Page 2 - accordance with the terms of that agreement.; Copyright Notice; Copyright; Trademarks; MOXA is a registered trademark of the Moxa Group.; Disclaimer
VPort 2310 User’s Manual The software described in this manual is furnished under a license agreement and may be used only in accordance with the terms of that agreement. Copyright Notice Copyright 2005 Moxa Neworking Co., Ltd. All rights reserved. Reproduction without permission is prohibited. Tr...
Page 3 - Before getting started; also refer to; Important Note
Before getting started Before using your VPort 2310, please pay close attention to the following items: ! After opening the VPort 2310 box, compare the contents of the box with the Package Checklist in Chapter 1 . Notify your sales representative if any of the items is missing or damaged. ! To preve...
Page 4 - Table of Contents; Chapter 1
Table of Contents Chapter 1 Introduction .................................................................................................. 1-1 Overview.................................................................................................................................. 1-2 Package Check...
Page 7 - Introduction; The following topics are covered in this chapter:; Overview; Front Panel
1 1 Chapter 1 Introduction VPort 2310 is a high-performance networking video server. In addition to meeting the basic needs of video feed, many advanced features are included to help you set up surveillance or web attraction applications. VPort 2310 is designed to provide stability, robustness, ease...
Page 9 - Package Checklist
VPort 2310 User’s Manual Introduction 1-3 with a free upgrade wizard included to facilitate firmware installation. Technical support for developers The high-performance Video Server can be integrated into many applications—without busting your budget—and the complete programming interface of MOXA Ac...
Page 10 - Typical Application; Server; Product Description; BNC video input
VPort 2310 User’s Manual Introduction 1-4 Typical Application IP: 192.168.4.100 TCP/IP Server DI/ DO AnalogCamera http://192.168.4.100 Audio IP: 192.168.4.100 TCP/IP Server DI/ DO AnalogCamera http://192.168.4.100 Audio Product Description Front Panel VIDEO IN AUDIO IN BNC video input The BNC video ...
Page 11 - Rear Panel; Network and Status LEDs; Power On Self Test
VPort 2310 User’s Manual Introduction 1-5 Rear Panel COM (RS-232) 10/100 Mbps Ethernet 1: NETWORK 2: CONNECT 3: SERIAL 1 2 3 INPUT 12 VDC RESET COM RS-485 Relay Output Digtal Input NO C C: Co mm onNO: No rmal Op en Network and Status LEDs Each time the Video Server starts up, it performs a Power-On-...
Page 12 - General I/O terminal block; Relay Output; Digital Input/Relay Output
VPort 2310 User’s Manual Introduction 1-6 General I/O terminal block + Data+ COM RS-485 - Data- NO Normal Open Max. 1A, 24 VDC or 0.5A, 125 VAC Relay Output C COMMON Short with Normal Close at the initial state - DI- Digital Input + DI+ Max. 50 mA, 12 VDC The Video Server provides a very flexible ge...
Page 13 - Reset Button; cm inside the surface of the casing.; 2 VDC Power Adaptor
VPort 2310 User’s Manual Introduction 1-7 Reset Button A recessed RESET button is provided for restoring the system to the factory default settings. When the system fails to install properly, or operates abnormally, use the wrench included in the package to reset the system back to its original stat...
Page 14 - Getting Started; The following topics are covered:; Before Getting Started; DHCP Server Environment
2 2 Chapter 2 Getting Started This chapter includes information about how to install a VPort 2310 Video Server. The following topics are covered: ! Before Getting Started ! Hardware Installation ! Assigning an IP Address " DHCP Server Environment " Non-DHCP Server Environment " Assinging...
Page 15 - Before powering on the Video Server, you should:; Assigning an IP Address
VPort 2310 User’s Manual Getting Started 2-2 Before Getting Started In what follows, “user” refers to those who can access the Video Server, and “administrator” refers to the person who knows the root password that allows changes to the Video Server’s configuration, in addition to providing general ...
