Meridian M3900 - Manual

Meridian M3900

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Table of Contents:

  • Page 3 – Revision history
  • Page 5 – Contents
  • Page 8 – Line eng ineering
  • Page 11 – About this document; This document applies to Meridian 1 Internet Enabled systems.; Related documents; Refer to the followingdocuments for additional information:
  • Page 13 – Functional description; The followingare the topics in this section:
  • Page 14 – Reference list; The followingare the references in this section:; Overview; M3900 Series telephones are not supported by the Enhanced
  • Page 15 – Support for the Display-based Expansion Module accessory (M3904)
  • Page 16 – Automatic Logout for Virtual Office; Full Duplex Handsfree
  • Page 17 – Table 1 shows FDHF interoperability with other M3900 cartridges.; System-Initiated Language Selection; If the system administrator overrides the system default, it only
  • Page 18 – Call Forward Enhancement for M3900 sets; If you want to enter a new Call Forward number, go to Step 3.
  • Page 19 – Context Sensitive Soft Keys; the features configured for the telephone
  • Page 20 – Callers List; If there are no new callers in your Callers List, when you press the; Redial List
  • Page 21 – Pause in Dialing String; You can enter multiple pauses for longer delays.
  • Page 22 – Special Character Support
  • Page 24 – Each customer group on the Meridian 1 system can have its own
  • Page 25 – highlights a message and then presses Select; One-Button Feature Access to Corporate Directory
  • Page 26 – Corporate Directory Search Enhancement
  • Page 27 – When names are copied to the Personal Directory (M3904 and; Operating parameters for the Corporate Directory; Virtual Office
  • Page 28 – Clearing of the Directory Services Password
  • Page 29 – not automatically logout a second time.; Speed Call for Virtual Office
  • Page 30 – Display-based Expansion Module
  • Page 31 – Language selection during software installation; Spanish, Brazilian Portuguese, Japanese Katakana; General features
  • Page 32 – Fixed Feature Keys; Feature keys; Personal Directory; M3900 Phase III allows you to perform a three-letter search in the
  • Page 35 – Programmable Features
  • Page 36 – For feature key assignment information see:; The features of the M3901 include:
  • Page 40 – M3904 Professional Telephone
  • Page 42 – M3905 Call Center Telephone
  • Page 43 – The system administrator can configure four of the bottom six
  • Page 45 – Hardware options
  • Page 46 – Description
  • Page 48 – Alternate key caps for the M3905
  • Page 49 – Computer Telephony Integration Adapter (CTIA); The CTIA cartridge provides the user:; connectivity to the PC
  • Page 50 – Personal Directory PC Utility Software; The CTIA Cartridge and the Personal Directory PC Utility
  • Page 51 – Expansion Modules; Refer to Table 7 on page 47 for a list of the telephones with which; Key-based Expansion Module; External Alerter and Recording Interface
  • Page 52 – The External Alerter is an interface only, the ringer, light, buzzer; Handset option for the M3905 Call Center Telephone; The FDHF functionality requires the followinghardware:
  • Page 57 – – Configure the M3900 Series Digital Telephone (Part 1 of 4)
  • Page 58 – – Configure the M3900 Series Digital Telephone (Part 2 of 4)
  • Page 59 – – Configure the M3900 Series Digital Telephone (Part 3 of 4)
  • Page 60 – Task summary list; The followingis a summary of the tasks in this section:; – Configure the M3900 Series Digital Telephone (Part 4 of 4)
  • Page 61 – – Assign a default language and customize set-to-set messages.
  • Page 62 – Programmable feature keys.
  • Page 63 – – Configure the default language for the M3900 set.
  • Page 65 – Configure Corporate Directory and Set-to-Set Messaging
  • Page 66 – Messaging; – Clear Personal Directory Password for M3900 set
  • Page 67 – Configure the Virtual Office Flexible Feature Codes
  • Page 68 – – Configure a Phantom loop for the Virtual Office feature
  • Page 69 – – Print request for peripheral software versions
  • Page 70 – Configure parameters for System-wide Flash Download; – Configure parameters for System-wide Flash Download (Part 1 of 2)
  • Page 71 – – Configure parameters for System-wide Flash Download (Part 2 of 2)
  • Page 72 – – Allow the Handsfree Class of Service.
  • Page 73 – Commands in LD 32 to support the Flash Download feature
  • Page 74 – M3900 Series key descriptions
  • Page 87 – Installation
  • Page 88 – To install the M3900 Series Meridian Digital Telephones; Telephone positions; The M3903 and M3904 can be wall mounted usingthe optional; CAUTION
  • Page 89 – To wall mount the telephone
  • Page 90 – Accessory keying
  • Page 91 – To install the Analog Terminal Adapter
  • Page 92 – Refer to the manufacturer’s documentation for complete
  • Page 93 – Flashing red; indicates that the ATA is operatingnormally. For; Solid red; indicates that the ATA is not operatingnormally. Contact; Red light off; indicates that there is no power going to the ATA or
  • Page 94 – Table 13 shows prompts and responses when configuring the ATA.; To install Personal Directory PC Utility software
  • Page 95 – To install the Key-based Expansion Module Accessory
  • Page 97 – Thread the cable through the routing clips on both modules.; To install the Single KBAFootstand
  • Page 98 – To install the Expansion KBAFootstand; To install the Display-based Expansion Module
  • Page 99 – Nortel Networks recommends that a systems administrator
  • Page 101 – Headset options
