LG HU915QE - User Manual

5 ENGLISH Parts and Components Outlet Vent 1) Inlet Vent Speaker Focus Ring Cover 3) Lens 2) 1) Due to the high temperature of vent area, do not get close to the vent area.2) Do not touch the lens when using the projector. The lens may be damaged. (Keep lens away from sharp objects.) 3) Be careful n...

8 ENGLISH Using the Power Button The projector can be turned on and off with the Power button on the product. — A short press turns it on, a long press turns off all functions and the screen. NOTE • The shape and location of the power button may vary depending on the model of the projector. • When t...

9 ENGLISH Projector Status Indicators LED Power Indicator LED Power Indicator Red Power standby state Red(Blink) Powering On Off The projector is operating with the power on.

10 ENGLISH INSTALLATION How to use the edge guards It prevents any damage to the product and injury when being attached to sharp edges of the product. 1 2 3

11 ENGLISH Ceiling-Type Installation WARNING When installing the product on the ceiling, observe the following precautions to prevent the projector from falling: — It is recommended to install the product through a professional installation services provider. (If installing on the ceiling, modify th...

12 ENGLISH Projection Distance per Screen Size 1 Place the projector on a sturdy, level surface, together with the PC or audio/ video source. 2 Place the projector an appropriate distance away from the screen. The distance between the projector and the screen determines the actual size of the image....

14 ENGLISH Adjusting the Focus of the Projection Screen When an image appears on the screen, check if it is in focus and fits the screen properly. 1 Press (Edge Adjustment) button on the remote control to execute the [Edge Adjustment] function. 2 Move the projector to the left or right to check that...

16 ENGLISH Kensington Security System • This projector has a Kensington Security Standard connector as an anti-theft mechanism. Connect a Kensington Security System cable as shown below. • For more information on installation and use of the Kensington Security System, refer to the user’s guide provi...

17 ENGLISH USING MAGIC LIGHTING REMOTE • Depending on country Inserting Batteries in the Remote Control If the battery low message appears while using the Projector, replace the batteries. Use 1.5 V, AA-type alkaline batteries. Replace the two batteries with new ones and insert them according to the...

18 ENGLISH Viewing the Remote Control Features * : To use the button, press and hold for more than 3 seconds. (POWER) Turns the Projector on or off. (Q. Settings) Accesses the Quick Settings. (Q. Settings) * Displays the [All Settings] menu. Number buttons Enters numbers. * Accesses the [Quick Help]...

22 ENGLISH To Register the Magic Lighting Remote You must pair the Magic Lighting Remote with the projector to use it.Pair the Magic Lighting Remote prior to use as follows. 1 Put batteries into the Magic Lighting Remote and turn the Projector on. 2 Point the Magic Lighting Remote at your projector ...

23 ENGLISH Using the Magic Lighting Remote • If you shake the Magic Lighting Remote left and right or turn its wheel while pointing it at the projector, a pointer will appear on the projector screen. If you move the remote control in the direction you want, the pointer follows the movement. Move the...

25 ENGLISH CONNECTING DEVICES You can connect various external devices to the projector. Connecting with a HDMI Cable Connect an HD receiver, DVD, PC, Notebook, or external devices to the projector and select an appropriate input mode.With an HDMI cable, you can enjoy high quality picture and sound....

26 ENGLISH Connecting a Digital Amp Using an optical cable, connect the digital audio input port of a digital amp to the port of the projector. The output of an amp with a digital converter must be set to the desired audio format. If a projector, home theater, or the speaker of an external audio dev...

27 ENGLISH Connecting a smart device (smartphone, tablet, etc.) • (INPUT) → [Home Dashboard] → [Inputs] → [HDMI 1]/[HDMI 2]/[HDMI 3] • The picture may look different from the actual product. Connect a smart device to the projector using a cable 1) and set the external input of the projector to HDMI....

28 ENGLISH SAFETY PRECAUTIONS Please take note of the safety instructions to prevent any potential accident or misuse of the projector.Child injuries can be prevented by following these simple safety precautions.The precautions should be followed in the same manner when you store or move your existi...

29 ENGLISH Read these instructions. Keep these instructions.Heed all warnings. Follow all instructions. Indoor Installation WARNING Do not install products including projectors and remote controls in the following places: — Any place exposed to direct sunlight; — Any humid place such as bathroom; — ...

32 ENGLISH When in Use WARNING When thunder or lightning strikes, unplug the power cord and do not touch the antenna wire. • It may cause an electric shock. If there is a gas leak from the gas lines, do not touch the outlet and be sure to vent by opening the window. • Sparks may be caused and lead t...

