29 - Proceed to the end of the Wizard.; Configuring Windows NT or 2000 for TCP/IP Networking
Reference Manual for the Model DM602 ADSL Modem Preparing Your Computer 3-5 6. Proceed to the end of the Wizard. Verifying TCP/IP Properties (Windows) After your PC is configured and has rebooted, you can check the TCP/IP configuration using the utility winipcfg.exe: 1. On the Windows taskbar, click...
Page 30 - Verifying TCP/IP Properties; Configuring A Macintosh for TCP/IP Networking
Reference Manual for the Model DM602 ADSL Modem 3-6 Preparing Your Computer 6. Select ‘Internet Protocol (TCP/IP)’, click Properties, and verify that “Obtain an IP address automatically is selected. 7. Click OK and close all Network and Dialup Connections windows. 8. Make sure your PC is connected t...
Page 31 - From the “Configure” box, select Using DHCP Server.; Configuring MacOS X for TCP/IP Networking; From the Apple menu, choose System Preferences, then Network.
Reference Manual for the Model DM602 ADSL Modem Preparing Your Computer 3-7 The TCP/IP Control Panel opens: 2. From the “Connect via” box, select your Macintosh’s Ethernet interface. 3. From the “Configure” box, select Using DHCP Server. You can leave the DHCP Client ID box empty. 4. Close the TCP/I...
Page 32 - Verifying TCP/IP Properties for Macintosh Computers
Reference Manual for the Model DM602 ADSL Modem 3-8 Preparing Your Computer Verifying TCP/IP Properties for Macintosh Computers After your Macintosh is configured and has rebooted, you can check the TCP/IP configuration by returning to the TCP/IP Control Panel. From the Apple menu, select Control Pa...
Page 33 - Verifying the Readiness of Your DSL Internet Account; Are Login Protocols Used?
Reference Manual for the Model DM602 ADSL Modem Preparing Your Computer 3-9 Verifying the Readiness of Your DSL Internet Account For access to the Internet, you need to contract with an Internet service provider (ISP) for a single-user Internet access account using a DSL modem. For a single-user Int...
Page 34 - Restarting the Computer; Restart the computer that is connected to the modem.; Ready for Configuration
Reference Manual for the Model DM602 ADSL Modem 3-10 Preparing Your Computer If an ISP technician configured your computer during the installation of the service for a static IP address, or if you configured it for a static IP address using instructions provided by your ISP, you need to be sure you ...
Page 35 - Chapter 4; Accessing the Web Configuration Manager in the Modem; To configure the modem for Internet access using your browser:
Basic Configuration of the Modem 4-1 Chapter 4 Basic Configuration of the Modem This chapter describes how to perform the basic configuration of your Model DM602 ADSL Modem for your Internet connection. Accessing the Web Configuration Manager in the Modem In order to use the browser-based Web Config...
Page 36 - A login window opens as shown in; Type; in the User Name box,
Reference Manual for the Model DM602 ADSL Modem 4-2 Basic Configuration of the Modem 4. In the Address or Location box of your browser, type http://192.168.0.1 and press ENTER. A login window opens as shown in Figure 4-1 below. Figure 4-1. Modem Login window For added security, the modem is protecte...
Page 37 - Configuring the Modem in Router Device Mode; Next, enter the Idle Time-out value in minutes
Reference Manual for the Model DM602 ADSL Modem Basic Configuration of the Modem 4-3 Configuring the Modem in Router Device Mode for an ISP Account with Login If your Internet service account uses a login protocol such as PPP over Ethernet (PPPoE) or PPP over ATM (PPPoA), fill out the menu below. Fi...
Page 38 - Usually the “Get Automatically from ISP” setting will work.; Configuring the Modem in Modem Device Mode
Reference Manual for the Model DM602 ADSL Modem 4-4 Basic Configuration of the Modem 3. Domain Name Server (DNS) Address: Usually the “Get Automatically from ISP” setting will work. If your ISP does not automatically transmit DNS addresses to the modem during login, select “Use these DNS servers” an...
Page 40 - Completing the Configuration
Reference Manual for the Model DM602 ADSL Modem 4-6 Basic Configuration of the Modem 7. After selecting Modem Device type, the modem sends the modem’s built in Web Configuration Manager screen below (see Figure 4-6 ) to your browser. Figure 4-6. Modem Device Mode Basic Settings window 8. ISP Paramet...
Page 41 - Chapter 5; Router Device Mode Status
Advanced Configuration of the Modem 5-1 Chapter 5 Advanced Configuration of the Modem This chapter describes how to configure the advanced features of your Model DM602 ADSL Modem. These features can be found under the Advanced heading in the Main Menu of the browser interface. Router Device Mode Sta...
Page 42 - This screen shows the following parameters:
Reference Manual for the Model DM602 ADSL Modem 5-2 Advanced Configuration of the Modem This screen shows the following parameters: Table 5-1. Router Status Fields Field Description Firmware Version This field displays the modem firmware version. LAN Port These IP parameters apply to theLocal Area N...
Page 43 - This screen shows the following statistics:.
Reference Manual for the Model DM602 ADSL Modem Advanced Configuration of the Modem 5-3 Click on the “Show Statistics” button to display modem usage statistics, as shown in Figure 5-2 below: Figure 5-2. Show Statistics screen This screen shows the following statistics:. Table 5-2. Router Statistics ...
