IBM 760XD (9547) - Manual

Related Publications The following mobile product publications are availablethrough IBM or your IBM Authorized Dealer. Publication Part, Form Number Mobile Systems HMMVolume 1: Laptop,Notebook, Portable, andThinkPad Computers(Models L40, CL57, N45,N51, P70/P75, ThinkPad300, 350, 500, 510, 710T,Expan...

Related Diskettes The following diskettes are available through IBM or yourIBM Authorized Dealer. Diskette Part, Form Number ThinkPad 300 (2615)Advanced DiagnosticsDiskette 33G9361, S33G-9361 ThinkPad 350, 350C, 425,425C (2618) AdvancedDiagnostics Diskette A211000, GA21-1000 ThinkPad 365 (2625)Advan...

Contents Introduction . . . . . . . . . . . . . . . . . . . 1 Portable Computer Descriptions . . . . . . . . . . 2 Drive and Diskette Compatibility Matrix . . . . . . . 5 Important Service Information . . . . . . . . . . . 6 Safety Notices (Multi-lingual Translations) . . . . . 8 Safety Information ...

Parts Listing 560 (2640) . . . . . . . . . . . . . 325 ThinkPad 760 (9546, 9547) . . . . . . . . . . 335 Read This First . . . . . . . . . . . . . . . . . 338 Checkout Guide . . . . . . . . . . . . . . . . 341 Symptom-to-FRU Index . . . . . . . . . . . . . 359 Related Service Procedures . . . . . . ...

Do You Need Technical References? . . . . . . 612 Problem Determination Tips . . . . . . . . . . . 613 Phone Numbers, U.S. and Canada . . . . . . . . 614 Notices . . . . . . . . . . . . . . . . . . . . . 616 Contents ix

Introduction Portable Computer Descriptions . . . . . . . . . . 2 Drive and Diskette Compatibility Matrix . . . . . . . 5 Important Service Information . . . . . . . . . . . 6 How to Use Error Messages . . . . . . . . . . 7 How to Read POST Error Messages . . . . . . 7 Safety Notices (Multi-lingual ...

Portable Computer Descriptions Models N51, CL57, and P70/75 and Thinkpads 700x and720x are Micro Channel systems. All others are AT/ISAbus systems. Model Type Processor Memory Hrd Dsk Model L40SX 8543-044 386SX-20 2M/18M 60M Model N45 SL 2614-065 386SL-25 2M/8M 80M 2614-067 386SL-25 2M/8M 120M Model...

Drive and Diskette Compatibility Matrix The following table provides identification information for3.5-inch drives. DisketteDrive IdentifyingMark 3.5-Inch - 1.44MB 1.44 on the eject button 3.5-Inch - 2.88MB 2.88 on the eject button The following table provides compatibility information for3.5-inch d...

Important Service Information Important Diskette fixes are customer installable. The diskettefixes are located on the PC Company Bulletin BoardService (BBS). The direct phone line for modemconnection is 919-557-0001 or tieline 255-0001. Advise customers to contact the PC CompanyHelpCenter at 800-772...

The advanced diagnostic tests are intended to test only IBM products. Non-IBM products or modified options cangive false errors and invalid responses. Hard Disk Drive Replacement Strategy: Always try to run a low-level format before replacing a harddisk drive. Attention The drive startup sequence in...

Safety Notices (Multi-lingualTranslations) In this manual, safety notices appear in English with apage number reference to the appropriate multi-lingual,translated safety notice found in this section. The following safety notices are provided in English,French, German, Italian, and Spanish languages...

Safety Notice 2 Some standby batteries contain a small amount ofnickel and cadmium. Do not disassemble it, rechargeit, throw it into fire or water, or short-circuit it. Disposeof the battery as required by local ordinances orregulations. Use only the battery in the appropriateparts listing. Use of a...

Safety Notice 3 The battery pack contains small amounts of nickel.Do not disassemble it, throw it into fire or water, orshort-circuit it. Dispose of the battery pack asrequired by local ordinances or regulations. Use onlythe battery in the appropriate parts listing whenreplacing the battery pack. Us...

Safety Notice 4 The lithium battery can cause a fire, explosion, orsevere burn. Do not recharge it, remove its polarizedconnector, disassemble it, heat it above 100°C(212°F), incinerate it, or expose its cell contents towater. Dispose of the battery as required by localordinances or regulations. Use...

Safety Notice 5 If the LCD breaks and the fluid from inside the LCDgets into your eyes or on your hands, immediatelywash the affected areas with water for at least 15minutes. Seek medical care if any symptoms from thefluid are present after washing. Si le panneau d'affichage à cristaux liquides se b...

Safety Notice 8 Before removing any FRU, power-off the computer,unplug all power cords from electrical outlets, removethe battery pack, then disconnect any interconnectingcables. Avant de retirer une unité remplaçable en clientèle,mettez le système hors tension, débranchez tous lescordons d'alimenta...

Electrical Safety Observe the following rules when working on electricalequipment. Important Use only approved tools and test equipment. Somehand tools have handles covered with a soft materialthat does not insulate you when working with liveelectrical currents. Many customers have, near their equip...

Ÿ Regularly inspect and maintain your electrical handtools for safe operational condition. Ÿ Do not use worn or broken tools and testers. Ÿ Never assume that power has been disconnectedfrom a circuit. First, check that it has been powered-off. Ÿ Always look carefully for possible hazards in yourwork...

Handling ElectrostaticDischarge-Sensitive Devices Any computer part containing transistors or integratedcircuits (ICs) should be considered sensitive to electrostaticdischarge (ESD). ESD damage can occur when there is adifference in charge between objects. Protect against ESDdamage by equalizing the...

Laser Compliance Statement Some IBM Personal Computer models are equipped fromthe factory with a CD-ROM drive. CD-ROM drives arealso sold separately as options. The CD-ROM drive is alaser product. The CD-ROM drive is certified in the U.S. toconform to the requirements of the Department of Healthand ...

Screw Size Chart Use the chart below to match the size and shape of thescrews used in the computer you are servicing. A H C K E D L F N B J G M P Q Silver Black Silver Brass Black Black Black Brass Silver Brass Silver Silver Silver Black Brass 22 IBM Mobile Systems - ThinkPad HMM Volume 3

Read This First This hardware maintenance manual contains informationfor the IBM ThinkPad 365 computer. Ÿ Be extremely careful during write operations suchas copying, saving, or formatting. Drives in thecomputer that you are servicing might have beenrearranged or the drive startup sequence might hav...

What to Do First Before servicing the computer, determine whether or notthe damage applies to the warranty by referring to thefollowing: Warranty Note During the warranty period, the customer may beresponsible for repair costs if the damage was causedby misuse, accident, modification, unsuitable phy...

How to Use Error Messages: Use the error codes or messages displayed on the screen to diagnosefailures. If more than one error code is displayed, beginthe diagnosis with the first error code. The cause of thefirst error code can result in false error codes beingdisplayed. If no error code is display...

General Checkout Use the following procedure as a guide for computerproblems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modifiedoptions can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail ...

Symptom Go to POST detected an error anddisplayed numeric errorcodes. “Symptom-to-FRU Index” onpage 41, and then use theNumeric Error Codes table. Power failure.(The power indicator doesnot go on or stay on.) “Power Systems Checkout”on page 35. Symptoms cannot berecreated.(Intermittent problems.) Us...

1. Make sure that any memory options are fully installed into their connectors. A loose connection can causean error. 2. Run the diagnostics. See “How to Run Diagnostics” on page 51. 3. If memory problems occur intermittently, use the loop option to repeat the test. 4. FRUs should not be replaced be...

does not occur again, recheck the connector. If theproblem remains, replace the device, and then the systemboard. TrackPoint III Checkout The TrackPoint automatically compensates to adjust thepointer sensor. During this process, the pointer moves onthe screen automatically for a short time. This sel...

Use the following information to test the diskette drive. Attention To use the IBM ThinkPad 365 Advanced DiagnosticsDiskette, you must have at least 500KB of freememory. Be sure to read the “README.PO” file onthe IBM ThinkPad 365 Advanced Diagnostics Diskettebefore using the following instructions. ...

6. Remove the memory card and PCMCIA cards and check the power supply. Reinstall one at a time andcheck the power supply. 7. Disconnect the AC Adapter. Remove the CD-ROM and Audio Card. Reinstall one at a time, connect theAC Adapter and check that power is supplied. If you suspect a power problem, s...

5. To check the charging circuit, do the following. Plug in the AC Adapter with the battery pack removed,then power-on the computer. 6. Measure the charging voltage between DC/DC terminals 2 ( + ) and 6 ( − ). 7. If the voltage is less then + 9.0 V dc, replace the DC/DC card. If the voltage is more ...

Ÿ Active interrupts (CD-ROM activity, etc.) Events that cause entering of suspend mode: Ÿ Suspend mode is requested by the Fn key (Fn + F4). Ÿ The LCD is closed. Ÿ The specified time has elapsed from the lastoperation with the keyboard, mouse, hard disk drive,parallel connector, diskette drive, or t...

