Page 2 - Table of Contents
Locks and Security 144 Locks 151 Anti-theft system 165 Seating and Safety Restraints 170 Seating 170 Safety restraints 192 Airbags 207 Child restraints 222 Tires, Wheels and Loading 240 Tire information 242 Tire inflation 244 Tire Pressure Monitoring System (TPMS) 257 Vehicle loading 263 Trailer tow...
Page 3 - Copyright © 2010 Ford Motor Company
Customer Assistance 355 Reporting safety defects (U.S. only) 361 Reporting safety defects (Canada only) 362 Cleaning 363 Maintenance and Specifications 372 Engine compartment 374 Engine oil 378 Battery 382 Engine coolant 384 Fuel information 391 Air filter(s) 409 Part numbers 413 Maintenance product...
Page 4 - CONGRATULATIONS; Additional owner information is given in separate publications.; SAFETY AND ENVIRONMENT PROTECTION; Introduction
CONGRATULATIONS Congratulations on acquiring your new Ford Motor Company product.Please take the time to get well acquainted with your vehicle by readingthis handbook. The more you know and understand about your vehicle,the greater the safety and pleasure you will derive from driving it. For more in...
Page 5 - Engine exhaust, some of its constituents, and; PERCHLORATE MATERIAL; Trailer towing
Protecting the environment We must all play our part inprotecting the environment. Correctvehicle usage and the authorizeddisposal of waste, cleaning andlubrication materials are significantsteps towards this aim. Information in this respect is highlighted in thisguide with the tree symbol. CALIFORN...
Page 6 - NEVER; SYNC
SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered byyour vehicle’s New Vehicle Limited Warranty, refer to the Warranty Guide that is provided to you along with your Owner’s Guide. Special instructions For your added safety, your vehicl...
Page 8 - Driving while distracted can result in loss of vehicle
involving the deployment of an airbag or, in certain vehicles, theactivation of the fuel pump shut-off. Certain versions or updatesto 911 Assist may also be capable of being used to electronicallyor verbally provide to 911 operators the vehicle location (such aslatitude and longitude), and/or other ...
Page 10 - Vehicle Symbol Glossary
These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Airbag - Front Airbag - Side Child Seat LowerAnchor Child Seat TetherAnchor Brake System Anti-Lock Brake System Parking Brake System Brake Fluid -Non-Petroleum Based P...
Page 12 - WARNING LIGHTS AND CHIMES; Some warning lights are; Instrument Cluster
WARNING LIGHTS AND CHIMES Warning lights and gauges can alert you to a vehicle condition that maybecome serious enough to cause extensive repairs. A warning light mayilluminate when a problem exists with one of your vehicle’s functions.Many lights will illuminate when you start your vehicle to make ...
Page 14 - Maintenance and Specifications; Brake system warning light:; BRAKE
Solid illumination after the engine is started indicates the on-boarddiagnostics system (OBD-II) has detected a malfunction. Refer to On-board diagnostics (OBD-II) in the Maintenance and Specifications chapter. If the light is blinking, engine misfire is occurring which coulddamage your catalytic co...
Page 15 - OFF
Airbag readiness: If this light fails to illuminate when the ignition isturned on, continues to flash orremains on, have the systemserviced immediately by your authorized dealer. A chime will sound ifthere is a malfunction in the indicator light. Safety belt: Reminds you to fasten your safety belt. ...
Page 16 - Headlamps on warning chime:
Adaptive cruise control (ACC)(if equipped): Illuminates when ACC is engaged while following avehicle. Refer to Adaptive cruise control in the Driver Controls chapter for more information. Speed control: Illuminates when the speed control is engaged orwhen the ACC is engaged withoutfollowing a vehicl...
Page 17 - Engine fluid temperature management
Message center activation chime: Sounds when some warning messages appear in the message center display for the first time. GAUGES Speedometer: Indicates the current vehicle speed. Engine coolant temperaturegauge: Indicates engine coolant temperature. At normal operatingtemperature, the needle will ...
Page 18 - MESSAGE CENTER
WARNING: Never remove the coolant reservoir cap while the engine is running or hot. Fuel gauge: Indicates approximately how much fuel is leftin the fuel tank (when the ignitionis on). The fuel gauge may varyslightly when the vehicle is inmotion or on a grade. The FUEL icon and arrow indicateswhich s...
Page 19 - Info; UNITS
The message center display is located in the instrument cluster. Info Press the INFO button repeatedly tocycle through the following features: TRIP A/B Registers the distance of individual journeys. Press and release INFOuntil the A or B trip appears in the display (this represents the tripmode). Pr...
Page 20 - TIMER; System check and vehicle feature customization; RESET FOR SYSTEM CHECK
• Variations in top-off procedure from one fill-up to another • Rounding of the displayed values to the nearest 0.1 gallon (liter) To determine your average highway fuel economy, do the following: 1. Drive the vehicle at least 5 miles (8 km) with the speed controlsystem engaged to display a stabiliz...
Page 23 - Temporary mobility kit
BLIND SPOT (if equipped) The blind spot information system (BLIS 威 ) is designed to assist the driver by monitoring the side areas of the vehicle. Press RESET to turn it off or on. CROSS TRAFFIC (if equipped) The cross traffic alert (CTA) system is designed to assist and warn thedriver when backing ...
Page 26 - Driving; INTKEY COULD NOT PROGRAM; Locks and
AWD OFF (if equipped) — Displayed when the AWD system has been automatically disabled to protect itself. This is caused by operating thevehicle with the compact spare tire installed or if the system isoverheating. The AWD system will resume normal function and clear thismessage after driving a short...
Page 29 - CROSS TRAFFIC NOT AVAILABLE (if equipped)
BLIND SPOT SYSTEM FAULT (if equipped) — Displayed when a fault with the blind spot information system has occurred. Contact yourauthorized dealer as soon as possible. CROSS TRAFFIC SYSTEM FAULT (if equipped) — Displayed when a fault with the cross traffic alert system has occurred. Contact yourautho...
Page 32 - Entertainment Systems
AUDIO SYSTEMS Mobile media system WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that maytake their focus off the road. Your primary responsibility is the safeope...
Page 33 - TUNE
2. PHONE: Press PHONE to access SYNC 威 phone features. Refer to your SYNC 威 supplement for more information. 3. CLIMATE: Press CLIMATE to access the climate menu. Press thebutton while the climate menu isactive to step through the climate menu tabs of Front Zone and RearZone. 4. (Eject): Press (Ejec...
Page 34 - Memory presets: In radio and
10. SCAN: Press for a brief sampling of radio stations, satelliteradio channels, CD, Jukebox or UserDevice tracks. 11. VOL (On/off/volume): Press to turn the system on/off. Turn to adjust the volume. 12. Memory presets: In radio and satellite radio mode (ifactivated): Press 1-6 to access your previo...
Page 35 - Driving restrictions; Home screen
• Display area: The interactive screen that is activated by finger touch and changes depending on current system operation. Graphicalbuttons are displayed in this area depending on the current screen foryou to make choices. Driving restrictions In order to prevent the system from distracting you whi...
Page 38 - System menu features; Display options
System menu features Your system has many menu features such as allowing you to adjust thetouchscreen brightness, adjusting the time and languages, adjusting thefeedback and system settings. To access, press the MENU hard button. Display options 1. Press the MENU hard button. 2. Select the ‘Display’...
Page 39 - Feedback settings; Touch screen button beep:; System settings; Restore factory default settings:; Valet mode
Feedback settings 1. Press the MENU hard button. 2. Select the ‘Feedback Settings’ tabon the touchscreen. Select from thefollowing display options: • Touch screen button beep: Select to have the system sound a tone when a selection is made on the touchscreen. • Voice volume: Press to increase (+) or...
Page 40 - The PIN can be reset by simultaneously pressing and holding; Setting the clock; time and select AM or PM.
2. Select the ‘Valet Mode’ tab on thetouchscreen. Press ‘Enable ValetMode’. 3. Enter a four digit PersonalIdentification Number (PIN) andpress ‘Enter’. The system will askyou to re-enter the PIN. Onceentered, select ‘Enable’ to activateValet mode. The system is thenlocked until the correct four digi...
Page 41 - THX audio system — if equipped; certified premium audio
Format: Press to select between 12 hour and 24 hour format. Time Zone: Press to select your time zone. Note: The system does not implement daylight savings time. Restore defaults: Select ‘Reset’ to reset to the default settings. THX audio system — if equipped Your vehicle may be equipped withthe THX...
Page 44 - Playing a CD or MP3 disc; Compress
• Artist Alert: Press to store the artist information currently displayed in the Artist Field. When that artist is played again, the system willalert you with a pop-up. • Alert On/Off: Press to enable/disable the audio and visual song and artists alerts. Show Presets: Press to display presets at the...
Page 45 - SEEK; Playing a DVD in the system
: Press to access the previous track. Press and hold to reverse in the current track. / (Play/Pause) : Press to play or pause the current track. : Press to access the next track. Press and hold to advance within the current track. Press SEEK hard button to listen to the next ( ) or previous ( ) trac...
Page 46 - Jukebox
Settings: Allows you to adjust the certain settings of the DVD player, such as: • Video Display Settings: Press to adjust the brightness and contrast. You can also choose to return to the default settings by pressing‘Restore Default’. • Audio Language: Press to select which language you would like t...
Page 51 - Rear zone/climate control; Climate; Calendar
The screen will show you theselected playing media of both DVDheadrest systems and headsets (Aand B). To make adjustments,ensure that the correct system (Aor B) is highlighted. The appropriatecontrols will appear to allow you tomake adjustments to your currentplaying media. • (Reverse): Press for re...
Page 53 - Sound features; Press the appropriate tab to select from:
Select ‘Driving Restriction’ at thetop of the screen to view thesystem’s driving restriction. Select ‘SYNC Voice Commands’ atthe top of the screen. Whenselected, the system will show you abrief listing of possible voicecommands in that specific mode. Sound features The sound menu allows you to acces...
Page 54 - Press to adjust the; SCV
Balance/Fade: Press to adjust the sound between the left and rightspeakers (Balance) and to adjustthe sound to the front and rearspeakers (Fade). SCV (Speed compensated volume): With this feature on, the radiovolume changes automatically withvehicle speed to compensate forroad and wind noise. Select...
Page 55 - FCC Compliance
Visualizer: Press to turn the audio visualizer display on or off. Note: Turning the visualizer setting to off will not remove the visualizeron the home screen. You will needto select a different view in order toremove the visualizer. THX Demo (if equipped): Select this tab to activate the THX audiod...
Page 60 - To play your portable music player using the auxiliary input jack:; Begin with the vehicle parked and the radio turned off.
device to the audio system.If your vehicle is equipped with a navigation system, refer to Auxiliary input jack section in the Audio Features chapter of your Navigation System supplement. Required equipment: 1. Any portable music player designed to be used with headphones 2. An audio extension cable ...
Page 61 - USB port; GENERAL AUDIO INFORMATION
3. If the music sounds distorted at lower listening levels, turn theportable music player volume down. If the problems persists, replace orrecharge the batteries in the portable music player. 4. The portable music player must be controlled in the same mannerwhen it is used with headphones as the AIJ...
