Page 3 - U s e r ' s G u i d e
() ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ U s e r ' s G u i d e Server HX4500
Page 4 - NEC Computer Systems Division
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, isthe valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc.(hereinafter “NEC CSD”) and/or its licensors. NEC CSD and/or its licensors, asappropria...
Page 5 - Contents; Proprietary Notice and Liability Disclaimer
Contents iii Contents Proprietary Notice and Liability Disclaimer Regulatory Information Using This Guide ................................................... vii Text Conventions ............................................................................ viiiRelated Documents .........................
Page 6 - iv Contents
iv Contents Configuring Your System ......................................3-1 Configuring Your System ................................................................ 3-2Resource Configuration Utility (RCU) ............................................. 3-2 Using the RCU ................................
Page 7 - Glossary
Contents v Installing a Power Supply ......................................................... 4-29Removing a Power Supply........................................................ 4-30Hot-Swapping a Power Supply ................................................. 4-30 Removable Media Devices .............
Page 8 - vi Contents
Page 11 - Using This Guide vii; Using This Guide; This guide contains the following information:
Using This Guide vii Using This Guide This User’s Guide provides a quick reference to information about yoursystem. Its goal is to familiarize you with your system and the tasksnecessary for system configuring and upgrading. This guide contains the following information: Chapter 1, “System Overvie...
Page 12 - viii Using This Guide; Text Conventions; This guide uses the following text conventions.; WARNING
viii Using This Guide Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! WARNING Warnings alert you to situations that could result inserious personal injury or loss of life. ! CAUTION Cautions indicate situations that can da...
Page 13 - Using This Guide ix; Related Documents; or as
Using This Guide ix Related Documents In addition to this guide, the following system documentation is includedwith your server either as electronic files on E XPRESS B UILDER or as paper copy shipped with your server. System Release NotesRelease Notes provide you with the latest information about...
Page 14 - x Using This Guide; Safety Notices
x Using This Guide Safety Notices ! Caution: To reduce the risk of electric shock which could causepersonal injury, follow all safety notices. The symbols shown areused in your documentation and on your equipment to indicatesafety hazards. Warning: Lithium batteries can be dangerous. Improper ha...
Page 15 - Using This Guide xi
Using This Guide xi Outside the U.S.A. and Canada, the plug must be rated for 250 Vac, 10amp minimum, and must display an international agency approvalmarking. The cord must be suitable for use in the end-user country.Consult your dealer or the local electrical authorities if you are unsure ofthe ty...
Page 16 - xii Using This Guide; Care and Handling
xii Using This Guide Care and Handling Use the following guidelines to properly handle and care for yoursystem. Protect the system from extremely low or hightemperatures. Let the system warm (or cool)to room temperature before using it. Keep the system away from magnetic forces. K e e p t h e s ys t...
Page 17 - System Overview
1 System Overview Overview Chassis System Board Features Peripheral Devices System Power Software Locks via the BIOS Setup
Page 18 - -2 System Overview; Overview; The server is a modular, multiprocessing server based on the Intel
1-2 System Overview Overview The server is a modular, multiprocessing server based on the Intel Pentium® II Xeon chip set. The chip set incorporates a modular scaleable architecture thatintegrates a 64-bit bus interface with three Peripheral Component Interconnect(PCI) buses and an Industry Standa...
Page 19 - System Overview 1-3; System Feature Summary; A summary of the system features is included in Table 1-1.
System Overview 1-3 System Feature Summary A summary of the system features is included in Table 1-1. Table 1-1. System Features Feature Description Modular board set System is intended for use with a modular board set based on Pentium IIXeon processor technology; from one to four processors and up ...
Page 20 - -4 System Overview; Expanding the Server as Needs Grow; II Xeon processor, and a memory board; Configuration Constraints
1-4 System Overview Expanding the Server as Needs Grow A typical minimum system configuration may include the following: board set consisting of system I/O board, CPU base board with aPentium II Xeon processor, and a memory board diskette drive and SCSI CD-ROM drive three SCSI hard drive cag...
Page 21 - System Overview 1-5; Chassis; Figure 1-1 shows the server front chassis features and controls.; Figure 1-1. Front Chassis Features and Controls
System Overview 1-5 Chassis Figure 1-1 shows the server front chassis features and controls. P O W E R S T A T U S D I S K A B C D E 3 F G H I A Power LED When green, power is present in system. When off, power isturned off or power source is disrupted. See Table 1-1 for alist and description of the...
Page 22 - -6 System Overview; Status LED Indicator Descriptions; Table 1-3. Disk Drive Status LED Panel Indicators
1-6 System Overview Status LED Indicator Descriptions Table 1-2 lists the system status LED indicators along with a description of eachLED indicator. Table 1-3 lists the disk drive status LED panel indicators alongwith a description of each LED indicator. Table 1-4 lists system status abnormalcondit...
Page 23 - Opening the Front Doors; Open the front doors as follows.
System Overview 1-7 Table 1-4. System Status Abnormal Conditions LED (Amber) Conditions System Status Chassis intrusion (front cover)Unit fan alarmMemory multi-bit error (SERR)P6 bus error (SERR)Thermal sensorTemperatureVoltageCPU thermal tripPCI PERR# (OPB/ESC detect)PCI SERR#CPU internal errorWDTI...
Page 24 - -8 System Overview
1-8 System Overview 2. First open the right front door, then open the left door (see the followingfigure).
Page 25 - System Overview 1-9; Chassis Features and Controls
System Overview 1-9 Chassis Features and Controls Figure 1-2 shows the server front chassis features and controls. Figure 1-3shows the server rear chassis features and controls. A H I D E F G C B K J A SCSI hard drive cages Used to mount the hard disks. Each cage contains four disks withtheir three ...
