Page 3 - Related Publications; iii
Related Publications The following product publications are available throughIBM or your IBM Authorized Dealer. Publication Part, Form Number Mobile Systems HMMVolume 1: Laptop, Note-book, Portable, andThinkPad Computers(Models L40, CL57, N45,N51, P70/P75, ThinkPad300, 350, 500, 510, 710T,Expansion ...
Page 4 - Related Diskettes; iv
Related Diskettes The following diskettes are available through IBM or yourIBM Authorized Dealer. Diskette Part, Form Number ThinkPad 300 (2615)Advanced DiagnosticsDiskette 33G9361, S33G-9361 ThinkPad 350, 350C, 425,425C (2618) AdvancedDiagnostics Diskette A211000, GA21-1000 ThinkPad 365 (2625)Advan...
Page 5 - Contents; ThinkPad 390/i Series 1700 Hardware Maintenance
Contents Introduction . . . . . . . . . . . . . . . . . . . 1 Important Service Information . . . . . . . . . . . 1 How to Use Error Messages . . . . . . . . . . 2 How to Read POST Error Messages . . . . . . 2 Drive and Diskette Compatibility Matrix . . . . . . . 3 Safety Notices (Multi-lingual Tran...
Page 7 - vii
LCD FPC ASM 12.1" . . . . . . . . . . . . . . 81 Switch Location . . . . . . . . . . . . . . . . 82 System Unit Parts Listing . . . . . . . . . . . . . 83 LCD Unit Parts Listing . . . . . . . . . . . . . . . 88 12.1" LCD ASM Parts Listing . . . . . . . . . . 88 13.3" LCD ASM Parts Listin...
Page 8 - viii
Page 9 - Important Service Information; Important; FRU Replacement Strategy; Before Replacing Parts
Introduction Important Service Information Important Diskette fixes are customer installable. The diskettefixes are located on the PC Company Bulletin BoardService (BBS). The direct phone line for modem con-nection is 919-557-0001 or tieline 255-0001. Advise customers to contact the PC CompanyHelpCe...
Page 10 - Hard Disk Drive Replacement Strategy:; Attention; How to Use Error Messages
Attention A customized setup configuration (other than defaultsettings) may exist on the computer you are servicing.Running Automatic Configuration may alter those set-tings. Note the current configuration settings (usingthe View Configuration option) and verify that the set-tings are in place when ...
Page 11 - Drive and Diskette Compatibility Matrix; Note: A 360KB diskette written to or formatted on a
Drive and Diskette Compatibility Matrix The following table provides identification information for3.5-inch drives. DisketteDrive IdentifyingMark 3.5-Inch - 1.44MB 1.44 on the eject button 3.5-Inch - 2.88MB 2.88 on the eject button The following table provides compatibility information for3.5-inch d...
Page 12 - Safety Notice 1
Safety Notices (Multi-lingualTranslations) In this manual, safety notices appear in English with apage number reference to the appropriate multi-lingual,translated safety notice found in this section. The following safety notices are provided in English,French, German, Italian, and Spanish languages...
Page 13 - Safety Notice 2
Safety Notice 2 Some standby batteries contain a small amount ofnickel and cadmium. Do not disassemble it, rechargeit, throw it into fire or water, or short-circuit it. Disposeof the battery as required by local ordinances or regu-lations. Use only the battery in the appropriate partslisting. Use of...
Page 14 - Safety Notice 3
Safety Notice 3 The battery pack contains small amounts of nickel.Do not disassemble it, throw it into fire or water, orshort-circuit it. Dispose of the battery pack asrequired by local ordinances or regulations. Use onlythe battery in the appropriate parts listing whenreplacing the battery pack. Us...
Page 15 - Safety Notice 4
Safety Notice 4 The lithium battery can cause a fire, explosion, orsevere burn. Do not recharge it, remove its polarizedconnector, disassemble it, heat it above 100°C(212°F), incinerate it, or expose its cell contents towater. Dispose of the battery as required by localordinances or regulations. Use...
Page 16 - Safety Notice 5
Safety Notice 5 If the LCD breaks and the fluid from inside the LCDgets into your eyes or on your hands, immediatelywash the affected areas with water for at least 15minutes. Seek medical care if any symptoms from thefluid are present after washing. Si le panneau d'affichage à cristaux liquides se b...
Page 18 - Safety Notice 8
Safety Notice 8 Before removing any FRU, power-off the computer,unplug all power cords from electrical outlets, removethe battery pack, then disconnect any interconnectingcables. Avant de retirer une unité remplaçable en clientèle,mettez le système hors tension, débranchez tous lescordons d'alimenta...