38 ENGLISH Cleaning WARNING Do not spray water directly onto the projector when cleaning it. • It may cause a fire or electric shock. CAUTION How to clean the projector — Disconnect the plug from the outlet before cleaning. — Do not wipe the optical system (the lens and mirror) immediately after the...

39 ENGLISH Laser WARNING • You risk being exposed to laser radiation if you manipulate or alter the product in a way not specified in the user manual. • Be sure not to let infants or people with diseases directly watch the light source. CAUTION • This product is a class 1 laser device that meets IEC...

40 ENGLISH CHECKING BEFORE REPORTING MALFUNCTION Please check the list below when you experience the following symptoms during use of the product. It may not be a failure. Projector Safety Check Symptoms • The projector does not display anything on the screen or output sound when it is turned on. • ...

41 ENGLISH Troubleshooting Symptoms Causes and Solutions I cannot turn on the Projector. • Please make sure your projector power plug is correctly connected to the outlet. • There may be a problem with the outlet, so try plugging the power cord of another product into the outlet where the projector ...

43 ENGLISH CHECKING INFORMATION Specifications MODEL HU915QE (HU915QE-GL) HU915QB (HU915QB-GL) Resolution (Pixel) 3840 (Horizontal) × 2160 (Vertical) 1) Aspect ratio 16:9 (Horizontal:Vertical) Projection distance — Screen size 403 mm to 530 mm (15.8 inches to 20.8 inches) — 2286 mm to 3048 mm (90 in...

44 ENGLISH HDMI Supported mode HDMI (DTV) Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 640 x 480 31.46 59.94 640 x 480 31.5 60 720 x 480 31.47 59.94 720 x 480 31.5 60 720 x 576 31.25 50 1280 x 720 44.96 59.94 1280 x 720 45 60 1280 x 720 37.5 50 1920 x 1080 28.12 50 1920 x 1080 33.72...

48 ENGLISH Licenses Supported licenses may differ by model. For more information about licenses, visit www.lg.com. The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Manufactured...

49 ENGLISH Other specifications As with any bright light source, do not stare into the beam, RG2 IEC 62471- 5:2015. Risk Group 2 CAUTION Possibly hazardous optical radiation emitted from this product. Do not stare at operating lamp. May be harmful to the eye. This label is attached to the bottom of ...

50 ENGLISH Symbols Refers to alternating current (AC). Refers to direct current (DC). Refers to class II equipment. Refers to stand-by. Refers to “ON” (power). Refers to dangerous voltage.

3 ENGLISH ABOUT LG PROJECTOR Home Tutorial Using the Home feature of the LG Projector You can open the Home screen by pressing the button on your remote control. You can use more features by scrolling the Wheel (OK) button on the Magic Lighting Remote. You can open apps and content or use various fe...

5 ENGLISH Manage LG Projector Home You can view a list of all apps installed on your projector, change their positions, or delete them. 1 Select the app you want to edit, and then press and hold the Wheel (OK) button on the remote control to enter the [Edit App list] mode. Alternatively, you can pre...

7 ENGLISH Network Setting Network Setting If you configure settings for the network, you can use various services such as online contents and applications. Setting a Wired Network 1 Connect the LAN port of the projector and the router using a LAN cable. The router should be connected to the Internet...

9 ENGLISH Managing your LG Account LG Membership You can receive customized recommendations and utilize various app services with your LG Account. In LG Account, you can sign up for LG membership with an email address. Alternatively, you can create and log in to an LG membership using the ID and pas...

11 ENGLISH HOW TO OPERATE THE PROJECTOR Using Projector Functions through Speech You can easily and quickly access the projector’s various functions through speech recognition. 1 Press and hold the (Voice recognition) button on the remote control and speak out the function you want to launch or the ...

14 ENGLISH To View More Features of the Remote Control You can control more features or external devices connected to your projector by using the buttons displayed on your projector screen. 1 Press the button on the remote control. 2 Using the remote control, select your desired button on [More Acti...

15 ENGLISH Universal Remote Control Automatically Setting the Universal Remote Control When you set up the universal remote control, you can control the peripherals (Blu-ray / DVD player, home theater, set-top box, etc.) with the Magic Lighting Remote rather than using their dedicated remote control...

