Page 5 - Contents; Notices; iii
Contents Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Voltage Supply Switch Settings . . . . . . . . . . . . . . . . . . . . vii Positionnement du sélecteur de tension . . . . . . . . . . . . . . . viii Safety Information . . . . . . . . . . . . . . . . . . . . . ....
Page 6 - iv
Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Index of Symptoms, Messages, Error Codes, or Beeps . . . . . . . . 2-9 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2...
Page 8 - vi
Page 9 - Voltage Supply Switch Settings; Your IBM Aptiva Personal Computer; might have voltage switches, which; Determine the correct voltage switch setting for your area:; vii
Notices References in this publication to IBM products, programs, or services do notimply that IBM intends to make these available in all countries in which IBMoperates. Any reference to an IBM product, program, or service is notintended to state or imply that only IBM’s product, program, or service...
Page 10 - Positionnement du sélecteur de tension; Votre Aptiva IBM; peut comporter des sélecteurs de tension qui doivent être; du ou des sélecteurs de tension :; viii
Positionnement du sélecteur de tension Votre Aptiva IBM peut comporter des sélecteurs de tension qui doivent être positionnés correctement en fonction de la tension adéquate. Si votre écranou votre unité centrale sont équipés d’un sélecteur de tension, vérifiez-en lepositionnement en procédant de la...
Page 11 - Safety Information; For continued protection against the risk of electrical shock:; ix
Safety Information The construction of the IBM Aptiva Personal Computer provides extraprotection against the risk of electrical shock. This computer has a powercord with a three-prong plug that is required to ground metal parts. It is theresponsibility of the person installing the computer to connec...
Page 13 - Safety Notice 1; xi
Safety Notice 1 Before removing any FRU, power-off the computer, unplug all powercords from electrical outlets, then disconnect any interconnecting cables. Antes de remover qualquer unidade substituível no local (FieldReplaceable Unit - FRU), desligue o computador, retire todos os cabosde alimentaçã...
Page 14 - Safety Notice 2; xii
Safety Notice 2 The lithium battery can cause a fire, explosion, or severe burn. Do notrecharge it, remove its polarized connector, disassemble it, heat it above100°C (212°F), incinerate it, or expose its cell contents to water.Dispose of the battery as required by local ordinances or regulations.Us...
Page 15 - Safety Notice 2 Continued; xiii
Safety Notice 2 Continued La batteria di supporto e una batteria al litio e puo incendiarsi, esplodereo procurare gravi ustioni. Evitare di ricaricarla, smontarne il connettorepolarizzato, smontarla, riscaldarla ad una temperatura superiore ai 100gradi centigradi, incendiarla o gettarla in acqua. Sm...
Page 16 - Laser Compliance Statement; When a CD-ROM drive is installed, note the following.; xiv
Laser Compliance Statement Some IBM Personal Computer models are equipped from the factory with aCD-ROM drive. CD-ROM drives are also sold separately as options. TheCD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S.to conform to the requirements of the Department of Health an...
Page 17 - xv
El uso de controles o ajustes o la ejecución de procedimientosdistintos de los aquí especificados puede provocar la exposición aradiaciones peligrosas. Opening the CD-ROM drive could result in exposure to hazardous laserradiation. There are no serviceable parts inside the CD-ROM drive. Do notopen. S...
Page 18 - xvi
Radiación láser al abrir. No mire fijamente ni examine con instrumentalóptico el haz de luz. Evite la exposición directa al haz. xvi
Page 19 - Federal Communications Commission (FCC) Notice; which the receiver is connected.; xvii
Federal Communications Commission (FCC) Notice IBM Aptiva Type 2140, 2142 Federal Communications Commission (FCC)Statement Note: This equipment has been tested and found to comply with the limitsfor a Class B digital device, pursuant to Part 15 of the FCC Rules. Theselimits are designed to provide r...
Page 21 - xix
Attention Users should not attempt to make such connections themselves, butshould contact the appropriate electric inspection authority, or electrician,as appropriate. Étiquette d'homologation du ministère des Communications duCanada AVIS : L'étiquette du ministère des Communications du Canada ident...
Page 22 - xx
Load Number (LN): The load number (LN) assigned to each terminaldevice denotes the percentage of the total load to be connected to atelephone loop which is used by the device, to prevent overloading. Thetermination on a loop may consist of any combination of devices subject onlyto the requirement th...
Page 23 - Trademarks; xxi
Trademarks The following terms are trademarks or service marks of IBM Corporation inthe United States and other countries. Intel and Pentium are trademarks or registered trademarks of IntelCorporation. Windows and the Windows NT logo are trademarks or registered trademarksof Microsoft Corporation. U...