Page 20 - Electrical Safety
Electrical Safety Observe the following rules when working on electricalequipment. Important Use only approved tools and test equipment. Somehand tools have handles covered with a soft materialthat does not insulate you when working with live elec-trical currents. Many customers have, near their equ...
Page 21 - Send another person to get medical aid.; Safety Inspection Guide
Regularly inspect and maintain your electrical handtools for safe operational condition. Do not use worn or broken tools and testers. Never assume that power has been disconnectedfrom a circuit. First, check that it has been powered-off. Always look carefully for possible hazards in yourwork...
Page 23 - Notes; Note; Grounding Requirements
Handling ElectrostaticDischarge-Sensitive Devices Any computer part containing transistors or integrated cir-cuits (ICs) should be considered sensitive to electrostaticdischarge (ESD). ESD damage can occur when there is adifference in charge between objects. Protect against ESDdamage by equalizing t...
Page 24 - Laser Compliance Statement
Laser Compliance Statement Some IBM Personal Computer models are equipped fromthe factory with a CD-ROM drive. CD-ROM drives arealso sold separately as options. The CD-ROM drive is alaser product. The CD-ROM drive is certified in the U.S. toconform to the requirements of the Department of Healthand ...
Page 27 - About This Manual; Read This First; Important Notes
ThinkPad 390/i Series 1700Hardware Maintenance Manual About This Manual This manual contains service and reference information forthe IBM ThinkPad 390/i Series 1700 products. Use thismanual along with the advanced diagnostics tests to trou-bleshoot problems effectively. The manual is divided into se...
Page 28 - Be careful not to replace a non-defective FRU.; What to Do First
error log and run the test again. Do not replace anyFRUs if log errors do not reappear. Be careful not to replace a non-defective FRU. What to Do First The servicer must include the following in the partsexchange form or parts return form that is attached to thereturned FRU: 1. Name and phone number...
Page 29 - How to Disable the Password; Product Overview
Fuses blown by attachment of a nonsupported device Forgotten computer password (making the computerunusable) The following symptoms might indicate damage caused byby nonwarranted activities: Missing parts might be a symptom of unauthorizedservice or modification. HDD spindles can become nois...
Page 30 - Fn Key Combinations
Feature Description Memory 2 DIMM slots, no memory on theplanar board 32 MB, 64 MB or 128 MB DIMMcard (max. 256 MB) CMOS RAM 114 bytes + 4 Kbytes Video 12.1–inch, 64K colors,800x600 pixel TFT color LCD 13.3–inch, 64K colors,1024x768 pixel TFT colorLCD 14.1–inch, 64K colors,1024x768 pixel TFT c...
Page 31 - Status Indicators
Fn + Result F2 Fuel-Gauge display on and off F3 Standby mode F4 Suspend mode F7 Switch between the LCD, the external monitor,and both the LCD and external monitor F8 Expand/shrink screen F11 Switch power mode F12 Hibernation mode Status Indicators The system status LED indicators show the current co...
Page 32 - Checkout Guide; Note: The diagnostic tests are intended to test only IBM
Symbol Color Meaning (3) Drive in use Orange Data is being read fromor written to the harddisk drive, diskette drive,or data is being readfrom the CD-ROM drive.Do not enter hibernationmode or power off thecomputer when this indi-cator is on. (4) Numeric lock Green The numeric keypad onthe keyboard i...
Page 33 - Note: To run the diagnostics, refer to “Running the; Audio Checkout; Record Test in the diagnostic diskette..; Diskette Drive Checkout
1. Obtain the failing symptoms in as much detail as pos- sible. 2. Verify the symptoms by attempting to recreate the failure by running the diagnostic test or by repeatingthe same operation. Note: To run the diagnostics, refer to “Running the Diagnostics” on page 42 3. Use the following table with t...
Page 34 - CD-ROM ASM Checkout
CAUTION:Make sure that the diskette does not have more thanone label attached to it. Multiple labels can causedamage to the drive or can cause the drive to fail. Do the following to select the test device. See “Runningthe Diagnostics” on page 42 for details. 1. Boot from the diagnostics diskette and...
Page 35 - Fan ASM Checkout; Note: Remove the external keyboard if the internal key-; Memory Checkout
Fan ASM Checkout To check the Fan ASM, do the following: 1. Boot from the diagnostics diskette and start the Fan ASM Diagnostics. 2. Follow the description in the window. If the test detects the Fan ASM problem, replace it. Keyboard and Auxiliary Input DeviceCheckout Note: Remove the external keyboa...