Events that cause entering of hibernation mode: Ÿ The hibernation mode is requested by the Fn key(Fn + F12). Ÿ Timer conditions are satisfied in suspend mode. Ÿ Critical low battery condition. The system first goesinto safe suspend mode, then when the batteryreaches critical the system goes into the...

Symptom-to-FRU Index The Symptom-to-FRU Index lists error symptoms andpossible causes. The most likely cause is listed first.Always begin with “General Checkout” on page 30. Thisindex can also be used to help you decide which FRUs tohave available when servicing a computer. If you are unable to corr...

Beep Symptom FRU/Action 4-3-2Programmable interval timerchannel 2 test in progressor failure. 1. System Board 4-3-4Real-time clock test inprogress or failure. 1. System Board 4-4-1Serial port test in progressor failure. 1. System Board 4-4-2Parallel port test in progressor failure. 1. System Board 4...

Error Messages Error Message/Symptom FRU/Action Bus Timeout NMI,Slot n. Type (S)hut off NMI, (R)eboot, other keys tocontinue. 1. System Board Configuration for slot n. 1. Run Setup Utility. Diskette drive failure 1. See “Diskette Drive Checkout” onpage 34. Diskette drive x failure where x=0 or x=1. ...

Error Message/Symptom FRU/Action Unresolved memory parityerrorType (S)hut off NMI,(R)eboot, other keys tocontinue. Parity erroroccurred. Causeundetermined. 1. System Board 2. SO-DIMM 3. Optional Memory (8MB or 16MB Board) xxxxxh Option ROMchecksum failure wherexxxxxh is the startingaddress of the op...

Keyboard/TrackPoint RelatedSymptoms Symptom/Error FRU/Action Keyboard (one or morekeys) does not work. 1. Reseat the three keyboard cables. 2. Keyboard 3. Keyboard Card 4. System Board TrackPoint does not work. 1. Go to “TrackPoint III Checkout” onpage 34. 2. Keyboard 3. Keyboard Card 4. System Boar...

Audio Related Symptoms The following are the audio input sources: Ÿ Line In Ÿ Mic In Ÿ System board Ÿ CD-ROM Ÿ Audio card Note: Use either a data or music CD to check the audiofunction. If the audio fails see “Audio Card Checkout” onpage 34. Peripheral Device Related Symptoms Symptom/Error FRU/Actio...

Undetermined Problems You are here because the diagnostic tests did not identifywhich adapter or device failed, installed devices areincorrect, a short circuit is suspected, or the system isinoperative. Follow the procedures below to isolate thefailing FRU (do not isolate non-defective FRUs). Verify...

Related Service Procedures This section provides information about the following: Ÿ “System Status Indicators” Ÿ “I/O Status Indicators” Ÿ “How to Run Diagnostics” on page 51 Ÿ “System Key Combinations” on page 57 System Status Indicators The system status indicators show the current computerstatus ...

How to Run Diagnostics The QAPlus/PRO diagnostic program, developed byDiagSoft for IBM, is the primary method of testing thecomputer. It is unique to the ThinkPad 365 and will notrun on other models. You can use it to test the IBMcomponents of the system and some external devices.The amount of time ...

Diagnostic Test Programs The diagnostics diskette outline follows: Main Menu: Ÿ Diagnostics – Quick Check When selected runs the system quick checkdiagnostics. – Module Tests When selected displays a menu of the modulesyou can select to test. – Options When selected displays a menu of testpreference...

Error Messages Messages generated by the software—the operatingsystem or application programs—generally are textmessages, but they also can be numeric. The followingare the various error messages. Ÿ POST beep codes Ÿ POST error messages Ÿ Diagnostic error messages Ÿ Software generated messages Ÿ Mul...

Using the Diagnostics Test Programs To load the IBM ThinkPad 365 Advanced DiagnosticsDiskette, see “Loading the IBM ThinkPad 365 AdvancedDiagnostics Diskette” on page 51. The test programs provide tests and utilities for users andservice or support professionals to troubleshoot even themost difficul...

Viewing the Test Groups As you move the cursor bar up or down in the ModuleTests menu, the right hand screen changes to show theattributes, parameters, and the selected tests of thecorresponding Test Group. The “DIAMOND” markindicates a module selected for testing. Module Testing Mode If the Quick C...

Running All Selected Modules To run all selected test modules: 1. Use the down arrow key ( ↓ ) to move the cursor to the last choice, Run All Selected Modules. 2. Press Enter. Note: A “DIAMOND” appears next to your selection. Changing Selected Tests in Test Groups To change selected tests in a Test ...

FRU Removals and Replacements This section contains information about removals andreplacements. Ÿ The system board is sensitive to, and can bedamaged by, electrostatic discharge. Establishpersonal grounding by touching a ground point withone hand before touching these units. An electrostatic dischar...

1010 Rear Connector Door Open the door, then push down on the center of the doorto remove it. 1015 Foot To replace the foot: Ÿ Align the foot in the open position with one pivot pinin its hinge in the cover base. Ÿ Press the other pivot pin into position by rotating thefoot as shown. ThinkPad 365 (2...

1050 Keyboard Unit Ÿ Battery Pack (1020) 2 Attention During removal and replacement procedures, payspecial attention to the LCD Suspend Switch .2/ . Be sure the LCD Suspend Switch actuator is properlyaligned with the hole in the cover. Procedure continues on the following page. ThinkPad 365 (2625) 6...

1. Remove the plastic upper cover as shown.2. Lift the keyboard and locate the cables as shown. Attention The keyboard cables are fragile and can be damaged.Do not pull on the keyboard cables. Pull on theconnectors only. Track Point III Cable Important Ÿ When replacing the keyboard, check that theth...

1065 LCD Inverter Card Ÿ Battery Pack (1020) Note Screws shown above are 8 mm long. ThinkPad 365 (2625) 69

1070 LCD Assembly Ÿ Battery Pack (1020) Ÿ Keyboard (1050) Ÿ Mylar Cover (1055) Attention Make note of the location and placement of groundpoints and tape. Replace tape to its original position. Note Screws shown above are 6 mm long. Note Screws shown above are 8 mm long. ThinkPad 365 (2625) 71

1130 LED/IR Board Ÿ Battery Pack (1020) Ÿ Keyboard (1050) Ÿ Mylar Cover (1055) Ÿ LCD Assembly (1070) 1 2 Note Screws shown above are 5 mm long. ThinkPad 365 (2625) 77

Locations System Front View .1/ Color LCD Screen .2/ Contrast Control .3/ Brightness Control .4/ Status Indicator .5/ Built in Microphone .6/ LCD Suspend Switch .7/ PCMCIA Release Levers .8/ PCMCIA Slots .9/ Locking Device Keyhole .1ð/ LCD and Keyboard Latch .11/ Keyboard .12/ Click Buttons .13/ CD-...

System Rear View .1/ LCD and Keyboard Latch .2/ Power Switch .3/ Microphone/Line-In Jack .4/ Line-in Jack .5/ Line-out Headphone Jack .6/ Power Jack .7/ MIDI/Joystick Port .8/ External Diskette Drive Connector .9/ Parallel Connector .1ð/ Infrared (IR) Port .11/ Serial Connector .12/ Rear Door .13/ E...

System Board Switch Settings N/A IBM 5X86 DX4-75 1 2 3 4 3.6V 3.45V Default 3.4V Memory Board Switch Settings S1 S1 ThinkPad 365 (2625) 83

Read This First Before you go to the checkout guide, be sure to read thissection. Important Notes Ÿ Only certified trained personnel shouldservice the computer. Ÿ Read FRU service procedures before replacingany FRUs. Ÿ Be extremely careful during write operationssuch as copying, saving, or formattin...

What to Do First: The servicer must include the following information on the parts exchange form or partsreturn form that is attached to the returned FRU: 1. Name and phone number of servicer.2. Date of service.3. Date when part failed.4. Date of purchase.5. Failure symptoms, error codes appearing o...

How to Disable the Power-On Password: Important This information is not available in this online HMMformat. See your IBM Servicer or IBM AuthorizedDealer for this procedure. Supervisor and Hard Disk Passwords: The Supervisor Password and the Hard Disk Password (HDP)are security features that are use...

Checkout Guide Use the following procedure as a guide for computerproblems. Note The diagnostic tests are intended to test only IBMproducts. Non-IBM products, prototype cards, ormodified options can give false errors and invalidsystem responses. 1. Obtain the failing symptoms in as much detail as po...

Symptoms (Verified) Go to The configuration is notthe same as theinstalled devices. “Checking the InstalledDevices List” onpage 123. Other symptoms (suchas LCD displayproblems). “Symptom-to-FRUIndex” on page 106,and then use the OtherSymptoms table. Symptoms cannot berecreated. (Intermittentproblems...

printed on the printer connected to the parallel port. See“Error Log” on page 121 for more information. System Programs in Flash Memory: System setup programs and diagnostic tests are stored in flash memory. Flash Memory Update: A flash memory update is required for the following conditions: Ÿ New v...

TrackPoint III Checkout If the TrackPoint III will not work, check the configuration inthe ThinkPad Features program. If the configuration of theTrackPoint III is disabled, select Enable to enable it. If this does not correct the TrackPoint III problem, continuewith the following steps. The TrackPoi...

