Page 3 - iii
Thank you for choosing an IBM ThinkPad i Series 1200/1300 computer We at IBM have developed this ThinkPad computer to meet both your technical requirements and your high expec- tations. To help us continue to build products that address your mobile computing needs, please take a moment to complete t...
Page 4 - Functional highlights
Functional highlights Slim and compact design with core technology The slim and compact design of the ThinkPad i Series 1200/1300brings ease-of-use and portability to your computingneeds. High-speed processor The Intel high-speed processor enables high-speed data processing and provides advanced p...
Page 6 - About this book; The book concludes with an index.
About this book About this book This book contains information that will help you operate the IBMThinkPad i Series 1200/1300 computer. Be sure to read theThinkPad i Series 1200/1300 Setup Guide and Chapter 1 of thisbook before using the computer. Chapter 2. "Extending thefeatures of your compute...
Page 7 - Safety information; Electrical safety notice; DANGER
Safety information Safety information Electrical safety notice DANGER Electrical current from power, telephone, and communi-cation cables is hazardous. Reduce the risk of fire andelectric shock by always following basic safety precau-tions, including the following: Do not use your computer in or n...
Page 9 - Laser compliance statement; ix
Safety information DANGER There is a danger of an explosion if the battery is incor-rectly replaced. The lithium battery (IBM P/N 02K6502 UL-recognizedcomponent [file no. MH12210]) contains lithium and canexplode if it is not properly handled or disposed of. Replace only with a battery of the same t...
Page 11 - Contents; Thank you for choosing an IBM ThinkPad i Series 1200/1300; xi
Contents Thank you for choosing an IBM ThinkPad i Series 1200/1300 computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Functional highlights . . . . . . . . . . . . . . . . . . . . . . . . . . iv About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Safe...
Page 14 - Index
Notice to European Users of the IBM ThinkPad Modem . . . 142 Warning notice to New Zealand users of the IBM ThinkPad modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 xiv
Page 15 - Getting familiar with your computer
Getting familiar with your computer This chapter provides basic information about your computer. Identifying the hardware features . . . . . . . . . . . . . . . . . . . 2 Front view of the computer . . . . . . . . . . . . . . . . . . . . . 2 Rear view of the computer . . . . . . . . . . . . . . . . ...
Page 16 - Identifying the hardware features; Front view of the computer
Identifying the hardware features Front view of the computer 1 12 13 14 15 1 3 3 4 5 11 10 2 6 7 8 9 (1) The LCD latches release the LCD when pressed and allow it tobe opened. (2) The color LCD screen displays computer output. (3) The indicator panel consists of the system-status indicators andtheir...
Page 18 - Rear view of the computer
Identifying the hardware features Rear view of the computer 1 4 5 6 7 8 9 10 11 12 2 3 13 14 15 18 17 16 (1) The security keyhole is used with a mechanical lock. (2) The power jack is where the AC Adapter cable is con- nected. (3) The PS/2 mouse and keyboard connector is used to attach a mouse, exte...
Page 20 - Bottom view of the computer
Identifying the hardware features Bottom view of the computer 1 2 3 (1) The battery pack is a built-in power source for the computer. (2) The battery-pack latch locks or releases the battery pack. (3) The hard disk screw secures the hard disk drive. (4) The memory-slot cover covers the memory slot. ...
Page 21 - System status indicators
System status indicators System status indicators The system-status indicators on the computer show the currentstatus of your computer by their on or off states and colors (greenand orange). Each indicator is identified with a symbol. The followingshows the location and the meaning of each icon: 7 1...
Page 23 - Distinctive functions of your computer; Keyboard functions; TrackPoint
Distinctive functions of your computer Distinctive functions of your computer Your computer has unique keyboard functions and utility programsfor easy configuration. This section includes the following topics: Keyboard functions CD-ROM drive ThinkPad utilities Online User's Guide Keyboard fu...
