Multi-Tech Systems MVP120 - Manual

7 Chapter 1 - Introduction to the MultiVOIP Multi-Tech Systems, Inc. MultiVOIP User Guide Preview of This Guide This guide describes the MultiVOIP and tells you how to make the cable connections, installthe software, and configure it. The information contained in each chapter is as follows: Chapter ...

8 Chapter 1 - Introduction to the MultiVOIP Multi-Tech Systems, Inc. MultiVOIP User Guide Typical Application Before VOIP (Voice Over IP) technology existed, a sales office used a data connection to theInternet and a voice connection to the public telephone network. Now, with VOIP, the twonetworks c...

9 Chapter 1 - Introduction to the MultiVOIP Multi-Tech Systems, Inc. MultiVOIP User Guide The H.323 Gatekeeper acts as the central point for all calls within its zone and provides callcontrol services to registered endpoints. If you choose the proprietary phone book, youestablish a master-slave rela...

10 Chapter 1 - Introduction to the MultiVOIP Multi-Tech Systems, Inc. MultiVOIP User Guide you use the same port number. The Gatekeeper administrator will then enter your information intothe Gatekeeper data base. This concludes the preregisteration. You can enter your alias address information into ...

12 Chapter 1 - Introduction to the MultiVOIP Multi-Tech Systems, Inc. MultiVOIP User Guide Similarly, if a person at the Remote Sales office picked up extension 201 and dialedextension 101, the MultiVOIP at the Sales Office would generate a second dial tone and theperson at the Remote Sales office w...

13 Chapter 1 - Introduction to the MultiVOIP Multi-Tech Systems, Inc. MultiVOIP User Guide Back Panel Description The cable connections for the MVP120 are made at the back panel. Connectors includePower, Ethernet, Command Port (RJ-45), and FXO Voice/Fax Channel. The cableconnectors are shown and def...

14 Chapter 1 - Introduction to the MultiVOIP Multi-Tech Systems, Inc. MultiVOIP User Guide Specifications • One 4 MB DRAM (1 Meg by 32-bit, 70 nanosecond SIMM)Caution: SIMM speed and size cannot be mixed • Two Megabytes of flash memory Ethernet Port • Single Ethernet Interface - 10Base-T (twisted pa...

100 Voice / Fax over IP Networks Chapter 2 Installation

16 Chapter 2 - Installation Multi-Tech Systems, Inc. MultiVOIP User Guide Chapter 2 - Installation Overview of the Installation Process The basic steps of installing your MVP120 network involve unpacking the units, connectingthe cables, and configuring (Configuring is discussed in detail in Chapter ...

17 Chapter 2 - Installation Multi-Tech Systems, Inc. MultiVOIP User Guide Unpacking Your MVP120 Remove all items from the box. MADE IN U .S.A MADE IN U.S.A www .multitech.com Voice/Fax over IP Networks CL Unpacking Telecom Safety Warning 1. Never install phone wiring during a lightning storm. 2. Nev...

18 Chapter 2 - Installation Multi-Tech Systems, Inc. MultiVOIP User Guide Cabling Your MVP120 Cabling your MVP120 involves making the proper Power, Command Port, and Networkconnections. The graphic below shows the back panel connectors and the associated cableconnections. The Cabling Procedure secti...

100 Voice / Fax over IP Networks Chapter 3 Installing the MVP120 Software

20 Chapter 3 - Installing the MVP120 Software Multi-Tech Systems, Inc. MultiVOIP User Guide Chapter 3 - Installing the MVP120 Software The section covers the software installation. Note that not every screen or option in theprocess is included in this chapter. Additional information on the MVP120 so...

100 Voice / Fax over IP Networks Chapter 4 Configuring the Master MultiVOIP

Multi-Tech Systems, Inc. MultiVOIP User Guide Chapter 4 - Configuring the Master MultiVOIP 24 Chapter 4 - Configuring the Master MultiVOIP The following steps provide instructions for configuring your MVP120. The configurationsequence includes IP Protocol default setup, Channel setup, and Phone Dire...

Multi-Tech Systems, Inc. MultiVOIP User Guide Chapter 4 - Configuring the Master MultiVOIP 28 enables you to select either the GateKeeper or Proprietary PhoneBook. Once you havechoosen the type of Phone Book database, you can proceed to registering with aGatekeeper in the following section (entitled...

Multi-Tech Systems, Inc. MultiVOIP User Guide Chapter 4 - Configuring the Master MultiVOIP 31 Building a Proprietary Phonebook Directory Note: This section starts at Step 27 as it is a continuation from Step 26 on pages 27-28. 27. To build your proprietary MVP120 Phone Directory (in an H.323 environ...

