Page 3 - Revision history
Page 3 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 4 Revision history January 2002 Standard 5.00. Up-issued to include content for Meridian 1 Release 25.40 andM3900 Phase III. April 2000 Standard 4.00. This is a global document and is up-issued for X1...
Page 5 - Contents
Page 5 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 10 Contents About this document . . . . . . . . . . . . . . . . . . . . . . . 11 Related documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Functional descrip...
Page 8 - Line eng ineering
Page 8 of 174 Contents 553-3001-216 Standard 5.00 January 2002 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 To install the M3900 Series Meridian Digital Tele...
Page 11 - About this document; This document applies to Meridian 1 Internet Enabled systems.; Related documents; Refer to the followingdocuments for additional information:
Page 11 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 12 About this document This document applies to Meridian 1 Internet Enabled systems. This document is a global document. Contact your system supplier or yourNortel Networks representative to verify t...
Page 13 - Functional description; The followingare the topics in this section:
Page 13 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 44 Functional description Contents The followingare the topics in this section: Reference list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Overview . . ...
Page 14 - Reference list; The followingare the references in this section:; Overview; M3900 Series telephones are not supported by the Enhanced
Page 14 of 174 Functional description 553-3001-216 Standard 5.00 January 2002 M3903 Enhanced Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 M3904 Professional Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 M3905 Call Center Telephone . . . . . . . . . . . ...
Page 15 - Support for the Display-based Expansion Module accessory (M3904)
Functional description Page 15 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Enhancements for X11 Release 25 and X11 Release 25.40 The followingenhancements to the M3900 Series telephones are introducedwith X11 Release 25: • Context Sensitive Soft Keys ...
Page 16 - Automatic Logout for Virtual Office; Full Duplex Handsfree
Page 16 of 174 Functional description 553-3001-216 Standard 5.00 January 2002 • Virtual Office Enhancements (M3903 and M3904) • Virtual Office Clearingof the Callers List and Redial List (M3903 andM3904) • Context Sensitive Soft Keys (M3905) • Automatic Logout for Virtual Office • Speed Call for Vir...
Page 17 - Table 1 shows FDHF interoperability with other M3900 cartridges.; System-Initiated Language Selection; If the system administrator overrides the system default, it only
Functional description Page 17 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Table 1 shows FDHF interoperability with other M3900 cartridges. To initiate Full Duplex Handsfree functionality, follow the existingsteps forHandsfree operation in the M3901, ...
Page 18 - Call Forward Enhancement for M3900 sets; If you want to enter a new Call Forward number, go to Step 3.
Page 18 of 174 Functional description 553-3001-216 Standard 5.00 January 2002 Call Forward Enhancement for M3900 sets The Call Forward Enhancement feature modifies the method for activatingCall Forward on M3903, M3904, and M3905 sets. To forward your calls or change the previously stored Call Forwar...
Page 19 - Context Sensitive Soft Keys; the features configured for the telephone
Functional description Page 19 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Table 2 lists the features that support 31-Digit Dialing on M3902, M3903,M3904, and M3905 sets. Context Sensitive Soft Keys The four keys immediately below the display on the M...
Page 20 - Callers List; If there are no new callers in your Callers List, when you press the; Redial List
Page 20 of 174 Functional description 553-3001-216 Standard 5.00 January 2002 • Call Forward (CFW) • Ring Ag ain (RGA) • Call P ark (PRK) • Ringing Number Pickup (RNP) • Speed Call (SCU/SCC/SSU/SSC) • Privacy Release (PRS) • Charge Account (CHG) • CallingParty Number (CPN) Callers List M3900 Phase I...
Page 21 - Pause in Dialing String; You can enter multiple pauses for longer delays.
Functional description Page 21 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Password protection applies to One-Button Feature Access to the Redial List.If the password is enabled, when you press the Redial List soft key, a promptappears requestingpassw...
Page 22 - Special Character Support
Page 22 of 174 Functional description 553-3001-216 Standard 5.00 January 2002 Special Character Support With M3900 Phase III, M3902, M3903, M3904, and M3905 sets support allspecial characters found on a PC keyboard. Special character support allowsa user to input special characters when usingthe edi...
Page 24 - Each customer group on the Meridian 1 system can have its own
Page 24 of 174 Functional description 553-3001-216 Standard 5.00 January 2002 Set-to-Set Messaging Enhancements for Phase III sets allow the systemadministrator to predefine ten messages for the M3903, M3904, and M3905sets. The telephone user can select one of the messages as their set-to-setmessage...
