Page 2 - Notices
Notices FCC Part 15 Information to the User Changes or modifications not expressly approved by GE Security can void the user’s authority to operate the equipment. FCC Part 15 Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 ...
Page 3 - Contents; About This Manual
i Contents About This Manual 1 Special Installation Requirements .............................................................................................................. 1 UL Listed Installations......................................................................................................
Page 4 - ii; Programming the Panel
ii SuperBus 2000 8Z Input Module (60-774)........................................................................................... 18SuperBus 2000 4-Relay Output Module (60-770)................................................................................ 18 SuperBus 2000 Cellular Backup Module ...
Page 5 - iii; Troubleshooting
iii Changing Fixed Display LCD Touchpad Chime and Trouble Beep Tones ............................................. 67Adjusting Touchpad Display Contrast ..................................................................................................... 67Testing Audio Verification Module (AVM) Com...
Page 6 - Concord Ultra; About the User’s Guide; User’s Guide; Special Installation Requirements; UL Listed Installations; Basic System; System Sensor models
Concord Ultra 1 About This Manual This manual provides information for planning, installing, programming, and testing this security system. When necessary, this manual refers you to other documentation included with compati-ble peripherals. Planning sheets are included for you to record hardware lay...
Page 7 - SIA System Requirements; Note; SIA Setting Requirements
Concord Ultra 2 • Immediate Beeps set to on • UL 98 Options set to on • Receiver Failure set to on (if wireless devices are used) • Siren Verify set to on • RF TX Timeout set to 4 hours (if system includes a built in or SuperBus 2000 RF Receiver and wireless smoke sensors) • Sleep Time set to off • ...
Page 8 - UL 1635 Digital Alarm Communicator System; Central Station Reporting; Canadian Standards CSA Certified Accessories; Timeout; California State Fire Marshall Listed Installations; Cancel Alarm; Function
Concord Ultra 3 UL 1635 Digital Alarm Communicator System Note For UL 1635 installations, Entry Delay plus Dialer Abort Delay must not exceed 60 seconds. Same as UL 1023 & 985 plus: • AC Failure set to on • Comm Failure set to on • RF Tx Timeout set to 4 hours • Low CPU Battery set to on • Phone...
Page 9 - Standard Panel; not installer/dealer programming; Supervised Wireless Siren
Concord Ultra 4 • Up to 96 wireless or hardwired zones Standard Panel The following describe the basic panel (out-of-box) hardware capabilities. • Power: Input for an AC step-down, plug-in style transformer. • Auxiliary Power Output: Output that supplies 8.5 to 13.5 VDC with up 1.35 amps (with panel...
Page 10 - Interrogator 200 Audio Verification Module
Concord Ultra 5 • 4 Output SnapCard: Provides four form C relay outputs that can be set up to activate other signalling devices, based on system events, schedules, or direct control. • 4Z Input/2 Output Combo SnapCard: Provides three hardwire zone inputs, one two wire smoke detector loop, and two ou...
Page 11 - Determine the Panel Location; Allow at least 9 inches above the panel cabinet for antennas.; Total System Power and Wire Length Guidelines; Power; Table 1: Maximum Device Wire Length and Current Draw; Device; SuperBus 2000 Fixed Display Touchpad
Concord Ultra 6 Note (A) Class 2, Class 3, and power-limited fire alarm cir-cuits must be installed using FPL, FPLR, FPLP, or substi-tute cable permitted by the National Electrical Code ANSI/NFPA 70. Wire that extends beyond the cable jacket must be separated from all other conductors by a minimum o...
Page 12 - Table 2: Total System Wire Length Allowed
Concord Ultra 7 Table 2 describes the total system wire lengths allowed when installing systems using unshielded or shielded cable. Table 3 describes the minimum current draw of each device when the panel is operating only from the backup battery. For 24-hour backup, the total current draw of all Sn...
Page 13 - Mounting the Panel; Install anchors where studs are not present.; Table 4: Wire Requirements; Table 3: Minimum Device Current Draw; Caution
Concord Ultra 8 After determining panel location, run all necessary wires to that location using the guidelines in Table 4. Mounting the Panel Use the following procedure to mount the panel to the wall or wall studs. Make sure you are free of static electricity whenever you work on the panel with th...
Page 14 - Installing Antennas; Panel Circuit Board; Transceiver
Concord Ultra 9 Figure 2. Mounting the Panel Identify Panel Components Before installing devices and making wiring connections, familiarize yourself with the main panel components. Figure 3 shows the three main panel components: the circuit board, trans-ceiver and phone interface/voice module. Figur...
Page 15 - Connecting the Panel to Earth Ground; Installing Optional SnapCards; Connect all necessary input/output wiring using the
Concord Ultra 10 Figure 4. Installing the Antennas Note For best results, it is recom-mended that you crimp a spade lug on the wire end at the panel and secure the lug under the circuit board screw as shown in Figure 5. Connecting the Panel to Earth Ground For maximum protection from lightning strik...
