Page 3 - WARNING: This hearing aid should not cause pain
WARNING: When to See a DoctorIf you have any of the problems listed below, please see a doctor, preferably an ear-nose-throat doctor (an ENT). • Your ear has a birth defect or an unusual shape. • Your ear was injured or deformed in an accident. • You saw blood, puss, or fluid coming out of your ear ...
Page 5 - CONTENTS; our ear, injury from
CONTENTS Getting Started .............................................................................................8What’s Inside ...................................................................................................9Getting to Know Engage ® .............................................
Page 6 - Engage®
Hard Case Getting Started 1. Get familiar with the Engage® and what’s in the box 2. Download the Lucid Hearing App from the App Store onto your mobile device. 3. Pair the hearing aids to your mobile device 4. Select tips for a perfect fit 5. Put the hearing aids on your ears 6. If fit needs further ...
Page 7 - INSERTION: Remove the adhesive; *Based on typical streaming usage of less than 2 hours per day
Batteries Getting to Know Engage ® Microphones Tube Receiver Tip Battery Toggle Switch Wax Stop Your hearing aid is powered by a #13 battery and for the best performance we recommend using a zinc-air bettery. INSERTION: Remove the adhesive label from the battery and wait thirty seconds for the air t...
Page 8 - Wearing Your New Hearing Aids; The following steps show how to insert your hearing aids:
Wearing Your New Hearing Aids 1 2 When inserting your hearing aids for the first time, there can be feedback (whistling) if your hearing aids are not fully inserted. We suggest you practice inserting them with the battery door slightly open until you have perfected this process. The adjustment perio...
Page 9 - How to Adjust Volume Manually; UP; Download the Lucid Hearing App; Lucid Hearing App
How to Adjust Volume Manually You can adjust the hearing aids manually with the toggle switch. A quick press of the toggle switch UP or DOWN will adjust the volume up/down. You will hear double tones indicating the volume has been adjusted. If you do not hear tones, this indicates you have reached t...
Page 10 - How to Change Programs Manually; Programs
How to Change Programs Manually Press and hold the toggle switch UP or DOWN for 2 seconds to progress to a different program. You will hear a notification alerting you that you are on a different program. Press and hold again to cycle through the programs. PRESS UP PRESS DOWN Programs The easiest wa...
Page 12 - How to Change or Remove the Concha Lock; Locate the; Instructions for removing/replacing
How to Change or Remove the Concha Lock The Concha Lock attaches to the receiver to position the receiver securely in the ear. If a new Concha Lock is needed for comfort or fit, they can be ordered at engagehears.com or call 866-202-2527. Locate the Concha Lock. Grasp the Concha Lock with thumb and ...
Page 13 - Cleaning Tool; Keep your hearing aids as clean as
Care and Cleaning Instructions How to Clean Engage ® Hearing Aids Cleaning Tool Use wire loop to clean wax from tips Use brush to clean off wax and dirt Brush microphone openings Brush around rocker switch Brush Wire Loop Important: Keep your hearing aids as clean as possible to maintain maximum per...
Page 14 - Replacing Wax Stop; Your Engage® Hearing Aids have a wax stop in the tip to; Replacement End; Before removing the wax stop, be
Replacing Wax Stop Your Engage® Hearing Aids have a wax stop in the tip to prevent wax from getting inside the speaker. You should check daily for any obstruction to the wax stop. If you see wax inside you can replace it using the instructions on the next page. Wax Stop Replacement Tool Replacement ...
Page 15 - CLOSED; Improper replacement of ear tips could result
Choosing the Correct Ear Tip Replacing the Ear Tips We have included a number of different dome tips for you to find the perfect fit. The tip should fit snuggly enough to seal the ear, while not being uncomfortably too tight. Some experimentation may be necessary. You will notice there are two types...
Page 16 - Replacing the Tubes; Improper removal or insertion
Replacing the Tubes 3 1 2 3 1 2 3 1 2 Grip the old tube on the sides of the clear plastic connector firmly. Pull tube straight out until fully detached. Do not twist or pull on the flexible tube itself. To replace the tube align the base of the tube with the hearing aid connector and press firmly to...
Page 17 - Troubleshooting; Still have issues? Reach out to us at; Your satisfaction is our number one priority!
ISSUE POSSIBLE CAUSE SOLUTIONS Whistling/ Feedback Replace dome tip with a new tip Talk to your doctor or a hearing healthcare professional about how to best clean your ears Tip not inserted properly Reinsert hearing aid tip Dome tip damaged or is the wrong size Wax build-up in the ear canal Hearing...
Page 18 - Technical Data; Please do not attempt to make; • Remove batteries when hearing aids will not be in use for; Warranty
Technical Data Warranty Warning: Please do not attempt to make repairs yourself. Doing so could cause additional damage and will void any warranties. Lucid Hearing OTC products are risk free with a 60 day return period and a 1 year manufacturer’s warranty. To file a claim please call us at 866-458-8...
Page 19 - Compliance; Environmental Conditions
FCC statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and; (2) This device must accept any interference received, including interference that may cause undesired operation FCC ID: 2A...
Page 20 - Battery Safety
WARNING: Risk of Fire and Burns. Do not Open, Crush, Heat above 60°C/131°F or incinerate. Do not short circuit. If bulges severely, discontinue use. Visit http://www.poison.org/prevent/battery.asp to learn more important information about battery safety. If a battery or hearing instrument is swallow...