Page 3 - NORTH AMERICAN CABLE INSTALLER:
Table of Contents Table of Contents Table of Contents Table of Contents Illustrations contained in this document are for representation only. ii CAUTION CAUTION CAUTION CAUTION Disconnect power before servicing. This device is intended for indoor operation only. Telephone jacks Line 1 and Line 2 mus...
Page 4 - as close to the point of cable entry as practical.; Euro-PacketCable and Euro-DOCSIS compliant; and Data over Cable Service Interface Specifications.; Operating Information
Table of Contents Table of Contents Table of Contents Table of Contents Illustrations contained in this document are for representation only. iii (Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper grounding and, in particular, specifies that the cable ground sh...
Page 5 - Front Panel
List of Figures List of Figures List of Figures List of Figures Illustrations contained in this document are for representation only. 1 Chapter 1: Connections and Setup ........................................................................................... 5 Introduction ...........................
Page 10 - Chapter 1: Connections and Setup; internal diagnostics, and other valuable information.
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 6 What’s on the CD What’s on the CD What’s on the CD What’s on the CD- - - -ROM ROM ROM ROM Insert the Wireless Voice Gateway CD-ROM into your CD-ROM drive to view troubleshooting tips, the interna...
Page 11 - Computer Requirements; IBM PC COMPATIBLE
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 7 Computer Requirements Computer Requirements Computer Requirements Computer Requirements For the best possible performance from your Wireless Voice Gateway, your personal computer must meet the fo...
Page 12 - Wall Mounting; The Adapter has two wall-mount slots on its back panel.
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 8 Wall Mounting Wall Mounting Wall Mounting Wall Mounting This article will show the user through the process of wall-mounting the Wireless Gateway The Adapter has two wall-mount slots on its back ...
Page 13 - push the unit on to the wall and move it downwards to secure.
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 9 push the unit on to the wall and move it downwards to secure.
Page 16 - rrrrear Panel
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 12 rrrrear Panel ear Panel ear Panel ear Panel A TEL1 & TEL2 2x Telephony RJ-11 connectors B ETHERNET 1 2 3 4: 4x Ethernet 10/100/1000 Mbps RJ-45 connectors C USB Host: 1x USB 2.0 Connector D R...
Page 18 - The Right Cable Company:; Make sure your local cable company provides data services that
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 14 What the Modem Needs to Do Its Job What the Modem Needs to Do Its Job What the Modem Needs to Do Its Job What the Modem Needs to Do Its Job The Right Cable Company: The Right Cable Company: The ...
Page 19 - Important Information; rewiring without contacting your cable company first.
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 15 Note: It is important to supply power to the modem at all times. Keeping your modem plugged in will keep it connected to the Internet. This means that it will always be ready whenever you need. ...
Page 20 - your Digital Cable Modem for the best possible connection.
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 16 Connecting the Connecting the Connecting the Connecting the Wireless Voice Gateway Wireless Voice Gateway Wireless Voice Gateway Wireless Voice Gateway to a Single Computer to a Single Computer ...
Page 22 - Important Connection Information; Instructions must be followed in the order they appear.
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 18 Important Connection Information Important Connection Information Important Connection Information Important Connection Information The Wireless Voice Gateway supports Ethernet and USB connectio...
Page 23 - Make the connection to the modem in the following sequence:
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 19 Ethernet Connection to Ethernet Connection to Ethernet Connection to Ethernet Connection to a a a a Computer Computer Computer Computer Make the connection to the modem in the following sequence...
Page 24 - computers to an Ethernet port on the rear panel.
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 20 Connecting More Than Connecting More Than Connecting More Than Connecting More Than A A A A Computer to the Computer to the Computer to the Computer to the Wireless Voice Gateway Wireless Voice ...
Page 25 - using telephony devices with the Wireless Voice Gateway.
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 21 dial tone, then dial the desired number. For services such as call waiting, use the hook switch (or FLASH button) to change calls. The following procedures describe some of the possible connecti...