Page 24 - xxii
Page 25 - Preface; “General Information” contains a brief description of this manual.; xxiii
Preface This manual is intended to be used as a stand-alone document to servicethis product. It is divided into the following chapters: “General Information” contains a brief description of this manual. “Check Procedures” provides step-by-step instructions that aid inlocating the failing Field Repla...
Page 26 - xxiv
Page 27 - General Information
General Information Chapter Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Diagnostic Information . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Diagnostic Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Repair Information . . . . . . . . . . . . . . . . . ...
Page 29 - Using the Check Procedures; Diagnostic Aids
Using the Check Procedures Failing Parts or Assemblies: The check procedures generally help youtrace a problem to one part or assembly. The last step of the specific checkprocedure you are using indicates that a part or assembly is failing. Youshould inspect the part or assembly before you decide to...
Page 30 - Repair Information; This chapter contains removal and replacement instructions.; Parts/Test Point Locations; This chapter contains part numbers listed in numerical order.
Noncritical malfunctions cause incorrect results that might not be apparent tothe user. An example of a noncritical error is a memory module failure. If anoncritical error occurs, an error code is displayed, and the testing isstopped. Testing can be continued on a noncritical error by pressing theEs...
Page 32 - Product Description
Product Description This manual contains service information for the Service Level A (SL-A)model of the IBM Aptiva Personal Computer, worldwide. The Machine Type 2140 and Machine Type 2142 are minitower systems containing slots for six adapter cards and bays for six input/outputdevices (drives) The ...
Page 34 - Processors
The Type A-2 system board supports Pentium II processors and has thefollowing features: 512 KB internal cache memory. Cache is not upgradeable. ATI- Rage Pro video and 3-D Accelerator with 2 MB SGRAM video memory, upgradeable to 4 MB with a 2 MB SODIMM SGRAM upgrademodule. Three, 168-pin Gold DIMM m...
Page 35 - Power Supplies (with Power Management Features); To support the Power Management feature, all power supplies have a; Cables
One of the following processors can be installed on the Type A-2system board: Pentium II-233 MHzPentium II-266 MHzPentium II-300 MHzPentium II-333 MHz Power Supplies (with Power Management Features) The power supply is a 200-W switchable high/low voltage power supply with a variable fan speed and a ...
Page 36 - – 15 inch FST CRT with a viewable image size of 13.6 inches (347
One pair of external subwoofers (on some models).Joystick (on some models). Hard Disk Drive The hard disk drive is a 3.5-in. slimline IDE AT drive with “look-ahead”cache memory and a maximum of 14 ms average access time. Accesstime varies by the hard disk drive and the hard disk drive manufacturer. ...
Page 37 - - All audio function dependent on system unit.; Keyboard
- All audio function dependent on system unit. – External headphone, microphone, and USB connectors.– 2.1 meter interface cable.– Power management (system dependent).– Connector for detachable grounded 3-wire power cord.– Auto-sensing power supply 88-264 VAC 50/60Hz. Keyboard Aptiva EZ button keyboa...
Page 38 - Hardware Interfaces
Hardware Interfaces The following peripheral interfaces for adapters, options, and drives aresupported in the system unit. Table 1-1. Hardware Interfaces Item Interface Hard disk drives IDE local bus interface (American National StandardsInstitute–ANSI) Input/output (I/O)adapter cards Adapters that ...
Page 39 - Refresh Rates and Monitor Frequencies; Refresh Rates and Monitor Frequencies—Type A-1; Table
Refresh Rates and Monitor Frequencies This section provides the refresh rates and monitor frequencies for Type A-1and Type A-2 system boards. Refresh Rates and Monitor Frequencies—Type A-1 The following table lists the maximum vertical refresh rates for the Type A-1system board, which contains a Tri...
Page 41 - Attention
any Power Management settings. See “Power Management” onpage 1-21.) Notes: 1. To reinstall the password, the user must enter a password in the Setup Utility. 2. Disabling the power on password reconfigures the system. Run the Setup Utility to clear any 16X errors. 3. To determine if the machine you ...
Page 42 - Amplifier Card BIOS; one for the sub woofer.; Amplifier Card BIOS Setting; there will either be:; Reboot the computer to a Safe Mode Command Prompt.
Amplifier Card BIOS Type 2140, 2142 computers come with either a Tier 1 or Tier 2 amplifiercard. Tier 1 amplifier card has one speaker output jackTier 2 amplifier card has two output jacks; one for the speakers and one for the sub woofer. When replacing a system board, the BIOS setting on the new sy...