Page 25 - Changing the Cap
Distinctive functions of your computer Cursor Stick Right click button Internet Scroll Bar Left click button 2. Press the click buttons with your left or right thumb to select and drag as required by your software. Changing the Cap The cap (1) on the end of the TrackPoint is removable. You canreplac...
Page 28 - Easy Launch buttons
Distinctive functions of your computer Feature andIcon Key Combination Meaning Power Manage-ment Properties Fn+F2 If you press this key combination, the Power ManagementProperties window appears. You can view and set param-eters for battery status in the window. Sleep Fn+F4 The computer enters sleep...
Page 29 - Numeric keypad
Distinctive functions of your computer Numeric keypad The keyboard has some keys that, when enabled, work as if theywere on a 10-key numeric keypad. (The numeric keypad on the key-board is not active when the external keyboard or the externalnumeric keypad is attached to the computer.) To enable or ...
Page 30 - Using the CD-ROM drive; until you hear it click into place.
Distinctive functions of your computer CD-ROM drive The ThinkPad i Series 1200/1300 computer comes with a built-inCD-ROM drive. The CD-ROM drive allows you to use compact discs(CDs). The following CDs are supported by the computer: Music CDs Photo CDs CD-ROM or CD-ROM XA Video CDs Using the ...
Page 31 - Handling CDs; ThinkPad utility programs
Distinctive functions of your computer 2. Push the CD-ROM eject button on the side of the computer; then pull out the CD-ROM tray. 3. Lift the CD by its edge while pressing the pivot. 4. Push the tray into the computer until it fully closes. Handling CDs CDs are high-density media that must be handl...
Page 32 - BIOS Utility; System Information: View information about the computer.
Distinctive functions of your computer Sleep Manager program Easy Launch buttons Customization Utility This section summarizes these utility programs. BIOS Utility Your computer provides a BIOS Utility which allows you to selectvarious setup parameters: System Information: View information abo...
Page 34 - Diskette Drive A shows information on the diskette drive.
Distinctive functions of your computer System Information Page 1/1 Esc = Exit CPU Type & Speed ----------------------Diskette Drive A ---------------------------Hard Disk Drive ---------------------------HDD Serial Number --------------------- System BIOS Version -------------------VGA BIOS Vers...
Page 35 - Basic System Settings:; Selecting the Basic System Settings; Date sets the system date.; Startup Configuration:; Selecting the Startup Configuration
Distinctive functions of your computer Basic System Settings: Selecting the Basic System Settings item and pressing Enter displays the following "Basic System Set-tings" submenu. Basic System Settings Page 1/1 Date -----------------------------------------------Time -------------------------...
Page 36 - Boot Display sets the display output device on start up.
Distinctive functions of your computer Startup Configuration Page 1/1 Boot Display ----------------------------------------------------Screen Expansion ---------------------------------------------Hotkey Beep ----------------------------------------------------Fn Key Lock ---------------------------...
Page 37 - Choosing a temporary boot device:; Onboard Devices Configuration:; Selecting the Onboard
Distinctive functions of your computer Choosing a temporary boot device: You can choose a temporary boot device when you start up your computer.Do as follows: 1. While the ThinkPad logo is being displayed, the following lines appear: Press F1 for IBM BIOS Setup UtilityPress F12 to choose temporary d...
Page 39 - Load Default Settings:; Selecting Yes will erase all your changes.
Distinctive functions of your computer System Security: Selecting the System Security item and pressing Enter displays the following "System Security" submenu. System Security Page 1/1 Setup Password -----------------------------------------------Power-on Password ---------------------------...
Page 40 - Notebook Manager
Distinctive functions of your computer Notebook Manager The Notebook Manager allows you to set passwords, the startupsequence of drives and power management settings. It also showsthe current hardware configuration. Note: Display-related Fn key functions are disabled when youaccess the Notebook Mana...