Page 25 - highlights a message and then presses Select; One-Button Feature Access to Corporate Directory
Functional description Page 25 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration With M3900 Phase III, the Set-to-Set Messaging screen has three soft keys.The ON/OFF key toggles the Set-to-Set Messaging feature on or off. TheON/OFF key only appears if the c...
Page 26 - Corporate Directory Search Enhancement
Page 26 of 174 Functional description 553-3001-216 Standard 5.00 January 2002 Press the Applications key to access the corporate Directory on M3903,M3904, and M3905 sets. With M3900 Phase III, you do not have to press theSelect key after pressingthe Applications key. Once you press theApplications k...
Page 27 - When names are copied to the Personal Directory (M3904 and; Operating parameters for the Corporate Directory; Virtual Office
Functional description Page 27 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration • an alphabetical listingof entries by usingthe last names (systemgenerated) Note: When names are copied to the Personal Directory (M3904 and M3905), the names are listed by fi...
Page 28 - Clearing of the Directory Services Password
Page 28 of 174 Functional description 553-3001-216 Standard 5.00 January 2002 The Virtual Office recognizes all system configuration related to the VirtualOffice Worker. The Virtual Office feature operates on stand-aloneMeridian 1 systems only. Only one active session per user login ID is allowed at...
Page 29 - not automatically logout a second time.; Speed Call for Virtual Office
Functional description Page 29 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Automatic Logout for Virtual Office M3900 Phase III introduces automatic logout for virtual workers. If a virtualworker, who is already logged on to Set A, tries to log on to S...
Page 30 - Display-based Expansion Module
Page 30 of 174 Functional description 553-3001-216 Standard 5.00 January 2002 • If user A does not have Call Forward configured, but has the default CallForward (DCFW) configured, the call is forwarded to that DN (the DNcan be Meridian Mail). • If neither of the above two scenarios apply, the caller...
Page 31 - Language selection during software installation; Spanish, Brazilian Portuguese, Japanese Katakana; General features
Functional description Page 31 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration When the administrator enters Yes at the STS_MSG prompt in overlay 15, theprompt MSG xx appears (Where xx=01~ 10) and this predefined defaultmessage will not be printed out in ...
Page 32 - Fixed Feature Keys; Feature keys; Personal Directory; M3900 Phase III allows you to perform a three-letter search in the
Page 32 of 174 Functional description 553-3001-216 Standard 5.00 January 2002 • “M3902” on page 37 • “M3903” on page 39 • “M3904” on page 41 • “M3905” on page 43 The M3900 Series Meridian Digital Telephones support features through: • Fixed Feature Keys • Programmable Line/Feature Keys (self-labeled...
Page 35 - Programmable Features
Functional description Page 35 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Programmable Line/Feature Keys (self-labeled) The Programmable Line/Feature Keys (self-labeled) are the keys located atthe left and right sides of the upper section of the disp...
Page 36 - For feature key assignment information see:; The features of the M3901 include:
Page 36 of 174 Functional description 553-3001-216 Standard 5.00 January 2002 For feature key assignment information see: • Table 8, “M3901 key description,” on page 74 • Table 9, “M3902 key description,” on page 76 • Table 10 “M3903 key description” on page 77 • Table 11 “M3904 key description” on ...
Page 40 - M3904 Professional Telephone
Page 40 of 174 Functional description 553-3001-216 Standard 5.00 January 2002 M3904 Professional Telephone The features of the M3904 telephone include: • six Programmable Line/Feature Keys (self-labeled) which have twolayers each, giving the user access to 12 Line/Feature keys • four Context Sensiti...
Page 42 - M3905 Call Center Telephone
Page 42 of 174 Functional description 553-3001-216 Standard 5.00 January 2002 M3905 Call Center Telephone The features of the M3905 Call Center Telephone include: • eight Programmable Line/Feature Keys (self-labeled), giving the useraccess to eight Line/Feature Keys • four Context Sensitive Soft Key...
Page 43 - The system administrator can configure four of the bottom six
Functional description Page 43 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Note: The system administrator can configure four of the bottom six Fixed Feature Keys (Make Busy, Not Ready, Supervisor andEmergency) to Feature Keys that suit the business ne...
Page 45 - Hardware options
Page 45 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 54 Hardware options Contents The followingare the topics in this section: Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Accessory Connecti...