Page 16 - Connecting Detection Devices to Panel Zone Inputs; Connecting Intrusion Detection Devices; in the section; Connecting 2-Wire Smoke Detectors
Concord Ultra 11 Note The panel comes with fac-tory programmed onboard hardwire zones. Install 2k-ohm, end of line (EOL) resistors on all unused fac-tory programmed onboard hardwire zones. If you don’t want to install EOL resistors, delete any unused zones from memory. See Table 8 for onboard hardwi...
Page 17 - Connecting 4-Wire Smoke Detectors; Connecting Speakers; Table 5: Panel Minimum Available Power
Concord Ultra 12 Note The Two-Wire Smoke set-ting (in program mode) must be off when using 4-wire smoke detectors. See ONBOARD OPTIONS — INPUTS in the section “Programming the Panel” for complete details. Figure 8. Wiring Smoke Detectors Connecting 4-Wire Smoke Detectors Zone input 8 can be used wit...
Page 18 - Connecting Piezo Sirens; Output 1; Exterior; Panel
Concord Ultra 13 Hardwire Interior Speaker (60-528) For interior siren applications. Connect the speaker to the panel as shown in Figure 9. Connect only the large speaker to the panel terminals 7 and 8 as shown. The smaller speaker cannot handle to output of terminals 7 and 8. To avoid damaging the ...
Page 19 - Exterior Sirens; Connect the siren to panel as shown in Figure 11.; Interior Sirens; Connect the siren to the panel as shown in Figure 12.; Before
Concord Ultra 14 (01710) activates the output for status and alarm tones, allowing for a piezo siren connection without changing the output configuration number. It is typically used for interior siren applica-tion. For more information on output configuration numbers, see “Onboard Options Menu”. No...
Page 20 - For unsupervised wireless siren installations:; Connecting an Interrogator 200 Audio Verification Module (60-677)
Concord Ultra 15 Note Regardless of supervised or unsupervised siren installa-tion, you must follow the order of installation as described to avoid learning the wrong (or undesired) House Code and SWS Supervision Code into siren memory. ¾ For unsupervised wireless siren installations: 1. Power up th...
Page 21 - Connecting Alphanumeric and Fixed Display Touchpads; Installing SuperBus 2000 Modules; SuperBus 2000 Phone Interface/Voice Module; Wiring—Phone Line
Concord Ultra 16 Connecting Alphanumeric and Fixed Display Touchpads Alphanumeric and Fixed Display touchpads use the same color-coded wire scheme. Connect the touchpads to the panel power output and bus terminals as shown in Figure 14. Figure 14. Wiring Touchpads Installing SuperBus 2000 Modules Su...
Page 22 - Wiring—Speaker
Concord Ultra 17 Figure 16. Connecting a Phone Line Wiring—Speaker To connect a speaker to the panel, wire the speaker to the Phone Interface/Voice Module termi-nals 6 and 7, as shown in Figure 17. Figure 17. Wiring a Speaker SuperBus 2000 Energy Saver Module (60-620-01) Connect the Energy Saver Mod...
Page 23 - Connect all necessary input wiring using the; SuperBus 2000 Cellular Backup Module; Input
Concord Ultra 18 SuperBus 2000 8Z Input Module (60-774) Connect the SuperBus 2000 8Z Input Module to the panel as shown in Figure 19. Connect all necessary input wiring using the Installation Instructions included with module. SuperBus 2000 4-Relay Output Module (60-770) Connect the SuperBus 2000 4-...
Page 24 - Setting Device Address on SuperBus 2000 Devices; Automation Module Circuit Board
Concord Ultra 19 Figure 21. Connecting the SuperBus to the Panel SuperBus 2000 Wireless Gateway Module (60-861) Connect the SuperBus 2000 Wireless Gateway Module to the panel as shown in Figure 22. Figure 22. Connecting the Wireless Gateway Module to the Panel Setting Device Address on SuperBus 2000...
Page 25 - Connect one end of the cable to the jack (see B in Figure 34).; Connecting the AC Power Transformer
Concord Ultra 20 Note Connecting the panel to an analog line off the phone switch places the panel ahead of the phone system, preventing panel access from phones on the pre-mises. However, the panel can still be accessed from off-site phones. • If an analog line is not available, contact a telecommu...
Page 26 - Powering Up the Panel; To power up the panel:; SCANNING BUS DEVICES; Entering Program Mode; To enter program mode:; SYSTEM PROGRAMMING; To enter programming mode using a programming touchpad:; SERVICE TOUCHPAD ACTIVE; Warning
Concord Ultra 21 Powering Up the Panel After connecting and wiring all devices to the panel, you are ready to apply AC and backup bat-tery power to the panel. The panel comes with the backup battery leads already connected to the lugs on the panel. ¾ To power up the panel: 1. Connect the red and bla...
Page 27 - Touchpad Button Programming Functions; The arrow below the; menu represents pressing # to advance to tier 2 pro-; is displayed can you advance to tier 2; Table 6: Touchpad Button Functions; Button; Selects menu item or data entry.