Page 26 - After installing the
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 22 Fig. 5: Phone/Fax Connection Turning on Turning on Turning on Turning on the the the the Wireless Voice Gateway Wireless Voice Gateway Wireless Voice Gateway Wireless Voice Gateway If there is n...
Page 27 - Gateway during this process.
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 23 If both DS and US LEDs are flashing sequentially, it means the Wireless Voice Gateway is automatically updating its system software. Please wait for the lights to stop flashing. You cannot use y...
Page 28 - Wireless Voice Gateway; If you login successfully, the main page will appear.
Illustrations contained in this document are for representation only. 24 Chapter Chapter Chapter Chapter 2 2 2 2:::: WEB Configuration WEB Configuration WEB Configuration WEB Configuration To make sure that you can access the Internet successfully, please check the following first. 1. Make sure the ...
Page 29 - Chapter 2: WEB Configuration; Outline of Web Manager; Main Menu; Software in this example; Main Window; status information
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 25 Outline of Web Manager Outline of Web Manager Outline of Web Manager Outline of Web Manager The main screen will be shown as below. Fig. 7 Main Menu : the hyperlinks on the top of the page, includin...
Page 30 - Password; ” page 28 for more
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 26 Warning message Warning message Warning message Warning message to change the password to change the password to change the password to change the password At your first connection or while the pass...
Page 31 - Connection
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 27 Fig. 8 2. 2. 2. 2. C C C Connection onnection onnection onnection This page reports current connection status containing startup procedures, downstream and upstream status, CM online information, an...
Page 32 - Forcing end user to change the password
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 28 Fig. 9 3. 3. 3. 3. Password Password Password Password Forcing end user to change the password Upon access to the web pages on the CPE side of the router, if the user has not changed the default web...
Page 33 - Restore Factory Defaults; to; Yes; and click; Apply; It is a basically protection to access Voice Wireless Gateway.
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 29 - The password warning message is no more displayed on the banners once the default password has been replaced by a new one. At your first connection or while the password is the default one, a warn...
Page 34 - If the password is no accepted, an error message is displayed:; Diagnostics; Start Test; the Result will be displayed in the; Abort Test; to clear the result contents.
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 30 If the password is no accepted, an error message is displayed: Click on try again. 4. 4. 4. 4. Diagnostics Diagnostics Diagnostics Diagnostics This page offers basic diagnostic tools for you to util...
Page 35 - Event Log; Clear Log; ” button to clear the logs.
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 31 Fig. 11 5. 5. 5. 5. Event Log Event Log Event Log Event Log This page displays the contents of the SNMP event log. Press “ Clear Log ” button to clear the logs.
Page 36 - Initial Scan; Apply and Reboot; ” button to start scanning the cable
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 32 Fig. 12 6. 6. 6. 6. Initial Scan Initial Scan Initial Scan Initial Scan To speed up the modem’s first time startup, enter known downstream frequency and/or upstream channel ID information here. Then...
Page 37 - Backup/Restore Settings
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 33 Fig. 13 7 Backup/Restore 7 Backup/Restore 7 Backup/Restore 7 Backup/Restore Backup/Restore Settings : This page allows you to save your current settings locally on your PC, or restored settings prev...
Page 38 - IP Address; “lease pool start”; “lease pool end”; lease time
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 34 Gateway Gateway Gateway Gateway – –– – Network Network Network Network Web Page Group Web Page Group Web Page Group Web Page Group 1. LA 1. LA 1. LA 1. LAN N N N You can activate the DHCP server fun...
Page 39 - WAN
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 35 Fig. 15 2. 2. 2. 2. W W W WAN AN AN AN You can configure the optional internal DHCP server for the WAN on this page. This can be required by some ISP providers. Select different WAN Connection Type ...
Page 40 - Computers; Force Available
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 36 Fig. 16 3. 3. 3. 3. Computers Computers Computers Computers This page displays the status of the DHCP clients and current system time. You can cancel an IP address lease by selecting it in the DHCP ...