Page 26 - -10 System Overview; Figure 1-3. Rear Chassis Features and Controls
1-10 System Overview J H I G D B C A E F K P L O N M A Keyboard PS/2-compatible 6-pin mini-DIN connector. B Printer LPT1 25-pin parallel port connector. C VGA VGA monitor 15-pin connector. D External-SCSI Narrow-SCSI 50-pin connector E Dump button See Configuring Switch and Jumper Settings in Chapte...
Page 27 - System Overview 1-11; System Board Features
System Overview 1-11 System Board Features The board set includes the system I/O board, CPU base board, and a memoryboard. The system I/O board is mounted at the top of the system. Figure 1-4shows the system with the top cover removed. A B C D F E A System I/O Board B Option board Fan C Diskette dri...
Page 28 - -12 System Overview; Figure 1-5. CPU Base Board and CPU Board Location
1-12 System Overview The CPU base board plugs into the underside of the system I/O board and thememory board plugs into the CPU base board. Figure 1-5 shows the system withthe left side cover removed. B A C D F E G H A CPU base board B Memory board C Rear CPU fan D Rear CPU fan E Voltage Regulator M...
Page 29 - System Overview 1-13
System Overview 1-13 Figures 1-6, 1-7, and 1-8 show the major components on the system I/O board,CPU base board, and Memory board. Table 1-5 summarizes the features of theboard set. Table 1-5. Features of the Board Set Feature Description Multiple processorslots Four processor sockets on the CPU bas...
Page 32 - -16 System Overview; Processor; Bus Master I/O Expansion Slots
1-16 System Overview Processor Each Pentium II Xeon processor is packaged in a single edge contact (S.E.C.)cartridge. The cartridge includes the processor core with an integrated 16 KBprimary (L1) cache; the secondary (L2) cache; a thermal plate; and a back cover.The cartridge is secured by a retent...
Page 33 - System Overview 1-17; Video; 6-bit bus for high-speed display memory access; SCSI Controller
System Overview 1-17 Video The onboard super VGA controller (PCI) is a high-performance SVGAsubsystem that supports: BIOS compatibility with VGA, EGA, CGA, Hercules Graphics, andMDA 1 MB of Video Memory expandable to 2 MB (Figure 1-6, F) 16-bit bus for high-speed display memory access hardwa...
Page 34 - -18 System Overview; Fans; Peripheral Devices; Ultra2 Wide SCSI-2 Hard Drive Bays
1-18 System Overview Fans In addition to the power supply fans, the system has an option board fan (seeFigure 1-4, B) cabled to the I/O board (see Figure 1-6, K) and three CPU fans(see Figure 1-5, C, D and F) cabled to the CPU base board (see Figure 1-7, A,D, F and H). The three CPU fans (front and ...
Page 35 - System Overview 1-19; simplified cable management; Removable Media Drive Bays
System Overview 1-19 The backplane has two main functions: SCSI drive control and system datalogging. Drive status is monitored to detect failing drives and to control LEDindicators. The backplane features include the following: insertion and removal of hard drives while power is on (referred to a...
Page 36 - -20 System Overview; System Power; set and enable an administrative password
1-20 System Overview System Power The system may be configured with up to three 420 Watt power supplies. Eachsupply automatically switches between these input voltage ranges: 100-120 VAC at 50/60 Hz; 7 A maximum current 200-240 VAC at 50/60 Hz; 3.5 A maximum current Each power supply provides DC...
Page 37 - Setting Up Your System
2 Setting Up Your System Selecting a Site Unpacking the System Moving the System to the Site Getting Familiar With the System Making Connections Connecting the Power Cords Powering On Your System
Page 38 - -2 Setting Up Your System; Selecting a Site; CAUTION
2-2 Setting Up Your System Selecting a Site The system operates reliably in a typical office environment. Choose a site thatmeets the following requirements. Site the system near grounded, three-pronged power outlets. Note: For the United States and Canada, this means NEMA 5-15R outlets for 100-12...
Page 39 - Setting Up Your System 2-3; Unpacking the System; Moving the System to the Site
Setting Up Your System 2-3 Unpacking the System ! CAUTION Your system weighs approximately 207 pounds (94 kg). Toav oid personal injury, make sure you have someone helpyou lift or move the system. When you receive your system, inspect the shipping containers prior tounpacking. If the shipping boxes ...
Page 40 - -4 Setting Up Your System; Getting Familiar With the System
2-4 Setting Up Your System Getting Familiar With the System Before setting up your system, see Chapter 1, “System Overview,” to becomefamiliar with system features, such as the location of your system's securitykeylocks and front and rear panel switches, indicators and connectors, etc. Making Connec...
Page 41 - Setting Up Your System 2-5
Setting Up Your System 2-5 H FG E D BC A I I K J A. Keyboard, PS/2-compatible 6-pin connector B. Printer, parallel port 25-pin connector C. VGA monitor, 15-pin connector D. External-narrow SCSI, 50-pin high density connector E. Mouse, PS/2-compatible 6-pin connector F. COM1, serial port 9-pin connec...
Page 42 - -6 Setting Up Your System; Connecting the Power Cords; Figure 2-2. Connecting the AC Power Cord
2-6 Setting Up Your System Connecting the Power Cords Plug the female end of each AC power cord into the input receptacles on therear of the power supplies (see Figure 2-2). Plug the male end of each powercord into NEMA 5-15R outlet for 100-120 Vac or NEMA 6-15R outlet for 200-240 Vac. If the power ...
Page 43 - Setting Up Your System 2-7; Powering On Your System; Power on your system as follows.
Setting Up Your System 2-7 Powering On Your System Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, andmouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. 3. Open ...