Page 43 - Updating Amplifier Card BIOS; Zero key to select the DOS screen. The A drive prompt will appear.
f. At the dash “-” prompt, Type d fffa:0 , then press the Enter key. g. The right side of the screen will display the Serial Number (23AXXXX), Tier audio card, TIERx_AUDIO, and system modelnumber (214X). h. The “x” in the TIERx_AUDIO denotes the Tier card the computer is set to use. 3. If the amplif...
Page 44 - Starting the Setup Utility
Setup Utility The Setup Utility lets you view and change important information about thecomputer and its hardware. Using the Setup Utility You might need to use the Setup Utility in the following situations: If you add or replace a hardware option (such as a diskette drive, hard disk drive, or memor...
Page 45 - Use these arrow keys to highlight an option.; Page Down; Brackets [ ] show you which options can be changed on the screen.
The Setup Utility screens display the type of information shown here. Theactual screens on the computer might look slightly different, but they operatethe same way. Here are the keys you use to move through and make changes to the SetupUtility screens. Keys Function ↑ ↓ Use these arrow keys to highl...
Page 46 - Figure; Making Changes with the Setup Utility; Disabled
IBM SurePath Setup Utility -------------------------- Main Menu ------------------------ Select a Menu: System Information Video Information Audio Information Disk Drives Input/Output Ports Power Management Plug and Play Startup Options Model Information Date and Time Advanced Options Figure 1-1. Se...
Page 49 - 2 midnight is
Startup Options: This screen provides information about the computerpower-on (startup) sequence. When you power the computer on, it looks forthe operating system files. Use the Startup Sequence option to tell thecomputer where to look for these files. The computer can search for thesefiles on a disk...
Page 52 - POST Error History
POST Error History The computer automatically keeps a history of the last three POST errors.You can access the POST Error History by pressing F9 when the IBMAPTIVA logo appears. The POST Error History shows the last three errorcodes in a list, with the most recent error code added to the bottom of t...
Page 54 - Specifications
Specifications Size: Machine Type 2140 system unit – Width: 362 mm (14.25 in.)– Depth: 444 mm (17.50 in.)– Height: 127 mm (5.00 in.) Machine Type 2142 system unit – Width: 241 mm (9.50 in.)– Depth: 438 mm (17.25 in.)– Height: 432 mm (17.00 in.) Monitor – MM55 (Type 2116) - Width: 466 mm (18.3 in.)- ...
Page 55 - Low Range
Environment: Temperature, system unit and monitor – Power on: 10° to 35°C (50° to 95°F)– Power off: 10° to 40°C (50° to 104°F) Humidity, system unit and monitor – Power on: 8% to 80%– Power off: 8% to 80% Maximum altitude: 2134 m (7000 ft) Heat output: Machine Type 2140 system unit – Typical (as shi...
Page 56 - Operating Requirements; does not completely power-off the power supply. Also, the; Monitors rated as “Energy Saver” models use less than 30 W when; Special Tools; The following special tools are required to service this system:
Operating Requirements All machines have two power on switches: one on the system unit (MediaConsole for Type 2142) and one on the display. Some high voltagemachines (180–259 V ac) might have a power cord from the display to thesystem unit and a non-switched appliance connector. MM55 (Type 2116) and...
Page 57 - Check Procedures
Check Procedures Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Index of Symptoms, Messages, Error Codes, or Beeps . . . . . . . . 2-9 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34 Memory . . . . . . . . . . . . . . . . . . . . . . . ....
Page 58 - Start; Note: The drives in the system you are servicing might have been
Start This is the entry point for all check procedures. The check procedures usefailure symptoms, POST error codes, or beeps to help determine the failingfield replaceable unit (FRU). Follow the suggested check procedures or usethe Diagnostics and Utilities CD to determine the problem FRU. The Diagn...
Page 59 - POST Error Codes: A POST error code can occur in three ways:; As a sequence of beeps with no other messages or error codes
POST Error Codes: A POST error code can occur in three ways: 1. Under the System Memory count at the upper-left corner of the screen. 2. After one or more beeps, followed by an error code and/or explanatory message. 3. As a sequence of beeps with no other messages or error codes displayed. Note: It ...
Page 60 - card and any IBM Aptiva factory-installed adapter cards.; Note: Some monitors have a detachable system I/O signal cable; – If Suspend Timer is enabled, you must disable Suspend Timer in
(continued) 001 (continued)– Power-off the system unit whenever removing or replacing FRUs.– Remove all adapter cards, except for the factory-installed modem adapter card and any IBM Aptiva factory-installed adapter cards. – Remove all telephone cables from the Modem.– Disconnect any drives except: ...