16 ENGLISH Manually Setting the Universal Remote Control If the universal remote control is not set up automatically, you can set it up manually. 1 Select (Q. Settings) → → [General] → [Devices] → [External Devices] → [Universal Control Settings]. 2 Select the type of the device you want to set. 3 C...

17 ENGLISH Launching Apps through [Quick Access] Using apps quickly and easily with [Quick Access] Press and hold a number button on the remote control to open an app or to activate an external input registered to the button. Setting the [Quick Access] 1 Launch the app or input you wish to assign. 2...

19 ENGLISH Using SIMPLINK With a single remote control, you can easily manage various devices such as a soundbar or set-top box connected to a projector with HDMI. • Up to three devices can be connected and used simultaneously. 1 Connect the SIMPLINK HDMI Output port to the projector’s HDMI IN port ...

21 ENGLISH Connecting an Input Device to USB Using a USB Wired/Wireless Mouse Connect your mouse to the USB port. Use the mouse to move the pointer on the projector screen and select the menu you want. • The right button and the special buttons on the mouse do not work. • When using a wireless USB m...

22 ENGLISH APPS AND CONTENT Installing Apps You can install apps in a variety of categories such as games, education, and news and conveniently use them on your projectors. 1 Press the button on the remote control. 2 Launch [Apps]. 3 Select a category or press the Search button to search for an app....

24 ENGLISH Content Recommendation If you are watching the projector using a set-top box, you must complete the setup of the universal remote control to use the recommendation feature normally. For details, please refer to "Universal Remote Control". 1 Press the (Voice recognition) button on ...

25 ENGLISH Search Content Searches for content by title, actor/actress, and genre. 1 Press the button on the remote control. 2 Launch [Search]. 3 Search for a variety of content and information by typing in your desired search terms. 1 3 4 2 1 Enter your desired search term. 2 Shows recent searches....

26 ENGLISH CONNECT OTHER DEVICES Using [Home Dashboard] You can select or control a device (mobile, external device, etc.) connected to the projector. • Press the button on the remote control and select [Home Dashboard]. • You can also press and hold the button on the remote control. 1 2 3 4 5 6 7 8...

28 ENGLISH To see the Smart Device's screen on the projector To see the Mobile Device's screen on the projector 1 Enable Screen Share mode on the mobile device. 2 Your projector will be displayed in the list of available devices. 3 Select your projector and request connection. 4 Select accept in the...

29 ENGLISH Playing Sound from a Smart Device through the projector’s Speakers Connect a smart device to the projector via Bluetooth to play sound from the smart device through the projector’s speakers. 1 Turn the smart device’s Bluetooth on, then select the projector from the list of devices. 2 The ...

30 ENGLISH Connecting USB Connect a USB storage device (USB HDD, USB Flash Drive) to the USB port on the projector to easily enjoy the content files stored on the USB storage device on your projector. USB Flash Drive

31 ENGLISH Tips for Using a USB storage device • A USB storage device that has a built-in automatic recognition program or uses its own driver might not be recognizable. • Some USB storage devices may not be supported or may not work properly. • If you use a USB extension cable, the USB storage devi...

34 ENGLISH Viewing Photos You can select a photo from the [Media Player] app and view the photo. You can use more features by pressing the button on the remote control while viewing a photo. 1 2 3 5 6 7 8 4 1 Shows the previous content. 2 Starts the slide show. 3 Shows the next content. 4 Rotates ph...

35 ENGLISH Playing Videos You can select a video from the [Media Player] app and play the video. Pressing the buttons on the remote control allows you to skip backward/ forward 10 seconds. You can access more features by pressing the button on the remote control while playing a video. 1 2 3 4 5 6 7 ...

37 ENGLISH Listening to Music You can select a song from the [Media Player] app and play the song. You can use more features by pressing the button on the remote control while playing a song. 1 2 3 4 5 1 You can set the random play mode. 2 You can set the repeat play mode. 3 Lyrics are available for...

38 ENGLISH View Computer Files Watch content saved in your PC on the Projector You can enjoy videos/music/photos stored on your PC on the Projector when these devices are connected to the same network. Browse the content on your PC to watch on Projector (Windows 10) 1 Connect you projector and PC to...

41 ENGLISH To See the PC Screen on the Projector To see the PC screen on the projector Connect wireless 1 Enable Screen Share mode on the PC. Your projector will be displayed in the list of available devices. 2 Select your projector and request connection. 3 After the connection is established, the ...

43 ENGLISH MAKING THE MOST OF SMART PROJECTOR Using the [Web Browser] Using the [Web Browser] You can enter the website when you input the web address on the URL bar. If you input the search word, it will find the information about search word base on the search engine. 1 Press the button on the rem...

