Page 5 - Contents; Read this first; iii
Contents Read this first . . . . . . . . . . . v Chapter 1. Finding information . . . . . 1 This guide and other publications . . . . . 1 Finding information with the ThinkVantagebutton . . . . . . . . . . . . . . 2 Chapter 2. Taking care of your ThinkPadcomputer . . . . . . . . . . . . . 3 Importan...
Page 6 - iv
European Union EMC Directiveconformance statement . . . . . . . 71 EU-EMC Directive (2004/108/EC) EN55022 class B Statement of Compliance . . 72 Japanese VCCI Class B statement . . . . 73 Japanese statement of compliance forproducts less than or equal to 20 A perphase . . . . . . . . . . . . . 73 EU...
Page 7 - Protect yourself from the heat that your computer generates.; Protect yourself from the heat generated by the AC adapter.; Prevent your computer from getting wet.
Read this first Be sure to follow the important tips given here to continue to get the most useand enjoyment out of your computer. Failure to do so might lead todiscomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is tu...
Page 8 - Protect the cables from being damaged.; Protect your computer and data when moving it.; Handle your computer gently.; Carry your computer carefully.
Protect the cables from being damaged. Applying strong force to cables may damage or break them. Route communication lines, or the cables of an ACadapter, a mouse, a keyboard, a printer, or any otherelectronic device, so that they cannot be walked on,tripped over, pinched by your computer or other o...
Page 9 - Chapter 1. Finding information; This guide and other publications; Access on-system help
Chapter 1. Finding information This guide and other publications helps you to unpack your ThinkPad ® computer and get started. It includes a few tips for first-time users. provides information about caring for your ThinkPad computer, basictroubleshooting information, some recovery procedures, help a...
Page 10 - Finding information with the ThinkVantage button; workspace, which runs
supplements this Guide. Read it before you use the wireless features of yourThinkPad computer. The ThinkPad computer complies with the radiofrequency and safety standards of any country or region in which it has beenapproved for wireless use. You are requested to install and use your ThinkPadcompute...
Page 11 - Chapter 2. Taking care of your ThinkPad computer; Important tips; can produce negative ions.
Chapter 2. Taking care of your ThinkPad computer Though your computer is designed to function reliably in normal workenvironments, you need to use common sense in handling it. By followingthese important tips, you will get the most use and enjoyment out of yourcomputer. For the most important instru...
Page 15 - Tips on using the dual screen model
Tips on using the dual screen model v Do not open the main display beyond 150 degrees to the keyboard. To doso might damage the computer hinge. v The second screen is designed to be opened at an angle of 0 to 30 degreesto the main display. Do not open it to an angle of more than 30 degrees. Todo so ...
Page 17 - Chapter 3. Solving computer problems; Frequently asked questions
Chapter 3. Solving computer problems Frequently asked questions This section lists frequently asked questions and tells where you can finddetailed answers. For details about each publication included in the packagewith the ThinkPad computer, see “This guide and other publications” on page1. What saf...
Page 18 - Entering the BIOS Setup Utility; Access Help; BIOS Setup Utility
How can I contact the Customer Support Center? See Chapter 6, “Getting help and service,” on page 51 of this Guide.For the phone numbers of the Customer Support Center nearest toyou, see “Worldwide telephone list” on page 53. Where can I find warranty information? See the separate Safety and Warrant...
Page 20 - Diagnosing problems using PC-Doctor from the service partition; Diagnose hardware; Troubleshooting
4. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive . Press Enter to start the diagnostic program. The diagnostic program runs a read verification test and a speed test of the drive you select, andreports its findings. 5. If the diagnostic program returns any error messages...
Page 21 - Error messages; The version of PC-Doctor referred to here is PC-Doctor for Windows.
Error messages Note: 1. In the charts, x can be any character. 2. The version of PC-Doctor referred to here is PC-Doctor for Windows. Message Solution 0176: SystemSecurity - TheSystem has beentampered with. This message is displayed if you remove the Security Chip andreinstall it, or install a new o...
Page 26 - Errors without messages
If one of the following error code messages is displayed on the screen, have thecomputer serviced: 02F4: EISA CMOS not writable 02F5: DMA test failed 02F6: Software NMI failed 02F7: Fail-safe timer NMI failed Fan error Thermal sensing error Errors without messages Problem: When I turn on the machine...
Page 28 - Memory problems; Password problems
Memory problems Problem: Your memory is not operating properly. Solution: 1. Verify that the memory is installed and seated correctly in yourcomputer. It may be necessary to remove all added memories to test the computerwith only the factory-installed memories, and then reinstall the memoryone at a ...
Page 32 - Computer screen problems
Computer screen problems Problem: Incorrect characters appear on the screen. Solution: 1. Make sure that the operating system and the application program areinstalled correctly. 2. If they are installed and configured correctly, have the computer serviced. Problem: Missing, discolored, or bright dot...
