IBM A40I TYPE 2271 - Manual

Chapter 1. General Checkout This general checkout procedure is for type 2271/6840/6841 computers. Attention: The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving or formatti...

Chapter 2. General Information Features The NetVista type 2271/6840/6841 computers are available in 5 x 7 (five I/O adapter slots, plus one AGP slot, and seven drive bays). v Type 2271 is the minitower with the A40 board and modem. v Type 6840 is the minitower with the A40 board. v Type 6841 is the ...

v Sun Solaris 2.5.1 or later v Novell NetWare Versions 3.2, 4.11, 5.0 Specifications Dimensions Height: 445 mm (17.5 in.) Width: 165 mm (6.5 in.) Depth: 502 mm (20.5 in.) Weight Minimum configuration as shipped: 14.0 kg (30 lb) Maximum configuration: 17.3 kg (38.0 lb) Environment Air temperature: Sy...

Chapter 3. Diagnostics Setup Utility program . . . . . . . . . . . 7 Product Recovery Program menu . . . . . . . 8 Diagnostics . . . . . . . . . . . . . . . 8 Diagnostics download . . . . . . . . . . 8 Navigating through the diagnostic programs . . 9 Running diagnostic tests . . . . . . . . . 9 Test...

v A defective device is causing another device not to be recognized. v The SCSI controller failed (on the system board or SCSI adapter). v Use the procedure in “Undetermined problems” on page 75 to find the problem. If a device is missing from the list, replace it. If this does not correct the probl...

You can run the Start SMART Hard Disk Test and then continue with other diagnostic tests before running the Hard Drive Self-Test Results. Quick and Full erase - hard drive Diagnostics offer two hard drive format utilities: v Quick Erase Hard Drive v Full Erase Hard Drive The Quick Erase Hard Drive p...

v Follow instructions on screen. Viewing the test log Errors reported by the diagnostic test will be displayed by the program as a failed test. To view details of a failure or to view a list of test results, use the following procedure from any test category screen. v Press F3 to activate the log fi...

Chapter 4. Installing Options Input/Output connectors . . . . . . . . . . 15 Removing the cover . . . . . . . . . . . 15 Internal drive removal and replacement . . . . . 16 Installing internal drives in bays 1, 2, 3 and 4 . . 17 CD-ROM drive jumper settings . . . . . . 18 Installing internal drives ...

3. Push the side cover toward the rear, using the two embosses at the back of the cover. 4. Remove the cover. Internal drive removal and replacement 16 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer

1 Bay 1 - Max Height: 41.3 mm (1.6 in.) CD-ROM drive (standard in some models) 5.25-inch hard disk drive 2 Bay 2 - Max Height: 41.3 mm (1.6 in.) 5.25-inch hard disk drive 3.5-inch hard disk drive (requires a mounting bracket) CD-ROM drive DVD-ROM drive 3 Bay 3 - Max Height: 25.4 mm (1.0 in.) 3.5-inc...

4. Install the drive into the bay. Align the screw holes and insert the two screws. 5. Connect the power and signal cables to the drive. CD-ROM drive jumper settings CD-ROM and PC/CD-ROM drives use jumpers or tabs to set the drives as primary (master) or secondary (slave). Refer to the drive connect...

Hard disk drive jumper settings IDE hard disk drives for the NetVista series computers use jumpers to set the drives as primary (master) or secondary (slave). Note: For drives not shown below, refer to the label on the hard disk drive for the hard disk drive settings. 1 Primary (Master) Hard Disk Dr...

2. Remove the two metal knockouts. 1 U-bolt 2 Bolt holes 3 Nuts 3. Insert the U-bolt through the rear panel. Attach and tighten the nuts with an appropriately sized or adjustable wrench. 4. Replace the computer cover. See “Replacing the cover” on page 26. 5. Thread the cable through the U-bolt and a...

5. Install the adapter card retainer. 6. Replace the cover and connect the cables. AGP adapter Some models come with a high-performance AGP video adapter. In some AGP adapters, the DVI connector is replaced by a regular VGA connector. 24 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i ...

Connector Description 1 Digital video interface (DVI) connector Used to attach a digital monitor. This connector provides the signals necessary to support the Display Power Management Signaling (DPMS) standard. 2 S-Video connector Used to attach a television set that has a S-Video connector. The S-V...