Page 46 - Description
Page 46 of 174 Hardware options 553-3001-216 Standard 5.00 January 2002 Description Table 6 lists the features and optional hardware available for each M3900series telephone. Table 6M3900 Series telephone accessories compatibility (Part 1 of 2) Accessory X11releaseintroduced M3900phaseintroduced M39...
Page 48 - Alternate key caps for the M3905
Page 48 of 174 Hardware options 553-3001-216 Standard 5.00 January 2002 Alternate key caps for the M3905 The M3905 Call Center Telephone provides an alternate key cap kit tocustomize your M3905 telephone to fit your business needs. Use the Key CapTool to remove any of the middle four fixed programma...
Page 49 - Computer Telephony Integration Adapter (CTIA); The CTIA cartridge provides the user:; connectivity to the PC
Hardware options Page 49 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Analog Terminal Adapter (ATA) The AnalogTerminal Adapter (ATA) lets you connect an analogdevice suchas a fax machine or modem to your telephone. You can have simultaneous useof the t...
Page 50 - Personal Directory PC Utility Software; The CTIA Cartridge and the Personal Directory PC Utility
Page 50 of 174 Hardware options 553-3001-216 Standard 5.00 January 2002 Personal Directory PC Utility Software In addition to the TAPI software which is included with the CTIA, you maywish to purchase the Personal Directory PC Utility Software. The PersonalDirectory PC Utility software uses your CTI...
Page 51 - Expansion Modules; Refer to Table 7 on page 47 for a list of the telephones with which; Key-based Expansion Module; External Alerter and Recording Interface
Hardware options Page 51 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Expansion Modules Display-based Expansion Module The Display-based Expansion Module (DBA) provides additionalLine/Programmable Feature Keys (Self-labeled) for the M3904 and M3905.The...
Page 52 - The External Alerter is an interface only, the ringer, light, buzzer; Handset option for the M3905 Call Center Telephone; The FDHF functionality requires the followinghardware:
Page 52 of 174 Hardware options 553-3001-216 Standard 5.00 January 2002 Note: The External Alerter is an interface only, the ringer, light, buzzer etc. is available through a third party vendor. Handset option for the M3905 Call Center Telephone The Handset does not accompany the M3905 Call Center T...
Page 57 - – Configure the M3900 Series Digital Telephone (Part 1 of 4)
Configure the M3900 Series Meridian Digital Telephone Page 57 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Configure the M3901, M3902, M3903, M3904,and M3905 telephone LD 11 – Configure the M3900 Series Digital Telephone (Part 1 of 4) Prompt Response D...
Page 58 - – Configure the M3900 Series Digital Telephone (Part 2 of 4)
Page 58 of 174 Configure the M3900 Series Meridian Digital Telephone 553-3001-216 Standard 5.00 January 2002 DES d...d Designator. d...d = represents an Office Data Administration System (ODAS)Station Designator of 1-6 alphanumeric characters. ... ... ... CUST xx Customer number as defined in LD 15....
Page 59 - – Configure the M3900 Series Digital Telephone (Part 3 of 4)
Configure the M3900 Series Meridian Digital Telephone Page 59 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration CLS aaaa Class of Service options where aaaa: = (GRLD) Group Listening Denied, (M3902, M3903, M3904).= GRLA Group Listening Allowed, (M3902, M390...
Page 60 - Task summary list; The followingis a summary of the tasks in this section:; – Configure the M3900 Series Digital Telephone (Part 4 of 4)
Page 60 of 174 Configure the M3900 Series Meridian Digital Telephone 553-3001-216 Standard 5.00 January 2002 Task summary list The followingis a summary of the tasks in this section: 5 LD 15 - Assign a default language and customize set-to-set messages. 6 LD 15 - Enable Virtual Office Automatic Logo...
Page 61 - – Assign a default language and customize set-to-set messages.
Configure the M3900 Series Meridian Digital Telephone Page 61 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration LD 15 – Assign a default language and customize set-to-set messages. Prompt Response Description REQ: NEWCHG Add new data.Change existing data. T...
Page 62 - Programmable feature keys.
Page 62 of 174 Configure the M3900 Series Meridian Digital Telephone 553-3001-216 Standard 5.00 January 2002 LD 15 – Configure the automatic logout time for Virtual Office terminals. LD 11 – Configure the Callers List and Redial List keys on Context-Sensitive Soft Keys or Programmable feature keys. ...
Page 63 - – Configure the default language for the M3900 set.
Configure the M3900 Series Meridian Digital Telephone Page 63 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration LD 11 – Configure the default language for the M3900 set. KEY XX CLT Configure the Callers List key on an availableprogrammable feature key. KEY ...