Page 45 - Configuring Your System
3 Configuring Your System Configuring Your System Resource Configuration Utility (RCU) BIOS Setup Utility SCSISelect Utility Viewing the Event Log Configuring the RAID Controller Configuring System Jumpers and Switches
Page 46 - -2 Configuring Your System; You use the E; CD-ROM to create the RCU and Utilities
3-2 Configuring Your System Configuring Your System Configuration and setup utilities are used to change your system configuration.You can configure your system, as well as any option boards you may add toyour system, using the Resource Configuration Utility (RCU) diskette. Also,several unique syste...
Page 47 - Using the RCU
Configuring Your System 3-3 The RCU stores the configuration information in the non-volatile memory onyour system. When you exit the RCU, the configuration information is writtento non-volatile memory. The RCU also maintains the Setup configuration,which is stored in the battery-backed memory. This ...
Page 48 - Table 3-2. Resource Configuration Utility Menu
3-4 Configuring Your System 8. Select Step 2 to add an ISA board to your system (see “ ISA BoardConfiguration”). 9. Select Step 3 to view your systems configuration settings. The normal(default) RCU settings are shown in table 3-3. Table 3-1. Resource Configuration Utility Main Menu Menu Options Des...
Page 49 - Configuring Your System 3-5; RCU Command Line Parameters; followed by one of these command line parameters:; RCU Configuration Settings; Enter; at this point allows you to edit any of the parameters
Configuring Your System 3-5 RCU Command Line Parameters There are RCU options that can be enabled by starting the RCU from thecommand line with the appropriate switch listed below. To enable an option,insert the RCU diskette in drive A and type A:SD at the MS-DOS prompt, followed by one of these com...
Page 50 - ISA Board Configuration; . The Add a board without a .cfg file screen
3-6 Configuring Your System ISA Board Configuration If adding a non-Plug and Play ISA board to your system, use the followingprocedures to define and add the option board. It’s necessary to define an ISAboard to prevent other boards in the system from using the same IRQ levels,DMA channels, I/O port...
Page 51 - Configuring Your System 3-7; The View Current Settings screen is displayed. Press; to save the
Configuring Your System 3-7 11. The View Current Settings screen is displayed. Press Enter to save the current settings. 12. The Add confirmation screen is displayed. Review the manufacturer’scomments and press Enter . Table 3-4. ISA Board Configurations ISA Board Definitions Your Configuration Boar...
Page 52 - The Reboot screen is displayed. At this screen press; BIOS Setup Utility; Using the BIOS Setup Utility; Power on or reboot the system. BIOS displays the following:; Press; . After BIOS POST completes, the BIOS Setup Utility starts and the; . Selections with submenus are preceded by an arrow.
3-8 Configuring Your System 17. The Steps in configuring your computer screen is displayed. At this screenselect “Step 5: Save and exit” and press Enter . 18. The Save and exit screen is displayed. At this screen select “Save theconfiguration and restart the computer” and press Enter . 19. The Reboo...
Page 53 - Configuring Your System 3-9; BIOS Setup Configuration Settings
Configuring Your System 3-9 See the following table for information on the keys you use with Setup.These keys are also listed at the bottom of the Setup menu. Key Function in Setup Menu F1 or Alt-H General Help window. ESC Exit the current menu. ← or → arrow keys Select a different menu. ↑ or ↓ arro...
Page 54 - -10 Configuring Your System
3-10 Configuring Your System Table 3-5. BIOS Setup Configurations, Main Menu Menu Parameter Name Normal Setting orDisplay Only Your Configuration MAIN MENU System Time Enter current time (hour, minutes, seconds on24 hour clock). Current Time System Date Enter current date. Current Date *Diskette A: ...
Page 56 - -12 Configuring Your System
3-12 Configuring Your System Table 3-5. BIOS Setup Configurations, Advanced Menu Menu Parameter Name Normal Setting orDisplay Only Your Configuration ADVANCED MENU Clear DIMM Errors Press Enter DIMM Error Pause Enabled CPU Reconfiguration Press Enter for menu. CPU Reconfiguration Enabled CPU #4 Stat...
Page 58 - -14 Configuring Your System; SCSISelect Utility; Using the SCSISelect Utility; Ctrl
3-14 Configuring Your System SCSISelect Utility The system I/O board includes an integrated AIC7895 dual SCSI host controllerused to manage SCSI devices in your system. When used, Channel A of thiscontroller provides support for four internally mounted ultra/wide hard diskdrives. Channel B provides ...
Page 59 - Configuring Your System 3-15; SCSISelect Configuration Settings; The following keys are active for all SCSISelect screens.; Exiting SCSISelect; To exit SCSISelect, press; Esc; until a message prompts you to exit (if you
Configuring Your System 3-15 4. If you wish to format a disk, verify disk media, or display a list of devicesand their SCSI Ids, select “SCSI Disk Utilities”. If you wish to configure theadapter or a device, select “ Configure/View Host Adapter Settings” . SCSISelect Configuration Settings The follo...
Page 61 - Configuring Your System 3-17; Configuring the RAID Controller
Configuring Your System 3-17 Configuring the RAID Controller The system comes with a three channel SecuRAID 530 Redundant Array ofInexpensive Devices (RAID) Controller board. The board gives your system theadded security of fault tolerance. The system is pre-configured at the factory.Use Table 3-8 t...
Page 62 - -18 Configuring Your System; Configuring System Jumpers and Switches; Before You Begin; Configuring I/O Riser Board Function Select Switches
3-18 Configuring Your System If you want to remotely configure the array (from a PC client); increase arraycapacity online; or monitor statistics on disk and controller activity, you mustinstall the Global Array Manager (GAM) option provided with your RAIDsubsystem. The GAM option includes diskettes...