Concord Ultra 22 Touchpad Button Programming Functions In program mode, touchpad buttons let you navigate to all installer programming menus for con-figuring the system. Table 6 describes the touchpad button functions in program mode. Moving Through Program Mode Tiers and Menus There are two basic t...
Page 28 - SENSORS; Programming Tier 1 Menu Items; Code; To turn Demo Kit Mode off or on:; DEMO KIT; CODE; DONE
Concord Ultra 23 Again, arrows pointing right represent pressing B to advance forward through the menus. Press-ing A moves through the menus in reverse. Arrows below each menu represent pressing # to advance to those settings that pertain to that menu. Only when a specific menu is displayed can you ...
Page 29 - To Clear Panel Memory:; code; Programming Tier 2 Menu Items; Using Shortcut Numbers; To advance to tier 2 program menus:; Security Menu; SECURITY; To access global or partition security menu items:; GLOBAL; System Programming; To program a Downloader Code:; To program an Installer Code:
Concord Ultra 24 Clear Memory (System Programming) Clearing memory deletes all existing programming information (except the Dealer Code). Note Clearing the memory will erase onboard hardwire zone factory programming. ¾ To Clear Panel Memory: 1. With the system in program mode, press A or B until the...
Page 30 - PARTITION 1; other; To program a Dealer Code:; To program an Account Number:
Concord Ultra 25 The following sections describe the security settings that appear under PARTITION 1 and 2 . Dealer Code (0002) Security-Global (Default = none) The 4-digit dealer code is used to prevent unauthorized persons from changing the programmed central station phone numbers. When this featu...
Page 31 - To turn Quick Exit off or on:; QUICK; To turn Exit Extension off or on:; With the display showing; EXIT; display flashes the entered setting.; With the display showing; AUTO; display flashes the entered setting.
Concord Ultra 26 Quick Exit (partition 1: 0012, partition 2: 0022) Security-Partition 1-2 (Default = on) This setting determines whether or not users can open and close a standard entry/exit door without causing an alarm (while the system is armed). This feature would be useful if the user wants to ...
Page 32 - Phones Menu; PHONES; To assign a Keyswitch Sensor:; Transition; To assign a Keyswitch Style:; is; To program a Duress Code:
Concord Ultra 27 Phones Menu The PHONES menu lets you set up central station reporting for the system. The following describes how to program the settings that appear under CS PHONE 1-3 . Keyswitch Sensor (partition 1: 0015, partition 2: 0025) Security-Partition 1-2 (Default = none) This feature let...
Page 33 - menus are not accessible if a Dealer Code is programmed and the; PHONE OPTIONS—GLOBAL; BER; play shows
Concord Ultra 28 Phone Number (cs phone 1: 0100, cs phone 2: 0110, cs phone 3: 0120) Phones-CS Phone 1-3 (Default = none) This setting is used for programming the central station receiver phone number. Phone numbers can be 1 to 24 digits long, including pauses or * and # charac-ters. To enter pauses...
Page 34 - To turn Exception Reports off or on:; EXCEPTION; menu must be turned on for that partition.; To turn Opening/Closing Reports off or; To turn Backup off or on:; BACK UP; To select SIA or CID reporting:; REPORTING
Concord Ultra 29 Exception Rpts (cs phone 1: 0103, cs phone 2: 0113, cs phone 3: 0123) Phones-CS Phone 1-3 (Default = off) When this setting is on, the panel reports to the central station if the system is not armed or disarmed at the specified schedule times. ¾ To turn Exception Reports off or on: ...
Page 35 - To turn Cellular Backup off or on:; To program a Pager Phone Number:
Concord Ultra 30 The following describes how to program the phone settings that appear under PAGER PHONE 1-5 . Cellular Backup (cs phone 1: 0107, cs phone 2: 0117, cs phone 3: 0127) Phones-CS Phone 1-3 (Defaults: CS Phone 1 = on, CS Phone 2&3 = off) This setting determines whether the panel uses...
Page 36 - DOWNLOADER; EXCEPTION RPTS; To turn Opening/Closing Reports off or on:; To turn Latchkey reports off or on:; LATCHKEY RPTS; To turn Streamlining off or on:; ON; To set up Partition Assignments for pager reporting:; or
Concord Ultra 31 The following describes how to program the phone settings that appear under DOWNLOADER PHONE . Exception Rpts (pager 1: 0133, pager 2: 0143, pager 3: 0153, pager 4: 0163, pager 5: 0173) Phones-Pager Phone 1-5 (Default = off) This setting determines whether the panel reports to a pag...
Page 37 - Phone Options Menu; PHONE OPTIONS; To program a downloader phone number:; To delete a downloader phone number:; PHONE NUMBER; To turn the Phone Test setting off or on:; TIMERS—GLOBAL; AUTO PHONE TEST OFF/ON; TIMERS—GLOBAL; To turn Auto Test Reset off or on:; AUTO TEST; the entered setting.
Concord Ultra 32 Phone Options Menu The PHONE OPTIONS menu lets you set up system phone access and communications that affect the whole system (global) or a specific partition. The following describe how to program the phone option settings that appear under GLOBAL . Phone Number (0180) Phones-Downl...