Page 65 - Configure Corporate Directory and Set-to-Set Messaging
Configure the M3900 Series Meridian Digital Telephone Page 65 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Configure Corporate Directory and Set-to-Set Messaging LD 11 – Configure the Server-based Applications (Corporate Directory and Set-to-Set Messag...
Page 66 - Messaging; – Clear Personal Directory Password for M3900 set
Page 66 of 174 Configure the M3900 Series Meridian Digital Telephone 553-3001-216 Standard 5.00 January 2002 Messaging To clear or reset a Directory Password forthe M3900 Series telephone LD 32 – Clear Personal Directory Password for M3900 set Prompt Response Description . CPWD l s c u Clear Directo...
Page 67 - Configure the Virtual Office Flexible Feature Codes
Configure the M3900 Series Meridian Digital Telephone Page 67 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Configure the Virtual Office Flexible Feature Codes LD 57 – Configure the Flexible Feature Codes for the Virtual Office feature Prompt Response D...
Page 68 - – Configure a Phantom loop for the Virtual Office feature
Page 68 of 174 Configure the M3900 Series Meridian Digital Telephone 553-3001-216 Standard 5.00 January 2002 Print a list or count of Virtual Office telephones Configure the Virtual Office Phantom loop LD 81 – Print a list or count of telephones with a specified class of service or feature Prompt Re...
Page 69 - – Print request for peripheral software versions
Configure the M3900 Series Meridian Digital Telephone Page 69 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Print data for Virtual and Host Terminals Print M3900 firmware versions found on the system disk The firmware versions for each M3900 Series set ...
Page 70 - Configure parameters for System-wide Flash Download; – Configure parameters for System-wide Flash Download (Part 1 of 2)
Page 70 of 174 Configure the M3900 Series Meridian Digital Telephone 553-3001-216 Standard 5.00 January 2002 Configure parameters for System-wide Flash Download LD 97 – Configure parameters for System-wide Flash Download (Part 1 of 2) Prompt Response Description REQ CHG PRT Change Flash Download Par...
Page 71 - – Configure parameters for System-wide Flash Download (Part 2 of 2)
Configure the M3900 Series Meridian Digital Telephone Page 71 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration FTNR (NO) YES <CR> TN range restriction option for Flash DownloadNO = no TN restriction (default)YES = specify TN range FSTN l s c u c u St...
Page 72 - – Allow the Handsfree Class of Service.
Page 72 of 174 Configure the M3900 Series Meridian Digital Telephone 553-3001-216 Standard 5.00 January 2002 Configure parameters for the Full Duplex Handsfree (FDHF)functionality LD 11 – Allow the Handsfree Class of Service. Prompt Response Description REQ: NEWCHG Add new data.Change existing data....
Page 73 - Commands in LD 32 to support the Flash Download feature
Configure the M3900 Series Meridian Digital Telephone Page 73 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Commands in LD 32 to support the Flash Download feature LD 32 – Flash Download commands (Part 1 of 2) Prompt Response Description . FDLU l s c u ...
Page 74 - M3900 Series key descriptions
Page 74 of 174 Configure the M3900 Series Meridian Digital Telephone 553-3001-216 Standard 5.00 January 2002 M3900 Series key descriptions This section provides key description and key configuration information foreach model of the M3900 series. This section also shows the physicalplacement of the k...
Page 87 - Installation
Page 87 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 104 Installation Contents The followingare the topics in this section: To install the M3900 Series Meridian Digital Telephones . . . . . . . 88 Telephone positions . . . . . . . . . . . . . . . . . ....
Page 88 - To install the M3900 Series Meridian Digital Telephones; Telephone positions; The M3903 and M3904 can be wall mounted usingthe optional; CAUTION
Page 88 of 174 Installation 553-3001-216 Standard 5.00 January 2002 This section provides installation instructions for the M3900 Series telephoneand accessories. To install the M3900 Series Meridian Digital Telephones 1 Complete the wiring and cross-connections (loop power). 2 Connect the telephone...
Page 89 - To wall mount the telephone
Installation Page 89 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration To change the telephone angle: 1 Move the top of the footstand away from the telephone base (it has asnap connection). 2 Place the footstand in the desired position and snap the top of t...