Page 64 - – If no error can be detected or the symptom is intermittent, go to
(continued) 014 (continued) Check all adapter card cables and connectors for proper installation.Make sure all of the above are set correctly and show the correct voltages and continuity. Replace any defective cables or adaptercards. See “Power Supply” on page 2-34, “System BoardLayout—Type A-1” on ...
Page 90 - Power Supply; voltage selector switch (if present) is set for the correct voltage.
Power Supply 001 – Check all drive and power supply connections for proper installation.– Power-off the system unit.– Check the power cord for continuity. Replace if necessary.– Check for the correct line voltage from the power outlet, and verify that the voltage selector switch (if present) is set ...
Page 93 - Memory; – Replace the system board.
Memory Note: SDRAM DIMM memory for Type 2140 and Type 2142 isautomatically detected and configured. If memory is added, the system willuse the added memory. However, if memory is removed or a DIMMbecomes defective a POST error 164 might occur. Maximum system memory for Type 2140 and Type 2142 is 384...
Page 95 - Replace the failing mouse.
Keyboard 001 A failing mouse can show up as a keyboard failure.– Power-off the system unit.– (Type 2140) Disconnect the mouse from the system unit.– (Type 2142) Disconnect the mouse from the Media Console.– Power-on the system unit.DID THE SYMPTOM REMAIN?Yes No 002 Replace the failing mouse. 003 – P...
Page 97 - Replace the system board.
008 (continued)ARE THE VOLTAGES CORRECT?Yes No 009 Replace the system board. 010 Replace the keyboard. If the symptom remains, replace the system board. Check Procedures 2-41
Page 98 - Mouse
Mouse Note: A sticking keybutton can cause the mouse to operate incorrectly. If you suspect this, go to “Keyboard” on page 2-39. 001 – Check the mouse connection and reseat the cable in the correct plug. – Insert the Diagnostics and Utilities CD into the CD/DVD-ROM drive. – Power-off the system unit...
Page 99 - Diagnostics and Utilities Device Presence Test; Main Menu screen
Diagnostics and Utilities Device Presence Test 001 DO ANY MESSAGES, ERROR CODES, BEEPS, OR SYMPTOMSAPPEAR?Yes No 002 Go to Step 004. 003 Go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 2-9.If directed here from the Index, go to Step 006. 004 (From step 002)– Insert the Diagnostics...
Page 102 - Media Console Drive Devices; If you receive multiple POST codes:
Media Console Drive Devices Problems with the 3.5-in. diskette Drive, the CD/DVD-ROM drive, keyboard,mouse, the On/Off switch, or the hard disk drive LED might be caused bythe Media Console. Multiple error codes can also be the result of a loose Media Console cableor defective host or client cards. ...
Page 103 - Factory-Installed Drive Devices; Use this check procedure to test any factory-installed drives.; Note: If the drive is installed in the Media Console, check the drive
Factory-Installed Drive Devices Use this check procedure to test any factory-installed drives. Attention: The customer might have customized settings in the Setup Utility(other than default settings) on the computer you are servicing. Running theSetup Utility might alter those settings. Note the cur...
Page 105 - Zip Drive
Zip Drive The factory installed Zip drive operates in the same manner as a hard drive.The Zip drive, in the Setup Utility, will display as a hard disk drive with acapacity of 100 MB. The Zip drive is jumpered as Master. See “Zip Drive” on page 5-14 forjumper settings. The following drive initializat...
Page 106 - Kbps and 56 Kbps DSVD Modem Adapters
33.6 Kbps and 56 Kbps DSVD Modem Adapters Note: The factory-installed modem is a DSVD (Digital Simultaneous Voice and Data) modem with cables for modem to audio and modem ringdetect. 001 – Insert the Diagnostics and Utilities CD into the CD/DVD-ROM drive. – Power-off the system unit. – Power-on the ...
Page 107 - – The Wake Up on Ring feature is working normally. If the; Note: If the phone lines attached to the modem have
004 (continued)DOES THE SYSTEM FAIL TO WAKE UP WHEN THE- 'WAKE UPTHE COMPUTER WHEN THE PHONE RINGS' FEATURE ISENABLED?Yes No 005 – The Wake Up on Ring feature is working normally. If the symptom remains, go to “Index of Symptoms, Messages,Error Codes, or Beeps” on page 2-9. 006 – Select 'Start' from...