Checking the AC Adapter: You are here because the computer fails only when the AC Adapter isused. Ÿ If the power problem occurs only when a PortReplicator is used, replace the replicator. Ÿ If the power-on indicator does not turn on, check thepower cord of the AC Adapter for correct continuityand in...

Checking Operational Charging: To check operational charging, use a discharged battery pack or abattery pack that has less than 50% of the total powerremaining when installed in the computer. Perform operational charging. If the battery statusindicator does not turn on, remove the battery pack andle...

3. If the voltage is less than + 9.6 V dc, the battery pack has been discharged. Recharge the battery pack. If the voltage is still less than + 9.6 V dc after recharging, replace the battery. Note If the voltage of the battery pack is 0 V, it is notdefective. 4. If the voltage is more than + 9.6 V d...

Symptom-to-FRU Index The Symptom-to-FRU Index lists the symptoms and errorsand the possible causes. The most likely cause is listedfirst. Note Perform the FRU replacement or actions in thesequence shown in the “FRU/Action” columns. If aFRU did not solve the problem, put the original partback in the ...

LCD–Related Symptoms Important The TFT LCD on some models of this computercontains over 1,440,000 thin-film transistors (TFTs). Asmall number of missing, discolored, or lighted dots(on all the time) is characteristic of TFT LCDtechnology, but excessive pixel problems can causeviewing concerns. The L...

Function–Related Symptoms Symptom / Error FRU / Action in Sequence The system will notenter hibernationmode by opening thekeyboard. 1. Go to “Hibernation Mode” on page 105 and checkwhether the computer canenter hibernation mode. 2. Enable hibernation mode using the ThinkPad Featuresprogram. 3. Boot ...

Peripheral Device–Related Symptoms Symptom / Error FRU / Action in Sequence External display doesnot work correctly. 1. See “External Display Self-Test” in “CommonDevices Checkout” section. Printer problems. 1. Run Printer Self-test.2. Parallel Port Device 3. Cable 4. System Board Serial or parallel...

How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys tointeract with the tests. The Enter key works the same asselecting the OK icon to reply OK. Note Make sure you have the following tools availablebefore starting the tests: Ÿ Wrap Plug (P/N 72X8546) for the serial andpa...

Error Log Diagnostic errors are printed on the printer that is attachedto the parallel port when the error is detected. The error isalso logged in the system memory. Do the following to display the errors: 1. End the test, if it is running.2. Press Ctrl + A to select the advanced diagnostic mode. 3....

Device ID: If an error is detected by the diagnostic tests, a three-digit device ID is displayed. The device IDindicates the suspected device. Icon DeviceID Suspected Device SystemBoard 001 System Board 003 Keyboard 007 Math Coprocessor 086 Pointing Device Memory 002 Memory Display 050 Display HDD 0...

FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. Replace the FRU that isindicated by the two leftmost digits first, then replace the FRU indicated by the two rightmost digits. No FRU is assigned to code 00. If ...

The FDD-1 icon represents the first drive in the systemconfiguration. Similarly, the FDD-2 icon represents thesecond drive, attached to the external diskette driveconnector or through a Port Replicator. Password Combinations (POP, HDP,PAP) When the power-on password (POP), hard disk password(HDP), a...

Fn Key Combinations The following table shows the Fn key and function keycombinations and their corresponding functions. The Fn key works independently from the operatingsystem. The operating system obtains the status throughthe system management interface to control the system. Fn + Description F1 ...

1025 Insulator Sheet To access items under the keyboard other than the batterypack, first raise the black insulator sheet as shown in thefigures. To access the hard disk drive and DIMM slots, remove thethree screws and raise the middle section of the insulatorsheet, as shown in the figures. The loca...

1030 DIMM Card (If Installed) Ÿ Battery Pack (1020) Ÿ Lift Insulator Sheet (1025) 3 2 1 1 Notch 132 IBM Mobile Systems - ThinkPad HMM Volume 3

1040 Diskette Drive / CD-ROM Drive Ÿ Battery Pack (1020) Ÿ Lift Insulator Sheet (1025) Diskette Drive (Model 365X): Note Release the latch at the left side of the diskette drive,as shown in the figure at .3/ , and remove the diskette drive. Step Screw Location (Quantity) Length .1/ Diskette Drive (2...

CD-ROM Drive (Model 365XD) Warning Remove the CD-ROM drive exactly as shown in thefigure. Do not apply any extra force to the CD-ROMdrive when removing it. 3 1 2 Step Screw Location (Quantity) Length .1/ CD-ROM Drive (2) M2 x 8mm Note: Make sure you use the correct screws when replacing. 134 IBM Mob...

1045 Base Cover Assembly / KeyboardLatch Ÿ Battery Pack (1020) Ÿ Diskette Drive / CD-ROM Drive (1040) Note Push the keyboard latch from the outside of the basecover ( .1/ ), then pull out the latch ( .2/ ). Some pressure might be needed to push the latch. 2 1 When replacing: Assemble the parts as sh...

1050 Hard Disk Drive Ÿ Battery Pack (1020) Ÿ Lift Insulator Sheet (1025) Warning Do not drop or apply any shock to the hard diskdrive. The hard disk drive is sensitive to physicalshock. Incorrect handling can cause damage andpermanent loss of data on the hard disk. Beforeremoving the hard disk drive...

Note When replacing the top cover, be careful not todamage the resume switch. Ensure that the resumeswitch extends through the hole, as shown in thefigure. 3 When replacing Resume switch 138 IBM Mobile Systems - ThinkPad HMM Volume 3

1085 LCD Panel Ÿ Battery Pack (1020) Ÿ Insulator Sheet (1025) Ÿ Diskette Drive / CD-ROM Drive (1040) Ÿ Hard Disk Drive (1050) Ÿ Top Cover (1060) Ÿ Keyboard Unit (1070) Ÿ LCD Assembly (1080) DSTN LCD Panel Latches A Latches B 1 2 3 4 2 Latches A Latches B * * *Latches only for 11.3-inch LCDs (total 5...

TFT 10.4-inch LCD Panel (A) Ÿ TFT 10.4 (A) P/N 46H8093 69H7947 82H8039 Note: You can replace the entire 10.4-inch TFT LCD unit (A) with the entire LCD unit (B), or vice versa. Butyou cannot replace parts of (A) with parts of (B), orvice versa. Latches A Latches B 1 2 3 4 2 Latches A Latches B Step S...

When replacing: When replacing the LCD cable, replace the coppertape and gasket top as shown below. Gasket Top 15 Step Screw Location (Quantity) Length .9/ LCD Cable (1) M3 x 6mm .11/ Inverter Card (1) ST2.9 x4.5 mm .13/ Right Hinge (1) M3 x 6mm .14/ Hinge (2) M2 x 4mm Note: Make sure you use the co...

1110 Keyboard Card / Cable Ÿ Battery Pack (1020) Ÿ Insulator Sheet (1025) Ÿ Diskette Drive / CD-ROM Drive (1040) Ÿ Hard Disk Drive (1050) Ÿ Top Cover (1060) Ÿ Keyboard Unit (1070) Ÿ LCD Assembly (1080) Ÿ LCD Panel (1085) Ÿ Indicator Card (1090) 2 1 3 Step Screw Location (Quantity) Length .1/ Keyboar...

Note To remove the cable, do steps 6 and 7. When reinstalling the cable, make sure the cable end withthe letter P is installed in the system board connector. Theend with the letter K should be installed in the keyboardcard connector. (The letters should be facing you whenyou install the cable from t...

1120 CPU Card and System BoardCard Ÿ Battery Pack (1020) Ÿ Insulator Sheet (1025) Ÿ Diskette Drive / CD-ROM Drive (1040) Ÿ Hard Disk Drive (1050) Ÿ Top Cover (1060) Ÿ Keyboard Unit (1070) Ÿ LCD Assembly (1080) Ÿ LCD Panel (1085) Ÿ Indicator Card (1090) Ÿ Volume Switch / Speaker (1100) Ÿ Keyboard Car...

To remove the CPU card from the system board: 3 4 1 2 Rear view Connector Be Careful When connecting the CPU card and the system boardagain, use the procedures exactly as shown in thefigures. Make sure that the two CPU card connectorsare connected properly. If these connectors are notproperly connec...

1 2 3 4 5 6 7 9 10 8 Connector Step Screw Location (Quantity) Length .2/ System Board (2) M2.5 x3 mm .3/ System Board (1) M2.5 x4 mm .4/ System Board (6) HexStud .5/ System Board (2) M2 x 4mm .8/ PCMCIA Slot (2) M2 x 4mmand M2nut .9/ PCMCIA Slot (2) M2 x14 mm Note: Make sure you use the correct scre...

Locations Front View .1/ LCD .2/ Contrast Control .3/ Brightness Control .4/ Indicator Panel .5/ Built-in Microphone .6/ LCD Suspend Switch .7/ PC Card Eject Buttons .8/ PCMCIA Slots .9/ Locking Device Keyhole .1ð/ Release Latches .11/ Personalization Name Plate .12/ TrackPoint III .13/ Click Button...

