Page 3 - iii; Contents
iii Contents About this manual ....................................... iv Safety information ........................................ 1 General safety ................................................ 2 Electrical safety .............................................. 3 Safety inspection guide ..........
Page 4 - iv; About this manual
iv About this manual This manual contains service and reference information for the following Lenovo IdeaTab product: Lenovo IdeaTab K3011W Use this manual to troubleshoot problems.The manual is divided into the following sections: The common sections provide general information, guidelines, and saf...
Page 5 - Safety information
1 Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service an Lenovo IdeaTab K3011W computer:• “General safety” on page 2• “Electrical safety” on page 3• “Safety inspection guide” on page 5• “Handling devices t...
Page 6 - IdeaTab K3011W Hardware Maintenance Manual; General safety
2 IdeaTab K3011W Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: Observe a good housekeeping in the area where the machines are put • during and after the maintenance.When lifting any heavy object: • 1. Make sure that you can stand safely without slippin...
Page 7 - Electrical safety
3 Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.Many custo...
Page 9 - Safety inspection guide
5 Safety information Safety inspection guide The purpose of this inspection guide is to assist you in identifying potential unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service personnel from injury. This guide addresses only th...
Page 10 - Handling devices that are sensitive to electrostatic discharge
6 IdeaTab K3011W Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge...
Page 11 - Safety notices: multilingual translations; Safety notice 1
7 Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small p...
Page 12 - Safety notice 2
8 IdeaTab K3011W Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short- circuit it. Dispose of the battery as required by local ordinances or reg...
Page 13 - Safety notice 3
9 Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing wh...
Page 14 - Safety notice 4
10 IdeaTab K3011W Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of ...
Page 15 - Safety notice 5
11 Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing.Si le panneau d’affi...
Page 16 - Safety notice 6; Safety notice 7
12 IdeaTab K3011W Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’ali...
Page 17 - Safety notice 8
13 Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, d...
Page 18 - Laser compliance statement; CAUTION; Do not open
14 IdeaTab K3011W Hardware Maintenance Manual Laser compliance statement Some models of Lenovo IdeaTab computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installe...
Page 19 - DANGER
15 Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instr...
Page 20 - Important service information; Strategy for replacing FRUs; Before replacing parts:
16 IdeaTab K3011W Hardware Maintenance Manual Important service information This chapter presents the following important service information: • “Strategy for replacing FRUs” on page 16 – “Important notice for replacing a system board ” on page 17 • “Important information about replacing RoHS compli...
Page 21 - Important notice for replacing a system board
17 Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: If you are instructed to replace an FRU, but the replacement does not solve • the problem, reinstall the original FRU before you continue.Some computers have both a processor ...
Page 22 - Important information about replacing RoHS compliant FRUs; RoHS, The Restriction of Hazardous Substances in Electrical and
18 IdeaTab K3011W Hardware Maintenance Manual Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS re...
Page 23 - General checkout; • Replace an FRU only with another FRU of the correct model.; • Be careful not to replace a nondefective FRU.
19 General checkout General checkout This chapter presents the following information:• “What to do first” on page 20• “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: • Only certified trained personnel can service the...
Page 24 - What to do first; The following are not covered under warranty:
20 IdeaTab K3011W Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it:1. Name and phone number of servicer2. Date of service3. Date on which the machine failed4. Date ...
Page 25 - Power system checkout; Checking the AC adapter; Checking operational charging
21 General checkout Power system checkout To verify a symptom, follow the steps below:1. Turn off the computer.2. Connect the AC adapter.3. Make sure that power is supplied when you turn on the computer.4. Turn off the computer.5. Disconnect the AC adapter.6. Make sure that the battery pack supplies...
Page 27 - Related service information; Restoring the factory contents by using OneKey Recovery; Restore of factory default; System
23 Related service information Related service information This chapter presents the following information:• “Restoring the factory contents by using OneKey Recovery” on page 23• “Passwords” on page 24• “Power management” on page 25 Restoring the factory contents by using OneKey Recovery Restore of ...
Page 28 - Passwords; Exception; Supervisor password
24 IdeaTab K3011W Hardware Maintenance Manual Passwords As many as two passwords may be needed for any Lenovo IdeaTab computer: the power-on password (POP) and the supervisor password (SVP).If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned ...