Page 108 - Replace the system board
(continued) 009 (continued)DID THE SYMPTOM REMAIN?Yes No 010 Replace the system board 011 DOES THE SYSTEM UNIT WORK NORMALLY EXCEPT FOR THEMODEM?Yes No 012 Go to “Start” on page 2-2. 013 Check modem to audio and modem ring detect cables.If the symptom remains, replace the modem adapter card.– or –Re...
Page 109 - Monitor; First, review the “Display Self Test” on page 3-12, then follow step 001.
Monitor First, review the “Display Self Test” on page 3-12, then follow step 001. 001 – Power-off the system unit and monitor.– Remove all adapter cards.– Make sure the monitor I/O signal cable is properly connected to the system unit and monitor. – Make sure the power cords are properly connected t...
Page 110 - Yes No; – Replace the system board
(continued) 004 (continued)Replace the monitor. 005 Check the monitor I/O signal cable. Replace if defective.– or –Replace the system board. 006 (From step 002)– Power-off the system unit and monitor.– Unplug the monitor I/O signal cable from the system unit.– Power-on the system unit and monitor.DO...
Page 112 - Undetermined Problem; Check the POST Error History; Press F9 when the IBM APTIVA logo appears.; with the most-recent error shown at the bottom of the list.
Undetermined Problem Check the POST Error History The system board retains the last three POST error codes in a POST ErrorHistory saved in CMOS memory. Each time a POST error code is detectedat the power-on/power-off cycle, it is added to the bottom of the list in thePOST Error History. Most recent ...
Page 116 - Introduction; Note: A memory error can appear without the memory count as:
Introduction This section explains the diagnostic aids that are available fortroubleshooting problems on the system. Power-On Self Test Each time you power-on the system, the power-on self test (POST) isinitiated. The POST takes up to 120 seconds to complete (with PowerManagement disabled or not ins...
Page 117 - Diagnostics and Utilities CD; To load the Diagnostics and Utilities CD:; press the Esc key.; These diagnostics will not support Low Level format.
6. The system attempts to load the operating system as customized. If an operating system is not found, a graphic message (icon) is displayedrequesting the user to insert a diskette into drive A and press the F1 keyto resume operation. Diagnostics and Utilities CD The Diagnostics and Utilities progr...
Page 118 - Creating a Diagnostics Bootable Diskette; To create a bootable diagnostics diskette:; zero key to select the DOS screen. The A: drive prompt will appear.; Install a blank 1.44 KB diskette in diskette drive A.; Note: The diskette does not need to be formatted.; This procedure will overwrite all data on the diskette in drive A.; To Load the Diagnostics Diskette:
Creating a Diagnostics Bootable Diskette The Diagnostics and Utilities CD allows you to create a bootable advanceddiagnostics diskette. This permits the flexibility of loading the diagnosticsprogram from either the CD/DVD-ROM drive or the Diskette drive. Note: Because of the expanded options of the ...
Page 119 - If any POST errors appear after POST, make a note of the errors and; Press any key to manually invoke the advanced diagnostics. The
5. If any POST errors appear after POST, make a note of the errors and press the Esc key. A message will display on the screen saying that due to disk spaceconstraints, no mouse driver has been included in the diskette. One isavailable on the Diagnostics and Utilities CD (MOUSE.COM file). 6. Press a...
Page 120 - Diagnostic Test Programs
Diagnostic Test Programs The test programs on the Diagnostics CD include the following features: Feature Description Easy TestDiagnostics Automatic test of major components of the system. AdvancedDiagnostic Tests Identifies most problems associated with the followingmajor components: System boardSou...
Page 121 - Error Messages; Multiple messages
Error Messages Messages generated by the software—the operating system or applicationprograms—generally are text messages, but they also can be numeric. Thefollowing are the various error messages. POST error messagesPOST beep codesDiagnostic error messagesSoftware generated messages Multiple messag...
Page 122 - Using the First Letter of a Menu Choice; Use the following keys to maneuver throughout the test programs:
Using the Advanced Diagnostic Test Programs The test programs provide advanced functions and utilities for users andservice or support professionals to troubleshoot even the most difficultproblems. Program Navigation You can maneuver within the test programs by typing the first letter of amenu choic...
Page 123 - Command Line Options
Command Line Options To enter PC-Doctor commands: Note: Before beginning, ensure that Suspend Timer is disabled in theSetup Utility. 1. Install the Diagnostics and Utilities CD in the CD/DVD-ROM drive.2. Power-off, then power-on the system unit.3. Do not press F1 during POST.4. If any POST errors ap...