Page 41 - POST
Distinctive functions of your computer Note: The values and settings in the window above may differ fromthe ones on your computer. Click the Help button to learn more about these system components. POST Getting familiar with your computer 27
Page 45 - Sleep Manager
Distinctive functions of your computer Parallel Port: In the Parallel Port page, you can specify the set- tings for your computer's parallel port. The Parallel Port page displays the following items: Enable Parallel Port. Enables or disables the parallel port. Mode. When the parallel port is ena...
Page 46 - Move the cursor to Programs, Sleep Manager then click
Distinctive functions of your computer computer into your hard disk drive. The next time you power on yourcomputer, it resumes from where you left off. Its functions include: creating the hibernation file where Sleep Manager saves thecurrent state of the computer verifying if the hibernation fil...
Page 47 - Easy Launch buttons Customization Utility; Click the Easy Launch buttons Utility button in the Con-
Distinctive functions of your computer Note: The computer automatically loads Sleep Manager everytimeyou start Windows 98. When Sleep Manager is active, it takescare of the hibernation file management chores in the back-ground. Do not close this application or the computer may notenter hibernation m...
Page 48 - Easy Launch buttons options:
Distinctive functions of your computer This window shows the current assignments of the Easy Launchbuttons and includes instructions on how to use the Easy Launchbuttons Customization Utility. Easy Launch buttons options: When you click the Options button in the Easy Launch buttons Customization Uti...
Page 49 - Customizing the Easy Launch buttons:
Distinctive functions of your computer Note: This feature is available for Easy Launch buttons, Fn+F1,Fn+F2, and audio CD playback buttons. Sound. When a wave file is defined as the event for an EasyLaunch button in Sound Properties, the utility plays the wave file. Note: This feature is available...
Page 51 - Online User's Guide
Distinctive functions of your computer The main window of Easy Launch buttons Customization Utilityreopens. 5. Click Finish to complete the customization. Online User's Guide Your ThinkPad computer features an online user's guide, so that youwill always have key information at your fingertips even i...
Page 52 - Reinstalling software; ThinkPad Software Selections CD
Reinstalling software Reinstalling software To back up your system or reinstall the operating system, yourThinkPad computer has the following features: Note: You can also get the latest hardware device drivers from theThinkPad Web site (see “ThinkPad Web site or bulletinboard”). The ThinkPad Softw...
Page 53 - Replacing the battery pack
Replacing the battery pack Replacing the battery pack To replace the battery pack, do as follows: 1. Power off your computer. 2. Disconnect the AC Adapter and cables. 3. Close the LCD and turn the computer over. 4. Slide and hold the battery-pack latch (1); then remove the battery pack (2). 1 2 3 5....
Page 54 - Handling your ThinkPad computer
Handling your ThinkPad computer Handling your ThinkPad computer Laptop computers are precision machines that require a bit of carefulhandling. Though the IBM ThinkPad computer is designed and testedto be a durable notebook computer that functions reliably in normalwork environments, following the Th...
Page 57 - For more information
Handling your ThinkPad computer that all chemicals in the battery are fully activated by cycling thebattery (fully charge, then fully discharge) three times. This pro-cedure is also recommended if you stored the battery for a fewmonths. Do not charge the battery pack until all of its power is used...
Page 59 - Extending the features of your computer
Extending the features of your computer This chapter provides information on how to customize and extendthe ThinkPad computer's features. You can use the ThinkPad com-puter with external devices and increase the memory. Customizing the TrackPoint . . . . . . . . . . . . . . . . . . . . . 46 Changing...
Page 60 - Customizing the TrackPoint; Changing TrackPoint sensitivity
Customizing the TrackPoint You can customize the TrackPoint by doing the following: 1. Click Start. 2. Move the cursor to Settings, then click on Control Panel. 3. Double-click Mouse. The "Mouse Properties" window appears. 4. Click the TrackPoint tab. You can set the following features in th...