Page 16 - NOTE; Using IP Reporter; Run; Assigned; status will be listed as; Yes
VPort 2310 User’s Manual Getting Started 2-3 NOTE After powering on the VPort 2310, wait a few seconds for the POST (Power On Self Test) to run. The IP address will be assigned when the CONNECT LED is lit. Using IP Reporter 1. Run IPReporter.exe to search for the VPort. After the IP Reporter window ...
Page 17 - to access the VPort via your web browser. You will be able to; Non-DHCP Server Environment
VPort 2310 User’s Manual Getting Started 2-4 3. Click on the VPort whose MAC address matches the one you just installed, and then click on Link to the selected device to access the VPort via your web browser. You will be able to modify VPort’s IP address and other settings when the VPort’s homepage ...
Page 18 - Assigning the IP Address Manually; Configuration; the; Reset IP address at next boot; to ensure that the IP address you assign is not deleted each time; Fix VPort’s IP; Panel Mounting
VPort 2310 User’s Manual Getting Started 2-5 Assigning the IP Address Manually To change the IP address of VPort manually, access VPort’s web server, and then navigate to the Configuration # Network page to configure the IP address and other network settings. Uncheck the Reset IP address at next boo...
Page 19 - Accessing VPort 2310 for the First Time; Functions Featured NPort’s Homepage
3 3 Chapter 3 Accessing VPort 2310 for the First Time This chapter includes information about how to access VPort 2310 Video Server for the first time. The following topics are covered: ! Accessing VPort 2310 " Opening Your Browser " Authentication " Installing the Plug-in Application ! ...
Page 20 - Accessing VPort 2310 Video Server for the First Time; Opening Your Browser
VPort 2310 User’s Manual Accessing VPort 2310 Video Server for the First Time 3-2 Accessing VPort 2310 Opening Your Browser Open your browser, type the VPort’s IP address in the Address box, and then press Enter . Authentication After opening your browser and typing the VPort’s IP address, you will ...
Page 21 - Installing the Plug-in Application
VPort 2310 User’s Manual Accessing VPort 2310 Video Server for the First Time 3-3 NOTE The MAC address is located on the VPort 2310’s back panel. It is also shown in the IP Reporter window after the VPort has been located. Installing the Plug-in Application If you access the VPort for the first time...
Page 22 - Functions Featured on VPort’s Homepage; Logo and Host Name; System Configuration; Taking Snapshots; Snapshot; and then saving the image by clicking the right mouse button.; Digital Zoom; Click the; Zoom; button to open the zoom tool in a pop-up window.
VPort 2310 User’s Manual Accessing VPort 2310 Video Server for the First Time 3-4 Functions Featured on VPort’s Homepage PTZ Camera Control Custom PTZCameraCommands PTZ Camera Control Custom PTZCameraCommands Logo and Host Name The default logo is Moxa’s logo, and the host name is VPort 2310 Video S...
Page 23 - Relay Output Control; Custom PTZ Camera Commands
VPort 2310 User’s Manual Accessing VPort 2310 Video Server for the First Time 3-5 Relay Output Control VPort 2310 Video Server has 1 DI/DO for external devices, such as sensors and alarms. If external devices are attached to the digital output, administrators or permitted users can click on Open to ...
Page 25 - This chapter includes the following sections:; System Configuration Via Web Access
4 4 Chapter 4 System Configuration After installing the hardware, the next task required is to configure VPort 2310’s settings.You may use one of three configuration methods: via web access, via FTP, and via Telnet. This chapter includes the following sections: ! System Configuration Via Web Access ...
Page 26 - To support PTZ camera control, administrators should configure; System; Host name
VPort 2310 User’s Manual System Configuration 4-2 System Configuration Via Web Access System configuration can be done remotely with Internet Explorer via the Web Server. Alternatively, administrators may type the system configuration URL, “http://<IP address of Video Server>/setup/config.html...
Page 27 - Date and Time
VPort 2310 User’s Manual System Configuration 4-3 Date and Time The default setting for Date and Time is Keep current date and time . You may also choose from one of the following date and time configuration options: 1. The easiest way to adjust the date and time is to make the VPort Sync with compu...
