Genie 1000/1200 - Manual
Genie 1000/1200 – Manual, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.
13
©2011 The Genie Company
9/2011
TROUBLESHOOTING GUIDE -
POWERHEAD LEDs
FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM
Powerhead LED
Possible Problem
Solution
Round LED
Long LED
OFF
OFF
Normal operation
None required
No response from unit
Check power supply
Contact a trained door system
technician
ON/RED/
STEADY
ON/RED/
STEADY
Limits NOT set properly
Reprogram Limits, see page 5
ON/RED/
FLASHING
ON/RED/
FLASHING
Program error
Unplug unit, wait 5 seconds, plug in
Component failure
Contact a trained door system
technician
ON/BLUE/
FLASHING
OFF
Remote NOT programmed
Program remote, see page 6
ON/PURPLE/
FLASHING
OFF
IntelliCode® 1 remote NOT
programmed
Program remote using IntelliCode®
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IntelliCode® 1 remote using
instructions on page 6.
ON/RED/
FLASHING
OFF
Safe-T-Beam® physical
obstruction
Remove obstruction, recheck unit
Safe-T-Beam® signal
interference
Check alignment of Safe-T-Beam® pair
and nearest other Safe-T-Beam® pair
OFF
ON/RED/
FLASHING
Door contact in up or down
travel
Remove obstruction
Door component failure
detected
Check door spring, track, rollers, hinges
and fixtures
OFF
ON/RED/
STEADY
Thermal cutout
DO NOT unplug unit
Wait until LED clears before operating
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P900-228
Limited Warranty
IntelliG™1000/1200, SilentMax™1000/1200, ChainMax™1000/1200
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