Page 38 - To turn DTMF Dialing off or on:; To turn Dialer Abort off or on:; DIALER; To change the Dial Abort Delay:; DIAL ABORT DELAY nn SECS; To turn Cancel Message off or on:; CANCEL MESSAGE OFF/ON
Concord Ultra 33 Comm Failure (02003) Phone Options-Global (Default = on) This setting determines whether the panel activates trouble beeps to alert users on the premises that communication to the central station failed. Failure notification occurs after the third unsuccessful reporting attempt to t...
Page 40 - not; To set the Line Fail Delay time:; To delete the Line Fail Delay time:; LINE; To turn Toll Saver off or on:; Press; To turn Phone Panic off or on:
Concord Ultra 35 Ring/Hang/Ring (partition 1: 0212, partition 2: 0222) Phone Options-Partition 1-2 (Default = on) This setting determines how the panel picks up (seizes) the phone line. Select “on” if an answering machine shares the phone line with the panel. Select “off” if there is no answering ma...
Page 41 - Timers Menu; TIMERS; To change the Phone Access Key:; PHONE ACCESS KEY; To set the Supervisory Time:; SUPERVISORY TIME HH:MM; To set the RF Tx Timeout:; RF TX TIMEOUT nn HOURS; To set the Phone Test Freq:; PHONE TEST FREQ nnn DAYS
Concord Ultra 36 Timers Menu The TIMERS menu lets you set up the various system feature times that affect the whole system (global) or a specific partition. The following describes how to program the timer settings that appear under GLOBAL . Phone Access Key (partition 1: 0216, partition 2: 0226) Ph...
Page 43 - Light Control Menu; LIGHT CONTROL; For UL Listed installations Extended Delay may not be used.; all
Concord Ultra 38 Light Control Menu Note For light control to work, X10 Powerhouse Lamp Modules must be installed at desired lamps. The LIGHT CONTROL menu lets you set up light activation for a specific partition. The following describes how to program the light control settings that appear under PA...
Page 44 - Touchpad Options Menu; TOUCHPAD OPTIONS; To set the House Code:; at; To set the number of Latchkey Zones:; LATCHKEY ZONES nnn; To change the Fire Panic setting:; AUXILIARY PANIC OFF/ON; To change the Police Panic setting:
Concord Ultra 39 Touchpad Options Menu The TOUCHPAD OPTIONS menu lets you set up touchpad panic and arming operation. The follow- ing section describes the touchpad option settings that appear under GLOBAL . The following sections describe the touchpad option settings that appear under PARTITION 1-2...
Page 45 - Reporting Menu; To change the Keychain Touchpad Arming setting:; To turn Buffer Control off or on:
Concord Ultra 40 Reporting Menu The REPORTING menu lets you set up which system events are reported to the central monitoring station. The following describes how to program the reporting settings that appear under GLOBAL. Keychain TP Arm (partition 1: 0513, partition 2: 0523) Touchpad Options-Parti...
Page 46 - To turn Low CPU Battery reports off or on:; To turn Zone Restoral reporting off or on:; does not occur; To turn Two Trip Error off or on:
Concord Ultra 41 Low CPU Battery (06004) Reporting-Global (Default = on) When this setting is on, the panel reports a low panel battery to the central station before shutting down. Note For UL 1635 listed installations, this feature must be set to on. ¾ To turn Low CPU Battery reports off or on: 1. ...
Page 47 - To turn TP Panic RPT FMT off or on:; TP PANIC RPT FMT; To turn AC Failure reports off or on:; To turn Receiver Failure reports off or on:; RECEIVER FAILURE; To set RF Low Battery Report to daily or weekly:; RF LOW BAT RPT DAILY/WEEKLY; To set RF Supv Report to daily or weekly:; RF SUPV REPORT DAILY/WEEKLY
Concord Ultra 42 TP Panic RPT FMT (06009) Reporting-Global (Default = off) This setting determines how the panel formats touchpad panic alarm reports to the central station. When this feature is turned on, touchpad panic alarms report using the following 3-digit codes:Auxiliary—597, Police—598, Fire...
Page 48 - REPORTING—PARTITION 1-2; To set the Swinger Limit:; SWINGER LIMIT n; To turn Program Report on or off:; PROGRAM REPORT ON/OFF; To turn Opening Reports off or on:; OPENING REPORTS; To turn Closing Reports off or on:; CLOSING REPORTS; after; To turn Recent Closings off or on:; RECENT CLOSINGS
Concord Ultra 43 The following sections describe the settings that appear under REPORTING—PARTITION 1-2 . Swinger Limit (06014) Reporting-Global (Default = 1) This setting determines the maximum number of times (1–2) a sensor or zone can go into alarm (during a single arming period) before the panel...
