NEC xen mail cti - Manual

NEC xen mail cti

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Table of Contents:

  • Page 2 – NEC Business Solutions Ltd; THIS PAGE INTENTIONALLY LEFT BLANK
  • Page 3 – Table of Contents
  • Page 5 – TeLANophy workstation hardware and software requirements . 75; Appendix A About the System Board
  • Page 6 – THIS
  • Page 7 – Chapter 1– Introduction; Introduction; Chapter 1; E C T I O N; VERVIEW; About this guide; The; contains instructions for setting up the voice; Conventions; This guide uses the following conventions:; User input; Key names
  • Page 8 – ATTERY; IMPORTANT SAFEGUARDS FOR BATTERY DISPOSAL; C AU T I O N; Unit Name
  • Page 9 – Related documentation; The product disc contains this guide, the; the; and the; in the PDF format. If you need
  • Page 11 – Chapter 2 – Setting Up the System; Setting Up the System; Chapter 2; EW; Setting up the XenMail CTI; Previous setup procedure New setup procedure
  • Page 12 – ETUP; Setup steps; System Management Guide
  • Page 13 – To install the voice messaging system board(s)
  • Page 14 – ONNECTING; To connect communication devices to the voice messaging system; Ethernet jack on the voice messaging system board.
  • Page 15 – NTEGRATION
  • Page 16 – ROGRAMMING; To enter programming mode
  • Page 17 – To assign phone type; To assign station numbers
  • Page 18 – To set up a hunt group
  • Page 19 – To set up trunk routing
  • Page 20 – To enable live record by trunk
  • Page 21 – To make the live record setting available by class of service
  • Page 22 – To assign feature access keys
  • Page 23 – To program individual stations for call forward on busy/no answer; Do one of the following:
  • Page 24 – You must set up the voice messaging system software to:; To set up the voice messaging system software; setup; TeLANophy
  • Page 25 – To set up the voice messaging system software, continued
  • Page 26 – When you have completed your selection, press ENTER to continue.
  • Page 28 – HANGING; Keypad map name; Q, Z on the zero digit
  • Page 29 – To change the keypad map; remap
  • Page 30 – IGNING; To sign in to the system; If prompted, type your security code and press ENTER. (You can set a; To sign out of the system; to the Banner screen?”; To change the default sign-in ID; Go to the Personal Directory page for the system manager.
  • Page 31 – Chapter 3 – Remote Access; Remote Access; Chapter 3; EMOTE; Remote access software functions; Communicate with someone on-site when you are
  • Page 32 – ETTING; To install remote access software
  • Page 33 – To install remote access software, continued
  • Page 34 – REPARING; rem
  • Page 35 – COM port; Answer/Originate call
  • Page 36 – To set up the Default phone book entry; support
  • Page 37 – To add a phone book entry; NOTES
  • Page 38 – Direct connection requirements
  • Page 39 – To establish a remote access connection; To end a connection
  • Page 40 – SING; To use the OS/2 Host Process Switcher; Establish a remote access connection.; Avoid typing; exit; in an OS/2 window. This may cause the system to
  • Page 41 – To change the remote access default logon name and password; Use the OS/2 Process Switcher window to open an OS/2 command; cs2gen; Type the number corresponding to the script file you want to load:
  • Page 43 – RANSFERRING; To change file transfer option settings; From the Options menu, change the desired settings.
  • Page 44 – RACKING; To turn the billing log on or off; Choose “Setup,” and then choose “Billing log” from the menu.; To view the billing log
  • Page 45 – To set up the voice messaging system to use Dial Back
  • Page 46 – To use keyboard chat
  • Page 47 – Chapter 4; Setup steps for LAN backups and restores
  • Page 48 – NSTALLING; BRFT; For Windows 95 computers, perform the
  • Page 49 – To install network protocols for backups; Do one of the following:
  • Page 51 – To install network protocols for backups, continued
  • Page 52 – Windows connection with NetBIOS; Logoff; To map a Windows NT network drive
  • Page 53 – Automatic Windows log on; To automatically log on to Windows NT with NetBIOS; logoff
  • Page 54 – NetWare connection; To edit the Nconnect.cmd file
  • Page 55 – To edit the Rconnect.cmd file
  • Page 56 – Windows 98 or ME setup; To set up a Windows 98 or ME workgroup