Inside View .1/ Keyboard Lock .2/ Battery Pack .3/ Optional Memory Expansion Module .4/ CD-ROM Drive (365XD), Diskette Drive (365X) .5/ Mechanical CD-ROM eject (365XD) .6/ CD-ROM Eject Button (365XD), FDD Bezel (365X) .7/ Cosmetic Shield ThinkPad 365X, 365XD (2625) 165

Bottom View .1/ Legs 166 IBM Mobile Systems - ThinkPad HMM Volume 3

Rear View .1/ Rear Connector Door .2/ Connector for Port Replicator .3/ IR Port .4/ External Input Device Connector .5/ External Display Connector .6/ Serial Connector .7/ Parallel Connector .8/ External Diskette Drive Connector .9/ Power Jack .1ð/ Line-out/Headphone Jack .11/ Line-in Jack .12/ Micr...

Power-On Password Jumper Pads The power-on password jumper pads are found on thesystem board near the backup battery, as shown in thefigures. 1 2 1. Push out the door at .1/ . 2. See “How to Disable the Power-On Password:” on page 95 to cancel the power-on password. Apply theshort across the Power-O...

Parts Listing 365X, 365XD (2625) Model 365X - Diskette Drive 170 IBM Mobile Systems - ThinkPad HMM Volume 3

TFT LCD FRU Parts List Ÿ 10.4-inch (A) P/N 46H8093 69H7947 82H8039 Ÿ 10.4-inch (B) P/N 83H5349 83H5350 Notes 1. You can distinguish the 10.4-inch TFT LCD unit (A) or (B) by the label sealed on the inside of itshinge cover assembly (1 in the parts list). 2. You can replace the entire 10.4-inch TFT LC...

DSTN LCD FRU Parts List 10.4-inch DSTN LCD Index System Unit 1 Hinge Cover Assembly FDD 74H0617 Hinge Cover Assembly CD-ROM 74H0618 2 LCD Cover Kit 74H0581 3 LCD Cable Kit 74H0626 4 LCD Unit 74H0620 5 Hinges (Right/Left) — See LCD Misc. Parts 6 Inverter Card 69H7958 7 Slide Knob — See LCD Misc. Part...

Keyboard Unit Arabic 42H3936 Belgian 42H3937 Canadian French 42H3938 Czech 73H7241 Danish 42H3939 Dutch 42H3940 French 42H3942 German 42H3943 Greek 42H3944 Hungary 73H7242 Hebrew 42H3945 Italian 42H3946 Japanese 42H3947 Latin Spanish 42H3948 Norwegian 42H3949 Poland 73H7243 Portuguese 42H3950 Russia...

Common/Option Parts List Miscellaneous Parts Screw Kit 74H0229 Includes (Type) (Quantity): M2 x 4 (Bind Head) (15)M2 x 5 (Pan Head) (11)M2 x 4 with washer (Pan Head) (2)M2 x 8 (Pan Head) (2)M2.5 x 4 (Bind Head) (4)M2.5 x 3 (3.5D Pan Head) (2)M2.5 x 4 with washer (Bind Head) (3)M3 x 3 (Cross Slotted ...

Options Notes: 1. When you replace the AC Adapter with a new one, use the one for the country where the computer isused, even if the computer is from different country. 2. The warranty for the system unit does not apply to all options. 720MB Hard Disk Drive Assembly 85G8371 810MB Hard Disk Drive Ass...

Power Shutdown Switch: The power shutdown switch resets the system regardless of the microcodestatus and forces the power off. Use this push button topower-off when power is not completely off or themicrocode is in a hung state. 188 IBM Mobile Systems - ThinkPad HMM Volume 3

Checkout Guide Use the following procedure as a guide for computerproblems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, ormodified options can give false errors and invalidsystem responses. 1. Obtain the failing symptoms in as much detail as ...

Symptoms (Verified) Go to Symptoms cannot bere-created. (Intermittentproblems). Use the customerreported symptoms andgo to “Symptom-to-FRUIndex” on page 199. Memory Checkout DIMMs are available for increasing memory capacity. Memory errors might stop system operations, show errormessages on the scre...

2. Insert the System Program Service Diskette into drive A and power on the computer. 3. Select Update system programs from the menu. System Board Checkout The processing functions are performed by the systemboard. When a numeric code calls the system board as aFRU, use the following procedure to is...

FDD-1 represents the built-in diskette drive. FDD-2represents the external diskette drive attached through theport replicator. Warning: Make sure that the diskette does not havemore than one label attached to it. Multiple labels cancause damage to the drive or can cause the drive to fail. Do the fol...

Checking the AC Adapter: You are here because the computer fails only when the AC Adapter isused. Ÿ If the power problem occurs only when the portreplicator is used, replace the replicator. Ÿ If the power-on indicator does not turn on, check thepower cord of the AC Adapter for correct continuityand ...

Checking the Battery Pack 1. Power off the computer.2. Remove the battery pack and measure the voltage between battery terminals 1 ( + ) and 4 ( − ). See the following figure. Note: Signal lines not used in these steps are used for communication between the system andthe battery. 3. If the voltage i...

4. Measure the voltage of the backup battery. See the following figure. Note: Be careful not to measure the wrong side of the backup battery. Ÿ If the voltage is correct, replace the system board. Ÿ If the voltage is not correct, the backup battery hasbeen discharged. Replace the backup battery. Ÿ I...

Symptom-to-FRU Index The Symptom-to-FRU Index lists the symptoms and errorsand the possible causes. The most likely cause is listedfirst. Note: Perform the FRU replacement or actions in thesequence shown in the “FRU/Action” columns. If a FRUdid not solve the problem, put the original part back in th...

Symptom / Error FRU / Action in Sequence I9990301I9990302I9990305 I9990301: Hard diskerror. I9990302: Invalid harddisk boot record. I9990305: No bootabledevice. 1. Check that the operating system isinstalled in the HDD.If not, install theoperating system. 2. Reseat the boot device. 3. Check the star...

Symptom / Error FRU / Action in Sequence Two short beeps with errorcodes. POST error. See“Numeric Error Codes” onpage 199. Two short beeps with blankscreen. System board No Beep Symptoms Symptom / Error FRU / Action in Sequence No beep, power-on indicatornot on, and a blank LCDduring POST. 1. Go to ...

Symptom / Error FRU / Action in Sequence Ÿ LCD backlight notworking Ÿ LCD too dark Ÿ LCD brightness cannotbe adjusted (TFT) Ÿ LCD contrast cannotbe adjusted (STN) 1. Reseat the LCD connectors. 2. LCD unit 3. Subcard Ÿ LCD screenunreadable Ÿ Characters missingpels Ÿ Screen abnormal Ÿ Wrong color disp...

Power-Related Symptoms Symptom / Error FRU / Action in Sequence Power shuts down duringoperation. 1. Go to “Power Systems Checkout”on page 193. 2. Battery pack 3. Remove the battery pack and let it cool fortwo hours. 4. Subcard 5. Power sources The system will notpower-off.(See “Power ShutdownSwitch...

Peripheral-Device-Related Symptoms Symptom / Error FRU / Action in Sequence External display does notwork correctly. 1. See “External Display Self-Test” in“Common DevicesCheckout” section. Printer problems. 1. Run Printer Self-test.2. Parallel port device 3. Cable 4. System board Serial or parallel ...

How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys tointeract with the tests. Pressing the Enter key works thesame as selecting the OK icon to reply OK. The following tools are required: FDD: Erasable 2HD diskette Parallel: Wrap plug (P/N 72X8546) Serial: Wrap plug (P/N...

Error Log Diagnostic errors are printed on the printer that is attachedto the parallel port when the error is detected. The error isalso logged in the system memory. Do the following to display the errors: 1. End the test, if it is running.2. Press Ctrl + A to select the advanced diagnostic mode. 3....

1020 DIMM Card / Backup Battery Safety Notice 4: Translation on page 11 The lithium battery can cause a fire, explosion, orsevere burn. Do not recharge it, remove its polarizedconnector, disassemble it, heat it above 100°C(212°F), incinerate it, or expose its cell contents towater. Dispose of the ba...

1030 Keyboard Unit Ÿ Battery Pack (1010) .4/ Turn the computer over again. Step Location (Quantity) Length .1/ Base cover (1) M 2.5 x25mm .2/ Base cover (4) M 2.5 x6mm Note: When replacing, make sure you use the correct screw. ThinkPad 380, 380D, 385, 385D (2635) 219

Note: Pull the keyboard assembly forward a little in step .7/ . 220 IBM Mobile Systems - ThinkPad HMM Volume 3

1040 CD-ROM/FDD Assembly Ÿ Battery Pack (1010) Ÿ Keyboard Unit (1030) Note: Be careful that the computer does not fall backward when the CD-ROM/FDD assembly is removed. Step Location (Quantity) Length .1/.2/ Bracket (2) M 2.5 x6mm .4/.5/.6/ Base cover (4) M 2.5 x6mm ThinkPad 380, 380D, 385, 385D (26...

1050 Speaker / Microphone Ÿ Battery Pack (1010) Ÿ Keyboard Unit (1030) Ÿ CD-ROM/FDD Assembly (1040) .1/.2/.3/ : Speaker .4/.5/.6/ : Microphone Note: To remove the microphone easily, pull up the upper shield slightly. Step Location (Quantity) Length .5/ System board assembly (2) M 2.6 x4mm Note: When...