Page 90 - Accessory keying
Page 90 of 174 Installation 553-3001-216 Standard 5.00 January 2002 5 Put the ACM attached ribbon cable into the track running down theback of the telephone base. 6 Put the hard plastic cable cover over the ACM ribbon cable. 7 Snap the ACM plastic cable cover into place. 8 Place the footstand on the...
Page 91 - To install the Analog Terminal Adapter
Installation Page 91 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration The shape and size of the plugin the accessory cartridge prevents the userfrom accidentally connectingincompatible accessories. To check thecompatibility of accessories, refer to Table 7...
Page 92 - Refer to the manufacturer’s documentation for complete
Page 92 of 174 Installation 553-3001-216 Standard 5.00 January 2002 Install the Accessory Connection Module (ACM) into your M3900 SeriesMeridian Digital Telephone (refer to the ACM Installation) before you installyour ATA. The ACM provides connection capabilities between the M3902,M3903, M3904, and ...
Page 93 - Flashing red; indicates that the ATA is operatingnormally. For; Solid red; indicates that the ATA is not operatingnormally. Contact; Red light off; indicates that there is no power going to the ATA or
Installation Page 93 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration A red LED status light located on the ATA indicates the status of the ATA. • Flashing red indicates that the ATA is operatingnormally. For more troubleshootingguidelines, refer to the us...
Page 94 - Table 13 shows prompts and responses when configuring the ATA.; To install Personal Directory PC Utility software
Page 94 of 174 Installation 553-3001-216 Standard 5.00 January 2002 Flexible voice and data capabilities allow you to have continuous use of boththe Meridian Digital Telephone and the attached analog device. Your systemadministrator configures the flexible voice and data capabilities for yourtelepho...
Page 95 - To install the Key-based Expansion Module Accessory
Installation Page 95 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 3 Click on Start. 4 Select Run. 5 Enter a:\setup (assuming that drive “a” is your floppy disk drive). 6 Click on OK.The Nortel Networks logo screen appears while theinstallation utility ...
Page 97 - Thread the cable through the routing clips on both modules.; To install the Single KBAFootstand
Installation Page 97 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Figure 15KBAFootstand Assembly 7 To add a second Key-based Expansion Module: a) Place the telephone and the two modules face down on anon-abrasive surface. b) Plugthe cable from the seco...
Page 98 - To install the Expansion KBAFootstand; To install the Display-based Expansion Module
Page 98 of 174 Installation 553-3001-216 Standard 5.00 January 2002 To install the Expansion KBAFootstand 1 Place the Single KBA Footstand and the Expansion KBA Footstandface down on a flat surface. 2 Align the Expansion KBA Footstand with the Single KBA Footstandand slide them together. 3 Insert tw...
Page 99 - Nortel Networks recommends that a systems administrator
Installation Page 99 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 5 While depressing the telephone tilt handle, swing the footstand into thedesired position, then release the handle. 6 Carefully turn the new assembly upright. To install the handset opt...
Page 101 - Headset options
Installation Page 101 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Headset options The M3901, M3902, M3904, and M3905 supports an amplified headset whenthe headset connects to the handset jack. The M3903, M3904 and M3905 have a dedicated headset jack w...
Page 102 - To install the FDHF cartridge; Insert the FDHF cartridge into one of the ACM ports.
Page 102 of 174 Installation 553-3001-216 Standard 5.00 January 2002 To install the FDHF cartridge To install the FDHF cartridge in an M3904 Phase III set, perform thefollowingsteps: 1 Check the label on the back of your set to make sure that it is an M3904Phase III set (NTMN34GA). If your set is an...
Page 105 - Environmental and safety considerations; Digital Telephone Line Engineering
Page 105 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 110 Environmental and safety considerations Contents The followingare the topics in this section: Reference list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 106 - Temperature and humidity
Page 106 of 174 Environmental and safety considerations 553-3001-216 Standard 5.00 January 2002 Temperature and humidity Operating state: Temperature range 0° to 50°C (32° to 104°F) Relative humidity 5% to 95% (noncondensing).At temperaturesabove 34°C (93°F) relative humidity limited to53 mbar of wa...
Page 107 - Safety and Electromagnetic Compatibility
Environmental and safety considerations Page 107 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Safety and Electromagnetic Compatibility The M3900 Series Meridian Digital Telephones have been tested and foundto comply with the followingSafety and Electro...
Page 108 - Headset considerations
Page 108 of 174 Environmental and safety considerations 553-3001-216 Standard 5.00 January 2002 Headset considerations Test the headset with the telephone before using. In a noisy environment, anamplified headset is an option. When the amplified headset is used, there aretwo choices of volume contro...