Page 62 - Radio reception factors:; There are three factors that can affect radio reception:
Radio reception factors: There are three factors that can affect radio reception: • Distance/strength: The further you travel from an FM station, theweaker the signal and the weaker the reception. • Terrain: Hills, mountains, tall buildings, power lines, electric fences,traffic lights and thundersto...
Page 63 - Audio system warranty and service; Refer to the; MP3 track and folder structure; Sample MP3 structure
Do not use any irregular shapedCDs or discs with a scratchprotection film attached. CDs with homemade paper(adhesive) labels should not beinserted into the CD player asthe label may peel and cause theCD to become jammed. It isrecommended that homemadeCDs be identified withpermanent felt tip marker r...
Page 64 - SIRIUS
Sample MP3 structure If you are burning your own MP3discs, it is important to understandhow the system will read thestructures you create. While variousfiles may be present, (files withextensions other than mp3), onlyfiles with the .mp3 extension will beplayed. Other files will be ignoredby the syst...
Page 65 - Satellite radio reception factors; You will need your
Satellite radio reception factors • Antenna obstructions: For optimal reception performance, keep theantenna clear of snow and ice build-up and keep luggage and othermaterial as far away from the antenna as possible. • Terrain: Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, p...
Page 67 - FAMILY ENTERTAINMENT DVD SYSTEM (IF EQUIPPED); Quick start; To play a DVD
FAMILY ENTERTAINMENT DVD SYSTEM (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that maytake their focus off the road. Your primary responsibility is...
Page 68 - To watch a DVD playing in the other headrest system:; Press MEDIA
Note: The system goes into dual play mode when it is turned on. Audio from the DVD system will not play over the rear two speakers until dualplay mode is turned off. When dual play mode is turned on, the audiosound plays over the front two speakers until dual play mode is turnedoff. Note: Each headr...
Page 70 - DVD player controls
DVD player controls 1. / (Play/Pause): Press to play or pause a CD, DVD or flash/thumb drive track.2. (Stop): Press to stop the current DVD, CD/MP3, or flash/thumb drive track.3. (Eject): Press to eject a disc from the DVD system. 4. MENU: When playing a DVD, press MENU to enter the DVD disc (root) ...
Page 72 - Remote control; Each headrest monitor is labeled with an identifier (either A or B)
Remote control Unless otherwise stated, all operations can be carried out with theremote control. Always point the remote control directly at the player.Ensure that there are no obstructions between the remote and player.Press the MON A B control to select either Monitor A or Monitor B. Note: Each h...
Page 73 - SETUP; Setup Menu
cursor controls advance to the next or previous station when accessingthe radio tuner in dual play mode (AM/FM/SR). 3. DISPLAY: Press to access the on-screen display of title track, chapter and time elapsed. 4. RETURN: Press to return to the previous menu screen. 5. SETUP : Press to access the setup...
Page 74 - Single play/Dual play; SUBTITLE
15. MEDIA for Monitor A: In Dual Play mode, press MEDIA repeatedly to select from the possible media sources: (Monitor A, Monitor B, AM,FM1, FM2, SR1, SR2, SR3 (satellite radio, if equipped), Disc, Jukebox (ifequipped) and SYNC 威 (if equipped). The selected media type will display on the screen. Whe...
Page 75 - Battery replacement; Headphones; Wireless headphones
Battery replacement Batteries are supplied with theremote control unit. Since allbatteries have a limited shelf life,replace them when the unit fails tocontrol the DVD player. Remove the screw and unlatch the battery cover to access the batteries. The remote control unit uses two AAA batteries which...
Page 76 - Wired Headphones; To install the batteries,; remove; To operate the headphones:; Adjust the volume control to the desired listening level.
where indicated on the left and right hand sides of the system. Refer to Wired Headphones following. To install the batteries, remove the screw on the cover and removethe cover. Then, gently lift the topof the cover away from the housingto expose the battery compartment. When replacing the batteries...
Page 77 - Operation; Single play/dual play
Ensure that the headphones are turned off when not in use. Afterapproximately one minute of not being in use (no infrared signal isreceived), the wireless headphones will automatically turn off. They willalso turn off after two hours of continuous use as a power save feature.If this happens, simply ...
Page 78 - You can access dual play mode in any of the following ways:
Dual Play: Dual play is when the rear seat passengers choose to listen to a different playing media than the front seat passengers. With theDVD and rear seat controls turned on, the rear seat passengers maychoose to listen to: Monitor A, Monitor B, AM, FM1, FM2 SR1, SR2, SR3(satellite radio, if equi...
Page 79 - Setup menu options
Radio interaction: If your vehicle is equipped with a non-touchscreen audio system, you can press AUX on the radio repeatedly until DVDappears in the display. Then, press MENU to access HEADPHONESON/OFF, REAR ZONE CONTROL ON/OFF and other options. Turn theTUNE control to select ON/OFF for HEADPHONES...
Page 80 - OSD language
Aspect ratio (TV display type) This screen allows you to select theviewing size and shape of the videodisplayed on the LCD screen. This isdisc dependent feature.To access: 1. Press SETUP on the remote to access the menu options. 2. Press / to ’highlight’ the monitor icon. (A disc will appear beneath...
Page 81 - Angle mark
2. Press / to ’highlight’ the monitor icon. (A disc will appear beneath the icon signifying it is the current selection.) 3. Press to select and enter the OSD language menu. 4. When OSD Lang is highlighted, press to access the menu. 5. Press / to select from all available languages. 6. When the desi...
Page 83 - FULL; presses are ignored by the radio and the FES except for load.
4. Press / to chose from Sharpness, Brightness, Contrast, Gamma (Color), Hue, Saturation and Luma-Delay. General setup — screen exit To exit the setup screen: 1. Press / to ’highlight’ the “X” icon. (A disc will appearbeneath the icon signifying it is thecurrent selection.) 2. Press ENTER on the rem...
Page 84 - General information; DVDs are formatted by; Safety information
General information Note: DVDs are formatted by regions. US and Canada systems canonly play region 1 DVDs and Mexicosystems can only play region 4DVDs. Systems sold in vehiclestargeted for other parts of the worldwould have different regions. If aplayback problem is encountered,please ensure that yo...
Page 86 - Environmental extremes
Federal Communication Commission (FCC) Compliance Changes or modifications not approved by Ford Lincoln-Mercury couldvoid user’s authority to operate the equipment. This equipment has beentested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules. Th...
Page 87 - Your vehicle is equipped with SYNC
Foreign substances Exercise care to prevent dirt and foreign objects from entering the DVDplayer compartment. Be especially careful not to spill liquids of any kindonto the media controls or into the system. If liquid is accidentallyspilled onto the system, immediately turn the system OFF and consul...
Page 88 - Climate Controls
DUAL ZONE AUTOMATIC TEMPERATURE CONTROL Climate system without navigation system shown; with navigation similar. Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter. 1. Climate: Press to control the climate control system throug...
Page 89 - Passenger cooled seat:
6. Defrost: Distributes outside air through the windshield defroster vents and de-mister vents. Can be used to clear the windshield of fogand thin ice. The system will automatically provide outside air to reducewindow fogging. Press this button again to return to the previous air flowselection. 7. P...
Page 91 - VOICE COMMANDS IN CLIMATE MODE; Voice commands in climate mode; Operating tips
Max A/C – Distributes recirculated air through the instrument panel vents to cool the vehicle. This re-cooling of the interior air is moreeconomical and efficient. Recirculated air may also help reduceundesirable odors from entering the vehicle. Press MAX A/C again fornormal operation. Rear Zone Pow...
Page 92 - and; To aid in side window defogging/demisting in cold weather:; Adjust the temperature control to maintain comfort.
• Remove any snow, ice or leaves from the air intake area at the base ofthe windshield. • To improve the A/C cool down, drive with the windows slightly openfor 2–3 minutes after starting the vehicle or until the vehicle has“aired out.” • A small amount of air may be felt from the floor vent regardle...
Page 93 - AUXILIARY CLIMATE CONTROL; Rear seats; Temperature selection:
AUXILIARY CLIMATE CONTROL 1. Fan control: Turn to select the desired fan speed or choose the following. • O (Off): Select to shut the rear climate system off • AUTO: Select to activate automatic control of the fan speed. The system will automatically determine fan speed in order to reach andmaintain...
Page 95 - HEADLAMP CONTROL; Turns on the parking lamps,; Adaptive headlamps; The system has a power-up; Lights
HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps, licenseplate lamps and tail lamps. Turns the low beam headlamps on. Adaptive headlamps The headlamp beams move in the same direction as the steering wheelwhich provides more visibility when driving around curve...
Page 96 - Autolamp control; If the vehicle is equipped with autolamps it will have the
Autolamp control The autolamp system provides lightsensitive automatic on/off control ofthe exterior lights normallycontrolled by the headlamp control. • To turn autolamps on, rotate thecontrol clockwise to . • To turn autolamps off, rotate thecontrol counterclockwise to . The autolamp system also k...
Page 97 - Auto high beams
Fog lamp control With the ignition on, the fog lampscan be turned on when theheadlamp control is pulled towardyou and is in any of the followingpositions: • Parking lamps • Low beams • Autolamps (when active) The fog lamp indicator light willilluminate when the fog lamps have been turned on. The fog...
Page 98 - Enabling/disabling auto high beams; Message center; Activating high beams
Scenario 2: Conditions - The automatic high beam system is set to ON in the message center. The headlamp switch is in (auto lamps). The automatic high beam system has not turned the high beams on. Operation - The high beam switch can be used to turn the high beams on. They will then remain on until ...
Page 100 - Troubleshooting; Pull and release to activate.
Note: The programming sequence will end if either of the followingoccur: • The vehicle speed is not zero. • The battery voltage is out of normal range. Troubleshooting If the automatic high beam camera becomes blocked, the high beamsmay not come on automatically. They will only activate when they ar...
Page 101 - PANEL DIMMER CONTROL; If the battery is disconnected, discharged, or a new battery is; AIMING THE HEADLAMPS
• the transmission must be out of the P (Park) position. WARNING: Always remember to turn on your headlamps at dusk or during inclement weather. The Daytime Running Lamp (DRL) system does not activate the tail lamps and generally may notprovide adequate lighting during these conditions. Failure to a...
Page 105 - The ambient lights will stay on until the ignition is placed in the; BULB REPLACEMENT; Examples of acceptable condensation are:
Press and release this control tocycle through the intensity settings. The lights come on whenever the ignition is in either on or in theaccessory position and the parking lamps or headlamps are on. Note: The ambient lights will stay on until the ignition is placed in the off position and either of ...
Page 106 - Replacing HID headlamp bulbs (if equipped)
Using the right bulbs Replacement bulbs are specified in the chart below. Headlamp bulbsmust be marked with an authorized “D.O.T.” for North America and an“E” for Europe to ensure lamp performance, light brightness and patternand safe visibility. The correct bulbs will not damage the lamp assemblyor...
Page 108 - Courtesy wipe feature:; Driver Controls
MULTI-FUNCTION LEVER Windshield wiper: Rotate the end of the control away from you toincrease the speed of the wipers;rotate towards you to decrease thespeed of the wipers. Rain sensing wipers: The rain sensing wipers will automaticallyactivate when moisture is presenton the windshield and the multi...