Page 63 - Configuring Your System 3-19; At the front of the server, press the Power switch off.; Press the main Power switch on.
Configuring Your System 3-19 4 A B ON 2 1 4 3 DIP Function Select Switches and DumpButton A Function select switches B Reserved Figure 3-1. Function Select Switches Note: The switches are set correctly at the factory for your system configuration. If your system requires a switchchange, change only ...
Page 64 - Configuring CPU Base Board Function Select Switches; Figure 3-2. CPU Base Board Function Switch
3-20 Configuring Your System Table 3-9. Function Select Switch Settings Switch Description Settings Function SW1 Reserved forfuture use. Off (factory setting)On SW2 Resetpushbuttoncontrol Off On (factory setting) Front panel Reset pushbutton switch is disabled. Front panel Reset pushbutton switch is...
Page 65 - Configuring Your System 3-21; Configuring Memory Board Function Jumpers
Configuring Your System 3-21 Configuring Memory Board Function Jumpers This section describes how to configure the memory board jumper for 60ns.Figure 3-3 shows the location and settings of the memory board jumper. A B C D P03 P05 P15 P17 P02P04 P14P16 60 50 Figure 3-3. Memory Board Jumper Configuri...
Page 66 - -22 Configuring Your System
3-22 Configuring Your System C B A SCSI Channel A 4J1 Reserved P25 OFF 2 1 4 3 Reserved 13A1 OFF 2 1 4 3 Password Clear 13A CMOS Clear OFF 2 1 4 3 Model Type 8A2 C B A FLASH Code 9A2 C B A Reserved 10K9 Reserved P16 Figure 3-4. System I/O Board Switches and Jumpers
Page 68 - -24 Configuring Your System; Setting Switches and Jumpers; Record changes to the board settings in Table 3-10.
3-24 Configuring Your System Setting Switches and Jumpers ! CAUTION Before doing the procedures in this section, make sure thatyour system is powered off. Unplug the AC power cordsfrom the back of the chassis. Failure to disconnect powerbefore moving the jumpers can result in personal injury andequi...
Page 69 - Configuring Your System 3-25; BIOS; Updating the BIOS; Insert a bootable DOS diskette into Drive A and power up the system.; After the system reboots, load the default values by pressing; CHANGES & EXIT and press
Configuring Your System 3-25 BIOS The following contains procedures for updating your BIOS and changing thelanguage used by the BIOS Setup Utility. Updating the BIOS You should use this procedure when you receive a BIOS FLASH diskette fromyour service representative. Update the system BIOS as follow...
Page 70 - -26 Configuring Your System; Changing the BIOS Setup Language; Language Change Instructions; Follow these steps to change the BIOS Setup language.; An acknowledgment message displays:; Using the arrow keys, highlight YES and press
3-26 Configuring Your System Changing the BIOS Setup Language The BIOS Setup Utility used by your system supports two languages: Englishand one other. As shipped from the factory, the BIOS Setup Utility supportsEnglish and French. If you want to use either German, Spanish, or Italian as thesecond la...
Page 71 - Configuring Your System 3-27; BIOS Recovery Instructions; Resetting the CMOS NVRAM
Configuring Your System 3-27 7. Remove the Multi-Language BIOS FLASH diskette from floppy disk driveA. 8. Press any key and the system restarts. You can verify the language changeby pressing the F2 key to enter the BIOS Setup Utility. BIOS Recovery Instructions If the BIOS language update procedure ...
Page 72 - -28 Configuring Your System; Clearing and Changing the Password; Clear and change the password as follows.
3-28 Configuring Your System Clearing and Changing the Password Clear and change the password as follows. 1. Power off the system and remove the panels as described in the Upgradesand Options chapter. 2. Move the Password Clear switch 13A SW2 to ON (see Figure 3-4). 3. Power on the system and wait f...
Page 73 - Upgrading Your System
4 Upgrading Your System Precautions Preparing Your System for Upgrade Modifying the System I/O Board DIMMs Processors Option Boards Power Supply Removable Media Devices Hard Disk Drives
Page 74 - Upgrading Your System 4-3
Upgrading Your System 4-3 This section contains step-by-step instructions for removal and installation of all themajor system components. When you disassemble the server, note the orientation andplacement of any cables or shielding that you remove. ! WARNING The DC push button on/off switch on the f...
Page 75 - -4 Upgrading Your System; Precautions
4-4 Upgrading Your System Precautions The following warnings and cautions apply throughout this chapter. Only a technicallyqualified person should integrate and configure the system. The only procedure that can safely be done with the system power on is installing (orhot-swapping) an SCA drive/carri...
Page 76 - Upgrading Your System 4-5
Upgrading Your System 4-5 ! CAUTION Electrostatic discharge (ESD) and ESD protection. ESD candamage disk drives, boards, and other parts. This system canwithstand normal levels of environmental ESD while you are hot-swapping SCSI hard driv es or hot-swapping a failed fan module orpower supply. Howev...
Page 77 - -6 Upgrading Your System; Preparing Your System for Upgrade; Equipment Log
4-6 Upgrading Your System Preparing Your System for Upgrade Have the following tools available: Phillips screwdriver (#1 bit and #2 bit) flat-head screwdriver small needle nose pliers pen or pencil utility knife ESD workstation or antistatic wrist strap (recommended) IC removal tool. E...
Page 78 - Upgrading Your System 4-7; Removing the Front Doors; Remove the other front door in the same manner.; Installing the Front Doors; Install the front doors as follows.
Upgrading Your System 4-7 Removing the Front Doors You must remove the front doors to remove the side panels on your system. To removethe front doors. 1. Open the front doors and power off the system. Ensure the power cords areunplugged from the AC wall outlet. 2. Lift one of the front doors and pul...
