Page 3 - Contents; Overview
i Contents 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Front . . . . . . . . . . . . . . ...
Page 4 - System Management
ii Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46System Info . . . . . . . . . . . . . . . . . . . . . . ....
Page 6 - Features
2 Chapter 1: Overview www.gateway.com Features The Gateway 860 NAS is a 1U, high-density, powerful, rack-mountable system that offers a new standard for flexible management and monitoring of servers by network administrators. Features include: ■ FC-PGA (Flip-Chip Pin Grid Array) 478 processor socket...
Page 8 - Front
4 Chapter 1: Overview www.gateway.com Front Item Description Power LED Indicates the presence of power in the NAS. Power button Press to turn the NAS on or off. USB ports Connect USB peripheral devices to these ports. BMC serial port Connect a UPS (uninterruptable power supply) to this port. This po...
Page 9 - Front panel indicators
5 Front www.gateway.com Front panel indicators LCD screen Displays the NAS name, network settings, and number of events logged by the NAS. Next button Press to scroll through the menu and submenu items. Previous button Press to scroll through the menu and submenu items. Enter button Press to choose ...
Page 11 - Rear
7 Rear www.gateway.com Rear Item Description Cover screws Secure the top access cover. Power connector Plug the power cord into this connector. Fan Cools the NAS. Be careful not to block the fan's ventilation holes. If the ventilation holes are blocked, overheating may occur. LAN activity indicator ...
Page 12 - Rear panel indicators
8 Chapter 1: Overview www.gateway.com Rear panel indicators PS/2 keyboard port Plug a PS/2 keyboard into this port. PS/2 mouse port Plug a a PS/2 mouse into this port. LAN jacks (LAN1, LAN2) Plug 10 Base-T, 100 Base-TX, or 1000 Base-T network cables into these jacks. VGA port Plug a monitor into thi...
Page 13 - LCD screen
9 LCD screen www.gateway.com LCD screen The LCD screen is a 2-line by 12-character screen that lets you see the name, settings, date and time, event status, CPU temperature, and fan speed of the NAS. Normally the NAS name and the IP address of the LAN 1 or 2 connection also appears on the LCD screen...
Page 14 - Storage; CD drive; To insert a CD into the CD drive:
10 Chapter 1: Overview www.gateway.com Storage The NAS supplies you with the following media storage: ■ CD drive ■ High-capacity Serial-ATA hard drive CD drive The CD drive lets you access data on CDs. The drive cannot read DVDs or burn CD-Rs or CD-RWs. To insert a CD into the CD drive: 1 Press the ...
Page 15 - Caring for your CDs; Hard drive
11 Storage www.gateway.com Caring for your CDs ■ Keep your CDs in a CD case when not in use to avoid scratches or other damage. Any kind of dirt or damage can affect the data on the disc or stop the drive from successfully reading the disc. ■ When handling discs, always hold them by the edges to avo...
Page 16 - Hardware RAID layout; Volume configuration
12 Chapter 1: Overview www.gateway.com Hardware RAID layout The NAS is recognized by the host computer’s operating system as two logical drives. The two logical drives are configured to RAID levels 0+1 and 5. The system volume, installed with the host operating system, is organized as RAID 0+1 and t...
Page 17 - RAID volume computation
13 Storage www.gateway.com RAID volume computation Depending on the hard drive capacity, the system volume and data volume capacity can have different sizes. A simple formula to calculate data volume size per RAID level is shown in the table below (where SSV is the size of the system’s volume in gig...
Page 19 - Setting Up
2 15 Setting Up This chapter provides the instructions on how to set up your NAS and connect basic and optional peripherals.
Page 20 - Requirements; Selecting a site; Warnings
16 Chapter 2: Setting Up www.gateway.com Requirements Selecting a site Before unpacking and installing the NAS, select a suitable installation site for maximum efficiency. Consider the following factors when choosing a site: ■ Near a grounded power outlet ■ Clean and dust-free ■ Sturdy surface free ...
Page 21 - Cabinet installation technical details; Ambient temperature
17 Requirements www.gateway.com Cabinet installation technical details Take note of the following information when planning where and how to install the NAS: Ambient temperature The maximum operating temperature of the NAS is 95°F (35°C) and the relative humidity of the NAS is in the range 20% to 80...
Page 22 - Circuit overloading
18 Chapter 2: Setting Up www.gateway.com Circuit overloading Appropriate consideration should be given when connecting the supply circuit to the NAS to avoid any circuit overload. The system nameplate rating should be used when addressing concerns about circuit overload. Reliable grounding To avoid ...
