Page 2 - Note
Note Before using this information and the product itsupports, be sure to read the general informationunder “Notices” on page 100. Second Edition (December 2000) The following paragraph does not apply to the UnitedKingdom or any country where such provisions areinconsistent with local law:INTERNATIO...
Page 3 - Contents; Introduction; iii
Contents Introduction . . . . . . . . . . . . . 1 Important service information . . . . . . . . . 1 Strategy for replacing FRUs . . . . . . . . 1 How to use error messages . . . . . . . . 2 Diskette compatibility matrix . . . . . . . . . 2 Safety notices: multilingual translations . . . . . . 3 Safe...
Page 4 - iv
1060 Ultrabay 2000 device . . . . . . . . 58 1070 Keyboard . . . . . . . . . . . 60 1080 Keyboard CRU insulator . . . . . . . 63 1090 Hinge cover . . . . . . . . . . . 64 1100 Keyboard bezel and speaker . . . . . . 65 1110 Speaker cable . . . . . . . . . . 67 1120 Sub card . . . . . . . . . . . . 68...
Page 5 - Important service information; Important; Strategy for replacing FRUs; Before replacing parts
Introduction Important service information Important Diskette fixes are customer-installable. The diskettefixes are posted on the IBM support site( http://www.pc.ibm.com/support/ ). Advise customers to contact the PC CompanyHelpCenter at 800-772-2227 if they need assistancein obtaining or installing...
Page 6 - Strategy for replacing a hard-disk drive; Attention; How to use error messages
Attention The setup configuration on the computer you areservicing may have been customized. RunningAutomatic Configuration may alter the settings. Notethe current configuration settings (using the ViewConfiguration option); then, when service has beencompleted, verify that those settings remain ine...
Page 7 - Safety notices: multilingual translations; Safety notice 1
Safety notices: multilingual translations In this manual, safety notices appear in English with apage number reference to the appropriate translation inthis section. The safety notices are provided in English, French,German, Italian, and Spanish, as follows: Safety notice 1 Before the computer is po...
Page 8 - Safety notice 2
Safety notice 2 Some standby batteries contain a small amount ofnickel and cadmium. Do not disassemble a standbybattery, recharge it, throw it into fire or water, orshort-circuit it. Dispose of the battery as required bylocal ordinances or regulations. Use only the batteryin the appropriate parts li...
Page 9 - Continuation of Safety notice 2
Continuation of Safety notice 2 Alcune batterie di riserva contengono una piccolaquantità di nichel e cadmio. Non smontarle,ricaricarle, gettarle nel fuoco o nell’acqua nécortocircuitarle. Smaltirle secondo la normativa invigore (DPR 915/82, successive disposizioni edisposizioni locali). Quando si s...
Page 10 - Safety notice 3
Safety notice 3 The battery pack contains small amounts of nickel.Do not disassemble it, throw it into fire or water, orshort-circuit it. Dispose of the battery pack asrequired by local ordinances or regulations. Useonly the battery in the appropriate parts listing whenreplacing the battery pack. Us...
Page 11 - Safety notice 4
Safety notice 4 The lithium battery can cause a fire, an explosion,or a severe burn. Do not recharge it, remove itspolarized connector, disassemble it, heat it above100°C (212°F), incinerate it, or expose its cellcontents to water. Dispose of the battery as requiredby local ordinances or regulations...
Page 12 - Continuation of Safety notice 4
Continuation of Safety notice 4 La batería de repuesto es una batería de litio ypuede provocar incendios, explosiones oquemaduras graves. No la recargue, ni quite elconector polarizado, ni la desmonte, ni caliente porencima de los 100°C (212°F), ni la incinere niexponga el contenido de sus celdas al...
Page 13 - Safety notice 5
Safety notice 5 If the LCD breaks and the fluid from inside the LCDgets into your eyes or on your hands, immediatelywash the affected areas with water for at least 15minutes. Seek medical care if any symptoms fromthe fluid are present after washing. Si le panneau d’affichage à cristaux liquides sebr...
Page 15 - Safety notice 8
Safety notice 8 Before removing any FRU, power off the computer,unplug all power cords from electrical outlets,remove the battery pack, and then disconnect anyinterconnecting cables. Avant de retirer une unité remplaçable en clientèle,mettez le système hors tension, débranchez tousles cordons d’alim...