Page 45 - Modem Device Mode Status
Reference Manual for the Model DM602 ADSL Modem Advanced Configuration of the Modem 5-5 Modem Device Mode Status In Modem Device Mode, from the Main Menu of the browser interface, click on Modem Status to display the System Status screen, shown in Figure 5-4 will appear. Figure 5-4. Modem Status scr...
Page 47 - LAN IP Setup
Reference Manual for the Model DM602 ADSL Modem Advanced Configuration of the Modem 5-7 LAN IP Setup The LAN IP Setup menu allows configuration of LAN IP services such as DHCP. From the Main Menu of the browser interface, under Advanced, click on LAN IP Setup to view the LAN IP Setup menu, shown in ...
Page 48 - Changing the Modem Access Password; Firmware Upgrade
Reference Manual for the Model DM602 ADSL Modem 5-8 Advanced Configuration of the Modem Changing the Modem Access Password The default user name is admin and the password for the modem’s Web Configuration Manager is password. Netgear recommends that you change this user name and password to a more s...
Page 49 - To upload new firmware:; DMZ
Reference Manual for the Model DM602 ADSL Modem Advanced Configuration of the Modem 5-9 From the Main Menu of the browser interface, under the Maintenance heading, select the Firmware Upgrade heading to display the menu shown in Figure 5-8 . Figure 5-8. Firmware Upgrade menu To upload new firmware: ...
Page 50 - Device Mode
Reference Manual for the Model DM602 ADSL Modem 5-10 Advanced Configuration of the Modem The Default DMZ Server feature is helpful when using some online games and videoconferencing applications that are incompatible with NAT. The modem is programmed to recognize some of these applications and to wo...
Page 51 - The Device Mode menu, shown in
Reference Manual for the Model DM602 ADSL Modem Advanced Configuration of the Modem 5-11 In Modem Device Mode, the modem operates like a DSL modem, passing all the Internet communications directly to your computer where you must then configure your settings and logon settings as needed. In Router De...
Page 53 - Chapter 6; Basic Functioning; When power is first applied, verify that the Power LED; PWR LED Not On; If the PWR and other LEDs are off when your modem is turned on:
Troubleshooting 6-1 Chapter 6 Troubleshooting This chapter gives information about troubleshooting your Model DM602 ADSL Modem. After each problem description, instructions are provided to help you diagnose and solve the problem. Basic Functioning After you turn on power to the modem, the following ...
Page 54 - Troubleshooting the Modem’s Web Configuration Interface; or
Reference Manual for the Model DM602 ADSL Modem 6-2 Troubleshooting Troubleshooting the Modem’s Web Configuration Interface If you are unable to access the modem’s Web Configuration interface from a PC, check the following: • Check the Ethernet connection between your PC and the modem as described i...
Page 55 - Troubleshooting the ISP Connection; ADSL link; WAN LED Green or Blinking Green
Reference Manual for the Model DM602 ADSL Modem Troubleshooting 6-3 Troubleshooting the ISP Connection ADSL link If your modem is unable to access the Internet, you should first determine whether you have an ADSL link with the service provider. The state of this connection is indicated with the WAN ...
Page 56 - Obtaining a WAN IP Address; To check the WAN IP address from the browser interface:; Troubleshooting PPPoE or PPPoA; The PPPoA or PPPoA connection can be debugged as follows:
Reference Manual for the Model DM602 ADSL Modem 6-4 Troubleshooting Obtaining a WAN IP Address If your modem is unable to access the internet, and your WAN LED is green or blinking green, you should determine whether the modem is able to obtain a WAN IP address from the ISP. Unless you have been ass...
Page 57 - Troubleshooting Internet Browsing; Your PC may not recognize any DNS server addresses.; Restoring the Default Configuration and Password; Using the Default Reset button; Quickly press the Default Reset button three times.
Reference Manual for the Model DM602 ADSL Modem Troubleshooting 6-5 4. If any of the steps indicates “Failed”, you can attempt to reconnect by clicking “Connect”. The modem will continue to attempt to connect indefinitely. If you cannot connect after several minutes, you may be using an incorrect Se...
Page 59 - Appendix A; General Specifications; Data and Routing Protocols:
Technical Specifications A-1 Appendix A Technical Specifications This appendix provides technical specifications for the Model DM602 ADSL Modem. General Specifications Network Protocol and Standards Compatibility Data and Routing Protocols: TCP/IP DHCP server and DHCP relay RFC 1483, 2684 Bridged Et...
Page 61 - Glossary
Glossary 1 Glossary 10BASE-T IEEE 802.3 specification for 10 Mbps Ethernet over twisted pair wiring. 100BASE-Tx IEEE 802.3 specification for 100 Mbps Ethernet over twisted pair wiring. ADSL See Asymmetric Digital Subscriber Line Asymmetric Digital Subscriber Line A technology for sending data over r...
Page 65 - Index
Index i A ADSL connecting through other jacks 6connecting through RJ11 6 Auto MDI/MDI-X 2 Auto Uplink 2 C Cat5 cable 4 configuration automatic by DHCP 3 Connect Mode 2, 6 connection rate ASDL 2, 6 conventions typography x crossover cable 2 customer support iii D default reset button 5 DHCP 2, 3, 2 D...