When replacing: The following artwork is the reference for replacement. 230 IBM Mobile Systems - ThinkPad HMM Volume 3

1080 System Board Assembly Notes: 1. The system unit serial number must be restored when the system board is replaced. To restore the systemunit serial number, select the option “Set systemidentification” on the maintenance diskette. The flashROM on the system board contains the vital productdata (V...

1130 LCD Panel Ÿ Battery Pack (1010) Ÿ DIMM Cover (1020) Ÿ Keyboard Unit (1030) Ÿ CD-ROM/FDD Assembly (1040) Ÿ LCD Unit (1070) Ÿ LCD Front Cover (1120) DSTN LCD Panel Note: In step .4/ , lift the LCD panel a little to disconnect the flexible cable in step .5/ . Step Location (Quantity) Length .1/ LC...

TFT LCD Panel Type 1 ThinkPad 380, 380D, 385, 385D (2635) 241

Type 2 Step Location (Quantity) Length .1/ LCD panel (4) M 2.5 x6mm Note: When replacing, make sure you use the correct screw. 242 IBM Mobile Systems - ThinkPad HMM Volume 3

1140 LCD Inverter Card Ÿ Battery Pack (1010) Ÿ DIMM Cover (1020) Ÿ Keyboard Unit (1030) Ÿ CD-ROM/FDD Assembly (1040) Ÿ LCD Unit (1070) Ÿ LCD Front Cover (1120) Ÿ LCD Panel (1130) DSTN LCD TFT LCD (Type 2 only) Step Location (Quantity) Length .1/ LCD inverter card (1) M 2.5 x6mm Note: When replacing,...

1150 LCD Misc. Parts Ÿ Battery Pack (1010) Ÿ DIMM Cover (1020) Ÿ Keyboard Unit (1030) Ÿ CD-ROM/FDD Assembly (1040) Ÿ LCD Unit (1070) Ÿ LCD Front Cover (1120) Ÿ LCD Panel (1130) Ÿ LCD Inverter Card (1140) DSTN LCD Hinges/Latches .1/.2/.3/.4/ : Hinges .5/.6/ : Latches Step Location (Quantity) Length ....

LCD Cable DSTN LCD ThinkPad 380, 380D, 385, 385D (2635) 247

TFT LCD 248 IBM Mobile Systems - ThinkPad HMM Volume 3

Rear View .1/ External-monitor connector .2/ Parallel connector .3/ Serial connector .4/ Power jack .5/ External-input-device connector .6/ Suspend mode indicator .7/ Battery indicator .8/ IR port .9/ Power switch .1ð/ PCMCIA slots .11/ PC Card eject button .12/ Security key hole 250 IBM Mobile Syst...

Common/Option Parts List Miscellaneous Parts Misc. Parts 73H9937 Include the following: Support structure Air DuctAudio Jack HolderPower Switch KnobLCD GNG Holder, Lower Screw Kits 83H6522 Include the following:Hex Stud, D-Sub (6)M2 x 2.4, Pan head (4)M2 x 6, Pan head (2)M2.5 x 6, Bind head (60)M2.5...

Power Cords IBM power cords for a specific country are usuallyavailable only in that country: Ÿ For 2-pin power cords: IBM PowerCordPart Number Used in These Countries 13H5264 Bahamas, Barbados, Bermuda, Bolivia,Canada, Cayman Islands, Colombia,Costa Rica, Dominican Republic,Ecuador, El Salvador, Gu...

How to Disable the Power-On Password Important This information is not available in this online HMMformat. See your IBM Servicer or IBM AuthorizedDealer for this this procedure. Power Shutdown Switch: The power shutdown switch resets the system regardless of the microcodestatus and forces the power ...

Flash Memory Update: A flash memory update is required for the following conditions: Ÿ New versions of system programs. Ÿ New features or options are added. To update the flash memory, do the following: 1. Get the appropriate diskette containing the update.2. Insert the System Program Service Disket...

Ÿ Replace the system board. The following auxiliary input devices are supported for thiscomputer. Ÿ Numeric keypad Ÿ Mouse (PS/2 compatible) Ÿ External keyboard (with keyboard/mouse cable) If any of the above devices do not work, reseat the cableconnector and repeat the failing operation. If the pro...

FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU codeindicates two suspected FRUs. Replace the FRU that isindicated by the two leftmost digits first, then replace the FRU that indicated two rightmost digits. No FRU is assigned to code 00. If onl...

Function-Related Symptoms Symptom / Error FRU / Action in Sequence The system will not suspendor resume by opening orclosing the LCD. 1. Go to “Suspend Mode” on page 276,and check that thecomputer can entersuspend mode. 2. Boot an operating system and pressFn + F4. If the computer enterssuspend mode...

Symbol Color Meaning .1/ Battery Green Battery fullycharged Orange Battery charging Blinking orange Battery needscharging .2/ Hard Disk In Use Orange Data is readfrom or written tothe hard diskdrive. .3/ Numeric Lock 1 Green Numeric keypadon the keyboardis enabled. .4/ Caps Lock A Green Caps lock mo...

7. Select Tool to install the tools.8. Select a device, press the Spacebar and install the tool. Multiple devices can be selected by repeatingthis step. A √ mark appears beside the selected devices. 9. Select OK and press Enter if the selection is OK. 10. Select a device and press Enter to start the...

6 6 Frame Keyboard 7 7 Note 1. Be careful not to remove the Esc key when you remove the frame. If Esc key is removed,replace the key as shown. 1 1 2 Esc F1 F2 2. When replacing the frame, check whether the click buttons of the TrackPoint III can be pressedcorrectly. If the frame is not in place, the...

1090 PCMCIA Slot Assembly Ÿ Battery Pack (1030) Ÿ Keyboard Unit (1050) Note Before removing and replacing the PCMCIA slotassembly, make sure that the PCMCIA cards areremoved and the eject levers are not sticking out. 1 2 3 Step Location (Quantity) Length .1/ PCMCIA Slot Assembly (4) 6 mm Note: Make ...

1130 LCD Panel Ÿ LCD Front Cover (1110) DSTN Panel When replacing: Connect the LCD connector to the inverter card bylining them up straight. Step Location (Quantity) Length .1/ LCD Panel (4) M 2.5 x6mm,Flathead ThinkPad 560 (2640) 315

TFT Panel Notes: There are two types of rear covers for the ThinkPad560 TFT LCD unit. Make sure which type you haveand follow the relevant information. 1. If there are bosses on the rear cover, put each boss into each hole of the LCD panel assembly. 2. If there are no bosses on the rear cover, assem...

1150 LCD Cable / Hinges Ÿ DIMM Card (If installed) (1020) Ÿ Battery Pack (1030) Ÿ Keyboard Unit (1050) Ÿ LCD Assembly (1060) file Ÿ LCD Front Cover (1120) Ÿ LCD Panel (1130) Ÿ Inverter Card (DSTN only)(1140) DSTN Ÿ .1/.2/ : LCD cable Ÿ .3/.4/ : Hinges Step Location (Quantity) Length .1/ LCD Cable (2...

TFT Ÿ .1/.2/ : LCD cable Ÿ .3/.4/ : Hinges When replacing: See the following figure when replacing the LCDcable. Step Location (Quantity) Length .1/ LCD Cable (2) M 2.5 x6mm,Flathead .3/ Hinges (3) M 2.5 x6mm,Flathead 320 IBM Mobile Systems - ThinkPad HMM Volume 3

Bottom View .1/ System-Expansion Connector .2/ Power Shutdown Switch .3/ Memory Slot .4/ Memory-Slot Cover .5/ Battery Pack Latch 1 2 3 4 5 322 IBM Mobile Systems - ThinkPad HMM Volume 3

Read This First Before you go to the checkout guide, be sure to read thissection. Important Notes Ÿ Only certified trained personnel shouldservice the computer. Ÿ Read FRU service procedures before replacingany FRUs. Ÿ Be extremely careful during write operationssuch as copying, saving, or formattin...

What to Do First: The servicer must include the following in the parts exchange form or part return formthat is attached to the returned FRU: 1. Name and phone number of servicer2. Date of service3. Date when part failed4. Date of purchase5. Failure symptoms, error codes appearing on display, and be...

Checkout Guide Use the following procedure as a guide for computerproblems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, ormodified options can give false errors and invalidsystem responses. 1. Obtain the failing symptoms in as much detail as ...

Symptoms (Verified) Go to Symptoms cannot bere-created. (Intermittentproblems.) Use the customerreported symptoms andgo to “Symptom-to-FRUIndex” on page 359. Memory Checkout DIMMs are available for increasing memory capacity. Note: Models 760XL and 760XD have a dip switch on the DIMM adapter card. W...

Memory errors might stop system operations, show errormessages on the screen, or hang the system. Use the following procedure to isolate memory problems: Note: Make sure that the DIMM adapter card is fully installed into the connector. A loose connectioncan cause an error. 1. Power-off the computer ...