Page 16 - Follow these rules to ensure general safety:; Attention: Metal objects are good electrical conductors.
Safety information The following section contains the safety information thatyou need to be familiar with before servicing an IBMmobile computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of themachines during and after maintenance. v When li...
Page 17 - Electrical safety; – Use only one hand when working with powered-on
Electrical safety Observe the following rules when working on electricalequipment. Important Use only approved tools and test equipment. Somehand tools have handles covered with a softmaterial that does not insulate you when workingwith live electrical currents. Many customers have, near their equip...
Page 18 - Do not use worn or broken tools and testers.; Safety inspection guide; Mechanical hazards, such as loose or missing hardware
safety sections of maintenance information. Useextreme care when measuring high voltages. v Regularly inspect and maintain your electrical hand toolsfor safe operational condition. v Do not use worn or broken tools and testers. v Never assume that power has been disconnected froma circuit. First, ch...
Page 19 - Notes
To determine whether there are any potentially unsafeconditions, use the following checklist at the beginning ofevery service task. Begin the checks with the power off,and the power cord disconnected. Checklist:1. Check exterior covers for damage (loose, broken, or sharp edges). 2. Power-off the com...
Page 20 - – Attach the ESD ground clip to any frame ground,; Grounding requirements
v Prevent the part from touching your clothing. Mostclothing is insulative and retains a charge even whenyou are wearing a wrist strap. v Use the black side of a grounded work mat to provide astatic-free work surface. The mat is especially usefulwhen handling ESD-sensitive devices. v Select a ground...
Page 23 - General descriptions; Read this first; Important notes; display, and beep symptoms
General descriptions This chapter includes descriptions for any ThinkPad modelthat has the PC-Doctor DOS diagnostics program. Somedescriptions might not apply to your particular computer. Read this first Before you go to the checkout guide, be sure to read thissection. Important notes v Only certifi...
Page 25 - Note: If you do not want to create Service Partition,
Related service information This section provides information about the following: v “Service Web site” v “Using Recovery CD” v “Passwords” on page 22 v “Power management” on page 24 Service Web site When the latest maintenance diskette and the systemprogram service diskette are available, a notice ...
Page 26 - If a menu appears asking which operating system to; Passwords; Exception: If only SVP is installed, the password prompt; User HDP—for the user; Note: There are two modes for the HDP: User only and
8. If a menu appears asking which operating system to install, highlight proper operating system and press“ENTER”. 9. A menu will appear stating “Full Recovery:”. Press “ENTER” to select. 10. Enter “Y” at the three windows which follow.11. Follow prompts to complete Recovery. Passwords As many as th...
Page 27 - How to remove the power-on password; Turn on the computer and wait until the POST ends.; Select Password, using the cursor keys to move down; How to remove the hard-disk password
without knowing the password, nobody can change theconfiguration of the computer. Attention If the SVP has been forgotten, there is no way toreset it. How to remove the power-on password To remove a POP that you have forgotten, do thefollowing: (A) If SVP is not installed:1. Turn off the computer.2....
Page 28 - Power management; Note for standby mode and hibernation mode
To remove the user HDP that you have forgotten, do thefollowing:1. Power on the computer by pressing and holding F1.2. Enter the SVP. The IBM BIOS Setup Utility menu appears. 3. Select Password, using the cursor keys to move down the menu. 4. Select Hard-disk x password, where x is the letter of the...
Page 29 - The Fn key is pressed.; The LCD cover is opened.; Note: The computer does not accept any input; In hibernation mode, the following occurs:
Will not suspend even if LCD is closed in the PowerManagement Properties window. Then only the LCDturns off.) In certain circumstances, the computer goes into standbymode automatically: v If a “suspend time” has been set on the timer, and theuser does not do any operation with the keyboard, theTrack...
Page 31 - Note: The diagnostic tests are intended to test only IBM; Identify the failing symptoms in as much detail as; Testing the computer; Note: When you initialize the computer configuration,; power on the computer.
Checkout guide Use the following procedures as a guide in identifying andcorrecting problems with the ThinkPad computer. Note: The diagnostic tests are intended to test only IBM products. The use of non-IBM products, prototypecards, or modified options can lead to falseindications of errors and inva...