Page 79 - -8 Upgrading Your System; Removing the Top Cover and Side Panels; To install options in your system, you should do the following.
4-8 Upgrading Your System Removing the Top Cover and Side Panels To install options in your system, you should do the following. To modify the system I/O board, add an option board, or add a removable mediadevice, remove the top cover To add memory or a processor, remove the left side panel To...
Page 80 - Upgrading Your System 4-9; Remove the top cover or a side panel as follows.; Figure 4-2. Mounting Screws for Top Cover and Side Panels; Pull the top cover or side panel out and away from the chassis.
Upgrading Your System 4-9 Remove the top cover or a side panel as follows. 1. Power off the system and ensure the power cords are unplugged from their AC walloutlet. 2. Observe the safety and ESD precautions listed at the beginning of this chapter. 3. The top cover and side panels are secured from t...
Page 81 - Installing the Top Cover and Side Panels; Install the top cover and side panels as follows.
4-10 Upgrading Your System Figure 4-3. Top Cover and Side Panels Removal Installing the Top Cover and Side Panels Install the top cover and side panels as follows. 1. Before replacing the top cover or side panel, make sure no tools or loose parts havebeen left inside the system chassis. 2. Make sure...
Page 82 - Upgrading Your System 4-11; Modifying the System I/O Board; installing video memory; Installing Video Memory; Install video memory as follows.
Upgrading Your System 4-11 Modifying the System I/O Board The following provides procedures for upgrading and configuring the system I/O boardin your system. Topics covered include: installing video memory replacing the non-volatile memory replacing the real-time clock battery. Note: Electrost...
Page 83 - -12 Upgrading Your System; Replacing the Non-Volatile Memory
4-12 Upgrading Your System 2. Align the beveled edge of the video memory module with the notched corner of thevideo memory socket. See Figure 4-4 for the video memory socket location. 3. Press the video memory module down firmly until it is fully seated in its socket. 4. Replace the top cover and po...
Page 84 - Upgrading Your System 4-13; Replacing the Real-time Clock Battery
Upgrading Your System 4-13 Figure 4-5. Non-Volatile Memory Location Replacing the Real-time Clock Battery You may need to replace the real-time clock (RTC) battery because of its battery lifespan. The battery powers the clock in the absence of power. When the battery starts toweaken, it loses voltag...
Page 85 - -14 Upgrading Your System; Replace the battery as follows.; Power off the system and remove the top cover as described earlier.
4-14 Upgrading Your System + Figure 4-6. Location of the Real-Time Clock Battery ! CAUTION Danger of explosion if the battery is incorrectly replaced. Replaceonly with same or equivalent type recommended by manufacturer.Dispose of lithium batteries as required by local ordinance or asnormal waste if...
Page 86 - Upgrading Your System 4-15; DIMMs; Installing DIMMs
Upgrading Your System 4-15 DIMMs The memory board contains sixteen DIMM sockets arranged in four banks (see Figure1-8). Each 168-pin socket can hold a single 72-bit DIMM module with 32MB, 64MB,128MB, or 256MB of memory. When all sixteen sockets are populated, the memoryboard supports a maximum of 4G...
Page 87 - -16 Upgrading Your System; Repeat the above steps to install any remaining DIMMs.
4-16 Upgrading Your System Note: Observ e static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 3. Open the ejectors on both sides of the memory board (see Figure 4-8). Holding thememory board by its edges, carefully pull it out until the edge connectors are free.Place t...
Page 88 - Upgrading Your System 4-17; Replace the left side panel and turn on the system.; Removing DIMMs; Remove DIMMs from their sockets as follows.; Repeat the above steps to remove the remaining DIMMs.
Upgrading Your System 4-17 10. Hook the right side of the support panel into the chassis frame and swing thesupport panel into position so that the rear edge of the memory boards fits snugagainst the panel. The support panel is secured to the chassis by two black fasteners.Push in on the support pan...
Page 89 - -18 Upgrading Your System; Processors
4-18 Upgrading Your System 10. Hook the right side of the support panel into the chassis frame and swing thesupport panel into position so that the rear edge of the memory boards fits snugagainst the panel. The support panel is secured to the chassis by two black fasteners.Push in on the support pan...
Page 90 - Upgrading Your System 4-19; Installing a Processor Cartridge; Use the following procedure to install a processor cartridge.
Upgrading Your System 4-19 ! WARNING If the system was running, any processor and heat sink installed ishot. To avoid the possibility of a burn, let the components cool for 10minutes before continuing with these procedures. Installing a Processor Cartridge Use the following procedure to install a pr...
Page 91 - -20 Upgrading Your System; Figure 4-11. Removing the Termination Card
4-20 Upgrading Your System 3. Remove the termination card from the slot above the installed processorcartridge(s). Remove the retention arm locking the termination card in place by pressing inon the right side of the bar to release the arm. Pull the retention arm towards you to release the arm f...
Page 92 - Upgrading Your System 4-21; Reattach the retention arm as follows.
Upgrading Your System 4-21 5. Open the tabs on the cartridge and align the cartridge with the slot so that the heatsink faces down. If installing a termination card, align the card so that the embossed logo on the cardfaces up. 6. Insert the cartridge into the guide rails of the retention module (se...
Page 93 - -22 Upgrading Your System; Removing a Processor Cartridge or Termination Board
4-22 Upgrading Your System 10. Replace the left side panel and turn on the system. 12. After you have installed a new processor, run the BIOS Setup Utility to configureits speed. Removing a Processor Cartridge or Termination Board Use the following procedure to remove a processor cartridge or termin...