Page 36 - Note: Make sure that the DIMM is properly installed into; System Programs in Flash Memory:; Modem Board Checkout; and Data Transfer in the diagnostics diskette.; Power System Checkout
Memory errors might stop system operation, show errormessages on the screen, or hang the system. Use the following procedure to isolate memory problems: 1. Boot from the diagnostics diskette and start the PQA program (please refer to “PQA System Diagnostics”on page 42). 2. Go to Memory in the test i...
Page 37 - Checking the AC Adapter:; Note: An audible noise from the AC Adapter does not; Checking the Operational Charging:
3. Disconnect the AC Adapter and install the charged battery ASM; then check that power is supplied by thebattery ASM. If you suspect a power problem, refer the the appropriatepower supply check listed below: “Checking the AC Adapter” “Checking the Operational Charging” “Checking the Battery A...
Page 38 - Checking the Battery ASM:; Note: Signal lines, not used in these steps, are used; TrackPoint Checkout
Perform operational charging. If the battery status indicatordoes not turn on, remove the Battery ASM and let it returnto room temperature. Reinstall the Battery ASM. If the charge indicator still does not turn on, replace theBattery ASM. If the charge indicator still does not turn on,replace the DC...
Page 39 - Power Management Features
If this does not correct the TrackPoint problem, continuewith the following. After you use the TrackPoint, the pointer drifts on thescreen for a short time. This self-acting pointer movementcan occur when a slight, steady pressure is applied to theTrackPoint pointer. This symptom is not a hardwarepr...
Page 41 - How to Create the Hibernation Function:; Note: If you change the memory size, you need to
Notes: 1. In the ThinkPad Configuration program, the computer can be set to suspend when docked. 2. The computer cannot enter hibernation mode when it is attached to the ThinkPad Port Replicator withAdvanced Etherjet Feature. Events that cause the computer to enter hibernation mode: Hibernation mo...
Page 42 - Note: For IBM devices not supported by diagnostic codes; Numeric Error Codes
This index can also be used to help you decide the nextpossible FRUs to be replaced when servicing a computer. Numeric error codes show the errors detected in POST orsystem operation (runtime). In the following error codes, Xcan be any number. If no codes are available, use narra-tive symptoms. If t...
Page 44 - Error Messages
Symptom/Error FRU/Action in Sequence 02B2 IncorrectDrive A type— runSETUP 1. Check that the drive is defined with the proper diskette type in BIOSSetup Utility. 2. Go to “Diskette Drive Checkout” on page 25. 02D0 Systemcache error— Cache dis-abled 1. CPU card 2. Planar board 02F0 CPU ID: 1. CPU card...
Page 45 - No Beep Symptoms; LCD-Related Symptoms
Symptom/Error FRU/Action in Sequence Operatingsystem notfound 1. Enter BIOS Setup Utility and see if the hard disk drive and diskette driveA: are properly identified. 2. Diskette drive (FDD ASM) 3. Hard disk drive 4. Planar board No Beep Symptoms Symptom/Error FRU/Action in Sequence No beep, power-o...
Page 46 - Keyboard-Related Symptoms; Indicator-Related Symptoms; Power-Related Symptoms; Speaker-Related Symptoms
Keyboard-Related Symptoms Symptom/Error FRU/Action in Sequence Keyboard (one ormore keys) doesn'twork. 1. Reseat the keyboard cable. 2. Keyboard 3. Planar board Indicator-Related Symptoms Symptom/Error FRU/Action in Sequence Indicator incorrectlyremains off or on, butsystem runs cor-rectly. 1. Resea...
Page 47 - Power Management-Related Symptoms; Note: If you cannot find a symptom or an error in this list
Power Management-Related Symptoms Symptom/Error FRU/Action in Sequence The system will notenter hibernationmode. 1. Keyboard (if control is from the keyboard) 2. Hard disk drive 3. Planar board The system will notwake up fromhibernation mode. 1. Keyboard (if control is from the keyboard) 2. Hard dis...
Page 49 - Note: When you set a new LCD Panel ID and the; Setting the Thermal Sensor
CE Utility Program Diskette Setting the LCD Panel ID There is an EEPROM in the inverter which stores its sup-ported LCD type ID code. If you replace a LCD with one ofa different brand or use a new inverter, the ID informationin the inverter EEPROM should be updated. Follow the steps below to set the...