Page 49 - TIMERS—ACTIVITY TIMEOUT; To turn No Activity reports off or on:; SECURITY—PARTITION N—DURESS CODE; To turn Duress Option off or on:; To turn Force Armed off or on:; disarming using a; To turn Latchkey Format off or on:; LATCHKEY FORMAT
Concord Ultra 44 No Activity (partition 1: 06103, partition 2: 06203) Reporting-Partition 1-2 (Default = off) When this setting is on, the panel sends a no activity report to the central station when the activity timeout expires (see TIMERS—ACTIVITY TIMEOUT ). ¾ To turn No Activity reports off or on...
Page 50 - Siren Options Menu; SIREN OPTIONS; To turn Freeze Alarm reporting off or on:; To turn Alarm Verify off or on:; SYSTEM TAMPER; To turn Immediate Beeps off or on:; IMMEDIATE BEEPS; To turn Disable Trouble Beeps off or on:; DISABLE TR BEEPS
Concord Ultra 45 Siren Options Menu The SIREN OPTIONS menu lets you set up siren operation and supervision. The following describes how to program the siren option settings that appear under GLOBAL. Freeze Alarm (partition 1: 06107, partition 2: 06207) Reporting-Partition 1-2 (Default = off) This se...
Page 51 - SIREN OPTIONS—PARTITION 1; Sensors Menu; To turn UL 98 Options off or on:; menu) before plugging in Supervised Wireless Sirens.; To set the SWS Supv Code:; SWS SUPV CODE nnn; To turn Global Fire off or on:; To turn Siren Verify off or on:
Concord Ultra 46 The following sections describe the settings that appear under SIREN OPTIONS—PARTITION 1 . Sensors Menu The SENSORS menu gives you access to the following settings: • LEARN SENSORS lets you add (learn) hardwire zones, wireless sensors, and wireless touch- pads into panel memory. • S...
Page 52 - EDIT SENSORS; Table 7: How to Trip Sensors; Sensor; To Learn Sensors into panel memory:; Press # and the display shows; SENSOR PTN 1; desired sensor number is displayed.; LEARN SENSORS; Table 8: Onboard Hardwire Zone Factory Programming; Zone Input
Concord Ultra 47 • EDIT SENSORS lets you view and, if desired, change a sensor group or partition assignment. You can also identify whether a zone is wireless or hardwire, whether it is configured as Normally Closed (N/C) or Normally Open (N/O), or if the zone is a touchpad. The following describes ...
Page 53 - 3–Instant Perimeter; To program Sensor Text:; menu and enter; To Delete Sensors from panel memory:; rent group assignment)
Concord Ultra 48 6 13–Instant Perimeter 7 13–Instant Perimeter 8 13–Instant Perimeter Note If the panel memory is cleared, all onboard hardwire zone factory programming will be erased. Table 8: Onboard Hardwire Zone Factory Programming Zone Input Group No. & Description Sensor Text (081) Sensors...
Page 54 - Audio Verification Menu; AUDIO VERIFICATION; To turn Audio Verification off or on:; ACCESS TIMEOUT; To turn Fire Shutdown off or on:
Concord Ultra 49 Audio Verification Menu The AUDIO VERIFICATION menu lets you set up the audio verification module (AVM) operation in partition 1. If you want audio verification for partition 2, you must install a “stand-alone” audio verification module and a 4-Relay Output Module (HOM) (60-770) out...
Page 55 - Accessory Modules Menu; ACCESSORY MODULES; To change the Beep Delay:; To identify bus device Unit and ID:; To delete learned Unit Numbers:
Concord Ultra 50 Accessory Modules Menu The ACCESSORY MODULES menu gives you access to the following menus: • BUS DEVICES —this menu lets you read bus device unit numbers, assign bus devices to a par- tition, and configure other features associated with a specific bus device. • SNAPCARDS —this menu ...
Page 56 - Device ID; Output Programming; Status Beeps
Concord Ultra 51 Device ID Acc. Modules-Bus Devices-Unit ID-Change ID (Default = none) This menu lets you change the bus device ID number when replacing a defective bus device. ¾ To change a Device ID: 1. With the display showing the desired bus device, press # + #. The display shows DEVICE ID (curr...
Page 57 - SNAPCARDS; Key Beeps; To turn Key Beeps on or off:; KEYPAD OPTIONS; Freeze Temp; To change the Freeze Temp setting:; Temperature; To change the ESM Temperature setting:; ENERGY OPTIONS; Cellular System; To set the Cellular System:
Concord Ultra 52 The following describes how to program the settings that appear under SNAPCARDS . Key Beeps Acc. Modules--Bus Device-Unit ID-Keypad Options (Default = on) This setting determines whether or not selected touchpads beep when their buttons are pressed. This feature is usually turned of...
Page 58 - Onboard Options Menu; ONBOARD OPTIONS; ttt; To assign configuration numbers to SnapCard Relay outputs:; To program Output Text:
Concord Ultra 53 Onboard Options Menu The ONBOARD OPTIONS menu lets you set up the following built-in options: • INPUTS —This menu lets you turn the Smoke Verification and the Two Wire Smoke features off or on. • OUTPUT PROGRAMMING —This menu lets you set configuration numbers for the two built-in p...