Page 28 - Security; Root password
VPort 2310 User’s Manual System Configuration 4-4 Security Root password To change the administrator’s password, type the new password in both the Root password box and Confirm password box. The passwords you enter will be displayed in asterisks for security reasons. The maximum string length for a ...
Page 29 - select; control camera; or; control DO; options for the demo account. Separating the demo account; Network; Reset network at next boot
VPort 2310 User’s Manual System Configuration 4-5 select control camera or control DO options for the demo account. Separating the demo account from the primary users can prevent interference with normal operations. Network Reset network at next boot 1. $ Reset network at next boot In this case, the...
Page 30 - General; FTP
VPort 2310 User’s Manual System Configuration 4-6 NOTE VPort’s Network and Status LEDs can be used to determine if the VPort is transmitting and receiving data over the network. Refer to Chapter 1 to see how to interpret the Network and Status LEDs. General Administrators may need to modify the netw...
Page 31 - HTTP; Audio Control
VPort 2310 User’s Manual System Configuration 4-7 NOTE Whenever the system reboots, a system log will be sent out via email or FTP to show the login status of VPort. The system log will be sent to the Sender email address if the SMTP server settings are correct. To send the system log via FTP, the S...
Page 32 - Dynamic DNS; : Select the DDNS service; Provider
VPort 2310 User’s Manual System Configuration 4-8 NOTE If you make any changes to the settings on this web page, the system will restart to validate those changes. Make sure that every field is correctly typed before clicking on Save. If the VPort fails to respond due to incorrect settings, perform ...
Page 33 - Universal PnP; Enable UPnP; Video; Text on Video; Text on image; Color
VPort 2310 User’s Manual System Configuration 4-9 Step 3 : Key in the Host Name you applied for linking to VPort. Step 4 : Key in the Username/E-mail and Password/Key to enable the service from the DDNS service provider (based on the rules of DDNS websites). Step 5 : Click save to enable the DDNS co...
Page 34 - Size; Maximum Frame Rate
VPort 2310 User’s Manual System Configuration 4-10 Size There are 5 options for selecting image sizes: Video Size (unit: pixels) NTSC PAL Half 176 × 112 176 × 112 Half × 2 352 × 240 352 × 288 Standard 352 × 240 352 × 288 Standard × 2 704 × 480 704 × 576 Double 704 × 480 704 × 576 NOTE Half × 2 consu...
Page 35 - Flip and Mirror
VPort 2310 User’s Manual System Configuration 4-11 NOTE The default video quality control setting is Fixed bit rate at 384 Kbps. At this bandwidth, the image quality is good under most conditions if the FPS is near 30 and the video size is normal. But the image quality, FPS, and bandwidth are influe...
Page 36 - Motion Detection; and image change; How to Set up a VMD condition; To enable VMD settings, go to the
VPort 2310 User’s Manual System Configuration 4-12 run the installation process again to relocate the VPort’s IP address. Motion Detection Three areas can be selected for configuring VPort 2310’s VMD (video motion detection) function. The VMD alarm will only be triggered when the VMD conditions in t...
Page 38 - Application; Weekly schedule
VPort 2310 User’s Manual System Configuration 4-14 Application NOTE After you set up the motion detection window, the Window name will be changed from “Undefined” to the name you assigned it. VPort 2310 Video Server provides 3 major applications. 1. Weekly schedule : Administrators can set up the Ap...
Page 40 - Event operation
VPort 2310 User’s Manual System Configuration 4-16 Weekly schedule The Weekly schedule is provided for daily security applications. Administrators can select any weekday from Monday to Friday with the daily schedule set from 9 am to 6 pm when no one is available to perform event checking. If the sec...
Page 41 - Sequential Mode; Camera Control
VPort 2310 User’s Manual System Configuration 4-17 a. Trigger output alarm . Administrators can set the trigger output alarm when the DI or Video Motion Detection conditions are met. Check the box of the listed action to enable the triggered output alarm. b. Upload snapshot . Administrators can set ...