Note: Signal lines, not used in these steps, are used for communication between the system andthe battery. 3. If the voltage is less than + 11.0 V dc, the battery pack has been discharged. Recharge the battery pack. If the voltage is still less than + 11.0 V dc after recharging, replace the battery....

a. DC/DC card b. System board If the problem is not resolved when the systemboard is replaced, go to “UndeterminedProblems” on page 371. Ÿ If the voltage is outside the normal voltagerange, do one of the following: – Try these test procedures in a different car,if one is available. – Replace the Car...

(+) (-) Black Red Ÿ If the voltage is correct, replace the system board. Ÿ If the voltage is not correct, the backup battery hasbeen discharged. Replace the backup battery. Ÿ If the backup battery discharges quickly afterreplacement, replace the system board. Checking the Standby Battery 1. Power-of...

Ÿ If the voltage is less than 3.5 V dc, go to thenext step. 7. Plug the AC Adapter into the computer and power-on the computer. Warning: Be careful not to cause a short circuit whenmeasuring the voltage. 8. Measure the output voltage at the connector on the system board. (-) (+) Black Red Ÿ If the v...

Ÿ The keyboard is opened. Ÿ The specified time has elapsed from the lastoperation with the keyboard, mouse, hard disk drive,parallel connector, or diskette drive; or the ACAdapter is plugged in. The time is specified bySuspend Timer in the ThinkPad Features program. Ÿ The battery condition is low. T...

The following event causes the computer to exithibernation mode: Ÿ The power-on switch is turned on. When power is turned on, the hibernation history in theboot record on the hard disk is recognized and systemstatus is restored from the hard disk to resume operation. Port Replicator Power Overload: ...

Symptom-to-FRU Index The Symptom-to-FRU Index lists the symptoms and errorsand the possible causes. The most likely cause is listedfirst. Note: Perform the FRU replacement or actions in the sequence shown in the “FRU/Action in Sequence”column. If a FRU did not solve the problem, putthe original part...

Symptom / Error FRU / Action in Sequence 861X(Pointing device error whenTrackPoint III is enabled.) Ÿ 8611: System buserror.–I/F between8042 and IPDC. Ÿ 8612: TrackPoint error. Ÿ 8613: System board orTrackPoint error. 1. Reseat the keyboard connector on thevideo card. 2. Reseat the keyboard TrackPoi...

Note: The device ID and error codes are used to indicate the detail portion of the FRU which caused theerror. If replacing a FRU does not correct aproblem, see the device ID or error code from theprevious failure. If they have changed, the causemight be because the new FRU is defective or thatthe FR...

DSP-Related Symptoms Symptom / Error FRU / Action in Sequence In OS/2, DOS, or Windowsmultimedia programs, nosound comes from thecomputer. (Only systembeeps are heard atpower-on.) 1. Reseat the DSP card.2. Go to “DSP Card Checkout” onpage 346 and checkthe DSP card. 3. Check that the device driver is...

Infrared-Related Symptoms Symptom / Error FRU / Action in Sequence Unable to communicateusing the Infrared (IR) Port. 1. Make sure the setup for the IR is correct. 2. Make sure there are no fluorescent lightsnear the computer.The computer mayreceive optical noisefrom the fluorescentlight. 3. Reseat ...

Related Service Procedures This section provides information about the following: Ÿ “Status Indicators” Ÿ “How to Run the Diagnostics” on page 373 Ÿ “Error Log” on page 374 Ÿ “Checking the Installed Devices List” on page 374 Ÿ “Password Combinations (POP, HDP, PAP)” onpage 375 Ÿ “How to Run a Low-Le...

Icon Meaning .3/ Secondary battery status .4/ Main battery status .5/ Diskette drive in-use .6/ Hard disk in-use .7/ Numeric lock .8/ Caps lock .9/ Scroll lock How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys tointeract with the tests. The Enter key works the same ass...

second drive, usually attached through a port replicator oran expansion unit. The HDD-2 icon represents the harddisk drive in the UltraBay. The HDD-3 and HDD-4 iconsrepresent the hard disk drive, attached through anexpansion unit. Password Combinations (POP, HDP,PAP) When the power-on password (POP)...

1020 Diskette Drive/CD-ROM Drive Diskette Drive (Model Unique) Note: If the security latch .A/ is at the left position, push and slide it to the right position (unlock). 384 IBM Mobile Systems - ThinkPad HMM Volume 3

1030 Battery Pack Ÿ CD-ROM Drive (Model unique) (1020) Note: Be careful that the computer does not fall backward when the battery pack is removed. If there is a spacer, open the spacer before removing thebattery pack. 386 IBM Mobile Systems - ThinkPad HMM Volume 3

1040 Hard Disk Drive Ÿ Diskette Drive/CD-ROM Drive (1020) Ÿ Battery Pack (1030) Attention Do not drop or apply any shock to the hard diskdrive. The hard disk drive is sensitive to physicalshock. Incorrect handling can cause damage andpermanent loss of data on the hard disk. Beforeremoving the hard d...

Other Models 1 Turn the computer upside down. 1 1 2 3 ThinkPad 760 (9546, 9547) 389

Note: When installing the DIMM, do the following: 1. Find the notch .1/ on the side of the DIMM. 2. With the notched end of the DIMM toward the right side of the socket .2/ , insert the DIMM, at an angle of approximately 20°, into thesocket; then press it firmly. 3. Pivot the DIMM until it snaps int...

1060 Top Cover Ÿ Diskette Drive/CD-ROM Drive (1020) Ÿ Battery Pack (760C/760L/760E/760EL) (1030) Ÿ Hard Disk Drive (1040) Note: When replacing the top cover, be careful not to damage the resume switch, shown in the figure. 2 4 mm 8 mm,Flathead 3 4 mm 5 mm, Flathead Top Cover 1 Resume Switch 392 IBM ...

1100 System Board Assembly Ÿ Diskette Drive/CD-ROM Drive (1020) Ÿ Battery Pack (1030) Ÿ Hard Disk Drive (1040) Ÿ Top Cover (1060) Ÿ Keyboard Unit (1070) Ÿ LCD Unit (1080) Ÿ Rear IR (1090) Note: In step 1, gently pushing the shaded area ( 1 ), lift the switch cover halfway up ( 2 ), as shown. Then pu...

Notes: 1. Step .4/ is a DSP-model-unique step. DSP models are: Ÿ Models 760C/760E/760CD/760ED/760XD 2. In step .5/ , gently push the levers to avoid flexing them. ThinkPad 760 (9546, 9547) 399

Models 760XL/760XD For Models 760XL or 760XD, raise the system boardassembly a bit to disconnect the DIMM adapter card instep .12/ . Be careful not to damage the IR flexible cable under the DIMM adapter card. Then remove the IRflexible cable in step .13/ . When replacing: Refer to the following figu...

1110 Video Card/Fan (Model Unique) Ÿ Diskette Drive/CD-ROM Drive (1020) Ÿ Battery Pack (1030) Ÿ Hard Disk Drive (1040) Ÿ Top Cover (1060) Ÿ Keyboard Unit (1070) Ÿ LCD Unit (1080) Ÿ Front IR and Rear IR (1090) Ÿ System Board Assembly (1100) Ÿ Upper Shield (1125) Check the Model There are two 760ED mo...

Ÿ 760XL Note: Be careful not to touch the fan rotor when assembling or disassembling. When replacing: The following figure shows the microphone routing. ThinkPad 760 (9546, 9547) 405

Enhanced Video Card In step .5/ , turn the video card upside down to disconnect the cable in step .6/ . 406 IBM Mobile Systems - ThinkPad HMM Volume 3

For Model 760XD, remove the fan as follows. Note: Be careful not to touch the fan rotor when assembling or disassembling. ThinkPad 760 (9546, 9547) 407

When replacing: The following figure shows the cable routing. Ÿ Model 760XD Ÿ Other Models 1135 External Diskette Drive Connector Ÿ Diskette Drive/CD-ROM Drive (1020) Ÿ Battery Pack (1030) Ÿ Hard Disk Drive (1040) Ÿ Top Cover (1060) Ÿ Keyboard Unit (1070) Ÿ LCD Unit (1080) Ÿ Front IR and Rear IR (10...

1130 DSP Card/ Audio (ESS) Card Ÿ Diskette Drive/CD-ROM Drive (1020) Ÿ Battery Pack (1030) Ÿ Hard Disk Drive (1040) Ÿ Top Cover (1060) Ÿ Keyboard Unit (1070) Ÿ LCD Unit (1080) Ÿ Front IR and Rear IR (1090) Ÿ System Board Assembly (1100) Ÿ Upper Shield (1125) Ÿ Video Card (1110) Ÿ DC/DC Card (1120) N...

Thick-Type Models (Other Models and 760E) When replacing: 1. The following figure shows the cable routing for models 760XL/760XD. 2. When replacing the DSP card or the audio (ESS) card, make sure that the connector on the card is notloose. If the connector does not connect properly, nosound will be ...

Be careful Ÿ Connect the CPU card using the exact procedureshown in the figures, and make sure that the twoCPU card connectors are connected properly. Ifthese connectors are not connected, you cannotpower on the computer. Ÿ Do not apply any extra force to the shadedarea of the CPU card when connecti...