Page 50 - Note: Some test items require tools as shown below:
Edit the batch file in the diskette A:\active.bat VPD_BUILDID VPD_BOXSERIAL VPD_PLANARSERIAL Flash UUID The EEPROM on the planar board contains the UniversalUnique ID (UUID) — that is, for Microsoft or Internet use.When you replace the planar board using the Flash UUIDUtility in the ThinkPad C...
Page 52 - Specify the desired number of tests and press Enter.
Specify the desired number of tests and press Enter. After you specify the number of tests to perform, thescreen shows a list of test items (see below). Press the up and down arrow keys to move the highlightbar from one item to another. Press Space to enable ordisable the item. The > mark indicat...
Page 53 - Audio Resource and Speaker-out Test
Test Times show the number of tests to perform. PQA Diagnostic Program Error Codes andMessages Error Code Message FRU/Action inSequence 16XX Backup batteryerror Backup battery(RTC) 1XXX CPU or planarboard error Reload BIOSdefault setting. CPU card Planar board 2XXX Memory error Reconnect P...
Page 54 - Note: A telephone line is required for completing the; FIR Data Transfer Test
Attention: You should execute this program two times(one for internal and the other for external speakers) toverify if the system's audio function is in working order. PCMCIA WrapCard Test Boot from the Diagnostic Program Diskette and selectPCMCIA WrapCard Test from PC DOS 7.0 Startup Menu.Follow th...
Page 55 - Select Fan Diagnostics from PC DOS 7.0 Startup; Note: If the test fails, try reseating the Fan ASM con-; FRU Removals and Replacements
2. Select Fan Diagnostics from PC DOS 7.0 Startup menu. 3. Follow the instructions on the screen to execute the fan diagnostics. Note: If the test fails, try reseating the Fan ASM con- nector or replacing the Fan ASM. FRU Removals and Replacements This section contains information about removals and...
Page 56 - FRU Service Procedures; LCD FRU Replacement Notice:; Replacing the System Board:; Note: Do not power off the computer while restoring the; Screw Tightening Information:; Plastic to plastic
FRU Service Procedures Review the following procedures before replacing anyFRU. LCD FRU Replacement Notice: The TFT LCD for the notebook computer contains over 2,359,296 thin-film transistors (TFTs). A small number of missing, discol-ored, or lighted dots (on all the time) is characteristic ofTFT LC...
Page 57 - Warning; Note: The screw cannot be removed from the cover.
Battery ASM To remove the Battery ASM, press the latch to release,then pull out the Battery ASM. Reverse the steps described above when installing a newbattery pack. Hard Disk Drive Warning Do not drop or apply any shock to the hard disk drive.The hard disk drive is sensitive to physical shock.Inc...
Page 58 - Combo Bay
3. Carefully slide out the hard disk drive module to remove. Combo Bay To remove the Combo Bay, press and hold the lock torelease, then slide out the Combo Bay module to remove. Diskette Drive (FDD ASM) To remove the Diskette Drive (FDD ASM): 1. Remove the four screws securing the Diskette Drive (FD...
Page 60 - Combo Bay FPC; Hard Disk Adapter Combo Bay ASM
Combo Bay FPC To remove the Combo Bay FPC: 1. Remove the two screws securing the Combo Bay FPC. 2. Carefully disconnect the Combo Bay FPC from the connector. Step Size (Quan-tity) Head &Color Torque 1 M2.5x 3.5L(2) Pan head,black 1.6 kgf-cm Note: Make sure you use the correct screw for replaceme...
Page 61 - Modem Card
Step Size (Quan-tity) Head &Color Torque 1 M3 x 5L (2) Pan head,black 1.6 kgf-cm Note: Make sure you use the correct screw for replacement. Modem Card “Battery ASM” on page 49 To remove the modem card: 1. Use a flat-bladed screwdriver to remove the screw on the modem door. 2. Carefully release...
Page 62 - Keyboard
Step Size (Quan-tity) Head &Color Torque 1 M2 x 18L (1) Pan head,black 2.0kgf-cm Note: The screws do not separate from the modem board cover. Backup Battery (RTC) “Battery ASM” on page 49 “Modem Card” on page 53 Warning The lithium battery can cause a fire, explosion, or severeburn. Do not r...
Page 64 - LED Board; Upper Heatsink
LED Board “Battery ASM” on page 49 “Hard Disk Drive” on page 49 “Keyboard” on page 54 To remove the LED board: 1. Remove the screw securing the LED board then dis- connect the LED cable from the connector. 2. Lift the LED board. Step Size (Quan-tity) Head &Color Torque 2 M2 x 4L (1) Flat h...