Page 59 - ONBOARD OPTIONS—OUTPUT PRO-; Hardwire Smokes; To turn Smoke Verify off or on:; To turn Two Wire Smoke off or on:
Concord Ultra 54 The following sections describe the settings that appear under ONBOARD OPTIONS—OUTPUT PRO- GRAMMING . Smoke Verify (1100) Onboard Options-Inputs (Default = off) This setting controls the number of sensor group 26 (fire) zone trips needed to report a fire alarm. • Hardwire Smokes : w...
Page 60 - Exiting Programming Mode; To exit programming mode:; Entering User Programming Mode; Time and Date Menu; TIME AND DATE
Concord Ultra 55 Exiting Programming Mode After all installer/dealer programming is completed, use the following procedure to exit program-ming mode. ¾ To exit programming mode: 1. Press * until the display shows SYSTEM PROGRAMMING . 2. Press A or B until the display shows EXIT PROGRAMMING READY . 3...
Page 61 - User Codes Menu; USER CODES; To program Regular User Codes:; and; and
Concord Ultra 56 User Codes Menu The USER CODES menu lets you program/change regular user access codes, partition master codes, and the system master code. You can enter up to 230 separate user codes, allowing up to 230 different “users” access to the security system. You can also specify whether or...
Page 62 - To turn user code Direct Bypassing off or on:
Concord Ultra 57 Direct Bypassing (030nnn1 where nnn=user number 00-229) User Codes-Reg. User Codes-User NNN (Default = off) This setting determines whether or not a specific user code provides access to the “bypass sensors” fea-ture. Set this feature to “on” for all users who need to be able to byp...
Page 63 - Options Menu; OPTIONS; To assign the Latchkey Report attribute to user codes:; for a single partition; To change the Partition Master Code:; To change the System Master Code:; To turn Downloading off or on:; To turn Silent Arming off or on:
Concord Ultra 58 Options Menu The OPTIONS menu lets you set up the system for downloading and silent arming. You can also adjust alphanumeric touchpad display brightness from this menu. Latchkey Report (030nnn5 where nnn=user number 00-229) User Codes-Reg. User Codes-User NNN (Defaults: 00-05 = on, ...
Page 64 - Set Up Schedules Menu; SET UP SCHEDULES; rollover; Rollover Schedule Example:; To adjust Touchpad Brightness:
Concord Ultra 59 Set Up Schedules Menu The SET UP SCHEDULES menu lets you set up time frames for light control and exception opening/ closing reports . The system (all partitions) allows you to set up to 16 schedules (00–15). Setting up schedules consists of setting a start and stop time for each sc...
Page 65 - Attach Schedules to Events Menu; Latchkey Opening; To set up a Time Schedule:; To Attach a Schedule to Latchkey Opening or Latchkey Closing:; ATTACH SCHEDULES TO EVENTS
Concord Ultra 60 Attach Schedules to Events Menu The ATTACH SCHEDULES TO EVENTS menu lets you link the following system events to time schedules: • Latchkey Opening —sends a report if system is disarmed within the attached time schedule. • Latchkey Closing —sends a report if system is armed within t...
Page 66 - To Attach a Schedule to Exception Opening or Exception Closing:; To Attach Schedules to Lights:; To Attach Schedules to Outputs:
Concord Ultra 61 Exception Reports (062nn-Open-ing, 063nn-Closing, where nn=Schedule number [0 to 15]) Attach Schedules To Events (Default = off) This setting lets you attach the Exception Opening report feature and the Exception Closing report feature to time schedules. ¾ To Attach a Schedule to Ex...
Page 67 - Energy Saver Menu; Attach Lights to Sensors Menu; ATTACH LIGHTS TO SENSORS; To Attach Schedules to Arming:; To set the Low Setpoint:; To set the High Setpoint:; To attach a light to a sensor:
Concord Ultra 62 Energy Saver Menu The ENERGY SAVER menu lets you set the energy saver module low- and high-setpoints. These setpoints determine when the module relay closes, thereby completing the circuit through the thermostat to the furnace/air-conditioner. Attach Lights to Sensors Menu The ATTAC...
Page 68 - System Version Menu; SYSTEM VERSION; Downloader Programming; ToolBox Downloader Programming; To initiate a ToolBox download session:; Basic System Commands; User’s Manual; To view and identify the System Version:; Table 9: Basic Touchpad Commands; Command; Indicates current system status
Concord Ultra 63 System Version Menu The SYSTEM VERSION menu lets you view and identify panel hardware and software. This infor- mation is primarily used for troubleshooting purposes. Downloader Programming The panel can be programmed remotely using ToolBox. Use the information you recorded in Appen...
Page 69 - Testing Zones/Sensors; SENSOR TEST OK; OFF; If a Wireless Sensor Does Not Test; SENSOR FAILURE
Concord Ultra 64 Testing Zones/Sensors Test sensors/zones after all programming is completed, whenever there is a change in environ-ment, equipment, or programming, and whenever a zone- or sensor-related problem occurs. If the system does not respond as described in the following procedure, see the ...