Page 63 - Enabling the scrolling feature; To enable scrolling, click the Scrolling radio button.; Choosing the scrolling method; Under the Choose Scrolling or Magnifying Glass Function,
Customizing the TrackPoint you might notice unintended clicks, a cursor delay, ora dragging delay. If you set the pace too fast, youmight find Press-to-Select hard to use. Enabling the scrolling feature The scrolling feature enables you to navigate easily through longdocuments or large spreadsheets ...
Page 64 - Move the cursor to Settings, then click on Control Panel.
Customizing the TrackPoint Use External Mouse: This option sets an externally attachedmouse to scroll, or move the magnifying glass, horizontally orvertically. The TrackPoint controls only the cursor. Use TrackPoint: This option sets the TrackPoint to scrollhorizontally or vertically without hol...
Page 66 - Increasing memory
Customizing the TrackPoint Increasing memory Increasing memory capacity is an effective way to make programsrun faster. You can increase the amount of memory in your com-puter by installing a dual inline memory module (DIMM), available asan option. Different capacities of DIMM are available. You can...
Page 67 - Increasing memory
Increasing memory 4. Install the DIMM into the memory slot. Note: To avoid damaging the DIMM, do not touch its contactedge. a. Find the notch on the side of the DIMM. b. With the notched end of the DIMM toward the right side of the socket, insert the DIMM, at an angle or approximately20°, into the s...
Page 70 - Upgrading the hard disk drive
Upgrading the hard disk drive Upgrading the hard disk drive You can increase the storage capacity of your computer by replacingthe original, built-in hard disk drive with an optional one. You canpurchase the option from your IBM reseller or IBM marketing repre-sentative. Note: Replace the hard disk ...
Page 72 - Attaching an external mouse, keypad or keyboard; Attaching an external mouse or numeric keypad
Attaching an external mouse, keypad or keyboard Attaching an external mouse, keypad or keyboard This section explains how to attach an external mouse, externalnumeric keypad, and external keyboard to your computer. Attaching an external mouse or numeric keypad You can attach an external mouse or num...
Page 74 - Attaching an external keyboard and mouse
Attaching an external mouse, keypad or keyboard Attaching an external keyboard and mouse You can connect an external keyboard to your computer eitherdirectly through the PS/2 mouse and keyboard connector or throughthe keyboard/mouse cable (available separately as an option). When the external keyboa...
Page 75 - do not install; Disabling the TrackPoint
Attaching an external mouse, keypad or keyboard Using the IBM ThinkPad Space Saver Keyboard When using the IBM ThinkPad Space Saver Keyboard, do not install the device driver supplied with the Space Saver Keyboard. TheTrackPoint on the ThinkPad is disabled when you use the SpaceSaver Keyboard. Disab...
Page 76 - Attaching an external monitor
Attaching an external monitor Attaching an external monitor This section provides information about using the computer LCD andan external monitor. It also provides things to consider when usingDOS applications. The LCD of your computer uses thin-film transistor (TFT) technologyor high performance ad...
Page 77 - Display output location
Attaching an external monitor Notes: 1. If you select Both, do not attach an external monitor that sup- ports only VGA mode (640x480 resolution). Otherwise, theexternal monitor is scrambled and output is not displayed, or thescreen might be damaged. Use External monitor instead. 2. Set your monitor ...
Page 79 - Display modes; Display output only on the external monitor (External monitor).
Attaching an external monitor 2. Move the cursor to Settings; then click Control Panel. 3. Double-click Display. 4. Click the LynxEM tab. 5. Click the ON radio button for the "Stretch" feature in the Special Modes section. However, the image might look slightly distorted. Display modes The T...
Page 80 - Using the dual display function
Attaching an external monitor Notes: 1. The resolution and color depth you can set depends on your external monitor. 2. If you are using an old external monitor, the resolution and color depth might be limited. Resolution Supported ColorDepth Frame Rate 640x480 (VGA) 256 60 Hz, 70 Hz, 75 Hz,or 85 Hz...