Page 42 - Interface mode; Interface; Select Camera driver; Settings for Supported; Administrators can use the; Preset Position; function to set up the behavior of the PTZ camera in
VPort 2310 User’s Manual System Configuration 4-18 Interface mode The COM port supports 2 serial interfaces, although only one interface can be used at a time. Depending on the interface used by the attached device, administrators must set the Interface mode to either RS-232 or RS-485. NOTE The RS-2...
Page 43 - Custom commands
VPort 2310 User’s Manual System Configuration 4-19 Custom commands VPort 2310 Video Server provides 5 custom commands in addition to the general pan, tilt, zoom, and preset functions. Administrators can click on Custom Command to configure, and refer to the manual enclosed with the attached PTZ came...
Page 44 - Custom Camera Settings
VPort 2310 User’s Manual System Configuration 4-20 Custom Camera Settings If the PTZ camera’s driver is not in the list, the administrator can select the custom camera from the Select Camera driver menu to program the PTZ camera with ASCII code . A custom camera window will pop up when the Setting f...
Page 45 - Homepage Layout; Logo figure
VPort 2310 User’s Manual System Configuration 4-21 Homepage Layout VPort 2310 Video Server allows administrators to customize the layout of the Video Server’s homepage. Logo figure 1. Select the blank option to hide the logo that appears in the upper-left corner of the homepage. 2. The “default” log...
Page 46 - View log file
VPort 2310 User’s Manual System Configuration 4-22 View log file The system log contains useful information, including current system configuration and activity history with timestamp for tracking. View parameters Clicking on “View parameters” allows you to view all system parameters, which are list...
Page 47 - Factory default; OK; , the system will restart. Note that it will; System Configuration Via FTP; The CONFIG.INI file has eight categories:
VPort 2310 User’s Manual System Configuration 4-23 Factory default This function is used to restore the Video Server to its factory default settings, so that any changes that were made previously will be lost. After clicking OK , the system will restart. Note that it will take some time for the rest...
Page 48 - of the field, and the; Video Server Initial Configuration file; YES
VPort 2310 User’s Manual System Configuration 4-24 of the field, and the bold italic characters are the options for the field. Video Server Initial Configuration file [SYSTEM] <reset system> YES or NO <host name> VPort 2310 Video Server string with maximum of 40 characters <serial num...
Page 50 - NO
VPort 2310 User’s Manual System Configuration 4-26 <subnet mask> 255.255.255.0 standard IP format <gateway ip> 0.0.0.0 standard IP format <primary name server> 0.0.0.0 standard IP format <secondary name server> 0.0.0.0 standard IP format <ntp enabled> NO or YES <netw...
Page 53 - System Configuration Via Telnet; Telnet Commands
VPort 2310 User’s Manual System Configuration 4-29 string with maximum of 60 characters DOWN string with maximum of 60 characters LEFT string with maximum of 60 characters RIGHT string with maximum of 60 characters TELESCOPE string with maximum of 60 characters WIDE string with maximum of 60 charact...
Page 55 - Advanced Applications; This chapter will introduce more advanced applications.; Video Embedded in Customers’ Homepage
5 5 Chapter 5 Advanced Applications This chapter will introduce more advanced applications. The following topics are covered in this chapter: ! Capturing Up-to-date Still Images " Getting snapshot via URL " Getting snapshot via FTP ! Video Embedded in Customers’ Homepage ! Download Event-tri...
Page 56 - Getting snapshot via URL; URL; Getting snapshot via FTP; . The user name and password are the same as for web access. The
VPort 2310 User’s Manual Advanced Applications 5-2 Capturing Up-to-date Still Images Getting snapshot via URL Administrators and users can use a specific URL to capture the current still image. URL http://<IP of Video Server>/cgi-bin/video.jpg Getting snapshot via FTP Administrators and users ...
Page 57 - Download Event-triggered Snapshots; Getting triggered snapshots via URL; Video channel; Getting triggered snapshots via FTP; File name; Customizing Homepage Graphics
VPort 2310 User’s Manual Advanced Applications 5-3 Download Event-triggered Snapshots There are three video image files for the video channel of three stages: pre-alarm, the moment when triggered, and post-alarm. Only the snapshots captured by the last event are preserved. Administrator and users ca...