Page 33 - Power system checkout
To cancel the test, press Esc. Note: After executing PC-Doctor, check the system time/date and reset them if needed. Detecting system information withPC-Doctor PC-Doctor can detect the following system information: Hardware Info v System Configuration v Memory Contents v Physical Disk Drives v Logic...
Page 34 - “Checking the backup battery” on page 32; Checking the ac adapter; If the computer does not charge during operation, go to; Replace the system board.; Note: Noise from the ac adapter does not always indicate; Checking operational charging
v “Checking the backup battery” on page 32 Checking the ac adapter You are here because the computer fails only when the acadapter is used: v If the power problem occurs only when the portreplicator is used, replace the port replicator. v If the power-on indicator does not turn on, check thepower co...
Page 35 - Checking the battery pack; Note: If the battery pack becomes hot, it may not be able; Note: Recharging will take at least 3 hours, even if; for Nickel metal hydride battery; the indicator does not turn on.
Checking the battery pack Battery charging does not start until the Power Metershows that less than 95% of the total power remains;under this condition the battery pack can charge to 100%of its capacity. This protects the battery pack from beingovercharged or from having a shortened life. To check t...
Page 36 - Checking the backup battery; Remove the backup battery (see “Checking the battery; If the voltage is correct, replace the system board.
for Nickel metal hydride battery; v If the voltage is more than +8.0 V dc, measure theresistance between battery terminals 4 and 5. Theresistance must be 4 to 30 K ohm. If the resistance is not correct, replace the batterypack. If the resistance is correct, replace the systemboard. Checking the back...
Page 39 - “Specifications”; Specifications
Product overview This section presents the following product-uniqueinformation: v “Specifications” v “Status indicators” on page 36 v “FRU Tests” on page 38 v “Fn key combinations” on page 40 Specifications The following table lists the specifications of the ThinkPadA21e series: Feature Description ...
Page 40 - Status indicators
Status indicators The system status indicators show the status of thecomputer, as follows: Indicator Meaning 1 Battery Green: The battery is fully charged. Blinking green: The battery has enough powerto operate, but is beingcharged. Orange: The battery power is low. Thebattery is to being charged. B...
Page 42 - FRU Tests; The following table shows the test for each FRU.
FRU Tests The following table shows the test for each FRU. FRU Applicable test System board 1. Diagnostics --> CPU/Coprocessor2. Diagnostics --> Systemboard Power Diagnostics --> Other Devices --> IBM ACAdapter, IBM Battery 1 (IBM Battery 2) LCD unit 1. Diagnostics --> Video Adapter2....
Page 44 - Fn key combinations
Fn key combinations The following table shows the function of each combinationof Fn with a function key. The Fn key works independently from the operatingsystem. Key combination Description Fn + F1 Reserved. Fn + F2 Reserved. Fn + F3 Turn off the LCD display, leaving thescreen blank. To turn the LCD...
Page 45 - Numeric error codes
Symptom-to-FRU index The symptom-to-FRU index in this section lists symptomsand errors and their possible causes. The most likelycause is listed first, in boldface type. Note: Do the FRU replacement or other actions in the sequence shown in the column headed “FRU oraction, in sequence.” If replacing...
Page 48 - Error messages
Error messages Symptom or error FRU or action, in sequence Device address conflict. 1. Load Setup Defaults in IBM BIOS Setup Utility. 2. Backup battery.3. System board. Allocation error for device. 1. Load Setup Defaults in IBM BIOS Setup Utility. 2. Backup battery.3. System board. Failing bits: nnn...
Page 49 - Beep symptoms; No beep symptoms
Beep symptoms Symptom or error FRU or action, in sequence One beep and a blank,unreadable, or flashing LCD. 1. Reseat the LCD connector. 2. LCD assembly.3. External CRT.4. System board. One long and two short beeps,and a blank or unreadableLCD. 1. System board.2. LCD assembly.3. DIMM. Two short beep...
Page 50 - Intermittent problems; mode at least 10 times.
LCD-related symptoms Important The TFT LCD for the notebook computer containsmany thin-film transistors (TFTs). A small number ofdots that are missing, discolored, or always lightedis characteristic of TFT LCD technology, butexcessive pixel problems can cause viewingconcerns. The LCD should be repla...