Page 124 - Hard Disk Drive Boot Error
Hard Disk Drive Boot Error A hard disk drive boot error (error codes 1996 and I999030X) can be causedby the following: Command Action /ID:nnnn Adds the text string "nnnn" to the top of the test log foridentification purposes. If you want to use spaces in the textstring, you must encapsulate ...
Page 125 - File Editor
Cause Actions No operating systeminstalled on the bootdrive. Install an operating system on the boot drive. The boot sector on thestart-up drive iscorrupted. The drive must be formatted, do the following: 1. Attempt to access and recover (back-up) the failing hard disk drive. 2. Using the operating ...
Page 126 - Display Self Test; Run the test as follows:
Display Self Test Be sure the monitor has been turned on for approximately 5 minutes beforeyou start the Display Self Test. Run the test as follows: 1. Power-off the system unit and monitor. 2. Disconnect the monitor signal cable from the system unit. 3. Power-on the monitor. 4. If the monitor power...
Page 127 - Display Under Power Management
Display Under Power Management With the Monitor connected to the system and the system and monitor ispowered on, both MM55 and MM75 monitors display the same PowerManagement indications. State Power Indicator Screen Restoring Operation On Steady Green Normal Standby Flashing orange/green Blank Press...
Page 129 - Removals and Replacements—Machine Type 2140, 2142
Repair Information Removals and Replacements—Machine Type 2140, 2142 . . . . . . 4-2 2005—Service Panel . . . . . . . . . . . . . . . . . . . . . . . . 4-3 2010—Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 2020—3.5-In., 5.25-In. Cage . . . . . . . . . . . . . . . . . . . . 4-5 2...
Page 130 - See Safety Notice 1: Translation on page xi
Removals and Replacements—Machine Type 2140,2142 See Safety Notice 1: Translation on page xi Before removing any FRU, power-off the computer, unplug all powercords from electrical outlets, then disconnect any interconnecting cables. Attention: The system board, processors, adapter cards, DIMMs, andu...
Page 131 - Pull out on the rear tab to release the side service panel
2005—Service Panel Pull out on the rear tab to release the side service panel Repair Information 4-3
Page 132 - Do not lift the cover too high as the tabs might break.
2010—Cover Do not lift the cover too high as the tabs might break. 4-4
Page 141 - Note: Run the Setup Utility after adding or removing memory.
2051—Memory (DIMM) Attention: Memory modules are sensitive to static discharge. See“Handling ESD-Sensitive Parts” on page 4-16. Push out on the side clamps to release the module.Pull the module up to remove. Note: Run the Setup Utility after adding or removing memory. Figure 4-11. Memory DIMM Repair...
Page 142 - carefully to remove the battery.; See Safety Notice 2: Translation on page xii
2080—Lithium Battery Adapter cards if applicable.Insert the tip of a screwdriver (1) under the clip and raise the clip (2) carefully to remove the battery. See Safety Notice 2: Translation on page xii The lithium battery can cause a fire, explosion, or severe burn. Do notrecharge it, remove its pola...
Page 144 - Handling ESD-Sensitive Parts; ESD bag) until you are ready to install the part into the machine.
Handling ESD-Sensitive Parts Many products use parts that are known to be sensitive to electrostaticdischarge (ESD). To prevent damage when you work with ESD-sensitiveparts, observe the following instructions. Do these in addition to taking allthe usual precautions, such as switching off the power a...
Page 145 - Home Director; Home Director Technical Service and Support
Home Director Home Director Technical Service and Support Aptiva computers purchased through RadioShack offer HomeAutomation with the Home Director package. RadioShack will assist the Aptiva owner with any problems that areencountered with the Home Director on the Aptiva, at no charge. Should there ...
Page 146 - Note; Home Director Troubleshooting; If the outlet is controlled by a switch, make sure the switch is on.
Note Dim control is for incandescent lighting only. Dim control must not beused for fluorescent lighting or for appliances. Home Director Troubleshooting Refer to the Home Director On-line help information and troubleshootingaids. Things to Check: Make sure the Serial Interface Module is plugged int...
Page 148 - Software Installation Procedure; Management logo screen is displayed.
Software Installation Procedure The Aptiva Recovery CD includes an Install program that can be used torestore the original Aptiva system software. Aptiva owners and servicers will need to call their local IBM HelpCenter toorder the preloaded Software Recovery, Diagnostics and Utilities, or HomeAutom...