Page 94 - Upgrading Your System 4-23; Option Boards; Installation Considerations
Upgrading Your System 4-23 Option Boards The following paragraphs describe how to install and remove ISA and PCI optionboards. The system I/O board has two dedicated ISA bus master expansion slots andnine dedicated PCI bus expansion slots (see Figure 4-13). The high-performance PCI local bus allows ...
Page 95 - -24 Upgrading Your System
4-24 Upgrading Your System ISA adapters can be Plug-and-Play. ISA adapters that are not Plug-and-Play must bemanually configured following the instructions supplied with the board. Theconfiguration is defined to the system by creating the ISA configuration file whenrunning the RCU. If you are adding...
Page 96 - Upgrading Your System 4-25; Controller/Adapter Hardware Configurations; Table 4-1. Option Board Hardware Configurations
Upgrading Your System 4-25 Controller/Adapter Hardware Configurations Table 4-1 lists the option boards you may add to your system and provides informationon slot location. Table 4-1. Option Board Hardware Configurations Option Board Irq 2 MemoryAddress I/O Address SMC 9432TX (1st) 3 Set by BIOS Set...
Page 97 - -26 Upgrading Your System; Installing an Option Board; Install an option board as follows.; Record the option board serial number in the equipment log.
4-26 Upgrading Your System Installing an Option Board Install an option board as follows. 1. Power off the system and remove the top cover as described earlier in this chapter. Note: Observ e static precautions. Use an antistatic wrist strap. 2. Remove the option board from its protective wrapper, h...
Page 99 - -28 Upgrading Your System; Replace the top cover and power on the system.; Removing an Option Board
4-28 Upgrading Your System Figure 4-16. Installing an Option Board 11. Connect any external cables (if they are needed) to the installed option board. 12. Replace the top cover and power on the system. Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to main...
Page 100 - Upgrading Your System 4-29; Power Supply; Installing a Power Supply; Use this procedure to add an optional power supply to your system.
Upgrading Your System 4-29 9. If you removed an non-Plug-and-Play ISA option board, run the RCU to configurethe system. Power Supply The following paragraphs provide procedures for installing an additional power supply,removing a power supply, or swapping out a faulty power supply. Installing a Powe...
Page 101 - -30 Upgrading Your System; Removing a Power Supply; Power off the system.; Hot-Swapping a Power Supply
4-30 Upgrading Your System Removing a Power Supply If the LED indicators on a power supply are lit, it’s recommended that power to thesystem be turned off before removing the power supply. To remove a power supply,perform the following steps. 1. Power off the system. 2. Unplug the power cord from th...
Page 102 - Upgrading Your System 4-31; Removable Media Devices
Upgrading Your System 4-31 Removable Media Devices A CD-ROM drive is always mounted in bay D. Any SCSI removable media devices canbe installed in peripheral bays A, B, and C. The SCSI devices should be installed in thefirst available bay from the bottom (bay D). Figure 4-18 illustrates the recommend...
Page 103 - -32 Upgrading Your System; Figure 4-18. Removable Media Device Bays
4-32 Upgrading Your System A B C D Removable Media Device Bays A 5 1/4-inch expansion bay B 5 1/4-inch expansion bay C 5 1/4-inch expansion bay D CD-ROM drive E 1.44 MB diskette F 3 1/2-inch expansion bay Bay ASCSI QIC Tape.SCSI DAT Tape.Device must have the internal SCSI terminators removed. BAY BS...
Page 104 - Upgrading Your System 4-33; Grasp the blank panel tray and slide it out of the bay.
Upgrading Your System 4-33 Installing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive Install a 5 1/4-inch device or 3 1/2-inch diskette drive as follows. ! CAUTION CD-ROM devices contain a laser system and are classified asCLASS 1 LASER PRODUCTS. In case of any trouble with a CD-ROM, please contac...
Page 105 - -34 Upgrading Your System
4-34 Upgrading Your System Figure 4-19. Removing Blank Panel Tray Figure 4-20. Removing Side Rails 6. Remove the device from its protective wrapper and place it on an antistatic surface.Record the drive model and serial number in the equipment log. 7. Set any device jumpers or switches on the device...
Page 106 - Upgrading Your System 4-35; Figure 4-21. Attaching Side Rails to a Device
Upgrading Your System 4-35 8. Using the four screws supplied with the drive, reinstall the side rails just removedfrom the blank panel tray (see Figure 4-21, A). The rails for each side of the deviceare identical. Note: Do not use the screws used to secure the blank panel tray. B B A A C Attaching s...
Page 107 - Reinstall the top cover and the left front door. Power on the system.
4-36 Upgrading Your System A B Figure 4-23. Engaging the Device Side Rails to the Bay Guide Rails 11. Connect a power cable to the back of the drive (see Figure 4-24). Note: For 5 1/4-inch devices, power cables are provided in the chassis for remov able 5 1/4-inch media driv es (including the CD-ROM...
Page 108 - Upgrading Your System 4-37; Place the drive in an antistatic wrapper.
Upgrading Your System 4-37 A C B A System I/O board B Signal cable C Power cable Figure 4-24. Installing Device Cables Removing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive Remove a 5 1/4-inch device or a 3 1/2-inch diskette drive as follows. 1. Power off the system. Remove the left front door a...
Page 109 - -38 Upgrading Your System; Hard Disk Drives
4-38 Upgrading Your System Hard Disk Drives The following paragraphs provide procedures for installing an additional disk drive,removing a disk drive, or swapping out a faulty disk drive from one of the three hot-swap drive cages. The 3 1/2-inch SCSI drives must use the industry standard 80-pinSingl...
Page 110 - Upgrading Your System 4-39; Installing a Hard Drive; Use this procedure to add an optional hard drive to your system.