100 Voice / Fax over IP Networks Chapter 5 Configuring the Slave MultiVOIPs

37 Chapter 5 - Configuring the Slave MultiVOIPs Multi-Tech Systems, Inc. MultiVOIP User Guide Chapter 5 - Configuring the Slave MultiVOIPs If the Proprietary Phonebook option on the Phone Directory Database dialog box wasenabled, then you will need to configure all remote H.323 endpoints as “Slave” ...

100 Voice / Fax over IP Networks Chapter 6 Deploying the VOIP Network

44 Chapter 6 - Deploying the VOIP Network Multi-Tech Systems, Inc. MultiVOIP User Guide Chapter 6 - Deploying the VOIP Network For a Proprietary Phone Directory database, the VOIP administrator can deploy the pre-configured slave MVP120s to their remote sites. The remote site administrators need onl...

100 Voice / Fax over IP Networks Chapter 7 Using the MultiVOIP Software

46 Chapter 7 - Using the MultiVOIP Software Multi-Tech Systems, Inc. MultiVOIP User Guide Chapter 7 - Using the MultiVOIP Software This chapter describes various features of the MVP120 software that enable you to changethe configuration of your MVP120. The default configuration parameters were enter...

48 Chapter 7 - Using the MultiVOIP Software Multi-Tech Systems, Inc. MultiVOIP User Guide Changing Channel Parameters The channel parameters include the interface type and its options, voice and fax settings,billing and security, and voice communications for the country and region in which theMVP120...

51 Chapter 7 - Using the MultiVOIP Software Multi-Tech Systems, Inc. MultiVOIP User Guide Billing Options can be used to track the cost of Inbound and/or Outbound calls on the FXOinterface. The amount to be charged in cents is entered in the Charge ( ) Cents box togetherwith the associated time dura...

52 Chapter 7 - Using the MultiVOIP Software Multi-Tech Systems, Inc. MultiVOIP User Guide Changing the Phone Directory Database The MultiVOIP provides two phone directory database architectures; the propreitary databaseand a database using an H.323 protocol gatekeeper that provides a centralized cal...

53 Chapter 7 - Using the MultiVOIP Software Multi-Tech Systems, Inc. MultiVOIP User Guide Proprietary Phone Directory Database In the Proprietary Phone Directory Database, you can add, delete, or edit any entry in thephone directory database and you can set up Hunt groups that locate another phone n...

55 Chapter 7 - Using the MultiVOIP Software Multi-Tech Systems, Inc. MultiVOIP User Guide Gatekeeper Phone Directory Database With the Gatekeeper Phone Directory Database, the Gatekeeper acts as the central pointfor all calls within its zone and provides call control services to registered endpoints...

57 Chapter 7 - Using the MultiVOIP Software Multi-Tech Systems, Inc. MultiVOIP User Guide Changing IP Parameters The IP Setup dialog box establishes the IP address for the local Ethernet LAN and defines theInternet gateway address. The IP Setup dialog box is accessed by clicking IP on the MVP120Main...

58 Chapter 7 - Using the MultiVOIP Software Multi-Tech Systems, Inc. MultiVOIP User Guide The Frame Type list enables you to change the Ethernet Frame Type so that it matches yourIP network. If the current entry does not match your IP network, select the Frame Type fromthe Frame Type list. The Frame...

59 Chapter 7 - Using the MultiVOIP Software Multi-Tech Systems, Inc. MultiVOIP User Guide Applications Setup Clicking Others on the Setup menu displays the Applications Setup dialog box. This dialogbox allows you to enable SNMP Agent (the default is disabled) and set up all the necessaryparameters; ...

60 Chapter 7 - Using the MultiVOIP Software Multi-Tech Systems, Inc. MultiVOIP User Guide Viewing Statistics The Statistics dialog box enables you to view statistics for major events of the MVP120operation. This dialog box is accessed by clicking Statistics on the MVP120 Main menu. The Voice Channel...

61 Chapter 7 - Using the MultiVOIP Software Multi-Tech Systems, Inc. MultiVOIP User Guide connecting to the MVP120’s web server, you would look under the TCP section to see if anyconnections are being established. If not, that may indicate the web server is not enabled. Or, ifyou were having problem...

62 Chapter 7 - Using the MultiVOIP Software Multi-Tech Systems, Inc. MultiVOIP User Guide Viewing Logs The Log Entries dialog box displays a chronological history of all calls into and out of this unit.This dialog box is opened by clicking Logs on the Statistics dialog box. The Log Entries dialog bo...