Page 41 - This page allows to setup for Dynamic DNS server.
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 37 4. 4. 4. 4. DDNS DDNS DDNS DDNS - - - - Dynamic DNS service Dynamic DNS service Dynamic DNS service Dynamic DNS service This page allows to setup for Dynamic DNS server. Fig 18
Page 42 - Time server
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 38 5. 5. 5. 5. Time server Time server Time server Time server This page allows configuration and display of the system time obtained from network servers via Simple Network Time Protocol. The system h...
Page 43 - WAN Blocking
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 39 Gateway Gateway Gateway Gateway – –– – Advanced Advanced Advanced Advanced Web Page Group Web Page Group Web Page Group Web Page Group 1. 1. 1. 1. Options Options Options Options This page allows yo...
Page 44 - Multicast Enable; enables multicast traffic to pass WAN; UPnP; the gateway implements; enabled by; addresses are blocked by the gateway.
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 40 Multicast Enable enables multicast traffic to pass WAN LAN. You may need to enable this to see some types of broadcast streaming and content on the Internet. UPnP Universal Plug and Play (UPnP) help...
Page 46 - For LAN
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 42 Fig. 20 5. 5. 5. 5. Forward Forward Forward Forwarding ing ing ing For LAN WAN communications, the gateway normally only allows you to originate an IP connection with a PC on the WAN; it will ignore...
Page 47 - Port Triggers
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 43 Fig. 21 6. 6. 6. 6. Port Triggers Port Triggers Port Triggers Port Triggers Some Internet activities, such as interactive gaming, require that a PC on the WAN side of your gateway be able to origina...
Page 48 - Trigger; You can specify up to 10 port ranges on which to trigger.
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 44 Fig. 22 Port Triggering works as follows. Imagine you want to play a particular game with PCs somewhere on the Internet. You make one time effort to set up a Port Trigger for that game, by entering ...
Page 52 - to immediately send the email log. Click; to clear the table of entries for a fresh
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 48 3. 3. 3. 3. Local Log Local Log Local Log Local Log and Remote Log and Remote Log and Remote Log and Remote Log The gateway builds a log of firewall blocking actions that Firewall has taken.Using th...
Page 53 - Here are some of your choices on the Parental Control page:; Keyword Blocking; and specify some keywords in the Keyword List to cause blocking; Domain Blocking
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 49 Fig. 28 Gateway Gateway Gateway Gateway – –– – Parental Control Parental Control Parental Control Parental Control Web Page Group Web Page Group Web Page Group Web Page Group 1. 1. 1. 1. Basic Basic...
Page 54 - Performance; Network Name (SSID) – Set a unique name you choose
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 50 Gateway Gateway Gateway Gateway – –– – Wireless Wireless Wireless Wireless Web Page Group Web Page Group Web Page Group Web Page Group Important: Changes to the wireless web pages should be made fro...
Page 55 - Security
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 51 Security Security Security Security Security secures or scrambles messages traveling through the air between your wireless PCs and the gateway, so they can’t be observed by others. The following min...
Page 56 - Setting; Open; Table1. Basic Settings Definitions
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 52 Setting Description Value List or Range Default Network Name (SSID) Set the Network Name (also known as SSID) of this network. Up to 32-character string containing ASCII characters with codes betwee...
Page 57 - is the second generation of; WPA; security; WEP Encryption:
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 53 Fig. 31 WPA WPA WPA WPA (Wi-Fi Protected Access)/WPA2 /WPA2 /WPA2 /WPA2: It must be used in conjunction with an authentication server such as RADIUS to provide centralized access control and managem...
Page 59 - There are three types that you can choose,
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 55 Earlier AP (RADIUS clients) use port 1945. The default value will be shown on this box. You can keep and use it. RADIUS Key: A RADIUS Key is like a password, which is used between IAS and the specif...
