IBM 6830/6831 - Manual

Contents About this manual . . . . . . . . . . iii Important Safety Information . . . . . . . . iii Chapter 1. General Checkout . . . . . . 1 Chapter 2. General Information . . . . . 3 Features . . . . . . . . . . . . . . . . 3 Specifications . . . . . . . . . . . . . . 5 Chapter 3. Diagnostics . . ...

Chapter 1. General Checkout This general checkout procedure is for type 2251/6830/6831 computers. Attention: The drives in the computer you are servicing might have been rearranged or the drivestartup sequence changed. Be extremely careful during write operations such as copying,saving or formatting...

Chapter 2. General Information Features The NetVista type 2251/6830/6831 computers are available in 4 x 4 (three I/Oadapter slots, plus one AGP slot, and four drive bays). Not all models come with all features summarized here. Microprocessor Intel « Pentium ¬ III microprocessor with 256 KB of intern...

Specifications Dimensions Height: 425 mm (16.7 in.)Width: 140 mm (5.5 in.)Depth: 425 mm (16.7 in.) Weight Minimum configuration as shipped: 9.4 kg (20 lb)Maximum configuration: 11.3 kg (25.0 lb) Environment Air temperature: System on: 10° to 35°C (50° to 95° F)System off: 10° to 43° C (50° to 110° F...

Chapter 3. Diagnostics Setup Utility program . . . . . . . . . . . 8 Product Recovery Program menu . . . . . . . 9 Diagnostics . . . . . . . . . . . . . . 10 Diagnostics download . . . . . . . . . . 10 Navigating through the diagnostic programs . . 10 Running diagnostic tests . . . . . . . . . 10 Te...

Setup Utility program Attention: A customized setup configuration (other than default settings) might exist on the computeryou are servicing. Running the Setup Utility program might alter those settings. Note thecurrent configuration settings and verify that the settings are in place when service is...

Product Recovery Program menu Type 2251/6830/6831 machines have recovery and diagnostics programs on aseparate hard drive partition. The Diagnostics diskette is not shipped with themachine or the HMM. To download the diagnostics program, see “Diagnosticsdownload” on page 10. At startup, after the ma...

A selected test is marked by >> . Pressing the space bar again de-selects a test and removes the chevron. 4. Repeat steps 2 and 3 above to select all desired tests. Module test menu/hardware configuration report Depending on the diagnostic version level you are using, the installed devices int...

v Destroys all copies of the FAT Table on all partitions (both the master andbackup). v Destroys the partition table. v Provides messages that warn the user that this is a non-recoverable process. The Full Erase Hard Drive provides a DOS utility that performs the followingsteps. v Performs all the s...

When to use the Low-Level Format program Notes: 1. The low-level format is not available on all diagnostic diskettes. 2. Before formatting the hard disk drive, make a backup copy of the files on the drive tobe formatted. Use the Low-Level Format program in the following situations: v When you are in...

Chapter 4. Installing Options Input/Output connectors . . . . . . . . . . 18 Removing the cover . . . . . . . . . . . 19 Installing adapters . . . . . . . . . . . . 20 AGP adapter . . . . . . . . . . . . . 20 Audio adapter . . . . . . . . . . . . 21 ADSL modem . . . . . . . . . . . . 21 Home PNA net...

Input/Output connectors 1 1 2 2 1 Mouse connector 8 Microphone connector 2 Keyboard connector 9 Audio in connector 3 USB connector 2 10 Audio out connector 4 USB connector 1 11 Serial connector 2 5 Serial connector 1 12 SVGA Monitor connector 6 Parallel connector 13 DVI Monitor connector 7 Monitor c...

Removing the cover To remove the cover, do the following: 1. Remove the thumbscrews from the rear of the computer and slide the covertoward the rear of the computer. Chapter 4. Installing Options 19

Connector Description 1 Digital video interface(DVI) connector Used to attach a digital monitor. This connector providesthe signals necessary to support the Display PowerManagement Signaling (DPMS) standard. 2 S-Video connector Used to attach a television set that has a S-Video connector.The S-Video...

gently pry the static shield loose from the drive bay. 3. Install the drive into the bay. Align the screw holes and insert the two screws. 4. Connect the power and signal cables to the drive. CD-ROM drive jumper settings CD-ROM and PC/CD-ROM drives use jumpers or tabs to set the drives as primary(ma...

below for the drive settings. AUDIO IDE INTERFACE See Jumper Settings Below DC INPUT R G G L 5V G G 12V 3940 12 CD-ROM Primary (Master) Secondary (Slave) 40X : : : : 48X : : : : Installing a hard drive in bay 4 To install a hard drive in bay 4, do the following: 1. Remove the cover (see “Removing th...

3. Slide the bracket up and remove it from the machine. Hard disk drive jumper settings IDE hard disk drives for the NetVista series computers use jumpers to set thedrives as primary (master) or secondary (slave). Note: For drives not shown below, refer to the label on the hard disk drive for the ha...