Page 29 - Power management; Screen blank mode; Settings → Power → Sleep
25 Related service information Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank mode If the time set on the “Turn off moni...
Page 30 - Specifications; Tablet
26 IdeaTab K3011W Hardware Maintenance Manual Lenovo IdeaTab K3011W This chapter presents the following product-specific service references and product-specific parts information:• “Specifications” on page 26 • “Status indicators” on page 28 • “Function key combinations” on page 29 • “FRU replacemen...
Page 31 - Dock
27 Lenovo IdeaTab K3011W Table 1. Specifications (continued) Feature Description Battery • 2 cell, 6800 mAh AC adapter • 5V, 10W Pre-installed operating system • Windows 8 Dock Feature Description I/O Ports • Unified multi-function connector × 1• USB port × 2• AC power adapter jack × 1 Battery • 2 c...
Page 32 - Status indicators
28 IdeaTab K3011W Hardware Maintenance Manual Status indicators The system status indicators below show the computer status: 1 2 Table 2. Status indicators Indicator Indicator status Meaning 1 Power status indicator (on tablet) On (solid white) The tablet is connected to the AC adapter and is fully ...
Page 33 - Function key combinations
29 Lenovo IdeaTab K3011W Function key combinations The following table shows the function of each combination of function key. Table 3. Hotkeys : Mutes/unmutes the sound. : Decreases the volume level. : Increases the volume level. : Closes the currently active window. : Refreshes the desktop or the ...
Page 34 - FRU replacement notices; Screw notices; Plastic to plastic
30 IdeaTab K3011W Hardware Maintenance Manual FRU replacement notices This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo IdeaTab computer, this problem ...
Page 35 - Removing and replacing an FRU
31 Lenovo IdeaTab K3011W Removing and replacing an FRU This section presents exploded figures with the instructions to indicate how to remove and replace the FRU. Make sure to observe the following general rules:1. Do not attempt to service any computer unless you have been trained and certified. An...
Page 39 - Note: Applying labels to the base cover
35 Lenovo IdeaTab K3011W Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following label: The following labels need to be peeled off from the old base cover, and need to be...
Page 48 - 080 Tablet USB board and button board
44 IdeaTab K3011W Hardware Maintenance Manual 1080 Tablet USB board and button board For access, remove this FRU: • “1060 Tablet base cover” on page 40 Figure 8. Removal steps of tablet USB board and button board Detach the two FPC connectors in the direction shown by arrows 1 2 and unplug the speak...
Page 50 - Important notices for handling the system board:
46 IdeaTab K3011W Hardware Maintenance Manual 1090 System board Important notices for handling the system board: When handling the system board, bear the following in mind.• Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite. • Avoid rou...
Page 56 - Locations
52 IdeaTab K3011W Hardware Maintenance Manual Locations Tablet 1 Integrated camera 2 Wireless LAN antennas 3 Multi-touch screen 4 Windows button 5 Screen rotation lock button 6 Volume button 7 Speaker 8 Micro HDMI port 9 Combo audio jack J Power button K Power status indicator (on tablet) Note: For ...
Page 58 - Parts list
54 IdeaTab K3011W Hardware Maintenance Manual Parts list This section presents the following service parts:• “Overall” on page 55• “AC adapters” on page 58 Notes: • Each FRU is available for all types or models, unless specific types or models are specified.
Page 59 - Overall
55 Lenovo IdeaTab K3011W Overall Dock 1 2 5 6 7 9 10 12 3 4 8 11 13 14
Page 62 - AC adapters
58 IdeaTab K3011W Hardware Maintenance Manual AC adapters Table 6. Parts list—3-pin AC adapters FRU P/N 10W, Greatwall, GW AD835M26B15LF 5.2V2A CN adapter 36200342 10W, Greatwall, GW AD835M26B15LF 5.2V2A US adapter 36200343 10W, Greatwall, GW AD835M26B15LF 5.2V2A EU adapter 36200344 10W, Greatwall, ...
Page 63 - Notices
59 Notices Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is n...
Page 64 - Trademarks
60 IdeaTab K3011W Hardware Maintenance Manual Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no gua...