Page 65 - PCMCIA Slots
Step Size (Quan-tity) Head &Color Torque 1 M2.5 x 18L(3) Pan head,black 2.0 kgf-cm 2 M2 x 18L (3) Pan head,black 2.0 kgf-cm 3 M2 x 4L (4) Flat head,silver 1.6 kgf-cm Note: Make sure you use the correct screw for replacement. PCMCIA Slots “Battery ASM” on page 49 “Hard Disk Drive” on page 49 ...
Page 66 - CPU Board
2. Use a flat-bladed screwdriver to disconnect the PCMCIA card from the connector. 3. Carefully remove the PCMCIA card. Step Size (Quan-tity) Head &Color Torque 1 M2 x 18L (3) Pan head,black 2.0 kgf-cm Note: Make sure you use the correct screw for replacement. CPU Board “Battery ASM” on page 4...
Page 67 - LCD Panel ASM
LCD Panel ASM “Battery ASM” on page 49 “Hard Disk Drive” on page 49 “Keyboard” on page 54 To remove the LCD Panel ASM: 1. Remove the two screws securing the LCD FPC cable. 2. Remove the LCD FPC cable. 3. Disconnect the LCD FPC cable from the lower case (12.1"). Disconnect the LCD FPC cable...
Page 68 - Upper Cover ASM
Step Size (Quan-tity) Head &Color Torque 2 M2.5 x 10L(1) M2 x 4L (1) Pan head,silver Pan head,black 12.1"L 1.6kgf–cm 12.1"R1.6kgf-cm 2 M2.5 x 18L(1) M2 x 10L (1) Pan head,silver Pan head,silver 13.3" and14.1" L:1.6 kgf-cm R:1.6 kgf-cm 3 M2.5 x 6L (4) Flat head,black 3.5 kgf-cm No...
Page 70 - IMM Lower Heatsink ASM; Fan ASM
IMM Lower Heatsink ASM “Battery ASM” on page 49 “Hard Disk Drive” on page 49 “Combo Bay” on page 50 “Keyboard” on page 54 “LED Board” on page 56 “Upper Heatsink” on page 56 “CPU Board” on page 58 “LCD Panel ASM” on page 59 “Upper Cover ASM” on page 60 To remove the IMM lower heatsi...
Page 72 - Planar Board
“Keyboard” on page 54 “LED Board” on page 56 “Upper Heatsink” on page 56 “CPU Board” on page 58 “LCD Panel ASM” on page 59 “Upper Cover ASM” on page 60 “IMM Lower Heatsink ASM” on page 62 “Fan ASM” on page 62 To remove these boards and latch: 1. Remove the power latch and IR board. 2...
Page 73 - Note: See “Replacing the System Board” on page 48; Combo Bay Interposer Board
“Power Latch, IR Board, and DC-DC & BATT Board”on page 63 Note: See “Replacing the System Board” on page 48 before proceeding. Remove the two screws from the planar board and gentlyremove the planar board from the base cover ASM. Step Size (Quan-tity) Head &Color Torque 1 M2.5 x 6L (2) Pan...
Page 78 - Note: See “Setting the LCD Panel ID” on page 41.
Step Size (Quan-tity) Head &Color Torque M2 x 4L (2) Flat head,silver 1.6 kgf-cm Note: Make sure you use the correct screw for replacement. LCD Inverter ASM 14.1" “Battery ASM” on page 49 “Hard Disk Drive” on page 49 “Combo Bay” on page 50 “Keyboard” on page 54 “LCD Bezel ASM 14.1&...
Page 90 - Switch Location
Switch Location Keyboard Lan-guage US/European Japanese J2 ON OFF J3 ON ON 82 ThinkPad 390/i Series 1700
Page 91 - System Unit Parts Listing
System Unit Parts Listing ThinkPad 390/i Series 1700 83
Page 96 - LCD Unit Parts Listing
LCD Unit Parts Listing 12.1" LCD ASM Parts Listing Index System Unit FRUNumber 1 LCD BEZEL ASM (12.1" TFT) 05K5469 2 MICROPHONE ASM W/ HOLDER 05K5477 3 CABLE ASM FOR SPK/MIC/VRBOARD 05K2818 4 SPEAKER ASM (12.1"/13.3") 05K5467 5 VR BOARD ASM (12.1"/13.3") 10L1204 6 LCD INVERTE...
Page 101 - IBM
IBM Part Number: 10L9626 Printed in U.S.A. S1ðL-9626-ðð