Page 81 - Disabling dual display
Attaching an external monitor 4. Double-click Display. 5. Click the Settings tab. 6. Click the Monitor-2 icon (for the secondary display, the CRT). 7. Click Yes to enable monitor 2 (if disabled). 8. Click the Monitor-1 icon (for the primary display, the LCD). 9. Select the color depth and the resolu...
Page 83 - Attaching a printer
Attaching a printer Attaching a printer Any parallel printer with the standard Centronics** interface can beattached to the 25–pin, parallel connector at the rear of the com-puter. 1. Attach the printer as shown. 2. Turn on the printer. Extending the features of your computer 69
Page 84 - Inserting a PC Card
Inserting a PC Card Inserting a PC Card This section describes how to prepare to use a PC Card. Your computer has one PC Card slot and supports the followingtypes of cards: PC Card (Type I, Type II, and Type III) CardBus Zoomed Video (ZV) To install a PC Card in your computer, do the following...
Page 85 - Removing the PC Card
Inserting a PC Card PC Card slot 3. Press the PC Card firmly into the connector. A window appears and informs you about the new card. Note: If you have not installed the PC Card driver, Windows 98starts "PCMCIA Card Services Wizard" to install it. Followthe instructions on the screen. You ha...
Page 87 - Protecting your computer
Protecting your computer This chapter provides information about how to protect your com-puter from theft or unauthorized use. Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Setting a password . . . . . . . . . . . . . . . . . . . . . . . . 75 Entering a password . . . . . ...
Page 89 - Setting a password
Using passwords disk without knowing the password. It provides the followingfeatures: – You need to type the hard disk password at startup. – If the hard disk drive is moved to another computer, the hard disk password must be typed at startup. Therefore, unauthor-ized users cannot access your hard d...
Page 90 - Type your desired password and press Enter.
Using passwords Press F1. 3. The BIOS Utility menu appears. 4. Select System Security and press Enter. The "System Security" submenu appears: System Security Page 1/1 Setup Password -----------------------------------------------Power-on Password ------------------------------------------Har...
Page 91 - Entering a password
Using passwords 9). Uppercase and lowercase letters (for example, A anda) are treated as the same character. If you type a wrong character, use the Backspace key toerase it and then type the correct one. 7. Type your password again and press Enter to verify it. Note: Write down the password and keep...
Page 92 - Removing and changing a password
Using passwords Once you set a setup password, the setup password prompt ( ) appears at the top left corner of the screen when you press F1 to enter the BIOS Setup Utility. Hard Disk Password Once you set a hard disk password, the hard disk password prompt ( ) appears at the top left corner of the...
Page 93 - Using passwords; Type your new password again and press Enter to verify it.; Do Not Forget Your Password
Using passwords If the setup password is set, the setup password promptappears. Enter the setup password correctly and pressEnter. 3. Select System Security and press Enter. The "System Security" submenu appears. 4. Select the type of password you want to change or remove, and press the le...
Page 94 - Using locks
Using locks Using locks You can attach a mechanical lock to your computer, to help toprevent it from being removed without your permission. Attach a mechanical lock to the keyhole on the rear side of the com-puter; then secure the chain on the lock to a secure stationaryobject. Note: You are respons...
Page 95 - Solving computer problems
Solving computer problems Frequently asked questions . . . . . . . . . . . . . . . . . . . . . 82 Hints, tips and considerations . . . . . . . . . . . . . . . . . . . . 87 Troubleshooting guide . . . . . . . . . . . . . . . . . . . . . . . . 88 Troubleshooting charts . . . . . . . . . . . . . . . . ...
Page 96 - Frequently asked questions
Frequently asked questions This section addresses frequently asked questions. Go to the pageindicated in the following chart and do the specified action. Questions Page How to stop the screen from blanking 83 How to switch the TrackPoint and mouse 83 How to set the display resolution 83 How to set t...
Page 101 - Hints, tips and considerations
Hints, tips and considerations Hints, tips and considerations This section provides hints, tips, and considerations. If you are using the Intel USB camera and the system resumesfrom standby mode, the USB camera is disabled. To enable it,unplug it and plug it in again. If the computer does not re...