Page 109 - Do not operate the washer when the washer reservoir is empty.; Windshield wiper rainlamp feature
Note: Do not operate the washer when the washer reservoir is empty. This may cause the washer pump to overheat. Check the washer fluidlevel frequently. Do not operate the wipers when the windshield is dry.This may scratch the glass, damage the wiper blades and cause the wipermotor to burn out. Befor...
Page 110 - ILLUMINATED VISOR MIRROR; To stow the visor back into; OVERHEAD CONSOLE
The tilt function is adjusted by moving the control up or down. During easy exit, when the ignition is switched off, the column will moveto the full in and up position. When the ignition is put in accessorymode, the column will return to the previous setting. WARNING: Never adjust the steering wheel...
Page 111 - The compass heading is displayed in the touchscreen.; CENTER CONSOLE; Use only soft cups in the cupholder. Hard objects
Storage compartment The storage compartment may beused to store a pair of sunglasses.Press the release area on the rearedge of the bin door to open thestorage compartment. The door willopen to the full open position. ELECTRONIC COMPASS The compass heading is displayed in the touchscreen. CENTER CONS...
Page 112 - Second row center console features (if equipped); Utility compartment
Second row center console features (if equipped) The second row center consoleincorporates the following features: • Flip forward armrest to provide aflat load floor • Utility compartment • Cupholders • Refrigerator unit (if equipped) inthe utility compartment. Refer to Console refrigerator/freezer....
Page 113 - Cleaning and maintenance; Under certain conditions, condensation on the inside walls of the
Refrigerator: Briefly press and hold the COOL side of thecontrol.The indicator light on thecool side of the switch willilluminate and the indicator light onthe freeze side will glow when therefrigerator is active. When in coolmode the temperature will cool toapproximately 41°F (5°C). Brieflypress an...
Page 117 - Global close windows; Security override; the window will travel up with no bounce-back or pinch
Global close windows You can close the vehicle’s windows by using the control on the remote transmitter.Press and hold the control on the transmitter to close the windows. Note: The ignition must be off and the accessory delay feature must not be activated in order for this feature to operate. Note:...
Page 118 - INTERIOR MIRROR; Automatic dimming interior rear view mirror; A rear center passenger and/or raised rear center headrest (if; EXTERIOR MIRRORS; Do not adjust the mirror while the vehicle is in
INTERIOR MIRROR The interior rear view mirror has two pivot points on the support armwhich lets you adjust the mirror up or down and from side to side. WARNING: Do not adjust the mirror while the vehicle is in motion. Automatic dimming interior rear view mirror The interior rear view mirror and a dr...
Page 119 - Automatic dimming feature; Heated outside mirrors
To adjust your mirrors: 1. Rotate the control clockwise toadjust the right mirror and rotatethe control counterclockwise toadjust the left mirror. 2. Move the control in the directionyou wish to tilt the mirror. 3. Return to the center position to lock mirrors in place. Memory mirrors (if equipped) ...
Page 120 - Front seating; SPEED CONTROL
Signal indicator mirrors When the turn signal is activated,the outer portion of the appropriatemirror housing will blink. This provides an additional warningto other drivers that your vehicle isabout to turn. POWER ADJUSTABLE FOOT PEDALS The accelerator and brake pedalshould only be adjusted when th...
Page 121 - Using speed control; Setting speed control
Using speed control The speed controls are located on the steering wheel. The followingbuttons work with speed control: RESUME: Press to resume a set speed. SET +: Press to increase the set speed. SET –: Press to decrease the set speed. OFF/ON: Press to turn speed control off or on. Setting speed co...
Page 123 - Setting adaptive cruise control
WARNING: Always pay close attention to changing road conditions, especially when using Adaptive Cruise Control. Adaptive Cruise Control cannot replace attentive driving. Failing tofollow any of the warnings below or failing to pay attention to the roadmay result in a collision, serious injury or dea...
Page 124 - Following a vehicle; Setting the gap distance
3. Press and release the SET +control. The vehicle speed will bestored in the memory and themessage center will display SETXXX MPH (your desired speed). 4. Take your foot off the acceleratorpedal. 5. The green cruise indicator light on the instrument cluster willilluminate if there are no vehiclesde...
Page 125 - immediate; The brakes may emit a sound when they are being modulated by
The vehicle brakes will be automatically applied to slow the vehicle tomaintain a safe distance between the vehicle in front. The maximumbraking which is applied by the ACC system is limited and can beoverridden by the driver applying the brakes. If the ACC system predicts that itsmaximum braking le...
Page 130 - Blocked sensor; Cause; Do not use ACC when towing a trailer with brake
Blocked sensor If a message regarding a blockedsensor is displayed, the radar signalsfrom the sensor have beenobstructed. The sensor is locatedbehind a fascia cover near the driverside of the lower grille. When theradar signals are obstructed, avehicle ahead cannot be detectedand the ACC will not fu...
Page 132 - Navigation System
Navigation system/SYNC 威 hands free control features (ifequipped) Press control briefly until the voice icon appears on the Navigation display to use the voicecommand feature. Press to activate phone mode or answer a phone call. Press andhold to exit phone mode or end call. For further information o...
Page 133 - To close the panoramic Vista RoofTM and power sunshades:
The panoramic Vista Roof™ and power sunshade are equipped with anautomatic, one-touch, express opening feature. To stop motion at anytime during the one-touch operation, press the control a second time. To open power sunshades andpanoramic Vista Roof™: Press and release the control to open the sunsh...
Page 134 - Programming; Do not program HomeLink
UNIVERSAL GARAGE DOOR OPENER (IF EQUIPPED) Your vehicle may be equipped with a universal garage door opener whichcan be used to replace the common hand-held transmitter. HomeLink 姞 Wireless Control System (if equipped) The HomeLink 威 Wireless Control System, located on the driver’s visor,provides a ...
Page 135 - press and hold for five seconds and release
1. Position the end of yourhand-held transmitter 1–3 inches(2–8 cm) away from the HomeLink 威 button you wish to program (locatedon your visor) while keeping theindicator light in view. 2. Simultaneously press and holdboth the chosen HomeLink 威 and hand-held transmitter buttons until the HomeLink 威 i...
Page 136 - every two
Gate Operator & Canadian Programming During programming, yourhand-held transmitter mayautomatically stop transmitting —not allowing enough time forHomeLink 威 to accept the signal from the hand-held transmitter. After completing Step 1 outlined inthe Programming section, replace Step 2 with the f...
Page 137 - Do NOT; POSITIVE RETENTION FLOOR MAT
Erasing HomeLink 姞 buttons To erase the three programmedbuttons (individual buttons cannotbe erased): • Press and hold the two outerHomeLink 威 buttons until the indicator light begins toflash-after 20 seconds. Releaseboth buttons. Do not hold forlonger that 30 seconds. HomeLink 威 is now in the train...
Page 139 - To power open or close the liftgate with the transmitter:; Press
If the liftgate reverses and starts to close after an open request, a fastcontinuous chime indicates excessive load on the gate or a possible strutfailure. If any excessive load is removed and you still have a fasterchime, have the system serviced immediately by your authorized dealer. Do not attemp...
Page 140 - To manually operate the liftgate:
To power open the liftgate withthe outside liftgate controlbutton: 1. Unlock the liftgate with thetransmitter or power door unlockcontrol. If the Intelligent Accesstransmitter is within 3 feet(1 meter) of the liftgate, the liftgatewill unlock automatically. 2. Press the control button locatedon the ...
Page 141 - Resetting the power liftgate:
Obstacle detection: The power liftgate system is equipped with an obstacle detection feature. If the power liftgate is closing, the system will reverse to full open whenit detects an obstacle. A chime will sound three times when an obstacleis detected as the liftgate begins to reopen. Once the obsta...
Page 142 - CARGO AREA FEATURES; Safety restraints
CARGO AREA FEATURES Cargo net (if equipped) The cargo pouch net secureslightweight objects in the cargoarea. Attach the net to the anchorsprovided. Do not put more than50 lb (22 kg) in the net. WARNING: The cargo net is not designed to restrain objects during a collision or heavybraking. Cargo shade...
Page 144 - KEYS; SecuriLock; MYKEYTM; Locks and Security
KEYS Your vehicle is equipped with twointelligent access keys whichoperate the power locks and theremote entry system. The IA keymust be inside the vehicle in orderto activate the push button startsystem. The IA key also contains aremovable mechanical key bladethat can be used to unlock thedriver do...
Page 145 - MyKeyTM restricted features; Standard settings – these settings cannot be changed; Create a MyKeyTM
“administrator key” or admin key. The admin key can be used to create aMyKey™, program optional MyKey™ settings, and clear the MyKey™feature. When the MyKey™ feature is enabled the user can use systemcheck in the message center to see how many MyKeys™ and admin keysare programmed to the vehicle, and...
Page 146 - Programming MyKeyTM Optional Settings
2. Press and release the RESET button. HOLD RESET TO CONFIRMMYKEY will be displayed. 3. Press and hold the RESET button for two seconds until MARK THISAS RESTRICTED is displayed. 4. Wait until KEY RESTRICTED AT NEXT START is displayed. MyKey™ is successfully programmed. Make sure you label it so you...
Page 147 - Check MyKeyTM system status; Using MyKeyTM with remote start systems; Vehicles equipped with traditional keys:
2. Press SETUP until PRESS RESET TO CLEAR MYKEY is displayed. 3. Press and release the RESET button. HOLD RESET TO CONFIRMCLEAR is displayed. 4. Press and hold the RESET button for two seconds until ALL MYKEYSCLEARED is displayed. Check MyKey™ system status The vehicle system check will provide the ...
Page 151 - Keyless; Global open/close windows; Power windows
POWER DOOR LOCKS • Press the control to unlock all doors. • Press the control to lock all doors. Smart unlocks The smart unlock feature is intended to prevent you from unintentionallylocking your IA key inside your vehicle’s passenger compartment. When you lock your vehicle using the driver or passe...
Page 152 - Autolock feature; Deactivating/activating autolock feature
Autolock feature The autolock feature will lock all the doors when: • all the doors are closed, • the ignition is on, • you shift into any gear putting the vehicle in motion, and • the vehicle attains a speed greater than 12 mph (20 km/h). The autolock feature repeats when: • any door is opened then...
Page 153 - Keyless entry keypad autolock enable/disable procedure; horn chirp
6. To enable/disable the autolock feature, press the unlock control, thenpress the lock control. The horn will chirp once if autolock wasdeactivated or twice (one short and one long chirp) if autolock wasactivated. 7. Turn the ignition off. The horn will chirp once to confirm theprocedure is complet...
Page 155 - Keyless entry keypad autounlock enable/disable procedure
Keyless entry keypad autounlock enable/disable procedure 1. Turn the ignition off. 2. Close all the doors. 3. Enter factory–set 5–digit entrycode. 4. Press and hold the 3 • 4. While holding the 3 • 4, press and release the 7 • 8. While still holding the 3 • 4, press and release the 7 • 8 a second ti...
Page 156 - REMOTE ENTRY SYSTEM; Intelligent Access; ALL intelligent access keys
REMOTE ENTRY SYSTEM The intelligent access keys (IA key) comply with part 15 of the FCCrules and with RSS-210 of Industry Canada. Operation is subject to thefollowing two conditions: (1) This device may not cause harmfulinterference, and (2) This device must accept any interference received,includin...