Page 51 - If any error is detected, replace the FRU shown by the; Undetermined problems; Remove or disconnect all of the following devices:; FRU replacement notices; They maintain tight connections.
3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errorsexist. Undetermined problems You are here because the diagnostic tests did not identifywhich adapter or device failed, wrong devices are installed,a short circuit is suspected, or the syst...
Page 52 - Retaining serial numbers
v They are harder to tighten. v They should be used only once. Do the following when you service this machine: v Keep the screw kit (for reference the P/N, see“Miscellaneous parts” on page 96) in your tool bag. v Always use new screws. v Use a torque screwdriver if you have one. Tighten screws as fo...
Page 53 - Note: The serial number of the system unit is written on; the label attached on the bottom of the computer.; Retaining the UUID
Restoring the serial number of the systemunit When the computer was manufactured, the EEPROM onthe system board was loaded with the serial numbers ofthe system and all major components. These numbersneed to remain the same throughout the life of thecomputer. If you replace the system board, you must...
Page 57 - Note: Loosen the screw
1030 Mini PCI adapter Note: Loosen the screw 1 , but do not remove it. 2 1 (continued) v Battery pack (1010) Removing and replacing a FRU ThinkPad A21e 53
Page 58 - Note: The illustration shows the combo card. Connector; depends
Note: The illustration shows the combo card. Connector (A) is for the LAN feature and (B) is for the modemfeature. This slot also supports a Mini PCI modemcard or Mini PCI network card. Step 5 depends on the card type. Disconnect either (A), (B) or both. When installing the card, do the following: v...
Page 61 - When installing: Make sure that the HDD connector is
When installing: Make sure that the HDD connector is firmly connected. Removing and replacing a FRU ThinkPad A21e 57
Page 62 - Note: When you release the switch in step; the lever
1060 Ultrabay 2000 device Any of several devices can be inserted into the Ultrabay2000. The procedure for installing and removing is thesame for every device. Note: When you release the switch in step 1 the lever pops out. Pull the lever a little in step 2 to release the device from the bay. Removin...
Page 66 - When installing: When installing the keyboard, do as; Install the new keyboard, following the directions in the
When installing: When installing the keyboard, do as follows: 1. Install the new keyboard, following the directions in the figure. Make sure that the keyboard edges, shown inthe figure as (A), (B), and (C), are under the frame. 2. Push the Y key 1 to connect the keyboard to the connector on the unde...
Page 67 - 080 Keyboard CRU insulator
1080 Keyboard CRU insulator v Battery pack (1010) v Hard-disk drive (1050) v Ultrabay 2000 device (1060) v Keyboard (1070) Removing and replacing a FRU ThinkPad A21e 63
Page 69 - 100 Keyboard bezel and speaker
1100 Keyboard bezel and speaker Step Screw (quantity) Torque 1 M2.5 × 4.8 mm, nylon-coated (7) 39.2 Ncm(4 kgfcm) (continued) v Battery pack (1010) v Hard-disk drive (1050) v Ultrabay 2000 device (1060) v Keyboard (1070) v Keyboard CRU insulator (1080) v Hinge cover (1090) Removing and replacing a FR...
Page 70 - Cable routing: When replacing the cable, see the; preceding figure for its cable routing.
Step Screw (quantity) Torque 2 M2.5 × 15 mm, nylon-coated (2) 39.2 Ncm(4 kgfcm) Cable routing: When replacing the cable, see the preceding figure for its cable routing. Removing and replacing a FRU 66 ThinkPad A21e
Page 71 - When installing: Make sure that you fasten the connector
1110 Speaker cable When installing: Make sure that you fasten the connector firmly. v Battery pack (1010) v Hard-disk drive (1050) v Ultrabay 2000 device (1060) v Keyboard (1070) v Keyboard CRU insulator (1080) v Hinge cover (1090) v Keyboard bezel and speaker (1100) Removing and replacing a FRU Thi...