Page 35 - Battery problems; AC adapter problems
Battery problems Problem: The battery does not charge. -or- The operating time for a fully charged battery is short. -or- The battery cannot be fully charged by the power-off method in the standardcharge time for the computer. Solution: For details, see ″ Problem solving ″ in Access Help Problem: Th...
Page 36 - Using Passphrase
Hard disk drive (HDD) or solid state drive (SSD) problems Problem: After setting a hard disk password on the HDD or SSD of the computer, youmoved the drive to another computer. Now you cannot unlock the hard diskpassword. Solution: Your computer supports an enhanced password algorithm. Computers old...
Page 40 - RAID problems; Delete
RAID problems Problem: The RAID 0 volume is reported as ″ Failed. ″ Solution: One hard disk in the RAID 0 array may be missing or may have beendamaged.If you have removed the disk, reinstall it, and then turn on the computer.Check the status of the RAID volume in Intel ® Matrix Storage Manager optio...
Page 43 - Chapter 4. Recovery options; Introducing Rescue and Recovery; Turn off the computer, and then turn it on again.
Chapter 4. Recovery options Introducing Rescue and Recovery If Windows is not running properly, use the Rescue and Recovery workspaceto help solve or identify your problem. 1. Turn off the computer, and then turn it on again. 2. When the ThinkPad logo comes up, immediately press the ThinkVantagebutt...
Page 44 - Restoring the factory contents; Yes; Restoring the factory contents from the service partition; Full Restore
Restoring the factory contents The complete backup of all the files and programs that Lenovo preinstalled onyour computer may have shipped on recovery discs with your computer orresides in a hidden protected area, or partition, of the HDD. Although hidden,the backups in the partition consume the dri...
Page 45 - Restoring the factory contents using the recovery discs; Insert the Rescue and Recovery disc into the DVD drive.; and follow the instructions on the screen.; Recovering data
Restoring the factory contents using the recovery discs If a set of recovery discs is enclosed with your computer, or you have createdor purchased recovery discs, you can restore the factory contents by using thediscs in the following procedure: 1. Make sure that in the BIOS Setup Utility the startu...
Page 47 - Chapter 5. Upgrading and replacing devices; Replacing the battery; To replace the battery; Then disconnect the
Chapter 5. Upgrading and replacing devices Replacing the battery Important: Read Safety and Warranty Guide before replacing the battery. To replace the battery 1. Turn off the computer, or enter hibernation mode. Then disconnect the AC adapter and all cables from the computer. 2. Close the computer ...
Page 48 - Upgrading the hard disk drive or solid state drive; Handling an HDD or an SSD
Upgrading the hard disk drive or solid state drive Important: Read Safety and Warranty Guide before replacing the HDD or SSD. You can replace the solid state drive (SSD) or the hard disk drive (HDD) witha new one by following the procedure below. You can purchase a new HDDor SSD from your reseller o...
Page 49 - then disconnect the AC adapter and all cables
To replace the HDD 1. Turn off the computer ; then disconnect the AC adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3. Remove the battery. 4. Remove the screw that secures the drive slot cover. 5. Remove the cover. Chapter 5. Upgrading and replac...
Page 55 - Replacing memory; Use only the memory types supported by your computer. If you; To install an SO-DIMM
14. Turn the computer over again. Connect the AC adapter and the cables tothe computer. Replacing memory Important: Read Safety and Warranty Guide before replacing memory. Increasing memory capacity is an effective way to make programs run faster.You can increase the amount of memory in your compute...
Page 59 - Chapter 6. Getting help and service; Getting help and service
Chapter 6. Getting help and service Getting help and service If you need help, service, technical assistance, or just want more informationabout ThinkPad computers, you will find a wide variety of sources availablefrom Lenovo to assist you. This section contains information about where togo for addi...
Page 60 - Warranty
v Lenovo hardware repair - If the problem is determined to be caused byLenovo hardware under warranty, trained service personnel are available toprovide the applicable level of service. v Engineering change management - Occasionally, there might be changesthat are required after a product has been s...
Page 61 - Getting help around the world; instructions on the screen.; Worldwide telephone list; Country or Region
visit the Support Web site at http://www.lenovo.com/support/phone. If thenumber for your country or region is not listed, contact your Lenovo reselleror Lenovo marketing representative. Getting help around the world If you travel with your computer or relocate it to a country where yourThinkPad mach...
Page 67 - Appendix A. Warranty information
Appendix A. Warranty information This Appendix provides information regarding the warranty period and typeof warranty service applicable to your Lenovo hardware product in yourcountry or region. For the terms and conditions of the Lenovo LimitedWarranty that applies to your Lenovo hardware product, ...
Page 68 - Types of warranty service; Customer Replaceable Unit (
MachineType Country or Region of Purchase Warranty period Types ofWarrantyService 2763 US, Canada, Mexico, Brazil,Australia, and Japan Parts and Labor - 4 years 3 Battery pack - 1 year 1 Digitizer Pen - 1 year Other Parts and Labor - 4 years 4 Battery pack - 1 year 1 Digitizer Pen - 1 year Types of ...
