Lenovo C30- User Manual

Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safety information for thisproduct. Refer to the information in this section and the safety information in the Safety, Warranty, and Setup Guide that you received with this product. Reading ...

or CRU, do not open the static-protective package containing the part until the instructions direct youto install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautionsto avoid static-electricity damage: • Limit your movement. Movement can cause ...

Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damagedor corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r...

For your safety and to maintain optimum computer performance, always follow these basic precautionswith your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforat...

Power supply statement Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.There are no serviceable parts inside these components. If you suspect a prob...

Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs providedby Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The informa...

Preinstalled operating system Your computer is preinstalled with one of the following operating systems: • Microsoft Windows 7 operating system • Microsoft Windows 8 operating system • Microsoft Windows 8.1 operating system Operating system(s), certified or tested for compatibility 1 (varies by mode...

Specifications This section lists the physical specifications for your computer. Dimensions Width: 130 mm (5.12 inches) Height: 430.5 mm (16.95 inches) Depth: 444 mm (17.48 inches) Weight Maximum configuration as shipped: 15 kg (33 lb) Environment • Air temperature: Operating: 10°C to 35°C (50°F to ...

bottom-left corner of the screen to go to the Apps screen. Find the desired program in the apps list orsearch for it in the search box in the top-right corner of the screen. Depending on your computer model, your computer supports some of the following Lenovo programs: • Lenovo Companion • Lenovo Cl...

The Rescue and Recovery program is a one-button recovery and restore solution that includes a set ofself-recovery tools to help you diagnose computer problems, get help, and recover from system crashes,even if you cannot start the Windows operating system. Locations This section provides information...

• By default, the Always On USB 3.0 connector 9 enables you to charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode or is powered off. Locating connectors on the rear of your computer The following illustration shows the locations of the connectors on...

Locating components The following illustration shows the locations of the various components in your computer. To remove thecomputer cover, see “Removing the computer cover” on page 36. Figure 3. Component locations 1 Memory module(s) 2 Optical drive bracket 3 Optical drive 4 Front audio and USB ass...

Locating parts on the system board The following illustration shows the locations of the parts and connectors on one type of system board. Figure 4. System board part locations 1 Microprocessor 2 memory slot 3 (DIMM3) 2 Microprocessor 2 memory slot 4 (DIMM4) 3 Microprocessor 2 4 Heat sink and fan as...

29 Hard disk drive port 2 30 Hard disk drive port 3 31 Cover presence switch connector (Intrusion switch connector) 32 eSATA connector 33 Battery 34 Front USB 3.0 connector (for connecting the front USB 3.0 ports if applicable) 35 Thermal sensor connector 36 Internal speaker connector 37 Front audio...

1 Optical drive bay (with an optical drive installed in some models) 2 mSATA solid-state drive bay (with an mSATA solid-state drive installed in some models) 3 Hard disk drive or solid-state drive bays 1 - 3 (shown with three drives installed) Machine type and model label The machine type and model ...

Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various...

Navigating among screens on the Windows 8 and Windows 8.1 operatingsystems This section provides instructions on how to navigate among the desktop, the Start screen, and applicationsthat were opened from the Start screen on the Windows 8 and Windows 8.1 operating systems. For detailedinstructions, s...

1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2. Repeat step 1 until y...

– For Windows 8.1: 1. Click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. 2. Scroll to the right side, and click Control Panel in the Windows System section. Using the keyboard Your computer comes with a standard keyboard. The Microsoft Windows shortcut keys are pr...

1. With the computer on, press the Eject/Load button. When the tray slides out automatically, carefully remove the disc. 2. Close the tray by pressing the Eject/Load button or by gently pushing the tray forward. Note: If the tray does not slide out of the drive when you press the Eject/Load button, ...

Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to othercountries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your ...

Glare and lighting Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources.Reflected light from shiny surfaces can cause annoying reflections on your monitor screen. Place themonitor at right angles to windows and other light sources, when possib...

TTY/TDD conversion modem Your computer supports the use of the text telephone (TTY) or the telecommunications device for the deaf(TDD ) conversion modem. The modem needs to be connected between your computer and a TTY/TDDtelephone. Then, you can type a message on your computer and send it to the tel...

Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Cover presence switch (also called intrusion switch) (in some models) The cover presence switc...

Locking the computer cover Locking the computer cover helps prevent unauthorized access to the inside of your computer. There is akeylock 1 on the computer cover. The keys 2 are attached to the rear of the computer. For security, store the keys in a secure place when you are not using them. Figure 7...

Installing a padlock Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlockis installed. Figure 8. Installing a padlock Chapter 4 . Security 31

Attaching an integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can be used to secure yourcomputer to a desk, table, or other non-permanent fixture. The cable lock attaches to the integrated cablelock slot at the rear of your computer and is operated with a...

Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removedfrom the computer and y...

Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes t...

Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front beze...

Removing and reinstalling the PCI card holder Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to remove and reinstall the PCI card holder. To remove and reinstall the PC...