Page 109 - Line engineering; Digital Telephone Line; M3900 set power consumption
Environmental and safety considerations Page 109 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Line engineering The M3900 Series Meridian Digital Telephones use twisted pair wiring ontransmission lines determined by the rules in Digital Telephone Line E...
Page 111 - Appendix A: Flash Download procedure
Page 111 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 170 Appendix A: Flash Download procedure Contents Feature overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Flash Download Procedure overview . . . . ....
Page 113 - Feature overview; Up to four intervals per day can be specified (start time, length)
Appendix A: Flash Download procedure Page 113 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Feature overview M3900 Flash Download provides the capability to download a new firmwareversion from the Meridian 1 to an M3900 telephone. Flash Downloadprovides...
Page 114 - Flash Download Procedure overview
Page 114 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 Flash Download Procedure overview See Tables 15 and 16 for the overall steps needed to perform a flashdownload. Table 15 is for small systems and Table 16 is for large systems.These tables list the versions ...
Page 121 - Determining software, M3900 PSWV, or firmware versions; X11 software versions
Appendix A: Flash Download procedure Page 121 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Determining software, M3900 PSWV, or firmware versions X11 software versions Use the ISS command in LD 22 to identify X11 software versions. Whentryingto determi...
Page 122 - Press the “Options” key on the M3900 set
Page 122 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 An alternative procedure for both large and small systems is to download anM3900 set on the system and query the language version for that set throughthe set’s display diagnostics. See “M3900 firmware versio...
Page 123 - Detailed Flash Download procedure:
Appendix A: Flash Download procedure Page 123 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Detailed Flash Download procedure: 1 Identify sets to be downloaded. If possible, organize by Set type, TNRange, or DN Range. a. To determine set quantity and ty...
Page 124 - Individual downloads (Use individual commands in LD 32)
Page 124 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 4 Based on the quantity of sets and the site situation, determine how thedownload will occur: a. Individual downloads (Use individual commands in LD 32) b. System download (Use system download command in LD ...
Page 125 - Display 1; D o w n l o a d i n g F i r m w a r e
Appendix A: Flash Download procedure Page 125 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Figure 20Information displayed during a flash download For the M3904, an hourglass icon is displayed during the flash memory eraseprocess (see Figure 21). The er...
Page 126 - System Messages
Page 126 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 Upon receivingthe first flash data packet, a page status bar is displayed (seeFigure 23). Depending on the language files being downloaded, there arethree or four memory pages that are downloaded (three for ...
Page 127 - v is the PSW version
Appendix A: Flash Download procedure Page 127 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration SDL2110 e hw a v m : Failed to download software to device, where: e (cause of the error) can be: 1 = Acknowledgment timeout error2 = Peripheral Software (PSW) v...
Page 128 - Try to download to the card usingthe appropriate enable command.
Page 128 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 e (cause of the error for M3900) can be: 1 = Timeout error2 = PSW checksum error3 = Record checksum error4 = Record format error5 = Firmware state error6 = Invalid page number received7 = Unrequired page del...
Page 129 - – Configure the system-wide Flash Download parameters.
Appendix A: Flash Download procedure Page 129 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration LD 97 – Configure the system-wide Flash Download parameters. Prompt Response Description REQ CHGPRT Change Flash Download parameters.Print Flash Download paramet...
Page 131 - Single-Set Flash Download; - initiate flash download for this unit. For; System-wide Flash Download
Appendix A: Flash Download procedure Page 131 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Single-Set Flash Download Flash DownLoad Unit (FDLU) - initiate flash download for this unit. For this command to work, the set must be in an idle state. That is...
Page 132 - initiate system-wide flash download
Page 132 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 Flash Download System (FDLS) - initiate system-wide flash download based on the parameters specified in LD 97. This initiates the system-wideflash download to all, or the specified type of M3900 sets, from t...
Page 133 - Table 17 shows the estimated Flash Download times.; Print Firmware Versions on M3900 Sets
Appendix A: Flash Download procedure Page 133 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Table 17 shows the estimated Flash Download times. The followingassumptions apply to Table 17: • 20% trunkingon all systems • 100% M3900 sets on Option 11C syste...
Page 135 - Query Disk Firmware Versions
Appendix A: Flash Download procedure Page 135 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Where: tttt = 3902, 3903, 3904, 3905cc = 0-99ddddddd = the Primary DN of the telephonevv = the flash firmware version Query Disk Firmware Versions To determine t...