  • Page 57 – To set up an NT or 2000 workgroup
  • Page 58 – To set up share-level access for NT or 2000; system to share and then click the Sharing menu.
  • Page 59 – CHEDULING; To schedule an immediate backup
  • Page 60 – To schedule recurring backups
  • Page 63 – To transfer backup files to a support computer
  • Page 64 – ESTORING; To restore system files from a LAN backup
  • Page 65 – vmrestor
  • Page 66 – To restore system default settings (disaster recovery); default
  • Page 67 – Chapter 5; PGRADE; Refer to the steps below to perform an upgrade.; Upgrade steps; support computer or a LAN.; See “Using the backup and restore utilities” on page 41.; configure the voice messaging system software to use them.
  • Page 68 – DDING; Steps for adding a language; Back up the voice messaging system.
  • Page 70 – NCREASING; Steps for adding ports; Customise the new ports for your site.; “Completing the site information”; Back up the voice messaging system.
  • Page 72 – Steps for adding feature packages; feature packages and network protocols at your site.; See “To add feature packages” on page 67.; Back up the voice messaging system.; Setup option
  • Page 73 – To add feature packages
  • Page 74 – To set up actions after greetings
  • Page 75 – APPLICATION SCREEN PAGE 4
  • Page 77 – Chapter 6 – Setting Up TeLANophy; Setting Up TeLANophy; Chapter 6; LAN; OPHY; TeLANophy setup steps; Connect the voice messaging system to a LAN.; See “Connecting communications devices.”.
  • Page 78 – ONFIGURING; To configure network protocols for TeLANophy
  • Page 79 – To specify station numbers in the voice messaging system; Go to line 7 on Application screen page 1.
  • Page 80 – Set up network protocols on the TeLANophy workstations.; See “Setting up TeLANophy network protocols” on page 76.; Tell subscribers how to get started.; See
  • Page 81 – Requirements
  • Page 83 – FOR; To set up a Windows 98 or later workstation; From the Windows taskbar, choose “Start,” choose “Settings,” and then
  • Page 84 – To set up a Windows NT 4.0 workstation
  • Page 85 – To set up a Windows 2000 workstation
  • Page 86 – ESTING; To use the PING software
  • Page 87 – Installing ViewFax; TeLANophy application paths
  • Page 88 – CD; To install TeLANophy from a CD; after
  • Page 89 – To copy TeLANophy installation files to a network directory; do not
  • Page 90 – To set up a workstation for a WAN or Internet connection; open the desired TeLANophy application.
  • Page 91 – Workstation requirements; before; Installing ViewMail for Microsoft Messaging
  • Page 92 – Next; Browse
  • Page 93 – Chapter A – About the System Board; About the System Board; Appendix A; BOUT; XenMail CTI system board
  • Page 95 – Daughter Board
  • Page 96 – Designation
  • Page 97 – Appendix B; TARTING; Caution
  • Page 98 – To shut down and restart the voice messaging system; Shut down the voice messaging application by pressing ESC at the; CAUTION; shutdown; and then pressing the Power button.
  • Page 99 – Chapter C – Changing Network Protocols; Appendix C; Changing network protocols; To change an existing network protocol configuration
  • Page 100 – To remove the existing network protocol configuration
  • Page 101 – Index
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NEC Business Solutions Ltd

Doc. No. 8557 - Release 1.1

June 2004

Xen IPK

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Summary

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June 2004 NEC Business Solutions Ltd ii Xen IPK Xen Mail CTI Installation Guide Doc. No. 855 7 - Release 1.1 Ju ne 2004 THIS PAGE INTENTIONALLY LEFT BLANK

Page 3 - Table of Contents

Xen IPK Xen Mail CTI Installation Guide iii Doc. No. 8557 - Release 1.1 June 2004 Table of Contents Chapter 1 Introduction Section 1 Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Page 5 - TeLANophy workstation hardware and software requirements . 75; Appendix A About the System Board

Xen IPK Table of Contents Xen IPK Xen Mail CTI Installation Guide v D oc. N o. 8557 - Release 1.1 June 20 04 Setup steps- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 74 Section 5 TeLANophy workstation hardware and software requirements . 75 Section 6 Setting up TeLANo...

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