1150 System Board and PCMCIA SlotAssembly Ÿ Diskette Drive/CD-ROM Drive (1020) Ÿ Battery Pack (1030) Ÿ Hard Disk Drive (1040) Ÿ Top Cover (1060) Ÿ Keyboard Unit (1070) Ÿ LCD Unit (1080) Ÿ Front IR and Rear IR (1090) Ÿ Video Card (1110) Ÿ DC/DC Card (1120) Ÿ DSP Card / Audio (ESS) Card (1130) Ÿ CPU C...

1160 Palm Rest Ÿ Top Cover (1060) Ÿ Keyboard Unit (1070) .1/ Turn the keyboard upside down. 2 4 mm 4 mm 5 mm, Flathead .3/ Turn the keyboard right-side up. 3 4 5 4 2 2 1 1 ThinkPad 760 (9546, 9547) 419

1170 Keyboard, Information Panel Ÿ Top Cover (1060) Ÿ Keyboard Unit (1070) Ÿ Palm Rest (1160) Note: When pulling the lever off the foot .1/ , separate the lower part of the lever from the foot by insertinga pointed device through the hole in the foot. 4 mm 2 3 4 1 1 2 420 IBM Mobile Systems - ThinkP...

.1/ for Backup Battery .2/ for Standby Battery .1/ .2/ for Speaker 2 1 Note: When replacing the speakers, backup battery, and standby battery, position the cables as shown. 426 IBM Mobile Systems - ThinkPad HMM Volume 3

LCD Removal and Replacement This section discusses removal and replacementprocedure for the LCD unit of the ThinkPad 760x series.After removing the LCD unit, check its part number; thengo to the appropriate section: Ÿ P/N 29H9226 (12.1 SVGA): There are two types of LCDs with the part number29H9226. ...

2030 Interface Cable Assembly, Hinges Ÿ LCD Cover (2010) Ÿ LCD Panel (2020) .1/ : When replacing the interface cable assembly .2/ , .3/ : When replacing the hinges Step Length (Quantity) Memo .2/ M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 437

When replacing Replace the kapton tape as shown below. Position the microphone cable as shown. 438 IBM Mobile Systems - ThinkPad HMM Volume 3

Lift the LCD front cover slightly; then remove themicrophone cable. When replacing Position the microphone cable as shown.below. 440 IBM Mobile Systems - ThinkPad HMM Volume 3

Lift the LCD front cover slightly; then remove themicrophone cable. When replacing Position the microphone cable as shown. ThinkPad 760 (9546, 9547) 445

4030 Interface Cable Assembly, Hinges Ÿ LCD Cover (4010) Ÿ LCD Panel (4020) .1/ , .2/ : When replacing the interface cable assembly .3/ , .4/ : When replacing the hinges When replacing Don't locate the core under the LCD panel. Step Length (Quantity) Memo .1/ .3/ M2.5 x 4 mm (3) Note: Make sure you ...

5030 Interface Cable Assembly, Hinges Ÿ LCD Cover (5010) Ÿ LCD Panel (5020) .1/ : When replacing the interface cable assembly .2/ : When replacing the hinges ThinkPad 760 (9546, 9547) 453

Lift the LCD panel a bit; then disconnect the interfacecable connector. When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card.Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connec...

6030 Interface Cable Assembly, Hinges Ÿ LCD Cover (6010) Ÿ LCD Panel (6020) .1/ : When replacing the interface cable assembly .2/ , .3/ : When replacing the hinges Remove the kapton tape in step .1/ . Step Length (Quantity) Memo .2/ M2.5 x 4 mm (2) Note: Make sure you use the correct screw when repl...

7040 Interface Cable Assembly, Hinges Ÿ LCD Cover (7010) Ÿ LCD Panel (7020) .1/ : When replacing the interface cable assembly .2/ , .3/ : When replacing the hinges Remove the kapton tape in step .1/ . Step Length (Quantity) Memo .2/ M2.5 x 4 mm (2) Note: Make sure you use the correct screw when repl...

8030 Interface Cable Assembly, Hinges Ÿ LCD Cover (8010) Ÿ LCD Panel (8020) .1/ : When replacing the interface cable assembly .2/ , .3/ : When replacing the hinges Step Length (Quantity) Memo .2/ M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. 470 IBM Mobile Systems - Think...

LCD Unit, 12.1 SVGA (P/N 46H5725,ASM P/N 46H5723) 9010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/ . 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful notto break the latches. Note: The front cover ad...

9030 Interface Cable Assembly, Hinges Ÿ LCD Cover (9010) Ÿ LCD Panel (9020) .1/ : When replacing the interface cable assembly .2/ , .3/ : When replacing the hinges Step Length (Quantity) Memo .2/ M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. 476 IBM Mobile Systems - Think...

Bottom View .1/ Memory Slot (Model unique) .2/ Serial Number ThinkPad 760 (9546, 9547) 481

Power-On Password Connector .1/ : Power-On Password Connector 482 IBM Mobile Systems - ThinkPad HMM Volume 3

Check the Type There are two types of 760E: Both come with an FDDbuilt-in, but only one model is upgradable with aninternal CD-ROM drive. Ÿ The nonupgradable type 760E model has theFDD built-in space that is thick enough to installonly an FDD. Ÿ The upgradable type 760E model has the FDDbuilt-in spa...

LCD Parts List LCD Unit, 12.1 SVGA (P/N 29H9226,ASM P/N 29H9029) 520 IBM Mobile Systems - ThinkPad HMM Volume 3

Common or Option Parts List Miscellaneous Parts Security Parts Kit 29H9294 (Includes the following:) Keyboard Security Plate (760C)Keyboard Security Plate (760CD)PC Card Security Plate (760C)PC Card Security Plate (760CD)PC Card Security StopperKeyboard Security Plate for Dock (760C)Keyboard Securit...

PSTN Cable Austria 58G4386 Australia 58G4343 Belgium 58G4346 Denmark 58G4333 Finland 58G4334 France 58G4335 Germany 58G4347 U.S., Thailand, Malaysia, Singapore,and Hong Kong 43G3398 Netherlands 58G4340 New Zealand and PRC 58G4332 Norway 58G4334 Sweden 58G4336 Switzerland 58G4348 U.K. 58G4345 ThinkPa...

Options Notes: 1. When you replace the AC Adapter or the Quick Charger, use the one for the country you are in, evenif the computer is from a different country. 2. The warranty for the system unit does not apply to all options. 810MB Hard Disk Drive Assembly 29H9366 1.08GB Hard Disk Drive Assembly 2...

Read This First Before you go to the checkout guide, be sure to read thissection. Important Notes Ÿ Only certified, trained personnel shouldservice the computer. Ÿ Read FRU service procedures before replacingany FRUs. Ÿ Be extremely careful during write operationssuch as copying, saving, or formatti...

3. Date when part failed.4. Date of purchase.5. Failure symptoms, error codes appearing on display, and beep symptoms. 6. Procedure index and page number in which failing FRU was detected. 7. Failing FRU name and part number.8. Machine type, model number, and serial number.9. Customer's name and add...

Notes If the following symptoms are present, they mightindicate damage caused by non-warranted activity: Ÿ Missing parts might be a symptom ofunauthorized service or modification. Ÿ HDD spindles can become noisy if subjected toexcessive force or by being dropped. Ÿ I9990303 errors can be caused by e...

Checkout Guide Use the following procedure as a guide for computerproblems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, ormodified options can give false errors and invalidsystem responses. Important When the Problem Determination Procedure i...

Symptoms (Verified) Go to The configuration is notthe same as theinstalled devices. “Checking the InstalledDevices List” onpage 554. Other symptoms(such as LCD displayproblems) “Symptom-to-FRUIndex” on page 565,and then use the othersymptom table. Symptoms cannot berecreated.(Intermittent problems) ...

6. Connect the power cord. 7. Check the voltages at connector 1. 8. Disconnect the power cord. 9. Remove power supply connector 2 from the main card. 10. Install jumpers between pins 6 and 8, and pins 1 and 17 of connector 2. 11. Reconnect the power cord. 12. Check the power supply voltages at conne...

Checking the Installed Devices List If a device is installed but the icon appears in a gray shaderather than a dark shade on the basic diagnostics screen,the device is defective. Reseat the device connectors. Ifthe symptom remains, replace the device or the systemboard. If needed, adjust the contras...

Note: If the replaced parts did not resolve the problem, put the original parts back in the IBMThinkPad Dock I. Do not replacenon-defective parts. 1. Adapter 2. Main Card of IBM ThinkPad Dock I External Display If the screen is rolling, replace the external display.If the problem is not corrected, r...

If the external display does not meet these specifications,replace the external display. If the external display meets these specifications, replaceFRUs in the following order one at a time until the problemis corrected. Note: If the replaced parts did not resolve the problem, put the original parts...

How to Run the Keyboard Test: Use the following procedure to run the keyboard key test. 1. Power-off the computer.2. Remove the external keyboard, if one is attached.3. Press and hold F1 key, then power-on the computer. Hold F1 until the Easy-Setup screen appears. 4. Select Test and press Enter. The...

Running Diagnostics The IBM ThinkPad Dock I Options Diskette helps youtroubleshoot the expansion unit, SCSI adapter, and SCSIdevice problems through a series of menus. Run the diagnostics after you have completed theinstallation of the IBM ThinkPad Dock I and SCSI devicesto verify these devices work...