48 ENGLISH SETTINGS The configurable items differ depending upon model. Quick Settings Quick Settings Displays a set of light-weight controls quickly and simply such as [Picture Mode], [Sound Out], [Sleep Timer] and so on. Press the (Q. Settings) button on the remote control. 1 2 3 4 5 6 7 8

88 ENGLISH TROUBLESHOOTING Please check the list below when you experience the following symptoms during use of the product. It may not be a failure.Information on customer service for product problems is available in (Q. Settings) → → [Support] on the projector. Perform Check-up with the [Quick Hel...

89 ENGLISH Troubleshooting Power/Remote Issues Please check the list below when you experience the following symptoms during use of the product. It may not be a failure. I cannot turn on the Projector. • Please make sure your projector power plug is correctly connected to the outlet. • If you are us...

91 ENGLISH Troubleshooting Screen Issues Please check the list below when you experience the following symptoms during use of the product. It may not be a failure.First of all, perform (Q. Settings) → → [Support] → [Screen Self-diagnosis] to check for any abnormalities in the projector. If you are u...

93 ENGLISH Troubleshooting Sound Issues Please check the list below when you experience the following symptoms during use of the product. It may not be a failure.First of all, perform (Q. Settings) → → [Support] → [Sound Self-diagnosis] to check for any abnormalities in the projector. If you are usi...

94 ENGLISH Troubleshooting PC Connection Issues Press and hold the button on your remote control. Select → [Edit] → [Edit Inputs] in the upper right corner of [Home Dashboard]. In the edit mode, set the icon of the HDMI terminal connected to the PC to [PC] to apply the video and aspect ratio setting...

95 ENGLISH Troubleshooting Movie Playback Issues Please check the list below when you experience the following symptoms during use of the product. It may not be a failure. For more information about supported files, see "Using the [Media Player]". I cannot find a file in the [Media Player]. ...

97 ENGLISH Troubleshooting Network Connection Issues Please check the list below when you experience the following symptoms during use of the product. It may not be a failure. Before connecting to a wireless network, check the name and password of the Wi-Fi device to connect. You can check the netwo...

99 ENGLISH Troubleshooting LG Account Issues In some countries, access to the website (www.lgappstv.com) may be restricted. I have already signed up on the projector. Do I still have to sign up again at the website (www.lgappstv.com)? • You can use the website with the membership information that yo...

100 ENGLISH Troubleshooting Contents Issues Please check the list below when you experience the following symptoms during use of the product. It may not be a failure. I cannot see any content in HOME. • You may not be able to see the content if the service country setting has been changed. Change th...

101 ENGLISH Troubleshooting Internet Browser Issues Please check the list below when you experience the following symptoms during use of the product. It may not be a failure. Some parts of a particular website are not visible when I am using the Internet. • The Web Browser supports only HTML5 media ...

102 ENGLISH BEING AWARE OF THE INFORMATION Supported Photo Files File type Format Resolution jpeg, jpg, jpe JPEG Minimum: 64 x 64 Maximum Normal Type: 15360 (W) x 8640 (H) Progressive Type: 1920 (W) x 1440 (H) png PNG Minimum: 64 x 64 Maximum: 5760 (W) x 5760 (H) bmp BMP Minimum: 64 x 64 Maximum: 19...

103 ENGLISH Supported Video Files Maximum data transfer rate • Full HD video H.264 1920 x 1080@60P BP/MP/[email protected] Maximum 40 Mbps HEVC 1920 x 1080@60P Main/[email protected] Maximum 40 Mbps • ULTRA HD video (ULTRA HD model only) H.264 3840 × 2160@30P BP/MP/[email protected] Maximum 50 Mbps ...

105 ENGLISH Cautions for Video Playback • Some user-created subtitles may not work properly. • A video file and its subtitle file must be located in the same folder. For subtitles to be displayed properly, make sure that the video file and the subtitle file have the same name. • Subtitles on a Netwo...

106 ENGLISH Supported music file formats File type Item Info mp3 Bit rate 32 kbps ~ 320 kbps Sample freq. 16 kHz ~ 48 kHz Support MPEG-1, MPEG-2 Channels mono, stereo wav Bit rate - Sample freq. 8 kHz ~ 96 kHz Support PCM Channels mono, stereo ogg Bit rate 64 kbps ~ 320 kbps Sample freq. 8 kHz ~ 48 ...