Page 70 - Testing Phone Communication; To perform a phone test:; PHONE TEST; Testing Central Station/Pager Communication; Be sure to contact the central monitoring station; before; activating outputs that trigger; To test communication with the central station/pager:; Table 10: Pager System Event Codes; Table 11: Pager Sensor/Zone Code and Numbers
Concord Ultra 65 For wireless sensors that don’t respond, use an RF Sniffer (60-401) test tool to verify that the sen-sor is transmitting. Constant beeps from the RF Sniffer indicate a runaway (faulty) sensor. Remove the sensor battery(s) and replace the sensor. Testing Phone Communication Perform a...
Page 71 - Testing Outputs and Sirens; Testing Light Control; To test light control:; repeatedly to turn all lights on and off together.; Table 12: System Alarm Sounds; Alarm Type
Concord Ultra 66 Testing Outputs and Sirens All outputs (onboard and SnapCard) should be tested to verify configuration programming. Be sure to contact the central monitoring station before activating outputs that trigger from an alarm condition. ¾ To test outputs: 1. Contact the central monitoring ...
Page 72 - To test the Energy Saver Module:; ACCESSORY MODULES—BUS; To change status tone pitch:; Adjusting Touchpad Display Contrast; To adjust display contrast:; Testing Audio Verification Module (AVM) Communication; System hello; To test the module with the central station:
Concord Ultra 67 Note The system must have high- and low-temperature limits set to test the Energy Saver Module. ¾ To test the Energy Saver Module: 1. Press * (status) + * (status) to display the system status, ENERGY SAVER OFF , and the present TEMPERATURE nn ° . The temperature displayed (and/or a...
Page 73 - Testing Cellular Backup Communication; To test Cellular Communication:; Install and activate the SuperBus 2000 Cellular Backup Module.; Verify the CS report.; Table 13: Current Phone Settings; CS PHONE 1 Option; Feature; Panel Power; System Low Battery
Concord Ultra 68 Testing Cellular Backup Communication Perform this test to check the cellular communication between the panel and the central monitor-ing station. ¾ To test Cellular Communication: 1. Contact the central monitoring station to inform them that you are testing the system. 2. Install a...
Page 74 - Access Codes; STATUS; not to disarm; Bypassing; Invalid
Concord Ultra 69 1. Check that the backup battery is installed correctly and the AC power transformer is plugged in. 2. Measure the incoming AC voltage at panel terminals 1 and 2. It should read about 24 VAC. 3. Check for 11.75 to 13.5 VDC battery voltage between the backup battery spade lugs. If th...
Page 75 - Wireless Sensor and Touchpad Batteries; Sensor/Touchpad nn low battery; Central Station/Pager Reporting; Alphanumeric Touchpads; Fixed Display Touchpads; Speakers
Concord Ultra 70 System cancels sensor bypass when you try to arm to level 2 or 3. Sensor is being bypassed before arming to 2—STAY or 3—AWAY. Arm to the desired level before bypassing a sensor. Wireless Sensor and Touchpad Batteries System indicates Sensor/Touchpad nn low battery . Replace the indi...
Page 76 - Sirens; ACCESSORY MODULES—BUS DEVICES—SNAP CARD, or ONBOARD OPTIONS—; Supervised Wireless Sirens; Wireless Sensor Zones; SORS
Concord Ultra 71 1. Check for correct wiring at speaker and panel terminals; correct where necessary. 2. Speaker output has shut down because panel detected terminal 7 or 8 is shorted to ground. Disconnect panel AC and battery backup power. Locate short and correct. Apply panel AC and backup battery...
Page 77 - Wireless Touchpads; Phones
Concord Ultra 72 Touchpad indicates [sensor #] supervisory and/or Sensor [sensor #] supervisory is heard. 1. Use an RF Sniffer (60-401) to verify that sensor is transmitting. If sensor is not transmitting, check battery for low or no voltage and replace. 2. Change mounting position of sensor (from h...
Page 78 - TEMPERATURE; Automation Module; BUS FAILURE UNIT nn; Cellular Backup Module
Concord Ultra 73 1. Check that the module is wired correctly to the panel terminals. 2. Verify the module LED is flashing continuously. If the LED is not flashing, remove power and check wiring. 3. There is a 5-minute delay after the module returns control to the furnace/AC thermostat, before the mo...
Page 79 - Check that the module is wired correctly to the panel terminals.
Concord Ultra 74 Module is not communicating on Bus and indicates a “Bus Failure Unit nn”. Where nn represents the Wireless Gate-way unit number. 1. Check that the module is wired correctly to the panel terminals. 2. Verify that the module’s red Bus LED is flashing. If not, remove power and check al...
Page 80 - Listed, but not tested for compatibility by UL.; Table A1: Wireless Devices; Description
Concord Ultra 75 Appendix A: System Planning Worksheets Customer Name _________________________________ Address _______________________________________ City _________________ County ___________ State ___ Zip __________ Phone (____) ___________ * These devices not listed, investigated, or verified by...