Page 76 - When installing: When installing the fan assembly, apply; -part of the fan as shown in the
When installing: When installing the fan assembly, apply the thermal grease (05K5751) on the a -part of the fan as shown in the following figure. Removing and replacing a FRU 72 ThinkPad A21e
Page 77 - Note: Remove the diskette drive spacer; be reused when installing the new diskette drive.; When installing: Do not press the; -part of the diskette
1150 Diskette drive Note: Remove the diskette drive spacer 1 gently; it will be reused when installing the new diskette drive. Step Screw (quantity) Torque 2 M2.5 × 4.8 mm, nylon-coated (1) 39.2 Ncm(4 kgfcm) 3 M2.5 × 15 mm, nylon-coated (2) 39.2 Ncm(4 kgfcm) When installing: Do not press the a -part...
Page 84 - has a identifying mark (
Note: Only the front bezel for the 15.0-in. XGA TFT (LG) has a identifying mark ( V ), as in the following figure. For reference FRU list, see “15.0-in. XGATFT (LG)” on page 94 Removing and replacing a FRU 80 ThinkPad A21e
Page 91 - Note: The Ultrabay 2000 accepts storage
Locations Front view 1 System status indicators 2 Battery and standby mode status indicators 3 Built-in stereo speakers 4 PC Card eject button 5 PC Card slot 6 Bay latch 7 Eject button 8 Ultrabay 2000 device Note: The Ultrabay 2000 accepts storage devices, such as a DVD drive, CD-ROMdrive, CD-RW, ZI...
Page 92 - Rear view
Rear view 1 Security keyhole 2 Parallel connector 3 Modem connector 4 Network connector 5 Serial connector 6 External-monitor connector 7 Universal serial bus (USB) connector 8 External-input-device connector 9 Power jack Locations 88 ThinkPad A21e
Page 93 - Bottom view
Bottom view 1 Battery pack 2 Battery pack latches 3 Mini PCI card slot 4 Docking connector 5 DIMM slot 6 Stereo headphone jack 7 Stereo line-in jack 8 Diskette drive 9 Microphone jack 10 Hard-disk drive 11 LCD latches Locations ThinkPad A21e 89
Page 97 - LCD FRU
LCD FRU 12.1-in. SVGA TFT FRU P/N LCD cover assembly 08K5655 for Korea 08K5659 LCD cable 27L0485 LCD panel (SANYO) 05K9577 Hinges 08K5664 Inverter card 08K3325 14.1-in. XGA TFT FRU P/N LCD cover assembly for MT2628-Ixx 08K5656 for MT2632 (i-series) 04P3724 LCD cable for MT2628-Ixx 27L0486 for MT2632...
Page 99 - Keyboard
Keyboard Language P/N Arabic 02K5476 Belgian 02K5470 Canadian French 02K5456 Chinese, traditional 02K5459 Czech 02K5480 Danish 02K5467 Dutch 02K5464 European Spanish 02K5469 European French 02K5463 German 02K5462 Greek 02K5473 Hungarian 02K5479 Hebrew 02K5474 Italian 02K5468 Japanese 02K5458 Korean ...
Page 100 - Miscellaneous parts
Miscellaneous parts FRU P/N Screw kit (including nylon-coated screws): v M2 x 3.6 mm, flat head (3) v M2 x 5.1 mm, flat head (5) v M2 x 5.7 mm, flat head (5) v M2 x 16 mm, bind head (3) v M2.5 x 4.8 mm, flat head (42) v M2.5 x 5.5 mm, flat head (2) v M2.5 x 15 mm, flat head (15) v M2.6 x 2.8 mm, bin...
Page 102 - Optional FRUs
Optional FRUs 64-MB SDRAM SO DIMM 20L0264 128-MB SDRAM SO DIMM 20L0265 AC adapter (72W), 3-pin (ASTEC) 02K6666 AC adapter (72W), 3-pin (DELTA) 02K6670 AC adapter (72W), 2-pin (ASTEC) 02K6669 AC adapter (72W), 2-pin (SANKEN) 02K6677 AC adapter (72W), 2-pin (DELTA) 02K6673 Ultrabay 2000 CD-ROM drive (...
Page 103 - Common parts list; Tools
Common parts list Tools Triconnector wrap plug 72X8546 PC test card 35G4703 Audio wrap cable 66G5180 USB parallel test cable 05K2580 Screwdriver kit 95F3598 Torque screwdriver 05K4695 5 mm socket wrench 05K4694 Screwdriver 27L8126 ThinkPad hardware maintenance diskette version1.61Note: Download the ...