Page 23 - Installing on a table top; To install the NAS on a table top:
19 Installing on a table top www.gateway.com Installing on a table top To install the NAS on a table top: 1 Attach the provided rubber feet to the NAS. 2 Place the NAS in an upright position so that the bottom is facing up, then apply the adhesive surfaces of the rubber feet on the bottom of the NAS...
Page 24 - Installing into a server cabinet; Cabinet installation precautions
20 Chapter 2: Setting Up www.gateway.com Installing into a server cabinet Cabinet installation precautions Before installing the NAS, take the following precautions: ■ The NAS is heavy. To minimize the chances of injuries, make sure that two or more people help in installing the NAS. ■ Do not place ...
Page 25 - To install the NAS into a server cabinet:
21 Installing into a server cabinet www.gateway.com To install the NAS into a server cabinet: 1 Use a screwdriver to remove the four screws that hold the plastic covers to the sides of the NAS. 2 Use six of the supplied flat-head screws to attach the mounting ears on both sides of the NAS.
Page 30 - Connecting cables; To connect the basic peripheral devices:
26 Chapter 2: Setting Up www.gateway.com Connecting cables The NAS, a monitor, a keyboard, and a mouse constitute the basic NAS system. Before connecting any other peripherals, first connect the keyboard and mouse to test if the NAS is running correctly. To connect the basic peripheral devices: 1 Co...
Page 33 - Turning on your NAS
29 Turning on your NAS www.gateway.com Turning on your NAS After making sure that you have set up the NAS correctly and connected all the required cables, you can turn on your NAS. To turn on your NAS: 1 Open the control bay cover then press the power button. The NAS starts and displays a welcome me...
Page 34 - Troubleshooting
30 Chapter 2: Setting Up www.gateway.com Troubleshooting If the NAS does not boot after you turn it on, check the following factors that might have caused the boot failure: ■ The external power cable may be loosely connected. Check the power cable connection from the power source to the power cable ...
Page 35 - Turning off your NAS; To turn off your NAS from Microsoft
31 Turning off your NAS www.gateway.com Turning off your NAS ■ Do not use the power button to shut down the NAS. ■ When the NAS shuts down, all services running on the NAS are forcibly terminated. Before shutting down the NAS, make sure no users are currently accessing the NAS. If you shut down the ...
Page 38 - Precautions; Preventing static electricity discharge
34 Chapter 3: Customizing Your NAS www.gateway.com Precautions Before you install any computer component, we recommend that you read the following sections. These sections contain important ESD precautions along with pre-installation and post-installation instructions. Preventing static electricity ...
Page 39 - Expanding connectivity; To connect network cables:
35 Expanding connectivity www.gateway.com Expanding connectivity Ports let you connect peripheral devices to your NAS. For instructions on how to connect different external devices to the NAS, see your peripheral device user’s guide for instructions. Built-in networking The built-in network feature ...
Page 40 - USB
36 Chapter 3: Customizing Your NAS www.gateway.com USB The USB (Universal Serial Bus) port is a high-speed serial bus which lets you connect and daisy-chain USB peripherals without using system resources. Your NAS has two USB ports available on the front panel.
Page 41 - Upgrading; Removing or installing a hot-swap hard drive; To remove or install a hard drive:
37 Upgrading www.gateway.com Upgrading Your NAS delivers superior power and performance. However, some users and the applications they use may demand more. This NAS lets you upgrade key components when you need increased performance or more storage space. The NAS supports Serial ATA hard drives. You...
Page 45 - Main menu
41 Main menu www.gateway.com Main menu The LCD menu contains the following options: Setting Description View Info Displays information about the firmware and number of events that occurred in the NAS. Network Lets you view and manually or automatically set the NAS’s IP address. This menu include the...
Page 46 - View Info; Configuring the LAN1 setting; To configure LAN1 using DHCP:
42 Chapter 4: Configuring the NAS www.gateway.com You can press any button on the front panel of the NAS to enter the main menu. To move through the options, press the Previous or Next button until the option you want is highlighted. To select a highlighted menu option, press the Enter button. View ...
Page 47 - To configure LAN1 manually:
43 Main menu www.gateway.com 5 Select DHCP1 On if you want to get an IP address assigned automatically from the NAS, then press the Enter button. - OR - Select DHCP1 Off if you want to manually set the IP settings (IP address, net mask, and gateway IP address), then press the Enter button. An asteri...