Page 150 - System Board Layout—Type A-1
System Board Layout—Type A-1 J14 J11 JP12 J5 J6 J7 JP4 J39 J19 J20 Buzzer Battery BiosModule J21 J31 J30 J32 J41 J29 J10 J2 J24 J23 J27 JP21 JP6 J18 J17 J16 J8 J34 J1 J40 U1 JP2 JP1 JP3 JP5 JP11 J9 J33 J38 J26 Figure 5-1. System Board Type A-1 Attention The amplifier card BIOS in the system board mu...
Page 151 - System Board Locations—Type A-1
System Board Locations—Type A-1 J1 Fan connector J2 USB connectors (top=USB1; bottom=USB0) J3 Internal VGA connector J5 DIMM connector (Bank 2) J6 DIMM connector (Bank 1) J7 DIMM connector (Bank 0) J8 Primary Hard Disk IDE (Hard Disk 1, Hard Disk 2) J9 Secondary Hard Disk IDE (Hard Disk 3 or CD/DVD-...
Page 152 - Pentium MMX Processor Speed—Type A-1
Pentium MMX Processor Speed—Type A-1 The Processor speed jumpers are set to the manufacture Type and Model ofthe Aptiva computer. Changing jumper settings are not supported and mightcause system failures. Figure 5-2. Pentium MMX Processor Speed—Type A-1 Pentium MMX Jumper 166 MHz 200 MHz 233 MHz Pro...
Page 153 - System Board Layout—Type A-2
System Board Layout—Type A-2 J15 J11 J7 J4 J1AJ1B J8AJ8B J10 J5 J9 J6A,B,C J3 J19 J20 Buzzer J21 J22 J2 J24 J25 J23 BT1 J16 KSLOTA1 J17 J13 JP2 JP1 JP3 ISA1 PCI1 PCI2 PCI3 ISA2 ISA3 JP7 DIMM1 DIMM2 DIMM3 Figure 5-3. System Board Type A-2 Attention The amplifier card BIOS in the system board must mat...
Page 154 - System Board Locations—Type A-2
System Board Locations—Type A-2 BT1 Battery DIMM1 DIMM connector (Bank 1) DIMM2 DIMM connector (Bank 2) DIMM3 DIMM connector (Bank 3) ISA1 ISA 1 connector ISA2 ISA 2 connector ISA3 ISA 3 connector J1A/J1B Mouse/Keyboard connector (top=mouse; bottom=keyboard) J2 Modem audio-In connector J3 TV Audio-I...
Page 155 - Processor Bus Factor—Type A-2
Processor Bus Factor—Type A-2 The Processor speed jumpers are set to the manufacture Type and Model ofthe Aptiva computer. Changing jumper settings are not supported and mightcause system failures. Figure 5-4. Pentium II Processor Speed—Type A-2 Pentium II Jumper 233 MHz 266 MHz Processor Speed MHz ...
Page 156 - Factory-Installed Modem Card
Factory-Installed Modem Card Phone Line AudioConnector Wake Up onRing Connector(not used) Figure 5-5. 33.6 Kbps Modem Card The 33.6 Kbps modem operates FAX at 14.4 Kbps. COM ports,Diagnostics, and more information about the 33.6 Kbps modem is under theWindows 95 Control Panel. The factory installed ...
Page 158 - Hard Disk Drive Jumper Settings; Primary Hard Disk Drive IDE Local Bus Connector; Note: Check the Setup Utility for correct installation:; Hard Disk 1
Hard Disk Drive Jumper Settings Up to four drive devices (hard disk, CD/DVD-ROM, or Zip drives) can beinstalled in Service Level A systems. If any drives do not show in theInstalled Devices list in the Setup Utility, ensure the jumper settings andconnectors are set as shown here. Refer to “System Bo...
Page 162 - Zip Drive; The Zip Drive jumper is set as the slave drive, as shown in Figure 5-12.
Zip Drive The factory installed Zip 100 ATAPI drive is connected to the system boardsecondary drive connector. The Zip drive is a direct access storage devicethat features removable media having a formatted capacity of 100 MB. The Zip Drive jumper is set as the slave drive, as shown in Figure 5-12. ...
Page 164 - Media Console Cable
Media Console Cable 1 25 26 50 Figure 5-14. Media Console Cable Connector Table 5-1. Media Console Pin Numbering Pin Signal Pin Signal 1 DATA15 26 CD_AUDIO_L 2 DATA14 27 CD_AUDIO_LGND 3 DATA13 28 CD_AUDIO_R 4 DATA12 29 CD_AUDIO_RGND 5 DATA11 30 +12V_DROP 6 DATA10 31 +12V_DROP 7 DATA_9 32 +12V_DROP 8...