6. To reinstall the PCI card holder into the chassis, insert the two tabs 1 into the corresponding holes in the chassis, and then pivot the PCI card holder downward until the front of the PCI card holdersnaps into position. Figure 13. Installing the PCI card holder Installing or replacing a PCI card...

6. Install the new card into the appropriate slot on the system board. See “Locating parts on the system board” on page 12. Figure 15. Installing a PCI card 7. Reinstall the PCI card holder. See “Removing and reinstalling the PCI card holder” on page 38. What to do next: • To work with another piece...

7. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 18. Installing a memory module 8. Reinstall the...

7. Connect the signal cable and the power cable to the new optical drive. Figure 21. Connecting the optical drive 8. Reinstall the PCI card holder. See “Removing and reinstalling the PCI card holder” on page 38. 9. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 37...

5. Remove the old battery. Figure 22. Removing the old battery 6. Install a new battery. Figure 23. Installing a new battery 7. Reinstall the PCI card holder. See “Removing and reinstalling the PCI card holder” on page 38. 8. Reinstall the computer cover and connect the cables. See “Completing the p...

What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 65. Installing or replacing a hard disk drive Attention: Do not open your computer or attempt any repair before re...

Note: If you are installing a SAS hard disk drive, you need to connect the signal cable and power cable to the SAS-to-SATA adapter and then connect the adapter to the SAS hard disk drive. Figure 31. Connecting a SAS hard disk drive What to do next: • To work with another piece of hardware, go to the...

8. To install a new hard disk drive enablement module, align the hole in the module with the plastic standoff on the system board and then position the module on the corresponding connector on the systemboard. Press the hard disk drive enablement module downward until it is secured in place. Figure ...

9. Insert the new mSATA solid-state drive into the mini PCI express card slot at an angle of about 20 degrees until it clicks into position. Then, carefully pivot the mSATA solid-state drive downward until itsnaps into position and is secured by the two tabs 1 . Note: Do not touch the contact edge a...

8. Insert the two tabs 1 on the new front fan assembly bracket into the corresponding holes in the chassis, and then press the two tabs through the holes until the bracket is secured in place. Figure 37. Installing the front fan assembly 9. Connect the front fan assembly cable to the front fan conne...

8. Pull on the tips of the rubber mounts until the rear fan assembly is secured in place. Figure 39. Installing the rear fan assembly 9. Connect the rear fan assembly cable to the rear fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate...

10. Remove the screw that secures the front audio and USB assembly bracket to the chassis to remove the bracket from the chassis. Figure 41. Removing the front audio and USB assembly 11. Install the new front audio and USB assembly bracket into the chassis and align the screw hole in the bracket wit...

12. Reconnect the internal speaker cable to the internal speaker connector on the system board. See “Locating parts on the system board” on page 12. 13. Reinstall the front fan assembly. See “Replacing the front fan assembly” on page 56. 14. Reinstall the optical drive bracket into the chassis. Then...

3. Reinstall the PCI card holder if you have removed it. See “Removing and reinstalling the PCI card holder” on page 38. 4. Make sure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of the hinges and sides of the computer chassis to avoid interference w...

Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery information” on page 67 • “Recovery information for the Windows 8 or Windows 8.1 operating system” on page 73 Recovery information This chapter provides information about th...

Creating recovery media This section provides instructions on how to create recovery media. Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Len...

1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore . The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backu...

2. Turn on your computer. When you see the logo screen, press Enter, and then press F11 to enter the Rescue and Recovery workspace. 3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue an...

2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window opens, release the F12 key. 3. In the Please select boot device window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the resc...

Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to removeand reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems thatyou might have had with that program. To remove a program in ...

Recovery information for the Windows 8 or Windows 8.1 operatingsystem This section provides information about the recovery solutions provided on computers preinstalled withthe Windows 8 or Windows 8.1 operating system. Refreshing your computer If your computer does not perform well and the problem m...

Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Star...

Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 76. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user pa...

The after power loss feature enables your computer to wake up when the power supply resumes after asudden loss of electricity. To enable the after power loss feature, do the following: 1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ After Power Loss , ...

Chapter 8. Configuring RAID This chapter provides instructions on how to install hard disk drives and configure Redundant Array ofIndependent Disks (RAID) for your computer. Depending on your computer model, RAID can be enabled byIntel Enterprise Rapid Store Technology enterprise (RSTe) or the LSI M...

For more information about the hard disk drive enablement module, see “Installing or replacing a hard diskdrive enablement module” on page 52. Configuring SATA or SAS RAID functionality with Intel RSTe configurationutility This section describes the information about configuring SATA or SAS RAID fun...

b. RAID Level : You can change the RAID Level to one of the following: • RAID Level 0 • RAID Level 1 • RAID Level 5 (not supported on SATA hard disk drives when the SAS hard disk drive enablement module is installed) c. Disks : Press Enter to enter the SELECT DISKS MENU window. Follow the instructio...

• The procedures described in this section are intended to guide you through a quick setup of basic RAID functions with the LSI MegaRAID SAS adapter. For advanced setup and configurationusing this adapter, refer to the complete MegaRAID SAS Software User Guide that is available at http://support.len...