Upgrading Your System 4-39 Installing a Hard Drive Use this procedure to add an optional hard drive to your system. 1. Power off the system. If locked, unlock and open the right front door. 2. Determine which hard drive cage will contain the new hard drive. Open the EMImetal panel in front of the ha...
Page 111 - -40 Upgrading Your System; Figure 4-26. Installing Hard Disk in Carrier
4-40 Upgrading Your System Note: Observ e static precautions. Use an antistatic wrist strap. 4. The drive carrier is shipped with the add-on drive. Remove the new drive from itsprotective wrapper and place it on an antistatic surface. Record the drive model andserial numbers in the equipment log. 5....
Page 112 - Close the EMI metal panel, and secure with the two thumb screws.
Upgrading Your System 4-41 Figure 4-27. Installing Carrier in the System 8. Gently push the assembly into the bay until the drive docks with the backplaneconnector. Be sure the hook on the bottom of the handle engages the chassis frameand slowly lift the handle. You should hear a click when the hand...
Page 113 - -42 Upgrading Your System; Removing a Hard Drive; Use this procedure to remove a hard drive from your system.; Figure 4-28. Removing the Hard Disk Carrier
4-42 Upgrading Your System Removing a Hard Drive Use this procedure to remove a hard drive from your system. 1. Power off the system. If locked, unlock and open the right front door. 2. Determine which hard drive cage contains the hard drive you want to remove. Openthe EMI metal panel in front of th...
Page 114 - Upgrading Your System 4-43; Hot-Swapping a Hard Drive; If locked, unlock and open the right front door.; Place the removed hard drive on an antistatic surface.
Upgrading Your System 4-43 Hot-Swapping a Hard Drive If you are swapping out a faulty hard drive, you can pinpoint which drive to remove bychecking the status LEDs that occur in sets of three above each of the four drive bays.See “Status LED Indicator Descriptions” in Chapter 1. Note: When the SCSI ...
Page 115 - -44 Upgrading Your System
4-44 Upgrading Your System 11. Gently push the assembly into the bay until the drive docks with the backplaneconnector. Be sure the hook on the bottom of the handle engages the chassis frameand slowly lift the handle. You will hear a click when the handle locks in place. 12. Close the EMI metal pane...
Page 117 - Problem Solving
5 Problem Solving Resetting the System Troubleshooting Checklists Additional Troubleshooting Procedures Specific Problems and Corrective Actions Error Messages Status LED
Page 118 - -2 Problem Solving; Resetting the System; There are two ways to reset the system.; Reset button; Troubleshooting Checklists; Initial System Startup; Is AC available at the wall outlets?
5-2 Problem Solving This chapter helps you identify and solve problems that may occur duringsystem installation or while using your system. The first section of this chaptertells you how to reset your system in the event of problems. The next fewsections provide troubleshooting checklists and proced...
Page 119 - Problem Solving 5-3; Are all cables correctly connected and secured?; Running New Application Software; If you are running the software from a floppy disk, is it a good copy?
Problem Solving 5-3 Are all cables correctly connected and secured? Are all the PCI/ISA option boards fully seated in their connector slots onthe system board? Are all jumper settings on the system I/O board correct? For jumperinformation, see Chapter 3, “ Configuring Your System.” Are all j...
Page 120 - -4 Problem Solving; Are the correct device drivers installed?; After System Has Been Running Correctly
5-4 Problem Solving Are the correct device drivers installed? Is the software correctly configured for the system? Are you using the software correctly? Try a different copy of the software to see if the problem is with the copyyou are using. If other software runs correctly on the system,...
Page 121 - Problem Solving 5-5; Additional Troubleshooting Procedures; Error Checking; preparing the system for diagnostic testing
Problem Solving 5-5 Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing andidentification of a problem and locating its source. Error Checking Each time you turn on the system, POST runs automatically and checks thesystem boards, processors, mem...
Page 122 - -6 Problem Solving; Monitoring POST While Running; > if you want to configure SCSI devices in your system. When the
5-6 Problem Solving Monitoring POST While Running Each time you turn on the system, POST runs automatically and checks thesystem board, CPU, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able toaccess and test. Dependin...
Page 123 - Problem Solving 5-7; Confirming Loading of the Operating System; Specific Problems and Corrective Actions; Power LED Does Not Light
Problem Solving 5-7 Confirming Loading of the Operating System Once the system boots up, the operating system prompt appears on the screen.The prompt varies according to the operating system. If the operating systemprompt does not appear, refer to Problems With Application Software foundlater in thi...
Page 124 - -8 Problem Solving; No Characters Appear On Screen
5-8 Problem Solving Check the following. Is AC power available at the wall outlet? Are the system power cords properly connected to the system and the ACwall outlet? Is the power connector for the cooling fan connected to the system I/Oboard (option board fan) and the CPU base board (CPU fans)...
Page 125 - Problem Solving 5-9; Characters are Distorted or Incorrect; Are the video display signal and power cables properly installed?; Floppy Disk Drive Activity LED Does Not Light; Is the floppy disk drive properly configured in Setup?; Hard Disk Drive Activity LED Does Not Light; Is the disk drive seated properly?
Problem Solving 5-9 Characters are Distorted or Incorrect Check the following. Are the brightness and contrast controls properly adjusted on the videodisplay? Refer to the documentation supplied with your video display. Are the video display signal and power cables properly installed? If the p...
Page 126 - -10 Problem Solving; Problems with Application Software; Make sure all cables are installed correctly.; Error Messages; Alarm Indication during POST; Table 5-1 lists the error codes and messages you may see during POST.
5-10 Problem Solving Problems with Application Software If you have problems with application software, perform the following. Verify that the software is properly configured for the system. Refer tothe software installation and operation documentation for instructions onsetting up and using the s...