Page 48 - Configuring the LAN2 setting; To configure LAN2 using DHCP:
44 Chapter 4: Configuring the NAS www.gateway.com 10 Enter the gateway IP address, then press the Exit button to end input. 11 Select OK , then press the Enter button. The “Wait host respond” message appears on the LCD screen. After a few seconds, the “Setting OK” message appears. Configuring the LA...
Page 49 - To configure LAN2 manually:
45 Main menu www.gateway.com Manual This function gives you the option to manually enter the IP, net mask and gateway IP address of the LAN2 host. To configure LAN2 manually: 1 Press the Enter button. 2 Press the Next or Previous button to select Network on the Main menu, then press the Enter button...
Page 50 - Setting the date and time
46 Chapter 4: Configuring the NAS www.gateway.com Date/Time This option is used to set and view the date and time on the NAS. Setting the date and time To set the date and time: 1 Press the Enter button. 2 Press the Next or Previous button to select Date/Time on the Main menu, then press the Enter b...
Page 51 - System Info; Viewing the CPU temperature
47 Main menu www.gateway.com System Info The SystemInfo menu displays the processor temperature and fan speed reading. Viewing the CPU temperature To view the CPU temperature: 1 Press the Enter button. 2 Press the Next or Previous button to select SystemInfo on the Main menu, then press the Enter bu...
Page 52 - View Event; To view system events:; Shut Down; Turning off the NAS
48 Chapter 4: Configuring the NAS www.gateway.com View Event Use this submenu to display the events logged by the NAS or programs. These event logs display hardware and software information about the NAS, as monitored by the Microsoft Windows Administrative Tool - Event Viewer. For information about...
Page 53 - Rebooting the NAS
49 Main menu www.gateway.com 3 Select Shutdown , then press the Enter button. The “Wait for host respond” message appears. After a few seconds the “Shutdown OK” message appears and the NAS shuts down. Rebooting the NAS To reboot the NAS: 1 Press the Enter button. 2 Press the Next or Previous button ...
Page 56 - Windows installer
52 Chapter 5: System Management www.gateway.com Windows installer Your NAS's Windows operating system includes drivers and service support for network, hard drive, and LCD functions. For installation procedures, refer to the related README documents in the individual directories. The Windows install...
Page 58 - To change the RAID configuration:
54 Chapter 5: System Management www.gateway.com RAID Configuration This utility lets you change the default RAID configuration, such as the system volume size and the RAID level of your hard drive. To change the RAID configuration: 1 Insert the 860 SATA NAS Restoration CD into the CD drive. The Setu...
Page 60 - System Image Restoration; To restore the system image:
56 Chapter 5: System Management www.gateway.com System Image Restoration This utility lets you restore the system image factory default settings. To restore the system image: 1 Insert the 860 SATA NAS Restoration CD disc 1 into the CD drive and boot to the CD. The Main Menu opens. 2 Select Restore F...
Page 61 - NAS Explorer; Installing NAS Explorer; To install NAS Explorer on a Microsoft Windows platform:; Uninstalling NAS Explorer; To uninstall NAS Explorer from a Microsoft Windows platform:
57 NAS Explorer www.gateway.com NAS Explorer NAS Explorer allows NAS server management via the Web, standard network, or dial-up connections. This utility lets you view the basic NAS configuration, retrieve events, and configure the NAS from a remote computer. Installing NAS Explorer Before you begi...
Page 62 - Running NAS Explorer; NAS Explorer user interface
58 Chapter 5: System Management www.gateway.com Running NAS Explorer To run NAS Explorer: ■ Click Start , Programs , NAS Explorer , then click NAS Explorer . The NAS Explorer window appears. NAS Explorer user interface NAS Explorer’s easy-to-use interface lets you remotely configure the NAS on the n...
Page 63 - Finding a NAS on the network; To find a NAS on the network:
59 NAS Explorer www.gateway.com Finding a NAS on the network To find a NAS on the network: 1 On the NAS Explorer window, click the Search button. When NAS Explorer completes the search, the following dialog box appears: 2 Click Search to locate another NAS on the network, or click Search Settings to...
Page 64 - Configuring the NAS’s network setting; To configure the NAS’s network setting:
60 Chapter 5: System Management www.gateway.com Configuring the NAS’s network setting To configure the NAS’s network setting: 1 On the NAS Servers list, click a server name, then click Network . The Network Config window opens. 2 Click the LAN host. 3 Click Obtain an IP address automatically to obta...