Page 157 - Intelligent access key; Activating intelligent access at the Driver’s Door:; Push button start
Intelligent Access WARNING: Radio waves from the intelligent access system transmitters in the vehicle may affect certain implanted medical devices such as pacemakers or cardiac defibrillators. People havingsuch implanted medical devices should ask the medical devicemanufacturer or their physician w...
Page 159 - Opening the power liftgate; Programming memory feature to transmitter
Note: The panic alarm will only operate when the ignition is off. Opening the power liftgate Press twice within three seconds to fully unlatch and open the liftgate. WARNING: Make sure all persons are clear of the liftgate area before using power liftgate control. In order to fully lower and latch t...
Page 160 - Replacing the battery
2. Press and hold the control button1 for five seconds. A tone will beheard after about two secondsconfirming memory position hasbeen set. Continue to hold until asecond tone is heard after fiveseconds. 3. Within three seconds pressthe . 4. A tone will be heard when thetransmitter programming is com...
Page 161 - How to reprogram your intelligent access keys (IA keys); Illuminated entry
To replace the battery: 1. Remove the backup key from thetransmitter, then twist a thin coin inthe slot hidden behind the backupkey slot to remove the batterycover. Note: Do not wipe off any grease on the battery terminals or on the backsurface of the circuit board. 2. Remove the old battery. Note: ...
Page 163 - SECURICODETM KEYLESS ENTRY SYSTEM; Intelligent
SECURICODE™ KEYLESS ENTRY SYSTEM The keypad, located near the driver’s window, is invisible until touchedand then it lights up so you can see and touch the appropriate buttons. Note: If you enter your entry code too fast on the keypad, the unlock function may not work. Re-enter your entry code more ...
Page 164 - Central locking/Two stage unlocking
Note: Touching 5 • 6, 7 • 8, or 9 • 0 keypad numbers as a sixth digit will not recall a driver memory setting. Note: The factory-set code cannot be associated with a memory setting. 5. The doors will lock then unlock to confirm that your personal entrycode has been programmed to the module. Tips: • ...
Page 165 - Programming spare intelligent; Automatic arming
Note: If the Intelligent Access Key is within 3 feet (1 meter) of the driver door, your keyless entry keypad code will still function the sameway, but the driver’s door will also unlock with each keypad button press. To lock all doors, press and hold the 7 • 8 and the 9 • 0 at the same time (with th...
Page 166 - Your vehicle comes equipped with two intelligent access keys.; Programming spare intelligent access keys; A maximum of four intelligent access keys can be programmed to
Automatic disarming The vehicle is disarmed immediately after the ignition is turned on. Replacement of intelligent access keys Note: Your vehicle comes equipped with two intelligent access keys. The Intelligent Access Key functions as both a programmed key thatoperates the driver door lock, activat...
Page 167 - MyKeyTM; PERIMETER ALARM SYSTEM
2. Press the driver or passenger power door unlock control three times. 3. Press and release the brake pedal one time. 4. Press the driver or passenger power door lock control three times. 5. Press and release the brake pedal one time. The indicator on theStart/Stop button should begin to rapidly fl...
Page 168 - Press and hold the 7; Disarming the system; You can disarm the system by any of the following actions:
When you press the lock control twice within three seconds on yourtransmitter, the horn will chirp once to let you know that all doors, thehood and the liftgate are closed. If any of these are not closed, the hornwill chirp twice to warn you that a door, the hood or the liftgate is stillopen. • Pres...
Page 170 - Seating and Safety Restraints
FRONT SEATING WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. WARNING: Befo...
Page 173 - Adjust the seatback to an upright driving/riding position.; Adjusting the front power seat
Tilting head restraints (if equipped) The front head restraints may have a tilting feature for extra comfort. Totilt the head restraint, do the following: 1. Adjust the seatback to an upright driving/riding position. 2. Pivot the head restraint forwardtowards your head to the desiredlocation. After ...
Page 175 - The lumbar control is located on the side of the seat cushion.; Front-row heated and cooled seats; Persons who are unable to feel pain to the skin
Press the control to recline theseatback forward or rearward. Using the four-way power lumbar support (if equipped) The lumbar control is located on the side of the seat cushion. Press the front of the control toadjust firmness. Press the rear of the control toadjust softness. Press the top of the c...
Page 176 - Cooled seats; The cooled seats will only function when the engine is running.
The heated seats will only function when the engine is running. To operate the heated seats: Press once to activate the high heatsetting (three indicator lights).Continue pressing to scroll throughthe other settings; medium heat(two indicator lights), low heat (one indicator light) or off. If the en...
Page 178 - Easy access/easy out feature; REAR SEATS; Six-passenger second row outboard head restraints
programmed to a memory seat position or when you enter a validcustomer code 1 or 2 on the keypad. To program the memory seat to remote entry transmitter, refer to Remote entry system in the Locks and Security chapter. . Note: The seat will not travel to its final position if the key is not in the ig...
Page 180 - Adjustable second row center head restraint (if equipped)
To remove the non-adjustable head restraint, do the following: 1. Press and hold the unlock/removebutton, then pull up on the headrestraint. To reinstall the non-adjustable head restraint, do the following: 1. Insert the two stems into theguide sleeve collars. 2. Push the head restraint downuntil it...
Page 184 - The seatback will fold flat.
The seatback will fold flat. 2. Lift the handle all the way upuntil the seat releases from thefloor. Rotate the seat forward toallow access to the third row. 3. To return the seatback to thefloor from tumbled position, rotatethe seat down until you hear itlatching to the floor. Seating and Safety Re...
Page 186 - The seatback will not raise if
2. Pull on the strap located on theback of the second row seat. Thiswill fold the seatback forward. Pullthe strap a second time to tumblethe seat forward, allowing easy exitfrom the 3rd row seat. 3. To return the seatback to thefloor from tumbled position, rotatethe seat down until you hear itlatchi...
Page 187 - Note
Ensure that the rear latch hooks areproperly engaged with the floorstriker. Note : Ensure that the seat and seatback are latched securely inposition. Keep floor area free ofobjects that would prevent properseat engagement. WARNING: Do not adjust or release the seat floor latch while vehicle is in mo...
Page 188 - Stowing the third row seat
cooled seats. For instructions on how to use refer to Front-row heated and cooled seats earlier in this chapter. Second-row climate controlled seats air filter replacement The climate controlled seat system includes air filters that must bereplaced periodically. Refer to the scheduled maintenance in...
Page 189 - Unstowing the third row seat
Note: Do not use the third row seatback as a load floor when theseatback is folded. Note: In order to allow the seat to latch in the stowed position, do not stow objects under the seat before stowing. Unstowing the third row seat Note: Ensure that there are no objects such as books, purses or brief ...
Page 192 - Closing the liftgate; SAFETY RESTRAINTS
WARNING: Do not drive the vehicle when the third row seat is rotated backwards.During a sudden stop, the safetybelts are not functional in thisposition, and during a suddenstop, the third row seat canrapidly tip back to the forwardposition, all of which may result inserious injury. Closing the liftg...
Page 194 - Front passenger sensing system; STRONGLY; encouraged to always properly
Front passenger sensing system For airbags to do their job they must inflate with great force, and thisforce can pose a potentially deadly risk to occupants that are very closeto the airbag when it begins to inflate. For some occupants, this occursbecause they are initially sitting very close to the...
Page 195 - Safety belt precautions
limiting the load on the occupant. Refer to Energy management feature- front outboard section in this chapter. Determining if the Personal Safety System is operational The Personal Safety System uses a warning light in the instrumentcluster or a back-up tone to indicate the condition of the system. ...
Page 196 - Combination lap and shoulder belts
WARNING: All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when an air bag supplemental restraint system (SRS) is provided. WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding...
Page 197 - Third-row safety belt stowage
2. To unfasten, press the releasebutton and remove the tongue fromthe buckle. Restraint of pregnant women WARNING: Always ride and drive with your seatback upright and the safety belt properly fastened. The lap portion of the safety belt should fit snug and be positioned low across the hips. Theshou...
Page 198 - Safety belt locking modes; When to use the automatic locking mode; any time; a child safety seat, except a
Both the outer and inner shoulderbelts must be kept in the stowageclip together to prevent thepotential of wrinkling the cargoshade. WARNING: Do not stow only one portion of the shoulder belt in the stowage clip.Wearing the shoulder belt in thiscondition increases the amount ofbelt slack and may red...
Page 199 - How to disengage the automatic locking mode; After any vehicle collision, the safety belt system at
position whenever possible. Refer to Safety restraints for children or Safety seats for children later in this chapter. How to use the automatic locking mode • Buckle the combination lap andshoulder belt. • Grasp the shoulder portion andpull downward until the entirebelt is pulled out. • Allow the b...
Page 201 - Front safety belt height adjustment; Position the safety belt height adjusters so that the; Safety belt warning light and indicator chime
WARNING: Do not use extensions to change the fit of the shoulder belt across the torso. Front safety belt height adjustment Your vehicle has safety belt heightadjustments at the front outboardseating positions. Adjust the heightof the shoulder belt so the belt restsacross the middle of your shoulder...
Page 204 - in 4 of us will be; Prime time for an accident.
The following are reasons most often given for not wearing safety belts(All statistics based on U.S. data): Reasons given... Consider... “Crashes are rare events” 36700 crashes occur every day. The more we drive, the more we areexposed to “rare” events, even forgood drivers. 1 in 4 of us will be ser...
Page 205 - People; feature; The driver and front passenger Belt-Minder
Reasons given... Consider... “I have an airbag” Airbags offer greater protection whenused with safety belts. Frontal airbagsare not designed to inflate in rear andside crashes or rollovers. “I’d rather be thrown clear” Not a good idea. People who are ejected are 40 times more likelyto DIE. Safety be...
Page 209 - Children and airbags; Airbags can kill
WARNING: Modifying or adding equipment to the front end of the vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system,increasing the risk of injury. Do not modify the front end of thevehicle. Children and airbags Children must always...
Page 210 - Seat-mounted side airbag
frontal and near-frontal collisions, not rollover, side-impact, orrear-impacts unless the collision causes sufficient longitudinaldeceleration. The airbags inflate and deflaterapidly upon activation. After airbagdeployment, it is normal to notice asmoke-like, powdery residue orsmell the burnt propel...
Page 215 - If the airbag readiness lamp is lit, do the following:; Customer
In case there is a problem with thefront passenger sensing system, theairbag readiness lamp in theinstrument cluster will stay lit. If the airbag readiness lamp is lit, do the following: The driver and/or adult passengers should check for any objects thatmay be lodged underneath the front passenger ...
Page 216 - Seat-mounted side airbag system
A difficulty with the system is indicated by one or more of the following: • The readiness light (same lightfor front and side airbag system)will either flash or stay lit. • The readiness light will notilluminate immediately after ignition is turned on. • A series of five beeps will be heard. The to...
Page 217 - How does the side airbag system work?
How does the side airbag system work? The design and development of the side airbag system includedrecommended testing procedures that were developed by a group ofautomotive safety experts known as the Side Airbag Technical WorkingGroup. These recommended testing procedures help reduce the risk ofin...