Page 128 - -12 Problem Solving
5-12 Problem Solving Table 5-1. POST Error Codes and Messages (cont’d) Code Error message Description 0B16 Extended RAM failed A memory error was detected. 0B17 Failing Bits A memory error was detected. 0B1A Missing or Invalid NVRAM taken NvRAM value is illegal. 0B1B PCI System Error on Bus/Device/F...
Page 129 - Problem Solving 5-13; Alarm Indication during Operation; Table 5-2. Operational Error Codes and Messages
Problem Solving 5-13 Alarm Indication during Operation Table 5-2 lists the alarm indications displayed on LCD during server operation. Table 5-2. Operational Error Codes and Messages Error Indication Description CPU Err #YZ(Y:1-2)(Z:1-2) 0BYZ An error was detected on CPU #YZ. CPU Error An error was ...
Page 130 - -14 Problem Solving; CPU Error Messages
5-14 Problem Solving Table 5-2. Operational Error Codes and Messages (cont’d) Error Indication Description Power CPU#11 1010 An abnormal voltage was detected for CPU #11. Power CPU#12 1011 An abnormal voltage was detected for CPU #12. Power CPU#21 1020 An abnormal voltage was detected for CPU #21. P...
Page 131 - Problem Solving 5-15; Status LED
Problem Solving 5-15 Status LED The following paragraphs list and describe the various system and disk statusLED indicators and provides a user response for the various status conditions.Once your server is up and running, you can monitor server operation throughthe system status LED panel indicator...
Page 132 - Table 5-5. System Status Abnormal Conditions
5-16 Problem Solving Table 5-4. Disk Drive Status LED Panel Indicators LED Status Description Response DiskDrivePresent Off Disk drive not present None required (normal) Green Disk drive present None required (normal) DiskDriveActivity Off Not accessing disk drive None required (normal) On Accessing...
Page 133 - System Cabling
A System Cabling Before You Begin Static Precautions RAID Configuration
Page 134 - Static Precautions
A-2 System Cabling This appendix contains information and procedures on cabling configurationsused in your system. The configurations include the RAID controller. Before You Begin ! WARNING The DC push-button on/off switch on the front panel doesnot turn off the system AC power. Before doing theproc...
Page 135 - RAID Configuration
System Cabling A-3 RAID Configuration One of the standard features of your system is the three channel SecuRAID 530controller board, which gives your system the added security of fault tolerance.If your system has RAID at the time you order it, the system is pre-cabled at thefactory. The RAID contro...
Page 137 - Memory Configurations; Memory DIMM Configurations
B Memory Configurations Memory DIMM Configurations
Page 138 - B-2 Memory Configurations
B-2 Memory Configurations Memory DIMM Configurations The CPU base board contains sixteen 168-pin DIMM sockets for a total of up to4 GB of system memory, using 256MB DIMMs. See Figure B-1. DIMMsockets on the board are organized as four 144-bit wide (122-bit wide data pathwith 16 parity bits) banks. P...
Page 139 - Memory Configurations B-3
Memory Configurations B-3 Table B-1. Memory Configurations Total Memory Bank #1 Bank #2 Bank #3 Bank #4 128MB 4 x 32MB 256MB 4 x 64MB 384MB 4 x 64MB 4 x 32MB 512MB 4 x 128MB 640MB 4 x 128MB 4 x 32MB 768MB 4 x 128MB 4 x 64MB 896MB 4 x 128MB 4 x 64MB 4 x 32MB 1024MB 4 x 256MB 1152MB 4 x 256MB 4 x 32MB...
Page 141 - Glossary 1; An area of memory between 0 and 640 kilobytes.
Glossary 1 Glossary A AC (Alternating Current) The type of current available in wall outlets. All computersmust convert alternating current to direct current to operate. See also DC. Address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Inf...
Page 142 - The process of loading the operating system into memory.
2 Glossary boot The process of loading the operating system into memory. bps (bits per second) The number of bits transferred in one second during serialcommunication, such as modem transmission. byte A group of eight bits. C cache memory A very fast, limited portion of RAM set aside for temporary s...
Page 143 - Glossary 3
Glossary 3 CRT (Cathode-Ray Tube) The type of video display used in monitors for desktopcomputers. D DC (Direct Current) The type of current available in the rechargeable battery packsused in portable computers. See also AC. default The factory setting your computer uses unless you instruct it other...
Page 145 - Glossary 5
Glossary 5 H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives,cables, and circuit cards. I IC (Integrated Circuit) An electronic device that contains miniaturized circuitry. (ISA Configuration Utility) The program that you use...
Page 147 - Glossary 7; The IC in your computer that maintains the time and date.
Glossary 7 P parallel port The connector on the back of your computer that allows the transfer of databetween the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so thatthe operating system treats them...
Page 148 - An industry standard serial port. See also serial port.
8 Glossary RCU (Resource Configuration Utility) The program that you use to change theconfiguration of your system. This program also contains information about thehardware in your system. ROM (Read-Only Memory) A type of memory device that usually is used to store systemBIOS code. This code cannot ...
Page 149 - Glossary 9; A type of storage device using magnetic tape.
Glossary 9 SVGA (Super VGA) A type of video display system that provides very high-resolutiontext and graphics on analog color monitors. system board The main circuit board in your computer. It contains most of the connectors andports. T tape drive A type of storage device using magnetic tape. TTL (...
Page 155 - Index
Index-1 B Battery, 1-16Battery, clock replacing, 4-13 Battery, I/O replacing, 4-12 BIOS configuration settings, 3-9exiting, 3-9flash memory, 1-16setup utility, 3-8updating, 3-25using, 3-8 C Cabling RAID board, A-3system, 2-4, A-2 Chassis, 1-5Chassis features front and rear, 1-9 Clock, 1-16CMOS NVRAM...