Page 137 - The followingnotes apply to Table 18:
Appendix A: Flash Download procedure Page 137 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration The followingnotes apply to Table 18: Note 1: For Column 1 labeled M3900 Set , XX is a two-letter alpha character that is part of the product code. For instance,...
Page 138 - For Column 4 labeled; Flash Download advisements
Page 138 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 with a “FA” designation for U.S. and Canada sets and “EA” for Canadaonly icon sets. Note 2: For Column 4 labeled M1 F/W File , the two-letter alpha character followed by two numbers (format: 390x.load xx##) ...
Page 140 - While a system-wide flash download operation is in progress:
Page 140 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 • Nortel Networks strongly recommends that you not force load an overlay(load with a Suspend option) unless there is an emergency while PSWVis in progress. In this instance, existing PSWV logic aborts downlo...
Page 141 - If the force option is used with the FDLS command, all sets in the
Appendix A: Flash Download procedure Page 141 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration • When schedulingthe Flash Download of sets, note that one hour beforethe Midnight routines execute, the flash download process is gracefullystopped. The Flash d...
Page 142 - PSDL Installation Procedure; Installation procedures for Options 61C, 81, and 81C
Page 142 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 PSDL Installation Procedure Duringa flash download, the system downloads the contents of aPSDL/PSWV file to an M3900 set. This PSDL Installation Procedure can beused to load a new PSDL/PSWV file on the syste...
Page 143 - Table 19 summarizes the required steps to perform this procedure.; Perform a data dump; to load the program; EDD; to begin the data
Appendix A: Flash Download procedure Page 143 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Table 19 summarizes the required steps to perform this procedure. Perform a data dump 1 Load the Equipment Data Dump Program (LD 43). At the prompt, enter: LD 43...
Page 144 - STAT the hardware
Page 144 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 STAT the hardware 1 Load LD 137 and get the status of the hard disks. Note: Be sure the hard disks are synchronized. If not, synchronize before proceeding. LD 137STAT Get the status of the hard disks SYNC Sy...
Page 145 - STAT; Install software on Core/Net 1
Appendix A: Flash Download procedure Page 145 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 2 Verify that IODU/C 0 is active. You may need to switch IODU/Cs. LD 137 STAT Get the status of IODU/C SWAP Switch IODU/Cs if necessary **** exit program 3 Conne...
Page 147 - From the main menu, choose the following:; Switch call processing to Core/Net 1; Call processingis now switched from Core/Net 0 to Core/Net 1.
Appendix A: Flash Download procedure Page 147 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 12 The list of PSDL files that can be downloaded appears. Select the PSDLfile you desire. The install program backs up your current PSDL file and installs the ne...
Page 148 - Install software on Core/Net 0
Page 148 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 Test Core/Net 1 1 Test Call Processing. This includes, but is not limited to the following: a. Check for dial tone. b. Make internal, external, and network calls. c. Check attendant console activity. d. Chec...
Page 149 - When the Install Menu is displayed, select the followingoption:
Appendix A: Flash Download procedure Page 149 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 7 Remove the CP Install Program diskette and insert the Keycode diskette.Select the followingwhen prompted: <a> to continue with keycode validation<y>...
Page 150 - Exiting split mode
Page 150 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 The system automatically performs a sysload, duringwhich several messagesappear on the system terminal. Wait for DONE and then the INI messages tobe displayed before continuing. Exiting split mode 1 Connect ...
Page 152 - Synchronize the hard disks
Page 152 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 Synchronize the hard disks 1 Load LD 137 and synchronize the hard disks. Synchronization can takeup to 50 minutes. To be sure that the contents of IODU/C 1 are copied toIODU/C 0, verify that IODU/C 0 is disa...
Page 153 - Install procedure for Option 51C; Table 20 summarizes the required steps to perform this procedure.; When EDD000 appears on the terminal, enter:
Appendix A: Flash Download procedure Page 153 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Install procedure for Option 51C Use this procedure to convert from one X11 release of PSDL files to a laterrelease, or to change the PSDL file within the same X...
Page 154 - Install PSDL File
Page 154 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 STAT the hardware 1 Load LD 137 and get the status of the hard disks. LD 137 STAT Get the status of the hard disks 2 Load LD 135 and get the status of the CP, CNI, and memory. LD 135 STAT CPU Get the status ...
Page 155 - The PSDL Installation Menu appears. Select:; Test Call Processing; Check attendant console activity.