Page 221 - SOS Post-Crash Alert SystemTM
Determining if the system is operational The SRS uses a readiness light in the instrument cluster or a tone toindicate the condition of the system. Refer to the Airbag readiness section in the Instrument Cluster chapter. Routine maintenance of the airbag is not required. Any difficulty with the syst...
Page 222 - SAFETY RESTRAINTS FOR CHILDREN; Airbag supplemental restraint system; Important child restraint precautions; Always make sure your child is secured properly in
SAFETY RESTRAINTS FOR CHILDREN See the following sections for directions on how to properly use safetyrestraints for children. Also see Airbag supplemental restraint system (SRS) in this chapter for special instructions about using airbags. Important child restraint precautions WARNING: Always make ...
Page 223 - Recommendations for Safety Restraints for Children
Recommendations for Safety Restraints for Children Child size, height, weight, or age Recommendedrestraint type Infants ortoddlers Children weighing 40 lb (18 kg) orless (generally age four or younger) Use a child safety seat(sometimes called aninfant carrier,convertible seat, ortoddler seat). Small...
Page 224 - Airbags can kill or injure a child in a child seat.
Recommendations for attaching child safety restraints for children RestraintType Child Weight Use any attachment method as indicated below by “X” LATCH(loweranchorsandtoptetheranchor) LATCH(loweranchorsonly) Safetybeltandtoptetheranchor Safetybelt andLATCH(loweranchorsand toptetheranchor) Safetybelt...
Page 225 - Transporting children
WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child’s size,height, weight, or age. Follow the child restraint manufacturer’sinstructions and warnings provided for install...
Page 226 - or on the internet; SAFETY SEATS FOR CHILDREN; When installing a child safety seat:
training to ensure that all children ages 0 to 16 are properly restrained inthe correct restraint system. Ford recommends checking with a NHTSACertified Child Passenger Safety Technician (CPST) and yourpediatrician to make sure your seat is appropriate for your child andproperly installed in the veh...
Page 233 - Attaching child safety seats with tether straps
Attaching child safety seats with tether straps Many forward-facing child safety seats include a tether strap whichextends from the back of the child safety seat and hooks to an anchoringpoint called the top tether anchor. Tether straps are available as anaccessory for many older safety seats. Conta...
Page 234 - rd row
2. Locate the correct anchor for the selected rear seating position. • 2nd row bucket (40/40) • 2nd row bench (60/40) • 3rd row Note : The cargo tie-downs at the rear edge of the floor are nottether anchors. Seating and Safety Restraints 234 2011 MKT (mkt) Owners Guide, 1st PrintingUSA (fus)
Page 235 - Child booster seats
3. Clip the tether strap to theanchor as shown. If the tether strap is clipped incorrectly, the child safety seat may not beretained properly in the event of a collision. 4. Tighten the child safety seat tether strap according to themanufacturer’s instructions. If the safety seat is not anchored pro...
Page 238 - The importance of shoulder belts
Children and booster seats vary in size and shape. Choose a booster thatkeeps the lap belt low and snug across the hips, never up across thestomach, and lets you adjust the shoulder belt to cross the chest andrest snugly near the center of the shoulder. The drawings below comparethe ideal fit (cente...
Page 239 - Child restraint and safety belt maintenance; Interior
Follow all instructions provided by the manufacturer of the booster seat. WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the riskof injury or death in a collis...
Page 240 - Tires, Wheels and Loading
NOTICE TO CROSSOVER VEHICLE OWNERS Crossover vehicles handle differentlythan passenger cars in the variousdriving conditions that areencountered on streets, highwaysand off-road. Crossover vehicles arenot designed for cornering at speedsas high as passenger cars any morethan low-slung sports cars ar...
Page 241 - How your vehicle differs from other vehicles
driving surfaces are relatively level, obstruction-free and otherwisesimilar to normal on-road driving conditions. Operating your vehicleunder other than those conditions could subject the vehicle to excessivestress which might result in damage which is not covered under yourwarranty. For AWD vehicl...
Page 242 - ) times as well on the government course as a tire; Traction AA A B C
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING Tire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereapplicable on the tire sidewallbetween tread shoulder andmaximum section width. Forexample: • Treadwear 200 Traction AA Temperature A These Tire Quality G...
Page 245 - Maximum Permissible Inflation Pressure; is the tire manufacturer’s
WARNING: Under-inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or “blowout”, with unexpected loss of vehicle control and increasedrisk of injury. Under-inflation increases sidewall flexing and rollingresistance, resulting in heat buildup a...
Page 246 - TIRE CARE
when you get to the pump. It is normal for tires to heat up and the airpressure inside to go up as you drive. 2. Remove the cap from the valve on one tire, then firmly press the tiregauge onto the valve and measure the pressure. 3. Add enough air to reach the recommended air pressure. Note: If you o...
Page 247 - Tires degrade over time depending on many factors such as
Tire wear When the tread is worn down to1/16th of an inch (2 mm), tires mustbe replaced to help prevent yourvehicle from skidding andhydroplaning. Built-in treadwearindicators, or “wear bars”, whichlook like narrow strips of smoothrubber across the tread will appearon the tire when the tread is worn...
Page 248 - Tire replacement requirements; Only use replacement tires and wheels that are the
designating where it was manufactured, the next two are the tire sizecode and the last four numbers represent the week and year the tire wasbuilt. For example, the numbers 317 mean the 31st week of 1997. After2000 the numbers go to four digits. For example, 2501 means the 25thweek of 2001. The numbe...
Page 249 - Safety practices
WARNING: When mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautionslisted below. If the beads do not seat at the maximum pressureindicated, re-lubricate and try again.When inflating the ...
Page 250 - Do not run over curbs or hit the tire against a curb when parking; do; rapidly spin the tires spinning the tires can tear the tire and; Tire and wheel alignment; Scheduled Maintenance Guide
• Do not run over curbs or hit the tire against a curb when parking WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to fiveseconds. WARNING: Do not spin th...
Page 251 - INFORMATION CONTAINED ON THE TIRE SIDEWALL
• Front-wheel drive (FWD) vehicles(front tires at top of diagram) • Rear-wheel drive (RWD)vehicles/Four-wheel drive(4WD)/All-wheel drive (AWD)vehicles (front tires at top ofdiagram) Sometimes irregular tire wear can be corrected by rotating the tires. Note: If your tires show uneven wear ask an auth...
Page 252 - Information on “P” type tires
Information on “P” type tires P215/65R15 95H is an example of atire size, load index and speedrating. The definitions of theseitems are listed below. (Note thatthe tire size, load index and speedrating for your vehicle may bedifferent from this example.) 1. P: Indicates a tire, designated by the Tir...
Page 254 - Treadwear, Traction and Temperature Grades; The treadwear grade is a comparative rating based on the; Maximum Permissible Inflation Pressure:; Indicates the tire
12. Treadwear, Traction and Temperature Grades • Treadwear: The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on aspecified government test course. For example, a tire graded 150would wear one and one-half (1 1 ⁄ 2 ) times as well ...
Page 255 - Load Range/Load Inflation
Additional information contained on the tire sidewall for “LT” typetires “LT” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below. Note: Tire Quality Grades do not apply to this type of tire. 1. LT: Indicates a tire, designated by the Tire a...
Page 256 - Vehicle loading — with and without a trailer
Information on “T” type tires “T” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below: T145/80D16 is an example of a tiresize. Note: The temporary tire size for your vehicle may be different fromthis example. Tire Quality Grades donot apply ...
Page 258 - Changing tires with TPMS; It is; Understanding your tire pressure monitoring system (TPMS); When your temporary spare tire is installed
The tire pressure monitoring system complies with part 15 of the FCCrules and with RSS-210 of Industry Canada. Operation is subject to thefollowing two conditions: (1) This device may not cause harmfulinterference, and (2) This device must accept any interference received,including interference that...
Page 260 - Possible cause Customer action required; Solid warning light
Low tire pressurewarning light Possible cause Customer action required Solid warning light Tire(s)under-inflated 1. Check your tire pressure toensure tires are properlyinflated; refer to Inflating your tires in this chapter. 2. After inflating your tires tothe manufacturer’srecommended inflationpres...
Page 261 - Spare tire in use Your temporary spare tire is in
Low tire pressurewarning light Possible cause Customer action required Flashing warninglight Spare tire in use Your temporary spare tire is in use. Repair the damaged roadwheel and re-mount it on thevehicle to restore systemfunctionality. For a descriptionof how the system functionsunder these condi...
Page 262 - SNOW TIRES AND CABLES/CHAINS; Snow tires must be the same size, load index, speed
under-inflated, carefully drive the vehicle to the nearest location whereair can be added to the tires. Inflate all the tires to the recommendedinflation pressure. SNOW TIRES AND CABLES/CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. U...
Page 263 - – is the weight of the vehicle including a full tank of; Vehicle Curb Weight; – is the weight of your new vehicle when you
• Remove the tire cables when they are no longer needed. Do not usetire cables on dry roads. VEHICLE LOADING – WITH AND WITHOUT A TRAILER This section will guide you in the proper loading of your vehicle and/ortrailer, to keep your loaded vehicle weight within its design ratingcapability, with or wi...
Page 264 - Payload; – is the combined weight of cargo and passengers that the; “THE COMBINED WEIGHT OF OCCUPANTS AND; for
Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be foundon the Tire Label on the B-Pillar or the edge of the driver’s door(vehicles exported outside the US and Canada may not have a TireLabel). Look for “THE COMBINED WEI...
Page 265 - Cargo Weight; – includes all weight added to the Base Curb Weight,
Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue loadweight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb wei...
Page 266 - These; The GVWR is shown on the Safety
GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Labellocated on the B-Pillar or the edge of the driver’s door. The totalload on each axle must never exceed its GAWR....
Page 267 - Exceeding the Safety Compliance Certification Label
• Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structuraldamage, serious damage to the vehicle, loss of control and personalinjury. Tires, Wheels and Lo...
Page 268 - RV and Trailer Towing Guide
GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo andpassengers – that the vehicle can handle without r...
Page 269 - Steps for determining the correct load limit:
Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargoshould never exceed XXX kg or XXX lbs.” on your vehicle’s placard. 2. Determine the combined weight of the driver and passengers that willbe riding in your vehicle. 3. Subtract the combin...
Page 270 - TRAILER TOWING
calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 -540 = -103 kg. You will need to reduce the load weight by at least240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, thenthe load calculation would be: 1,400 - (2 x 220) - (9 x 100) = 1,400 - 440 - 900 = 60 lb. Now yo...
Page 272 - Safety chains
Weight-distributing hitch When hooking-up a trailer using a weight-distributing hitch, always usethe following procedure: 1. Park the vehicle (without the trailer) on a level surface. 2. Measure the height of the top of the front wheel opening on thefender, this is H1. 3. Attach the trailer to the v...
Page 273 - Trailer lamps
WARNING: Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have enough braking power and your chances of having a collisiongreatly increase. The braking system of the tow vehicle is rated for operation at theGVWR not GCWR. Trailer brake c...
Page 274 - Driving while you tow; When towing a trailer:; Trailer towing tips; Allow more distance for stopping with a trailer attached.
Driving while you tow When towing a trailer: • Turn off the speed control. The speed control may shut offautomatically when you are towing on long, steep grades. • It is recommended to select the “M” gear position when additionalengine braking is needed. In situations such as prolonged downhilldrivi...