Testing the Expansion Unit 1. The Test Selection Menu appears when you select Test Expansion Unit on the Main Menu. Select one: 1. Run the test one time2. Run the test Test Selection Menu Enter F1=Help F3=Exit 2. Select an item on the screen and follow the instructions that appear on the screen. 560...

Testing the SCSI Subsystem Note: If a SCSI adapter is installed in an PCI adapter card slot, remove it before running the SCSIdiagnostic program. 1. When you select Test SCSI Subsystem on the Main Menu, the diagnostics program checks the systemconfiguration for SCSI devices and displays thefollowing...

Symptom-to-FRU Index The Symptom-to-FRU Index lists error symptoms andpossible causes. The most likely cause is listed first. Note: Replace the FRUs one at a time in the sequence shown in the FRUs of the IBM ThinkPad Dock ISequence of Action column. If a replaced part didnot resolve the problem, put...

Undetermined Problems Use the following procedure when the diagnostic tests donot identify the failing adapter or device. Check that all cables, wires, and connectors are connectedso that they do not cause a short circuit. If any problemsare found, reconnect or replace them. Check the power supply f...

FRU Removals and Replacements This section contains information on removals andreplacements, and locations. Ÿ The arrows in the removals and replacements showthe direction of movement to remove a fieldreplaceable unit (FRU), or to turn a screw to releasethe FRU. The arrows are marked in numeric orde...

1030 Upper Cover Ÿ SelectaDock Base Model I (1010) Ÿ Rear Panel / Option Card Cover (1020) 3 2 1 1 4 5 Inside view Step Length (Quantity) Memo .1/ M 2.6 x 5 mm (2) Selftap,Black .2/ M 2.6 x 5 mm (1) Self tap .3/ M 2.6 x 8 mm (3) Black ThinkPad SelectaDock Docking System 577

1070 Riser Card/Main Board Ÿ SelectaDock Base Model I (1010) Ÿ Rear Panel / Option Card Cover (1020) Ÿ Upper Cover (1030) Ÿ Fan Assembly (1040) Ÿ Connector of the LCD panel (1050) Ÿ Power Unit (1060) 1 3 4 2 5 6 Step Length (Quantity) Location .1/ M 2.6 x 5 mm (1) MainBoard M 2.6 x 6 mm (2) FDDconne...

8 7 7 a b Procedure continued on the next page. Step Length (Quantity) Memo .5/ M 2 x 4 mm (2) Flathead Step Length (Quantity) Location .7/ a: M 2.6 x 5 mm (1)b: M 2.5 x 3 mm (3) b:Bottomof thebasecover ThinkPad SelectaDock Docking System 581

Locations SelectaDock Base Model I Front View .1/ Security Lock .2/ Lock Indicator .3/ PC Card Lock .4/ Right-Hand Hole .5/ Computer Catch Slit .6/ Computer Lock .7/ Left-Hand Hole .8/ Ejector .9/ Docking Connector ThinkPad SelectaDock Docking System 583

Rear View .1/ Mouse/Pointing Device Connector .2/ Keyboard/Numeric Keypad Connector .3/ Kensington Lock Keyhole .4/ Parallel Connector .5/ Power Jack .6/ Line-Out Jack .7/ Serial Connector .8/ External Display Connector .9/ External Diskette Drive Connector .1ð/ Expansion Connector 584 IBM Mobile Sy...

SelectaDock I Front View .1/ PCMCIA Slot .2/ PC Card Lock Slide .3/ SelectaDock Base Model I Lock .4/ UltraBay Connector 1 .5/ UltraBay Connector 2 .6/ Feature Jumper .7/ Blank Bezel .8/ Status Indicator .9/ Docking Guide .1ð/ Docking Connector ThinkPad SelectaDock Docking System 585

Rear View .1/ Power Connector .2/ MIDI/Joystick Jack .3/ SCSI Connector .4/ Line-Out Jack .5/ ISA Adapter Card Slot .6/ PCI Adapter Card Slot 586 IBM Mobile Systems - ThinkPad HMM Volume 3

System Status Indicators .1/ Docked .1/ Power On .2/ Suspend Mode .3/ Diskette Drive In-use .4/ Hard Disk In-use .5/ Attention ThinkPad SelectaDock Docking System 587

Common Devices Checkout External Diskette Drive Test . . . . . . . . . . . 592 External Display Self-Test . . . . . . . . . . . . 592 External Keyboard/Auxiliary Input Device Checkout 593 Fax/Modem Checkout . . . . . . . . . . . . . . 594 Printer Checkout . . . . . . . . . . . . . . . . 596 Port Rep...

External Diskette Drive Test Use the following procedure to isolate the diskette problemto a controller, drive or diskette. A scratch, write-enabled2HD diskette is required. 1. Select the icon FDD on the TEST MENU. By doing this, the controller test and the drive read/write testrun. If the controlle...

Check for the following conditions: Ÿ You should be able to vary the screen intensity byadjusting the contrast and brightness controls. Ÿ The screen should be white or light gray, with a blackmargin (test margin) on the screen. Note: The location of the test margin varies with the type of display. T...

Fax/Modem Checkout 001 – Power-off the computer.– Ensure that the modem is installed correctly.– If the modem never worked in customer mode, ensure that all drivers are loaded correctly onto the computer. – Ensure that the communication program is supported on the computer. – Ensure that the public ...

(CONTINUED) 016 Have the telephone line checked. Printer Checkout 1. Make sure the printer is correctly connected and is powered-on. 2. Run the printer self-test. If the printer self-test does not run correctly, the problem isin the printer. Refer to the printer service manual. If the printer self-t...

TrackPoint Checkout Ÿ If the TrackPoint does not work, check theconfiguration. If the configuration of the TrackPoint isset to Disabled or Off, change it to Enable or On. If the problem remains, continue. Note: TrackPoint automatically compensates to adjust the pointer sensor. This causes thepointer...

Icons Functions .8/ Function Key Enters the mode to change the value ofeach function, such as TV channel orcolor contrast. (See “Using theFunction Key” on page 601.) .9/ TV/EXT Switch Switches the TV mode or externalvideo mode. .1ð/ Volume Knob Controls the speaker volume. .11/ Audio-In Jack Connect...

Using the Function Key: Each time you press the Function key ( ), one of the following messages (called On-Screen Message) appears at the top left corner of theLCD. The changed values are automatically saved when youreturn to the “TV Channel” On-Screen message. Thevalues are not saved when you power...

Message on LCD Parameter à --- (No function) Reserved. à LO à HI Auto Tune SensitivitySelection LO : Means the sensitivity of the TVis low. In thismode, the TVTuner receivesstrong TV signalsonly. To set LO , press . HI : Means the sensitivity of the TVis high (factorydefault). In thismode, the TVTun...

Troubleshooting The following table shows what to do to solve problemswhen the TV Tuner does not work correctly. Problem Probable Cause The TV Tunerdoes notoperate.(No picture orsound) Ÿ Computer is not powered on. Ÿ Computer is in suspend mode. Ÿ Volume control of the TV Tuner orcomputer is not adj...

Common Parts Listing This section contains FRUs common to most IBM portable,laptop, and notebook computers. External Diskette Drives 5.25-Inch Diskette Drive: 360KB External (4869-001) 72X6759 360KB External (4869-501) 72X6768 1.2MB External (4869-002) 15X7993 1.2MB External (4869-502) 15X7994 5.25-...

Optional Enhanced Keyboards (101/102 Key) Keybutton Kits (101/102 Key) Japanese Keyboard Type 2 (106 Key, DBCS Support) Space-Saving Keyboards (84/85 Key) with PS/2 Style Cable 59G7980 with AT Style Cable 59G7981 with 25mm PS/2 Trackball 59G7982 with 25mm Serial Trackball 59G9757 Keybutton Kits (R),...

Miscellaneous Information Acronyms, Abbreviations and Terms Term Information ACPA/A Audio Capture and Playback Adapter ADP Automatic Data Processing Alt Alternate ANSI American National Standards Institute ARTIC A Real Time Interface Coprocessor ASCII American National Standard Code for InterfaceInt...

Send Us Your Comments! We want to know your opinion about this manual (partnumber 84H8099). Your input will help us to improve ourpublications. Please photocopy this survey, complete it, and then fax itto IBM HMM Survey at 919-543-8167 (USA). Name Phone Number 1. Do you like this manual? ____ Yes __...

Do You Need Technical References? We have a wide range of hardware technical referencesthat provide in-depth information about IBM personalcomputer products. Our Technical Reference Libraryincludes information about: Ÿ Micro Channel, Setup, and Subsystem Control Blockarchitectures Ÿ Common interface...

Problem Determination Tips Due to the variety of hardware and software combinationsthat can be encountered, use the following information toassist you in problem determination. If possible, have thisinformation available when requesting assistance fromService Support and Engineering functions. Ÿ Mac...

IBM Canada Customer and Servicer Support Number Information 800-661-PSMT Business Partner Marketing Support 905-316-5556 Business Partner Marketing Support - Toronto 514-938-6048 Business Partner Marketing Support - French 800-465-4YOU Customer Relations 800-IBM-SERV Customer Service Dispatch 800-26...