Appendix A: Flash Download procedure Page 155 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 9 The PSDL Installation Menu appears. Select: 2. List 3900 set languages This displays the PSDL file that is currently installed on the machine andthe PSDL files...
Page 156 - Complete the upgrade
Page 156 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 Complete the upgrade 1 Perform a redundancy sanity test usingthe followingsequence: LD 135 STAT CNI Get status of CNI card STAT CPU Get status of CPU and memory 2 Clear the display and minor alarms. CDSP Cle...
Page 157 - The Utilities menu displays:
Appendix A: Flash Download procedure Page 157 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 5 Select item 9 - Change 3900 series set languages from the Utilities menu The Utilities menu displays: Utilities Menu: 1. Restore Backed Up database2. Archive C...
Page 158 - Specify drive name for 3900 series language set files in PCMCIA; Install Procedures for 81C Pentium II Call Processor
Page 158 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 7 Specify drive name for 3900 series language set files in PCMCIA Enter selection: A WARNING: Followingselection will overwrite the existingpsdl.rec fileWARNING: Need to perform sysload after psdl file is ch...
Page 159 - Table 21 summarizes the required steps to perform this procedure.
Appendix A: Flash Download procedure Page 159 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Table 21 summarizes the required steps to perform this procedure. Perform a data dump 1 Load the Equipment Data Dump Program (LD 43). At the prompt, enter: LD 43...
Page 160 - TEST CMDU; Check that Core 0 is active; SCPU; Split the Cores
Page 160 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 STAT the hardware 1 Load LD 137 and get the status of the hard disks. Note: Be sure the hard disks are synchronized. If not, synchronize before proceeding. LD 137STAT Get the status of the hard disks TEST CM...
Page 161 - Install PSDL file on Core/Net 1; Place the CP PII Install disk into the MMDU floppy drive of Core 1.; Testing partition 2
Appendix A: Flash Download procedure Page 161 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Install PSDL file on Core/Net 1 1 Place the CP PII Install disk into the MMDU floppy drive of Core 1. 2 Install the CD-ROM into the MMDU CD drive of Core 1: a. P...
Page 162 - The Main Install menu appears.Select the following options:; CUTOVR; Tell Core 1 to warm start and take over call processing.
Page 162 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 6 When prompted, remove the CP PII Install Program diskette, and insertthe Keycode diskette.<a> to continue with keycode validation<y> to confirm that the keycode matches the CD-ROM release 7 Whe...
Page 163 - Place the CP PII Install disk into the MMDU floppy drive of Core 0.
Appendix A: Flash Download procedure Page 163 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration Test Core/Net 1 1 Test Call Processing. This includes, but is not limited to the following: a. Check for dial tone. b. Make internal, external, and network calls...
Page 164 - percent done... 1 percent done... 99 percent done... 100 percent done
Page 164 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 3 At the terminal, press <cr> to start the software installation. 4 When prompted, remove the CP PII Install Program diskette andinsert the Keycode diskette.<a> to continue with keycode validatio...
Page 166 - Commands for System wide Flash Download of M3900 sets; – Configure parameters for System-wide Flash Download.
Page 166 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 Commands for System wide Flash Download of M3900 sets LD 97 – Configure parameters for System-wide Flash Download. Prompt Response Description REQ CHGPRT Change Flash Download parameters.Print Flash Download...
Page 168 - – Flash Download commands.
Page 168 of 174 Appendix A: Flash Download procedure 553-3001-216 Standard 5.00 January 2002 LD 32 – Flash Download commands. FRCE (NO) YES System-wide Flash Download control option.Conditional (default).System-wide Flash Download (using the FDLS command inLD 32) applies only to an M3900 series set ...
Page 171 - List of terms
Page 171 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 174 List of terms ACD Automatic Call Distribution ACM Accessory Connection Module ATA Analogue Terminal Adapter COS Class of Service CCOS Controlled Class of Service CPM Call Progress Monitor CPND C...
Page 173 - SCPW; Station Controlled Password, part of station configuration; TN; Terminal Number; VOT; Virtual Office Terminal
List of terms Page 173 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration SCPW Station Controlled Password, part of station configuration TN Terminal Number VOT Virtual Office Terminal
Page 176 - Meridian 1
Family Product Manual Contacts Copyright FCC notice TrademarksDocument number Product release Document release Date Publish Meridian 1 M3900 SeriesMeridian Digital Telephones Description, Installation andAdministration Copyright © 1999–2002 Nortel NetworksAll Rights ReservedInformation is subject to...