Page 102 - Troubleshooting guide
Troubleshooting guide Troubleshooting guide The PC-Doctor program is available on your computer to help youperform diagnostics tests on your computer. See “Using thePC-Doctor program” on page 109 for instructions on how to use theprogram. If a beep sounds, a message appears, or a function-related pr...
Page 103 - Troubleshooting charts
Troubleshooting charts Troubleshooting charts If your computer has an error, it often displays a message or an errorcode, or a beep sounds when you power it on. Go through the chartsand look for your problem. If you find the problem, go to the pageindicated and do the specified action. Troubleshooti...
Page 104 - Error codes or messages
Troubleshooting charts Error codes or messages Note: In the charts, x can be any character. Problem Action 006 (Equipment Config-uration Error) 007 (Floppy Disk Con-troller Error) Restart the computer. If the problem persists, have the computer serviced. 070 (Real Time ClockError) 071 (CMOS BatteryB...
Page 106 - No error codes or messages
Troubleshooting charts No error codes or messages Problem Action The screen is blank andyou don't hear anybeeps. Note: If you are not sure whetheryou hear anybeeps, turn thecomputer off;then turn it onagain, and listenagain. Alsocheck thevolume controland the powerindicator. If you are using anexter...
Page 107 - Input problems
Troubleshooting charts Input problems Problem Action The cursor does notmove after the computerawakens from one ofthe power managementmodes. Make sure you followed the instructions in the Online User's Guide correctly if you reinstalled Windows 98. All or some keys on thekeyboard do not work. If t...
Page 109 - Standby or hibernation problems
Troubleshooting charts Standby or hibernation problems Problem Action The computer entersstandby mode automat-ically. The computer enters standby mode automatically when the processor temperaturereaches a certain level. This is not a defect. Performance degradewhen the computer getshot during use. T...
Page 111 - LCD problems
Troubleshooting charts LCD problems Problem Action The screen is unread-able or distorted. Make sure that the ThinkPad display driver is installed correctly: 1. Click Start and move the cursor to Settings; then click Control Panel. 2. Double-click Display. 3. Select the Settings tab in the "Disp...
Page 112 - Indicator problems; Battery problems
Troubleshooting charts Indicator problems Problem Action The battery status indi-cator does not go oneven though a batterypack is installed in thecomputer. The over-current protection device inside the battery pack has been activated.Wait several hours and try again. If the indicator still does not ...
Page 114 - Audio Problems
Troubleshooting charts Audio Problems Problem Action General problems. Problems may be due to such factors as: The audio volume control is not adjusted to the desired level. Press Fn+PgUp and Fn+PgDn to increase and decrease the volume respec-tively. The audio volume in Windows is muted or not a...
Page 115 - Modem problems
Troubleshooting charts Modem problems Problem Action Your modem applicationdoes not work with theThinkPad modem. Make sure that the internal modem port is enabled by opening the "DeviceManager" window and running the Modem Wizard. If the modem does not work correctly, see the Online User's G...
Page 116 - PC Card problems
Troubleshooting charts PC Card problems Problem Action The PC Card shows"Ready", but it does notwork correctly. Make sure that: The system resources reserved for the PC Card do not conflict with othersystem devices. Refer to "Resolving System Resource Conflicts" in the Online Use...
Page 117 - Printer problems
Troubleshooting charts Printer problems Problem Action The printer does notwork. Make sure that: The parallel port is enabled. 1. Save your work and quit any program you are using. 2. Shutdown and restart your computer. 3. While the ThinkPad logo is being displayed, wait for the BIOS Utility promp...
Page 118 - External monitor problems
Troubleshooting charts External monitor problems Problem Action The external monitor isblank. Do the following: 1. Connect the external monitor to another computer and make sure it works. 2. Reconnect the external monitor to your computer. 3. Press Fn+F7. Note: You can also change the display output...