Page 60 - Group Key Rotation Interval:; Key in the time for the WAP group key rotation interval. The unit
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 56 RADIUS Server/RADIUS Port/RADIUS Key: Please refer to the previous page. Group Key Rotation Interval: Key in the time for the WAP group key rotation interval. The unit is second. With increasing rek...
Page 61 - Automatic Security Configuration; Enable; or; Disable; the WPS feature. To enable you need to select; WPS
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 57 Fig. 35 Automatic Security Configuration Automatic Security Configuration Automatic Security Configuration Automatic Security Configuration WiFi Protected Setup (WPS) is an easy and secure way of co...
Page 62 - But, the default selection will be “PIN”.
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 58 to disable you need to select Disabled . Note: After you Enabled the WPS you will get the options as show in Fig.35 and the WPS Config State box will show its configuration status. Device Name: By u...
Page 63 - WPS Method
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 59 Fig. 38 If you select WPS Method to PIN then it will ask for PIN while configuring the WiFi AP by showing a text box so, you need to enter PIN to establish the connection. You can get the PIN from y...
Page 64 - Access Control
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 60 Fig. 41 3. 3. 3. 3. Access Control Access Control Access Control Access Control This page allows you to make access control to the AP or connected clients by offering the MAC Addresses of the client...
Page 65 - Disabled; Advanced
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 61 MAC Restrict Mode : Click Disabled to welcome all of the clients on the network; select Allow to permit only the clients on the list to access the cable modem; or choose Deny to prevent the clients ...
Page 66 - and; Select; to turn down the protection.; To reduce the output power.
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 62 Set the period of beacon transmissions to allow mobile stations to locate and identify a BSS. The measure unit is “time units” (TU) of 1024 microseconds. (Value range: 1~65535) DTIM Interval: The va...
Page 67 - Bridging; Wireless; Choose; to shutdown this function select; Enabled; to turn on the function of WDS.; Remote Bridges; After proper configuration, click Apply to invoke the settings.
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 63 5. 5. 5. 5. Bridging Bridging Bridging Bridging The Bridging page provides a location where settings can be adjusted related to the WDS ( Wireless Distribution System) feature. WDS is a system that ...
Page 68 - delays thus improving VoIP calls and watching video over WLANs.; Enable WMM No-Acknowledgement; This field allows you to enable WMM No-Ackonwledgement.
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 64 6. 8 6. 8 6. 8 6. 802.11e QoS (WMM) Settings 02.11e QoS (WMM) Settings 02.11e QoS (WMM) Settings 02.11e QoS (WMM) Settings Wi-Fi Multimedia (WMM) is a component of the IEEE 802.11e wireless LAN stan...
Page 69 - Guest Network
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 65 7. 7. 7. 7. Guest Network Guest Network Guest Network Guest Network This page allows you to configure a guest network. You can refer to the details described in previous sections to make the WiFi se...
Page 71 - The hardware Info is displayed on this page.
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 67 2. 2. 2. 2. Hardware Info Hardware Info Hardware Info Hardware Info The hardware Info is displayed on this page. Fig. 48 3. 3. 3. 3. Event Log Event Log Event Log Event Log The event logs are displa...
Page 72 - CM State
Chapter 2: WEB Configuration Illustrations contained in this document are for representation only. 68 Fig. 49 4. 4. 4. 4. CM State CM State CM State CM State This page shows the current state of the cable modem. Fig. 50
Page 73 - Chapter 3: Networking; Communication between the Internet and your PCs
Chapter 3: Networking Illustrations contained in this document are for representation only. 69 Chapter 3: Networking Communications Communications Communications Communications Data communication involves the flow of packets of data from one device to another. These devices include personal computer...
Page 74 - side, your communication is following this path.
Chapter 3: Networking Illustrations contained in this document are for representation only. 70 Fig.11 Example: The Wireless Cable Gateway offers a number of built-in web pages which you can use to configure its networking side; when you communicate with the networking side, your communication is fol...
Page 75 - Networking Section; diverse hardware architectures and various operating systems.