Page 81 - Table A2: Hardwire Devices; Hardwire Sensors/Detectors; Table A3: Zone and Sensor Assignments
Concord Ultra 76 * These devices not listed, investigated, or verified by UL. † Listed, but not tested for compatibility by UL. Table A2: Hardwire Devices Part No. Description Qty. mA (Max.) Sub Total Hardwire Sensors/Detectors 1035-N Magnetic Contact 3/8” press fit N/A 1075-N Magnetic Contact – sur...
Page 84 - Table A4: System Settings Index and Record; Setting
Concord Ultra 79 Table A4: System Settings Index and Record Setting (reference) default Shortcut No. Setting Installer Programming—8 + Installer/Dealer CODE + 00 24 Hour Tamper Off 06000 AC Failure Off 06010 Access Code Lock (On) 0003 Access Timeout 90 sec 0904 Account No. 00000 0010, 0020 1________...
Page 87 - Table B1: Sensor Group Characteristics; Name
Concord Ultra 82 Appendix B: Reference Tables Table B1: Sensor Group Characteristics No. Name Application Alarm Delay R esto ra l Sup e rvis ory CS Re p o rt C h ime (Lev el 1) A c ti ve Leve ls 00 Fixed Panic 24-hour audible fixed emergency buttons. Police Instant √ √ 1, 2, 3 01 Portable Panic 24-h...
Page 89 - Table B2: Item Numbers and Sensor Text
Concord Ultra 84 Table B2: Item Numbers and Sensor Text Item # Sensor Text Item # Sensor Text Item # Sensor Text Item # Sensor Text Item # Sensor Text Item # Sensor Text 001 Aborted 041 Date 081 Gas 121 North 161 Siren 201 G 002 AC 042 Daughter’s 082 Glass 122 Not 162 Sliding 202 H 003 Access 043 De...
Page 90 - Table B3: System Event Trigger Numbers; System Event; Table B4: Sensor Group Event Trigger Numbers; Sensor Group
Concord Ultra 85 Table B3: System Event Trigger Numbers System Event Description Trigger No. Null Trigger (used for direct control) Activated only by schedule or direct command. 000 Fire Alarm When Fire sirens are started. 001 Police Alarm When Police sirens are started. 002 Auxiliary Alarm When Aux...
Page 91 - Table B5: Sensor Number Event Trigger Numbers; Sensor Number
Concord Ultra 86 Group 08 in alarm 072 Group 25 in alarm 089 Group 09 in alarm 073 Group 26 in alarm 090 Group 10 in alarm 074 Group 27 in alarm 091 Group 11 in alarm 075 Group 28 in alarm 092 Group 12 in alarm 076 Group 29 in alarm 093 Group 13 in alarm 077 Group 32 in alarm 096 Group 14 in alarm 0...
Page 93 - Table B6: System Feature Event Trigger Numbers
Concord Ultra 88 Sensor 73 in alarm 201 open 329 Sensor 74 in alarm 202 open 330 Sensor 75 in alarm 203 open 331 Sensor 76 in alarm 204 open 332 Sensor 77 in alarm 205 open 333 Sensor 78 in alarm 206 open 334 Sensor 79 in alarm 207 open 335 Sensor 80 in alarm 208 open 336 Sensor 81 in alarm 209 open...
Page 94 - Table B7: Response Characteristics; nn; Table B8: Response Numbers
Concord Ultra 89 Opening Report occurred 242 Closing Report occurred 243 Latchkey Opening or Closing occurred 244 Duress alarm 245 Force Armed Report occurred 246 Fire in Partition alarm 247 Recent Closing Report occurred 248 Sensor Test entered 249 Table B7: Response Characteristics Response Charac...
Page 95 - Notes for Table B8: Response Numbers; ger event occurs again.
Concord Ultra 90 Notes for Table B8: Response Numbers Note The mechanical lifetime of the relay may be exceeded if an output is set up for a siren tracking response and a pulsing siren (auxiliary or fire) is active for long time periods. A SnapCard relay output’s lifetime expectancy is about 350 tot...
Page 101 - Downloader Code; Central Station Reports
Concord Ultra 96 Appendix C: Software Release Notes Software Version 3.1 The following features were changed/added for software version 3.1. Downloader Code • If the Dealer Code (0002) is set, the Installer Code (0001) can’t view or edit the Downloader Code (0000) • Downloader Code and CS Phone Numb...
Page 102 - The event buffer can now be viewed from an automation device.; Specifications; Rechargeable Batteries:; specified standby load; Operating Temperature Range:
Concord Ultra 97 Exit Delay • The low limit on Exit Delay (0311/0321) has been changed from 48 to 45 seconds, with the default setting changing from 64 to 60 seconds. Existing versions of Toolbox will still show a low limit of 48 seconds and a default setting of 64 seconds. When setting the Exit Del...
Page 103 - SuperBus 2000 Energy Saver Module Installation Instructions
Concord Ultra 98 System Wiring Notes Note 1 Class II power transformer must be plugged into an unswitched AC power receptacle. Do not short the transformer terminals together. The transformer contains an internal fuse that permanently disables the output if the terminals are shorted. Note 2 An alpha...