Page 120 - Other option problems
Troubleshooting charts Other option problems Problem Action An IBM option that youjust installed does notwork. Make sure that: The option is designed for your computer. The option was installed following the instructions supplied with the option orthis book. Other installed options or cables a...
Page 121 - Software problems
Troubleshooting charts Software problems Problem Action An application does notrun correctly. Check the following to make sure that the problem is not being caused by theapplication: Your computer has the minimum required memory to run the application.Refer to the manuals supplied with the applica...
Page 122 - Other problems
Troubleshooting charts Other problems Problem Action The computer locks ordoes not accept anyinput. Push and hold the power switch for about five seconds, then release it to turnoff the computer. Restart the computer. The computer does notturn off with the powerswitch. If the standby lamp is on an...
Page 123 - Recovering lost or damaged software; Using the PC-Doctor program; Using the ThinkPad Software Selections CD
Recovering lost or damaged software Recovering lost or damaged software This section describes how to recover lost or damaged software. Thefollowing table shows what is needed to recover your system. Problem Tools Provided For More Information You need to diagnose the com-puter. Use the PC-Doctor** ...
Page 124 - Using the Recovery CD
Recovering lost or damaged software Your Software Selections CD contains telephone numbers for somesoftware vendors. These vendors can help you with questions abouttheir software. See the CD for details. The following features are included: Welcome This main page describes the Software Selections ...
Page 125 - ThinkPad Web site or Bulletin Board
Recovering lost or damaged software restores your operating system and hard disk to its factory-shippedconfiguration. The Recovery CD consists of the original preinstalled software anddevice drivers. The recovery process might take up to 2 hours. Your computer supports startable (or bootable) CDs. T...
Page 127 - Getting service; Preparations; About Your Warranty
Getting service Preparations If you need further assistance, you can call your IBM reseller orIBM marketing representative. You will need to know the following information when requestingrepair service: Identification number of your computer Options installed in your system Note: Use the record ...
Page 128 - Information on your computer; Option list; Identification numbers
Information on your computer Information on your computer Option list Ø DIMM _____MB _____MB Ø PC Cards ___________________ ___________________ Ø _____GB Hard Disk Drive Ø Battery Pack Identification numbers The serial number label is on the bottom of your computer. Writedown the machine type and se...
Page 129 - Problem recording sheet
Information on your computer Problem recording sheet Computer information: Machine type:__________ Serial number:__________ Date of purchase:___/___/___ Type of problem: Error code: The operating system and its version number, if available: Ø Windows 98 Version_____ Ø Windows 2000 Version___...
Page 130 - Customer service and support; Online support services
Customer service and support Customer service and support Purchasing an IBM PC hardware product entitles you to receivesupport and services during the limited warranty period. If you needadditional support and services, a wide variety of extended solutionsthat addresses most needs are available for ...
Page 131 - Help by telephone
Customer service and support week. Follow the recorded instructions, and the information that yourequest will be sent to your fax machine. To access the IBM PC Company Automated Fax System, call: In the U.S., 1-800-426-3395. In Canada, 1-800-465-3299. Help by telephone You can get support and in...
Page 132 - EasyServ
Customer service and support These lines are available 24 hours a day, 7 days a week. Theanswering technical-support representative can also fax or mail youtechnical or product information, such as: Sales information Product brochures Locations of IBM resellers Services available from IBM Ea...
Page 133 - Purchasing additional services; Enhanced PC support line
Purchasing additional services Purchasing additional services During and after the limited warranty period, you can purchase addi-tional services, such as: Support for IBM and non-IBM hardware, operating systems, andapplication programs Network setup and configuration Upgraded or extended hard...
Page 137 - Appendix A. Features and specifications
Appendix A. Features and specifications This appendix describes the features and specifications for the com-puter. Copyright IBM Corporation 1999 123
Page 138 - Features
Features Features Processor Intel Mobile Celeron processor with on-die external cache Memory Base: 32MB or 64MB Option: 32/64/128MB DIMM Total: Max. 192 MB Storage devices 2.5–inch hard disk drive Display The color display uses TFT technology or HPA technology Up to 1024–by-768 resolution on the...