Installing a security U-bolt To help prevent hardware theft, you can add a security U-bolt and cable to yourcomputer. After you add the security cable, make sure that it does not interferewith other cables that are connected to the computer. To install a U-bolt: 1. Remove the cover (see “Removing th...

Replacing the cover To replace the cover, do the following: 1. Ensure that all components have been reassembled correctly and that no toolsor loose screws are left inside your computer. 2. Clear any cables that might impede the replacement of the cover. 3. Position the cover over the chassis so that...

Chapter 5. FRU Replacements Computer exploded view . . . . . . . . . . 30 A40/A40P/A40i system board layout . . . . . 31 System board locations . . . . . . . . . 31 System board jumper settings . . . . . . . 32 Clear CMOS/Flash Boot Block Recovery. . . 32 Processor Speed Settings . . . . . . . . 32 ...

Computer exploded view 30 Hardware Maintenance Manual

A40/A40P/A40i system board layout 3231 System board locations 1 CPU fan connector 17 Wake on LAN 2 Microprocessor 18 PCI slot 3 3 DIMM 0 19 PCI slot 2 4 DIMM 1 20 PCI slot 1 5 Power LED connector 21 AGP slot 6 RFID connector 22 CD-ROM audio 7 Front USB connector 23 Speaker connector 8 Secondary IDE ...

System board jumper settings The following table contains the jumper setting information. (D) indicates thedefault setting. Clear CMOS/Flash Boot Block Recovery Use the recovery jumper setting to Clear CMOS or to Flash Boot Block Recover. Jumper Setting Description CMOS Reset 2-3 CMOS Reset/Flash Re...

Replacing a system board Important: Before replacing a system board, back up Asset information by using the “Asset EEPROMbackup” on page 14. Notes: 1. The BIOS and Vital Product Data (VPD) for the computer you are servicing must be installed on the new system board (FRU) after it is installed in the...

v Memory modules 6. Ensure that the new system board jumper settings match the old system boardjumper settings. Replacing a processor Make sure the processor is fully seated in its socket and that the goal post latchesare engaged. Important: 1. Make sure the air baffle is installed to prevent proces...

20-pin main power supply connection See “A40/A40P/A40i system board layout” on page 31 for connector locations. Attention: These voltages must be checked with the power supply cables connected to the systemboard Pin Signal Function 1 3.3 V +3.3 V dc 2 3.3 V +3.3 V dc 3 COM Ground 4 5 V +5 V dc 5 COM...

Hard disk drive boot error A hard disk drive boot error (error codes 1962 and I999030X) can have thefollowing causes. Error FRU/Action The start-up drive is not in the bootsequence in configuration. Check the configuration and ensure thestart-up drive is in the boot sequence. No operating system ins...

Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See ″ Diagnostics ″ on page 7 for the specific type for information about the diagnostic programs. In the following index, X can represent any number. Diagnostic Error Code FRU/Action 000-000-XXX BI...

Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses(intervals without sound). See the following examples. Beeps Description 1-2-X v One beep v A pause (or break) v Two beeps v A pause (or break) v Any number of breaks 4 Four continuous beeps Use the following t...

POST error codes Each time you power-on the system, it performs a series of tests that check theoperation of the system and some options. This series of tests is called the Power-On Self-Test , or POST . POST does the following operations. v Checks some basic system-board operations v Checks the mem...

Miscellaneous error messages Message/Symptom FRU/Action CMOS Backup Battery inaccurate 1. CMOS Backup Battery (see “SafetyInformation” on page 128) 2. System Board Changing colors 1. Display Computer will not power-off. See “Power supply” on page 35. 1. Power Switch 2. System Board 3. Riser card Com...

Message/Symptom FRU/Action Some or all keys on the keyboard do notwork 1. Keyboard 2. Keyboard Cable 3. System Board Undetermined problems Check the power supply voltages (see “Power supply” on page 35). If the voltagesare correct, return here and continue with the following steps. 1. Power-off the ...

Parts listing The parts listing supports the following models: xxG, xxF, xxA, xxC, xxT, xxD,xxM, xxV, xxU. Index System (types 2251/6830/6831) FRU No. 1 TOP COVER, BLACK (all) 19K7810 2 CHASSIS ASM (all) 19K7811 3 LED/POWER SWITCH ASM (all) 19K7858 4 CD-ROM DRIVE - 48X, BLACK(2251 - none)(6830 - EBx...

Computer Power Cords ARABIC 14F0033 AUSTRALIAN 93F2365 BELGIAN 1339520 BULGARIAN 1339520 CANADIAN 93F2364 CZECH 1339520 DENMARK 13F9997 FINLAND 1339520 FRANCE 1339520 GERMAN 1339520 HUNGARIAN 1339520 ISRAEL 14F0087 ITALIAN 14F0069 LATIN AMERICAN 6952301 NETHERLANDS 1339520 NEW ZEALAND 93F2365 NORWEG...

Special tools The following tools are required to service the computer models/types listed inthis section of the service manual v Volt-ohm meter, IBM P/N 73G5404 v Wrap Plug, IBM P/N 72X8546 Chapter 7. Parts 91

Chapter 8. Additional Service Information Security features . . . . . . . . . . . . . 94 Passwords . . . . . . . . . . . . . . 94 Power-on password . . . . . . . . . 94 Removing a power-on password . . . . . 94 Administrator password . . . . . . . . 95 Administrator password control . . . . . 95 Ope...