  • Page 102 – To install the FDHF cartridge; Insert the FDHF cartridge into one of the ACM ports.
  • Page 105 – Environmental and safety considerations; Digital Telephone Line Engineering
  • Page 106 – Temperature and humidity
  • Page 107 – Safety and Electromagnetic Compatibility
  • Page 108 – Headset considerations
  • Page 109 – Line engineering; Digital Telephone Line; M3900 set power consumption
  • Page 111 – Appendix A: Flash Download procedure
  • Page 113 – Feature overview; Up to four intervals per day can be specified (start time, length)
  • Page 114 – Flash Download Procedure overview
  • Page 121 – Determining software, M3900 PSWV, or firmware versions; X11 software versions
  • Page 122 – Press the “Options” key on the M3900 set
  • Page 123 – Detailed Flash Download procedure:
  • Page 124 – Individual downloads (Use individual commands in LD 32)
  • Page 125 – Display 1; D o w n l o a d i n g F i r m w a r e
  • Page 126 – System Messages
  • Page 127 – v is the PSW version
  • Page 128 – Try to download to the card usingthe appropriate enable command.
  • Page 129 – – Configure the system-wide Flash Download parameters.
  • Page 131 – Single-Set Flash Download; - initiate flash download for this unit. For; System-wide Flash Download
  • Page 132 – initiate system-wide flash download
  • Page 133 – Table 17 shows the estimated Flash Download times.; Print Firmware Versions on M3900 Sets
  • Page 135 – Query Disk Firmware Versions
  • Page 137 – The followingnotes apply to Table 18:
  • Page 138 – For Column 4 labeled; Flash Download advisements
  • Page 140 – While a system-wide flash download operation is in progress:
  • Page 141 – If the force option is used with the FDLS command, all sets in the
  • Page 142 – PSDL Installation Procedure; Installation procedures for Options 61C, 81, and 81C
  • Page 143 – Table 19 summarizes the required steps to perform this procedure.; Perform a data dump; to load the program; EDD; to begin the data
  • Page 144 – STAT the hardware
  • Page 145 – STAT; Install software on Core/Net 1
  • Page 147 – From the main menu, choose the following:; Switch call processing to Core/Net 1; Call processingis now switched from Core/Net 0 to Core/Net 1.
  • Page 148 – Install software on Core/Net 0
  • Page 149 – When the Install Menu is displayed, select the followingoption:
  • Page 150 – Exiting split mode
  • Page 152 – Synchronize the hard disks
  • Page 153 – Install procedure for Option 51C; Table 20 summarizes the required steps to perform this procedure.; When EDD000 appears on the terminal, enter:
  • Page 154 – Install PSDL File
  • Page 155 – The PSDL Installation Menu appears. Select:; Test Call Processing; Check attendant console activity.
  • Page 156 – Complete the upgrade
  • Page 157 – The Utilities menu displays:
  • Page 158 – Specify drive name for 3900 series language set files in PCMCIA; Install Procedures for 81C Pentium II Call Processor
  • Page 159 – Table 21 summarizes the required steps to perform this procedure.
  • Page 160 – TEST CMDU; Check that Core 0 is active; SCPU; Split the Cores
  • Page 161 – Install PSDL file on Core/Net 1; Place the CP PII Install disk into the MMDU floppy drive of Core 1.; Testing partition 2
  • Page 162 – The Main Install menu appears.Select the following options:; CUTOVR; Tell Core 1 to warm start and take over call processing.
  • Page 163 – Place the CP PII Install disk into the MMDU floppy drive of Core 0.
  • Page 164 – percent done... 1 percent done... 99 percent done... 100 percent done
  • Page 166 – Commands for System wide Flash Download of M3900 sets; – Configure parameters for System-wide Flash Download.
  • Page 168 – – Flash Download commands.
  • Page 171 – List of terms
  • Page 173 – SCPW; Station Controlled Password, part of station configuration; TN; Terminal Number; VOT; Virtual Office Terminal
  • Page 176 – Meridian 1
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Meridian 1

M3900 Series Meridian Digital
Telephones

Description, Installation and Administration

Document Number: 553-3001-216
Document Release: Standard 5.00
Date: January 2002

Year Publish FCC TM

Copyright ©1999–2002 Nortel Networks
All Rights Reserved

Printed in Canada

Information is subject to change without notice.Nortel Networks reserves the right to make changes in design
or components as progress in engineering and manufacturing may warrant.This equipment has been tested
and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the
radio interference regulations of Industry Canada.These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.This equipment
generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at their own expense.

SL-1 and Meridian 1 are trademarks of Nortel Networks.

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Summary

Page 3 - Revision history

Page 3 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 4 Revision history January 2002 Standard 5.00. Up-issued to include content for Meridian 1 Release 25.40 andM3900 Phase III. April 2000 Standard 4.00. This is a global document and is up-issued for X1...

Page 5 - Contents

Page 5 of 174 M3900 Series Meridian Digital Telephones Description, Installation and Administration 10 Contents About this document . . . . . . . . . . . . . . . . . . . . . . . 11 Related documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Functional descrip...

Page 8 - Line eng ineering

Page 8 of 174 Contents 553-3001-216 Standard 5.00 January 2002 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 To install the M3900 Series Meridian Digital Tele...

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