Replacing the cover 1. Position the cover on the chassis, aligning the tabs on the cover with the slots on the chassis. 2. Slide the cover toward the front bezel of the computer until the cover is fully closed. 3. Replace the two thumb screws and engage the keylock (if any). 26 Hardware Maintenance ...

Chapter 5. FRU Replacements Computer exploded view . . . . . . . . . . 28 A40/A40P/A40i system board layout . . . . . 29 System board locations . . . . . . . . . 29 System board jumper settings . . . . . . . 29 Clear CMOS/Flash Boot Block Recovery . . . 30 Processor Speed Settings . . . . . . . . 30...

Computer exploded view 28 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer

Clear CMOS/Flash Boot Block Recovery Use the recovery jumper setting to Clear CMOS or to Flash Boot Block Recover. Jumper Setting Description CMOS Reset 2-3 CMOS Reset/Flash Recovery Mode 1-2 (D) Normal Mode Note: The A40/A40P/A40i CMOS clear/recovery jumper pins are numbered as follows: v Pin 1 is ...

4. Install the DIMM straight down into the connector until the retaining clips close. Make sure the notches in the DIMM align with the tabs on the connector. Notches PCI extender card removal 1. Remove the cover (see “Removing the cover” on page 15). 2. Remove the machine chassis foot that is in fro...

6. Remove the board from the chassis. 7. Remove the processor from the old system board and install it on the new system board. 8. Remove any of the following installed options on the old system board, and install them on the new system board. v Memory modules 9. Ensure that the new system board jum...

Pin Signal Function 1 3.3 V +3.3 V dc 2 3.3 V +3.3 V dc 3 COM Ground 4 5 V +5 V dc 5 COM Ground 6 5 V +5 V dc 7 COM Ground 8 POK Power Good 9 5VSB Standby Voltage 10 12 V +12 V dc 11 3.3 V +3.3 V dc 12 -12 V -12 V dc 13 COM Ground 14 PS-ON DC Remote Enable 15 COM Ground 16 COM Ground 17 COM Ground 1...

Error FRU/Action 2xx-2y A memory error was detected in DIMM/RIMM socket Y Replace the DIMM/RIMM in the socket identified by the last digit of the error code. Re-run the test. If the same error code occurs again, replace the system board or where memory is on the processor card, replace the processor...

Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See ″ Diagnostics ″ on page 7 for the specific type for information about the diagnostic programs. In the following index, X can represent any number. Diagnostic Error Code FRU/Action 000-000-XXX BI...

Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples. Beeps Description 1-2-X v One beep v A pause (or break) v Two beeps v A pause (or break) v Any number of breaks 4 Four continuous beeps Use the following ...

Symptom/Error FRU/Action No beep during POST. 1. See “Undetermined problems” on page 75. 2. System Board 3. Memory Module 4. Any Adapter or Device 5. Riser Card 6. Power Cord 7. Power Supply POST error codes Each time you power-on the system, it performs a series of tests that check the operation of...

Miscellaneous error messages Message/Symptom FRU/Action CMOS Backup Battery inaccurate 1. CMOS Backup Battery (see “Safety Information” on page 125) 2. System Board Changing colors 1. Display Computer will not power-off. See “Power supply” on page 33. 1. Power Switch 2. System Board 3. Riser card Co...

Message/Symptom FRU/Action Some or all keys on the keyboard do not work 1. Keyboard 2. Keyboard Cable 3. System Board Undetermined problems Check the power supply voltages (see “Power supply” on page 33). If the voltages are correct, return here and continue with the following steps. 1. Power-off th...

Parts listing The parts listing supports the following models: xxU, xxS, xxP, xxC, xxD, xxM, xxV, xxF, xxS, xxG, xxT. Index System (types 2271/6840/6841) FRU No. 1 Cap Handle Kit (all) 19K4934 2 Support Handle (all) 19K4936 3 Bezel Blanks Kit (all) 19K4938 4 CD-ROM Drive - Read/Write (2271 - EAx, EC...

Computer Power Cords Arabic 14F0033 Australian 93F2365 Belgian 1339520 Bulgarian 1339520 Canadian 93F2364 Czech 1339520 Denmark 13F9997 Finland 1339520 France 1339520 German 1339520 Hungarian 1339520 Israel 14F0087 Italian 14F0069 Latin American 6952301 Netherlands 1339520 New Zealand 93F2365 Norweg...