Page 165 - System Board Connector Specifications; Parallel Port
System Board Connector Specifications Refer to “System Board Layout—Type A-1” on page 5-2 and “System BoardLayout—Type A-2” on page 5-5 for connector identification and locationinformation. Monitor/Signal Pin Signal Name I/O Pin Signal Name I/O 1 Red Video O 8 Blue Ground 2 Green Video O 9 +5 V dc 3...
Page 168 - Hard Disk Cable Connectors
Hard Disk Cable Connectors Pin Signal Name I/O Pin Signal Name I/O 1 Host Reset O 21 No Connection 2 Ground 22 Ground 3 Host Data 7 I/O 23 Host IOW O 4 Host Data 8 I/O 24 Ground Power 5 Host Data 6 I/O 25 Host IOR O 6 Host Data 9 I/O 26 Ground Power 7 Host Data 5 I/O 27 I/O Channel Ready I 8 Host Da...
Page 169 - Safety Inspection Guide; General Guidelines; Check the following items:
Safety Inspection Guide General Guidelines The purpose of this Safety Inspection Guide is to help you identify possibleunsafe conditions on machines that are being inspected for a MaintenanceAgreement. Each machine has needed items installed to provide theoperators and service personnel with an acce...
Page 171 - Parts Catalog; How to Use This Parts Catalog; the same for all machines.
Parts Catalog How to Use This Parts Catalog SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are broken down on the same list. Common parts are shown byone index number. Parts peculiar to one or the other of the assemblies arelisted separately and identified by descr...
Page 173 - Catalog Section
Catalog Section Assembly 1: Machine Type 2140 System Unit -Exterior (SL-A) 1 2 3 4 5 6 7 Asm– Part Index Number Units Description 1–1 Type 2140 Exterior –1 12J6476 1 Cap/Handle Assembly –NS 12J6295 1 Panel Switch/LED –2 12J6474 1 Top Cover –3 12J6475 1 Side Cover –4 00K8351 1 Panel Assembly –NS 12J5...
Page 190 - Assembly 9: Keyboard and Mouse
Assembly 9: Keyboard and Mouse 2 1 Asm– Part Index Number Units Description 9–1 Keyboard EZ Button –1 07H0675 1 - Belgium/Dutch –1 12J5617 1 - Belgium-French –1 12J5609 1 - Canada (French) –1 12J5621 1 - Danish –1 12J5622 1 - Dutch –1 12J5638 1 - Finnish/Swedish –1 12J5623 1 - French –1 12J5624 1 - ...
Page 192 - Assembly 10: Software
Assembly 10: Software CD-ROM Asm– Part Index Number Units Description 10– Preloaded Software Recovery CD – Diagnostics and Utilities CD Aptiva owners and servicers will needto call their local IBM HelpCenter toorder the preloaded SoftwareRecovery and Diagnostics and UtilitiesCD. 7-22
Page 193 - Part Number Index
Part Number Index Part Asm– Number Index Page 00K7888 6–2 7-13 7–1 7-16 00K7933 5–2 7-12 00K8175 6–NS 7-14 00K8350 3–4 7-7 00K8351 1–4 7-3 00K8357 6–4 7-13 00K8358 6–1 7-13 00K8448 8–2 7-19 00K8731 7–4 7-16 00K8735 7–4 7-16 01K1104 2–4 7-5 01K1105 2–4 7-5 4–4 7-10 01K2063 2–5 7-6 4–6 7-10 01K2064 2–...
Page 197 - Appendix A. Online Support Information; This section covers:
Appendix A. Online Support Information This section describes online technical support services available to helprepair the Aptiva computer. This section covers: IBM PC Company Bulletin Board Service (BBS)IBM PC Company Fax-Back ServiceIBM Online HelpCenter on Prodigy, America Online, CompuServeIBM ...
Page 207 - Index; Numerics
Index Numerics 2140 (SL-A) 1-6 2142 (SL-A) 1-6 3.3 V dc power connector 5-19 3.5-in. diskette drive check 2-46, 2-47 33.6 Kbps and 56 Kbps DSVD modem check 2-50 A advanced diagnostics diskette 3-4 advanced diagnostics tests 3-8 amplifier card BIOS 1-16 amplifier card BIOS setting 1-16 amplifier card...
Page 212 - IBM
IBM Printed in U.S.A. International Business Machines CorporationOld Orchard Road,Armonk, New York 10504 Part Number: 10L9160Form Number: S06J-0517-0101/98 S 6J- 517- 1