Chapter 3: Networking Illustrations contained in this document are for representation only. 71 Cable Modem (CM) Section Cable Modem (CM) Section Cable Modem (CM) Section Cable Modem (CM) Section The cable modem (or CM) section of your gateway uses EURO-DOCSIS Standard cable modem technology. EURO-DO...
Page 76 - directly entering it, or sometimes by a PC generating one of its own.
Chapter 3: Networking Illustrations contained in this document are for representation only. 72 be configured to get this IP address by various means, including a DHCP server, by you directly entering it, or sometimes by a PC generating one of its own. Ethernet requires that each TCP/IP stack on the ...
Page 77 - Three Networking Modes; during its initialization can change it.
Chapter 3: Networking Illustrations contained in this document are for representation only. 73 packet, these applications are designated by their port number. Port 80, the standard HTTP port, is an example of a port number. The Networking section of the router performs many elegant functions by reco...
Page 79 - names into your PCs.
Chapter 3: Networking Illustrations contained in this document are for representation only. 75 • IP Stack 1 - for use by the cable company to communicate with the cable modem section only. This stack receives its IP address from the cable company during CM initialization. It uses the MAC address pri...
Page 80 - ode
Chapter 3: Networking Illustrations contained in this document are for representation only. 76 Residential Gateway (RG) M Residential Gateway (RG) M Residential Gateway (RG) M Residential Gateway (RG) Mode ode ode ode Fig. 14 Fig. 15 RG (Residential Gateway) Mode provides basic home networking plus ...
Page 83 - Chapter 4: Additional Information; Frequently Asked Questions
Chapter 3: Networking Illustrations contained in this document are for representation only. 79 Chapter 4: Additional Information Frequently Asked Questions Frequently Asked Questions Frequently Asked Questions Frequently Asked Questions Q. What if Q. What if Q. What if Q. What if I don’t subscribe t...
Page 84 - throughput speeds of each client on the network) can improve by; up to
Chapter 4: Additional Information Illustrations contained in this document are for representation only. 80 will work with all upgraded cable systems that are Euro-DOCSIS-compliant. Q. What is Q. What is Q. What is Q. What is Euro Euro Euro Euro- - - -PacketCable PacketCable PacketCable PacketCable a...
Page 85 - General Troubleshooting; I can’t access the internet.; Check all of the connections to your Wireless Voice Gateway.; All of the lights are flashing in sequence.; Check to see that you are using the right type of Ethernet cable.; The modem won’t register a cable connection.
Chapter 4: Additional Information Illustrations contained in this document are for representation only. 81 General Troubleshooting You can correct most problems you have with your product by consulting the troubleshooting list that follows. I can’t access the internet. Check all of the connections t...
Page 86 - by calling your cable provider.; I don’t hear a dial tone when I use a telephone.; while others flash, check with your TSP or cable company.
Chapter 4: Additional Information Illustrations contained in this document are for representation only. 82 Verify that the Cable Modem service is Euro-DOCSIS compliant and Euro-PacketCable compliant by calling your cable provider. I don’t hear a dial tone when I use a telephone. Telephone service is...
Page 87 - Service Information; from a retailer, see the enclosed warranty card.
Chapter 4: Additional Information Illustrations contained in this document are for representation only. 83 Service Information If you purchased or leased your Wireless Voice Gateway directly from your cable company, then warranty service for the Digital Cable Modem may be provided through your cable...
Page 88 - Glossary
Chapter 4: Additional Information Illustrations contained in this document are for representation only. 84 Glossary Glossary Glossary Glossary 10/100/1000 Mbps – Unshielded, twisted pair cable with an RJ-45 connector, used with Ethernet LAN (Local Area Network). “10/100/1000” indicates speed (10/100...
Page 89 - demarcation between the; PSTN (Public Switched Telephone Network)
Chapter 4: Additional Information Illustrations contained in this document are for representation only. 85 small plastic box located on an outer wall of the house. It is the legal demarcation between the subscriber’s property and the service provider’s property. Euro-PacketCable – A project with the...