Page 276 - Starting your vehicle; Starting the engine
STARTING Ignition modes 1. Off — This position shuts the engine and all electrical accessories off.Press and release the START/STOP button without applying the brakepedal when your vehicle is in accessory or on modes or when the engineis running. Note: When the vehicle is in motion, a single press a...
Page 278 - Push button start system; To start your vehicle, your; You cannot immediately start your vehicle from the on mode, you
• Make sure the gearshift lever is inP (Park). Push button start system Your vehicle is equipped with thepush button start system, you canstart your vehicle by pressing thestart button in combination with thebrake pedal. The start button islocated on the instrument panel tothe right of the steering ...
Page 279 - Your; Fast restart feature:; The Fast Restart feature allows you to re-start
There may be areas inside your vehicle where the IA key is not detected.If the message NO KEY DETECTED appears on your message centerwhen you press the START/STOP button, it may be necessary to moveyour IA key to another area within the vehicle. The IA key may not bedetected near the roof (between t...
Page 280 - Switching the vehicle off when not in park:; It is recommended that; Absence of the intelligent access key:; Once the vehicle has started,; Guarding against exhaust fumes; If you smell exhaust fumes inside your vehicle, have; Important ventilating information
Switching the vehicle off when not in park: It is recommended that you shift into the P (Park) position before switching your vehicle off. Ifyou switch your vehicle off with the shifter in any position other than P(Park), the message SHIFT TO PARK will be displayed in the messagecenter. If the vehic...
Page 282 - Refer to
become very hot and may result in an electrical shock or fire. Be sureto check for heat anywhere in the electrical hookup once the systemhas been operating for approximately a half hour. • Finally, have the engine block heater system checked during your falltune-up to be sure it’s in good working or...
Page 283 - Parking brake; ABS
Using ABS When hard braking is required, apply continuous force on the brakepedal. Do not pump the brake pedal since this will reduce theeffectiveness of the ABS and will increase your vehicle’s stoppingdistance. The ABS will be activated immediately, allowing you to retainsteering control during ha...
Page 290 - Disabling trailer sway control; STEERING
when trailer sway is detected, the vehicle speed is too high and may beat or above a speed at which trailer sway will grow continuously. Thismay cause the system to activate multiple times, causing a gradualreduction in speed. Disabling trailer sway control Trailer sway control can be disabled durin...
Page 292 - BRAKE-SHIFT INTERLOCK; Fuses and relays
If the steering wanders or pulls equipped with either EPS or hydraulicsteering system, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper vehicle alignment A high crown in the road or high crosswinds may al...
Page 295 - Paddle shifters
- The grade assist indicator in the instrument cluster will not beilluminated. - The transmission will operate in gears one through six. Understanding your SelectShift Automatic™ Transmission (SST) This vehicle is equipped with aSelectShift Automatic™transmission (SST) gearshift lever.SST is an auto...
Page 296 - Recommended shift speeds; Upshift according to the following chart:; Upshifts when accelerating (recommended for best fuel
Recommended shift speeds Upshift according to the following chart: Upshifts when accelerating (recommended for best fuel economy) Shift from: 1 - 2 15 mph (24 km/h) 2 - 3 25 mph (40 km/h) 3 - 4 40 mph (64 km/h) 4 - 5 45 mph (72 km/h) 5 - 6 50 mph (80 km/h) The instrument cluster will show thecurrent...
Page 299 - REARVIEW CAMERA SYSTEM; Always use caution while backing.
REARVIEW CAMERA SYSTEM The rearview camera system,located on the liftgate, provides avideo image, which appears on thenavigation system screen, of thearea behind the vehicle. It addsassistance to the driver whilereversing or reverse parking thevehicle. To use the camera system, place the transmissio...
Page 302 - Collision warning system limitations; Pedestrians or objects in the roadway.
Collision warning system limitations Due to the nature of radar technology, there may be certain instanceswhere vehicles will not provide a collision warning. These include: • Stationary or slow moving vehicles below 6 mph (10 km/h). • Pedestrians or objects in the roadway. • Oncoming vehicles in th...
Page 304 - Automatic search for parking space
WARNING: This system is designed to be a supplementary park aid. It may not work in all conditions and is not intended to replace the driver’s attention and judgment. The driver is responsiblefor avoiding hazards and maintaining a safe distance and speed, evenwhen the APA is in use. Conditions in wh...
Page 305 - Automatic steering into parking space
When the system has found a space, the message center will displaySPACE FOUND PULL FORWARD followed by a chime. Drive forwarduntil the message center displays SPACE FOUND STOP followed by achime. When you stop the vehicle in position to begin parking, themessage center displays REMOVE HANDS PUT IN R...
Page 307 - The system should not be used if:; You may have deactivated the AdvanceTrac; Why doesn’t APA offer a particular parking space?
The system should not be used if: • a foreign object (i.e. bike rack, trailer, etc.) is attached to the front orrear of the vehicle or at another location close to the sensors. • the front bumper or side sensors are damaged (i.e. in a collision) orobstructed by a foreign object (i.e. front bumper co...
Page 309 - Driving with blind spot mirrors; Objects in the blind spot mirror are closer than they
Driving with blind spot mirrors Before a lane change, check themain mirror first, then check theblind spot mirror. If no vehicles arepresent in the blind spot mirror andthe traffic in the adjacent lane is ata safe distance, signal that you aregoing to change lanes. Glance overyour shoulder to verify...
Page 310 - BLIND SPOT INFORMATION SYSTEM (BLIS
BLIND SPOT INFORMATION SYSTEM (BLIS 姞 ) WITH CROSS TRAFFIC ALERT (CTA) (IF EQUIPPED) The BLIS 威 is a convenience feature that aids the driver in assessingwhether a vehicle is within an areaon either side of the vehicleextending rearward from the outsidemirrors to approximately 10 feet(3 meters) beyo...
Page 312 - Cross traffic alert (CTA) system operation; indicator found on
Cross traffic alert (CTA) system operation The CTA system warns the driver of approaching vehicles when R(Reverse) is selected and the vehicle is backing out of a front-in parkingspot. It sounds a series of tones and flashes the BLIS 威 indicator found on the exterior mirror on the side of the approa...
Page 313 - Due to the nature of radar technology,; CTA false alerts; will alert with no object present when backing up. This
CTA coverage also decreases when parking at shallow angles (refer tofigure for approximate zone coverage areas [sensor obstructed for vehicle on left] ). CTA detection limitations: Due to the nature of radar technology, there may be certain instances where vehicles entering and exiting theblind spot...
Page 314 - BLIS
CTA and reverse sensing system (RSS) interaction CTA works along with the reverse sensing system (RSS) (if equipped).Become familiar with the warning tones of both systems. BLIS 威 and/or CTA on/off and disable operation The BLIS 威 and/or the CTA can be turned off via the message center. If either th...
Page 317 - location and allow it to idle. The; AWD OFF; message will turn off when; Driving on slippery surfaces with AWD vehicles; Basic operating principles
location and allow it to idle. The AWD OFF message will turn off when the system cools and normal AWD function returns. Note: Your AWD vehicle is not intended for off-road use. The AWD feature gives your vehicle some limited off-road capabilities in whichdriving surfaces are relatively level, obstru...
Page 320 - Driving on hilly or sloping terrain; Avoid driving crosswise or turning on steep; A danger lies in losing traction, slipping sideways and
Driving through deep water may damage the engine ortransmission. If the front or rear axle is submerged in water, the axle lubricant andPTU (Power Transfer Unit) lubricant should be checked and changed ifnecessary. After driving through mud, clean off residue stuck to rotating driveshaftsand tires. ...
Page 322 - Maintenance and modifications; DRIVING THROUGH WATER; Wet brakes do not stop the vehicle as quickly as dry brakes.
Maintenance and modifications The suspension and steering systems on your vehicle have been designedand tested to provide predictable performance whether loaded or emptyand durable load carrying capability. For this reason, Ford MotorCompany strongly recommends that you do not make modifications suc...
Page 323 - Roadside assistance will cover:; Roadside Emergencies
ROADSIDE ASSISTANCE Getting roadside assistance To fully assist you should you have a vehicle concern, Ford MotorCompany offers a complimentary roadside assistance program. Thisprogram is separate from the New Vehicle Limited Warranty. The serviceis available: • 24-hours, seven days a week • for the...
Page 324 - Using roadside assistance; Warranty Guide; HAZARD FLASHER CONTROL; With extended use, the flasher may run down your battery.
Using roadside assistance Complete the roadside assistance identification card and place it in yourwallet for quick reference. In the United States, this card is found in theOwner Guide portfolio in the glove compartment. In Canada, the card isfound in the Warranty Guide in the glove compartment. U....
Page 325 - FUSES AND RELAYS; Always replace a fuse with one that has the specified amperage
Should your vehicle shut off after a collision due to this feature, you mayrestart your vehicle by doing the following: 1. Turn the ignition switch to the off position. 2. Turn the ignition switch to the on position. In some instances the vehicle may not restart the first time you try torestart and ...
Page 326 - Standard fuse amperage rating and color
Standard fuse amperage rating and color COLOR Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link cartridge 2A Grey Grey — — — 3A Violet Violet — — — 4A Pink Pink — — — 5A Tan Tan — — — 7.5A Brown Brown — — — 10A Red Red — — — 15A Blue Blue — — — 20A Yellow Yellow Yellow ...
Page 327 - Passenger compartment fuse panel; The fuses are coded as follows.; Location; Right rear smart window
Passenger compartment fuse panel The fuse panel is located under the instrument panel to the left of thesteering wheel. The fuses are coded as follows. Fuse/Relay Location Fuse Amp Rating Protected Circuits 1 30A Right rear smart window 2 15A Refrigerator 3 15A Driver seat switch, 2nd rowlumbar swit...
Page 330 - Power distribution box; Battery
Power distribution box The power distribution box is located in the engine compartment. Thepower distribution box contains high-current fuses that protect yourvehicle’s main electrical systems from overloads. WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To red...
Page 334 - Dissimilar spare tire/wheel information
WARNING: Refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter for important information. If the tire pressure monitor sensor becomes damaged, itwill no longer function. Dissimilar spare tire/wheel information WARNING: Failure to follow these guidelines could resul...
Page 335 - Full-size dissimilar spare without label on wheel
Use of one of the dissimilar spare tires listed above at any one wheellocation can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability 3. Fu...
Page 336 - Stopping and securing the vehicle; Removing the spare tire and jack; Tire change procedure; When one of the front wheels is off the ground, the
Stopping and securing the vehicle 1. Park on a level surface, set theparking brake and activate hazardflashers. 2. Place gearshift lever in P (Park)and turn engine off. Removing the spare tire and jack If the 3rd row seat is stowed in the floor, you will need to unstow it toaccess the spare tire and...
Page 339 - place the tire over the
2. Securely close the wrench compartment and the jack bag using theVelcro 威 strips. 3. Place the jack kit on the angled bracket in the spare tire tub, usingthe locating tabs to position the jack correctly. 4. Insert the straight end of the jackretention bracket through the eyeletof the angled bracke...
Page 342 - Tips for use of the temporary mobility kit; When using the temporary mobility kit, leave the engine running; (only if the vehicle is outdoors or in a well-ventilated area); so; Check the use by date regularly and
• Read the information in the Tips for use of the temporary mobility kit section to ensure safe operation of the temporary mobility kit and your vehicle. Tips for use of the temporary mobility kit Read the following list of tips to ensure safe operation of the temporarymobility kit: • Before operati...