Page 58 - URL Commands for DI/DO & Camera’s Actions Setting; Query status of digital inputs
VPort 2310 User’s Manual Advanced Applications 5-4 URL Commands for DI/DO & Camera’s Actions Setting Query status of digital inputs /setup/getdi.cgi Video Server will return status of four digital inputs in one line. Drive digital outputs /setup/setdo.cgi?do=<state> Where state is H, L. H ...
Page 59 - Sending commands to devices attached to the COM port; URL Commands for System Maintenance; Download System Log via FTP
VPort 2310 User’s Manual Advanced Applications 5-5 Sending commands to devices attached to the COM port This URL applies to the attached serial port device including supported PTZ cameras or non-supported custom camera. Note that the serial port settings of custom cameras must be correctly defined i...
Page 60 - Upgrading System Firmware; Using Upgrade Wizard to Upgrade Firmware
6 6 Chapter 6 Upgrading System Firmware Customers can check the appropriate product page on Moxa’s website to download the latest firmware. Only administrators can upgrade the system firmware of Video Server. The following topics are covered in this chapter: ! Using Upgrade Wizard to Upgrade Firmwar...
Page 61 - type the administrator password. Click on; Next; : The program will detect the Video Server.
VPort 2310 User’s Manual Upgrading System Firmware 6-2 Using Upgrade Wizard to Upgrade Firmware Step 1 : Run the Upgrade Wizard (.exe) included in the product CD Step 2 : Type the web address of the Video Server whose firmware you want to upgrade, and then type the administrator password. Click on N...
Page 62 - Using FTP to Upgrade Firmware; : Connect to Video Server with user name “root” and password.
VPort 2310 User’s Manual Upgrading System Firmware 6-3 NOTE The power supply of VPort 2310 Video Server should not be turned off when the Upgrade Wizard is upgrading the firmware. Otherwise, the firmware upgrade will fail, and you will need to return the video server to Moxa for repair. Using FTP to...
Page 63 - Troubleshooting; Frequently Asked Questions
7 7 Chapter 7 Troubleshooting This chapter describes some problems that might occur during installation or operation, and provides the basic solutions to those problems. The following topics are covered in this chapter: ! Power On Self Test (POST) ! Frequently Asked Questions
Page 65 - Q: Why doesn’t the image refresh regularly?
VPort 2310 User’s Manual Troubleshooting 7-3 Q: What is the plug-in for? A: The plug-in provided by Video Server is used to display motion pictures on versions of Internet Explorer that do not support server push technology. If your system does not allow installation of any plug-in software, the sec...
Page 66 - Q: How can I keep the Video Server as private as possible?
VPort 2310 User’s Manual Troubleshooting 7-4 Q: How can I keep the Video Server as private as possible? A: The Video Server is designed for surveillance purposes and has many flexible interfaces. The user authentication and special confirmation in installation can keep the Video Server from unauthor...
Page 67 - URL Commands of Video Server; Page URL; Homepage name
A A Appendix A URL Commands of Video Server Video Server can be easily integrated with existing websites or web control applications using convenient URLs. This section lists the commands in URL format corresponding to the basic functions of Video Server. Some RFC standards related to HTML may be a ...
Page 68 - System Resource URL
VPort 2310 User’s Manual URL Commands of Video Server A-2 System Resource URL Some images are used on the homepage when the homepage layout is in image mode. Administrators may use the following links to show the images saved on Video Server on another page. To change the logo or the background imag...
Page 69 - Network configuration URL; Name Value
VPort 2310 User’s Manual URL Commands of Video Server A-3 Network configuration URL URL: /setup/network.cgi Name Value Description YES enable installation at next boot reset NO disable installation at next boot ip <IP address> Video Server's IP address subnet <IP address> subnet mask rou...