Page 65 - Configuring the search range setting; Adding a search range
61 NAS Explorer www.gateway.com 4 Click OK . The login dialog box appears. 5 Enter the NAS’s user name and password, then click OK . Configuring the search range setting You can add, modify, or delete search ranges. Adding a search range To add a search range: 1 On the Gateway NAS Explorer window, c...
Page 67 - Modifying a search range
63 NAS Explorer www.gateway.com Modifying a search range To modify a search range: 1 Double-click a client interface in the Search Range list. 2 Click Modify . 3 Enter the new range of IP addresses from which NAS Explorer will start and end its search. 4 Click Apply . Deleting a search range To dele...
Page 68 - Archiving a search range
64 Chapter 5: System Management www.gateway.com Archiving a search range To archive a search range: 1 In the Search Range List window, select the search range you want to save. 2 Click Save As . - OR - Click the Automatically save this range set check box to save the default.sr. file to your hard dr...
Page 69 - Managing event logs; Viewing an event log
65 NAS Explorer www.gateway.com Managing event logs Viewing an event log To view an event log: 1 On the NAS Explorer window, click the Event Log button. The Event Log window appears. The Event Log is displayed with the Windows Event Viewer tool. It starts automatically when you connect to the NAS. S...
Page 72 - Searching for specific types of events
68 Chapter 5: System Management www.gateway.com Searching for specific types of events To search for specific types of events: 1 On the NAS Explorer window, click the Event Log button. The Event Log window appears.
Page 73 - Archiving an event log
69 NAS Explorer www.gateway.com 2 In the System Event Log Search Settings area, select the type of search interval. The types of search interval include: 3 Enter the specific date and time of the event log. 4 Select an event. 5 Click Start . Archiving an event log To archive an event log: 1 On the N...
Page 76 - Telephone support; Before calling Gateway Technical Support
72 Chapter 6: Troubleshooting www.gateway.com Telephone support Before calling Gateway Technical Support If you have a technical problem with your NAS, follow these recommendations before contacting Gateway Technical Support: ■ Make sure that your NAS is connected correctly to a grounded AC outlet t...
Page 77 - Telephone numbers
73 Telephone support www.gateway.com Telephone support Gateway offers a wide range of customer service, technical support, and information services. Telephone numbers You can access the following services through your telephone to get answers to your questions: Resource Service description How to re...
Page 78 - Safety guidelines
74 Chapter 6: Troubleshooting www.gateway.com Safety guidelines While troubleshooting your NAS, follow these safety guidelines: ■ Never remove the top cover while your NAS is turned on and while the network cable and the power cords are connected. ■ Make sure that you are grounded correctly before o...
Page 79 - Troubleshooting steps; The NAS does not work.
75 Troubleshooting steps www.gateway.com Troubleshooting steps The NAS does not work. ■ Make sure that the power button on the front panel is turned on. ■ Make sure that the power cable is connected correctly. ■ Turn off the NAS by pressing the power button, then restart the NAS. During the startup ...
Page 80 - A peripheral device connected to a USB connector does not work.; Cannot eject CD drive tray
76 Chapter 6: Troubleshooting www.gateway.com A peripheral device connected to a USB connector does not work. ■ Reduce the number of external devices connected to a USB hub. ■ See the documentation that comes with the device. Cannot eject CD drive tray ■ Insert the tip of a straightened paper clip i...
Page 81 - Glossary
A 77 Glossary 10 Base-T A UTP cable consisting of four pairs of two wires (8 conductors) each, twisted together into a single unshielded set (the cable is not enclosed in a metallic mesh for blocking electromagnetic noise). Also referred to as a twisted pair cable, it is commonly used for connection...
Page 87 - Legal Information
B 83 Safety, Regulatory, and Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the ...
Page 90 - United States of America
86 Appendix B: Safety, Regulatory, and Legal Information www.gateway.com Regulatory compliance statements United States of America Federal Communications Commission (FCC)Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class A digital device...
Page 92 - Canada
88 Appendix B: Safety, Regulatory, and Legal Information www.gateway.com Canada Industry Canada (IC)Unintentional emitter per ICES-003 This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Indust...
Page 94 - Notices
90 Appendix B: Safety, Regulatory, and Legal Information www.gateway.com Notices Copyright © 2003 Gateway, Inc.All Rights Reserved14303 Gateway PlacePoway, CA 92064 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or tran...