Page 140 - Specifications; Size
Specifications Specifications Size Width: 310 mm (12.20 in.) Depth: 250 mm (9.84 in.) Height: 35 mm (1.38 in.) Environment Temperature (at altitudes less than 2438 m 8000 ft.“): Operating with no diskette: 5°C to 35°C (41°F to 95°F) Operating with a diskette: 10°C to 35°C (50°F to 95°F) Nonope...
Page 141 - IBM power cords; For 2–pin power cords:
IBM power cords IBM power cords To use the AC Adapter outside the country where you purchasedyour computer, you need an ac power cord that is certified for thecountry or region you are visiting. You can purchase one through anIBM authorized reseller or IBM marketing representative in thatcountry or ...
Page 143 - Appendix B. Product warranties and notices; Statement of Limited Warranty
Appendix B. Product warranties and notices Statement of Limited Warranty The warranties provided by IBM in this Statement of Limited War-ranty apply only to Machines you originally purchase for your use,and not for resale, from IBM or your reseller. The term "Machine"means an IBM machine, it...
Page 145 - Warranty Service
Unless IBM specifies otherwise, IBM provides non-lBM machinesWITHOUT WARRANTIES OF ANY KIND. Any technical or other support provided for a Machine under war-ranty, such as assistance via telephone with "how-to" questions andthose regarding Machine set-up and installation, will be providedWIT...
Page 148 - Notices; Year 2000 readiness and instructions
Notices Notices References in this publication to IBM products, programs, or servicesdo not imply that IBM intends to make these available in all countriesin which IBM operates. Any reference to an IBM product, program, orservice is not intended to state or imply that only IBM's product,program, or ...
Page 149 - Trademarks; Federal Communications Commission (FCC) statement
Notices To learn more about IBM PC products and the Year 2000, visit ourWeb site at http://www.pc.ibm.com/year2000. The information andtools there can help you with your Year 2000 transition plan, espe-cially if you have multiple IBM PCs. IBM encourages you to checkperiodically for updated informati...
Page 150 - FOR HOME OR OFFICE USE; Canadian Department of Communications compliance statement
Notices reception, which can be determined by turning the equipment off andon, the user is encouraged to try to correct the interference by one ormore of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the ...
Page 151 - European Community Directive conformance statement; Telecommunication notice
Notices Avis de conformité aux normes du ministère des Communications duCanada Cet équipement ne depase pas les limites de Classe B d'émissionde bruits radioélectriques pour les appareils numériques, telles queprescrites par le Règlement sur le brouillage radioélectrique étabilipar le ministerè des ...
Page 152 - Fax branding
Notices 3. The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ringwhen your number is called. IN most, but not all, areas, the sumof the RENs of all devices should not exceed five (5.0). To becertain of the number of devices you...
Page 153 - Notice for Australia; Industry Canada requirements; Notice
Notices clearly contains in a margin at the top or bottom of each transmittedpage or on the first page of the transmission, the date and time it issent and an identification of the business or other entity, or otherindividual sending the message and the telephone number of thesending machine or such...
Page 155 - Avertissement
Notices Les réparations de matériel homologué doivent être effectuées parun centre d'entretien canadien autorisé désigné par le fournisseur.La compagnie de télécommunications peut demader à l'utilisateur dedébrancher un appareil à la suite de réparations ou de modificationseffectuées par l'utilisate...
Page 156 - Notice to European Users of the IBM ThinkPad Modem
Notices ItalyLatin AmericaNetherlandsNew ZealandNorwayPortugal (tone only, no pulse dialing)SingaporeSwedenSwitzerlandUKUS Notice to European Users of the IBM ThinkPad Modem This equipment has been approved to Council Decision 98/ 482/EC -"CTR 21" for pan-European single terminal connection ...