ME SK Recovery CD 32P4247 ME SL Recovery CD 32P4244 ME SP Recovery CD 32P4232 ME SV Recovery CD 32P4236 ME TH Recovery CD 32P4248 ME TR Recovery CD 32P4246 ME US Recovery CD 32P4223 ME UK Recovery CD 32P4224 Recovery CDs Win 98 Machine - Type 6840, 6841 Win 98 SE AP Recovery CD 32P4274 Win 98 SE UK ...

Chapter 8. Additional Service Information Security features . . . . . . . . . . . . . 85 Passwords . . . . . . . . . . . . . . 85 Power-on password . . . . . . . . . 85 Removing a power-on password . . . . . 85 Administrator password . . . . . . . . 86 Administrator password control . . . . . 86 Ope...

5. Remind the user to enter a new password when service is complete. Administrator password The administrator password is used to restrict access to the Configuration/Setup Utility program. If the administrator password is activated, and you do not enter the administrator password, the configuration...

To update the EPROM using the DMI MIF Browser, use the following procedure. 1. Click Start from the desktop, then Programs . 2. Select IBM SystemView Agent 3. Select the Serial Number Information icon 4. Click the plus sign to expand. 5. Select the component you want to view or edit. 6. Double click...

Flash (BIOS/VPD) update procedure Attention: Refer to the information label located inside the system unit cover for any model-specific information. 1. Power-off the computer. 2. Insert the flash update diskette into drive A. 3. Power-on the computer. 4. When the Update Utility appears; select the c...

The Configuration/Setup Utility program includes settings that can be enabled and disabled to configure the network interface in the computer. These settings are the following: v Flash over LAN (Update POST/BIOS over Network) v Wake on LAN Flash over LAN (update POST/BIOS over network) Note: For loc...

Chapter 9. About this manual This manual contains service and reference information for the IBM ® NetVista TM Series computer types 2271/6840/6841. This manual is divided into product service sections (by machine chassis) and a related service section, as follows: v The product service sections incl...

Chapter 10. Related Service Information Safety notices (multi-lingual translations) . . . . 95 Safety Information . . . . . . . . . . . . 125 General Safety . . . . . . . . . . . . 125 Grounding requirements . . . . . . . . 125 Electrical safety . . . . . . . . . . . . 125 Handling electrostatic dis...

Safety Information This section contains the safety information with which you need to be familiar, before you service an IBM computer. General Safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance. v When lifting any...

Observe the following rules when working on electrical equipment. v Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. v Do not work alone under hazardous cond...

Problem determination tips Because there is a large variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. v Verify any recent hardware changes. See “Hardware considerations” on page 131. v Verify any recent softwa...

Adding adapters to the system When adapters are added to the system, an area in memory has to be allocated to run its programs. This can be done with either hardware switches or software mapping . If there is a conflict in software mapping, then the following may be true. v The first device to attac...

Not all device drivers are found in the CONFIG.SYS file. Advanced operating systems use .INI files to set up and start devices. Device drivers can access the hardware in five ways. v Operating system direct to hardware using a direct driver Direct drivers, which bypass BIOS, have the advantage of fa...

v POST Beep codes are sounds emitted from the speaker if the POST finds a problem. One beep indicates that the POST completed successfully. Multiple beeps indicate a problem was found. v Diagnostic error messages are displayed when a test program finds a problem with a hardware component. v Software...

ROM and RAM Addresses Adapter cards with processors can contain RAM and ROM. If the adapter cards have onboard memory, then the following are true. v ROM contains operating instructions for the adapter I/O. v RAM is used for buffering. Two adapters using the same memory area will cause a failure. Th...

Miscellaneous Information Acronyms, Abbreviations, and Terms Term Information ACPA/A Audio Capture and Playback Adapter ADP Automatic Data Processing AGP Advanced Graphics Port Alt Alternate ANSI American National Standards Institute ARTIC A Real Time Interface Coprocessor ASCII American National St...

Send Us Your Comments! We want to know your opinion about this manual (part number __________________). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA) . Name: ____________________________________...

4. Which computers do you service most? ___________________________________________________________________________ ___________________________________________________________________________ Thank you for your response! Chapter 10. Related Service Information 137

Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or s...

Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both. Alert on LAN Aptiva Asset ID AT BookManager Business Partner EduQuest FaxConcentrator HelpCenter HelpClub HelpFax HelpWare IBM Intellistation Micro Channel Netfinity Netfinity Manage...