Page 343 - Remove the valve cap from the tire valve.
• Operating the temporary mobility kit could cause an electricaldisturbance in radio and DVD player operation. What to do when a tire is punctured A tire puncture within the tire’s tread area can be repaired in two stageswith the temporary mobility kit: • In the first stage, the tire will be reinfla...
Page 344 - (only if the vehicle is outdoors or in a
4. Plug the power cable into the 12Vpower point in the vehicle. 5. Remove the warning sticker found on the canister and place it on thetop of the instrument panel or the center of the dash. 6. Start the engine (only if the vehicle is outdoors or in a well-ventilated area) . 7. Turn dial (1) counterc...
Page 345 - Second; Second stage: Checking tire pressure; Reinflating the tire with sealing compound and air; stop and call roadside assistance.
tire pressure has to be checked with the compressor in the OFFposition to get the correct tire pressure reading. WARNING: Do not stand directly over the temporary mobility kit while inflating the tire. If you notice any unusual bulges or deformations in the tire’s sidewall during inflation, stop and...
Page 346 - What to do after the tire has been sealed; Second stage: Checking tire
4. Adjust the tire to therecommended inflation pressurefrom the tire label located on thedriver’s door or door jamb area.Pressing the deflation button nearthe sealant canister removes airfrom the tire. Note: The tire pressure has to be checked with the compressor in theOFF position to get the correc...
Page 347 - Removal of the sealant canister from the temporary mobility kit
Removal of the sealant canister from the temporary mobility kit 1. Unwrap the clear tube from thecompressor housing. 2. Press the button located on thetemporary mobility kit compressorhousing below the canister whilepulling up on the sealant canister. Installation of the sealant canister to the temp...
Page 349 - Running out of fuel; Do not
WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque at 100 miles (160 km)after any wheel disturbance (tire rotation, changing a flat tire, wheelremoval, etc.). Bolt size Wheel lug nut torque* ft-lb N • m 1/2-20 UNF 100 135 * Torque specifications are for nut and bolt t...
Page 351 - Connecting the jumper cables; In the illustration, the vehicle on the bottom is used to designate; Jump starting; Start the engine of the disabled vehicle.
5. Turn the heater fan on in both vehicles to protect from any electricalsurges. Turn all other accessories off. Connecting the jumper cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Connect the positive (+) jumpercable to the pos...
Page 352 - Removing the jumper cables
3. Once the disabled vehicle has been started, run both engines for anadditional three minutes before disconnecting the jumper cables. Removing the jumper cables Remove the jumper cables in the reverse order that they wereconnected. Note: In the illustration, the vehicle on the bottom is used to des...
Page 353 - WRECKER TOWING; On AWD vehicles, it is; required; that your vehicle be towed with a wheel
WRECKER TOWING If you need to have your vehicle towed, contact a professional towingservice or, if you are a member of a roadside assistance program, yourroadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift anddollies or flatbed equipment. Do not tow w...
Page 354 - Emergency towing; Brake-shift interlock
If the vehicle is towed by other means or incorrectly, vehicledamage may occur. Ford Motor Company produces a towing manual for all authorized towtruck operators. Have your tow truck operator refer to this manual forproper hook-up and towing procedures for your vehicle. Emergency towing In case of a...
Page 355 - Customer Assistance
GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorizedFord, Lincoln, or Mercury dealer. While any authorized dealer handlingyour vehicle line will provide warranty service, we recommend youreturn to your selling authorized dealer who wants to ensure yourcon...
Page 356 - Service specials and promotions.; Telephone; Additional assistance
• Service specials and promotions. In Canada: Mailing address (Ford vehicles) Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6J 5E4 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing address (Lincoln vehicles) Lincoln CentreFord Motor Company...
Page 359 - GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
UTILIZING THE MEDIATION/ARBITRATION PROGRAM(CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those caseswhere you continue to feel that the efforts by Ford of Canada and theauthorized dealer to resolve a factory-related vehicle service concernhave been unsatisfactory, Ford of C...
Page 363 - WASHING THE EXTERIOR; available from your authorized dealer.; Exterior chrome; Use Motorcraft; Cleaning
WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutralpH shampoo, such as Motorcraft 威 Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washingor laundry liquid. These products can ...
Page 366 - L V6 EcoBoostTM engine; For routine cleaning, use Motorcraft; WINDOWS AND WIPER BLADES; Ultra-Clear Spray Glass
3.5L V6 EcoBoost™ engine PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products areavailable from your authorized dealer. • For routine cleaning, use Motorcraft 威 Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft 威 Bug and Tar ...
Page 367 - INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS; Damage may not be
• The wiper blades can be cleaned with isopropyl (rubbing) alcohol orMotorcraft 威 Premium Windshield Washer Concentrate (ZC-32-A) in the U.S., or Premium Quality Windshield Washer Fluid [CXC-37-(A, B,D, or F)] in Canada, available from your authorized dealer. Thiswasher fluid contains special soluti...
Page 368 - INTERIOR
WARNING: Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system. If a staining liquid like coffee/juice has been spilled on the instrumentpanel or on interior trim surfaces, clean as follows: 1. Wipe up spill...
Page 369 - For King Ranch; Clean spills and stains as quickly as possible.; LEATHER SEATS FOR THE KING RANCH; Clean spills as quickly as possible.
WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side-airbag system and affect performance ofthe side airbag in a collision. LEATHER SEATS(IF EQUIPPED, EXCEPT FOR THE KING RANCH 姞 EDITION) For King Ranch 威...
Page 370 - Scratches; Conditioning; UNDERBODY
• Test any cleaner or stain remover on an inconspicuous part of theleather as cleaners may darken the leather. • Do not spill coffee, ketchup, mustard, orange juice or oil-basedproducts on the leather as they may permanently stain the leather. • Do not use household cleaning products, alcohol soluti...
Page 371 - FORD AND LINCOLN MERCURY CAR CARE PRODUCTS
FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many qualityproducts available to clean your vehicle and protect its finishes. Thesequality products have been specifically engineered to fulfill yourautomotive needs; they are custom designed to complement...
Page 372 - SERVICE RECOMMENDATIONS; scheduled maintenance; PRECAUTIONS WHEN SERVICING YOUR VEHICLE
SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer canprovide the necessary parts and service. Check your Warranty Guide to find out wh...
Page 373 - OPENING THE HOOD
OPENING THE HOOD 1. Inside the vehicle, pull the hoodrelease handle located at the bottomof the instrument panel near thesteering column. 2. Go to the front of the vehicle andrelease the auxiliary latch using thehandle that is located under thefront passenger side of the hood. 3. Lift the hood until...
Page 375 - Engine shield
Engine shield Some vehicles may be equippedwith an aero-shield under theengine. This shield needs to beremoved for service, including oiland filter changes. It is secured withfour quick release fasteners. 3.7L V6 engine 1. Power steering fluid reservoir 2. Engine coolant reservoir 3. Brake fluid res...
Page 376 - WINDSHIELD WASHER FLUID; Maintenance; Checking and adding washer fluid for the liftgate
WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if thelevel is low. In very cold weather, donot fill the reservoir completely. Only use a washer fluid that meetsFord specifications. Do not use anyspecial washer fluid such aswindshield water repellent type fluidor bug wash. They may causesque...
Page 377 - CHANGING THE WIPER BLADES; Attach the new blade to the arm and snap it into place.
CHANGING THE WIPER BLADES 1. Pull the wiper blade and armaway from the glass. 2. Squeeze the locking tabs torelease the blade from the arm andpull the blade away from the arm toremove it. 3. Attach the new blade to the arm and snap it into place. Replace wiper blades at least once per year for optim...
Page 378 - scheduled maintenance information
Changing rear window wiper blade To replace the rear wiper blade: 1. Grab the wiper arm with onehand close to the arm/blade jointand pull it as far away from theglass as possible. Do not useexcessive force because it can breakthe wiper arm at the heel. Hold itthere until the next step. 2. Grab the p...
Page 379 - Adding engine oil
5. Locate and carefully remove theengine oil level dipstick. 6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again. • If the oil level is within this range, the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below this mark, engine oil must be added to raise the...
Page 380 - Checking the engine; Engine oil and filter recommendations; Use SAE 5W-20 engine oil; SAE 5W-20 oil provides optimum fuel economy and
Adding engine oil 1. Check the engine oil. For instructions, refer to Checking the engine oil in this chapter. 2. If the engine oil level is not within the normal operating range, addonly certified engine oil of the recommended viscosity. Remove theengine oil filler cap and use a funnel to pour the ...
Page 381 - vehicle’s engine; Maintenance product specifications and; L V6 EcoBoost engine; Use SAE 5W-30 engine oil
vehicle’s engine . Refer to Maintenance product specifications and capacities later in this section for more information. Do not use supplemental engine oil additives, cleaners or other enginetreatments. They are unnecessary and could lead to engine damage thatis not covered by Ford warranty. Change...
Page 382 - scheduled maintenance information.; BATTERY
Change your engine oil according to the appropriate schedule listed inthe scheduled maintenance information. Ford production and Motorcraft 威 replacement oil filters are designed for added engine protection and long life. If a replacement oil filter is usedthat does not meet Ford material and design...
Page 383 - Wash hands after handling.
WARNING: When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps, resulting in personal injury and/or damage to the vehicle orbattery. Lift the battery with a battery carrier or with your hands onopposite corners. WARNING: Keep batteri...
Page 384 - 0/50 mixture of coolant and water provides the following:; RETURN
If the battery has been disconnected or a new battery has been installed,the clock and radio settings must be reset once the battery isreconnected. • Always dispose of automotivebatteries in a responsible manner.Follow your local authorizedstandards for disposal. Call yourlocal authorized recycling ...
Page 385 - Adding engine coolant
When the engine is cold, check thelevel of the engine coolant in thereservoir. • The engine coolant should be at the FULL COLD level, or within theCOLD FILL or MIN / MAX range as listed on the engine coolantreservoir (depending upon application). • Refer to scheduled maintenance information for serv...
Page 386 - Do not add extra inhibitors or additives to the coolant.
and new (unused) coolant together in the vehicle. Mixing of enginecoolants may harm your engine’s cooling system. The use of animproper coolant may harm engine and cooling system componentsand may void the warranty. Refer to Maintenance product specifications and capacities in this chapter. Note: Do...
Page 387 - Recycled engine coolant; Used engine coolant should be disposed of in an appropriate; Coolant refill capacity; Maintenance product specifications and capacities
3. Step back while the pressure releases. 4. When you are sure that all the pressure has been released, use thecloth to turn it counterclockwise and remove the cap. 5. Fill the coolant reservoir slowly with the proper coolant mixture, towithin the COLD FILL RANGE or the FULL COLD level on the reserv...
Page 388 - If you drive in extremely hot climates:; NEVER decrease the coolant concentration below 40%.
Severe climates If you drive in extremely cold climates (less than –34°F [–36°C]): • It may be necessary to increase the coolant concentrationabove 50%. • NEVER increase the coolant concentration above 60%. • A coolant concentration of 60% will provide freeze pointprotection down to -62°F [-52°C]. I...