Page 69 - Product Exchange Service
to a designated service center. A courier will pick up your product anddeliver it to the designated service center. Following its repair or exchange,the service center will arrange the return delivery of the product to you. 4. Customer Carry-In or Mail-In Service Under Customer Carry-In or Mail-In S...
Page 71 - Start; , move the pointer to; All Programs
Appendix B. Customer Replaceable Units (CRUs) Customer Replaceable Units (CRUs) are computer parts that the customer canupgrade or replace. There are two types of CRU: self-service andoptional-service. Self-service CRUs are easy to install. They may be standaloneor latched, or require a screwdriver ...
Page 73 - Appendix C. Features and Specifications; Features
Appendix C. Features and Specifications Features Processor v See the system properties of your computer. You can do this as follows:Click Start , right-click Computer (in Windows XP, My Computer ); then from the pull down menu select Properties . Memory v Double data rate three (DDR3) synchronous dy...
Page 74 - Bluetooth; Specifications
Interface v External-monitor connector v DVI connector v DisplayPort connector v IEEE 1394 connector v Stereo headphone jack v Microphone jack v 5 Universal Serial Bus (USB) connectors v RJ45 Ethernet connector v RJ11 Modem connector (on some models) v Serial Ultrabay Enhanced v Docking connector Op...
Page 75 - When you charge the battery pack, its temperature must be at least; Heat output; Sine-wave input at 50 to 60 Hz; Battery pack
Operating: 5.0°C to 35.0°C (41°F to 95°F)Non-operating: 5.0°C to 43.0°C (41°F to 109°F) – At altitudes above 2438 m (8000 ft) Maximum temperature when operating under the unpressurizedcondition: 31.3°C (88° F) Note: When you charge the battery pack, its temperature must be at least 10°C (50°F). v Re...
Page 77 - Notices
Appendix D. Notices Notices Lenovo may not offer the products, services, or features discussed in thisdocument in all countries. Consult your local Lenovo representative forinformation on the products and services currently available in your area. Anyreference to a Lenovo product, program, or servic...
Page 78 - Reorient or relocate the receiving antenna.
information contained in this document was obtained in specific environmentsand is presented as an illustration. The result obtained in other operatingenvironments may vary. Lenovo may use or distribute any of the information you supply in any wayit believes appropriate without incurring any obligat...
Page 79 - Industry Canada Class B emission compliance statement; This Class B digital apparatus complies with Canadian ICES-003.; Avis de conformité à la réglementation d’Industrie Canada
v Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. v Consult an authorized dealer or service representative for help. Properly shielded and grounded cables and connectors must be used in orderto meet FCC emission limits. Proper cables and conn...
Page 80 - Deutschsprachiger EU Hinweis
Standard EN 55022. The limits for Class B equipment were derived for typicalresidential environments to provide reasonable protection against interferencewith licensed communication devices. EU-EMC Directive (2004/108/EC) EN 55022 class B Statement ofCompliance Deutschsprachiger EU Hinweis Hinweis f...
Page 82 - California Perchlorate Information:; ENERGY STAR model information; ENERGY STAR
Notice for users in the U.S.A. California Perchlorate Information: Products containing CR (manganese dioxide) lithium coin cell batteries maycontain perchlorate. Perchlorate Material — special handling may apply. See the flowing web site: http://www.dtsc.ca.gov/hazardouswaste/perchlorate ENERGY STAR...
Page 83 - Power plan: Energy Star at AC mode
been inactive for a specified length of time: Windows XP Windows Vista v Power plan: Energy Star at AC mode Turn off monitor: After 10 minutes Turn off hard disks: After 15minutes System standby: After 25 minutes System hibernates: Never v Power plan: Energy Star at AC mode Turn off the display: Aft...
Page 84 - Click the; Power Management; Clear the; Allow this device to bring the computer out of standby; check; OK; Notice for Regulatory information
6. Click the Power Management tab. 7. Clear the Allow this device to bring the computer out of standby check box. 8. Click OK . Notice for Regulatory information The latest Regulatory Notice has been uploaded on the Web site. To refer to it,go to http://www.lenovo.com/think/support, click Troublesho...
Page 85 - Trademarks; ThinkLight
Trademarks The following terms are trademarks of Lenovo in the United States, othercountries, or both: LenovoRescue and Recovery ® ThinkLight ® ThinkPad ® ThinkVantage ® TrackPoint ® Ultrabay Wake on LAN is a registered trademark of International Business MachinesCorporation in the United States, ot...
Page 87 - Index
Index A AC adapter troubleshooting 27 Access Help 1, 9, 12 B battery replacing 39troubleshooting 27 BIOS Setup Utility 10 initializing 36 C carrying the computer 4cleaning computer cover 6computer display 6keyboard 6 computer display cleaning 6 computer screen troubleshooting 24 CRU (customer replac...