4. Click Yes to save your changes. Setting the hot spare hard disk drive This section provides instructions on how to set the hot spare hard disk drive. To set the hot space hard disk drive, do the following: 1. Enter the LSI MegaRAID BIOS configuration utility. See “Entering the LSI MegaRAID BIOS c...

Chapter 9. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POSTand BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include thePOST, the BIOS, an...

8. When prompted to change the machine type and model, it is suggested that you do not make this change by pressing N. However, if you do want to change the machine type and model, press Y, andthen type in the machine type and model and press Enter. 9. Follow the instructions on the screen to comple...

Recovering from a POST/BIOS update failure If the power to your computer is interrupted while the POST and BIOS is being updated, your computermight not restart correctly. If this happens, perform the following procedure to recover from the POST andBIOS update failure. This procedure is commonly cal...

Chapter 10. Preventing problems This chapter provides information that can help you avoid common problems and keep your computerrunning smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, oroperating system....

Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-freeoperation. CAUTION:Be sure to turn off the computer and monitor power switches before cleaning the computer andmonitor screen. Computer Use only mild cleaning solutions and...

Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed forLCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computersupply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glas...

Chapter 11. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problemis not described here, see Chapter 12 “Getting information, help, and service” on page 113 for additionaltroubleshooting resources. Basic troubleshooting The...

Symptom Action The operating system does notstart. Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information,see “Selecting a startup device” on page 77. The computer beeps multipletimes b...

If the symptom your computer is experiencing occurred immediately after you installed a new hardwareoption or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware ...

Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots,the audio function built into the system board is disabled; use the audio jacks on the ada...

An audio disc or AutoPlay-enabled disc does not automatically play when it isinserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted intoa CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and...

• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technicalassistance, see Chapter 12 “Getting information, help,...

• Verify that when the computer is on, the fan grill is not blocked and the fans are working. If airflow is blocked or the fans are not working, the computer might overheat. • If SCSI devices are installed, verify that the last external device in each SCSI chain is terminated correctly. (See your SC...

Actions: • Verify that the mouse or pointing-device cable is securely attached to the correct connector on the computer. Depending on the type of mouse you have, the mouse cable will connect to either themouse, serial, or USB connector. Some keyboards have integrated USB connectors that can be usedf...

Action: Have the computer serviced. For details, see Chapter 12 “Getting information, help, and service” onpage 113. The monitor works when you turn on the computer, but goes blank after some periodof computer inactivity Symptom: The monitor works when you turn on the computer, but goes blank after ...

On the Windows 8 or Windows 8.1 operating system, open Control Panel and click Hardware and Sound ➙ Adjust screen resolution ➙ Advanced Settings . Then click the Monitor tab and select a new refresh rate. Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see “...

3. Click Device Manager . If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. If an exclamation mark is displayed next to an adapter name under Network adapters , you might not be using the correct driver or the driver is not enabled. To u...

Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their owntroubleshooting information. Select your symptom from the following list: • “An option that was just installed does not work” on page 107 • “An option that previously worked does not work...

Insufficient free hard disk drive space Symptom: Insufficient free hard disk drive space The Windows operating system will slow down and might produce errors if the hard disk drive gets too full. To check the amount of free space on the Windows 7 operating system, do the following: 1. Click Start ➙ ...

Excessive number of fragmented files Symptom: Excessive number of fragmented files Action: Run the Windows Disk Defragmenter program. Note: Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive, the disk-defragmentation process might take up to sever...

If the problem persists, run the tests described in the documentation that comes with your printer. If youcannot correct the problem, have the computer serviced. See Chapter 12 “Getting information, help, andservice” on page 113. Serial connector problems Use this information to troubleshoot the ser...

• Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo...

These items are not covered by the warranty:• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts• Identification of software problem sources• Configuration of BIOS as part of an installation or upgrade• Changes, modifications, or upgrades to device drivers• I...

Appendix A. System memory speed The Intel Xeon microprocessor families compatible with this ThinkStation computer feature an integratedmemory controller, which provides the microprocessor with direct access to the system memory. Becauseof this design, the system memory speed will be determined by a ...

Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoThe Lenovo logoRescue and RecoveryThinkStationThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Intel and Intel Xeon are trademarks of In...

Appendix C. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an ExportClassification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoedcountries in the EAR E1 country l...

Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated currentless than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil reg...

Appendix D. WEEE and recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipmentwhen it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners inrecycling their IT products. For information o...

Some Lenovo computer products sold in Japan may have components that contain heavy metals or otherenvironmental sensitive substances. To properly dispose of disused components, such as a printed circuitboard or drive, use the methods described above for collecting and recycling a disused computer or...

Appendix F. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...

Index A a rescue medium, creating and using 70 Administrator, password 76 audio line-in connector 10 audio line-out connector 10 audio subsystem 1 B backup and recovery operations 68 basic troubleshooting 95 battery, replacing 45 boot-block recovery 89 C cable lock, security 32 changing password 76 ...