63 Chapter 7 - Using the MultiVOIP Software Multi-Tech Systems, Inc. MultiVOIP User Guide Viewing Channel Totals The Channel Totals dialog box displays Outgoing and Incoming calls with their Attemptedand Completed numbers for each channel on this MVP120. The Total Connected Time forthe channel is al...

64 Chapter 7 - Using the MultiVOIP Software Multi-Tech Systems, Inc. MultiVOIP User Guide Upgrade Procedures Whenever you upgrade your version of the MVP120 software, you must first install the newsoftware on your PC. Then use the Upgrade Software function, the Factory Defaults, ordownload the Firmw...

66 Chapter 7 - Using the MultiVOIP Software Multi-Tech Systems, Inc. MultiVOIP User Guide Manual Upgrade Procedure Follow this procedure only if you want to manually upgrade your MultiVOIP. Note: Steps 4-8 may be performed via the command port or over IP. 1. Run MultiVOIP Configuration from your old...

100 Voice / Fax over IP Networks Chapter 8 Remote Configuration and Management

68 Chapter 8 - Remote Configuration and Management Multi-Tech Systems, Inc. MultiVOIP User Guide Chapter 8 - Remote Configuration and Management This chapter provides procedures for viewing or changing the configuration of a remote unit. Twomethods are provided to access a remote unit; the first met...

72 Chapter 8 - Remote Configuration and Management Multi-Tech Systems, Inc. MultiVOIP User Guide Telnet A typical Telnet client application is described next. The MVP120 has a built-in Telnet Server thatenables Telnet client PCs to access the MVP120. A typical Telnet client is allowed to configure t...

73 Chapter 8 - Remote Configuration and Management Multi-Tech Systems, Inc. MultiVOIP User Guide Web Management The MVP120 can be accessed, via a standard Web browser, from anywhere on the connectedInternet. In order to provide this support, the WEB Server option has to be enabled from theApplicatio...

100 Voice / Fax over IP Networks Chapter 9 Warranty, Service, and Technical Support

76 Chapter 9 - Warranty, Service, and Technical Support Multi-Tech Systems, Inc. MultiVOIP User Guide Please direct your questions regarding technical matters, product configuration, verificationthat the product is defective, etc., to our Technical Support department at (800) 972-2439 oremail tsuppo...

77 Chapter 9 - Warranty, Service, and Technical Support Multi-Tech Systems, Inc. MultiVOIP User Guide Service If your tech support specialist decides that service is required, your MVP120 may be sent (freightprepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems. Include...

78 Chapter 9 - Warranty, Service, and Technical Support Multi-Tech Systems, Inc. MultiVOIP User Guide Technical Support Multi-Tech has an excellent staff of technical support personnel available to help you get the mostout of your Multi-Tech product. If you have any questions about the operation of ...

83 Appendix B - Cabling Diagrams Multi-Tech Systems, Inc. MultiVOIP User Guide Appendix B - Cabling Diagrams Command Port Cable 1 2 3 4 5 6 7 8 PIN NO. 4 7 8 3 2 6 1 5 1 2 3 4 5 6 7 8 To DTE Device (PC) CLEAR TO SEND TRANSMIT DATA RECEIVE DATA SIGNAL GROUND PIN NO. To Command Port Connector DB9F RJ-...

84 Appendix B - Cabling Diagrams Multi-Tech Systems, Inc. MultiVOIP User Guide Remote Configuration Cable Receive Data (RX) Transmit Data (TX) Signal Ground Request to Send (RTS) 9-Pin Male 2 3 5 8 25-Pin Male 2 3 7 4 To Command port adapter cable To DCE Device (e.g., modem) Receive Data (RX) Transm...

85 Appendix C - Regulatory Information Multi-Tech Systems, Inc. MultiVOIP User Guide Appendix C - Regulatory Information Class A Statement FCC Part 15 NOTE: This equipment has been tested and found to comply with the limits for a Class A digitaldevice, pursuant to Part 15 of the FCC Rules. These lim...

86 Appendix C - Regulatory Information Multi-Tech Systems, Inc. MultiVOIP User Guide FCC Part 68 Telecom 1. This equipment complies with Part 68 of the Federal Communications Commission(FCC) rules. On the outside surface of this equipment is a label that contains, amongother information, the FCC reg...

87 Appendix C - Regulatory Information Multi-Tech Systems, Inc. MultiVOIP User Guide Canadian Limitations Notice Ringer Equivalence Number Notice: The ringer equivalence number (REN) assigned to each terminal device provides anindication of the maximum number of terminals allowed to be connected to ...

102 Index Index A About the Internet ........................................... 78Accessories, ordering ..................................... 77Add/Edit Phone Entry ..................................... 31Applications setup, changing .......................... 59Archie ................................