Page 390 - What you should know about fail-safe cooling; How fail-safe cooling works
What you should know about fail-safe cooling If the engine coolant supply is depleted, this feature allows the vehicle tobe driven temporarily before incremental component damage is incurred.The “fail-safe” distance depends on ambient temperatures, vehicle loadand terrain. How fail-safe cooling work...
Page 393 - Refueling; Easy FuelTM “no cap” fuel system
Refueling WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: • Read and follow all the instructions on the pump island; • Turn off your engine when you are refueling; • Do not smoke if you are near fuel or refueling your vehicle; ...
Page 394 - Choosing the right fuel; Use of any fuel other than those recommended may cause
4. After you are done pumping fuel, slowly remove the fuel fillernozzle—allow about five seconds after pumping fuel before removing thefuel filler nozzle. This allows residual fuel to drain back into the fuel tankand not spill onto the vehicle. Note: A fuel spillage concern may occur if overfilling ...
Page 395 - Some stations offer fuels posted as; Fuel quality
Octane recommendations 3.7L V6 engine Your vehicle will run normally on 87 octane regular fuel. Premium fuelwill provide improved performance. 3.5L V6 EcoBoost™ engine Your vehicle is designed to run on regular fuel with an octane rating of87 or higher. For best overall performance, premium fuel wit...
Page 396 - Cleaner air; Choosing the right; Warning
Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines toimprove air quality, per the recommendations in the Choosing the right fuel section. Running out of fuel Avoid running out of fuel because this situation may have an adverseeffect on powertrain components. If you have ru...
Page 397 - use aftermarket funnels they will not work with; Filling the tank
1. After lifting the carpeted floorpanel, locate the white plasticfunnel. It is attached to the rear,lower edge of the spare tirecompartment. 2. Slowly insert the funnel into theEasy Fuel™ system. 3. Fill the vehicle with fuel from the portable fuel container.4. When done, clean the funnel or proper...
Page 398 - Calculating fuel economy
The advertised capacity is the amount of the indicated capacity and theempty reserve combined. Indicated capacity is the difference in theamount of fuel in a full tank and a tank when the fuel gauge indicatesempty. Empty reserve is the small amount of fuel remaining in the fueltank after the fuel ga...
Page 399 - Driving style — good driving and fuel economy habits; Habits
economy under current driving conditions. Additionally, keeping recordsduring summer and winter will show how temperature impacts fueleconomy. In general, lower temperatures give lower fuel economy. Driving style — good driving and fuel economy habits Give consideration to the lists that follow and ...
Page 400 - Conditions; EMISSION CONTROL SYSTEM
Conditions • Heavily loading a vehicle or towing a trailer may reduce fuel economyat any speed. • Carrying unnecessary weight may reduce fuel economy (approximately1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried). • Adding certain accessories to your vehicle (for example bugdefl...
Page 403 - POWER STEERING FLUID (EXCEPT ECOBOOSTTM ENGINE)
The OBD-II system is designed to check the emission control systemduring normal driving. A complete check may take several days. If thevehicle is not ready for I/M testing, the following driving cycle consistingof mixed city and highway driving may be performed: 15 minutes of steady driving on an ex...
Page 404 - Refer to your
BRAKE FLUID The fluid level will drop slowly asthe brakes wear, and will rise whenthe brake components are replaced.Fluid levels between the MIN andMAX lines are within the normaloperating range; there is no need toadd fluid. If the fluid levels areoutside of the normal operatingrange, the performan...
Page 406 - J. The transmission fluid level indicator can now be accessed.
C. Remove the bolt cover (ifequipped). D. Remove two bolts that attach the air filter assembly to the front ofthe vehicle (2). E. Loosen the clamp holding the air filter assembly to the rubber hose(1). F. Remove the harness retaining clip by pulling up (3). Do notdisconnect the sensor (4). G. Withou...
Page 409 - AIR FILTER; For EcoboostTM equipped vehicles,
AIR FILTER Refer to scheduled maintenance information for the appropriate intervals for changing the air filter element. When changing the air filter element, use only the air filter elementlisted. Refer to Motorcraft 威 part numbers in this chapter. WARNING: To reduce the risk of vehicle damage and/...
Page 410 - Failure to use the correct air filter element may result in severe; VEHICLE STORAGE; General
4. Wipe the air filter housing and cover clean to remove any dirt ordebris and to ensure good sealing. 5. Install a new air filter element. Be careful not to crimp the filterelement edges between the air filter housing and cover. This could causefilter damage and allow unfiltered air to enter the en...
Page 412 - Removing vehicle from storage
Brakes • Make sure brakes and parking brake are fully released. Tires • Maintain recommended air pressure. Miscellaneous • Make sure all linkages, cables, levers and pins under vehicle arecovered with grease to prevent rust. • Move vehicles at least 25 feet (8 m) every 15 days to lubricateworking pa...
Page 413 - or
MOTORCRAFT PART NUMBERS Component 3.7L V6 Engine 3.5L V6 EcoBoost™Engine Engine air filterelement FA-1884 FA-1884 Battery BXT-65-750 BXT-65-750 Oil filter FL-500-S FL-500-S Spark Plugs SP-411 1 SP-512-A 1 1 For spark plug replacement, see your authorized dealer. Refer to scheduled maintenance inform...
Page 417 - Octane; Engine drivebelt routing
ENGINE DATA Engine 3.7L V6 engine 3.5L V6 EcoBoost™ engine Cubic inches 226 214 Fuel See Octane recommendations earlier in this chapter. See Octane recommendations earlier in this chapter. Firing order 1–4–2–5–3–6 1–4–2–5–3–6 Spark plug gap 0.052–0.056 inch (1.32–1.42 mm) 0.033–0.037 inch (.84– .94 ...
Page 418 - IDENTIFYING YOUR VEHICLE
3.5L V6 EcoBoost™ engine IDENTIFYING YOUR VEHICLE Safety Compliance Certification Label The National Highway Traffic SafetyAdministration Regulations requirethat a Safety ComplianceCertification Label be affixed to avehicle and prescribe where theSafety Compliance CertificationLabel may be located. ...
Page 420 - F50 6–Speed Automatic Transmission
TRANSMISSION CODE DESIGNATIONS You can find a transmission code onthe Safety Compliance CertificationLabel. The following table tells youwhich transmission each coderepresents. Description Code 6F50 6–Speed Automatic Transmission J 6F55 6–Speed Automatic Transmission (withEcoBoost™) G Maintenance an...
Page 421 - Accessories
LINCOLN CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Lincoln Custom Accessories are available for yourvehicle through your local Lincoln or Ford of Canada dealer. Thesequality accessories have been specifically engineered to fulfill yourautomotive needs; they are custom designed to comple...
Page 422 - Peace of mind
Peace of mind • Remote start • Vehicle tracking and recovery* • Cargo area protector • Protective seat covers* • Wheel locks • Windshield wiper shaker* • Locking fuel plug for capless fuel systems *Ford Licensed Accessories (FLA) are warranted by the accessorymanufacturer’s warranty. Ford Licensed A...
Page 423 - Ford Extended Service Plan
FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY) More than 30 million Ford, Lincoln, and Mercury owners have discoveredthe powerful protection of Ford ESP. It is the only extended service planbacked by Ford Motor Company, and provides “peace of mind”protection beyond the New Vehicle Limited Warranty cove...
Page 426 - FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY); Rental reimbursement
FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a FordExtended Service Plan (ESP). Ford ESP is the only service contractbacked by Ford Motor Company. Depending on the plan you purchase,Ford ESP provides benefits such as: • Rental reimbursement...
Page 428 - Genuine Ford parts and service
different specifications and performance features. That’s why it’simportant to rely upon your Ford or Lincoln Mercury dealership toproperly diagnose and repair your vehicle. Ford Motor Company has recommended maintenance intervals forvarious parts and component systems based upon engineering testing...
Page 429 - WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Convenience Many dealerships have extended evening and Saturday hours to makeyour service visit more convenient. How’s that for quality service? Factory-trained technicians Ford and Lincoln Mercury service technicians participate in extensivefactory-sponsored certification training to help them beco...
Page 430 - Multi-point inspection
Multi-point inspection In order to keep your vehicle running right, it is important to have thesystems on your vehicle checked regularly. This can help identifypotential issues and prevent major problems. Ford Motor Companyrecommends the following multi-point inspection be performed at everyschedule...
Page 433 - NORMAL SCHEDULED MAINTENANCE AND LOG
NORMAL SCHEDULED MAINTENANCE AND LOG For your convenience, your vehicle is equipped with a message centerwhich determines the proper oil change service interval. You shouldperform the engine oil change as indicated by the instrument clustermessage center. The message center will display ENGINE OIL C...
Page 434 - Instrument
Oil Change S ervice Interval* 1 2 3 456789 1 0 Change engine oil and filter • ••••••••• Rotate tires, inspect tire wear and measure tread depth • ••••••••• Inspect wheels and related components for abnormal noise, wear , looseness or drag • ••••••••• Perform multi-point inspection (recommended) • ••...
Page 437 - Maintenance schedule log
Maintenance schedule log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ...
Page 440 - Towing a trailer or using a camper or car-top carrier; – See axle maintenance items under; not
SPECIAL OPERATING CONDITIONS If you operate your Ford/Lincoln/Mercury vehicle primarily in one of the more demanding Special Operating Conditions listed below, you will need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not...
Page 441 - – Replace engine air filter.; Every 300 hours of engine; – Replace spark plugs.; The OIL CHANGE REQUIRED message comes on at; come on
Extensive idling and/or low-speed driving for long distances as in heavy commercial use such as delivery, taxi, patrol car or livery As required – Change engine oil and replace oil filter as indicated bymessage center and perform services as listed in theNormal Scheduled Maintenance chart (except Fi...
Page 442 - months; – Change engine oil and replace oil filter.; Exclusive use of E85 (Flex Fuel Vehicles only)
Operating in dusty conditions such as unpaved or dusty roads Inspect frequently, service as required – Replace cabin air filter (if equipped). – Replace engine air filter. Every 5,000 miles (8,000 km) – Rotate tires, inspect tires for wear and measure treaddepth.– Inspect the wheels and related comp...
Page 443 - Special operating condition log
Special operating condition log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D A...
Page 445 - EXCEPTIONS
EXCEPTIONS In addition, there are several exceptions to the Normal Schedule. Theyare listed below: Normal vehicle axle maintenance ❑ Rear axles and power take-off (PTO) units containing synthetic lubricant and light duty trucks equipped with Ford-designaxles are lubricated for life. These lubricants...
Page 446 - COOLANT CHANGE RECORD
COOLANT CHANGE RECORD Engine coolant ❑ 6 years or 100,000 miles (160,000 km) - change coolant (whichever comes first). ❑ After initial change - change coolant every 3 years or 50,000 miles (80,000 km). Scheduled Maintenance Guide 446 2011 MKT (mkt) Owners Guide, 1st PrintingUSA (fus)
Page 447 - Engine coolant change log
Engine coolant change log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M...
Page 448 - Index
A Accessing the help screen .........52 Accessing the music in yourjukebox ........................................47 Accessing your calendar ............51 Accessory delay ........................117 Active Park Assist .....................303 Adaptive Cruise Control ...........122 AdvanceTrac .......