Security features Security features in this section include the following: v Passwords v Vital Product Data v Management Information Format (MIF) v Alert on LAN Passwords The following section provides information about computer hardware andsoftware-related passwords. v Power-on Password v Administr...

Administrator password The administrator password is used to restrict access to the Configuration/SetupUtility program. If the administrator password is activated, and you do not enterthe administrator password, the configuration can be viewed but not changed. Note: Type 2251/6830/6831 has Enhanced ...

To update the EPROM using the DMI MIF Browser, use the following procedure. 1. Click Start from the desktop, then Programs . 2. Select IBM SystemView Agent 3. Select the Serial Number Information icon 4. Click the plus sign to expand. 5. Select the component you want to view or edit. 6. Double click...

BIOS levels An incorrect level of BIOS can cause false error and unnecessary FRU replacement.Use the following information to determine the current level of BIOS installed inthe computer, the latest BIOS available for the computer, and where to obtain thelatest level of BIOS. v Current Level BIOS in...

Flash (BIOS/VPD) update procedure Attention: Refer to the information label located inside the system unit cover for any model-specificinformation. 1. Power-off the computer. 2. Insert the flash update diskette into drive A. 3. Power-on the computer. 4. When the Update Utility appears; select the co...

Power management Power management reduces the power consumption of certain components of thecomputer such as the system power supply, processor, hard disk drives, and somemonitors. Advanced Power Management and Rapid Resume ¬ Manager are features of some personal computers. Automatic configuration a...

Automatic Hardware Power Management features Automatic Hardware Power Management can reduce the power states of thecomputer, processor, and monitor (if the monitor supports DPMS) if they areinactive for a predetermined length of time. There are three levels of specified time that the computer must b...

Flash over LAN (update POST/BIOS over network) Note: For local Flash (BIOS/VPD) update, see “Flash (BIOS/VPD) updateprocedure” on page 98. This setting is used to enable or disable the Flash over LAN feature. When thefeature is enabled, the system programs, in the computer, can be updated remotelyfr...

Chapter 9. Related Service Information Safety notices (multi-lingual translations) . . . . 103 Safety Information. . . . . . . . . . . . 128 General Safety . . . . . . . . . . . . 128 Grounding requirements . . . . . . . . 128 Electrical safety . . . . . . . . . . . . 128 Handling electrostatic disc...

Safety Information This section contains the safety information with which you need to be familiar,before you service an IBM computer. General Safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and aftermaintenance. v When lifting any h...

v Do not service the following parts (or similar units) with the power on when they are removed from their normal operating places in a machine. This practiceensures correct grounding of the units.)– Power supply units– Pumps– Blowers and fans– Motor generators v If an electrical accident occurs:– U...

Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafeconditions on these products. Each machine, as it was designed and built, hadrequired safety items installed to protect users and service personnel from injury.This guide addresses only thos...

Problem determination tips Because there is a large variety of hardware and software combinations that can beencountered, use the following information to assist you in problem determination. v Verify any recent hardware changes. See “Hardware considerations” on page134. v Verify any recent software...

Adding adapters to the system When adapters are added to the system, an area in memory has to be allocated torun its programs. This can be done with either hardware switches or software mapping . If there is a conflict in software mapping, then the following may be true. v The first device to attach...

Not all device drivers are found in the CONFIG.SYS file. Advanced operatingsystems use .INI files to set up and start devices. Device drivers can access the hardware in five ways. v Operating system direct to hardware using a direct driver Direct drivers, which bypass BIOS, have the advantage of fas...

v POST Beep codes are sounds emitted from the speaker if the POST finds a problem. One beep indicates that the POST completed successfully. Multiplebeeps indicate a problem was found. v Diagnostic error messages are displayed when a test program finds a problem with a hardware component. v Software-...

ROM and RAM Addresses Adapter cards with processors can contain RAM and ROM. If the adapter cardshave onboard memory, then the following are true. v ROM contains operating instructions for the adapter I/O. v RAM is used for buffering. Two adapters using the same memory area will cause a failure. Thi...

Miscellaneous Information Acronyms, Abbreviations, and Terms Term Information ACPA/A Audio Capture and Playback Adapter ADP Automatic Data Processing AGP Advanced Graphics Port Alt Alternate ANSI American National Standards Institute ARTIC A Real Time Interface Coprocessor ASCII American National St...

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Notices References in this publication to IBM products, programs, or services do not implythat IBM intends to make these available in all countries in which IBM operates.Any reference to an IBM product, program, or service is not intended to state orimply that only that IBM product, program, or serv...

Trademarks The following terms are trademarks of the IBM Corporation in the United States orother countries or both. Alert on LAN Aptiva Asset ID AT BookManager Business Partner EduQuest FaxConcentrator HelpCenter HelpClub HelpFax HelpWare IBM Intellistation Micro Channel Netfinity Netfinity Manager...