Page 70 - Video configuration URL
VPort 2310 User’s Manual URL Commands of Video Server A-4 Video configuration URL URL: /setup/video.cgi Name Value Description text <text string shorter than 15 characters> enclose caption B/W set encoder to monochrome color <other than B/W> set encoder to color 1 half 2 half x 2 3 norma...
Page 71 - Image quality configuration URL
VPort 2310 User’s Manual URL Commands of Video Server A-5 Image quality configuration URL URL: /setup/image.cgi Name Value Description brightness <-5 ~ 5> adjust brightness of image contrast <-5 ~ 5> adjust contrast of image hue <-5 ~ 5> adjust hue of image saturation <-5 ~ 5>...
Page 72 - Custom camera configuration URL; Application configuration URL
VPort 2310 User’s Manual URL Commands of Video Server A-6 Custom camera configuration URL URL: /setup/custom.cgi Name Value Description baud <integer> set baud rate of COM data <integer> set data bits of COM 1 set 1 stop bit of COM stop 2 <other than 1> set 2 stop bits of COM None ...
Page 73 - Homepage layout configuration URL; DDNS & UPNP configuration URL
VPort 2310 User’s Manual URL Commands of Video Server A-7 Homepage layout configuration URL URL: /setup/layout.cgi Name Value Description blank hide logo def use default logo cuslogo url use image from URL logourl <text string shorter than 80 characters> URL of image for logo linkurl <text ...
Page 74 - Settings of Supported PTZ Cameras; Camera model
B B Appendix B Settings of Supported PTZ Cameras Since the COM port settings can be adjusted to other than the default settings, check the correct default settings for the attached camera. Camera model Baud rate Data bits Stop bit Parity bit Sony VISCA 9600 8 1 None Canon VC-C1 9600 8 2 None Canon V...
Page 75 - Camera Control Cable
C C Appendix C Camera Control Cable The included cable can be used to control motorized cameras of desktop types from Sony and Canon. The pin assignment is illustrated in the following chart. To control cameras of another brand, check the user’s manual of the motorized camera to see if the pin assig...
Page 76 - Time Zone Table; America
D D Appendix D Time Zone Table The hour offsets for different time zones are shown below. You will need this information when setting the time zone in automatic date/time synchronization. GMT stands for Greenwich Mean Time, which is the global time that all time zones are measured from. (GMT-12:00) ...
Page 78 - Technical Specifications; Technology
E E Appendix E Technical Specifications Technology Video Inputs (BNC) 1 Audio Inputs (RCA) 1 mono (24 Kbps wideband audio coding) NTSC/PAL Auto-sensing Network Protocols TCP, UDP, HTTP, SMTP, FTP, Telnet, NTP, DNS, DDNS, DHCP, UPnP Ethernet Auto-sensing 10/100 Mbps Video Video Compression MPEG4 Vide...
Page 80 - Service Information; In this appendix, we cover the following topics.; MOXA Internet Services
F F Appendix F Service Information This appendix shows you how to contact Moxa for information about this and other products, and how to report problems. In this appendix, we cover the following topics. ! MOXA Internet Services ! Problem Report Form ! Product Return Procedure
Page 81 - The following services are provided
VPort 2310 User’s Manual Service Information F-2 MOXA Internet Services Customer satisfaction is our number one concern, and to ensure that customers receive the full benefit of our products, Moxa Internet Services has been set up to provide technical support, driver updates, product information, an...
Page 82 - Problem Report Form
VPort 2310 User’s Manual Service Information F-3 Problem Report Form MOXA VPort 2310 Customer name: Company: Tel: Fax: Email: Date: 1. Moxa Product: & VPort 2310 2. Serial Number: ___________ ______ Problem Description: Please describe the symptoms of the problem as clearly as possible, includin...
Page 83 - Product Return Procedure; Provide evidence of original purchase.
VPort 2310 User’s Manual Service Information F-4 Product Return Procedure For product repair, exchange, or refund, the customer must: ' Provide evidence of original purchase. ' Obtain a Product Return Agreement (PRA) from the sales representative or dealer. ' Fill out the Problem Report Form (PRF). ...
